Afleveringen

  • Anne, Director of Legal Affairs & Intellectual Property at Newfields and editor of the book "Rights and Reproductions: The Handbook for Cultural Institutions", Aleksandra Strzelichowska, Collections Engagement Team, Senior Online Marketing Specialist from Europeana, and Mikka Associate General Counsel at the J. Paul Getty Trust.

  • SPEAKERS:

    Ariadna Matas, Copyright Policy Advisor, Europeana Foundation

    Sarah Pearson, Legal Counsel, Creative Commons

    Andrea Wallace, Lecturer in Law, Exeter University

    Organized by the Special Interest Group on Intellectual Property, Museum Computer Network and friends from the Open GLAM community!

    The current global health emergency forced libraries and museums to organize digital engagement strategies, from #MuseumFromHome to making digital broadcasts. However, this doesn’t mean that copyright laws have been suspended from working. How do we deal with copyright in this public health emergency? What are the important things we need to be looking at when we make our digital engagement strategies? Where can we go to find openly available content from museums and libraries? How do we make sure that we can legally preserve some of the current records being created by these digital engagement strategies?

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  • Thursday, November 7, 2019

    Ranging from open-access collections to interactive maps and new forms of digital media, museums have expanding opportunities for presence online. Through two case studies, this panel highlights new and in-progress digital resources at the Freer|Sackler, the Smithsonian’s museums of Asian art. It especially considers the role of curators in the development of websites and in-gallery digital features. The two case studies will open discussions on collaborations between curatorial and digital departments.

    The Southeast Asia Collections Website is a portal into all related objects, exhibitions, events, and resources at the museum. Its centerpieces are a filtered collection search and a robust interactive map of sacred sites in Southeast Asia, built from firsthand field research and amply illustrated with site photos.

    The exhibition, Body of Devotion: The Cosmic Buddha in 3D, resulted from diverse team effort. In-house curators and digital experts collaborated with the Smithsonian’s Digitization Program Office to create 3D scans and modeling. These allowed us to interpret the work in new ways and pushed us into innovative technologies and display possibilities, including augmented reality. Working with the museum’s accessibility task force further resulted in an upcoming touch- and audio-based presentation of the sculpture’s visual stories.

    Session Type60-Minute Session (Professional Forum or Hands-on Demonstration)

    TrackContent
    Chatham House RuleNo

    Key Outcomes

    valuate and prioritize collection-based narratives that lend themselves to repurposed digital delivery
    Strategically identify partners in the ideation, digitization, and implementation phases of an interpretive project
    Leverage existing assets and evergreen content to (re)contextualize collections

    Speakers

    Session Leader : Ryan King, Project Manager, Open Access, Smithsonian Institution

    Co-Presenter : Keith Wilson, Curator of Ancient Chinese Art, Smithsonian Freer|Sackler Museums of Asian Art

    Co-Presenter : Emma Stein, Curatorial Fellow for Southeast Asian Art, Smithsonian Freer|Sackler Museums of Asian Art

    Co-Presenter : Liz Cheng, Web Team Lead, Smithsonian Freer|Sackler Museums of Asian Art

    Co-Presenter : Farrokh Rezaei, Database Administrator, Smithsonian central office of IT, Smithsonian Institution

  • Thursday, November 7, 2019

    The complexity of software-based art continues to challenge media conservators in their quest for best preservation practices. An ever growing body of literature on case studies has been written and published underlining how often multiple and concurrent preservation strategies are needed in order to ensure the perpetuation and unfolding of these works in the future. In the last few years, institutions have started collecting iOS mobile applications. Multi-faceted in their platform dependencies and distribution systems, App-based software preservation is intrinsically linked to the the breakneck pace with which mobile phone technologies and related software are released, adopted, and rendered obsolete. This process is further heightened by the reliance on the authoring and delivery restrictions enforced by Apple which limits the control the creators have over the availability and sustainability of their iOS App-based artworks. How can the preservation challenges of these artworks add to our understanding of software based art? Which strategies, tools, and workflows can be applied to mitigate risks associated to iOS App-based art obsolescence? This talk will examine cases studies of mobile app artworks from two institution's collections - Los Angeles County Museum of Art and the Museum of Modern Art (New York).

    Session Type30-Minute Session (Presentation or Case Study)

    TrackSystems
    Chatham House RuleNo

    Key Outcomes

    After attending this session, participants will have a more informed understanding for what enables a mobile application and the many interdependent systems that must be frozen in time in order for these applications to be accessible and usable into the future. It will hopefully instill thoughtfulness around how to promote advocacy for digital preservation within the app-development community and find pathways to sustain these objects through creative partnerships (e.g. with developers or producers of these diffuse technologies).

    Speakers

    Session Leader : Joey Heinen, Digital Preservation Manager, LACMA

    Co-Presenter : Morgan Kessler, Media Collections Manager, Los Angeles County Museum of Art

  • Thursday, November 7, 2019

    We are now living in a post-app digital world. In 2010, Apple trademarked the phrase “there’s an app for that.” Since then, it really did seem like there was an app for almost everything, including every museum. Now, a decade after the launch of the App Store, what’s happened to all those apps?

    In 2019 the Jewish Museum unveiled a new platform-agnostic mobile tour for the smart phone-equipped visitor of today—no app downloads required. Designed as a Single-Page Application, the platform is accessible across all devices and browsers, lowering the barrier to entry. Equally important, the platform facilitates multiple layers of rich storytelling, allowing visitors to “choose their own adventure” as they select various thematic pathways through the collection. Audiences may take a tour from artists like Kehinde Wiley and Isaac Mizrahi, hear a rabbi discuss the origins of Jewish ritual, or join the conversation with a group of 5th graders as they explore the museum.

    This panel will bring together team members responsible for the mobile platform design and new approach to storytelling to discuss the ways technology and content were developed in tandem, as well as in response to the Museum’s unique operating model and functional needs.

    Session Type60-Minute Session (Professional Forum or Hands-on Demonstration)

    TrackContent


    Key Outcomes

    This panel aims to stage an in-depth conversation about the ways that technology and content may be developed in tandem to serve the larger interpretive and audience development goals of an institution with many, layered stories to tell. Attendees will gain insight into the process of developing a technology solution and content strategy that invites many voices and perspectives into the interpretative conversation. Participants will be able to identify the thinking, rationale, approach, and lessons-learned which drove the Museum’s platform and content development, and reflect on the strategies which might best fit their own institution.

    Speakers

    Session Leader : Nora Rodriguez, Visitor Content Coordinator, The Jewish Museum

    Co-Presenter : John Simoniello, Executive Producer, Creative, Acoustiguide, Inc.

    Speaker : Claudia Abrishami, Design Director, Code & Theory

  • Thursday, November 7, 2019

    Meet the MCN 2019 Scholars! Each year MCN awards scholarships to 15 emerging leaders in the field of museum technology—and this is your chance to hear from them. In each session, 5 scholars deliver a series of lightning talks to present key findings and guiding questions from their current (or recently-completed) projects/research. From strategy to systems, content to the visitor experience, scholars share their diverse interests, expertise, and perspectives. Join us in this annual conference tradition to celebrate their work.

    Featured Scholars

    Ijeoma Njaka, "Interfacing with Historically White Institutions: Visibility, Artwork, and Action" Jason Gariepy, "Virtual Reality 101" Claire Fox, "Excavating a 1990s E-Zine: El Cuarto del Quenepón" Ewa Drygalska, "Museum Treasures — An AI-powered Game for Children" Emily Esten, "Cultivating Community with the Cairo Geniza"

    Session Leader : Andrea Ledesma, Digital Content Coordinator, Field Museum

  • Thursday, November 7, 2019

    In late 2016 the Minnesota Historical Society set out to update websites for the twenty six historical locations it manages.

    The project introduced necessary, and difficult questions about what the relationship should be between web and physical sites; and how could we, designers and developers, best represent the shifting output of this ongoing conversation. This work was further complicated by an aggressive timeline necessitated by technical, security, design and accessibility issues that plagued the current sites. The sites needed to be built a.s.a.p., which, when the last site was launched in Nov. of 2018, translated to approximately one site per month.

    Additional requirements included: ‱Allowing the sites to represent the historical scope of various locations ranging from the Minnesota State Capitol to a vacant field that was the site of an historic saw mill. ‱Working with various departments and a network of dispersed site managers. ‱Building something that would be used.

    This presentation will focus on the modular design and development steps employed to achieve these goals. Attention will be given to a range of processes both analog (using paper wireframes to envision the template for the new sites) and digital (building a custom suite of content layout tools).

    Session Type30-Minute Session (Presentation or Case Study)

    TrackStrategy


    Key Outcomes

    After attending this session, participants will be able to understand the process the Minnesota Historical Society undertook to synthesize the diverse amount of content, departmental knowledge, and technical requirements in to a flexible web presentation.

    Speaker: Meleck Davis, Senior Designer/Developer, Minnesota Historical Society

  • Thursday, November 7, 2019

    In 2018, Knight Foundation funded a dozen project through their Prototype Fund to test new approaches to technology in cultural institutions. This session will gather insights from these projects, speak to the prototyping model and advocate for approaches to taking smart risks with technology.

    Session Type30-Minute Session (Presentation or Case Study)

    TrackExperience


    Key Outcomes

    After attending this session, participants will have insights to recent experiments in audience-centered technology. They will hopefully take home an appreciation for iterative approaches to project development.

    Speakers

    Panelist : Pattie Reaves, Principal UX Developer, Alley Interactive

    Panelist : Shane Richey, Creative Director, Experimentation and Development, Crystal Bridges Museum of American Art

    Panelist : Brian Kirschensteiner, Head of Production, MSU Broad

  • Thursday, November 7, 2019

    A native mobile or progressive web app can provide the opportunity to create a personal connection with each visitor. Offering the visitor with fun and engaging mobile tools to explore your institution and its cultural objects in their own language, their level of interest, adapting to their accessibility needs and to their age group, are just some of the criteria for a personal and valuable companion tool. Over the past year, augmented reality (AR) has been one of the most talked about breakthrough technologies in the museum and cultural sector.

    During this session, the panel will provide an inside look into a variety of mobile and AR initiatives. We will have an open discussion around the opportunities, approaches, ethics and how museums can participate and encourage experimentation by outsider developers and artists, and how AR can be used to further drive engaging experience.

    Session Type60-Minute Session (Professional Forum or Hands-on Demonstration)

    TrackExperience
    Chatham House RuleNo

    Key Outcomes

    Participants who are looking for a mobile strategy should benefit from this session, they will be able to get resources to move their mobile project forward, including links to documents and the mobile code framework.

    Speakers

    Session Leader : Marquis CÎté, Director of Digital Technologies, Canadian Museum of History

    Co-Presenter : Brendan Ciecko, Founder & CEO, Cuseum

    Co-Presenter : Ryan Dodge, Head of Digital Experiences, Canadian Museum of History

  • Thursday, November 7, 2019

    Museums for Digital Learning (MDL) is a special initiative funded by the IMLS with the goal of building the capacity of museums to connect K-12 teachers and students with digitized collections and related resources. During this two-year pilot project, the technology team at the Indianapolis Museum of Art at Newfields, the education teams of The Field Museum and History Colorado , and a cohort of K-12 educators are collaborating to build a shared platform with a pilot suite of educational resources that will make it possible for museums of varied types and sizes to leverage their existing digital collections and media in the creation of open educational resources.

    In this session, representatives from IMLS, Newfields, TFM, and HC will provide an overview of the MDL project. This will include not just a demonstration of the in-development pilot platform, but also a discussion of the methods employed by the museum partners to foster meaningful communication and collaboration with a team of educators from around the country. As co-creators, the educators have played a crucial role in shaping both the platform and an initial collection of educational resources. Come to this session to learn about how your museum can potentially get involved!

    Session Type60-Minute Session (Professional Forum or Hands-on Demonstration)

    TrackExperience
    Chatham House RuleNo

    Key Outcomes

    After attending this session, participants will have in-depth knowledge of the model for cross-sector communication and collaboration employed by the MDL partner museums to foster meaningful interfacing with a cohort of K-12 educators during the 2-year pilot project. Following a demonstration of the pilot platform and an initial collection of educational resources created in the platform, participants will have the opportunity to provide feedback to inform continued development of the pilot platform and materials. Attendees will also learn about how they and their institutions can participate in the pilot phase of MDL as additional museum partners, creating and publishing digital educational resources that feature museum collections.

    Speakers

    Session Leader : Patrick Cavanagh, Manager of Technology Development and Implementation, Newfields

    Co-Presenter : Paula Gangopadhyay, Deputy Director, Institute of Museum and Library Services (IMLS)

    Co-Presenter : Carla Lents, Learning Resource Coordinator, Field Museum of Natural History

    Co-Presenter : Stuart Alter, Principal, The Getty

  • Thursday, November 7, 2019

    Meet the MCN 2019 Scholars! Each year MCN awards scholarships to 15 emerging leaders in the field of museum technology—and this is your chance to hear from them. In each session, 5 scholars deliver a series of lightning talks to present key findings and guiding questions from their current (or recently-completed) projects/research. From strategy to systems, content to the visitor experience, scholars share their diverse interests, expertise, and perspectives. Join us in this annual conference tradition to celebrate their work.

    Featured Scholars

    Amy Francisco-Nugent, "Creating Mobile Experiences for Special Audiences" Alyssa Machida, "Approaching Museum Projects as an Amateur Climber" Mairelys Lemus-Rojas, "Contributing to the Representation of Women Artists in Wikidata" Clémence Prudot d'Avigny

    Session Leader : Jessica BrodeFrank, Digital Collections Access Manager, Adler Planetarium

  • Thursday, November 7, 2019

    Regardless of our institutions’ physical locations, our online collections are accessible worldwide. As museums embrace open access, the call to make digital surrogates of public domain assets freely available, and the associated requirement to evaluate and declare their rights status, increases. Yet, duration of copyright varies across countries; works that are in the public domain in one may remain under copyright in another. A work may be created in one jurisdiction, published (or the equivalent) in a second jurisdiction, housed and digitized in third, and aggregated and accessed worldwide. Exceptions, legal decisions and practices may also vary, while international copyright treaties aim to provide a baseline across countries. In a potentially groundbreaking development, Article 14 of the new European Union Copyright Directive codifies the equivalent of the US Bridgeman decision (i.e., no separate copyright in reproductions of public domain works) across EU member countries, which have two years to enact local legislation in compliance. What are the practical implications for online collections and collaborative digital projects with stakeholders from both EU and non-EU collections? And what are the corresponding ethical and moral rights implications related to digital cultural heritage? Does online access make every copyright question an international copyright question?

    Session Type60-Minute Session (Professional Forum or Hands-on Demonstration)

    TrackContent
    Chatham House RuleNo

    Key Outcomes

    After attending this session, participants will have a greater awareness of recent developments in international copyright law and intellectual property in cultural heritage, will have a better understanding of what challenges this may present for their projects, and understand the considerations of an international collaborative digital project (PHAROS, an international consortium of photo archives) surrounding these issues.

    Speakers

    Session Leader : Melissa Fournier, Head of Imaging and Intellectual Property, Yale Center for British Art

    Co-Presenter : Mikka Gee Conway, Associate General Counsel, The J. Paul Getty Trust

    Co-Presenter : Emily Lanza, Counsel, U.S. Copyright Office

    Co-Presenter : Andrea Wallace, Lecturer, University of Exeter

  • Thursday, November 7, 2019

    This panel will look at the lessons learned from the experience of IIIF practitioners in terms of what it takes to institutionally adopt IIIF, and what it takes to collaboratively define the ever evolving IIIF specifications.

    The panelists will share experiences from deploying IIIF as a shared standard across different collection types within an institution, such as different curatorial departments within a museum, or across several GLAMs collections within an institution, such as an academic campus. Questions to be explored will include: what are the strategic motivations behind such institutional deployments? What are the challenges of a collaborative approach to designing multidisciplinary collections interfaces? How are user research findings balanced with the temptation to roll out innovative interfaces? What are the implications for teaching and learning?

    A high-level description of the mechanisms governing the IIIF community will be also provided, including an overview of its international community groups and organizational structure, as well as its distributed model for the development of its technical specifications. The panelists will reflect on how the IIIF Consortium can engage more deeply with GLAMs, and museums specifically, especially on issues around technological requirements.

    Session Type30-Minute Session (Presentation or Case Study)

    TrackSystems
    Chatham House RuleNo

    Key Outcomes

    After attending this session, attendees will have learned about the benefits and challenges of community shared standards, especially with users in mind. They will have learned about recently deployed IIIF instances in academic centers such as Yale University, J. Paul Getty Trust, and others.

    Speakers

    Session Leader : David Newbury, Enterprise Software Architect, J. Paul Getty Trust

    Co-Presenter : Emmanuelle Delmas-Glass, Collections Data Manager, Yale Center for British Art

    Co-Presenter : Thomas R. Raich, Director of Information Technology, Yale University Art Gallery

  • Thursday, November 7, 2019

    We set out to address the question, How can we create an engaging experience that allows people to interact with the Field Museum’s newest—and biggest—dinosaur? The result is Message Máximo (fieldmuseum.org/maximo), a chat experience that lets users text or online message Máximo the Titanosaur. Seeking to develop an easy-to-use, friendly, and welcoming interface that creates opportunities for personalized interactions, we placed a particular focus on persona definition, content strategy, and conversational logic.

    In a discussion of our process, challenges, and learnings as we developed Message Máximo, this session will cover topics that may be relevant to a wide variety of content-heavy projects: identifying content scope, creating interactions that are both engaging and also integrate learning opportunities, and anticipating users’ needs and expectations.

    Session Type30-Minute Session (Presentation or Case Study)

    TrackContent
    Chatham House RuleNo

    Key Outcomes

    As a result of this session, participants will have a better understanding of the functionalities of Dialogflow, a free AI chat platform, and its capabilities in creating educational and conversational chatbot experiences. Session attendees will understand one approach to navigating a large-scale, ever-growing content project with time and resource considerations and be able to apply these learnings to their own digital engagement projects, whether a chatbot or other content-driven project.

    Speakers

    Session Leader : Caitlin Kearney, Digital Content & Engagement Manager, Field Museum

    Co-Presenter : Caitlin Pequignot, Senior Digital Strategist, Purple, Rock, Scissors

    Co-Presenter : Katharine Uhrich, Social Media Manager, Field Museum

  • Thursday, November 7, 2019

    In a digital ecosystem of 24/7 communication we are fielding alerts, following relevant news, and responding to never-ending social media comments, messages, requests and more. But with the ever-growing list of responsibilities and expectations for digital communication professionals, how can we keep our mental health priority #1? Social media managers have unique challenges when it comes to mental health: it's not easy to just "unplug" for self-care. In this session, we will discuss how social media can affect your mental health, how to identify burnout and explore strategies to handle and recover from it.

    Session Type60-Minute Session (Professional Forum or Hands-on Demonstration)

    TrackStrategy
    Chatham House RuleNo

    Key Outcomes

    After attending this session, participants will be able to better understand digital burnout, explore ways of avoiding it, and also how to overcome burnout when it happens.

    Speakers

    Session Leader : Kaytee Smith, Chief Content Officer, NC Department of Natural and Cultural Resources

    Co-Presenter : Claire Lanier, Senior Manager of Social Media, The Metropolitan Museum of Art

    Co-Presenter : Lucy Redoglia, Digital Marketing & Social Media Specialist, Consultant

    Co-Presenter : Lynda Kelly, Director, LyndaKellyNetworks

  • Thursday, November 7, 2019

    In 2018, the Hirshhorn Museum unveiled the Hirshhorn Eye, an in-museum mobile site that uses image recognition to let Hirshhorn visitors hear directly from artists. It won three first place awards and was described by the media as “a museum mobile guide that’s actually cool.” However, this marked the first step in an iterative and collaborative vision for furthering accessibility and increasing visitor engagement across the near-museum network. In 2019, with help from the Hirshhorn, the United States Diplomacy Center is adopting the technology for their exclusive primary source material. The technology is also expanding to the wider Smithsonian museum network. Panelists from Hirshhorn, the Diplomacy Center, and National Air and Space Museum, share three perspectives on the strategy, data insights and implementation of this technology.

    Session Type60-Minute Session (Professional Forum or Hands-on Demonstration)

    TrackSystems
    Chatham House RuleNo

    Key Outcomes

    After attending this session, participants will gain insight in evaluating and utilizing technology to deepen and widen physical exhibits. Participants interested in acquiring this technology or something similar will walk away with a roadmap to adoption. They will understand expectations and criteria for implementing this technology. All participants will gain data-driven insight for in-museum mobile sites, testing models, and an overview of related technology, such as real time imaging. There will also be applicable marketing takeaways.

    Speakers

    Session Leader : Kelsey Cvach, Digital Content Producer, United States Diplomacy Center

    Co-Presenter : Jacob Kim, Web and Digital Manager, Hirshhorn Museum and Sculpture Garden

    Co-Presenter : Samia Khan, Project Specialist, National Air and Space Museum

  • Thursday, November 7, 2019

    A class of 15 Media Arts students from New Mexico Highlands University, in partnership with NM Historic Sites and the tribal governors at Jemez Pueblo in Jemez Springs, NM completed a full redesign and installation of the visitors center at Jemez Historic site during a semester intensive. The goal was to shift the focus to a pueblo/indigenous perspective, rather than the just the Spanish conquest. Using scalable digital media, the students designed, developed ,and installed extensive large-format projection mapping, screen-based interaction, responsive exhibits in restrooms (it is a small building and we had to maximize gallery space!), and a lasered/CNC floor to illustrate a map of yet-to-be- excavated native ruins.

    Session Type30-Minute Session (Presentation or Case Study)

    TrackExperience


    Key Outcomes

    After attending this session, participants will gain some insight in to the practice of working with a council of tribal members to re-envision a traditional visitors center that welcomes about 40,000 visitors per-year, one where most visitors possess no prior knowledge of the history of indigenous culture or contemporary indigenous life.

    Speakers

    Session Leader : Miriam Langer, Prof of Cultural Technology/Media Arts, NMHU

    Co-Presenter : Terence Garcia, Graduate Student, Media Arts NMHU, New Mexico Highlands University

    Co-Presenter : Ethan Ortega, New Mexico Historic Sites Instructional Coordinator, New Mexico Historic Sites

    Co-Presenter : Ali Romero, student, Media Arts, New Mexico Highlands University, New Mexico Highlands University

  • Thursday, November 7, 2019

    Over the last 20 years, staff in museums have built up scores of documents, images, and videos, that were used for a myriad of planning and creating activities. Among these files there are many legacy files from staff members who have come and gone throughout this time period. Now our on-premises systems are at capacity and we are moving to the cloud! Applications and backups are hosted outside the museum facility, and staff members are independently moving their files to sharing applications to facilitate collaborations among themselves and with outside partners. How do we begin to look at what we have, cull unneeded files, permanently keep parts of our institutional history? What are the driving forces behind the need to clean up? And how should we put into place guidelines for sharing and saving files moving forward? In this Deep Dive session, we will review file management throughout the lifecycle of institutional records and the problems that museums face in assessing the overall data environment, and we will open the discussion about figuring out how best to sort through these materials given that many of us are working with little time or resources.

    Session TypeDeep Dive

    TrackSystems
    Chatham House RuleNo

    Speakers

    Session Leader : Rebecca Menendez, Director, Information Services and Technology, Autry Museum of the American West

    Speaker : Bryon Thornburgh, Director of Technology, Denver Art Museum

    Speaker : Abigail Cramer, Digital Asset Manager/Digital Archivist, Harvard Art Museums

  • Thursday, November 7, 2019

    Now more than ever, museums hire storytellers of all types to create content that is central to museum experiences and museum identity. It can be in all kinds of media, including text, audio, video, interactives, and totally immersive. The storyteller can be a solo freelancer, a production company, a large design firm, or any combination. In this Deep Dive, three storytellers who have worked with a huge range of museums in the USA, the UK, and Europe talk honestly about how to get the best out the relationship. What are the best processes? What makes everything easier? What makes things harder? What makes for the best outcome? What causes stumbling blocks that result in a less inspiring outcome than you were hoping for? What causes cost overruns? This session, in the form of an open give-and-take, will air it all. The goal is that you will come away with greater confidence about how to structure your future storytelling projects and how to create happier working relationships that lead to more creative outcomes.

    Session TypeDeep Dive

    TrackContent
    Chatham House RuleNo

    Speakers

    Session Leader : Sandy Goldberg, Principal, sgscripts

    Co-Presenter : Christine Murray, Senior Creative Strategist, Antenna International

    Co-Presenter : Bradley Baer, Partner + Director of Strategy, Bluecadet

  • Thursday, November 7, 2019

    Fifteen years ago, museum technologists rarely discussed visitors, much less data related to visitors. Today the landscape has changed. Museum technologists have an intense hunger for data on how visitors experience cultural institutions, and data-centric sessions at museum technology conferences are now common. Many factors have helped intensify this interest in research about visitors -- their needs, motivations, and behaviors -- including the spread of human-centered design (personas, visitor journeys) and the emerging availability of “big” data, social media and the internet of things. This is a fantastic development for our field.

    When approaching data from a design and prototyping perspective, almost any data is seen as good data. Creating process around dealing with data, moving from data to insight, shaping your work in response to those insights, and institutionalizing those findings-- those actions are the next steps beyond collecting data. That’s the truly hard part. How do those that handle data in museums professionally deal with these issues?

    Approaching the issues from a social science lens, we will discuss data strategy, the missing links in data-based decision making, and tease out the whole process of how we think about data and work with museums to make it actionable.

    Session Type60-Minute Session (Professional Forum or Hands-on Demonstration)

    TrackEvaluation
    Chatham House RuleNo

    Key Outcomes

    Attendees will be able to better understand the current climate of demand for data and evaluation in context, and apply that understanding to data and/or evaluation practice within their own work, whether they are in leadership, design, technology, or education.

    Speakers

    Session Leader : Kate Haley Goldman, Principal, HG&Co

    Co-Presenter : Cathy Sigmond, Research Associate, RK&A

    Co-Presenter : Elee Wood, Fielding Curator/Educator for Early American Art, The Huntington