Afleveringen
-
Kathy Hadizadeh is a highly accomplished former Tech Executive with an impressive 15-year tenure in the corporate world. Throughout her career, Kathy has worked with renowned Fortune 100 and 500 companies, including DIRECTV, AT&T, and Omnicom. Her vast experience spans across diverse industries such as Technology, Entertainment, Marketing and Advertising, Fintech and Biotech.
In 2018, Kathy embarked on a new journey by founding Heart Mind Tuning, an exceptional agency dedicated to empowering senior leaders in the Tech, Product, and Engineering fields. At Heart Mind Tuning, Kathy offers a comprehensive range of services designed to enhance whole-person leadership and executive coaching. With her expertise in Mindfulness practices, she enables leaders to bring about transformative change, both personally and professionally.
By partnering with Kathy and Heart Mind Tuning, senior tech leaders gain a significant competitive edge. Through Kathy's guidance, they develop enhanced decision-making abilities and cultivate a people-centered approach, aligning their leadership style with the needs of their teams and organizations. This powerful transformation not only boosts their executive presence but also fosters a culture of growth, collaboration, and innovation.
Clients who have embraced Kathy's proven Pause to Rise Method have witnessed extraordinary results, experiencing a remarkable 50-70% increase in their executive presence. By mastering the art of pausing, reflecting, and rising with purpose, leaders are equipped to navigate challenges with clarity, authenticity, and resilience. Kathy's unique approach combines deep introspection with practical strategies, enabling her clients to unlock their full potential and achieve exceptional success.
Elevate your leadership to new heights with Kathy Hadizadeh and Heart Mind Tuning. Discover the path to becoming a truly transformative senior tech leader, making impactful decisions, fostering meaningful connections, and propelling your organization to remarkable heights of achievement.www.heartmindtuning.comwww.linkedin.com/in/kathyhadizadehgo.heartmindtuning.com/get-access
-
Amy Yamada is a speaker, seasoned business coach, and expert in the cutting-edge technology of ChatGPT. Amy empowers established coaches to grow their businesses in a way that is fully aligned with their authenticity and desired lifestyle through a deep connection in messaging, sales conversations, and transformational experiences such as VIP Days and high-ticket retreats.
Website: https://amyyamada.com
Facebook Business Page: https://www.facebook.com/amyyamadaonline
IG Handle: @amyyamada
The Ultimate Guide to ChatGPT for Online Coaches:
Optin page: https://amyyamada.com/chatgptMock up promo graphics: The Ultimate Guide to ChatGPT for Online Coaches Mock Ups“How I Trained ChatGPT To Create Authentic Copywriting and Content in Minutes - Without Sounding Like AI Generated It" (free live workshop)
Registration page: https://amyyamada.com/workshopAuthentic Marketing with AI Program:
Sales page: https://amyyamada.com/ai -
Zijn er afleveringen die ontbreken?
-
Linkedin / Instagram / Thread: @thevincechanVince, an Amazon bestselling author in career management, is a globally recognized speaker on the 'future of work.' Her unique expertise comes from a blend of being a Chicago-trained behavioral economist and the former Asia-Pacific head of a billion-dollar U.S. investment firm. Raised in Hong Kong and Canada, Vince pursued economics, followed by MBA degrees from Yale University and Chicago Booth School of Business. Her professional acumen is further solidified by U.S. CPA and CFA® credentials.Vince’s vibrant 15-plus-year corporate career has spanned global financial markets, with significant roles at S&P Global Ratings, the Hong Kong Monetary Authority, Deloitte, PricewaterhouseCoopers, and TCW Asset Management. Among her standout achievements are raising $1 billion in collaboration with 'King of Bonds' Jeffrey Gundlach and Goldman Sachs, and facilitating over 100 multi-million-dollar funding transactions for Top 50 global banks. Separately, her contributions have been recognized with accolades such as Forbes China's Outstanding Overseas Returnee in 2015 and Yale School of Management's Outstanding Volunteer Leadership award in 2018.A decade ago, Vince boldly transitioned from finance to the 'future of work' sector. Since then, she has actively modernized the workforce, working in both traditional and digital education spheres. In Beijing, her collaboration with Renmin University of China (China’s Top 10) yielded a popular career guide. She further supported career advancement for the Schwarzman Scholars. In Shanghai with New Oriental (NYSE: EDU), she designed and taught business school preparatory programs to thousands of students. In Hong Kong, she co-developed an entrepreneurship program inspired by Chicago Booth’s Polsky Center.Vince’s impact extends to global stages like SXSW, ASU-GSV, Web Summit, and RISE conference. There, she has shared insights alongside leaders from Degreed, Google, and Udemy, driving forward conversations on workforce development in the tech era.Her personal motto, "own your change, or be changed," reflects her resilience through 18 career transitions and six major economic crises. Vince’s journey through three burnouts has become a testament to her strength, showcasing her ability to thrive through transformative challenges.Beyond her professional pursuits, Vince is a WSET certified wine connoisseur, appreciating richly structured wines. She also enjoys playing tennis, constructing intricate Lego models, and delving into deep stories across various media. Her favorites include classics like “The Godfather,” “The Sound of Music,” “Sherlock,” Vivaldi’s “The Four Seasons,” as well as literary works like “On Tyranny,” “The Little Prince,” and the “Harry Potter” series.
Vince Chan's Career Journey and Future PlansVince Chan shared his professional background and future plans. He has been in the corporate and financial world for over 15 years and has worked for major institutions in Hong Kong, Asia, and the US. Post the credit crisis, he moved into entrepreneurship and became an author, writing two books for young professionals. He also worked as a leadership coach in China and Hong Kong. Vince Chan expressed his interest in setting up an investment fund for new ventures and his desire to make a greater contribution to society, especially in the areas of education technology and future skills. He also shared his personal struggles, including career changes, economic crises, and mental health issues, but emphasized his resilience and current thriving state.Resilience, Adaptability, and Future of WorkVince Chan highlighted the importance of resilience and adaptability in facing work challenges, including burnout. Michael D. Levitt shared his personal experiences with mental issues and discussed the future of work and skills in the context of AI and emerging technologies. Michael suggested an introduction between Vince Chan and a career individual seeking advice. The conversation concluded with Vince Chan discussing the significant changes brought about by the current global crisis, emphasizing the need to adapt to these unprecedented changes.Emphasizing Individual Control and Learning Amidst Covid-19Vince Chan emphasized the importance of individuals taking control of their own change, rather than being forced to adapt to changes imposed by others. He highlighted the need for continuous learning, especially in the areas of digital and human-centric skills. However, he also pointed out that many education technology platforms merely recycle existing content without focusing on skills such as career development, navigation, and reinvention. Michael D. Levitt agreed with Vince Chan's points, noting the traumatic impacts of forced changes like lockdowns and border closures due to the Covid-19 pandemic.Embracing Change and Control in Career and LifeMichael D. Levitt emphasized the importance of taking control of one's own life and career, highlighting the dangers of stressing over things beyond our control. He encouraged people to gain exposure to different experiences, including volunteering, to broaden their skills and consider career changes. He also cautioned against rushing into the use of new technologies like AI without understanding the underlying business needs first. Vince Chan agreed with Michael's points, extending the metaphor of running one's life like a business, regardless of one's profession.Portfolio Careers and Authenticity IntelligenceSummary Introductions and backgrounds @ 0:00Vince shares his background transitioning between 16 careers in finance and experiencing burnout. Michael acknowledges the value of Vince's diverse experiences in navigating change.
Navigating change and career reinvention @ 4:30Vince asserts that owning change through authenticity intelligence allows thriving amid uncertainty. Learning new skills maintains career control. Michael affirms that diverse experiences foster adaptability.
Owning your change and authenticity intelligence @ 14:45Vince advocates becoming the CEO of one's career by embracing change. Authenticity intelligence outweighs technical skills. Michael agrees that controlling life's direction through continuous self-improvement ensures fulfillment.
The future of work and skills @ 16:00Vince stresses developing navigation and reinvention skills is critical futureproofing. Technical skills alone are insufficient. Michael concurs that testing new tools prevents wasted efforts that complicate tasks.
Building your portfolio career and business model @ 22:51Vince recommends monetizing diverse talents through an entrepreneurial mindset. Authenticity emerges from understanding one's purpose. Michael encourages volunteering to explore careers and gaining exposure for informed choices.
Conclusion and next steps @ 27:45Vince and Michael appreciate their discussion and look forward to future collaborations. Vince invites Michael on his podcast to share burnout solutions. They agree on the importance of ownership in career reinvention.
-
In this compelling podcast episode, we are accompanied by entrepreneur, former athlete, and author Jay Dixon, renowned as the 'athlete's brand' post-sports. He discloses his experience transitioning from Division One football to successful entrepreneurship, shedding light on his struggles post-retirement and the consequent evolution of his identity.
Dixon introduces his innovative concept of 'Realization,' impressing upon athletes the need to acknowledge their auxiliary skills acquired on the field and repurpose them for entrepreneurial success. He breaks down the significance of converting athletic discipline, strategies, and metacognition into business weaponry, providing a unique take on the intersection of sports and business.
In an attempt to encourage athletes to navigate their pathway out of the sports arena, Dixon discusses his newly released book, 'After the Game.' It narrates his journey of pain, growth, and self-discovery, showcasing the transformative power of adversity. The podcast explores athletes' intrinsic values and skills that may often go overlooked in traditional roles.
We venture further into neuroscience with examples of malleability, grit, and adaptability playing monumental roles in individuals' triumphs across diverse industries. Athletes' skills aren't just practical; they're incredibly strategically advantageous. From decision-making under pressure to strategic game planning, a vast array of athletic capabilities are applicable to the business world.
Uncover the stories of resilience, explore the game-like nature of business, and discover tactics to 'gamify' your approach to entrepreneurship. Jay Dixon's inspiring journey vividly illustrates the path from sports to success beyond the field.
Join us on this enlightening journey. For more information on Jay Dixon and his methodologies, his book After the Game is available on Amazon, Barnes & Noble, and other online platforms. Tune in to this podcast for a transformational exploration of converting athletic prowess into entrepreneurial success!
After the Game Book Link: https://amzn.to/49jgUAq SocialsIG: @coachjaydixonTwitter: @coachjaydixonLinkedIn: https://www.linkedin.com/in/jay-dixon-mergers-acquisitions-entrepreneur/Website: https://successcoach.com/Hashtags:#AfterTheGame #JayDixon #SuccessCoach -
Summary
Hiring and Retention Strategies at Valvoline
Michael and Jon discussed the challenges and strategies of hiring and retention in various organizations. Jon shared about the recent transition of their company, Valvoline, from a product business to a retailer, and emphasized the importance of their unique culture in enabling their success. They mentioned that almost all of their management team started as technicians, fostering a growth mindset and that they place a strong emphasis on development and community service. Jon was open to discussing other potential topics.
Brand Transformation and Customer Service
Michael and Jon had a discussion about the transformative power of a brand, specifically focusing on the automotive sector. Michael shared their personal connection to the brand and expressed admiration for their customer service approach. They emphasized the importance of promoting from within and the positive impact it has on employee morale and customer experience. The conversation concluded with them deciding to start recording their discussion and encouraging each other to guide the conversation as needed.
Jon's Professional Journey at Valvoline
Michael and Jon had a conversation about Jon's professional journey. Jon, who is the Chief People Officer at Valvoline, has been with the company for about seven years and has held their current role for four years. They shared their professional experience, which includes a 14-year tenure at Fifth Third Bank where they held various HR roles. Jon highlighted the unique challenges and rewards of their career, emphasizing the variety of their roles and the satisfaction of driving and enabling business performance. Additionally, Michael shared their personal connection with Fifth Third Bank.
Navigating Covid-19: Teamwork and Guiding Principles
Michael and Jon discussed the challenges they faced when Covid-19 hit and how they navigated through it. Jon, who took on a new role in March 2020, emphasized the importance of teamwork and shared that they adhered to certain guiding principles. Their primary focus was to ensure the safety of their employees and guests, and they followed the CDC's guidance. They also adopted a conservative approach, cutting down discretionary spending and increasing communication within the team.
Customer-Centric Services in Pandemic: Success Stories
Jon shared that their organization had a successful year in 2020 and 2021, being deemed essential and able to maintain focus on their guests and team. Michael emphasized the importance of maintaining customer-centric services within the guidelines of the CDC, ensuring the safety of both their team and customers during the pandemic. They noted the appreciation from customers for the sense of normalcy their services provided, especially in the early days of the pandemic when many other services were limited.
Employee Importance and Strategic Alternatives
Michael and Jon discussed the importance of their organization's employees during challenging times, including the pandemic. Jon emphasized the crucial role of their employees, whom they refer to as "family," in maintaining operations and serving customers. Michael highlighted the organization's ability to adapt and provide a sense of normalcy during the pandemic. The conversation concluded with Jon announcing their intent to pursue strategic alternatives and separate their business in September 2021.
Company's Retail and Product Segments Sold
Jon discusses the company's two distinct segments, the retail side of the business, which operates under the brand Valvoline Instant Oil Change, and the product side, which sells base oil, additives, and other products. They have about 1,800 stores across the US and Canada. The company sold its product side to Ramco, a Saudi-owned company that will invest in its growth across the globe. They believe they can grow their retail business to 3,000-5,500 stores over the next five years.
Navigating Change: Selling Product Business to Ramco
Jon discussed the challenges faced during a 18-month period of significant change, highlighting the importance of effective communication to mitigate uncertainty. They shared that they had put in place programs to support employees and reassure them about their future roles financially. Once the decision to sell the product business to Ramco was made, they were able to fortify leadership structures for both organizations. The guiding principle was to set up both organizations for success by equitably dividing leaders and talent. Jon also mentioned that the move created promotional opportunities and new roles, and established two separate HR, finance, and IT teams.
Leadership, Communication, and Culture in Uncertainty
Jon and Michael discussed the importance of strong leadership during periods of uncertainty, such as organizational changes. Jon emphasized the role of clear communication and the reassurance it provides to employees. They also highlighted the significance of maintaining a healthy culture and treating people well, which helps navigate such transitions effectively. Michael pointed out that handling these situations can impact the value of a company, suggesting that a thoughtful approach can prevent potential damage. The conversation concluded with Michael expressing admiration for Jon's leadership style and the successful management of the transition.
Vehicle Maintenance and Networking Discussion
Jon, the representative from invited Michael's listeners to visit one of their 1,800 service centers across the US and Canada. They also encouraged them to connect with them on LinkedIn. Michael, who grew up in Detroit and has family ties to General Motors, emphasized the importance of checking and maintaining vehicle oil. They then thanked Jon for a pleasant conversation and wished them well. At the end of the discussion, Michael pledged to share the interview on their platform once it was live and to circulate it across their network. They also stressed the importance of transparency and communication within organizations to avoid unnecessary anxiety and second-guessing among employees. -
Ed Offterdinger is a former CEO and Managing Partner who served in senior leadership roles for 25 years and is now a leadership coach, strategic advisor and author. He is passionate about helping CEOs, executives and leadership teams shift their mindsets, perspectives and practices to do what's best for their people, their business and society.Ed is the co-author of a book with Catherine Allen titled, ‘‘Conscious, Capable, and Ready to Contribute: A Fable-How Employee Development can become the Highest Form of Social Contribution." He and Allen are also the Co-Founders of AO People Partners, a leadership development and people strategies firm, where Ed also serves as Chairman. In addition, Ed is the Co-Founder and Chair of the Washington, D.C. chapter of Conscious Capitalism®, which he has helped grow into the movement’s largest U.S. chapter. He is also a Special Advisor to K&A, an executive search firm.Ed successfully built his own career in consulting and public accounting by heavily investing in leadership and professional development for himself and others in the companies he led. He has long focused on helping others develop their professional and personal skills and believes that great companies thrive because they grow leaders at every level.A purpose-driven, trusted confidant and thinking partner with a calm and supportive demeanor, wealth of experience, deep reservoir of practical, boardroom knowledge and strong connections to C-suites, Ed’s work is rooted in data and inspired by stories. He advises organizations and leaders on a wide range of professional development matters and short and long-term strategic business planning. Away from work, Ed is inspired by and involved with several philanthropic causes focused on cancer research, education, and people with disabilities. A successful amateur golfer who captained the golf team while at the University of Virginia, Ed has competed at the local and national level since being introduced to the game by his parents at the age of seven.He credits his mother and grandmother for his love of reading and writing fiction. He also finds inspiration in music. And while his tastes are fairly wide ranging, he is drawn to the music of his youth. When asked to describe his favorite music, he will frequently respond by sharing two important memories: a chance encounter with Jerry Garcia in 1978 and the opportunity to introduce Jackson Browne on stage at the 2010 Leukemia Ball.
LinkedIn: https://www.linkedin.com/in/ed-offterdinger/
Book: https://amzn.to/3FDiwbP
-
My name is Jaime Taets. I’m a CEO, public speaker, author, podcast host, and thought leader… and I’m focused on helping you uncover the fears that are holding you back today.My story begins with a corporate role at the largest privately-held corporation in the world. Thirteen years into that journey, I was comfortably uncomfortable, and I recognized that my strengths and approach would be better utilized outside the corporate world. Stepping out confidently (while facing my own fears), I launched Keystone Group International in 2013. This adventure has allowed me to create an impact beyond anything I could have imagined…at the human level.
https://jaimetaets.com/about-jaime-taets/
https://www.keystonegroupintl.com/about/
Quick recapMichael and Jaime had a conversation about the importance of organizational culture, the need for leaders to cater to basic human needs, the significance of investing in employees, and the role of leadership coaching and professional development programs. They also touched upon the impact of a toxic culture on employee turnover and company growth. Jaime recently published a book, "The Culture Climb," aiming to simplify the complex concept of organizational culture for the average business leader. SummaryWork Culture and Leadership DiscussionMichael and Jaime engaged in a conversation about work culture and its importance in organizations. They discussed their frustrations with companies that have not yet figured out how to cultivate a healthy culture, and how this impacts the workforce and the world at large. Jaime emphasized the importance of small changes and lighting a fire under leaders to initiate discussions. They also briefly discussed the pronunciation of Jaime's last name, Tates, before moving into their main discussion.Leadership and Change Management in Pandemic TimesJaime and Michael discussed the importance of managing change in organizations, particularly in light of the pandemic. Jaime emphasized the need for leaders to understand and cater to basic human needs such as certainty, significance, and connection. They highlighted the importance of leaders investing in their employees, fostering a culture where employees feel valued and motivated to exceed expectations. The conversation also touched on the underutilization of employees' capabilities, with Jaime suggesting that organizations should focus on maximizing the potential of their existing teams rather than hiring more people.Transforming Toxic Clinic: Investing in EmployeesMichael narrated their experience of turning around a toxic medical clinic into a trusting and productive environment. They stressed the importance of individual interactions with each team member to understand their needs and expectations. They also highlighted the story of a receptionist who was given the opportunity to grow and eventually rose to run another clinic. Michael emphasized the significance of investing in employees, even in difficult situations, and how this approach can enhance the overall work environment and employee retention. Jaime agreed with Michael's points, noting the importance of conscious leadership.Leadership Coaching and Strategic ThinkingMichael and Jaime emphasized the role of leadership coaching, the significance of shaping team culture, and the importance of asking different questions to foster strategic thinking among team members. They agreed on the need for professional development programs and investing in their team's well-being. Jaime highlighted the direct impact of business strategies on results, underscoring the need to connect people and business outcomes. Michael highlighted the potential for cost-saving measures to boost revenue and productivity, stressing the need to ask different questions and focus on efficiency.Book Discussion on Company CultureJaime and Michael discussed Jaime's recently published book, "The Culture Climb," which aims to simplify the complex concept of organizational culture for the average business leader. They emphasized the importance of a healthy company culture in promoting employee satisfaction, customer loyalty, and company growth. Jaime highlighted the book's practicality, offering actionable advice rather than abstract theories. They also touched upon the potential consequences of a toxic culture, such as employee turnover and company failure. Jaime encouraged readers to reach out for further discussion or advice. The book and Jaime's social media links can be found on thecultureclimb.com website. -
Quick recapThe meeting focused on leadership, emphasizing its challenges, evolution, and the importance of reflection, truth-telling, accountability, and ethics. The speakers stressed the need for conscious effort, trusted advisors, and ongoing learning. They also discussed the significance of culture change, finding the right fit for staff, and creating an environment where team members' needs are met. The conversation concluded with a call for more open-minded leadership, problem-solving, and embracing change. SummaryLeadership Challenges and EvolutionThe meeting revolved around leadership, focusing on its challenges and how it has evolved, especially during the pandemic. Michael and Mike emphasized the importance of reflection and conscious effort in leadership, with Mike highlighting the need for truth-telling and accountability. Joe shared his learning journey to appreciate disagreement as a source of learning, emphasizing the significance of having trusted advisors and ongoing education. The conversation concluded with a discussion of the importance of ethics, personal growth, and truth in leadership. The speakers agreed that leadership involves bringing people together and moving forward, contrary to the current divisive society. They encouraged people to rise above their instincts and strive for better.Leadership and Culture Change in HealthcareJoe and Michael shared their experiences in leadership, specifically in the healthcare sector. They highlighted the importance of culture change and focusing on commonalities to improve situations rather than focusing on differences. Michael recounted his success in reducing turnover in a clinic he managed, emphasizing the importance of finding the right fit for staff. The conversation concluded with a call for more open-minded leadership and problem-solving, starting with addressing common issues first.Leadership and Team DynamicsMichael and Joe discussed leadership, emphasizing the importance of creating an environment where team members' needs are met, and they are encouraged to dream and speak up. They also highlighted the significance of confidence in leaders, not necessarily having all the answers but being aware of that and willing to figure things out together. Michael shared his experiences creating such an environment in his career and its positive impact on team performance. Joe stressed the need for leaders to care about their team members and involve them in decision-making processes.Leadership Book and AdaptabilityJoe and Mike discussed their recently published leadership book, which contains 52 maxims for effective leadership. They emphasized the importance of adaptability and flexibility in today's dynamic work environments. Joe highlighted the need for leaders to challenge their mental models and consider alternative perspectives. They also discussed the shift towards remote work and the difficulties leaders face adjusting to this new paradigm. Mike suggested that leaders should carve out time to reflect on their fears, insecurities, and anxieties. The conversation concluded with a call for leaders to embrace change and expand their mental models.
Mike and Joe are co-authors of Leadership is Overcoming the Natural. Mike is a physician executive, and Joe is a leadership consultant/coach.
Book: Leadership Is Overcoming The Natural
https://www.linkedin.com/in/michael-merrill-md-ms-ms-mba-834a8ba/
https://www.linkedin.com/in/joe-judge-68187617b/
-
AboutTori Ellis is a New York native, a certified life coach, business coach, author, and entrepreneur. From a young age, she watched her family aid and empower many members of the youth in the community and decided to build from that legacy to create a lane of her own. She acquired her Master’s Degree in Industrial-Organizational Psychology and her PsyD. in Human and Organizational Psychology. She strives to give her peers and the generations under her the tools they need to be great members of society with her focus on wellness, positive psychology, and of course, entrepreneurship. These concepts were first debuted in her first book, The Sound of Business: Seeing Entrepreneurship through Hip Hop. She is the Founder and Chief Executive Officer of T.S.O.B. Consulting LLC., where she applies her 7+ years of educational management experience with greater responsibility in directing/coaching organizational change development using innovative and creative techniques to successfully transform businesses and individuals to excel at their highest capacity.With her love and passion for children, she created the I Am A Mini Entrepreneur series/ brand to bring great stories that can teach and empower children around the world to always follow their passion and be their best selves. Through an expansion of the brand, the new sister series of Ms. Belladonna’s Lab was created and elevated to a new form outside of just books.Alongside her business partner, Danielle Corbin, Tori co-founded the Mindfulness & S.T.E.A.M Youth Mentorship Program. At MSYMP they expose youth to courses in Urban Gardening, Social Emotional Learning (SEL), Veterinary Medicine, and mindfulness. Their program is aligned with the NYS standards to bridge the gap in Science and sustainable living. Their mission is to plant seeds of self-esteem, mindfulness, and S.T.E.A.M. into children, providing them with the nutrients (resources) to help them blossom, grow, and create a legacy of their own.
LinkedIn: https://www.linkedin.com/in/tori-ellis-psyd-1a170a166/
Key TakeawaysMoms often feel guilt about not spending enough time with kids while trying to grow their business. This can lead to stress and burnout.
Imposter syndrome is common among entrepreneurial moms.
Self-care is crucial - you can't pour from an empty cup.
Balance is key but it ebbs and flows, so you have to find what works for you.
Delegate tasks when possible to free up time and energy.
Be fully present with family by disconnecting from devices.
Topics:Challenges for Entrepreneurial MomsCommon struggles are mom guilt and imposter syndrome. Moms want to be present for kids but also need to work. This causes stress and second-guessing abilities.
The pandemic added challenges - moms juggling work while kids were home from school. Caused very long days and prolonged stress.
Support is crucial but often lacking.
Importance of Self-CareCan't pour from an empty cup - need to take care of yourself before others.
Prolonged stress leads to burnout and chronic health issues.
Approach yourself with curiosity instead of criticism. The world criticizes enough already.
Achieving BalanceBalance ebbs and flows, so find what works for you. Capitalize on strengths and passions.
Prioritize and delegate. Ask for help when needed.
Disconnect from devices to be fully present with family. Kids notice if you're distracted.
Well-rounded self-care is key: care for family, care for work, care for self. You spend the most time with yourself.
-
Dive into the world of customer experience (CX) with our special guest Debbie Levitt, a renowned speaker, best-selling author, and seasoned CX and UX strategist in our enlightening conversation on the Breakfast Leadership Show. Explore Debbie's insightful perspectives surrounding service quality, accountability, and customer centricity, critical elements that shape successful customer experiences.
This enlightening episode uncovers the increasing lack of consumers' trust and skepticism in the dynamic business landscape, and the essential role of accountability in restoring it. Debbie addresses the concerning trend of businesses overlooking the crucial aspect of accountability, resulting in myriad challenges including unmet goals and product disappointments.
The discussion further sheds light on the controversial practice of celebrating failure and its possible pitfalls in terms of customer satisfaction. The pivotal element, Debbie suggests, remains in understanding what exactly your customer wants and needs. This insight can be gained through effective research, task analysis, and keen observation.
Levitt shares some compelling personal experiences to illustrate how incorporating these principles into practice can drastically improve the efficiency of services and products. Towards the end, our conversation emphasizes the significance of gaining a deep understanding of your customer base in order to adopt a more customer-centric business approach.
Tune in to "Mastering Accountability and Customer-Centricity: A Profound Dialogue With CX Expert Debbie Levitt" for valuable insights on how to enhance your business' customer-centricity, transparency, and communication.
Connect with Debbie via LinkedIn or CustomerCentricity.com. You also might want to get a copy of her insightful book "Customers Know You Suck." Don't miss out on this information-packed episode!
-
Tired of posting your job and getting bombarded with unqualified candidates that don’t even come close to what you’re looking for? Did they even read your job post before applying? Not to mention the time it takes to wade through all that chaff and, in some cases, pay for every eyeball that reads or applies. I used to be you. I was an HR Manager for a manufacturing company and always struggled to balance recruiting with the other 100 things I was responsible for juggling. There were always employee conflicts, performance issues or looming deadlines that seemed far more urgent than that open position that no one applied for, that one position you inwardly groaned when you got because you knew it was going to be a beast. The other 95% of your job seemed more urgent until that hiring manager complained about the lack of support they were getting from HR, from you. They forgot about all the extra hours you pulled to ensure the ISO audit was successful, or how expertly you handled that difficult employee on their team. I know your struggle. You tried. You posted it, but you knew the right person wouldn’t fall in your lap. You engaged some external agencies and got a flurry of resumes the first few weeks, but that stream of candidates dried up when the hiring manager wasn’t interested in many of them. Abraham Lincoln said, “Give me 6 hours to chop down a tree and I will spend the first 4 sharpening the axe.” I use that same philosophy. Talent Hawk Recruiting will save you time and help you hire the right people who fit the job and your culture. We are so sure we provide a 90-day candidate guarantee. Since 2020, we’ve only had 3 candidates that didn’t work out during the replacement period and successfully backfilled them all. Every company that has engaged my services continues to use me and refer me to others.Clients love how thorough we are at getting to the heart of what they’re looking for in a hire. To find out more, message me and I’m happy to share more insight into what I can do for you and your organization. [email protected] 919-601-5113
LinkedIn: https://www.linkedin.com/in/tracey-hawkins-leaddog/
-
Lithium Exploration: Eureka's New Junior CompanyJeff Wilson discussed Eureka, a new exploration company focusing on the lithium space. The company, listed on the Canadian Stock Exchange a year and a half ago (Stock symbol: ERKA), raised significant funds and started field exploration in 2023. Jeff also highlighted the role of a renowned prospector, Shawn Ryan, who brought a thesis about potential lithium exploration in an overlooked area of Canada. Michael D. Levitt expressed interest in the company's approach and the promising lithium readings from government surveys.Electric Vehicles and Lithium Demand RiseMichael and Jeff discussed the increasing global demand for electric vehicles and the subsequent need for lithium, a critical component in lithium-ion batteries. They noted that governments, particularly in California and China, are pushing for electric vehicle adoption, which will further strain the demand for lithium. Jeff highlighted how automakers are investing in the lithium sector to secure their supply and prevent potential disruptions in production. Michael pointed out that this is a significant shift for the auto industry, as these companies are now directly investing in parts production, a trend not seen since the days of Henry Ford.Northern Quebec's Mineral Potential Discussed
Michael D. Levitt and Jeff Wilson discussed the mineral potential of Northern Quebec. Jeff highlighted the region's rich mineral history, particularly in gold, silver, copper, and nickel. He emphasized the importance of large land packages for exploration and the need for infrastructure support. Jeff also mentioned the presence of Kobold Metals, a private company with notable investors working nearby, which he sees as validating the region's potential. Jeff concluded by mentioning that people can find more information about Eureka Lithium Corp on their website.
https://eurekalithiumcorp.com/
-
Your Bio and Social Media links: Website: https://clarityfirstprogram.com/LinkedIn: https://www.linkedin.com/in/davinastanley/?originalSubdomain=auBook: http://www.elevatetoengage.comDavina Stanley is a business communication expert. For 25+ years, Davina has advised thousands of executives from some of the world's largest companies, including Meta, KPMG, and Mercer. She has helped clients from nearly all industries in Australia, Asia-Pacific, the US, and the UK communicate complex ideas extremely clearly and quickly, ideally within 30 seconds.She founded the Clarity First Program, which helps C-suite executives and teams better engage senior leaders and boards in complex ideas.Davina began her career at McKinsey & Company, working in the Hong Kong and Melbourne offices and Firm Learning, where she helped executives use the Minto Pyramid Principle(R) to communicate better. She was ranked as one of the top performers of her era.Barbara Minto approved her to teach the Pyramid Principle in 2009, and she is also the author of The So What Strategy and about to release two new books: Elevate and Engage.Elevate will be released during September and helps leaders lift the quality of thinking in team’s board papers without needing to rewrite them.Engage will be released soon after that and helps executives write papers that leaders don’t need to rework.The books are two sides of the same coin…imagine the leader reading Elevate and then asking team to get hold of Engage or one of Davina’s online programs to fix the board paper problem together.Davina also offers self-paced and cohort-based learning programs. She will hold her next Board Paper Bootcamp in October.
SummaryPodcasting and Leadership Discussion Effective Communication and Seattle TransitionDavina Stanley shared her experiences helping executives communicate effectively with senior leaders and boards, drawing on her diverse background. She also discussed her recent move from Australia to Seattle, highlighting the challenges and opportunities of such a transition. Davina praised the welcoming and inclusive nature of the people in Seattle, contrasting the "Seattle Freeze" rumors. She also mentioned the success of transitioning her business online in 2017, which allowed her to maintain consistency with clients and deliver bite-size live learning. Michael D. Levitt agreed with Davina's observations, describing Seattle as a great place for business and acknowledging its reputation for friendliness and welcoming nature.Elevate and Engage: Improving Team QualityMichael and Davina discussed Davina's upcoming book, "Elevate," which focuses on helping leaders improve the quality of their team's writing and presentations through structured thinking techniques. Davina also mentioned a companion book, "Engage," aimed at individual contributors seeking to improve roles within collaborative processes. The conversation emphasized the importance of early and structured thinking to avoid last-minute rush and enhance the quality of deliverables.Presentation Preparation Challenges DiscussedMichael D. Levitt and Davina Stanley discussed the challenges and inefficiencies of traditional presentation preparation. Michael highlighted the issue of individuals being overworked and burning out due to the last-minute preparation of presentations, often during personal time. He emphasized the importance of having clear ingredients for a project and the need to avoid "PowerPoint karaoke". Davina added that presenters often fail to address the right problem, which can result in the rejection of proposals. She stressed the importance of understanding the audience's question and providing the appropriate answer.Planning and Communication in Project ExecutionDavina Stanley and Michael D. Levitt discussed the importance of thorough planning and communication in project execution. Davina emphasized the value of investing time in understanding the project's outcome and stakeholders before moving on to the presentation stage. Michael agreed, noting that this approach allows for more thoughtful and effective presentations and reduces the likelihood of needing to revise materials. They also touched on the personal impact of this approach, such as reducing workload and improving work-life balance.Work, Book, Networks, Personal Lives, Sharing ResourcesMichael and Davina discussed Davina's work, found on clarityfirstprogram.com. Davina also mentioned her upcoming book, "Elevate and Engage," which she plans to publish by the end of the week. Michael offered to share these resources across his networks. They also touched on their personal lives, with Michael sharing his split time between San Diego and Toronto and Davina revealing her family in Seattle. The conversation ended with Michael showing interest in Davina's work and promising to share information about his show when it goes live. -
Generation X Leadership and CharacteristicsRobert, a career educator and higher education administrator, shared their journey in writing their book, "Gen, Exceptional," which explores the unique characteristics of Generation X. They emphasized the potential of Generation X to lead effectively and shape the future, while also acknowledging their tendency towards skepticism and critical thinking. Michael, also a member of Generation X, appreciated Robert's work and added their perspective on the generation's experiences.Gen X Adaptability and Learning From Different GenerationsMichael and Robert discussed the adaptability of Generation X compared to other generations, specifically Baby Boomers and Millennials. Michael emphasized how Gen X has adjusted to numerous innovations over the years, while Robert pointed out that Gen Xers are often the bridge between traditional and new ways of thinking. Robert also noted the shorter generational cohorts, suggesting that adaptability and learning from different generational perspectives are becoming increasingly important. Both agreed that Generation X possesses the ability to learn and adapt from both traditional and modern approaches.Gen X Leadership Styles and Technology ReflectionRobert and Michael reflected on their experiences with technology and leadership styles in the workplace. Michael highlighted their observation that Gen Xers tend to analyze things differently and adapt to new situations, often blending elements from different leadership styles to create their own. They emphasized the importance of setting up future leaders for success. Robert agreed, sharing that their generation's experiences, including political events like Watergate, have shaped them into skeptics who approach new ideas critically.Gen Xers as Batman: Adapting, Balancing, LeadingRobert discussed the value of Generation X in the workplace, likening them to Batman due to their ability to adapt and pull from previous generations. They emphasized the importance of balance, collaboration, and commitment, while also highlighting the need for Gen Xers to take a leading role. Michael agreed with Robert's assessment, noting the benefits of their diverse experiences and skills, and suggested that Gen Xers should take the reins in the workplace.Retirement Challenges and Work-Life BalanceMichael discussed the challenges of retirement, particularly for those who struggle with letting go of control. They suggested that the transition could be aided by practicing retirement, such as taking a month off without pay, to better understand the financial and time management implications. They also emphasized the importance of work-life balance, noting that for many people, work is their identity, leading to stress and burnout when retirement occurs. Michael recommended figuring out one's personal identity separate from their job to better handle retirement.Gen Xers' Leadership Transition and ChallengesMichael and Robert discussed the impending retirement of the baby boomer generation and the subsequent leadership transition to Gen Xers. Robert emphasized the need for Gen Xers to prepare for leadership roles in their companies and society, acknowledging that they will inherit some challenges. They expressed optimism about Gen Xers' ability to guide and collaborate with younger generations, particularly millennials and Gen Z. Robert also highlighted the importance of holding Gen Xers accountable and not allowing them to remain on the sidelines. They pointed out that the current U.S. political landscape is dominated by baby boomers and called for Gen Xers to take on more leadership roles and guide the next generations forward.Gen. X Leaders' Potential and Book Discussion
Robert and Michael discussed the need for Gen. X leaders to take charge and use their experiences for the greater good. Robert expressed their optimism about their potential for success and encouraged others to join them in their endeavor. Michael congratulated Robert on their book and expressed their enthusiasm for the conversation. Robert shared their contact details and where people could purchase their book, with Michael expressing interest in continuing and sharing their discussion.
Links:
Website: http://www.drdefinis.com/
LinkedIn: https://www.linkedin.com/in/robertdefinis
Book: Gen-eXceptional
-
Bjørn Ekeberg is Co-founder & CEO of Recharge Health, creators of FlexBeam, the world's first targeted infrared therapy device.
FlexBeam naturally accelerates recovery time for athletes, fitness and strength trainers, and works for all active individuals looking to heal injuries, muscular-skeletal pain or improve their physical energy.
Bjørn has a highly unusual background. With a PhD in Philosophy of Science, his speaking engagements range from cosmology to health and recovery. He is an unorthodox thinker who likes to challenge the unquestionable and promote newer and better ways of understanding and living.
The near-infrared technology used by FlexBeam was originally developed by NASA. In-house studies have shown it to deliver a 33% faster recovery after a muscle pull, 75% reduction in muscular-skeletal pain, 40% improvement in strength performance, and a 30% improvement in deep sleep.
First launched on Indiegogo in October 2020, FlexBeam has done $5M+ in sales and has major brand ambassadors from the sports world, including Norwegian Tennis star Casper Ruud and Norwegian soccer player and Arsenal captain Martin Odegaard.
Quick recapThe main topics discussed in this conversation are the potential of red light technology in health and sports tech, the development and marketing of the world's first wearable infrared therapy device, the importance of investing in research and development for innovation, the non-pharmaceutical approach to health, the benefits of natural remedies, the concept of viewing the body as a natural healing system, the role of light therapy in promoting natural healing, and the significance of personal health and wellness. Summary of the conversation Health, Entrepreneurship, and Technology FocusMichael and Bjørn discussed the focus of their upcoming conversation, agreeing to prioritize the health aspect. They touched on the possibility of including aspects of entrepreneurship and leadership, given Bjørn's personal experiences. Bjørn clarified that their conversation would be recorded in both video and audio formats. They were also set to discuss Bjørn's latest project, a health solution based on infrared technology.Red Light Technology: Health and Sports Tech Game-ChangerBjørn and Michael discussed the potential of red light technology in health and sports tech. Bjørn, who has been involved with this technology for about five years, explained that it is a game-changer that can improve health and shift perceptions about light and health. Michael agreed, noting the impact of sunlight on mood and mental health. Bjørn shared their journey, which began when they were introduced to this technology by friends who stumbled upon NASA research about the impact of near infrared and red light on the physiology of the body. Bjørn was surprised by the lack of awareness about this technology, given its decades-long research history.Innovative Wearable Therapy Device DiscussionBjørn shared about their team's journey in designing and marketing the world's first wearable infrared therapy device. They emphasized the importance of making such technology user-friendly and accessible, as part of a larger mission to raise awareness about the benefits of light therapy. Michael echoed Bjørn's sentiments, noting the tendency to undervalue and underutilize discoveries once they are made. They pointed out that there is a need to further explore the potential applications of such innovations, using the example of a new method to print a hip replacement without surgery.Innovation and Alternative Health ApproachesMichael and Bjørn emphasized the importance of investing in research and development (R&D) for innovation. Bjørn highlighted the challenge of making these innovations accessible to the majority of people and raising awareness about them. They discussed a non-pharmaceutical approach to health, including the use of light therapy for pain relief and muscle repair, which is seen as a more powerful and broader approach than the dominant biochemical paradigm. The conversation concluded with a discussion about the resistance these alternative approaches often face due to challenging traditional beliefs about medicine.Natural Healthcare: Benefits and InnovationsMichael discussed their belief in natural approaches to healthcare, emphasizing the potential benefits of using natural remedies over synthetic medicines due to their lower risk of side effects. They highlighted the importance of the body's ability to naturally consume and absorb these remedies. Michael also expressed their support for innovative products that promote health and wellness. Towards the end, they showed interest in learning about future developments and innovations in this field, prompting Bjørn to further discuss the paradigm shift in healthcare.Self-Healing Mechanisms and Innovative SolutionsBjørn discussed the concept of viewing the body as a natural healing system and highlighted the importance of understanding its self-healing mechanisms. They criticized the conventional biochemical or pharmaceutical paradigm that views health care and healing as something external. Bjørn emphasized that the body's own capacity to heal should be recognized. They also mentioned their product, 'Flex Beam', a wearable device that uses near-infrared and red light therapy to enhance the body's natural healing capacity. Bjørn pointed out that technological advancements like 'Flex Beam' were not possible a few years ago due to the high cost of LEDs, but now, due to technological improvements, they are becoming more affordable. Michael agreed with Bjørn's insights, appreciating the beauty of innovation and the potential of discovering affordable solutions.Health, Wellness, and Innovative SolutionsMichael and Bjørn had a detailed discussion about the importance of personal health and wellness, emphasizing the need for innovative solutions that can help people manage their health actively rather than reactively. They explored the concept of the human body as a "battery" that needs recharging, and highlighted the role of light therapy in this process. Bjørn mentioned the device called Flex Beam, which has gained popularity in sports and health sectors for its effectiveness and ease of use. The conversation concluded with Bjørn providing details about Recharge Health, the company behind Flex Beam, and inviting others to learn more about the product and the team.Links:
https://recharge.health/no?ref=breakfastleadership
https://www.drbjorn.com/
https://www.facebook.com/theflexbeam/
https://www.instagram.com/theflexbeam/
https://www.linkedin.com/company/rechargeyourhealth/?viewAsMember=true
https://www.youtube.com/@Rechargehealth
-
Jill Valdez is the Founder and COO of LINK, supporting executive directors with strategies to build organizational health creating more certainty for the future without service disruption.Jill has been helping people for over 20 years … helping with better systems for their company, helping with better communication, helping them with overcoming obstacles that keep them from being all that they are purposed to be.Her empathy, combined with her aptitude for assessing people and connecting their passion to a purpose, allowed her to introduce updated processes in order for the team to enjoy greater success in accomplishing their mission.https://LinkedIn.com/in/jillvaldezlink
https://Instagram.com/jillvaldezlink
-
A leadership and digital transformation expert, John Rossman is the author of three books on leadership and business innovation including the best seller The Amazon Way. He is an early Amazon executive who played a key role in launching the Amazon marketplace business in 2002. Today he is a leading keynote speaker on leadership for innovation, transformation, and artificial intelligence and has given over 200 keynotes to worldwide audiences.
John is an operator and builder whose love is diving into business problems and customer needs designing innovative solutions and business models, and creating durable enterprise value.
He served as senior innovation advisor at T-Mobile and senior technology advisor to the Gates Foundation. John was a managing director at Alvarez and Marsal for twelve years leading several business turn-around situations, serving as interim CIO at a restructuring client, and leading the development of several large clients, including Walmart, Nordstrom, and Microsoft.
John is the founder of Rossman Partners, a leadership development, coaching, and advisor solutions company. He is often joined by his Frenchie, Bossman.https://www.linkedin.com/in/john-rossman/
-
Mike Tinney is the Founder and CEO of FIX Health, which powers A Step Ahead, a wellness app that leverages technology and the expertise of FIX Health’s team of health professionals to help individuals take control of their health and wellness. Under Tinney’s leadership, FIX Health has become a trusted partner for SMBs seeking to provide cost-efficient and fun ways for their teams to stay healthy.
To join in the fun, please visit: https://astepaheadchallenge.com/challenges/
-
Samreen McGregor is an executive coach, founder of Turmeric and author of Leader Awakened. She has over twenty-five years of experience in her field of executive coaching, helping leaders and senior teams from various backgrounds and industries achieve breakthroughs and transformation within their organisations. With a unique ability to create the conditions leaders need to stretch beyond their existing capabilities, Samreen’s interventions lie in a cross-section between business performance, behavioural change and embodied consciousness.Her book, Leader Awakened invites readers to accept, embrace, and work with difficult or traumatic events and experiences. It provides tools to use as a powerful catalyst for change and enables learning, empowerment, agency, and wellbeing.
As the Executive Coach and founder of Turmeric Group, Samreen has a diverse executive coaching client base of C-suite leaders and Executive teams/boards and their recently published book (written with a clear intention to be a compass for leaders navigating the unprecedented challenges and obstacles given today’s unfolding backdrop).
The combination of strategic business context, profound behavioral change, and embodied healing underpins my work, and offerings to your listenership - not to mention their relevance in today’s tricky societal context.
Company Website: https://turmericgroup.com/
LinkedIn: https://www.linkedin.com/in/samreen-mcgregor-104110/?originalSubdomain=uk
Book: https://amzn.to/498jHgG
-
RICHARD PARKER has been helping people achieve their dreams of owning a business for over 30 years. His ‘How To Buy A Good Business At A Great Price’ program has sold over 100,000 copies in more than 80 countries.He was hired by the Dalio family office and for several years worked as a mentor to one of Ray Dalio’s sons teaching him the art of buying small businesses.He has personally purchased 13 of his own companies plus one co-investment with purchase prices ranging from $50,000 to over $200 million.Richard has appeared in Forbes, The New York Times, TheStreet.com, Entrepreneur Magazine, Inc., and has over 200 published articles to his credit.YouTube: https://www.youtube.com/@richardparkerbuybusinessFacebook: https://www.facebook.com/RichardParkerDiomoInstagram: https://www.instagram.com/richardparkerdiomo/LinkedIn: https://www.linkedin.com/in/richparker1/
- Laat meer zien
