Afleveringen

  • In this conversation, Marshall and Nick discuss various topics including their recent experiences, car purchases, extreme weather conditions, and classic car wheels.

    They also touch on the importance of communication and gratitude in business. The conversation transitions smoothly between these subjects. In this conversation, Nick and Marshall discuss the importance of pickup services for high-end clients and the role of transport trailers in the detailing industry.

    They also touch on the significance of knowing how to drive a manual car and the versatility of the TRX product. The conversation concludes with a discussion on where to get news and the value of service-based businesses.

    Takeaways

    Effective communication and gratitude are essential in business.

    Extreme weather conditions can impact work schedules and require adjustments.

    Classic car wheels have a unique aesthetic and are often associated with specific time periods.

    The enjoyment of driving and experiencing different cars can be a motivating factor in the car care industry. Pickup services are essential for high-end clients who are unwilling to drop off their cars at a detailing shop.

    Knowing how to drive a manual car is important for detailers as it allows them to move and service a wider range of vehicles.

    The TRX product is highly versatile and can be used for various cleaning tasks, including tires and wheels.

    It is important to choose reliable news sources and stay informed about current events.

    Service-based businesses are becoming increasingly important in today's economy.

    Chapters

    00:00 Introduction and Discussion of Recent Experiences

    02:00 Navigating Car Purchases and Personal Growth

    03:58 The Importance of Communication and Gratitude in Business

    07:06 Opinions and Emotions Surrounding Recent Events

    09:23 Discussion of Conspiracy Theories and Climate Change

    12:39 The Aesthetic Appeal of Classic Car Wheels

    15:14 Navigating Extreme Weather Conditions in the Car Care Industry

    19:20 The Joy of Driving and Experiencing Different Cars

    22:47 Discussion of New Bronco and Design Choices

    26:47 Exploring the Business Model of Industrial Cars

    34:54 The Significance of Manual Cars

    41:42 Choosing Reliable News Sources

    55:44 The Rise of Service-Based Businesses

  • In this episode, Marshall, Nick, and Brian discuss the importance of building genuine relationships in business. They emphasize the value of spending time with successful people and learning from them.

    They also highlight the need for confidence in oneself and the ability to have meaningful conversations. The hosts caution against relying on inspirational quotes and social media gurus for success, and instead encourage listeners to focus on building valuable relationships and providing excellent service.

    Building strong relationships is crucial for success in business. Understanding the game being played and valuing relationships with vendors and customers is key. It's important to support and spend money with people who provide value and excellent customer service.

    The top 10% in any industry share information and opportunities, so it's important to maintain a good reputation. Burning bridges and badmouthing others can have negative consequences. Building relationships and choosing the right teams to align with is essential for long-term success.

    Takeaways

    Building genuine relationships with successful people can lead to opportunities and growth in business.

    Confidence in oneself and the ability to have meaningful conversations are key factors in building relationships.

    Spending time with successful individuals and learning from them can be invaluable.

    Relying on inspirational quotes and social media gurus for success may not be effective.

    Providing excellent service and being reliable are important aspects of building relationships in business. Understanding the game being played is crucial for success in business and life.

    Building strong relationships with vendors and customers is essential.

    Support and spend money with people who provide value and excellent customer service.

    Maintain a good reputation and avoid burning bridges by being respectful and professional.

    Choose the right teams and align yourself with people who can help you succeed.

    Chapters

    00:00 Introduction and Discussion on Building Relationships

    13:00 The Pitfalls of Relying on Inspirational Quotes and Social Media Gurus

    16:30 The Importance of Building Relationships for Success

    20:33 The Impact of Relationships on Life and Business

    31:35 Understanding the Game

    36:21 The Value of Relationships

    43:01 Supporting and Spending Money with People Who Provide Value

    48:33 Maintaining a Good Reputation

    53:32 Choosing the Right Teams

  • Zijn er afleveringen die ontbreken?

    Klik hier om de feed te vernieuwen.

  • In this conversation, Marshall and Nick discuss various topics, including the lack of cold beer, their experiences during the 4th of July holiday, muscle cars, and the popularity of Tesla vehicles.

    They also touch on the challenges of making money on electric vehicles and the trend of customizing Tesla Cybertrucks. The conversation covers various topics including the importance of paying a premium price for top-quality service, the domino effect of detailing, the use of different products for different purposes, the unpredictability of water spotting, and the limitations of car washes.

    In this conversation, Nick and Marshall discuss the importance of understanding the reality of car washes and how to communicate that to customers. They emphasize the need to manage customer expectations and explain that car washes are not always able to remove all chemicals from the surface of the vehicle, which can lead to damage.

    They also discuss the concept of purpose and how it relates to choosing the right ceramic coating for a vehicle. They highlight the importance of considering the length of ownership and the customer's habits when recommending a coating. They also touch on the topics of resolve, delusion, and the challenges of running a business.

    Takeaways

    The availability of truly cold beer seems to be diminishing, with many establishments not keeping their beer as cold as it used to be.

    The 4th of July holiday has become bigger and more significant over the years, with more people taking time off and celebrating.

    Muscle cars, like the Chevelle SS, evoke nostalgia and admiration, but they may not always be as fast as modern electric vehicles like Teslas.

    The Ford CEO's comments about the challenges of making money on big electric SUVs and trucks highlight the need for manufacturers to consider smaller electric vehicles.

    The Tesla Cybertruck has gained popularity, but some people find the design and wraps to be unappealing or poorly executed. Paying a premium price for a service ensures that the provider will handle any mistakes or issues that arise.

    The domino effect in detailing refers to the tendency for one task to lead to another, resulting in more work than initially anticipated.

    Different products have different purposes and should be used accordingly. For example, rinseless or waterless products are best for light cleaning, while last step products like Slick are ideal for finishing touches.

    Water spotting can occur on any surface, regardless of the type of protection applied. There is no foolproof way to prevent water spotting.

    Car washes can vary in their effectiveness and may not always remove all chemicals or residue from the vehicle's surface. Car washes are not always able to remove all chemicals from the surface of a vehicle, which can lead to damage.

    When recommending a ceramic coating, it's important to consider the length of ownership and the customer's habits.

    Resolve and purpose are important factors in making decisions about car care.

    Running a business requires both hard work and smart work.

    Creating relationships and tapping into networks can greatly benefit a business.

    Chapters

    00:00 Introduction and Where to Find Them Online

    04:10 The Disappearance of Cold Beer

    09:31 The Growing Significance of the 4th of July

    13:21 Muscle Cars and Nostalgia

    21:10 The Popularity and Customization of Tesla Cybertrucks

    24:24 The Importance of Paying a Premium Price

    29:30 The Domino Effect in Detailing

    32:49 Using Different Products for Different Purposes

    39:48 The Unpredictability of Water Spotting

    43:11 The Limitations of Car Washes

    53:30 Managing Customer Expectations and the Reality of Car Washes

    57:44 Choosing the Right Ceramic Coating Based on Ownership Length and Habits

    01:01:36 The Importance of Resolve and Purpose in Car Care

    01:06:38 The Difference Between Hard Work and Smart Work in Business

    01:09:19 The Benefits of Creating Relationships and Tapping into Networks

  • In this episode, Marshall and Nick discuss the progress of their compound and polish products and the challenges they face in bottling them.

    They also talk about their upcoming sale and the changing trends in the detailing industry. They share their experiences with luxury vehicles and the importance of a luxury ride. They discuss the seasonality of compounding and polishing, with Nick mentioning that winter is a popular time for compounding due to salt damage.

    They also touch on the importance of protection from UV rays and the damaging effects of the sun on paint and interiors. In this conversation, Nick and Marshall discuss the importance of protecting car interiors, particularly from UV rays.

    They emphasize the benefits of using ceramic window tint and high-quality interior cleaning products. They also caution against getting into the tinting business without proper training and preparation.

    The conversation then shifts to the topic of industry influencers and the need to be cautious about who you align yourself with. They encourage listeners to focus on building a network of like-minded individuals and to prioritize their own businesses and customers.

    Takeaways

    The compound and polish products are still in progress, with challenges in finding the right bottle design.

    Winter is a popular time for compounding due to salt damage on vehicles.

    Protection from UV rays is important to prevent paint and interior damage from the sun.

    Luxury vehicles provide a nostalgic experience of a comfortable and plush ride.

    The detailing industry is changing, with a focus on simplified product lineups and one-step solutions.

    The upcoming sale will offer savings on favorite products.

    The hosts share their experiences with luxury vehicles and the joy of driving them.

    The hosts discuss the seasonality of compounding and polishing, with different regions and types of vehicles influencing the demand.

    The hosts emphasize the importance of protection and shine during the summer season.

    The damaging effects of UV rays on paint and interiors can lead to oxidation, cracking, and fading.

    Garages are valuable for protecting vehicles from sun damage in the sunbelt regions.

    The hosts mention the nostalgic Armor All commercials that showcased the restoration of interiors in junkyard cars. Ceramic window tint is the best way to protect car interiors from UV rays.

    Using high-quality interior cleaning products is essential for maintaining and protecting car interiors.

    Entering the tinting business requires proper training and preparation.

    Be cautious about aligning yourself with industry influencers and focus on building a network of like-minded individuals.

    Prioritize your own business and customers above all else.

    Chapters

    00:00 Introduction and Compound and Polish Update

    08:08 Preparing for a Big Week and Summer Trends

    14:38 The Changing Landscape of Compounding and Polishing

    25:18 The Effects of UV Rays on Paint and Interiors

    28:45 The Value of Garages in Sunbelt Regions

    37:43 The Nostalgic Armor All Commercials

    43:09 Starting a Tinting Business: Dos and Don'ts

    46:27 Beware of Industry Influencers

    52:10 Prioritizing Your Business and Customers

  • In this episode of the Pints and Polishing Podcast, Marshall and Nick discuss various topics related to detailing and business. They touch on the presidential debates, mixing politics with business, cleaning seat tracks, dealing with vomit in a car, removing tar from fender wells, accepting alcohol from customers, and more.

    They also address the question of whether an employee should be fired for stealing trash bags and what to do if a car's air suspension drops on one side. In this conversation, Nick and Marshall discuss the importance of seeking advice from trusted sources when it comes to car care. They share anecdotes about people relying on internet forums for car advice and the potential pitfalls of doing so.

    They emphasize the need for accurate information and the importance of finding reliable sources. The conversation also touches on the therapeutic aspect of car care and the satisfaction that comes from taking care of one's vehicle.

    Takeaways

    Mixing politics with business can be risky and may alienate customers

    When cleaning seat tracks, use a light chemical and a brush, and be cautious not to remove too much grease

    When dealing with vomit in a car, use warm water and towels to clean it up, and be careful with fresh tint

    Removing tar from fender wells requires a solvent, but be cautious with plastic parts

    Accepting alcohol from customers can be situational and depends on the relationship and timing

    Stealing trash bags may not be a fireable offense, but it should be addressed with the employee

    If a car's air suspension drops on one side, it could indicate a problem and should be checked by a professional Seek advice from trusted sources when it comes to car care

    Be cautious about relying on internet forums for car advice

    Find reliable sources of information and expertise

    Taking care of your car can be therapeutic and satisfying

    Chapters

    00:00 Introduction and Recommendations

    04:28 Political Knowledge and Opinions

    06:57 The Impact of Politics on Business

    09:27 Handling Customer Requests and Opinions

    11:56 Cleaning and Detailing Challenges

    27:18 Car Issues and Troubleshooting

    32:35 The Pitfalls of Internet Advice

    35:23 The 'Bless Your Heart' Mentality

    37:30 Caring for Vehicle Wraps

    42:16 The Limited Effectiveness of Vehicle Advertising

    52:30 The Lack of Car Care Knowledge

    01:04:58 Embracing Beginners in Car Care

  • In this episode of the Pints and Polishing Podcast, Marshall and Nick discuss various topics including summer shandies, unique cars, and the growth of their distribution business.

    They introduce the term 'ask-hole' to describe someone who constantly asks for advice but never takes it. They also emphasize the importance of taking action and not being afraid of making mistakes.

    The conversation highlights the value of transparency, building a community, and the benefits of adding product distribution to a detailing business. In this conversation, Nick and Marshall discuss the importance of taking action and learning from experience.

    They emphasize the need to hire people and make mistakes in order to improve, rather than constantly seeking advice. They also talk about the importance of drawing people in and simplifying communication when selling products or services. The conversation then shifts to the viral nature of the internet and the need to have fun and not take things too seriously.

    They discuss the tendency for people to constantly look for the next best thing instead of solving their current problems. They also touch on the importance of assessment and problem-solving in business and detailing, and the dangers of not addressing issues and letting them fester.

    Takeaways

    Don't be an 'ask-hole' - be open to advice and take action

    Enjoy summer shandies and rinseless washing

    Appreciate unique cars and share them in a community

    Consider adding product distribution to your detailing business

    Take action and don't be afraid of making mistakes Take action and learn from experience rather than constantly seeking advice.

    Draw people in and simplify communication when selling products or services.

    Have fun and don't take things too seriously in the viral world of the internet.

    Address problems and solve them instead of constantly looking for the next best thing.

    Assess and problem-solve in business and detailing to avoid bitterness and burnout.

    Chapters

    00:00 Introduction and Buy/Sell

    03:02 Summer Shandies and Rinseless Washing

    08:23 Appreciating Unique Cars in a Community

    13:23 The Growth of Product Distribution in Detailing

    24:57 Taking Action and Learning from Experience

    29:09 Having Fun in the Viral World of the Internet

    38:06 Addressing Problems Instead of Chasing the Next Best Thing

    41:23 The Importance of Assessment and Problem-Solving

  • In this episode, Nick answers various questions from listeners. He discusses the importance of understanding customer preferences when driving their cars, the potential for diversifying revenue streams in the detailing industry, the viability of brick-and-mortar retail stores for detailing products, work-life balance for business owners, improving efficiency in detailing operations, and getting into paint protection film (PPF). He emphasizes the need for customer-centricity, strategic decision-making, and continuous learning and improvement.

    Takeaways

    Understanding and respecting customer preferences is crucial when driving their cars

    Diversifying revenue streams can be a viable strategy for detailers to increase their income

    Brick-and-mortar retail stores for detailing products can be successful if they offer unique and trusted brands

    Work-life balance may be challenging for business owners, especially those aiming for high levels of success

    Improving efficiency in detailing operations requires time management and eliminating unnecessary steps

    Getting into PPF requires significant investment, time commitment, and practice

    Chapters

    00:00 Introduction and Ask Me Anything Format

    02:07 Diversifying Revenue Streams in the Detailing Industry

    05:01 The Viability of Brick-and-Mortar Retail Stores for Detailing Products

    10:12 Balancing Work and Personal Life as a Business Owner

    14:30 Improving Efficiency in Detailing Operations

    15:56 Getting into Paint Protection Film (PPF)

  • In this episode of the Pints and Polishing podcast, Marshall and Nick discuss their recent experiences and observations. They talk about their Father's Day celebrations, share funny stories, and engage in some buyer/seller banter.

    They also discuss the importance of proper car modifications and the lack of knowledge among car buyers. The conversation touches on the Ford Flex, Cadillac CTS, and the challenges of maintaining black wheels and aftermarket modifications. In this conversation, Nick and Marshall discuss the importance of being a 'put together' person in the automotive industry.

    They emphasize the need to focus on the basics and take things one step at a time, rather than trying to do too much at once.

    They also highlight the significance of accountability and being able to admit and rectify mistakes. They share personal experiences of dealing with shops and individuals who lack accountability and pass the buck, and how it affects their trust and willingness to do business with them. The conversation concludes with the importance of finding reliable and accountable people to work with in the automotive industry.

    Takeaways

    Proper car modifications are important to ensure a good track experience

    Many car buyers lack knowledge and don't seek advice from experts

    The Ford Flex and Cadillac CTS are unique vehicles with their own appeal

    Maintaining black wheels and aftermarket modifications can be challenging

    Dealerships often engage in questionable practices, such as selling warranties for non-existent issues Focus on the basics and take things one step at a time

    Be accountable for your mistakes and rectify them

    Lack of accountability can lead to a loss of trust and business

    Find reliable and accountable people to work with in the automotive industry

    Chapters

    00:00 Introduction and Mother's Day Celebrations

    03:08 The Importance of Proper Car Modifications

    08:01 The Unique Appeal of the Ford Flex and Cadillac CTS

    13:01 Challenges of Maintaining Black Wheels and Aftermarket Modifications

    26:44 The Importance of Being 'Put Together'

    30:28 Taking Things One Step at a Time

    33:24 The Significance of Accountability

    37:05 The Impact of Lack of Accountability on Trust and Business

    46:57 Finding Reliable and Accountable People in the Automotive Industry

  • In this conversation, Marshall and Nick discuss the importance of removing bugs from cars and the potential damage they can cause. They explore the acidity levels of bugs and how they can etch and damage paint.

    They also touch on the effectiveness of PPF (paint protection film) in protecting against bugs and the limitations of self-healing top coats. Overall, the conversation emphasizes the need to clean and maintain cars to prevent long-term damage regularly. In this conversation,

    Nick and Marshall discuss the importance of proper car maintenance with paint protection film (PPF), vinyl wraps, and ceramic coatings.

    They emphasize that the basics of car care, such as washing and removing contaminants, remain the same regardless of the type of protection on the car. They debunk the myth of set-it-and-forget-it protection and highlight the need for regular cleaning and maintenance. They also discuss the possibility of upselling bug splatter removal services and the benefits of using products like STAK to provide extra protection for road trips.

    Takeaways

    Bugs can be highly acidic and can etch and damage paint if left on the surface for too long.

    The acidity levels of bugs can vary, with some bugs being more acidic than others.

    PPF (paint protection film) can provide some protection against bugs, but it is not a set-it-and-forget-it solution.

    Regular cleaning and maintenance of cars is essential to prevent long-term damage from bugs and other contaminants. Regardless of the type of protection on a car (PPF, vinyl wrap, ceramic coating), the basics of car care remain the same.

    Regular cleaning and maintenance are necessary to keep the car in top condition, even with added protection.

    Bug splatter can be removed with proper cleaning techniques, and using products like Stack can provide extra protection.

    Upselling bug splatter removal services can be a valuable opportunity for detailers.

    Proper maintenance and protection can prevent future damage and keep the car looking great.

    Chapters

    00:00 Introduction and Enjoying Summer

    02:30 Changes to Hyper Clean Store

    08:17 The Varying Acidity Levels of Bugs and Their Effects on Paint

    14:06 The Limitations of PPF in Protecting Against Bugs

    21:42 The Importance of Regular Car Care

    27:49 Upselling Bug Splatter Removal Services

    41:42 Using Stack for Extra Protection

    45:22 Preventing Future Damage with Proper Maintenance

  • In this conversation, Marshall and Nick discuss various topics including buying wine, enjoying pool season, dealing with bugs, and managing problems in business. They emphasize the importance of not overreacting to small issues and focusing on the root of the problem.

    They also highlight the need to prioritize and allocate time effectively in order to achieve success. In this conversation, Marshall and Nick discuss the dangers of going down rabbit holes and relying solely on online information. They emphasize the importance of developing relationships with trusted brands and seeking expert advice when troubleshooting issues.

    They also highlight the value of loyalty and supporting companies that have proven track records. The conversation concludes with a reminder that no single product can solve all problems, but building relationships and seeking guidance can lead to successful outcomes.

    Takeaways

    Don't overreact to small issues and focus on the root of the problem.

    Allocate time effectively and prioritize tasks to achieve success.

    Learn from mistakes and move on without dwelling on them.

    Avoid hyper-fixation on minor problems and focus on the bigger picture.

    Don't waste time and energy on things that don't contribute to your goals. Avoid going down rabbit holes and relying solely on online information

    Develop relationships with trusted brands and seek expert advice when troubleshooting

    Loyalty and support for companies can lead to successful outcomes

    No single product can solve all problems, but relationships and guidance can help

    Chapters

    00:00 Introduction and Wine Buying

    04:36 Enjoying Pool Season

    10:13 Hyper-Fixation on Small Problems

    13:13 Car Troubles and Overcoming Mistakes

    19:16 Avoiding Hyper-Fixation on Small Issues

    21:46 Understanding the Root of Problems

    25:17 Learning from Mistakes and Moving On

    27:41 Not Wasting Time on Minor Issues

    36:42 The Value of Developing Relationships with Trusted Brands

    49:22 The Importance of Loyalty and Support for Companies

    55:29 No Single Product Can Solve All Problems

  • In this episode, Marshall, Nick, and Brian discuss the importance of maintaining a specialized group focused on process, product, and procedures.

    They emphasize the need for clarity and simplicity in discussions, particularly when it comes to specific brands and products. The conversation then shifts to the topic of boat detailing, with Brian providing insights on how to remove streaks and stains from boats.

    They also discuss the importance of seeking advice from experts in the field and being cautious of influencers who may have ulterior motives.

    The episode concludes with a discussion on the realities of social media and the need for transparency in product endorsements. The conversation discusses the lack of awareness among consumers about the pay-to-play nature of review channels and the potential negative consequences of relying on them.

    The hosts share stories of customers who were misled by review channels and ended up with costly mistakes. They emphasize the importance of understanding the motives behind review channels and the need for transparency in disclosing paid partnerships.

    The conversation also touches on the challenges of balancing business and fatherhood, with each host sharing their perspective on the sacrifices and responsibilities involved.

    Takeaways

    Maintaining a specialized group focused on process, product, and procedures can provide clarity and simplicity in discussions.

    Seek advice from experts in the field when dealing with specific topics, such as boat detailing.

    Be cautious of influencers who may have ulterior motives and prioritize transparency in product endorsements.

    Consider the expertise and experience of content creators before relying on their recommendations.

    Recognize the realities of social media and the potential for misinformation and hidden agendas. Consumers should be aware that review channels often operate on a pay-to-play basis, where positive reviews are influenced by financial incentives.

    Relying solely on review channels can lead to costly mistakes, as some channels may promote products without disclosing their paid partnerships.

    Transparency is crucial in the review channel industry, and consumers should look for clear disclosures of paid partnerships to make informed decisions.

    Balancing business and fatherhood requires sacrifices, but setting a good example for children and providing for their future is a rewarding aspect of being a father.

    Chapters

    00:00 Introduction and Week Recap

    07:33 Insights on Boat Detailing

    12:23 Beware of Influencers with Ulterior Motives

    29:24 Lack of Consumer Awareness

    32:50 Transparency in Review Channels

    39:20 The Sting of Misleading Products

    44:25 Pay-to-Play Nature of Review Channels

    48:03 Balancing Business and Fatherhood

  • On Todays podcast The conversation covers a range of topics including lane assist technology in cars, gardening, UFC, Tesla car modifications, paint spill cleanup, and business growth in the detailing industry.

    The conversation also highlights the importance of implementing advice and supporting local distributors. The conversation covers a wide range of topics related to car care, detailing, and customer interactions. It delves into the challenges of maintaining and restoring trim, the use of products like Revive, the importance of becoming a specialist in the car care industry, and the significance of clear communication with customers. The conversation also emphasizes the need for confidence, honesty, and a black-and-white approach in sales and customer interactions.

    Takeaways

    Lane assist technology in cars can be both helpful and frustrating, with varying experiences based on different vehicle models.

    Gardening can be a strategic and enjoyable activity, offering a sense of fulfillment and relaxation.

    The UFC and the world of mixed martial arts provide entertainment and engagement for enthusiasts.

    Tesla car owners often engage in unique and sometimes unconventional modifications to their vehicles.

    Dealing with paint spills requires specific cleanup methods based on the type of paint and surface.

    Business growth in the detailing industry is achievable through consistent effort and the implementation of valuable advice.

    Supporting local distributors and building business relationships can lead to mutual success and growth in the industry. The importance of proper maintenance and restoration of trim, especially in older vehicles, is highlighted.

    The use of products like Revive for car care and restoration is discussed, emphasizing the positive impact on interior and exterior surfaces.

    Becoming a specialist in the car care industry requires clear communication, honesty, and confidence in dealing with customers.

    The significance of a black-and-white approach in sales and customer interactions is emphasized, promoting transparency and trust.

    Role-playing and practice can help build confidence in customer interactions and sales, leading to better outcomes.

    Chapters

    00:00 The Lane Assist Debate: Helpful or Frustrating Car Technology?

    06:14 Strategic Gardening: Finding Fulfillment in the Yard

    08:28 Inside the Octagon: Exploring the World of UFC

    11:49 Unconventional Tesla Modifications: Personalizing Your Ride

    24:13 Detailing Business Growth: Achieving Success in the Industry

    28:44 Supporting Local Distributors: Building Business Relationships

    34:21 The Power of Revive in Car Care

    36:37 Becoming a Specialist in Car Care

    53:36 The Black-and-White Approach in Sales

  • In this episode, Marshall and Nick discuss their Memorial Day experiences, share their favorite high noon drinks, and talk about the challenges of dealing with vendors.

    They also delve into the world of Subaru cars, the future of car companies, and the process of learning to use ceramic coatings.

    The conversation touches on topics such as car brands, car market trends, and the learning curve of ceramic coating.

    The conversation covers various topics related to business management, employee relationships, and personal boundaries. It delves into the challenges of managing a team, setting boundaries, and making tough decisions.

    The discussion also touches on the importance of leadership, employee loyalty, and the balance between being supportive and setting limits.

    Takeaways

    Memorial Day experiences and the impact on business operations

    The popularity of high noon drinks and favorite flavors

    Challenges of dealing with vendors and supply chain issues

    The significance of Subaru cars in the automotive market

    The future of car companies and the impact of collaborations

    The learning curve and process of ceramic coating cars The importance of setting boundaries and knowing when 'enough is enough' in business and employee relationships.

    The value of loyalty and hard work in team members, and the challenges of managing a team effectively.

    The balance between being supportive and setting limits, and the impact of personal boundaries on business decisions.

    Chapters

    00:00 Memorial Day Reflections and Vendor Challenges

    03:21 The Subaru Experience: A Family of Cars

    10:17 The Future of Car Companies and Collaborations

    20:56 Navigating Business Boundaries: Setting Limits and Making Tough Decisions

    38:51 The Value of Loyalty: Managing a Team Effectively

    43:00 Balancing Support and Boundaries: The Impact on Business Decisions

  • In this episode of the Pints and Polishing Podcast, Marshall and Nick do a deep dive into soap. They discuss the different types of soap and their purposes, such as Cleanse for prepping a car for PPF or coating, Foam Wash for general maintenance, and Ceramic Snow for added protection.

    They also talk about the reformulation of Ceramic Snow 2.0 to improve its foam and protective qualities. The hosts emphasize the importance of constantly improving products based on customer feedback and the upcoming changes and updates in their product lineup.

    Takeaways

    Different types of soap serve different purposes in car detailing, such as Cleanse for prepping and Foam Wash for maintenance.

    Ceramic Snow 2.0 has been reformulated to improve its foam and protective qualities.

    Constantly listening to customer feedback and striving for improvement is important for any business.

    The hosts are working on new scents and other updates to their product lineup.

    Chapters

    00:00 Introduction and Purpose of the Deep Dive

    03:01 Different Types of Soap for Different Purposes

    05:41 The Reformulation of Ceramic Snow 2.0

    10:34 The Importance of Customer Feedback and Continuous Improvement

    15:42 Using Ceramic Snow 2.0 for Road Trips

    22:14 The Excitement and Future of Ceramic Snow 2.0

  • In this conversation, Marshall and Nick discuss various topics related to car detailing and the automotive industry. They talk about the challenges of wrapping a Cybertruck and the importance of considering the final appearance of a vehicle before offering free wraps.

    They also discuss the aesthetics of different vehicles, including hot rods, low riders, and classic cars. The conversation touches on the importance of gloss and shine in car detailing and the different products and techniques that can enhance the appearance of a vehicle.

    They also discuss the prevalence of scams in the industry, such as fake mobile detailing services, and the need for consumers to be educated and informed. Finally, they talk about their own areas of expertise and the importance of staying within one's wheelhouse when offering advice or opinions.

    Then the conversation turns to aftermarket wheels and understanding their quality and maintenance requirements. We discuss the prevalence of cheap wheels in the market and the impact of manufacturing processes on their durability. They emphasize the need for regular cleaning and maintenance to prevent damage to the wheels.

    The conversation also touches on the cost of aftermarket wheels and the trade-offs between affordability and quality. The hosts recommend seeking out reputable powder coating facilities for wheel refinishing and highlight the importance of understanding the long-term costs and maintenance requirements of cheap wheels.

    Chapters

    00:00 A New Era of Wheels

    03:20 The Impact of Cheap Wheels

    07:29 Manufacturing and Wheel Durability

    11:33 Cost and Quality of Aftermarket Wheels

    15:40 Powder Coating for Wheel Refinishing

  • In this Pints and Polishing podcast episode, Marshall and Nick discuss various topics related to detailing and answering questions from Facebook groups.

    They cover topics such as starting a detailing business, organizing towels, dealing with competitors, prepping a vehicle for ceramic coating, and more.

    The conversation highlights the importance of starting small, learning from experience, and using the right products and techniques. They also emphasize the need for clear customer communication and the importance of continuous learning and improvement in the detailing industry. In this conversation, Nick and Marshall discuss various car detailing and customer service topics.

    They address concerns about ceramic coatings, handling upset customers, removing scratches from motorcycle windshields, using quick detailers, and restoring plastic steps on vehicles. They emphasize the importance of setting expectations, being professional in difficult situations, and considering replacement options when necessary.

    Takeaways

    Starting small and gaining experience is important in the detailing business

    Clear communication with customers is crucial

    Using the right products and techniques can improve efficiency and results

    Continuous learning and improvement are essential in the detailing industry Ceramic coatings may cause etching on clear coats, but it can be fixed by polishing and reapplying the coating.

    When dealing with upset customers, it's important to remain calm, meet with both parties involved, and walk them through the work that was done.

    Refunding a customer may be necessary to resolve a difficult situation, but it's important to set expectations and be professional throughout the process.

    When trying to remove scratches from motorcycle windshields, it's best to replace the windshield if possible, as attempting to fix it may cause distortion.

    Using quick detailers on a car that has been previously washed and protected with a sealant is not recommended, as it may cause staining.

    When restoring plastic steps on vehicles, consider the cost of replacement parts before attempting to fix them, and if necessary, scuff the plastic and use trim paint for a better result.

    Chapters

    00:00 Introduction and Overview

    02:31 Starting a Detailing Business

    05:27 Charging for Detailing Services

    08:27 Towel Organization and Care

    13:47 Dealing with Competitors

    24:58 Prepping for Ceramic Coating

    29:14 Continuous Learning and Improvement

    31:32 Addressing Concerns About Ceramic Coatings

    41:22 Dealing with Difficult Customers

    44:11 Replacing Parts Instead of Fixing

    52:30 Restoring Plastic Steps on Vehicles

  • In this episode of the Pints of Polishing podcast, Marshall and Nick discuss various topics, including buying and selling experiences, the importance of keeping opinions to oneself, positive interactions in the specialist group, and their love for the hyperClean products.

    They also talk about applying coatings, rinseless washing and drying aids, and the importance of paying attention to different paint systems. The conversation touches on shoulder surgery, the Jeep wave, and the challenges of maintaining convertible fabric tops.

    The conversation discusses the challenges of cleaning neglected fabric tops and the limited options for restoration. It emphasizes the importance of using the right products and techniques for fabric tops and highlights the two possible outcomes: either the top can be cleaned and restored or it needs to be replaced.

    The conversation also touches on the issue of car washes and the limitations of ceramic coatings in protecting against certain types of car washes. It concludes with a discussion on the cost and value of training in the detailing industry.

    Takeaways

    It's important to keep opinions to oneself, especially when they are outlandish or divisive.

    Positive interactions and encouragement within the specialist group are highly valued.

    When applying coatings, it's crucial to pay attention to different paint systems and adjust the application accordingly.

    Using a drying aid like Slick can provide additional protection and enhance the appearance of the paint.

    Fabric tops on convertibles require proper maintenance to prevent damage and ensure longevity. Neglected fabric tops can be challenging to clean and restore, and using the wrong products or techniques can cause further damage.

    Fabric tops typically have two outcomes: they can be cleaned and restored, or they need to be replaced.

    Ceramic coatings may not provide full protection against certain types of car washes, and touchless car washes are generally safer for coated vehicles.

    Training in the detailing industry can be expensive due to the expertise and time required, and the cost of training often reflects the value and return on investment.

    It's important to have realistic expectations about what training can provide and to consider the expertise and experience of the trainer.

    Chapters

    00:00 Introduction and Buying/Selling Experiences

    02:06 Keeping Opinions to Yourself

    07:10 Encouragement and Positivity in the Specialist Group

    09:42 Coating Application: Considerations for Different Paint Systems

    15:04 The Benefits of Using a Drying Aid

    28:44 Challenges and Options for Cleaning Neglected Fabric Tops

    31:38 The Two Possible Outcomes for Fabric Tops: Restoration or Replacement

    36:13 The Limitations of Ceramic Coatings in Car Washes

    53:04 The Cost and Value of Training in the Detailing Industry

  • In this episode of the Pints & Polishing Podcast, Marshall and Nick discuss various topics related to driving and car manufacturers. They start by discussing sitting at stoplights and whether or not they follow the rules. They then discuss the trend of podcasts having numerous ad reads and the annoyance it can cause.

    The conversation shifts to the state of American automakers, particularly Chevy, and their struggles to compete with other brands. They also touch on the limitations of autonomous driving technology and the challenges of implementing it on a large scale.

    The episode concludes with discussing the future of car communication and the difficulties of getting different brands to work together. The conversation covers various topics related to the automotive industry, including the influence of social media on car reviews, the limitations of current car technology, the challenges of autonomous vehicles, and the appeal of luxury brands like Alpina.

    The hosts discuss the potential bias of automotive journalists who receive perks from car manufacturers, such as free trips and accommodations. They also question the advancement of infotainment systems in cars compared to smartphones. The conversation touches on the skepticism surrounding the timeline for fully autonomous vehicles and the difficulties in implementing the necessary infrastructure.

    The hosts express their preference for tried and true features in luxury vehicles and discuss the appeal of Alpina as a unique brand. The episode concludes with a reminder about Mother's Day.

    Takeaways

    Sitting at stoplights can be frustrating, and some people choose to ignore the rules and go through them when there is no traffic.

    Podcasts have an increasing number of ad reads, which can be annoying for listeners.

    American automakers, like Chevy, are struggling to compete with other brands and are facing challenges in terms of their brand identity and product offerings.

    The implementation of autonomous driving technology is limited by infrastructure and legal issues, and widespread adoption may still be a long way off.

    Car communication, where vehicles can talk to each other, is a possibility for the future, but it would require collaboration between different brands and technological advancements. Social media has influenced car reviews and the credibility of automotive journalists who receive perks from car manufacturers.

    Current car technology, including infotainment systems, is not as advanced as smartphones.

    The timeline for fully autonomous vehicles is uncertain, and the necessary infrastructure is lacking.

    Luxury brands like Alpina offer unique features and appeal to those seeking exclusivity.

    Mother's Day is approaching, and it's important not to forget to show appreciation for mothers.

    Chapters

    00:00 The Frustration of Stoplights and Rule-Breaking

    02:38 The Rise of Ad Reads in Podcasts

    08:12 The Struggles of American Automakers

    15:14 The Limitations of Autonomous Driving

    24:53 The Influence of Social Media on Car Reviews

    27:16 The Challenges of Autonomous Vehicles

    31:28 The Appeal of Luxury Brands like Alpina

    49:17 Don't Forget Mother's Day

  • In this episode of the Pints of Polishing podcast, Marshall and Nick discuss various topics related to car care and detailing.

    They start by joking about technical difficulties with their microphones and then move on to talk about buying and selling different things. They also discuss the importance of properly coating windshields and the challenges of dealing with mold in cars.

    They share their thoughts on whether to coat all windows or just the windshield and discuss the issue of windshield washer fluid systems. They also talk about the benefits of using Infinite Shine for tire shine and other applications. The episode ends with a discussion about partial vs full hood PPF installations. In this conversation, Nick and Marshall discuss the importance of not overcomplicating the ceramic coating process and avoiding unnecessary speculation. They address the misconception that ceramic coating can cause damage to paint protection film (PPF) and emphasize the need for clear communication and accurate information when discussing coating options with customers.

    They also touch on the cure time and water behavior of ceramic coatings, as well as their suitability for different surfaces. The conversation concludes with a discussion on the dangers of overthinking and the value of problem-solving in running a successful detailing business.

    Takeaways

    Coating windshields is important for visibility and hydrophobicity, and it is recommended to coat all windows, not just the windshield.

    Dealing with mold in cars can be challenging and may require professional mold remediation services.

    The design of windshield washer fluid systems can vary, and some systems may not effectively distribute the fluid onto the windshield.

    Infinite Shine is a versatile product that can be used for tire shine and other applications, providing a matte finish and nourishment to surfaces.

    Partial hood PPF installations may result in visible lines and dirt staining, while full hood installations can provide better protection and a seamless appearance. Avoid overcomplicating the ceramic coating process and stick to the intended use of the product.

    Clear communication and accurate information are crucial when discussing coating options with customers.

    Ceramic coatings cure quicker than people think, especially in hot temperatures.

    Ceramic coatings can be applied to various surfaces, but their durability may vary.

    Overthinking can lead to unnecessary complications and mistakes in the detailing business.

    Problem-solving is essential for running a successful detailing business.

    Chapters

    00:00 Introduction and Buy/Sell

    02:23 Sell Cell Phone Service in Arkansas

    06:20 Expelling a Three-Year-Old from School

    13:44 The Design of Windshield Washer Fluid Systems

    21:55 Using Infinite Shine for Tire Shine and More

    26:16 Partial vs Full Hood PPF Installations

    31:08 Simplifying the Ceramic Coating Process

    34:09 Clear Communication and Accurate Information

    36:09 Cure Time and Water Behavior of Ceramic Coatings

    46:10 The Dangers of Overthinking

    49:21 The Value of Problem-Solving in the Detailing Business

  • In this conversation, Marshall, Nick, and Brian discuss the concept of charging $100 an hour in the detailing business. They emphasize the importance of understanding what it truly means to charge $100 an hour and the factors affecting the hourly rate.

    They also highlight the need for realistic expectations and the challenges of achieving a high hourly rate. The conversation touches on the importance of refining oneself, processes, and relationships to level up in business.

    They also discuss the need to let go of certain beliefs and practices that may hinder growth. In this conversation, Nick, Brian, and Marshall discuss the importance of understanding the financial aspects of running a detailing business.

    They emphasize the need to focus on making money and not getting caught up in chasing perfection. They stress the importance of knowing your numbers, including how much you make per hour and job.

    They also discuss the benefits of offering 30-day terms to customers and the importance of maintaining a 40-hour workweek to avoid burning out employees. The conversation concludes with the reminder that business is tough, but with the right mindset and understanding of financials, success is possible.

    Takeaways

    Charging $100 an hour in the detailing business requires a realistic understanding of what it truly means and the factors that affect the actual hourly rate.

    Achieving a high hourly rate requires refining oneself, processes, and relationships.

    It is important to let go of beliefs and practices that may hinder growth and success in business.

    Having a growth mindset and being open to learning and adapting is crucial for leveling up in business. Focus on making money and not getting caught up in chasing perfection.

    Know your numbers, including how much you're making per hour and per job.

    Offering 30-day terms to customers can lead to long-term relationships and increased revenue.

    Maintaining a 40-hour workweek is important to avoid burning out employees.

    Business is tough, but with the right mindset and understanding of financials, success is possible.

    Chapters

    00:00 Introduction and Neighbors

    03:13 Understanding the Reality of Charging $100 an Hour in Detailing

    07:52 The Importance of Refining Oneself, Processes, and Relationships

    14:26 Letting Go of Beliefs and Practices that Hinder Growth

    33:33 The Importance of Making Money

    35:19 Chasing Perfection vs. Making Money

    43:38 The Basics of Running a Business

    45:21 The Importance of Consistent Income

    46:47 Understanding the Math of Business

    53:55 The Consequences of Ignoring Financials