Afleveringen
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Host: Sarah Marriott, Anglepoint Director
Speakers: Antonela Agbaje, Software Asset Manager at Sainsbury’s; Dominika Franke, Software Asset Manager at ABB; Kay Twitchell, Deputy Agency Software Manager at NASA
This episode of the ITAM Executive includes content taken from our 2024 Women in ITAM webinar, ‘Measuring & Communicating ITAM’s Impact.‘
In this episode, Sarah Marriott, Antonella Agbaje, Kay Twitchell, and Dominika Franke discuss various aspects of measuring and communicating the impact of ITAM within organizations. This panel of experts share their insights and experiences in the field.The episode also delves into the challenges of communicating the value of ITAM, including the need to align ITAM goals with business objectives, prioritize ITAM initiatives amidst competing priorities, and establish ownership for software assets within the organization. They emphasize the significance of building relationships, fostering communication, and celebrating incremental wins to gain momentum and support for ITAM initiatives. Additionally, they discuss the role of women in ITAM, acknowledging how essential it is to have diverse perspectives and skills.
By listening to this episode you’ll learn about:
Our panelists’ experiences measuring and communicating the impact of ITAMThe importance of ITAM KPIsStrategies for effective communicationThe importance of having women in ITAMAnd more -
Host: Jason Kelly, Anglepoint Director of FinOps
This episode of the ITAM Executive includes content taken from our lightning course, FinOps 101 | Understanding FinOps and Cloud Cost Optimization.
In this episode, Jason Kelly, Director of FinOps at Anglepoint, introduces the concept of the FinOps Cycle, comprising the inform, optimize, and operate phases, which form a continuous iterative process. The inform phase focuses on fostering accountability through data transparency, while the optimize phase involves seizing cost-saving opportunities. The operate phase entails making informed business decisions based on the outcomes of optimization efforts, leveraging automation and advanced tools.
Jason then highlights the challenges associated with implementing FinOps within organizations. These challenges include the complexity of cloud cost management, organizational conflicts between different departments, resistance to change, difficulty in gaining executive buy-in, and the need for seamless workflow integration. Despite these hurdles, there are strategic approaches for successful FinOps deployment. Iterative adoption, quick wins, and the establishment of a Cloud Center of Excellence (CCOE) to facilitate communication and expertise sharing across departments are solutions highlighted in the episode.
By embracing the FinOps Cycle and implementing tailored strategies, organizations can overcome challenges, enhance cost transparency, and achieve greater financial accountability in their cloud operations.
By listening to this episode you’ll get:An in-depth look at each phase of the FinOps cycle (inform, optimize, operate)An explanation of some of the biggest challenges of implementing and/or maintaining FinOps in an organizationSolutions to those challenges, such as utilizing cloud management platforms for cost visibility and accountabilityAnd moreIf you’re interested in learning more about Jason, connect with him on LinkedIn.
Listen in on our latest podcasts by checking out the ITAM Executive.
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Zijn er afleveringen die ontbreken?
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Host: Jason Kelly, Anglepoint Director of FinOps
This episode of the ITAM Executive includes content taken from our lightning course, FinOps 101 | Understanding FinOps and Cloud Cost Optimization.
In this episode, Jason Kelly, Director of FinOps at Anglepoint, delves into the fundamentals and benefits of FinOps, a practice that merges finance and DevOps to manage cloud financials effectively. He explains the importance of FinOps in maximizing business value within the cloud and highlights its role in fostering collaboration and accountability across various organizational departments. Throughout the episode, Jason offers valuable insights into the evolving landscape of FinOps and its future trends, making it an essential listen for anyone seeking to understand the intricacies of cloud financial management.
Whether you’re a finance professional, a DevOps engineer, or a business leader, this episode provides valuable insights into optimizing cloud costs and making informed business decisions. By learning about the phases of FinOps maturity and upcoming trends such as standardization efforts and AI integration, listeners can gain a deeper understanding of how to navigate the complexities of cloud financial management effectively.
By listening to this episode you’ll learn:Why FinOps isn’t only about cost savingsHow practitioners need to balance cost, speed, and quality when it comes to FinOpsAbout future trends in FinOpsHow FinOps and ITAM teams can start working together to acheive shared outcomesAnd more benefits of FinOps -
Host: Chris Hayes, Anglepoint Principal Consultant
This episode of the ITAM Executive includes content taken from our webinar, Unlocking Regulatory Compliance and GRC Success: Aligning Your ITAM System with a Robust Risk Control Framework.
In this episode, Chris Hayes, Principal Consultant at Anglepoint, explains how ITAM teams can add value to their companies and organizations by aligning their management systems with Risk Control Frameworks.
Organizations across the world are subject to many different regulatory and compliance requirements. Aligning the organization to Risk Control Frameworks supports efforts to meet these requirements.
When adhering to a Risk Control Framework, ITAM teams can bring a lot of value to the organization by applying the Deming Cycle (Plan, Do, Check, Act). Taking this approach emphasizes continuous improvement, measurement, and alignment with organizational priorities.
While it’s important that the ITAM team takes action, success certainly will not be achieved alone. Cross-functional coordination and collaboration with other teams across the organization is essential.
By listening to this episode you’ll learn:
The importance and value of adhering to a Risk Control FrameworkHow ITAM can collaborate with other teams: InfoSec, Governance, Sourcing & Procurement, etc.How to apply the Deming Cycle to your ITAM Management SystemContinuous improvement and report best practicesAnd more -
Hosts: Kris Johnson, Anglepoint Chief Product Officer
Speaker: Ron Brill, Chair of ISO ITAM Standards WG21, ITAM Forum Vice-Chair, Anglepoint President & Chairman
In this episode of the ITAM Executive, Anglepoint CPO Kris Johnson is joined by Ron Brill, President and Chairman of Anglepoint and convener of WG21 for ISO/IEC, to discuss the anticipated 2024 update to ISO 19770-1, shedding light on the significant changes and advancements in the standard.
The conversation delves into the key advancements expected in the 2024 release, including the alignment with FinOps methodology, the addition of numerous process areas for enhanced granularity, and the incorporation of sustainability as a separate process area. Ron and Kris also discuss the management system incorporated in ISO 19770-1, emphasizing its reliance on the PDCA cycle for continuous improvement.
Ron touches upon the clarity improvements and feedback-driven streamlining incorporated into the standard. Moreover, he outlines the timeline for the release, with the first ballot anticipated in Q1 2024, paving the way for potential publication by the end of 2024. Overall, the episode provides a comprehensive and accessible exploration of ISO 19770-1's evolution, ensuring listeners are well-informed about the upcoming changes and the standard's continuous commitment to industry relevance and improvement.
By listening to this episode of The ITAM Executive, you will learn about:The proposed changes to the 19770-1 in the 2024 update, including new process areas for enhanced granularityHow organizations can implement and benefit from the Plan, Do, Check, Act management system for continues improvementThe process WG21 uses to make decisions and changes to the standardHow listeners can get involved with 19770-1 and WG21And more -
Hosts: Chris Nielson and Ryan Krueger, Anglepoint Directors of Client Success
This episode of The ITAM Executive was created from Anglepoint’s Software Asset Management (SAM) 101 lighting course.
In this episode, Chris Nielson and Ryan Krueger, both Directors at Anglepoint, cover the foundational elements of software entitlement, software consumption, software license management, and give an overview of each step in the software asset lifecycle.
Sofware entitlement is a crucial part of software asset management. This is understanding what you own – it refers to the rights and permissions associated with using the software. While it may sound simple, measuring software entitlement can be incredibly challenging, especially in complex organization structures. Some of the biggest challenges include knowing the various metrics used to measure entitlement, understanding the different version and editions, and having a firm grasp on appropriate environment use rights.
After entitlement comes license consumption management. This is knowing what software is being used. The goal of license consumption management is to ensure compliance and provide accurate and complete data through discover and inventory processes.
These software license management processes, amongst others, are essential to ensure that your organization gets a maximum return on software investment over the course of the asset’s lifecycle. Ryan and Chris cover each phase of that lifecycle in detail in the episode.
By listening to this episode of The ITAM Executive, you will learn:
What software entitlement is and how to appropriately measure itThe importance of license consumption management and an effective license position (ELP)The phases of the software asset lifecycle, from request to disposalAnd more -
Hosts: Chris Nielson and Ryan Krueger, Anglepoint Directors of Client Success
This episode of the ITAM Executive was created from Anglepoint's Software Asset Management (SAM) 101 lightning course.
In this episode, Chris Nielson and Ryan Krueger, both Directors at Anglepoint, give a concise, yet detailed overview of software asset management (SAM).
Software asset management is more than just managing software licenses; it's a comprehensive practice involving the control, optimization, and utilization of software as an intangible asset. The episode underscores SAM's role in driving organizational efficiency, cost savings, and improved security and governance.
SAM is also not just about license tracking or a one-time effort; it's an ongoing process requiring collaboration across various departments like IT, finance, and procurement. It also involves strategic elements like cost optimization, aligning with business goals, and supporting security practices.
This episode concludes with an emphasis on the integration of people, processes, and technology for a sustainable SAM program and invites further engagement on the subject, showcasing Anglepoint's commitment to fostering advanced SAM practices.
By listening to this episode, you’ll learn about:
What SAM is (and is not)Why SAM is important and where it fits into an organizationPeople, process, & technology - and why all three matterStakeholders and the importance of a RACI chartAnd moreIf you’re interested in learning more about Chris or Ryan, connect with them on LinkedIn.
Listen in on our latest podcasts by checking out the ITAM Executive.
Dig into more insights from ITAM executives by subscribing on Apple Podcasts, Spotify, or wherever you listen to podcasts. -
Host: Kris Johnson, Anglepoint Chief Product Officer
Speaker: Ron Brill, Anglepoint President & Chairman
In this episode of the ITAM Executive, Kris Johnson and Ron Brill discuss environmental sustainability and green IT initiatives – with a specific focus on the role that IT asset management (ITAM) can and should have in those initiatives.
There are many reasons why sustainability and green IT should be a priority for IT asset managers – pressure to adhere to sustainable IT practices come from consumers, regulatory bodies, C-level executives, and more. In this episode, Kris and Ron talk about why ITAM is uniquely positioned to make a huge impact on sustainability initiatives and if ITAM doesn’t take on the task, someone else will.
By listening to this episode, you’ll learn about:The reasons why ITAM is well-suited to tackle green IT & sustainability reporting initiativesWhy & how ITAM professionals should address the environmental impact of IT assets through their lifecycleThe convergence of environmental sustainability, ITAM, and FinOpsThe inclusion of a new process area dedicated to sustainability reporting and optimization in the upcoming edition of ISO 19770-1And moreIf you’re interested in learning more about Ron, or Kris, connect with them on LinkedIn.
We’ve covered this before—read why we think green IT is one of the leading trends in ITAM for the next 5+ years.
Listen in on our latest podcasts by checking out the ITAM Executive. -
Host: Scott Hair, Anglepoint VP Lead Solution Architect
Speaker: Kris Johnson, Anglepoint Chief Product Officer
In this episode of the ITAM Executive, Kris Johnson, Anglepoint CPO, and Scott Hair, Lead Solution Architect, discuss the 2023 Gartner® Critical Capabilties Report for SAM Managed Services report.
One of the main topics of conversation in this episode is about what’s new to this year’s report. Gartner added three critical capabilities for SAM managed services – value realization, continuous delivery platform, and environmental sustainability services.
Kris and Scott dive deep into how end user organizations can use the Critical Capabilities report to evaluate potential Software Asset Management or IT Asset Management Managed Service Providers.
Additionally, organizations who don’t employ a Managed Service Provider can use the report to benchmark their own SAM and ITAM programs.
By listening to this episode, you’ll learn about:
The Critical Capabilities inclusion criteria, evaluation criteria, and main categories of evaluationEach of the new critical capabilities evaluated: continuous delivery platform, value realization, and environmental sustainability servicesHow ITAM managers can leverage Gartner research to make stronger business cases for MSP selectionAnd moreIf you’re interested in learning more about Scott or Kris, connect with them on LinkedIn.
Listen in on our latest podcasts by checking out the ITAM Executive. -
Host: Kris Johnson, Anglepoint Chief Product Officer
Speaker: Ken Staude, ITAM Technology Services
This episode of the ITAM Executive revolves around the challenges and best practices of onboarding publishers in a software asset management tool. Kris and Ken especially emphasize the importance of data quality, configuration, and interpretation in order to manage software licenses effectively.
One of the most common errors that we see is that organizations often understimate and overlook the complexity and effort required to effectively onboard publishers into a SAM tool. And while it is a challenging endeavor, proper publisher onboarding is essential to being able to make accurate, data-driven business decisions.
By listening to this episode, you’ll learn about:The importance of understanding the overall health of your SAM toolWhy and how to properly configure and map software entitlementsWhy all ITAM tools are not created equal, and how to know which might be best for youThe challenges of interpreting licencing terms and conditionsAnd moreIf you’re interested in learning more about Ken or Kris, connect with them on LinkedIn.
Want to learn how to check the health of your SAM tool? Check out this webinar on Evaluating the Health of Your SAM Tech Solution.
Listen in on our latest podcasts by checking out the ITAM Executive.
Dig into more insights from ITAM executives by subscribing on Apple Podcasts, Spotify, or wherever you listen to podcasts. -
Host: Kris Johnson, Anglepoint Chief Product Officer
Speakers: Rob Martin, FinOps Foundation FinOps Principal; Ron Brill, Anglepoint President & Chairman
This episode of the ITAM Executive was recorded live at the ITAM & FinOps: How to Win Big event. Rob Martin, FinOps Principal at the FinOps Foundation joined Anglepoint’s Kris Johnson and Ron Brill for a discussion about what they learned from the conference.
One of the highlights from the event (and subsequently this episode) is just how critical it is that ITAM leads adapt to the changing IT landscape and embrace FinOps as the future. Those who do not, will likely be left behind.
By listening to this episode, you’ll learn about:
Why ITAM is so perfectly suited to work with FinOpsThe importance of building relationships, communication, and collaboration among ITAM, FinOps, DevOps, and security teamsWhy ITAM practitioners should embrace change and acquire cloud-related knowledge and skillsHow FinOps & ITAM teams can better engage with each otherAnd moreIf you’re interested in learning more about Rob, Ron, or Kris connect with them on LinkedIn.
We’ve covered this before, read why we think FinOps is one of the leading trends in ITAM for the next 5+ years.
Listen in on our latest podcasts by checking out the ITAM Executive.
Dig into more insights from ITAM executives by subscribing on Apple Podcasts, Spotify, or wherever you listen to podcasts. -
Host: Steve Hastings, Anglepoint Global Sales Leader
Speaker: Kris Johnson, Anglepoint Chief Product Officer
The 2023 Gartner® Magic QuadrantTM for SAM Managed Services is now available! Access a complimentary copy of the Magic Quadrant report here.
In this episode of the ITAM Executive, Kris Johnson, Anglepoint CPO, and Steve Hastings, Global Head of Sales, discuss this year's Magic Quadrant report.
Kris gives a brief overview of the report and how Gartner measures each Managed Service Provider (MSP). He also touches on the specific requirements each MSP has to meet and the evaluation process.
One of the main topics of conversation is about what's new to this years report - FinOps and Green IT are a couple examples.
Finally, and perhaps most importantly, Kris and Steve discuss how end user organizations could use the Magic Quadrant report to evaluate potential Software Asset Management or IT Asset Management Managed Service Providers.
By listening to this episode, you’ll learn about:
The Magic Quadrant inclusion criteria, evaluation critieria, and main categories of evaluationThe role of Green IT and FinOps in this year's Magic Quadrant and why their inclusion mattersHow ITAM managers can leverage Gartner research to make stronger business cases for MSP selectionAnd moreWe're pleased to offer complimentary access to the 2023 Magic Quadrant for Software Asset Management Services.
If you’re interested in learning more about Steve or Kris connect with them on LinkedIn.
Listen in on our latest podcasts by checking out the ITAM Executive. Dig into more insights from ITAM executives by subscribing on Apple Podcasts, Spotify, or wherever you listen to podcasts. -
Host: Kris Johnson, Anglepoint Chief Product Officer
Speakers: Jeremy Vince, Executive Director of Organizational Excellence & Talent Strategy; Miles Christensen, Senior Analyst
This episode of the ITAM Executive focuses on talent strategy, particularly addressing the talent crunch or shortage of talent in the ITAM (IT Asset Management) industry.
The conversation between Kris, Jeremy, and Miles highlights challenges faced by companies in finding and retaining talent, especially in light of demographic shifts and changes in the workforce.
In fact, in the next five to six years, around 80% of employers are expected to struggle to find suitable candidates for their positions.
So how should ITAM organizations approach this challenge? This episode discusses some of the talent acquistion strategies that have proven effective in the ITAM industry already and how practitioners can implement them.
By listening to this episode, you’ll learn about:
The struggles ITAM teams face in finding skilled talentWhat skills-based hiring is and why it’s perfect for the ITAM industryThe benefits of internal talent development and mobilityHow to align an organization’s needs with those of the its employees and why that mattersAnd moreWe recently met in London with fellow ITAM practitioners to discuss how we can address the skills gap in the industry. Read a recap of that event here – Roundtable Insights: Addressing the ITAM Skills Gap.
If you’re interested in learning more about Jeremy, Miles, or Kris connect with them on LinkedIn.
Listen in on our latest podcasts by checking out the ITAM Executive.Dig into more insights from ITAM executives by subscribing on Apple Podcasts, Spotify, or wherever you listen to podcasts. -
Host: Kris Johnson, Anglepoint Chief Product Officer
Speakers: Riley Jenkins, FOCUS Project Contributor; Jason Kelly, Anglepoint FinOps Practice Lead
For this episode of the ITAM Executive, we’re joined by Riley Jenkins, a contributor to the FinOps Foundation FOCUS project, and Jason Kelly, Director of Anglepoint’s FinOps practice. FinOps Open Cost and Usage Specification (FOCUS) is a technical project working to establish an open specification for cloud billing data – something that is desperately needed in the industry. But as you’ll hear from Riley and Jason, standardizing cloud cost and usage measures across the multiple Cloud Service Providers, SaaS products, and other billing sources is no easy task.
Though it won’t be easy, the impacts of the FOCUS project will have wide-reaching benefits, it’s essential that ITAM and FinOps teams understand the new specification and stay up-to-date as it progresses.
By listening to this episode, you’ll learn:
What is FOCUSWhy FOCUS matters to IT asset managementThe challenges of benefits of using standardized cloud cost and usage measuresHow to learn more and get involved with FOCUSAnd moreFinOps is one of our top trends in ITAM this year. To learn more, or explore the other top trends, check out our article – The ITAM Evolution: ITAM Trends for the Next 5 Years.
If you’re interested in learning more about Riley, Jason, or Kris connect with them on LinkedIn.
Listen in on our latest podcasts by checking out the ITAM Executive.
Dig into more insights from ITAM executives by subscribing on Apple Podcasts, Spotify, or wherever you listen to podcasts. -
Speaker: Ron Brill, Anglepoint President & Chairman
Sustainability is a huge trend in IT right now, and it's not going to go away. In this episode, Ron Brill, Anglepoint President & Chairman, gives a brief overview of the role that ITAM can and should eventually have in sustainability.
Historically, hardware has been the most discussed area of sustainability within ITAM. And certainly, there is so much that can be done, from a hardware perspective, to decrease our carbon footprint. But Ron shares why we're missing a huge piece of the ITAM and sustainability puzzle when we only focus on hardware - software, he posits, drives 75% of power consumption. So, as organizations around the world look to become more sustainable, their ITAM teams should be playing a major role in that effort.
This episode covers:Drivers of sustainability - regulators, management, employees, customers, etc.3 scopes of sustainabilityHardware vs. SoftwareAnd moreIf you’re interested in learning more about Ron, connect with him on LinkedIn.
Listen in on our latest podcasts by checking out the ITAM Executive.
Dig into more insights from ITAM executives by subscribing on Apple Podcasts, Spotify, or wherever you listen to podcasts. -
Speaker: Ron Brill, President & Chairman Technology Business Management, or TBM, is a methodology designed to implement IT financial management (ITFM). The main goal of TBM is to run IT like a business, allowing important conversations to happen between IT, finance, and other business units.
In this episode, Ron Brill, President & Chairman of Anglepoint, gives an overview of TBM and ITAM, and how the two can work together. When done correctly, IT can change from being seen as a cost center to being a business value driver. This episode covers:
The TBM taxonomyExamples of TBM and ITAM togetherThe four value conversations of TBMAnd moreIf you’re interested in learning more about Ron, connect with him on LinkedIn.
Listen in on our latest podcasts by checking out the ITAM Executive.
Dig into more insights from ITAM executives by subscribing on Apple Podcasts, Spotify, or wherever you listen to podcasts. -
Speaker: Ron Brill, President & Chairman
Lately, there has been a lot of talk about IT asset management's role in cloud financial management, or FinOps, and for good reason. The two disciplines are closely related and when practiced together, provide extraordinary benefits to organizations.
In this episode, taken from a recent Anglepoint webinar, Ron Brill gives a view of each of the stages of the FinOps lifecycle (inform, optimize, and operate) and the similarities and differences they have with the ISO 19770-1 ITAM standards. Additionally, Ron explains why FinOps and ITAM should be considered together - namely their shared objectives, principles, and domains. This episode covers:
The FinOps inform phase and the ITAM trustworthy data tierThe FinOps optimized phase and the ITAM optimization tierThe FinOps operate phase and the ITAM lifecyle integration tierThe benefits of FinOps & ITAM togetherAnd moreIf you’re interested in learning more about Ron, connect with him on LinkedIn.
Listen in on our latest podcasts by checking out the ITAM Executive.
Dig into more insights from ITAM executives by subscribing on Apple Podcasts, Spotify, or wherever you listen to podcasts. -
Host: Tylair Hudson, Anglepoint Recruiter
Speaker: Renee Storc, Senior IT Asset Manager
We created this episode with the goal of helping people join or build ITAM teams. Renee Storc, a Senior ITAM Manager who has built ITAM teams in different organizations, helps us answer the following questions: What skills are needed? How to stand out during the interview process? What is it like to work in ITAM?
If you are looking to start or advance your career in ITAM, or if you want to build your team, this episode is a great place to start. On top of that, we highly encourage you to connect with both Renee and Tylair as they can help you reach your career objectives.We discuss:
The many paths within a career in ITAMCharacteristics of good ITAM practioners and teammatesLessons learned over 15+ years in ITAMAnd moreIf you’re interested in learning more about Renee, connect with her on LinkedIn. -
Host: Zarra Leonte, Anglepoint Senior Director
Speakers: Amanda Jacob, Brunswick VP Office of the CIO; Lesley Spencer-Ford, Capita Head of IT Asset Management; Kimberly Ryan, Vanguard IT Director Service Management
In this episode, we discuss the challenges that ITAM programs often face when it comes to being heard and taken seriously. And in honor of International Women’s Day, how many women in tech face those same challenges.
Our guest speakers share their expertise and insight gained from many years in the world of IT and ITAM. They chat about how to recognize and overcome some of the challenges, as well as, answer questions about career planning, relationship building, and more.A few of the points covered include:How ITAM is important for the entire business and how to educate others to recognize that importanceThe challenges women face in technology and how to overcome themThe benefits of building a diverse teamWhy ITAM is more than compliance and what that means for IT as a wholeThe importance of mentorsHow to build a career in ITAM and working into management rolesAnd much more.If you’re interested in learning more about Amanda, Lesley, or Kim, connect with them on LinkedIn. -
Hosts: Kris Johnson, Anglepoint Chief Product Officer; Chris Hayes, Anglepoint Senior Lead Consultant
Speakers: James Broomhead, DXC Technology ServiceNow Global Practise Manager; Tomi Rekonen, DXC Technology Head of Architecture
In this episode, we discuss the crucial role of the CMDB for your SAM program, especially as it relates to implementing ServiceNow SAM Pro. Our guests from DXC Technology help listeners understand better what questions that they should be asking and how to prepare for that implementation.
A few of the points covered include:
The importance of good data governance. How consistent data gives the business confidence and enables better decision making.How SAM managers should be working collaboratively with CMDB owners and how they can help each other accomplish their objectives.How organizations can implement and configure SAM Pro in a way that maximizes value.CMDB best practices and lessons learned from lived experiences.And much more.Dig into more insights from ITAM executives by subscribing on Apple Podcasts, Spotify, or wherever you listen to podcasts.
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