Afleveringen

  • This Podcast Is Episode 615, And It's About Valuation Beyond Numbers: Enhancing Your Construction Business Worth When valuing a business, most people think straightforwardly about profits. While financial success is undoubtedly critical, it's far from the only factor determining a business's actual worth. Understanding valuation complexities can offer small business owners and entrepreneurs a clear roadmap for sustainable growth and long-term success. While financial metrics are undoubtedly important, they do not provide a complete picture of a construction company's worth. For contractors and builders, understanding the nuances of business valuation can pave the way for sustainable growth, effective investments, and successful transitions, whether selling the business or attracting stakeholders. Here is a fresh perspective on what makes a business truly valuable. We'll discuss traditional valuation metrics, the non-financial factors influencing worth, and practical strategies to enhance value.

    The Importance of Business Valuation

    Business valuation isn't just for companies preparing for sale or investment. It's a powerful tool that helps you understand your business's health and identify areas for improvement. A valuation gives you insight into whether your construction business is structured for long-term sustainability or is at risk of operational inefficiencies, market challenges, or other pitfalls.

    Think of it this way: knowing your business's valuation is like running a health check. It gives you a snapshot of financial health, considers external factors, and ensures your company is ready to tackle challenges or opportunities that come your way. If valuation isn't already part of your business planning, it's time to make it one.

    Traditional Valuation Metrics

    Traditionally, business valuation has relied heavily on financial metrics. Two commonly known approaches include:

    Earnings multipliers

    This method involves multiplying a business's annual revenue or profits by a standard industry-specific figure.

    Discounted Cash Flow (DCF) Analysis

    DCF looks at a business's projected future cash flows and discounts them to present value, providing an estimate that accounts for risk and time. While highly detailed, this method depends heavily on accurate forecasts.

    These approaches are undoubtedly helpful but don't tell the whole story. A construction business can be profitable yet fail to secure a high valuation due to overlooked non-financial factors.

    Beyond Profits: The non-financial factors that matter

    While profits are essential, they're only the beginning of the valuation equation. Non-financial factors can significantly influence how much your business is worth:

    1. Market Demand and Competitive Landscape

    It's not just about how much profit you generate today—it's about your position in the market. Is the demand for your product or service growing, or is the market becoming saturated? Are competitors innovating faster than you? A future-proof business consistently assesses market trends and adapts to stay relevant.

    Pro Tip: Conduct regular SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis to understand your edge in the market.

    2. Operational Risks

    Operational risks can make the most profitable contracting business unattractive to potential buyers or investors. For example:

    Does the business rely heavily on an individual owner, a single key employee, or one major customer? Are there documented systems and processes, or does the business suffer from inefficiencies?

    Think of these risks as red flags that could threaten scalability and sustainability.

    3. Reputation and Brand Image

    Your brand's reputation isn't just about avoiding bad press—it's a key driver of trust among customers, clients, and partners. Businesses with a loyal customer base and a positive reputation often command higher valuations.

    Real-Life Example: A one-person remodeling company with a loyal local following may receive a higher valuation than a larger one with profits but poor customer reviews.

    4. Innovation and Adaptability

    How well does your business innovate? Construction businesses that embrace new technologies and methods are typically more resilient. Failure to adapt to changing technologies or market dynamics can cause even profitable enterprises to stall. Businesses that thrive on creativity invest in Research and Development, are ahead of the curve, and demonstrate resilience, which adds immense value during valuation.

    Key Question: Is your company actively curious about emerging trends and technologies?

    5. Legal and Regulatory Compliance

    Compliance isn't just about avoiding lawsuits—it's about showing that your business operates responsibly. Construction companies must comply with a myriad of regulations. A solid compliance record can improve a company's valuation by reducing risks related to potential lawsuits or fines. Demonstrating responsible operations assures buyers that your business is trustworthy.

    6. Team Strength and Cohesion

    The quality and stability of your workforce can influence valuation. A skilled, experienced, and well-coordinated team enhances productivity and project delivery, making the business more attractive to potential investors or buyers. High employee turnover can signal underlying issues and be a red flag to prospective investors.

    Warning Sign: Frequent employee turnover can signal a toxic workplace culture, directly impacting valuation.

    Strategies for maximizing business value

    To increase valuation, focus on both profitability and these often-overlooked factors:

    Diversify revenue streams: Reduce reliance on a single product, service, or client to decrease operational risk.

    Document processes: Streamline workflows and document systems to make the business more scalable.

    Build a lasting brand: Invest in customer experience, brand identity, and online presence. A strong brand pays dividends in terms of valuation.

    Foster a strong team: To retain top talent, provide training, career development opportunities, and a positive workplace culture.

    Stay innovative: Review and refine your business model regularly to meet changing market needs.

    The role of innovation, compliance, and team strength

    True innovation, regulatory compliance, and a skilled team create a synergy that elevates your business value. These three pillars foster trust and sustainability:

    Innovation keeps you competitive. Compliance helps avoid costly legal issues. Team strength ensures the knowledge and talent needed for long-term growth.

    Final thoughts

    Unlock your business's actual value.

    Valuing a construction business encompasses much more than simply analyzing profits. To truly understand your company's worth, consider financial and non-financial factors. Focusing on market position, operational efficiency, and innovation can enhance your company's valuation and ensure long-term success in the competitive construction industry.

    Valuing a business is never just about profits. Understanding traditional metrics and exploring non-financial factors can position you for long-term success. Whether you're gearing up to sell or want to ensure your construction business thrives, a balanced approach is key.

    Want advice to boost your business value? Contact us. We'll help you create a plan tailored to your needs.

    About The Author:

    Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or [email protected]

  • This Podcast Is Episode 614, And It's About Social Media Marketing Basics For Construction Contractors Social media can feel overwhelming. With so much noise and so many platforms, where do you start? The truth is that a great social media strategy can transform how you connect with customers and help you grow your contracting business. Social media platforms' reach and accessibility are unprecedented. They connect businesses with a vast audience in real-time. Besides their broad reach, social media platforms also serve as valuable tools for businesses to listen to what their customers say about their brand, competitors, or the industry. Social media allows for active engagement. Construction companies like yours can post questions, respond to comments, and forge stronger customer bonds. Unlike traditional marketing channels, it's a great leveler. All businesses – whether big or small, have equal access. This means smaller companies can compete effectively against their larger counterparts.

    Whether you are new to social media or are refining your approach, these six steps will help you thrive online.

    1. Start with the fundamentals

    Social media isn't just about pretty pictures or funny tweets. At its core, it's a powerful tool for strengthening your brand, building relationships, and hitting your business goals—if you have a plan.

    Think of it this way: Posting randomly is like throwing darts in the dark. Set clear objectives for your efforts. Are you trying to boost brand awareness, increase leads, or engage your current customers? Once you define your goals, you can create content that moves the needle.

    Action steps: Map out your objective. To build brand awareness, plan posts introducing your business, sharing behind-the-scenes moments, or showcasing customer testimonials. Identify your target market, including homeowners, commercial property managers, or other businesses needing construction services. Create customer personas to understand their needs, challenges, and preferred social media platforms.

    2. Choose the Right Platforms

    You don't need to be everywhere—you need to be where your audience is. Each social platform serves a different purpose. If you're a Commercial Remodeler, LinkedIn lets you interact with other businesses and build authority. For visual appeal, Instagram is still king. Facebook can help you connect with a broad range of users, while TikTok excels if you want to reach younger audiences.

    Quick tips: Focus on visually-driven platforms like Instagram and Pinterest to showcase completed projects. Use Facebook for community engagement and updates about your services. Consider LinkedIn for B2B connections and networking with industry professionals.

    3. Develop a Content Strategy

    Walking into a grocery store that constantly changes where items are placed is incredibly frustrating, and that's exactly how your audience feels if your posts are scattered and inconsistent. A content strategy helps you post consistently, maintain your brand's voice, and keep people returning for more.

    Content calendars can be your best friend. They help you plan posts. And variety is key! Include posts showcasing your services, tips to help your audience, fun polls, or behind-the-scenes sneak peeks.

    Action steps: Share high-quality images and videos of your work, such as before-and-after shots or time-lapse videos of projects. Post educational content that teaches your audience about construction processes, maintenance tips, or industry insights. Highlight customer testimonials and case studies to build trust with potential clients.

    4. Engage with Your Audience

    Social media isn't a one-way street. Don't just post and ghost—start conversations. Respond to comments, ask questions, and keep the dialogue going. Genuine interactions build trust and loyalty.

    Contests, polls, and live Q&A sessions are excellent for boosting engagement. For example, hosting a giveaway like "Share your favorite product/service moment and tag us for a chance to win!" can encourage your audience to interact with your brand.

    Practical approach: Respond promptly to comments and messages to build relationships and trust. Encourage clients to share their experiences and tag your company in their posts. Join relevant groups or forums on social media to connect with potential clients and industry peers.

    5. Explore Paid Advertising

    Organic content is essential, but paid advertising can supercharge your reach. With ads, you can target specific demographics, interests, and behaviors. The best part? You don't need a massive budget to start. Start small, run tests, and identify what works.

    What you can do: You could advertise your bestselling product or promote a free resource (like an eBook or webinar). Ads help you position content in front of your dream customers. Consider running targeted ads on platforms like Facebook and Instagram to reach a broader audience. Use geographic targeting to ensure your ads reach local homeowners and businesses needing construction services. Start with a $50 test ad on Facebook or Instagram. Target a specific audience, monitor results, and expand from there.

    6. Track and Analyze Your Results

    How do you know if your social efforts are paying off? Numbers don't lie. Pay attention to metrics like reach, engagement, and follower growth. Built-in analytics or third-party tools make tracking what's working (and what's not) easy.

    If you notice that your audience loves memes or prefers short videos, adjust your strategy based on that data. Social media success is flexible—it's about trying, learning, and improving.

    If you're new to this: Use analytics tools available on social media platforms to monitor engagement, reach, and conversion rates. First, focus on a few key metrics. Start with the engagement rate (likes, comments, shares) and build from there. Adjust your strategy based on what content performs best and resonates with your audience.

    Remember to monitor industry practices and adapt your strategy accordingly. To increase visibility and engagement, participate in social media challenges or trends that align with your brand.

    Final thoughts

    It's important to note that while setting up a social media account may be free, social media marketing is not devoid of costs. The time spent updating channels, responding to posts, and participating in discussions equates to time not spent on other business activities.

    Social media marketing doesn't have to feel overwhelming. The results will come when you focus on understanding your audience, crafting a strategy, and staying consistent. Success takes time, but with some planning, you can connect with your customers, grow your brand, and achieve your goals—one post at a time.

    By implementing these social media marketing basics, construction contractors like you can effectively promote your services, engage with your clients, and grow your brand online, ultimately building meaningful connections and trust with your audience.

    About The Author:

    Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or [email protected]

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  • This Podcast Is Episode 613, And It's About Strategies To Boost Construction Team Morale During Transitions Change is inevitable in any business, but it's rarely easy—especially when managing morale. Significant transitions can leave employees feeling uncertain, disengaged, or even overwhelmed, whether you're restructuring your team, implementing new processes, or pivoting your business strategy. As a small business owner, you probably ask yourself, "How can I guide my team through this while maintaining morale?" You're in the right place. Maintaining high morale within a construction team is crucial for productivity and overall job satisfaction. The construction industry can be challenging, with tight deadlines, physical demands, and unpredictable work environments. Supporting and motivating your team is essential.

    Here are 10 practical tips to help you support your team and maintain a positive, productive environment during significant change.

    1. Communicate early and often Transparency is your best friend during periods of change. Keep your team informed by sharing information as early as possible—and don't stop there. Regular updates can help reduce uncertainty and foster trust. Whether it's an email, a town hall, or a one-on-one conversation, aim to explain: What's changing Why the change is happening How it will affect your team For example, a quarterly team meeting can serve as a platform to address concerns and answer questions. Employees who feel informed are less likely to speculate or fear the worst. 2. Listen to employee concerns Change impacts everyone differently; your team will have questions, concerns, or frustrations. Show them you care by creating space for open dialogue. Encourage team members to: Express their feelings Share feedback on how the change is unfolding Using anonymous surveys or hosting informal "ask me anything" sessions can make employees feel heard. Remember, acknowledging their concerns—even if you don't have all the answers right away—goes a long way in building trust. 3. Share the vision People resist change when they don't understand its purpose. Focus on the bigger picture to paint a clear picture of what lies ahead. How will this change benefit the team, the company, or even your customers in the long run? For instance, if you're restructuring to expand into new markets, explain how it can lead to more innovation or exciting growth opportunities. A shared vision provides clarity and motivates the team to move forward together. 4. Empathize with your team Here's the truth—change can be stressful. Acknowledge and validate your employees' emotions. Begin meetings or updates with statements like, "I understand this may feel overwhelming" or "We know this transition has been tough." By showing empathy, you foster a sense of unity and make it clear that you're working through this change together. 5. Keep leadership visible Your team looks to you for guidance, especially during times of uncertainty. Be present, approachable, and ready to answer questions. Your availability demonstrates that you're actively engaged in the process, whether walking the office floor, participating in virtual check-ins, or sending team-wide updates. Remember, leadership isn't just about decision-making—it's also about reassurance. 6. Lead with optimism Have you ever noticed how a leader's tone sets the mood for an entire team? Stay positive and relay your belief in the team's ability to overcome challenges. It's important to remain genuine—optimism doesn't mean brushing off difficulties but tackling them confidently. When you frame challenges as opportunities for growth, the team will be more likely to rise to the occasion. 7. Invest in employee growth When change disrupts workflows, employees may feel stagnant or uneasy about their roles. Counteract this by providing opportunities for professional development. Whether you offer access to online courses, arrange workshops, or encourage skill-building projects, you'll remind your team that their growth still matters to the business. For example, consider introducing workshops to train employees on new systems during a technological shift. This will boost morale and build confidence. 8. Recognize achievements Sometimes, it's the small wins that keep morale alive. Take the time to acknowledge individuals or teams adapting well or going above and beyond during transitions. Whether it's a shoutout during a meeting or a personal note of appreciation, celebrating achievements can maintain momentum. Pro tip: Pair recognition with tangible rewards, like an extra day of paid time off or coffee vouchers. It doesn't have to be expensive—just thoughtful. 9. Maintain consistent messaging Mixed messages can create unnecessary confusion. Ensure that updates regarding the change are consistent across the board. Empower managers and team leads with the right talking points so everyone is on the same page. Providing an FAQ document or a central update hub is a great way to keep communication aligned and accessible for your team. 10. Foster a sense of community Change is easier to manage when employees feel like they're part of a supportive team. Arrange team-building activities, whether virtual or in-person, during this period. From group lunches to brainstorming sessions, these activities can help strengthen relationships and build camaraderie. Create opportunities for employees to collaborate on problem-solving tasks related to the change. This will give them a feeling of ownership and reinforce the idea that "we're in this together." Adaptability in Construction Bookkeeping The construction industry frequently shifts due to regulatory changes, economic fluctuations, and technological advancements. An adaptable bookkeeping approach allows businesses to adjust to these changes swiftly, ensuring compliance and minimizing disruptions in financial reporting. By leveraging technology, enhancing communication, and being responsive to industry changes, construction businesses can maintain strong financial health and become more resilient in a competitive market. An adaptable bookkeeping approach ultimately leads to better decision-making, increased profitability, and a solid foundation for growth. Keep moving forward Change can be difficult, but it also holds the potential to bring growth, innovation, and opportunity. By empathizing with your team, communicating clearly, and keeping morale front of mind, you can ensure that the transition strengthens your business instead of destabilizing it. An adaptable construction business owner can navigate unexpected challenges—such as changes in market demand or supply chain disruptions—more effectively. This resilience helps the business weather economic fluctuations and positions it to seize new opportunities.

    About The Author:

    Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or [email protected]

  • This Podcast Is Episode 612, And It's About The Budget Blueprint: Project Cost Control For Contractors Did you know that 39% of projects fail due to budget issues? For small businesses and entrepreneurs, the stakes couldn’t be higher. Managing a project budget is not just about numbers; it’s about ensuring your business is profitable. By understanding the essential steps of project budgeting, you can turn potential pitfalls into opportunities for success. Whether launching a new service or expanding your services, mastering project budgeting is invaluable for achieving your construction business goals. Understanding Project Budgeting Project budgeting is a crucial component of successful project management. At its core, a project budget is the total estimated cost of all the tasks, activities, and materials associated with a project. It serves as a roadmap for project managers, offering a framework for allocating resources and tracking expenses throughout the project lifecycle. Budgeting is essential for several reasons. A well-prepared budget helps control costs, ensuring that project expenditures don’t exceed available funds. It also improves resource allocation by identifying potential bottlenecks and enabling more informed decision-making. Additionally, effective budgeting aids in risk management by setting aside contingency funds to cover unforeseen expenses, thereby reducing the likelihood of project failure. Whether you're allocating funds for an internal project or you are working on a client project, here are the steps to create a basic project budget: Creating a project budget involves several critical steps. Understanding and following these can significantly boost your chances of project success. 1. Identify project scope The first step in budgeting is defining the project scope. This involves outlining the project’s objectives, deliverables, and timeline. A clear scope helps you identify the necessary resources and costs associated with the project, ensuring that all essential components are included in the budget. Consider the tasks and activities required to achieve the project’s goals. Determine the personnel, equipment, and materials needed to complete the project. Establishing a clear understanding of the project’s scope lays the foundation for an accurate and comprehensive budget. 2. List all project costs Once you’ve defined the project scope, the next step is to list all project costs. These costs can be classified as direct or indirect. Direct costs include materials, person-hours, and equipment required to complete the project. Indirect costs, on the other hand, include overhead expenses such as rent, utilities, and administrative expenses. Be thorough in your cost estimation process. Use market prices, vendor quotes, and historical data from similar projects to ensure accuracy. It’s better to overestimate expenses than be caught off guard by unexpected costs later. 3. Estimate costs Estimating project costs is a crucial aspect of budgeting. Several methods can be used to estimate costs, such as expert analysis, historical data, and three-point estimating. Expert analysis involves consulting with experienced professionals to obtain accurate cost estimates. Historical data analysis involves examining past projects to identify cost patterns and trends. Three-point estimating uses optimistic, pessimistic, and most likely cost scenarios to generate a more accurate estimate. Employing these estimation techniques can help you develop a realistic budget that accounts for potential uncertainties and variances in project costs. 4. Create a budget timeline A budget timeline allocates costs over the project’s duration, ensuring a balanced cash flow. It helps identify when specific expenses are expected to occur, allowing for better financial planning and management. A well-structured budget timeline enables you to proactively address cash flow issues and allocate resources efficiently. It also clarifies how project costs will be distributed over time, reducing the risk of budget overruns. 5. Include contingency funds Contingency funds are essential for addressing unexpected expenses that may arise during the project. Setting aside a portion of the budget for contingencies provides a financial safety net that allows you to manage unforeseen challenges without derailing the project. Experts recommend allocating 10-20% of the project budget as contingency funds. This buffer helps cover unexpected costs while maintaining the project’s financial integrity. Tools and techniques Several tools and techniques can simplify the budgeting process and improve project management efficiency. Budgeting software Budgeting software can streamline budgeting by automating calculations, tracking expenses, and generating reports. These tools offer cost estimation, budget tracking, and financial forecasting features, enabling project managers to make informed decisions. Popular budgeting software options include Microsoft Excel, Google Sheets, and targeted project management platforms. These tools provide flexibility and ease of use, making them suitable for businesses of all sizes. Templates and spreadsheets Templates and spreadsheets are practical tools for managing and tracking project costs. They provide a structured format for inputting expenses, ensuring all costs are accounted for. Templates can be tailored to suit specific project needs, while spreadsheets offer the flexibility to incorporate formulas and calculations. Using templates and spreadsheets simplifies the budget creation process, allowing project managers to monitor and control costs effectively. Common mistakes to avoid Avoiding common budgeting mistakes is crucial for maintaining the project's financial health. Here are some pitfalls to watch out for: 1. Underestimating costs Underestimating costs is a common mistake that can lead to budget overruns. To avoid this, ensure that all project components are thoroughly researched and accurately cost. Use historical data and expert analysis to refine cost estimates. 2. Ignoring contingency planning Contingency planning is essential for managing unexpected expenses. Failure to allocate contingency funds can result in financial strain and project delays. Set aside a portion of the budget for contingencies to mitigate risks and maintain project stability. 3. Lack of updates Regular budget updates and tracking are crucial for staying on course. Failing to monitor project expenses can lead to financial mismanagement and cost overruns. Implement a system for tracking expenses and updating the budget as needed. Summing up Effective project budgeting is essential to achieve project success. By understanding the fundamentals of budgeting and implementing best practices, you can allocate resources efficiently, manage risks, and ensure project profitability. Engaging a construction bookkeeper can be a game-changer for your project budgeting process. A bookkeeper specializes in managing financial records and can help you maintain accurate financial oversight throughout your project. Construction projects can involve various tax considerations, including sales tax on materials, employment taxes, and potential deductions. A bookkeeper can help you navigate these complexities, ensuring that your project complies with tax regulations and maximizes available deductions. Proper tax planning can ultimately impact your overall project budget and profitability. Talk to us for help with project budgeting – we’re here to help. Let's enhance the financial health of your project and mitigate risks associated with budget overruns.

    About The Author:

    Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or [email protected]

  • This Podcast Is Episode 611, And It's About The High Cost Of Not Keeping Up With Your Bookkeeping If you ask 100 business owners what they like least about running a business, bookkeeping will likely rank high. It's an annoying and frustrating chore that takes up much time and is easy to put off until tomorrow. Avoiding your bookkeeping is dangerous, however. Not knowing your construction company's financial situation can result in missteps that could ultimately cost you your business. When starting bookkeeping as a construction business owner is challenging, a good first step is to break the process down into manageable tasks.

    Here are a few tips to help get you started:

    1. Set up a simple system

    Choose an accounting method and set up a basic system, whether a spreadsheet or accounting software tailored for construction businesses.

    2. Gather your documents

    Collect all necessary financial documents such as invoices, receipts, bank statements, and payroll records. Organizing these into folders can make the process less overwhelming.

    3. Focus on one area at a time

    Instead of tackling everything at once, concentrate on one aspect, like tracking expenses or invoicing, until you feel comfortable before moving to the next.

    4. Schedule regular time for bookkeeping

    Setting aside a specific time each week for bookkeeping tasks can help make it a routine and prevent it from piling up.

    5. Seek help when needed

    If you're feeling stuck, consider hiring a bookkeeper or accountant with experience in the construction industry. They can help you set up your system and teach the essentials, providing much-needed support in this challenging task.

    Take small, consistent steps to gradually build your bookkeeping skills and confidence. By taking control of your bookkeeping, you're empowering yourself to make informed decisions about your business.

    What happens then if you fail to do so? Here are three costly consequences of not keeping up with your bookkeeping:

    1. You'll make poor decisions

    You can only make informed decisions about your business when you have a complete picture of your current financial situation, including how much money is in your accounts, what your cash flow forecast predicts, and how much money you owe. Knowing when you can afford to spend money or need to hold back is much more challenging without that information.

    Without proper bookkeeping, your decisions will be based on how you think things are going, which isn't always accurate. You may have just finished a good month and decide it's time to hire new employees, only to find out you don't have enough money in the bank to pay them. In the long run, waiting three months to hire employees might be more profitable, but you won't know that because your books aren't up-to-date.

    Maintaining your books ensures that you have your company's full financial picture available so you can make smart decisions.

    2. You'll make financial mistakes

    Your employees, contractors, and lenders all rely on you to make your payments on time, every time. Payroll itself requires considerable attention to ensure your employees receive their benefits adequately.

    Not keeping track of your financial books can result in expensive errors, including missed benefits, bills not being paid on time, or over- or under-payments. This could cost you extra in fees for late payments or rushed payments, which also affects your books.

    In addition to all this, financial mistakes can lead to a lack of trust. You need a trusting relationship with your employees, contractors, and lenders, and payment errors can quickly erode that relationship.

    3. You'll lose money

    In addition to losing money in unnecessary late fees and payment charges, not keeping track of your books can result in lost money that your business desperately needs.

    You won't know which of your clients or customers aren't paying you on time, which means you can't follow up with them or add interest charges for their late payments.

    You could be paying too much in expenses, and if you don't reconcile your books, you'll have no idea that money is being wasted. You may have purchased a software program to enhance productivity in the early days of your business. You may have stopped using it but forgot to cancel it, so each month for the past few years, you've been paying for a service you don't use.

    Those payments add up and affect your overall financial position.

    Why outsource your construction bookkeeping to us - we might be the help you need

    Flat Fee No Hourly Rate Surprises

    You don't have to pay for payroll taxes, workers' compensation insurance, health and other benefits, or office expenses. We will work within your budget, so there are no surprises. Our services are usually cheaper than hiring a qualified employee, and you can choose an hourly or flat fee. Our contract has no time minimum time commitment clause. You have our service for as long as you need it. There is nothing to lose.

    Quality & Experience

    We pride ourselves on employing the highest quality bookkeeping professionals and ProAdvisors. Our employees have passed our extensive test, a thorough background check, and a personality screening process. Most of our employees have over 10,000 hours of bookkeeping experience. This experience level is difficult to find when seeking a part-time employee.

    Professionalism

    As non-employees, we can give helpful, honest advice on improving your procedures and overall efficiency. Most employees want to fill their time simply and are resistant to change.

    Final thoughts

    Bookkeeping might be many entrepreneurs' least enjoyable task, but it's essential. If you find yourself putting off or dreading it, it's a good idea to look into hiring someone to do it for you. Construction Bookkeepers are trained and knowledgeable in the process, and they can save you valuable time and money in the long run.

    Otherwise, be prepared to set aside time regularly to do your books yourself, and don't let yourself put the task off. It's too critical to the future of your business.

    Want to get your books in order without adding more work to your plate? Contact us today.

    About The Author:

    Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or [email protected]

  • This Podcast Is Episode 610, And It's About Practical Applications Of A Must-Read Book Into Your Small Business It's amazing how some books stand the test of time. We usually refer to one of our most recommended, Stephen Covey's The 7 Habits of Highly Effective People, when we mentor our contractor clients and employees. Although it was first published three decades ago, its lessons are still incredibly relevant for business owners. You might wonder – how these habits fit into today's landscape of changing trends, tight deadlines, and constant distractions. The short answer is that they're timeless because they focus on principles that help you stay grounded while growing your construction business. Below, we'll break down some of Covey's key habits and explore how you can bring them to life in your business today. Think of this as your blueprint for thriving in the chaos, not just surviving it. 1. Be proactive – the power of owning your choices Covey's first habit, "Be Proactive," is about owning your life and decisions. For business owners, this means focusing on what you can control instead of stressing about what you can't. Here's the thing about being reactive—it's debilitating. Complaining about a slow economy or frustrated customers doesn't solve anything, but switching to a proactive mindset is a game changer. Anticipate potential challenges before they become disasters. For instance, if team morale starts to dip, address it early with open communication or team-building initiatives. Focus on solutions, not problems. Instead of dwelling on a client who backed out, consider what adjustments in your sales process could improve retention. Teach your team the same mindset. An empowered team that problem-solves proactively is a considerable asset. Proactive leadership doesn't just keep you afloat; it helps you adapt and innovate in a competitive landscape. 2. "Begin with the end in mind" - set clear goals This one often hits deep because how many rush into a workday without a clear direction? Covey's second habit reminds us to define our goals before taking action. If you're running a business, you have to think long-term. What kind of company culture are you building? What legacy do you want to leave behind? Once you're clear on those things, aligning your daily tasks and decisions with the bigger picture becomes easier. Create a vision statement that both you and your team can rally behind. Before launching a new service, ask, "What does success look like?" and "How does this align with our core mission?" Use goal-setting frameworks like OKRs (Objectives and Key Results) to ensure everyone in the business knows where they're headed. Think of this habit as your compass. Without it, you're likely to work hard but still feel lost. 3. Put first things first – manage your time Quick question – how often do you find yourself buried in "urgent" tasks, only to acknowledge at the end of the day that you didn't touch what's important? That's where Covey's third habit, "Put First Things First," shines. It's all about distinguishing between urgent and truly important, then acting accordingly. Use Covey's Time Management Matrix. Focus on tasks that fall into Quadrant II – essential but not urgent (strategic planning, team development, or building new partnerships). Delegate or eliminate tasks that don't move the needle. Not everything deserves your attention. Start each day by asking yourself, What's my biggest priority? If I do nothing else today, what task absolutely must get done? When you focus on what truly matters, you'll feel less like you're playing catch-up and more like you're moving forward. 4. Think win-win – building mutually beneficial relationships Business isn't a zero-sum game. Covey's fourth habit, "Think Win-Win," pushes us to find solutions that benefit everyone involved—clients, employees, and business partners. It's the foundation of trust and collaboration. Negotiate with empathy. During discussions, consider the other party's needs and goals and find a compromise that works for everyone. For your team, create opportunities where employees feel empowered and valued. A win-win work culture keeps talent engaged. Innovate with your customers in mind. Ask how you can provide more value to them – and watch how that mindset leads to loyalty and referrals. Win-win isn't always the easiest route, but it pays off in the long run. 5. Seek first to understand, then to be understood – empathetic communication Have you ever been in a meeting where everyone is talking, but no one is actually listening? Covey nailed it when he discussed the importance of understanding others before getting your point across. Empathetic communication is one of the most valuable tools for construction business owners. Whether with a frustrated client or a team member struggling with workload, truly listening builds trust and clarity. Pause during tough conversations and fully grasp the other person's perspective before responding. Use active listening techniques like paraphrasing or asking thoughtful follow-up questions. Encourage this habit in your team to strengthen collaboration and reduce misunderstandings.

    The better your communication, the stronger your relationships – and a thriving business is built on great relationships. 6. Synergize Combine the strengths of diverse team members to achieve innovative solutions. In construction, this can mean leveraging the unique skills of various trades to enhance project efficiency. Encourage collaboration through joint problem-solving sessions, where team members can share ideas and work together on challenges. The combined efforts of a well-coordinated team can lead to exceptional results. 7. Sharpen the Saw Invest in the ongoing development of yourself and your team. This includes professional training, certifications, and wellness initiatives to ensure everyone functions at their best. Encourage a culture of continuous improvement through workshops and skill-building exercises. Regularly reassessing and refining processes keeps your business adaptive and innovative in a competitive market. What makes "The 7 Habits of Highly Effective People" priceless for construction business owners today? Its focus is on principles over trends. Trends come and go, but these habits ground you in what truly works – proactive leadership, clear goals, thoughtful planning, and fostering meaningful relationships. Adapting these habits to your daily life won't happen overnight, but even small shifts can create momentum. Pick one habit to focus on this week, cultivate a proactive, goal-oriented, collaborative environment, and see how it transforms your leadership and business growth. Remember, no matter how fast the business world moves, the principles in this book will always hold relevance. They don't just make you more effective – they make you a better leader, decision-maker, and collaborator. So whether you need an excellent book or a knowledgeable bookkeeper, we are here to help.

    About The Author:

    Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or [email protected]

  • This Podcast Is Episode 609, And It's About How Construction Business Owners Can Overcome Digital Hurdles We are witnessing a remarkable transformation driven by Artificial Intelligence (AI) and automation. While these advancements promise to enhance efficiency and speed, business owners must recognize the enduring importance of soft skills in their teams for long-term success and competitiveness. The construction industry has also experienced a significant transformation in recent years, driven by technological advancements. From project management software to drones and Building Information Modeling (BIM), construction business owners leverage these tools to enhance productivity, improve safety, and boost profitability. This blog post will explore how you, as a construction professional, can thrive in today’s tech-driven environment and what skills you can build upon to remain adaptable.

    Access to the best available tools and information is vital in almost any operation but is especially crucial in the competitive construction and home service industry. To help with your year-end bookkeeping tasks, take advantage of our exclusive 40% discount on Bookkeeping Templates (consulting, bookkeeping review, and outsourced accounting subscriptions excluded) and Construction Accounting Academy classes through January 6, 2025. you can use our promo code YEAREND40.

    1. Embracing Construction Management Software

    Construction management software is one of the most impactful technologies in the construction sector. Tools like Procore, Buildertrend, and CoConstruct offer a centralized platform for project management, enabling business owners to streamline communication, manage budgets, and track progress in real-time. By embracing these tools, construction companies can minimize delays, reduce errors, and improve team collaboration.

    2. Adopting Building Information Modeling (BIM)

    BIM technology has revolutionized the way construction projects are planned and executed. It allows for creating detailed 3D models that provide insights into every aspect of a project, from structural integrity to material quantities. This enables construction business owners to identify potential issues before they arise, reducing costly rework and enhancing project outcomes.

    3. Utilizing Drones for Site Surveys and Inspections

    Drones have become invaluable in the construction industry for site surveys and inspections. They offer aerial views of job sites, allowing for accurate measurements and progress monitoring without the need for labor-intensive methods. By incorporating drone technology, construction owners can increase efficiency, improve safety, and make more informed decisions based on real-time data.

    4. Implementing Safety Management Tools

    Safety is a top priority in construction. Technology has provided numerous solutions to enhance workplace safety, including mobile apps that facilitate real-time incident reporting, safety training, and compliance management. By investing in these tools, business owners can create a safer work environment, reduce accidents, and lower insurance costs.

    5. Exploring Prefabrication and Modular Construction

    Prefabrication and modular construction methods are gaining traction as they offer faster project completion times and reduced waste. By utilizing these approaches, construction business owners can enhance efficiency and deliver high-quality results to clients. This is especially important in a market that demands quicker delivery times and sustainable practices.

    6. Focusing on Data Analytics

    The rise of data analytics enables construction businesses to make informed decisions based on insights from past projects. By analyzing data on project performance, cost overruns, and scheduling, owners can identify trends and areas for improvement. This data-driven approach can lead to more successful project outcomes and increased client satisfaction.

    In this regard, the World Economic Forum’s Future of Jobs Report highlights the disruption of skills we will see in the coming years, pinpointing critical competencies for future success:

    Analytical thinking Creative thinking Resilience, flexibility, and agility Motivation and self-awareness Curiosity and lifelong learning

    These skills are universally applicable, highlighting the need for adaptability across all sectors.

    Essential skills for teams in small businesses:

    1. Resilience

    As AI takes over routine tasks, construction employees must redefine and adapt their roles to stay valuable. For a small construction business, having resilient team members is crucial. You must navigate challenges, upskill in new areas, and leverage AI technology to maintain relevance and drive business success.

    2. Lifelong learning

    With rapid technological changes, continuous learning becomes vital. Your construction crew should embrace a growth mindset and eagerly acquire new skills to stay ahead. Lifelong learning isn’t just about meeting professional development requirements; it’s about adopting the latest technologies to enhance business operations.

    3. Ethical decision-making

    Even with AI-generated insights, ethical decision-making remains essential. Contractors like you must weigh the broader impacts of your decisions, balancing legal allowances with moral considerations. This skill ensures that business decisions are compliant but also fair and equitable.

    4. Collaboration skills

    Today, employees are expected to be strategic partners, offering insights to drive business success. This means working closely with various teams and stakeholders in a construction business. Collaboration skills, including effective communication and emotional intelligence, are crucial for turning data into actionable insights and fostering strategic partnerships.

    5. Business acumen

    AI-driven insights are only valuable if applied with an understanding of the business context. Construction employees must grasp industry dynamics and strategic goals to provide meaningful advice. Cultivating curiosity, critical thinking, and problem-solving abilities is essential for developing business acumen.

    Final thoughts

    As the construction industry evolves, embracing technology is no longer optional—it is essential for success. Construction business owners who invest in technology and adapt to these changes will enhance their operational efficiency and position themselves as leaders in a competitive market. By staying ahead of the technological curve, you can thrive in a world that increasingly values innovation and efficiency.

    Integrating AI and automation presents a tremendous opportunity for business owners. However, the real value lies in the human touch that complements these technologies.

    By emphasizing developing soft skills such as resilience, lifelong learning, ethical decision-making, collaboration, and business acumen, teams can thrive alongside AI, ensuring your business survives and thrives in the evolving landscape.

    My advice: Foster an environment that values these competencies to ensure your team is equipped for the future.

    About The Author:

    Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or [email protected]

  • This Podcast Is Episode 607, And It's About Managing Stress, Prioritizing Wellness, And Spreading Holiday Cheer The holiday season is usually filled with joy and celebration. Still, it can also bring significant stress for construction business owners. With project deadlines, year-end financial tasks, and the hustle and bustle of the festivities, it's easy to feel overwhelmed. Here are some strategies to help you manage stress and prioritize your well-being during this busy time of year. 1. Set Realistic Goals As project timelines draw near their conclusion, it can be tempting to push for everything to be finished before the holidays. However, setting realistic goals for yourself and your team is crucial. Prioritize tasks that must be completed and recognize that some projects may need to be deferred until the New Year. This will help reduce pressure and allow for a more balanced method as the holidays approach.

    2. Embrace Time Management Techniques

    Effective time management can be your best ally during the holiday season. Use calendars and to-do lists to map out work obligations and personal commitments. Block out time for breaks and leisure activities to ensure you're not solely focused on work. Adopting methods like the Pomodoro Technique can help you maintain productivity while allowing necessary downtime.

    3. Establish Boundaries

    As a business owner, it can be challenging to step away from work, especially when demands are high. However, establishing clear boundaries between work and personal life is essential for managing stress. Designate specific work times and communicate these to your team and clients. This will help prevent work from creeping into personal time, allowing you to engage in holiday activities fully.

    4. Prioritize Wellness

    Physical and mental well-being should be a core part of your holiday strategy. Regular exercise can help reduce stress levels and increase energy even in short bursts. Make time for healthy meals and hydration, and don't skip your sleep! Incorporate self-care activities you enjoy, whether reading, meditating, or pursuing a hobby. A nourished body and mind will make you more resilient to stress.

    5. Practice Gratitude

    Reflecting on what you're grateful for can shift your focus away from stressors and toward the positive aspects of your life and business. Whether it's your team's accomplishments this year or the support of family and friends, taking time to appreciate these can enhance your mood and outlook.

    6. Involve Your Team

    Your team is your greatest asset, and involving them in holiday planning can foster a sense of camaraderie and make them feel valued. Involve them in decisions about project timelines and holiday work schedules. Celebrate your achievements together with a fun gathering, which can strengthen bonds and create a positive atmosphere as the year wraps up.

    7. Seek Support

    If the holiday season feels particularly overwhelming, remember you're not alone. Don't hesitate to ask for support. Whether talking to a mentor, seeking advice from fellow business owners, or consulting a professional, sharing your challenges can lighten your emotional load and provide fresh perspectives.

    Spreading holiday cheer can significantly impact communities and individuals, and there are many ways a construction company like yours can step up to make a difference. By engaging in community service, you not only make a positive impact but also strengthen your connection with the community, fostering a sense of pride and belonging.

    Here are some inspiring ways:

    1. Community Service Projects: Organize volunteer days where employees come together to work on community improvement projects. This could include renovating local shelters, building playgrounds, or assisting in affordable housing projects, benefiting those in need. 2. Charitable Donations: You can donate some of your profits or resources to local charities and organizations supporting underprivileged families, homeless shelters, or food banks. This helps those in need and shows a commitment to community welfare. 3. Sponsoring Holiday Events: Sponsor local holiday events, such as parades, festivals, or tree-lighting ceremonies. Contributing financially or providing logistical support can create joyful experiences for young and old alike. 4. Toys and Clothing Drives: Organizing drives for toys, clothing, or food has become common among construction businesses. Employees can contribute these items, which are distributed to families struggling to make ends meet during the holidays. 5. Seasonal Parties for Families: Many companies host holiday parties or gatherings for employees and their families. These events help foster community and belonging while spreading holiday cheer through fun activities, food, and entertainment. 6. Employee Volunteer Programs: Encourage employees to take paid time off to volunteer for causes they are passionate about. This initiative promotes community service and strengthens employee engagement and morale. 7. Building for a Cause: Some companies have taken on projects specifically aimed at helping marginalized groups. For instance, constructing homes for needy families through partnerships with organizations like Habitat for Humanity showcases the industry's commitment to societal improvement. 8. Holiday Cards and Messages: To convey appreciation and warmth, send personalized holiday cards to clients, partners, and community members. Many construction companies also send messages celebrating their partners and the achievements shared throughout the year. 9. Support for Local Businesses: Support local businesses by sourcing materials locally or collaborating with them for holiday events. This will boost the local economy and foster a sense of community togetherness. 10. Promotion of Safety and Well-Being: During this festive season, you can organize workshops or webinars focused on safety and mental health. This will help employers prioritize their employees' well-being and ensure they return to work refreshed and ready for new challenges.

    Through these initiatives, you can spread holiday cheer and demonstrate your commitment to positively impacting your neighborhood. Engaging in meaningful activities strengthens relationships with clients, employees, and the community, making the season brighter for everyone.

    Conclusion

    Remember, while the construction industry is demanding, it's crucial to prioritize your mental and physical well-being, especially during the festive season. By implementing these strategies, you can manage stress more effectively and enjoy the holiday period with your loved ones.

    As we celebrate this festive season, let's take a moment to recognize the incredible efforts of everyone in the construction industry. Thank you for your commitment and craftsmanship. Wishing you and your team a joyful Christmas filled with love, laughter, and well-deserved rest. Your hard work and dedication have built not just structures but a strong community. May the New Year bring new projects and opportunities your way!

    IMPORTANT NOTICE:

    Recent changes to the Beneficial Ownership Information reporting requirements may affect your organization. Please thoroughly review these updates to comply with the latest regulations. Also, please pay attention to any deadlines and necessary documentation to maintain compliance.

    Starting January 1, 2024, many U.S. businesses must report information about their beneficial owners, i.e., those who own or control the company. Businesses must report Beneficial Ownership Information (BOI) to the Financial Crimes Enforcement Network (FinCEN), a U.S. Department of the Treasury bureau. The reporting, a requirement of the Corporate Transparency Act (CTA), aims to combat financial crime and corruption and must be completed by January 1, 2025.

    Key points about the update:

    Who needs to report:

    Any company formed or registered in the United States, including:

    Corporations Limited Liability Companies (LLCs) Limited Partnerships Certain trusts

    What information needs to be reported:

    This includes the legal name, date of birth, and address of each beneficial owner, as well as identifying information like a passport or driver's license number.

    Filing deadline for existing businesses:

    Companies formed before January 1, 2024, must file their beneficial ownership information by January 1, 2025.

    Filing deadline for new businesses:

    Companies formed in 2024 must file within 90 days of formation.

    Where to file:

    Beneficial ownership information must be submitted electronically through FinCEN's BOI E-Filing website.

    Potential consequences of non-compliance: Businesses that fail to comply with the beneficial ownership reporting requirements may face significant civil penalties and possible criminal charges.

    Please go directly to the FinCEN website for more information and answers to Frequently Asked Questions.

    Keeping your records current is crucial for adhering to these new requirements. If you have any questions or need further clarification, please contact a legal expert specializing in compliance. We do not offer this service, but please feel free to contact me anytime when you need help with your construction bookkeeping, accounting, and business in general.

    Disclaimer: This notice is for informational purposes only and does not constitute legal advice. For specific guidance, please consult with an attorney familiar with the CTA and its regulations.

    About The Author:

    Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or [email protected]

  • This Podcast Is Episode 606, And It's About Construction Business Review - What Went Right Or Wrong This Year he construction industry is dynamic and challenging, and a business's success or failure can hinge on various factors. As we approach the end of another year, it's essential to take a step back and assess your company's successes and challenges. Contracting is notorious for its complexities and ever-changing landscape. It is crucial to evaluate what worked well, what didn't, and what lessons we can carry into the following year. These are my key takeaways from phone chats and emails with our clients, industry friends, and followers. Use this as a template - remove, add, and reflect on this list to hold yourself accountable for what you can improve. What Went Right 1. Embracing Technology Your commitment to technology was one of the most significant positive shifts this year. Implementing various project management software has streamlined your processes and improved team communication. This investment increased efficiency and enhanced collaboration, allowing you to meet deadlines consistently. 2. Strong Client Relationships Focusing on building strong relationships with your clients pays off tremendously. Most of you have secured several repeat contracts by maintaining open lines of communication and prioritizing customer service. Satisfied clients shared positive reviews, which helped you to attract new business through referrals. This year, we learned that transparency and trust are invaluable in fostering long-term partnerships. 3. Financial Management Improvements We made a conscious effort to improve your financial planning and management. Developing a more robust budgeting system and closely monitoring cash flow allowed you to navigate unpredictable economic fluctuations more effectively. This proactive approach has prepared you to make better-informed decisions moving forward. 4. Commitment to Sustainability As clients increasingly value sustainability, you have embraced eco-friendly construction practices. By incorporating green building methods and materials into your projects, you have met client demands and differentiated yourself from competitors. 5. Continuous Learning and Training We are proud of our Construction Accounting Academy students and the contractors who took their certifications and licenses. Encouraging ongoing employee education and training ensures that you and your team remain adaptable and knowledgeable about industry trends and practices. A skilled workforce is pivotal to delivering high-quality work. What (Mostly) Went Wrong 1. Labor Shortages Despite the successes, there are significant setbacks due to the ongoing skilled labor shortage in the construction industry. Attracting and retaining talented tradespeople proved challenging, leading to project delays and impacting quality. This highlighted the need for better recruitment strategies and a stronger focus on employee retention. 2. Inadequate Project Planning Project planning sometimes fell short, leading to cost overruns and missed deadlines. Although you made strides in overall project management, you learned the hard way that comprehensive planning, including risk assessments and resource allocation, is vital for successful project execution. 3. Neglecting Marketing Efforts While most excelled in many areas, some of your marketing strategies took a backseat this year. You missed potential project opportunities without an effective online presence and outreach efforts. This experience underscored the importance of prioritizing marketing and business development in a competitive landscape. 4. Safety Compliance Issues Although you have generally maintained a safe work environment, you've encountered a few instances of oversight regarding safety regulations. These moments served as crucial reminders of the importance of strict compliance. It is necessary to review safety training protocols to prevent any future incidents. 5. Bookkeeping Neglecting bookkeeping in your construction business can lead to significant challenges that may hinder your overall success. Accurate financial management is crucial in this industry, and overlooking bookkeeping tasks can have far-reaching consequences. Particularly with your cash flow -inconsistent tracking of income and expenses can result in shortages and tax issues - paying penalties or fines that could even attract attention from tax authorities due to discrepancies. Poor practices can also lead to disputes over unpaid invoices or discrepancies with subcontractors and suppliers, damaging relationships crucial to your business. As construction bookkeepers and accounting specialists, our contributions extend beyond simply recording transactions. By implementing efficient bookkeeping practices, we play a crucial role in shaping your construction business's financial stability and growth. Regular reviews and updates of financial practices can help your company adapt to challenges, seize opportunities, and ultimately thrive in the competitive construction landscape. Moving Forward Reflecting on the year provides valuable insights into your strengths and weaknesses. You can enhance your operations by building on your successes—embracing technology and fostering strong client relationships. Simultaneously, addressing the areas where you fell short, such as improving labor recruitment and ensuring relentless project planning and bookkeeping, will be critical in your growth strategy for the coming year. As we look forward to the new year, let's harness the lessons learned and strive for continuous improvement. The construction industry poses challenges, but with a proactive mindset and determination, we can navigate its complexities and position our business for more tremendous success in 2025. Here's to building a brighter future together!

    IMPORTANT NOTICE:

    Recent changes to the Beneficial Ownership Information reporting requirements may affect your organization. Please thoroughly review these updates to comply with the latest regulations. Also, please pay attention to any deadlines and necessary documentation to maintain compliance.

    Starting January 1, 2024, many U.S. businesses must report information about their beneficial owners, i.e., those who own or control the company. Businesses must report Beneficial Ownership Information (BOI) to the Financial Crimes Enforcement Network (FinCEN), a U.S. Department of the Treasury bureau. The reporting, a requirement of the Corporate Transparency Act (CTA), aims to combat financial crime and corruption and must be completed by January 1, 2025.

    Key points about the update:

    Who needs to report:

    Any company formed or registered in the United States, including:

    Corporations Limited Liability Companies (LLCs) Limited Partnerships Certain trusts

    What information needs to be reported:

    This includes the legal name, date of birth, and address of each beneficial owner, as well as identifying information like a passport or driver's license number.

    Filing deadline for existing businesses:

    Companies formed before January 1, 2024, must file their beneficial ownership information by January 1, 2025.

    Filing deadline for new businesses:

    Companies formed in 2024 must file within 90 days of formation.

    Where to file:

    Beneficial ownership information must be submitted electronically through FinCEN's BOI E-Filing website.

    Potential consequences of non-compliance: Businesses that fail to comply with the beneficial ownership reporting requirements may face significant civil penalties and possible criminal charges.

    Please go directly to the FinCEN website for more information and answers to Frequently Asked Questions.

    Keeping your records current is crucial for adhering to these new requirements. If you have any questions or need further clarification, please contact a legal expert specializing in compliance. We do not offer this service, but please feel free to contact me anytime when you need help with your construction bookkeeping, accounting, and business in general.

    Disclaimer: This notice is for informational purposes only and does not constitute legal advice. For specific guidance, please consult with an attorney familiar with the CTA and its regulations.

    About The Author:

    Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or [email protected]

  • This Podcast Is Episode 605, And It's About The Power Of Accurate Job Costing In Your Construction Business Have you ever wondered how successful construction companies accurately price custom projects? The secret is in a method called Job Costing. For small business owners like you, understanding this process could be the key to increasing your profitability and ensuring that every job is priced right. Welcome to a world where every material, labor, and overhead cost is meticulously tracked to unveil the actual cost of doing business. Let's explore Job Costing, how it works, and how you can leverage it to enhance profitability. Understanding Job Costing Job Costing is a way to assign costs to specific jobs or projects. Unlike methods that evenly spread costs, this approach focuses on the details—tracking materials, labor, and overhead for each job. This makes it especially useful for businesses handling custom projects, particularly construction services like remodeling or home building.

    Key Concepts

    The key elements of job order costing are direct materials, direct work, and overhead. Direct materials are raw materials used in a project, while direct work involves workers' wages directly tied to the project. Overhead encompasses indirect costs like rent and utilities. Understanding these terms helps you track and allocate expenses accurately.

    How Job Costing Works

    The process begins by defining the job and assigning it a unique identifier. This helps track all related costs. Next, businesses document materials used, calculate labor costs and apply overhead based on a predetermined rate. Finally, all these costs are summed to determine the total job cost.

    Imagine a custom furniture maker tasked with creating a bespoke dining table. The direct materials are wood and varnish, while direct work (staffing) includes the carpenter's hours. Overhead might consist of electricity used during production. The business can accurately price the table by calculating each element, ensuring profitability.

    Benefits

    Accuracy

    Job Costing is all about precision. It helps you avoid guessing and gives you confidence that your prices cover your expenses and help you stay profitable. This accuracy lets you set competitive prices and maintain a healthy bottom line.

    Bespoke design

    Job Costing is a game-changer for businesses that handle bespoke orders. It allows for detailed cost breakdowns, ensuring each price reflects the actual cost of the custom work. This tailored approach keeps businesses competitive and fair.

    Decision making

    Understanding the actual cost of each job means making more intelligent decisions. It helps budget, forecast expenses, and identify the most profitable projects. This insight leads to better project selection and pricing strategies. With job order costing, businesses can confidently make informed decisions that positively impact their bottom line.

    Challenges and Solutions

    Common challenges

    Implementing Job Costing involves challenges such as accurate tracking, complex record-keeping, and time consumption. Overhead allocation poses another difficulty, requiring careful consideration to ensure fairness.

    You can use strong tracking systems and conduct regular checks to address these challenges. Teaching employees how to manage job order costs well and using software to automate tasks are also helpful.

    Real-world examples

    Consider a construction company like yours that uses Job Costs to build custom homes. By tracking each material and each labor, they ensure prices reflect actual costs, enhancing profitability.

    Lessons learned

    These examples show the importance of detailed cost tracking. Accurate records enable businesses to set appropriate prices and understand profitability. By reviewing these insights, companies can make informed decisions that boost their bottom line.

    Implementing Job Costing in Your Construction Business

    To start using job order costing:

    Define your jobs clearly and use unique identifiers for tracking. Document all materials and person-hours involved, calculating total costs accurately. Begin with small projects to refine your process.

    Better practices

    This includes regular audits to ensure accuracy, using technology to streamline processes, and training staff thoroughly.

    Much better: Hire or Outsource a Construction Bookkeeper/Accountant.

    A material receipt can be coded to any of a dozen or more accounts or item codes depending on whether it is a direct cost, indirect cost, Work-In-Progress, retention, warranty, overhead, administrative, or other expense. Putting costs in the wrong place can be disastrous, like baking a cake and putting in a cup of salt instead of sugar because they both look the same.

    Construction accountants think holistically because Job Costing Reports differ from Profit and Loss reports. Job costing reports hardly match any financial reports because economic reports are accumulated vertically, while Job Costing Reports are accumulated horizontally.

    Conclusion

    Understanding costs is paramount in business. Job Costing is a systematic way to price custom projects in your Construction Business, ensuring profitability and competitiveness. While challenges exist, they are surmountable with the right strategies and tools. Job Costing could be the key to unlocking hidden profits in your business.

    Should you need guidance, feel free to reach out. We'll be happy to assist you.

    IMPORTANT NOTICE:

    Recent changes to the Beneficial Ownership Information reporting requirements may affect your organization. Please thoroughly review these updates to comply with the latest regulations. Also, please pay attention to any deadlines and necessary documentation to maintain compliance.

    Starting January 1, 2024, many U.S. businesses must report information about their beneficial owners, i.e., those who own or control the company. Businesses must report Beneficial Ownership Information (BOI) to the Financial Crimes Enforcement Network (FinCEN), a U.S. Department of the Treasury bureau. The reporting, a requirement of the Corporate Transparency Act (CTA), aims to combat financial crime and corruption and must be completed by January 1, 2025.

    Key points about the update:

    Who needs to report:

    Any company formed or registered in the United States, including:

    Corporations Limited Liability Companies (LLCs) Limited Partnerships Certain trusts

    What information needs to be reported:

    This includes the legal name, date of birth, and address of each beneficial owner, as well as identifying information like a passport or driver's license number.

    Filing deadline for existing businesses:

    Companies formed before January 1, 2024, must file their beneficial ownership information by January 1, 2025.

    Filing deadline for new businesses:

    Companies formed in 2024 must file within 90 days of formation.

    Where to file:

    Beneficial ownership information must be submitted electronically through FinCEN's BOI E-Filing website.

    Potential consequences of non-compliance: Businesses that fail to comply with the beneficial ownership reporting requirements may face significant civil penalties and possible criminal charges.

    Please go directly to the FinCEN website for more information and answers to Frequently Asked Questions.

    Keeping your records current is crucial for adhering to these new requirements. If you have any questions or need further clarification, please contact a legal expert specializing in compliance. We do not offer this service, but please feel free to contact me anytime when you need help with your construction bookkeeping, accounting, and business in general.

    Disclaimer: This notice is for informational purposes only and does not constitute legal advice. For specific guidance, please consult with an attorney familiar with the CTA and its regulations.

    About The Author:

    Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or [email protected]

  • This Podcast Is Episode 604, And It's About Stop Chasing Payments - How To Streamline Your Construction Receivables Running a small construction business is a constant juggle, and managing your receivables is one of the more frustrating tasks. How often have you been waiting on overdue invoices? Do you have enough cash flow to cover next month's expenses? If this sounds familiar, you're not alone. Many small business owners need help keeping their accounts receivable in check, which can ultimately impact their business's health and sustainability. This guide will provide practical steps to streamline your invoicing process, confidently approach past-due invoices, and ensure steady cash flow. Understanding the importance of timely invoicing Timely invoicing is more than just good business practice; it's critical to maintaining a healthy cash flow. When invoices go unpaid, your cash flow takes a hit, potentially affecting your ability to pay suppliers, cover payroll, or invest in growth opportunities. By sending invoices promptly, you lay the foundation for timely payments. Studies show that businesses that practice timely invoicing and set clear payment terms see fewer delays and disputes.

    Setting clear payment terms and policies

    You need crystal-clear payment terms and policies to avoid confusion and ensure your clients understand their obligations. These should be outlined in every contract and reiterated on every invoice. Here are some essential components to consider:

    Due dates: Clearly state when payment is due, whether upon receipt, net 30, or another timeframe. Late fees: Specify any penalties for late payments, such as interest or a flat fee. This encourages prompt payment and offsets the cost of delays. Payment methods: Offer several payment options, such as bank transfers, credit cards, and digital wallets, to make it convenient for clients to pay.

    Having these terms laid out upfront will reduce misunderstandings and set expectations.

    Leveraging invoicing tools and templates

    Gone are the days of manual invoicing and spreadsheet tracking. Today, there are numerous invoicing software options that can automate and streamline your billing process. These tools offer templates that ensure consistency and professionalism.

    Tools like QuickBooks and Xero allow you to automate invoice generation and send reminders, and they integrate with your accounting systems. The result? Less time spent on paperwork and more time focusing on your business.

    Strategies for collecting past-due invoices

    Let's face it: Chasing overdue invoices is a task few enjoy. However, it's essential for your cash flow. Here's how to approach it:

    Polite reminders: Start with a friendly reminder email shortly after the due date. Acknowledge that oversights happen and provide an easy way for them to pay. Follow-up calls: Don't hesitate to pick up the phone if emails go unanswered. Sometimes, a personal touch is all it takes to resolve the issue. Overdue statements: Send a statement outlining all overdue invoices and any applicable late fees. This formal documentation can prompt action.

    Remember, consistency is critical. Establish a routine for following up on overdue invoices and stick to it.

    Offering incentives and payment options

    Offering incentives can encourage timely payments. Consider providing a small discount for early payment, an attractive option for clients looking to save a little cash. Additionally, the flexibility of multiple payment methods can remove barriers to prompt payment.

    For instance, offering an early bird discount of 2% for payments made within 10 days can motivate clients to pay sooner rather than later.

    Understanding outstanding vs. past due invoices

    It's crucial to distinguish between outstanding (not yet due) invoices and past-due invoices. Outstanding invoices are simply payments expected at a future date and don't require immediate action. On the other hand, past-due invoices have missed the agreed payment date and need your attention.

    Managing these categories effectively saves resources on invoices that still need follow-up.

    Managing receivables efficiently is vital for small business success. By implementing the strategies above, you can reduce time spent chasing payments and improve your cash flow. This sense of accomplishment in effectively managing your receivables can empower you and contribute to your business's success. Remember, the goal is to create a seamless process that encourages timely payments and reduces disputes.

    Acknowledging the need for construction bookkeeping help is crucial to enhancing your company's financial health. Managing a wide range of projects can become overwhelming as a contractor, especially when keeping track of expenses, invoices, and payroll. By seeking professional bookkeeping assistance, you will streamline your financial processes and free up time to focus on what you do best—building and growing your business. This relief from the burden of financial management can bring a sense of control and peace of mind.

    If managing your receivables becomes overwhelming, consider enlisting a professional bookkeeper or accountant specializing in construction finances. We can help with your invoices, expenses, payroll, and financial reporting, allowing you to focus on your primary business activities.

    Final thoughts

    By recognizing the importance of effective bookkeeping, you position your construction business to receive blessings through profits and build a solid foundation for longevity and success.

    As we reflect on the joy and warmth of being with family and friends yesterday, I want to take a moment to express our heartfelt gratitude to every one of you. Thank you for being part of our business journey. Spending time with loved ones and sharing a meal reminds us of the importance of connection and community.

    I am sincerely thankful for our business relationship and the mutual growth in the construction industry, which enriches our daily lives. Let's carry this spirit of gratitude into the days ahead, finding opportunities to appreciate the little things and support one another.

    About The Author:

    Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or [email protected]

  • This Podcast Is Episode 603, And It's About The Real Cost Of Bad Construction Client Service Have you ever paused to consider the real impact of your business's customer experience? Is it lifting your brand or dragging it down, along with your team's morale? Today's consumers expect nothing short of excellence, so understanding the consequences of poor customer service is vital. So, what does poor customer service cost you? Let's delve into the details—they might change your perspective. The ripple effect of dissatisfied customers Every business faces it sooner or later—a client who leaves less than satisfied. But don't be fooled into thinking that the story ends there. Unhappy customers, in your case, homeowners, rarely stay silent. They're more likely to share their experiences with friends, family, and the vast world of social media. What's worse, a scathing online review can echo for years, impacting your brand's reputation far beyond the initial complaint.

    The National Customer Rage Survey highlights a worrying trend: many consumers are airing their grievances publicly, and the numbers are rising. This digital age makes it far too easy for a bad experience to snowball into a PR nightmare, causing potential sales to slip through your fingers.

    Damaged Reputation: More than just a bad review

    When your reputation takes a hit, it's more than losing one customer. It's about a domino effect that can push potential clients away before they even give you a chance. With social proof playing a crucial role in purchase decisions, even a handful of negative reviews can deter future business. In a competitive market, a damaged reputation can be a slow poison, eroding consumer trust and loyalty over time.

    Decreased customer lifetime value

    Businesses often strive to augment a customer's lifetime value. However, poor customer service can drastically reduce this value. When customers feel undervalued or mistreated, they are less likely to return, cutting short the potential revenue they could have generated. This not only impacts immediate sales but also affects the long-term relationship that could have been nurtured through consistent, positive interactions.

    The cost of increased churn

    High customer churn is a silent killer for any business. When customers don't feel heard or appreciated, they're more likely to jump ship to a competitor who promises better service. This constant turnover is not just costly in terms of lost revenue but also in the effort and expense required to attract new customers to replace those who have left. A revolving door of clientele can undermine your service business and drain resources that could be better spent on growth and improvement.

    Employee morale and productivity

    Believe it or not, poor customer service affects your customers and employees. Handling disgruntled customers is draining, and over time, it can significantly impact employee morale and productivity. When your team constantly deals with unhappy clients, it can lead to burnout and decreased performance, affecting your business's overall efficiency. Investing in proper training and support for your team not only helps improve customer interactions but also boosts worker satisfaction and output.

    Missed opportunities for growth

    Every negative customer interaction is a missed opportunity for improvement and growth. Poor service can blind you to valuable feedback that could lead you toward better practices and innovation. By focusing on delivering exceptional service, you open the door to learning from each customer interaction, paving the way for a more robust and dynamic business model.

    Three steps to mitigate the costs of poor customer service:

    Understanding the costs of poor customer service is the first step, but addressing them requires actionable strategies. Here are three practical steps you can take right now to turn things around:

    1. Enhance employee training and support

    Equip your team with the skills and resources they need to deliver exceptional service. Regular training sessions and workshops can help employees stay sharp and motivated. Consider role-playing customer scenarios to prepare them for real-life interactions. By fostering a supportive environment where employees feel valued and empowered, you not only improve service quality but also boost morale and productivity.

    2. Leverage Customer Feedback

    Don't shy away from feedback—it's a goldmine for improvement. Implement systems to gather customer opinions through surveys, reviews, and direct communications. Use this feedback to identify pain points and areas for enhancement. Actively listening to customers and responding to their needs can transform negative experiences into opportunities for growth, demonstrating your commitment to their satisfaction.

    3. Improve Communication Channels

    Make it easy for customers to reach you. Efficient communication platforms like live chat, social media, and customer portals can enhance the customer experience by providing quick and practical support. Ensure your team is responsive and transparent in their communications, keeping customers informed and engaged. A streamlined communication process resolves issues faster and builds trust and loyalty.

    So, how do you rebuild trust after a client vents frustrations online? Breathe. Don't think the damage has been done - at least not yet.

    1. Leave the negative review up.

    A negative review doesn't have to be the end of the world. Although customers like to see five-star reviews, they understand that perfection is almost impossible—and probably a sign that something is "too good to be true." In that sense, having a client or two provide negative feedback gives more credibility to the positive reviews. Customers expect to see a couple of negative reviews. If they're among the positive feedback, the negatives won't hurt you much and may even increase your legitimacy if handled well.

    2. Respond to the review honestly.

    Customer complaints are a way to build trust with your potential clients by allowing you to respond honestly and professionally. Did something go wrong that was out of your hands? Offer an apology and explain what happened. Was there a misunderstanding? Look for the best opportunity to clear it up. Has the reviewer requested additional information or a solution? Respond online to show what you've done to address the situation. Did the reviewer misunderstand a policy? Explain your policy and invite them to contact you with further questions.

    Doing so shows readers that you take their concerns seriously and are willing to take responsibility when things go wrong.

    3. Learn from negative reviews.

    If you see the same concerns repeatedly in the online feedback, it may be time to review your services. Negative reviews give you insight into areas where your customers feel your business could make changes, so take the time to consider what you're being told. You can improve your offerings or communicate better with clients to manage their expectations.

    Thank them for their feedback, let them know you're taking their concerns seriously, and explain your next steps.

    Final thoughts

    Implementing these steps can significantly reduce the negative impacts of poor customer service, leading to happier customers, more engaged employees, and a more substantial brand reputation.

    Don't panic. A bad review or two isn't likely to ruin your reputation. A few negative reviews can help you build trust with potential clients. You can use the situation to build confidence in your construction business by being responsive, transparent, and honest.

    Finally, remember that a proactive approach to customer service can be the key to unlocking long-term success. You take good care of your clients, so let us take good care of your construction bookkeeping and accounting. Reach out anytime.

    About The Author:

    Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or [email protected]

  • This Podcast Is Episode 602, And It's About The Financial Roadmap To Success: Goal-Setting For Contractors

    Setting financial goals for your construction business may be one of your most important responsibilities as a leader and business owner. Your financial goals serve as far more than wishful projections; they form the backbone of your road map for success, both internal and external. Financial goals are something that every single business should possess regardless of its market, model, or size. Let's explore how to set and track financial goals that empower your business to thrive.

    Why Financial Goals Matter for Your Construction Business

    Financial goals are more than just numbers on a spreadsheet. They are the roadmap that helps you plan and make strategic decisions. Without clear goals, it's like driving without a destination in mind. Think about it—how do you know if you've arrived if you never set out where you wanted to go?

    First, financial goals offer clarity. They transform your vision into actionable targets. When you know precisely what you want to achieve, laying out the necessary steps becomes more accessible. It's akin to plotting the course on a GPS; you need a specific endpoint to calculate the best route.

    Second, financial goals motivate you and your team. A shared goal brings people together, fostering collaboration and boosting morale. Your business benefits from the focus and drive of working towards a common objective.

    Lastly, financial goals prepare you for the unexpected. By regularly tracking your finances, you can identify trends and anticipate potential pitfalls before they become crises.

    The Benefits of Financial Goal-Setting

    Setting financial goals is a powerful tool for business owners, offering many benefits. Not only do they provide direction, but they also enable you to measure success and maintain focus.

    Clarity and focus

    Financial goals bring clarity and focus to your business operations. With well-defined objectives, you can concentrate on activities aligning with your overarching strategy. This clarity makes decision-making more straightforward and more efficient, reducing the clutter of distractions.

    Motivation and accountability

    Goals serve as a source of motivation and accountability. Having clear targets keeps you and your team motivated to achieve them. It also creates a sense of responsibility, as everyone understands their role in reaching the collective goals.

    Risk Management

    Financial goals help identify and manage risks. By setting tangible targets, you are better prepared to anticipate potential challenges. This foresight allows you to develop contingency plans and make informed decisions, reducing the impact of unforeseen events. It's the business equivalent of having a backup generator ready to kick in during a power outage.

    Getting Started with Financial Goals

    Setting financial goals may seem daunting, but it's easier than you think. Start by assessing your current financial situation. Understanding where your business stands financially is the first step to setting realistic and achievable goals.

    Assess your current financial situation.

    Before setting goals, examine your financial records thoroughly. Look at your income, expenses, cash flow, and debts. This comprehensive overview will give you a clear picture of your financial health and highlight areas for improvement.

    Define clear and specific objectives.

    Once you grasp your current situation, it's time to define your financial goals. Ensure they are specific, measurable, achievable, relevant, and time-bound (SMART). Instead of setting a vague goal like "increase profits," aim for something concrete, such as "grow net profit by 20% over the next 12 months."

    Align goals with your business strategy.

    Your financial goals should align with your overall business strategy. Consider your construction company's mission, values, and long-term vision. Ensure that your financial objectives support and contribute to these larger goals. For instance, if expanding to another location is part of your strategy, set financial targets that reflect this growth ambition.

    Breaking Down Goals Into Achievable Milestones

    Significant financial goals can feel overwhelming, but breaking them into smaller, manageable milestones makes them more attainable.

    Create incremental milestones.

    Divide your larger financial goals into incremental milestones. For example, if you aim to increase annual revenue by $100,000, set quarterly targets of $25,000. These milestones act as stepping stones, providing a clear path toward achieving your ultimate goal.

    Assign responsibilities and set deadlines.

    Assign specific responsibilities to team members or departments and establish milestones' deadlines. This delegation ensures accountability and encourages collaboration. When everyone knows their role and timeline, the team can work cohesively toward the shared objective.

    Celebrate small wins.

    Celebrate each milestone's achievement. Acknowledging small wins boosts morale and motivation, reinforcing the progress made. It's like celebrating each mile during a marathon—it keeps spirits high and momentum going strong.

    Tracking and Measuring Progress

    Setting financial goals is only half the equation; tracking and measuring progress is equally crucial.

    Implement a tracking system.

    Establish a system to track and measure your progress regularly. This could be through financial software, spreadsheets, or other real-time data tools. Regular monitoring allows you to identify trends, adjust, and stay on track.

    Review and adjust goals periodically.

    Financial goals are not static; they should be reviewed and adjusted periodically. Changes in the market, industry, or internal factors may necessitate modifications to your goals. Conduct regular reviews to ensure your goals remain relevant and aligned with your business strategy.

    Use Key Performance Indicators (KPIs).

    Incorporate KPIs to measure your progress. KPIs are quantifiable metrics that reflect your success in achieving specific objectives. They provide valuable insights into the effectiveness of your strategies and guide decision-making.

    Use Technology to Help You Reach Your Goals

    Technology can play a pivotal role in managing financial goals effectively.

    Explore financial management software.

    Consider using financial management software to streamline goal setting, tracking, and analysis. These tools offer budgeting, forecasting, and reporting features, enabling you to make data-driven decisions.

    Automate processes for efficiency.

    Leverage automation to enhance efficiency in financial goal management. Automation can handle invoicing, expense tracking, and financial reporting, freeing strategic planning and decision-making time.

    Gain insights through data analytics.

    Use data analytics to gain valuable insights into your financial performance. Check trends, identify opportunities, and uncover potential risks. Data-driven insights empower you to make informed decisions and fine-tune your financial strategies.

    Final thoughts

    Setting and tracking financial goals is essential for small business success. They provide clarity, motivation, and risk management, guiding your construction business toward growth and sustainability. By assessing your current financial situation, defining clear objectives, and breaking them down into achievable milestones, you can pave the way to success.

    Remember to track and measure progress regularly, leveraging technology for efficiency and insights. With well-defined financial goals and a strategic approach, your construction business can thrive in today's competitive landscape. Start setting your financial goals today and watch your business flourish!

    Contact us for further resources and guidance. Your business's financial success begins with proactive planning and strategic execution. Initial consultation is free, so let's talk soon.

    About The Author:

    Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or [email protected]

  • This Podcast Is Episode 601, And It's About The Delegation Mindset: Empowering Your Construction Team Delegation is a skill often discussed but rarely mastered, especially by small construction business owners wearing multiple hats. The balancing act of managing daily operations while pushing for growth can be overwhelming. Imagine if you could free up hours in your day to focus on strategic decisions rather than getting bogged down in every minute detail. This is where the art and science of delegation come into play. Understanding and implementing effective delegation strategies can enhance productivity, foster team growth, and drive your business forward.

    What is delegation?

    In essence, delegation assigns responsibility and authority to others to complete tasks. It involves more than just delegating tasks; it's about empowering your team with the right resources and support to achieve goals efficiently. But why is it seen as both an art and a science? The art comes from understanding your team's strengths and how to motivate them, while the science involves the systematic approach to distributing tasks effectively.

    Why does Delegation matter?

    Delegation is crucial for construction business owners seeking efficiency and growth. Time saved is money earned.

    Here are some compelling reasons why it should be a part of your management toolkit:

    Increased productivity: You can concentrate on high-impact activities requiring expertise and oversight by delegating tasks. Skill development: When you entrust tasks to your team, you allow them to learn, grow, and become more skilled. Enhances trust and collaboration: Delegating tasks builds mutual trust between you and your team, boosting morale and cooperation. Promotes innovation: With more autonomy, team members are encouraged to think creatively and propose innovative solutions.

    Types of Delegation

    Understanding the different types of delegation can help you apply the right one to a given situation:

    Task delegation: Assign specific tasks that require completion within a set timeframe. Responsibility delegation: Hand over entire processes or projects, giving your team ownership and accountability. Authority delegation: Allow team members to make decisions that affect their tasks, boosting engagement and empowerment.

    Pitfalls of Delegation

    Like any other management skill, delegation comes with its set of challenges. Knowing what these common pitfalls are can help you avoid them:

    Micromanagement: Overseeing every aspect of delegated tasks can undermine your team's confidence and independence. Lack of clarity: Vague instructions can lead to confusion and errors in task completion. Fear of losing control: Worrying about the outcome might prevent you from effectively delegating essential tasks. Time constraints: Feeling rushed can lead to improper delegation, affecting quality and team morale.

    How to delegate effectively

    Effective delegation isn't a one-size-fits-all solution. Here are steps to help you delegate successfully:

    1. Identify tasks to delegate

    Start by listing all the tasks you currently handle. Identify which tasks can be transferred to others based on their complexity and your team's capabilities. Routine and time-consuming tasks are prime candidates for delegation.

    2. Choose the right person

    Match tasks with the right person by evaluating their skills, experience, and current workload. Consider their interests as well to ensure they are motivated and engaged.

    3. Set clear expectations

    Communicate your expectations. Outline the task's purpose, desired outcome, and deadlines. Ensure that your team members understand the level of quality and any constraints they might face.

    4. Provide resources and support

    Equip your team with the necessary tools and training to complete their tasks. Offer your support and be available for guidance to ensure they feel confident in their roles.

    5. Monitor progress without micromanaging

    Check-in regularly to offer feedback and ensure tasks are on track, but avoid micromanaging. Trust your team to complete their assignments, and encourage open communication regarding issues or questions.

    6. Celebrate successes

    Recognize and celebrate achievements. Acknowledge your team's hard work and contributions to foster loyalty and motivation.

    Overcoming delegation challenges

    Even with the best intentions, challenges can arise when delegating. Here's how to tackle them:

    Building trust: Invest time in getting to know your team. Be transparent, show appreciation, and provide opportunities for growth to strengthen trust. Effective communication: Develop a culture of open dialogue by encouraging questions and clarifying expectations regularly. Managing fear of failure: Start by delegating smaller tasks to build confidence, gradually increasing complexity as your team grows more comfortable.

    Delegating by Outsourcing

    Delegating your bookkeeping and accounting to a construction bookkeeper offers several benefits that can significantly enhance the efficiency and effectiveness of your business operations.

    Here are some of the key advantages:

    1. Specialized Knowledge: Construction bookkeepers possess specialized knowledge of the industry and are familiar with its unique financial practices, regulations, and challenges. This expertise ensures accurate financial reporting and compliance with industry standards.

    2. Time Savings: Bookkeeping can be time-consuming, especially for small construction business owners who already manage multiple responsibilities. By delegating this task, you free up valuable hours to focus on strategic activities, client relations, and overall business growth.

    3. Increased Accuracy: Professional bookkeepers are trained to handle financial data meticulously. Their expertise minimizes the risk of errors in bookkeeping, reducing the likelihood of costly mistakes and the stress of potential audits.

    4. Better Cash Flow Management: A dedicated bookkeeper can help monitor your cash flow more effectively, ensuring you understand your financial position clearly. They can provide timely insights on receivables, payables, and budgeting, which is crucial in managing project costs.

    5. Enhanced Reporting: Construction bookkeepers can generate detailed financial reports that provide valuable insights into your projects' performance. They can identify trends and areas for improvement, enabling you to make informed decisions about your business.

    6. Compliance and Tax Preparation: Keeping up with tax regulations can be complex, especially in the construction industry. A construction bookkeeper can ensure that your financial records comply with rules and help prepare for tax season, potentially saving you money through proper deductions.

    7. Risk Management: Outsourcing your bookkeeping tasks reduces the risks of mishandling financial information. A professional bookkeeper implements best practices for record keeping and financial controls to safeguard your business against fraud and errors.

    8. Focus on Core Competencies: Delegating bookkeeping allows you to concentrate on what you do best – running your construction business. This focus can lead to increased productivity and better service for your clients.

    9. Scalability: As your business grows, so do your financial management needs. A construction bookkeeper can quickly scale their services to accommodate your changing requirements, ensuring that your financial operations remain efficient and effective as your business expands.

    Summing up

    Mastering delegation is a process that blends art and science. It's about balancing control and trust, strategy and intuition. Implementing these strategies can transform delegation into a powerful tool that lightens your load, empowers your team, and propels your business forward.

    Delegating your bookkeeping and accounting to a construction bookkeeper can improve accuracy, efficiency, and strategic insights, contributing to your construction business's overall success. By leveraging their expertise, you lighten your workload and position your business for growth and sustainability.

    Ready to make delegation work for you? Start by identifying one task you can delegate this week and watch how the ripple effect of trust and efficiency begins to transform your workflow. If it's bookkeeping and accounting, we can help. Calling me will not cost you anything - other than your phone subscription and 30 minutes (more or less) of your time.

    About The Author:

    Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or [email protected]

  • This Podcast Is Episode 600, And It's About Proven Practices To Combat Procrastination In Construction Procrastination can be a formidable foe for small business owners. With endless responsibilities, it's easy to fall into the trap of putting off important tasks for later. The fast-paced construction world can lead to missed deadlines, increased costs, and frustrated clients. Delayed decisions and unfinished tasks not only affect timelines but can also impact budgets and client satisfaction.

    Here are some effective techniques tailored for construction professionals to help combat procrastination and boost productivity.

    1. Eat the frog first

    Have you ever heard of the saying "Eat the frog first"? It's a productivity hack inspired by Mark Twain's advice to tackle your most challenging task—the "frog"—first thing in the morning. Once that daunting task is out, everything else seems like a breeze. Studies have shown that people perform better and more efficiently in the morning, making it the perfect time to focus on demanding tasks.

    Start by identifying your daily "frog" and making it your priority each morning. Feeling accomplished early in the day sets a positive tone. It can motivate you to tackle less demanding tasks without delay.

    Not all tasks carry the same weight. Like the Eisenhower Matrix, this technique distinguishes between urgent and essential tasks. Focus on high-impact tasks that contribute significantly to project completion. Creating to-do lists that rank tasks can offer a clear path forward and help maintain focus.

    "Eat a live frog first thing in the morning, and nothing worse will happen to you the rest of the day."

    2. Break tasks into smaller steps

    Large tasks can be daunting and lead to procrastination. However, breaking them down into smaller, more manageable steps can provide relief. For instance, instead of a daunting 'launch a new marketing campaign,' start with 'research target audience' or 'draft email copy.' This approach makes tasks seem less overwhelming and gives you a sense of progress as you complete each step.

    Breaking larger projects into smaller tasks with specific deadlines not only makes the workload seem less challenging to tackle but also allows for measurable progress. Use project management tools to track deadlines and milestones, keeping the team informed and motivated.

    Combine this with time blocking, a powerful technique that involves dedicating specific blocks of time to particular tasks. This structured approach reduces distractions and helps maintain flow. Consider blocking out uninterrupted time for critical tasks such as planning, meetings, or site visits to keep the momentum going. Remember, every small step takes you closer to your ultimate goal.

    3. Set specific deadlines

    Setting a specific deadline—even for tasks without an inherent timeframe—can significantly reduce the tendency to procrastinate. This practice, based on Parkinson's Law, states that work expands to fill the time available for completion. Establishing a firm deadline creates a sense of urgency that propels you into action, putting you in control of your time. Be realistic, but also push yourself to stick to these deadlines.

    Establish a routine of reviewing progress daily or weekly. This practice can keep goals in sight and allows for adjustments as needed. Reflect on accomplishments and identify areas needing more attention. Use tools like calendars or project management apps to keep track of due dates and ensure accountability.

    4. Create a distraction-free workspace

    A cluttered desk or constant notifications can be significant roadblocks to productivity. Designate a workspace that reduces distractions and fosters focus. This might mean tidying up your desk, using noise-canceling headphones (during desk work), or setting specific times to check emails and social media. A study in the Harvard Business Review revealed that employees working in clean environments were more productive and less susceptible to procrastination. Take control of your surroundings to create an atmosphere conducive to deep work.

    The physical work environment dramatically influences productivity. Ensure that job sites and offices are organized and free of distractions. Proper tools, equipment, and resources should be readily available. A clean, organized workspace can significantly enhance focus and drive productivity.

    5. Reward yourself for completing tasks

    Positive reinforcement is a powerful motivator. When you complete a task—especially one you've been dreading-reward yourself. This could be a short break, a treat, or simply the satisfaction of checking it off your to-do list. By associating task completion with positive outcomes, you train your brain to view tasks as opportunities for reward rather than stress, fostering a sense of accomplishment and motivation. Over time, this can reduce procrastination and enhance productivity.

    Cultivating a positive work culture can significantly impact motivation and productivity. Recognize achievements, no matter how small, to foster a sense of accomplishment among your team. Celebrate successes at various project stages to boost morale and keep everyone engaged. Consider implementing a rewards program to meet deadlines consistently.

    Root causes

    Sometimes, procrastination stems from deeper issues, such as fear of failure or lack of interest. Take time to identify these underlying causes within yourself or your team. Open discussions can lead to solutions that address concerns, paving the way for more proactive behavior.

    As a leader, it's essential to model the behavior you want to see in your team. Show your commitment to deadlines and proactive task management. When team members see leadership prioritizing timely completion, they'll likely follow suit.

    Final thoughts

    The construction industry is notorious for unexpected changes. Remaining flexible in your approach allows you to adapt to new challenges without derailing your progress. Embrace changes as part of the process, recalibrating your goals and tasks as needed.

    We're here to help you achieve your goals efficiently and effectively. We can assist you in leveraging construction management software to streamline processes. By automating routine operations, you free up time to focus on more critical aspects of the project.

    Remember, overcoming procrastination isn't just about discipline but finding what works for you. The key is not just eliminating procrastination but also fostering a culture of accountability and efficiency. Implement these strategies today to transform how you work and succeed as a construction business owner.

    About The Author:

    Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or [email protected]

  • This Podcast Is Episode 599, And It's About Mastering Leadership In Construction: From Passive To Assertive Effective leadership is crucial for project success in the dynamically challenging construction environment. A Project Manager (PM) oversees operations, guides teams through day-to-day tasks, ensures effective communication, and maintains stakeholder alignment. As many of you, our readers and clients, are both wearing two hats - PM and Owner; it's essential to understand the advantages and disadvantages of taking on both roles. As a Project Manager and a Business Owner, you deeply understand the entire process, from planning to execution. This holistic view allows for better decision-making. You have the authority to implement your vision and strategies, ensuring that quality and efficiency align with your goals. You can build long-term relationships with clients, subcontractors, and suppliers, enhancing trust and collaboration. As the owner, you can choose the projects you want to take and the direction of your business, allowing for personal and professional growth. However, balancing the responsibilities of both roles can lead to very long hours and difficulty maintaining a work-life balance. As both a PM and business owner, the weight of decisions falls on your shoulders, which can be stressful. Ownership also involves financial investment and risks, mainly if projects do not go as planned—this could include juggling resources, including labor, materials, and budgets, which can be challenging and may lead to conflicts. You may often face unexpected challenges that require immediate attention, leading to a high-pressure environment. As a business owner, you might find it hard to delegate tasks, feeling the need to oversee everything, which can lead to burnout. The key to balancing these roles is knowing your strengths and limitations. First, it is important to recognize that various leadership styles can empower PMs and Owners to adapt their approach for optimal results. Here are several essential styles of leadership to consider in Construction Project Management. 1. Autocratic Leadership Autocratic leaders make decisions independently, with little input from team members. This can benefit construction projects when quick decisions are required, such as during critical program changes or when addressing safety issues. However, while it can expedite decision-making, this style may suppress team creativity and engagement. 2. Transformational Leadership Transformational leaders inspire and motivate their teams by promoting a shared vision. In construction, where project goals often evolve, this style can be particularly effective in driving change. By empowering team members and fostering innovation, transformational leaders can cultivate a proactive environment that aligns with the project's objectives. 3. Servant Leadership This style focuses on team members' growth and well-being. Servant leaders prioritize collaboration and support to meet their team's needs. In construction, this approach enhances morale and encourages open communication, vital for troubleshooting issues and delivering projects on time. 4. Democratic Leadership Democratic leaders solicit input and collaborate with their teams on decision-making. This leadership style can enhance team cohesion and ensure all voices are heard. Engaging team members in planning and problem-solving in construction projects can lead to more innovative solutions and a stronger sense of ownership among the workforce. 5. Transactional Leadership Transactional leaders focus on clear structures and defined tasks, rewarding compliance and performance. This can be vital for maintaining schedules, budgets, and compliance with safety regulations in a construction setting. While this style ensures accountability, it may not foster creativity or long-term commitment among team members. 6. Laissez-Faire Leadership Laissez-faire leaders offer minimal direction and allow team members to make decisions. This approach can be effective in construction when managing highly skilled professionals who thrive in autonomous environments. However, clear guidelines may lead to a lack of coordination and inefficiency. 7. Situational Leadership Situational leadership requires adaptability, allowing the PM to adjust their style based on the project and team's needs. This flexibility is particularly beneficial in construction, where unforeseen challenges often arise. By assessing situational variables—such as team dynamics or project complexity—a PM can choose the most effective leadership style at any given time. Leadership styles significantly impact team dynamics, productivity, and overall business success. While you may think adapting to the situation is the best option, you need to consider this: Yes, a passive leadership style may seem non-confrontational and agreeable, but it often leads to unresolved issues, a lack of direction, and decreased morale. Transforming from a passive to an assertive leadership style can be a game-changer for your business. Understanding Passive vs. Assertive Leadership Passive leaders usually: Avoid conflict at all costs Hesitate to express opinions or make decisions Allow others to dictate terms Fail to set clear expectations and boundaries Assertive leaders usually: Communicate openly and honestly Make decisions confidently Set and enforce clear expectations Respect both your rights and those of others The Challenges of Passive Leadership Passive leaders often struggle to articulate their needs and expectations, leading to team confusion, frustration, and inefficiency. For instance, a passive leader might avoid addressing a team member's repeated tardiness, resulting in resentment among other employees who adhere to punctuality. The Benefits of Becoming Assertive Transforming into an assertive leader brings numerous advantages:
    Improved Communication: Clear, direct communication reduces misunderstandings and fosters transparency. Enhanced Team Morale: Employees value fair and consistent leaders, leading to higher job satisfaction. Better Decision-Making: Assertive leaders make timely and informed decisions, driving the business forward. Increased Respect: Teams respect leaders who stand by their principles and address issues promptly. Practical Tips for Making the Shift 1. Start Small: Begin by asserting yourself in low-stakes situations. Practice expressing your opinions in meetings or setting minor boundaries. 2. Use "I" Statements: Frame your thoughts using "I" statements to take ownership of your feelings. For example, say, "I feel concerned when deadlines are missed," instead of "You always miss deadlines." 3. Try Active Listening: Listen attentively to show that you value others' input. This fosters mutual respect and opens the door for more assertive interactions. 4. Set Clear Expectations: Clearly define your team's roles, responsibilities, and expectations. This will help prevent ambiguity and ensure everyone knows what is required. 5. Seek Feedback: Ask trusted colleagues or mentors about your leadership style. Use this input to adjust and improve your assertiveness. 6. Stay Calm and Composed: Try to maintain a calm attitude, even in challenging situations. This helps keep discussions constructive and focused on solutions. 7. Learn to Say No: Say no when necessary. Respectfully declining requests that don't align with your goals ensures your resources are used effectively. Final thoughts Choosing the right leadership style as a Project Manager or a Business Owner (or both) in construction is crucial to navigating the complexities of each project. Influential leaders recognize the value of blending different styles and adapting their approach to changing circumstances. By leveraging these various leadership styles, PMs can foster a productive work environment, drive team performance, and ultimately enhance project success. The ability to inspire, engage, and direct team efforts will not only lead to the completion of projects on time and within budget but can also pave the way for sustained growth and improvement within the organization. Transitioning from a passive to an assertive leadership style is a transformative journey that requires practice and commitment. The benefits—improved communication, better decision-making, increased respect, and enhanced team morale—are worth the effort. By embracing assertiveness, you can lead your team more effectively and drive your business toward tremendous success. Do you need further guidance on developing your assertiveness? Perhaps you would like to focus more on your business and leadership journey. We are here to support you, whether you need a little or a lot of help. Contact me today.

    About The Author:

    Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or [email protected]

  • This Podcast Is Episode 598, And It's About Essential Strategies For Sales Success In The Construction Business In the competitive construction world, having a strong sales strategy is essential for sustaining and growing your business. A well-defined approach can increase your project pipeline and create lasting client relationships. It will give you a framework for generating leads, closing deals, and ultimately increasing revenue through nurturing existing accounts, thought leadership, and practical pricing discussions. Here are some effective sales strategies to help construction business owners like you achieve solid sales success. 1. Understand Your Market Before you embark on any sales strategy, it's crucial to understand your target market comprehensively. Research local demographics, infrastructure needs, and industry trends. This knowledge will serve as the foundation for tailoring your offerings and marketing efforts to meet specific demands, increasing your chances of success. 2. Build a Strong Brand Presence In construction, reputation is everything. Establishing a recognizable brand that reflects your values and quality of work can significantly enhance your credibility. Invest in professional branding, including your logo, website, promotional materials, and social media presence. Your online image should portray reliability and professionalism. 3. Leverage Networking Opportunities Networking is vital in the construction industry. It's not just about meeting potential clients, suppliers, and contractors but also about building a community and fostering collaborative opportunities. This sense of connection and engagement can lead to referrals and partnerships, so follow up with contacts after initial meetings. 4. Create Value Through Education Write and share blog posts or offer free workshops or webinars that provide valuable information about your expertise. This not only positions you as an industry authority but also shows that you respect your potential clients by providing them with practical knowledge. Participate in industry events and forums to showcase your knowledge. Collaborate with other thought leaders to broaden your reach and credibility. Pro Tip: Repurpose your valuable content into different formats, such as infographics or podcasts, to reach a wider audience and cater to various preferences for consuming information. 5. Use Technology Wisely Utilize customer relationship management (CRM) software to track leads, manage client interactions, and analyze sales performance. Project management tools can help streamline operations and improve communication with clients. The more organized and efficient you are, the more your chances of closing sales improve. Remain adaptable: Stay informed about market trends and changes that could impact your business. Regularly review and assess the effectiveness of your sales strategies and be willing to pivot as needed. Encourage team input on potential improvements and innovations in your sales approach. 6. Personalized Follow-Ups After meeting a potential client or completing a project, a personalized follow-up is not just a nice gesture; it's a strategic move. Send thank-you notes, check their satisfaction, or offer additional services that complement the previous project. These personal touches can turn potential leads into loyal clients, strengthening your business relationships. Nurture existing accounts: Schedule regular check-ins with current customers to maintain relationships. Use social media to engage with customers through personal messages and content. Identify opportunities for upselling and cross-selling based on customers' past purchases. Pro Tip: Again, you can leverage CRM software to automate check-in reminders and track engagement history, ensuring no account is overlooked. 7. Develop a Referral Program Word-of-mouth is one of the most powerful sales tools in the construction industry. Offer incentives, such as discounts on future projects, to encourage satisfied clients to refer you to their friends and family. This not only rewards existing clients but also expands your customer base organically. 8. Focus on Client Service Exceptional customer service sets you apart from your competitors. Ensure your team is trained to provide a positive experience from the initial consultation to project completion. Being responsive, transparent, and attentive to client needs fosters trust and satisfaction—critical ingredients for repeat business. Craft custom pitches: Conduct thorough research to understand your prospects' unique challenges and pain points. Tailor your sales messaging to address these specific needs and solutions. Follow up with prospects to gather feedback and adjust your pitch. Pro Tip: Incorporate a discovery phase in your sales process where you actively listen to your prospects' concerns and needs. This will enable you to tailor your pitch with relevant examples that resonate with them. 9. Set Measurable Sales Goals and Be Transparent Establish clear, measurable sales goals to keep your team focused and motivated. Implement regular check-ins to assess progress and adjust your strategy as needed. This collaborative effort helps reinforce team accountability and align everyone toward a common objective. Handle pricing discussions transparently: Research and understand your audience's preferences on when to discuss pricing. Prepare clear, value-focused pricing proposals that highlight your product's or service's benefits. Keep communication open and be willing to answer any price-related concerns. Pro Tip: Use storytelling to illustrate the value of your product in real-world scenarios. This will help customers imagine the positive impact of their investment and facilitate a smoother discussion about pricing. 10. Embrace Feedback Feedback from clients is invaluable. After project completion, request input on their experience working with you. This signals your commitment to improvement and helps refine your sales approach. Clients appreciate companies that value their opinions, which can lead to repeat business and referrals. Pro Tip: Regularly seek feedback from your sales team and customers about their experiences and what they feel could be improved, ensuring that your approach remains customer-centric and responsive to their needs. FInal thoughts Implementing a solid sales strategy in your construction business requires a combination of marketing acumen, relationship-building, and a commitment to customer satisfaction. Understanding your market and leveraging technology while providing exceptional service can enhance your sales efforts and set your business up for long-term success. Your construction company can thrive in challenging market conditions with a structured approach and continuous evaluation. Following these steps will give you a robust sales strategy; after all, closing a sale means opening and building lasting relationships.

    About The Author:

    Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or [email protected]

  • This Podcast Is Episode 597, And It's About Key Questions To Help Evaluate And Operate Your Construction Business External factors, such as economic changes or technological advances, can significantly impact whether a business will thrive or fail. The rise of sharing and gig economy apps is an excellent example. These apps gave consumers more affordable options for daily tasks and errands and provided individuals with a new way to earn money on their schedules. Running a business is a fascinating journey. But it's essential to thoroughly evaluate your company before moving further to ensure you're creating a sustainable and successful venture. Costs may be high, requiring careful planning. You may need to educate your customers and convince them to adapt to your business before they're ready to use it or hire you. And let's remember the competition that already exists in the market.

    Competitor research is critical to evaluating your company when it's just starting out. Knowing your competitors, their operations, and their strengths and weaknesses will help you create a successful strategy.

    To start with, through phone conversations or in-person chat, I usually tell our clients to consider these top five questions:

    1. What are my short-term and long-term business goals?

    2. How well do I understand my target market and customer needs?

    3. What sets my construction company apart from competitors?

    4. Am I effectively managing my financial resources and cash flow?

    5. Do I have a clear marketing and branding strategy in place?

    If you know the answers, the questions will not bother you.

    - Randalism

    In school, when you sat for an exam or a test, and you knew the material forwards and backward, it was fast and easy. The exams and tests for the classes you struggled with were the opposite. Having a Business Process Management Plan answers the questions about how to run your business because it is something you developed. Not something someone else did and handed to you.

    As you build and grow your construction business, you must constantly evaluate and reflect on your progress. By investing a little effort now, you can save money, time, and heartache. Asking yourself the right questions can help you navigate challenges, make informed decisions, and set strategic goals for the future.

    Here are some key questions to consider as you learn more about your construction business:

    1. Financial Performance:

    How is the overall financial health of the business? Are there any significant fluctuations in revenue or expenses? What is the profitability of different projects or contracts?

    It's important to know what resources, including financial capital, you need to start and maintain your company. It's also important to know what barriers exist. These barriers include high startup costs, tough competitors, or regulatory hurdles that may need to be overcome.

    2. Operational Efficiency:

    Are projects being completed on time and within budget? What is the status of current projects in terms of milestones and deadlines? Are there any recurring operational challenges or bottlenecks?

    Consider what systems and tools you can implement to streamline operations and improve efficiency.

    3. Customer Satisfaction:

    How satisfied are your clients with the quality of work and customer service? Are there any common feedback or complaints from clients? What steps are being taken to address customer concerns and improve satisfaction?

    Evaluate how you can foster strong relationships with clients, suppliers, and subcontractors by understanding the current market and trends and being an active listener.

    4. Employee Engagement and Development:

    How engaged are my employees in their work? What opportunities are available for professional development and growth? Are there any notable retention or recruitment challenges?

    Not everyone is an expert at everything. You have to ask yourself whether you have the right skills to launch and run the business or who you can gather around you to support you.

    5. Compliance and Risk Management:

    Am I up to date with relevant industry regulations and standards? What measures are in place to mitigate potential risks in projects? Are there any outstanding legal or compliance issues that need attention? How do I prioritize safety and compliance in my construction projects?

    Not every project is guaranteed success. There are always inherent risks involved in starting a new venture. Evaluating these risks and creating contingency plans to address them is an integral part of the evaluation process, especially ensuring that your company complies with regulations and industry standards.

    Of course, measure and track the results of your journey and improvements. I do not intend to deter you with this post; my goal is to encourage you to think about what you must do to turn your company into a successful business and fill in the spots you may have missed.

    Balancing various responsibilities within a limited timeframe can be challenging, and time equals money. You might be better off focusing on your skills, but hiring help under your payroll is unnecessary. You can, however, outsource tasks like:

    1. Administrative

    Responsibilities such as bookkeeping, invoicing, and paperwork can be overwhelming for solo business owners also focused on project management and client communication.

    2. Financial Management

    Many solo construction business owners require assistance with financial tasks such as budgeting, accounting, and tax preparation to ensure compliance and economic stability.

    3. Time Management

    Assistance with time management strategies and tools can significantly benefit solo business owners like you.

    4. Legal and Compliance Matters

    Understanding and adhering to complex legal and compliance requirements, including permits, licenses, and safety regulations, often requires external support to avoid potential pitfalls.

    5. Marketing and Business Development

    Generating leads, marketing services, and expanding the business can be daunting for construction business owners who may need guidance on effective marketing strategies and business growth opportunities.

    6. Professional Development

    Staying updated with industry trends, new technologies, and best practices often requires external resources and support, especially for solo contractors juggling multiple roles.

    Final thoughts

    Building a successful business is not a sprint; it's a marathon. By regularly reflecting on these questions and seeking answers, you can gain valuable insights into your industry, identify areas for improvement, and make well-informed decisions to drive sustainable growth. Continuous learning and self-assessment are not just tools but the cornerstones of building a successful construction business. Stay committed, stay motivated, and keep learning.

    About The Author:

    Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or [email protected]

  • This Podcast Is Episode 596, And It's About Overcoming Solo Contractor Challenges: How MAP Can Simplify Operations Does this sound like you? Maybe you started your company with a few friends and relatives as your earliest clients, and you thought your overhead expenses would be low since you worked out of your home. You made a decent living for yourself, hired a few sub-contractors per project, paid your suppliers, and earned a profit—at least that is what your tax preparer said. Things begin to change, and the reality of the construction industry begins to dawn on you. Those early customers who were your friends because you could get faucets, fixtures, and materials at wholesale prices now tell you they were happy with your work. They want your construction company to do all their future work (and refer you to their closest neighborhood friends) as long as your price is lower than the other bids they are getting. Yes, this kind of business builds your integrity, but at the same time, you are dirt-poor. Why? Because as a construction company owner, you now have overhead no matter what business entity you operate. It's not just office overhead; you have field overhead, too.

    Office overhead includes expenses like shop rent, office rent, standard area management fees, bookkeeping, insurance audits, quarterly tax returns, office payroll, utilities, a computer, an administrative assistant, insurance, contributions, associations dues, etc. Field overhead includes tools and equipment, cell phone liability insurance, contributions, and more.

    This is not even an extensive list, but you have to manage all these things simultaneously to keep your company going and your prices competitive.

    Starting a construction business can be both challenging and rewarding. If you're considering venturing into this industry, whether you've just started or are just emerging, it's essential to have a strategic plan in place to manage your business effectively. Here are some key steps to help you manage your construction business successfully from the outset.

    1. Develop a Solid Business Plan: Before diving into the world of construction, it's crucial to have a comprehensive business plan that outlines your goals, target market, financial projections, and marketing strategies. A well-thought-out business plan will serve as a roadmap for your company's growth and help you secure funding if needed.

    2. Obtain the Necessary Licenses and Permits: Compliance with local, state, and federal regulations is vital. Make sure to obtain all the required licenses and permits to operate legally. This may include contractor licenses, building permits, and adherence to zoning regulations.

    3. Build a Strong Financial Foundation: Managing the finances of your construction business is critical to its success. Set up a separate business bank account, track all expenses and income, and consider hiring a professional accountant to manage your books. Additionally, secure adequate insurance coverage to protect your business from potential risks.

    4. Invest in Quality Equipment and Tools: Invest in reliable construction equipment and tools to deliver high-quality work. Whether it's heavy machinery, power tools, or safety gear, having the right equipment is essential for efficiency and safety on the job site.

    5. Establish a Network of Reliable Suppliers and Subcontractors: Building solid relationships with suppliers and subcontractors is key to ensuring a smooth construction process. Look for reputable suppliers who can provide quality materials at competitive prices and subcontractors who have a track record of delivering exceptional work.

    6. Focus on Safety and Compliance: Prioritize safety on your job sites by implementing proper safety protocols and providing ongoing employee training. Additionally, stay current with industry regulations and standards to ensure compliance with all safety and building codes.

    7. Implement Efficient Project Management: Effective project management is crucial for delivering projects on time and within budget. Use project management software to streamline communication, track progress, and manage resources effectively.

    8. Marketing and Branding: A strong brand presence is essential for attracting clients in the competitive construction industry. Invest in professional branding, create a user-friendly website, and leverage social media platforms to showcase your work and connect with potential clients.

    9. Prioritize Customer Satisfaction: Building a positive reputation in the construction industry relies heavily on delivering exceptional customer service. Focus on understanding your client's needs and expectations and consistently strive to exceed them.

    10. Stay Informed and Adapt: The construction industry is constantly evolving, so it's crucial to stay informed about new technologies, trends, and best practices. By adapting to market changes and continuously seeking growth and improvement opportunities, you can stay ahead of the curve and ensure the success of your business.

    As the sole owner, you have the freedom to make decisions and steer the direction of your business. This sense of control and empowerment is a significant advantage, but it also means you bear the full responsibility for its success or failure.

    Simply put, to navigate this path successfully, you must focus on several key areas to ensure the growth and sustainability of your construction business:

    Marketing - Accounting - Production

    Marketing

    Building a solid network of clients, suppliers, and industry contacts is invaluable as a sole proprietor. Utilize social media, industry events, and local business networks to promote your services and build relationships within the construction community. This network can provide support, advice, and potential business opportunities, helping you navigate the challenges of running a construction business.

    Consider specializing in a particular type of construction work or offering unique services that set you apart. Whether eco-friendly remodeling, custom carpentry, or historic restoration, having a niche can attract a specific clientele.

    Accounting

    Separating personal and business finances is essential to maintaining clarity and accuracy. Setting up a dedicated business bank account and diligently tracking all income and expenses will help you stay on top of your finances and make informed decisions.

    Additionally, establishing a solid accounting system is vital. Keeping detailed records of all financial transactions, including invoices, receipts, and expenses, will not only help you maintain compliance with tax regulations but also provide valuable insights into your business's financial health.

    Production

    As the face of your business, delivering high-quality work and exceptional customer service will help you build a strong reputation and generate positive word-of-mouth referrals.

    Stay informed about licensing, permits, and safety regulations relevant to your construction business. Remaining compliant not only ensures the smooth operation of your business but also helps you avoid potential legal issues.

    Final thoughts

    While you may possess exceptional skills in your craft, managing the business side of things effectively is crucial for long-term success. Investing in professional development and staying updated with industry trends and best practices is vital for long-term success. Continuing education, obtaining relevant certifications, and keeping abreast of technological advancements in the construction sector will give you a competitive edge in the market.

    Success in the construction industry goes beyond technical skills. It also requires strong business acumen and a dedication to professionalism. You can build a thriving and reputable construction business with the right approach.

    Remember, you don't have to go through this alone. Going solo means you do what you do best and can outsource the rest, like your bookkeeping, for instance. We look forward to hearing from you.

    About The Author:

    Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or [email protected]

  • This Podcast Is Episode 595, And It's About The Fraud Factor: How Outsourced Bookkeeping Can Safeguard Your Company Fraud can be a significant threat to businesses of all sizes in any industry. Construction companies are not spared and are even more vulnerable to various fraudulent activities, from bid rigging and inflated costs to payroll fraud and misuse of funds. Many small business owners have become increasingly concerned about fraud after the pandemic. According to SAP Concur (An expense management solutions company), a staggering 85% of businesses surveyed expect the risk of fraud to continue. Making matters worse, many fraudulent acts originate from within businesses themselves. What can you do as a construction business owner with three or more employees? You can start with essential internal controls that you can implement to safeguard your business: 1. Segregation of duties

    A critical first step in preventing fraud is ensuring that no one individual has control over all aspects of any significant transaction. For example, the person who approves expenses should not be the same one who processes payments. Distributing tasks among multiple employees significantly reduces the chances of fraudulent activity going unchecked. This internal control is important for small businesses, where roles may overlap, making it crucial to ensure that checks and balances are in place.

    2. Regular financial reconciliation

    Routine reconciliation of financial statements, such as bank statements, helps identify discrepancies or unusual transactions early. Create a monthly or quarterly schedule to compare transactions in your accounting software against bank records. If you have an accountant, engage them in this process to ensure the highest level of scrutiny. Keeping a close eye on these financial statements not only helps to identify potential fraud but also aids in maintaining accurate financial records.

    3. Comprehensive access controls

    Restricting employee access to financial systems and sensitive data is vital for reducing fraud risk. Employees should only have access to the information and functionalities necessary for their roles. For example, HR staff should not have access to accounts payable functions. Implement multi-factor authentication (MFA) and regular password updates to bolster security further. This internal control limits potential opportunistic fraud and shows employees that the organization takes security seriously.

    4. Employee training and awareness

    Educating employees about fraud risks and the importance of internal controls is essential. Regular training sessions should cover how to identify and report suspicious activities. Encourage a culture of transparency and communication so employees feel comfortable voicing concerns. Consider using real-world examples pertinent to your industry to make training more relatable. This approach empowers employees to act as your first line of defense and reinforces the importance of safeguarding the organization's assets.

    5. Whistleblower policy

    Establishing a robust whistleblower policy encourages employees to report unethical behavior or fraudulent activities without fear of retaliation. Ensure that this policy is well-publicized and accessible to all staff. Consider offering anonymous reporting channels, such as hotlines or secure email addresses. A firm whistleblower policy enables early detection of fraud and fosters a culture of accountability and ethical behavior within the organization.

    6. Comprehensive internal audits

    Regular internal audits by internal staff or external auditors serve as an additional layer of scrutiny. These audits can help identify weaknesses in your internal control systems and recommend improvements. Make sure to continuously act on the recommendations in audit reports to enhance your fraud prevention strategies. Regular audits help identify vulnerabilities and demonstrate to stakeholders that the organization is committed to maintaining financial integrity.

    7. Automated financial monitoring systems

    Consider investing in automated financial monitoring systems that provide real-time insights into transactions and identify anomalies that may indicate fraudulent activity. These systems often use machine learning algorithms to adapt to standard transaction patterns and alert you when something seems off. For example, if an employee typically submits monthly travel expenses of around $500 and suddenly claims $5,000, the system can flag this anomaly for further investigation. Automated systems enhance fraud detection capabilities and reduce the manual workload on finance teams.

    Many construction businesses outsource their accounting functions to mitigate these risks, so it makes sense to outsource these critical financial tasks to a construction bookkeeping and accounting expert.

    1. Expertise and Experience: Professional bookkeeping and accounting firms are a beacon of reassurance for construction companies. By outsourcing these functions, you can tap into the expertise and experience of professionals who understand the industry's specific financial challenges and requirements.

    2. Fraud Prevention and Detection: Outsourced bookkeeping and accounting services can help identify and prevent fraudulent activities within a construction business. Professional accountants have the knowledge and tools to spot irregularities, discrepancies, and red flags that may indicate potential fraud, providing an extra layer of protection for the business.

    3. Cost Savings: While it may seem counterintuitive, outsourcing bookkeeping and accounting can lead to cost savings for construction companies. By engaging external experts, businesses can avoid the expenses associated with hiring and training in-house staff and the costs of maintaining accounting software and systems.

    4. Focus on Core Business Activities: Outsourcing bookkeeping and accounting can liberate construction companies from financial paperwork, allowing management and staff to redirect their time and resources to core business activities. This shift in focus can enhance project management, client relationships, and business development, fostering a sense of liberation and increased productivity.

    5. Compliance and Regulation: The construction industry is subject to various regulatory requirements and compliance standards, particularly in financial reporting and tax obligations. Outsourcing bookkeeping and accounting ensures businesses stay on top of these regulations, reducing the risk of non-compliance and associated penalties.

    In conclusion

    These internal controls will help protect your construction company against fraud and financial mismanagement. They serve as a solid foundation to build upon as your business grows and its specific needs evolve. Remember, the key to effective fraud prevention is having these controls and regularly reviewing and updating them to adapt to new risks and challenges.

    Construction business fraud presents real and significant risks to industry companies. Outsourcing bookkeeping and accounting functions can provide construction businesses with the expertise, fraud prevention capabilities, cost savings, focus, and compliance support needed to safeguard your financial integrity and success. By leveraging the specialized skills of external professionals, you can better protect your construction company against fraud, instilling a sense of security and confidence in your financial operations.

    About The Author:

    Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or [email protected]