Afleveringen
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In this episode of Change Leader Insights, Jessica Crow speaks with Julie Lee, a keynote speaker, coach, podcast host, and two-time author, about connected leadership and how to show up as a leader who sees, appreciates, and trusts their people.
Julie Lee’s personal experiences with human connection saved her life and changed her career trajectory. As a keynote speaker, Julie shows leaders exactly how to saturate their work culture with human connection to improve the mental health of their people so they can perform at peak potential. She's also the host of the I See You podcast, Head Speaking Coach for The Relevant Speaker, and the author of I See You: How Compassion and Connection Save Lives (as well as a children’s book).
During the conversation, Jessica and Julie discussed why it's essential for leaders to build trust with their team members to support smoother transitions during change. Julie explained that when people feel seen and appreciated by their leaders, their relationships can withstand the bumpy parts of transitions. Says Julie, “We can’t force anyone to be happy. Happiness isn’t your business. It’s not your job to make your people happy; connection is. Showing gratitude is one of the best ways to do this.”
Highlights from the conversation include:
☑️ The value of being a connected, influential leader who shows up compassionately and how that can influence and advance organizations
☑️ How to become a more connected leader through three pillars: I see you. I appreciate you. I trust you.
☑️ Why leaders can and should ask for help (and how it encourages team members to do the same)
If you want to learn more about connected leadership and gratitude, be sure to tune in and hear what Julie has to say!
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Special episode alert! In this episode of Change Leader Insights, host Jessica Crow, who is also the founder of Apogy, a change management training, coaching, and consulting firm, discusses conscious change leadership and how professionals who prioritize development across three key pillars (self-leadership, leadership of others, area leadership) can increase their impact and influence at work.
Jessica started Apogy in 2019 under the premise that employee well-being was a key driver of organizational change success. To help leaders get better at strategy execution and improve the employee experience with change, she created Apogy's Change Leader Certification program, which combined change management training with coaching and mindfulness practices to result in a more holistic approach to professional development.
According to Jessica, "the magic happens during the coaching calls", when clients would discover new ways to approach recurring challenges and find fresh motivation to try again.
As Apogy’s consulting practice grew, however, Jessica stopped individual coaching. To commemorate the firm’s fifth year in business, though, Jessica is pleased to bring back her coaching practice, starting with an offer for five free calls for one lucky client!
Conscious change leadership coaching is a transformative experience that enables clients to unlock their leadership potential and thrive. With Jessica as your coach, you will:
☑️ Quickly identify where you are out of alignment, and how to develop new behaviors that support your overall health and well-being
☑️ Learn the four essential power skills for effective change leadership, and how to embrace experimentation as a tool for personal growth and development
☑️ Use mindfulness practices to develop greater self-awareness, so you can consciously overcome what may be subconsciously holding you back from reaching new heights, personally and professionally
If you would like to learn more about conscious change leadership, be sure to tune into this episode! If you would like to apply for the five free coaching sessions, please go to Apogy's website to learn more at www.apogy.biz.
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Zijn er afleveringen die ontbreken?
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In this episode of Change Leader Insights, Jessica Crow speaks with Paula Anastasiade, an Organizational Change Manager, Consultant, and Trainer based in Bucharest, about her research on change management in higher education and where there are gaps in the system.
Paula has 8+ years of organizational change management experience. Her mission is to help organizations adopt new ways of working and interacting with one another. She has led change management efforts for multinational companies running change and transformation initiatives, such as AI and ERP deployments, tool and process improvements, organizational business model redesigns, and organizational restructuring across IT, environmental technology, FMCG, finance, marketing, and sales teams.
During the conversation, Jessica and Paula discussed the three essential skills Paula believes are most important for MBA students looking to become organizational leaders. Says Paula, “Change management is one of them. In my opinion, [change management should be] a mandatory topic worth exploring as a standalone course. [The others] are critical thinking and decision-making.”
Highlights from the conversation include:
☑️ Staggering statistics around how few colleges offer change management as a core program and the lack of change management focus within MBA programs
☑️ Why digital transformation should be part of a holistic business leadership curriculum alongside change management education
☑️ The distinction between change leaders (the sponsors or people managers) and change managers (the practitioners)
If you want to learn more about change management and higher education, be sure to tune in and hear what Paula has to say!
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In this episode of Change Leader Insights, Jessica Crow speaks with Shoshanna French, the founder of Simple Spirit, about leadership, change, and listening to your intuition.
Shoshanna French is the founder of Simple Spirit™, a keynote speaker and executive coach to million—and billion-dollar business founders, CEOs, and business professionals. She generates unpredictable and profound results for leaders ready to align purpose and action. Shoshanna combines two decades in the professional development field with executive coaching to support visionary leaders.
During the conversation, Jessica and Shoshanna discussed the significance of active listening in change leadership and how important it is for people to feel heard. Balancing intuition with active listening takes time to develop, and I asked Shoshanna how active listening plays into following intuition. Says Shoshanna, “My general philosophy about listening to yourself is that within ourselves is wisdom. Wisdom is a combination of experience, what you’ve learned, and your intuition. We have access to all of it at any moment.”
Highlights from the conversation include:
☑️ Remembering how to use your intuition as a change leader by using curiosity and asking yourself questions to make better decisions
☑️ Managing resistance in yourself and others when teaching intuitive decision-making by building new neural pathways
☑️ How to lean into your intuition in moments of conflict (and why conflict – especially amidst change - isn’t a bad thing)
If you want to learn more about listening to and leveraging your intuition as a change leader, be sure to tune in and hear what Shoshanna has to say!
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In this episode of Change Leader Insights, Jessica Crow speaks with Kerry Siggins, the CEO of StoneAge and its subsidiary, Breadware, about the ownership mindset and taking responsibility for your life and career.
Kerry Siggins is the CEO of StoneAge, an employee-owned company and manufacturer of tools and equipment for the industrial cleaning industry, as well as its subsidiary, Breadware, an Internet of Things product development company. She’s a sought-after speaker, the author of the “Ownership Mindset, a Handbook for Transforming Your Life and Leadership,” a blogger and contributor to several publications, and the host of Reflect Forward, a popular leadership podcast.
During the conversation, Jessica and Kerry discussed what it takes to cultivate the ownership mindset and how this way of thinking can help people enhance how they lead, collaborate, and innovate, and execute strategic change.
Says Kerry, “As a leader, it all starts with trust. That is where the ownership mindset starts. You are not going to create that type of thinking within your organization if you do not trust your team to make decisions and implement their ideas.”
Highlights from the conversation include:
☑️ How to use the ownership mindset at work (with examples from Kerry and what she has seen at StoneAge)
☑️ The importance of collaboratively defining a vision and strategy for the company (or change) versus it being a siloed, individual team-driven effort
☑️ Why self-care is a critical component of the ownership mindset and imperative for effective change leadership
If you want to learn more about the ownership mindset as it relates to building an adaptable, thriving, change-ready business, be sure to tune in and hear what Kerry has to say!
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In this episode of Apogy’s Change Leader Insights podcast, host Jessica Crow speaks with Richard Pharro, founder and CEO of APMG International, about how he started his career as a civil engineer and served on the board of the Association of Project Management before starting APMG International, how he’s used transparent communication to lead through change and Richard’s passion for professional certifications and development.
Richard is the founder and CEO of APMG, one of the few privately owned international accreditation and certification bodies. Started in 1993, APMG has expanded its portfolio to nearly 100 schemes across the management spectrum on behalf of many National and International organizations and has representation in 14 countries.
During the conversation, Jessica asked Richard to share advice for change or project professionals who aren’t new to the field but want to develop in their profession. Richard explains that, ultimately, it’s all about the people. Says Richard, “Someone [once] said, ‘You manage the process but lead people.’ If you can’t take the people with you, whether it’s a change program or a project, it’s not going to happen.”
Highlights from the conversation include:
☑️ Hearing how Richard and APMG International navigated the changes that resulted from the pandemic
☑️ Strategies for motivating people when they’re experiencing disruptions and fear, including sharing the pain and providing transparent communication throughout the process
☑️ The value of continuous learning and accredited training services in understanding and developing new skills
If you want to learn more about being a vulnerable and transparent leader at the C-Suite level (or any high-level leadership role) and the power of training and professional development, be sure to tune in and hear what Richard has to say!
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In this episode of Change Leader Insights, Jessica Crow speaks with Dr. Jen Frahm, the co-founder of The Agile Change Leadership Institute, speaker, and three-time author, about her career journey and passion for change, the value (and importance) of change leadership, and how to lean into courage to move beyond feeling stuck.
Jen has over 30 years of experience in change management and builds change capability in organizations through The Agile Change Leadership Institute. She is a global expert on organizational change, communication, and transformation, a tamer of ambiguity, a speaker of truths, and a solver of problems. She’s the author of Change. Leader: The changes you need to make first (2021) and Conversations of Change: A guide to workplace change (2017), and co-author of The Agile Change Playbook (2020).
During the conversation, Jessica and Jen discussed the critical significance of change leadership in leading successful change. Change managers alone can’t implement and sustain effective change, and Jen emphasized the role leaders play and the changes they need to make to become fit to lead change. Says Jen, “You can have the best change manager in the world. You can have the best change plan, and communications [can be] absolutely brilliant. And [the change] will only succeed or fail based on the quality and caliber of the leader who is in front of you.”
Highlights from the conversation include:
☑️ Understanding change leadership and the pivotal role it plays in leading successful change
☑️ How courage (to try new things and be uncomfortable) and self-compassion can propel leaders forward
☑️ Ways to feed your curiosity as a change leader to grow your knowledge and abilities
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In this episode of Change Leader Insights, Jessica Crow speaks with Mark Green, CEO and Founder of Change Rebellion, about his career path, having fun at work (and why we should), and the role of perspective in life and change.
Mark, who has over 22 years of experience, launched Change Rebellion last year, where honesty meets empathy and Change Management returns to its practical roots to support workplace transformations. Through his work at Change Rebellion, Mark is on a mission to challenge the complexity of consulting and change management and prioritizes well-being and empathy to sell human-centric change.
During the conversation, Jessica and Mark discussed strategies for individuals within organizations leading or supporting change to bring more fun (and themselves!) into their work. Encourages Mark, “If you're in a change management role, [and] you don’t think you’d be listened to, you don’t think it’s going well, or you’ve got some frustrations, just try incrementally bringing a little bit of you into the workplace, whatever that looks like.”
Highlights from the conversation include:
☑️ How to help organizations and teams navigate a change while making it fun
☑️ Strategies for engaging with and getting to know people on a deeper level to help drive change
☑️ Ways individuals within organizations leading change can bring more fun, creativity, and a willingness to try new things into their work
If you’ve ever wondered how you might be able to lead change and have fun while doing it, be sure to tune in and hear what Mark has to say!If you’ve ever wondered how you might be able to lead change and have fun while doing it, be sure to tune in and hear what Mark has to say!
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In this episode of Change Leader Insights, Jessica Crow speaks with Wendy Hirsch, a change management coach and advisor, about evidence-based change management, fairness (or lack thereof) in change, and effectively coaching or consulting clients struggling to get their organization on board with change.
Wendy has over two decades of experience in change leadership across the non-profit, for-profit, and government sectors in the U.S. and abroad. Her work is informed by over twenty years in strategy and operations roles reporting directly to C-suite executives and supported by certifications in change management, project management, coaching, and meditation instruction. In addition to helping organizations and individuals master the art and science of change, Wendy published a book, The Implementer's Starter Kit, which introduces a simple framework for each stage of the implementation process, drawing on 20 years of hands-on experience.
During the conversation, Jessica and Wendy discussed the term “evidence-based” regarding change management. Says Wendy, “When I say evidence-based approach, we often think about just journal articles, but it is about thinking more broadly of, other than my gut feeling or my opinion, what are the other things I can bring to bear on maybe what's the best way of making this work.”
Highlights from the conversation include:
☑️ How Wendy supports change leadership without ever having held the title of “Change Manager”
☑️ Ways to think about applying frameworks in change management
☑️ Strategies for coaching or consulting a client struggling to rally their organization behind a change
If you’ve ever considered a career in consulting with organizations leveraging your own framework or want fresh ideas on how to approach leading change through evidence, be sure to tune in and hear what Wendy has to say!
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In this episode of Change Leader Insights, Jessica Crow speaks with Ket Patel, the Founder of Change Agitators and Change Management Institute Accredited Master Change Practitioner, about why change management is a career path worth pursuing and how to develop confidence as a change practitioner.
Ket, who has over 20 years’ experience working with small to medium size organizations as they look to scale, grow, and modernize their businesses, is also a passionate volunteer within the field of change management. In addition to leading the UK Change Management Institute for several years, Ket has set up a not-for-profit, Change Reactions, to support new entrants into the field of organizational change.
During the conversation, Jessica and Ket discuss how many change practitioners “end up in change management” versus pursuing it as a career path, what he’s doing to help change this storyline, and why this will benefit organizations in the long run. Says Ket, “everyone I speak to says it took 10 years to find this role; why is that, and what have we lost out on as a result of all the people that never found this role that would be really good at it?”
Highlights from the conversation include:
Why low rates of adoption persist, despite decades of change management researchThe link between mindfulness, resilience, self-reflection and change managementHow purpose and goals can positively transform people’s perception of changeIf you’ve ever considered a career in change management and/or want fresh ideas on how to approach leading change, be sure to tune in and hear what Ket has to say!
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In this episode of Change Leader Insights, Jessica Crow speaks with Aileda Lindal, Business Alchemist and Conscious Leadership Consultant, about conscious leadership and how we can leverage mindfulness, self-awareness, and emotional intelligence to embrace change, encourage creativity, and foster a culture of transparency, innovation, and resilience.
As a seasoned entrepreneur with over a decade of experience, Aileda is a transformative Business Alchemist and Conscious Leadership Adviser, blending cutting-edge business strategies with deep intuitive insights to guide leaders and organizations through transformative growth. Specializing in the convergence of technology and humanity, she empowers clients to navigate the complexities of the digital era with a human-centric approach.
During the conversation, Jessica and Aileda discuss how change leaders can unlock their full potential by developing a new internal operating model rooted in conscious awareness. Says Aileda, “Conscious awareness is when we are in that place and state of being to make new choices and new decisions. We have to be in that place in order to evolve (change) anything.”
Highlights from the conversation include:
The impact of words, and how to use neuroplasticity to improve your inner narrativeHow to protect your energy and ability to stay calm during chaosThe gift of intuition and how to use your gut instinct to be a better leaderIf you’d like to develop greater self-awareness and become a more conscious, inspiring leader, be sure to tune in and listen to the tips and strategies Aileda shares!
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In this episode of Change Leader Insights, Jessica Crow speaks with Doug Miller, MCC, Senior Director and Master Coach in the School of Leadership at DaVita, a leading Fortune 500® provider of kidney care that delivers dialysis services to patients in 2700 outpatient dialysis centers in the U.S. and abroad.
Gratefully immersed in what he calls his dream job, Doug facilitates leadership development programs and coaches executives, creating places for self-reflection and growth. He is a lifelong learner, with degrees and certifications in business, psychology, and executive coaching; he continues his own personal and professional growth journey through various workshops and gathering weekly in a men’s circle. Doug also holds the distinguished designation of Master Certified Coach through the International Coach Federation.
During this conversation, Jessica and Doug discuss how to unlock potential and become more trustworthy, conscious leaders of people and change. Says Doug, “If you want people to follow you, they need to believe and trust you.”
To build trust and buy-in, Doug explains the importance of doing self-reflective work to better understand who you are, what you believe in, and how your emotional reactions and blind spots may be getting in the way of your ability to lead and influence change.
Highlights from the conversation include:
☑️ How effective communication can help build more trusting relationships
☑️ Tools you can use to identify your blind spots and make more conscious choices
☑️ How to leverage contrast and storytelling to engage and mobilize others
Whether you’re on a journey of self-discovery or looking to enhance your level of leadership, this episode is packed with insights and strategies to guide you.
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In this episode of Change Leader Insights, Jessica Crow speaks with Kristoffer Carter, CEO and founder of Epic Leadership, a training organization for conscious leadership, which has created a daily meditation practice for thousands.
In addition to serving as CEO, Kristoffer is the author of "Permission to Glow— A Spiritual Guide to Epic Leadership", which guides his team’s coaching of Fortune 100 executive leaders at Amazon, AT&T, eXp Realty, Edward Jones, and many more. He is also a professional songwriter, TEDx speaker, and international retreat leader. Kristoffer lives in Akron, OH with his wife of 24 years and their three children.
Tune in as Jessica and Kristoffer deep dive insights from his book, which explores how people relate to change, what we can do to improve our response to it, and how we can help others do the same by granting ourselves one of the 4 Permissions™, which include Permission to Chill, Permission to Feel all the Feels, Permission to Glow in the Dark, and Permission to Glow in the Light.
Highlights from the conversation include:
• The impact of stress on leaders and teams, and solutions to lower stress levels
• The pitfalls of micromanagement and how to make more conscious leadership choices, and
• The seven most powerful words in leadership and businessIf you would like to better understand your response to change in the workplace and how to improve your leadership style and approach, listen in, and be prepared to take notes – this episode is full of insights and ah-ha moments!
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In this episode of Change Leader Insights, Jessica Crow speaks with John Saunders, the bestselling author of “The Optimizer: Building and Leading a Team of Serial Innovators”.
Previously, John spent over 20 years as a Wall Street SVP, sales team leader, and award-winning sales executive. Today, he is an executive coach, author, and podcast host, and is a regular guest on podcasts. He has spoken at international conferences and Universities including Georgetown (GU) & Columbia. He is a regular contributor to the GU Executive MBA mentorship program, is an active angel investor, and was a member of the GU MBA Alumni Advisory Council.
Tune in as Jessica and John discuss the power of storytelling and how stories build trust, develop buy-in, and accelerate organizational change.
Capturing the hearts and minds of busy stakeholders is paramount during change and transformation. To cut through the noise, John explains that leaders need to follow a formula to create a cohesive story, but first they need to be clear on why they do what they do – their mission and vision.
To help clients find clarity, John will often ask, “Who would win from participating in this story, or using your product or service?” Once you get clarity on those things, says John, leaders can start to identify the stories that help people buy-in.
Highlights from the conversation include:
The importance of getting out of your comfort zone and learning new skills;How storytelling can help impacted stakeholders overcome fear, loss, shame, and uncertainty that is common during organizational change; and,The value of following a formula to create a structured story that resonates.If you would like to leverage storytelling to build trust, deepen relationships, and increase your level of influence in the workplace – do not miss this powerful episode!
☑️ To find John online, go to: https://www.johncsaunders.com/
☑️ To follow John on LinkedIn: https://www.linkedin.com/in/jcs-optimizer/
☑️To download the STICK formula worksheet: https://www.johncsaunders.com/storytelling -
In this episode of Change Leader Insights, Jessica Crow speaks with Jodi Brandstetter, the bestselling author of “Hire by Design” and “HR by Design”, HR and design thinking speaker, and brand positioning coach about the value of design thinking when preparing and planning for change.
About Jodi: Jodi Brandstetter is a seasoned brand positioning expert specializing in human design and design thinking, dedicated to empowering business consultants who want to define their business based on their uniqueness. With two decades of business experience and certifications in design thinking and human design, Jodi stands out by offering tailored strategies that help consultants authentically connect with their ideal customers.
Tune in as Jessica and Jodi discuss what design thinking is, why it’s helpful, and how change leaders can leverage the principles to develop human-centric change strategies and plans that empower people to power organizational change.
Highlights from the conversation include:
Why failure can be positive, and how failing forward is the key to sustainable growthHow design thinking can help change leaders create positive experiences for impacted stakeholders and teamsWhy empathy matters and how change leaders can leverage this human skill to deepen their understanding of stakeholder needs, opportunities, and concernsIf you are curious about design thinking and want practical, actionable tips you can immediately implement with your team and organization, tune in and listen to what Jodi has to say!
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In this episode of Change Leader Insights, Jessica Crow speaks with Douglas Scherer, keynote speaker, facilitator, and bestselling author of “F.O.R.G.E.D.: Six Practices of Great Leaders in Volatile Times”, about the impact of practicing mindfulness and compassion in change management, leadership, and for human thriving.
Douglas is dedicated to liberating individuals and organizations into thriving life and work. As a keynote speaker, facilitator, and author he believes in fostering a culture of trust, transparency, and collaboration. He integrates his background of mindfulness, reflective learning, and leadership into a holistic approach that addresses the needs of the whole person and organization. Dr. Scherer is also a professor at Columbia University, where he teaches masters degree courses on strategic thinking, leadership, and fostering innovation.
Tune in as Jessica and Douglas discuss several of the key principles outlined in his book, which illuminates Douglas’ passion for empowering individuals through conscious leadership.
Highlights from the conversation include:
How compassion creates unity, builds community, and fosters positive change
Embracing mindfulness practices to improve stakeholder engagement and readiness
What intuition is, and how to leverage it during high pressure situations
If you are ready to go on a journey of self-discovery, empowerment, and transformation to unlock your team's full potential, do not miss this episode! -
In the first episode of 2024, Apogy founder and Change Leader Insights podcast host Jessica Crow speaks with – wait for it - Jessica Crow! No, we haven’t entered the multiverse. This Jessica is the founder and CEO of CNTRD Wellness, a meditation and mindfulness training company for seekers and teachers across the globe.
Jessica is a mind-body expert with 20 plus years of experience helping individuals and organizations around the world nurture their wellbeing using meditation, stress-reduction, and mindfulness practices. Her company, CNTRD Wellness, believes that virtual wellbeing is essential to creating better health, inside and out. Jessica is also the author of ‘The Power of Guided Meditation’ (Fair Winds Press 2021) and the creator of the CNTRD Online Meditation Teacher Training.
Being an effective change leader starts with a strong foundation of self-leadership. Tune in and listen as Jessica and Jessica discuss the benefits of meditation and mindfulness on a personal and professional level. Highlights from the conversation include:
The power of meditation in facilitating lasting behavior changeHow continual learning can lead to self-discovery and career growthTips on how to develop self-awareness, reduce reactivity, and lead with influenceIf you are ready for change and want to take your life and career to the next level, then you do not want to miss this episode!
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In this episode, Apogy founder Jessica Crow speaks with Robert Snyder, founder, and president of Innovation Elegance. Robert’s thirty-year career spans roles such as developer, project management, change management, sales enablement, and the performing arts. He also is the author of two soon-to-be-published books, “Innovation Elegance: Transcending Agile with Ruthlessness and Grace (2023) and “Innovation Portfolio: Five Verbs to Shape Your Team’s Legacy” (2024).
Robert and Jessica spend time discussing his upcoming book and Elegance methodology for innovation success, what’s “wrong” with Agile and Hybrid methodologies, and the “five verbs” project leaders can follow to improve outcomes and create an environment where people and innovation thrive. Robert also shares how his experience in the performing arts helped inform the recommendations and insights included in the book, from learning how to deal with rejection, the importance of preparation, and the value of deep listening.
If you’re ready for a novel approach to project, change, and innovation excellence, do not miss this episode!
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In this episode, Apogy founder and Change Leader Insights host Jessica Crow speaks with Tiffany Bray, Vice President of Health Systems at Path, a teletherapy company that was recently named one of 2023’s top startups on LinkedIn.
Tiffany is a results and mission-driven executive with over 20 years of experience in multiple healthcare sectors. Her work with payers, providers, and medical device manufacturers has led to innovative value-based care programs with win-win outcomes. Tiffany is known for her ability to translate complex business strategies to actionable deliverables, including strategy development, project leadership, process improvement, change management, and clinical care delivery innovation.
In this conversation, Jessica and Tiffany discuss the challenges and opportunities of enacting change in the healthcare space, and specifically mental health. Tiffany explains why mental health awareness and services are more important now than ever before, especially for children and teens, and how technology is making mental healthcare more accessible, affordable, and available to consumers.
As with any transformative change initiative, Tiffany shares the importance of understanding who your key stakeholders are, how they would react to the change, and why thoughtful planning is the key to avoiding pitfalls and overcoming barriers.
Be sure to tune into this month’s episode to learn what it’s like to be a change leader at an innovative healthcare company – you will be glad you did! -
Insights host Jessica Crow speaks with Kimberly Eubanks, a certified change management professional and organizational effectiveness leader at VF Corporation.
As a leadership coach, thought partner, and experienced executive, Kimberly brings the full breadth of her more than 20 years of professional experience into every interaction. Keen on effectiveness and engaging people where they are, she leverages process and connection synchronously to result in a leadership style that resonates with leaders and contributors at every level.
During this thought-provoking and highly informative conversation, Kimberly shares what it’s like to lead change and transformation for a global organization. She explains the importance of being an agile leader; how to meet employees “where they are at” to inspire action; and gives several examples on how change leaders can create adaptive, measurable, and change-ready environments that fulfill both the business and employee needs.
If you’ve ever wondered how leaders at the most innovative and forward-thinking companies maintain organizational agility and achieve sustainable results, do not miss this episode!
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