Afleveringen
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Siddhartha Sharad is a Customer Experience Expert who helps enterprises realize business value through technology automation and artificial intelligence. In this episode, KJ and Siddhartha discuss the current challenges in customer service, including labor shortages and the necessity of AI implementation. The conversation highlights the importance of a clear strategy, high-quality data, and the collaboration between AI tools and human employees.
Key Takeaways:
02:30 The Impact of AI on Customer Service
05:17 Challenges in Implementing AI in Customer Service
12:03 The Future of AI in Customer Service
Quote of the Show (27:00):
"AI is just a tool, but data is the natural resource that powers it." - Siddhartha Sharad
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Siddhartha Sharad
LinkedIn: https://www.linkedin.com/in/sidsharad/
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information.
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Robyn Mussler is the Principal Consultant and CEO of Resolution Management Inc., an IT and Business Consulting firm, and the Founder of Connect IT 360 a non-profit organization that teaches youth the essential building blocks to life. In this episode, KJ and Robyn discuss her innovative program designed to empower youth with tech skills through a hands-on, real-world educational approach. Robyn highlights the importance of understanding customer value, human-centered design, and the entrepreneurial mindset. Through competitions, workshops, and mentorship, the program aims to reshape tech education and inspire the next generation of disruptors and innovators.
Key Takeaways:
01:49 Revolutionizing Education
04:52 Challenges in Traditional Education
12:10 Empowering Youth Through Real-World Experience
19:00 The Future of Tech for Youth
Quote of the Show (18:00):
"We're not just teaching coding; we're teaching curiosity, critical thinking, and real-world application." – Robyn Mussler
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Robyn Mussler:
LinkedIn: https://www.linkedin.com/in/robynmussler/Twitter: https://twitter.com/rockinrobyn018?lang=en
Company Website: https://connectit360.org/
Company LinkedIn: https://www.linkedin.com/company/connectit360/
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information.
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Zijn er afleveringen die ontbreken?
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Theresa Szczurek is the Co-founder, COO, and Corporate Board Member of Radish Systems LLC. Radish Systems LLC is the worldwide leader in visual interactive voice response and visual live assistance solutions, improving the way businesses communicate with mobile devices and browser users by sharing ‘Voice with Visuals.’ In this episode, KJ and Theresa discuss how visual and voice technologies can significantly enhance customer service, reduce frustration, and improve efficiency across various sectors such as healthcare, emergency services, and public sector communications. Theresa also reflects on her passion for purposeful work, the importance of enthusiasm in driving change, and her vision of leveraging artificial intelligence to further transform customer interactions.
Key Takeaways:
06:02 Challenges in Traditional Call Centers
18:31 Revolutionizing Customer Communication
26:30 Success Stories and Real-World Applications
37:56 Pursuit of Passionate Purpose
Quote of the Show (27:00):
“The way to communicate, the tools to communicate have changed a bit over time, but yet people, I believe, have an inherent need to connect and to communicate.” – Theresa Szczurek
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Theresa Szczurek
LinkedIn: https://www.linkedin.com/in/theresaszczurek/Twitter: https://twitter.com/theresaszczurek?lang=en
Company Website: https://radishsystems.com
Company LinkedIn: https://www.linkedin.com/company/radish-systems-llc/
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information.
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Dr. Mary O’Connor is the Co-Founder and Chief Medical Officer at Vori Health, an award-winning, nationwide, virtual specialty medical practice designed to treat musculoskeletal pain more effectively. The organization offers full service physical medicine and rehabilitation medical care, physical therapy, prescriptions, imaging & lab ordering, health coaching, nutritional guidance, community support and premium instructional content. In this episode, KJ and Mary discuss her journey from an Olympic athlete to a healthcare disruptor, focusing on patient-centered care through virtual medical practices. The discussion also covers the importance of sex differences in medical treatment, challenges in women's health, and the future of virtual care.
Key Takeaways:
03:36 The Broken System: Challenges in Healthcare
09:01 The Overuse of Surgery in Low Back Pain
14:46 The Business of Medicine: Financial Realities
25:22 The Importance of Patient Engagement
26:55 Telehealth: Expanding Reach and Convenience
28:54 Virtual Physical Therapy: A Patient's Perspective
31:15 Hybrid Models in Healthcare
33:54 Women's Health: Addressing Disparities
34:41 Biological Differences in Healthcare
44:03 Future of Healthcare: Virtual and Affordable
Quote of the Show (15:30):
“We need to focus on good non-surgical care and to truly see patients as whole persons.” - Dr. Mary O’Connor
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Dr. Mary O’Connor
LinkedIn: https://www.linkedin.com/in/maryoconnormd/
Twitter: https://x.com/MaryOConnorMD
Company Website: https://www.vorihealth.com
Company LinkedIn: https://www.linkedin.com/company/vori-health/
Read Dr O’Connor’s Book, Taking Care of You: The Empowered Woman’s Guide to Better Health: https://www.amazon.com/Taking-Care-You-Empowered-Womans/dp/1945564148
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information.
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Torin Ellis is Principal at The Torin Ellis Brand, a progressive HR boutique with a focus on diversity and inclusion. In this episode, KJ and Torin delve into the gritty realities of implementing effective diversity strategies and the importance of running towards challenges rather than retreating. Torin emphasizes the need for genuine communication and accountability within organizations. The discussion highlights real-world examples of companies adopting inclusive practices, the necessity of building trust, and the power of love and humanity in leadership
Key Takeaways:
08:04 Challenges in Diversity and Inclusion
20:26 The Role of Communication in D&I
25:42 The Importance of Inclusion and Belonging
29:23 Effective Leadership Communication
34:05 The Future of Trust in Technology
37:49 Creative Ventures in D&I
40:15 Overcoming Imposter Syndrome
Quote of the Show (28:30):
"Love forces us to remove the masks that we live within and fear that we cannot live without.” – Torin Ellis
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Torin Ellis
LinkedIn: https://www.linkedin.com/in/torinellis/Twitter: https://twitter.com/torinellis
Company Website: http://www.torinellis.com
Company LinkedIn: https://www.linkedin.com/company/the-torinellis-brand/
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information.
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Pamela Ryckman is an Emmy-winning producer, writer, Founder at PBR, LLC and a business executive with a focus on women in the workforce. In this episode, KJ and Pamela highlight the influence of big pharma, systemic inequalities in research, and the importance of staying true to oneself amidst adversity. Pamela also shares insights into the pervasive corruption in the healthcare system.
Key Takeaways:
03:43 The Power of Curiosity in Driving Innovation
05:46 Candace Pert: Unveiling Genius, Greed, and Madness in Science
10:07 Navigating the Underbelly of the American Healthcare System
11:50 The Revolutionary Impact of Candace Pert on Science and Healthcare
Quote of the Show (21:30):
“Stay true to yourself and keep your center, no matter what anybody else says.” – Pamela Ryckman
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Pamela Ryckman:
LinkedIn: https://www.linkedin.com/in/pamela-balbach-ryckman-551108/
Twitter: https://twitter.com/pamelaryckman?lang=en
Company Website: https://pamelaryckman.com/
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information.
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Ling Huang is the President and CEO of Technology North Corporation, a local IT professional service and technology provider that specializes in innovation product development and marketing, infrastructure management, and high-quality senior professional services. In this episode, KJ and Ling explore the misconceptions surrounding autism, emphasizing that those with autism are not disabled but simply different, and explore the societal and employment challenges faced by individuals on the spectrum. He introduces a revolutionary business model that not only creates a supportive workplace environment for people with autism but also turns their unique skills into a productive asset, generating significant revenue and fostering inclusivity in the tech industry. Ling's personal connection to the cause, as a father to a son with autism, drives his commitment to making a radical change and ensuring a supportive future for individuals on the spectrum.
Key Takeaways:
06:29 Understanding Autism: Beyond the Labels
09:11 The Growing Challenge of Autism in Society
10:54 Navigating the Costs and Challenges of Autism Support
15:28 Rethinking Employment for People with Autism
23:04 Expanding Services and Embracing Data's Potential
23:17 Creating a Supportive and Inclusive Workplace
27:25 Engineering Solutions for Autism Inclusion
36:02 Building a Community Beyond Employment
Quote of the Show (15:30):
"Employment for people with autism isn't just about jobs; it's about creating a space where they feel like they belong to a community." - Ling Huang
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Ling Huang
LinkedIn: https://www.linkedin.com/in/lingh
Twitter: https://twitter.com/ling_huang
Company Website: https://www.technologynorth.net/
Company LinkedIn: https://www.linkedin.com/company/technology-north-corporation/
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information.
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Anna Yuan is an Entrepreneur, Investor, and the Co-Founder & CEO at ScaleGrowth, a no-code platform for building AI-powered community-driven businesses and marketplaces. In this episode, KJ and Anna explore Anna’s personal journey from a disregard for her initial career in chip design to becoming a tech innovator, emphasizing the importance of perseverance and creativity in entrepreneurship. The episode wraps up with a reflection on the evolving purpose of technology and its role in creating a new era of innovation and community.
Key Takeaways:
05:28 The Power of No-Code Platforms: Democratizing Technology
14:03 The Future of Software Development: No-Code and AI
19:37 Pivoting to a Broader Market: The Journey of Scale Growth
24:04 Embracing Challenges and Disrupting Standards
29:07 Personal Passions and Building Habits
Quote of the Show (16:00):
“I wonder, what's the next level of purpose that we can create for ourselves? The sky's the limit." – Anna Yuan
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Anna Yuan:
LinkedIn: https://www.linkedin.com/in/annay/
Twitter: https://twitter.com/iamfaranna
Company Website: http://scalegrowth.ai
Company LinkedIn: https://www.linkedin.com/company/scalegrowth/
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information.
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Dan Ward is a Senior Principal Systems Engineer and Innovation Catalyst at MITRE a not-for-profit corporation committed to the public interest, operating federally funded R&D centers on behalf of U.S. government sponsors. In this episode, KJ and Dan share insights on how punk culture's authenticity, DIY ethic, and experimental nature can influence and drive radical changes in the mainstream, displacing conventional methods with innovative solutions. The conversation also touches on the importance of being 'punk enough' in today's fast-paced, status quo-challenging environments, Dan's perspectives on small teams and constraints fostering creativity, and MITRE's unique role as a not-for-profit systems engineering organization focusing on public interest.
Key Takeaways:
04:13 The Core of Disruption and Innovation - Curiosity
07:38 The Evolution of Punk and Its Impact on Mainstream Culture
14:08 The Power of Communication and Community in Disruption
16:14 Are You Punk Enough? Embracing Your Inner Disruptor
21:26 Punk's Essence and the Magic of Trying New Things
34:32 MITRE's Unique Approach to Problem-Solving
35:31 Finding Punk: Beyond Mainstream Channels
Quote of the Show (21:00):
"Innovation, disruption, and punk, these all happen in the seams, in the edges, in the extremes, and less so in the mainstream." – Dan Ward
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Dan Ward:
LinkedIn: https://www.linkedin.com/in/thedanward/
Twitter: https://twitter.com/thedanward
Company Website: http://www.mitre.org/
Website: https://www.thedanward.com/
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information.
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Russ Stanziale is the Chief Sales & Growth Officer at IDeaS Revenue Solutions, the world's leading provider of automated revenue management software and services. In this episode, KJ and Russ discuss the importance of authentic communication in sales, termed 'the dude conversation', and how disrupting traditional processes can lead to significant growth and innovation. They explore how the pandemic has shifted values towards experiences over possessions, leading to a boom in leisure travel and the rise of digital nomads, while examining the challenges and changes in hotel management and revenue prediction. Stanziale also highlights the expansion opportunities within and beyond the hotel industry, including emerging markets and new technologies like AI, underscoring the potential for future disruption and innovation.
Key Takeaways:
01:36 Becoming a Maverick in Revenue Management
03:29 The Art of Being Authentic in Business
06:52 Revolutionizing Hotel Pricing with Data Science
08:41 Navigating the Post-Pandemic Travel Boom
11:42 Adapting to New Travel Trends and Industry Changes
15:32 Expanding Horizons: Beyond Hotels to New Markets
22:21 Embracing AI and Future Technologies in Travel
Quote of the Show (18:00):
"The demand for travel is a fundamental change in the way that people see their values emerging in the world."– Russ Stanziale
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Russ Stanziale:
LinkedIn: https://www.linkedin.com/in/russ-stanziale-102692/
Company Website: http://www.ideas.com
Company LinkedIn: https://www.linkedin.com/company/ideas-revenue-solutions/
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information.
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Lee Roquet is the Chief Executive Officer at Finch, an e-commerce marketing company that empowers e-commerce enterprises with data-driven, omnichannel strategies that drive revenue growth and chart a course toward greater profitability. In this episode, KJ and Lee delve into the necessity of data centralization, narrative control in storytelling to clients, and the accountability between agencies and customers. Lee also touches on the challenges and saturation in the agency space, advocating for transparency, expectation management, and leveraging AI for creative and strategic advantages.
Key Takeaways:
01:48 A Spotlight on E-Commerce Innovation
03:03 The Power of Data and AI in Transforming E-Commerce
09:48 Centralizing Data for Strategic Insights
21:19 The Evolution of Agency Roles in the AI Era
31:45 Maximizing Human Connection in a Digital Age
Quote of the Show (21:00):
"The last thing I always try to do is simplify, take out friction for the customer and employee experience. I want less systems, honestly." – Lee Roquet
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Lee Roquet:
LinkedIn: https://www.linkedin.com/in/leeroquet
Company Website: https://www.finch.com
Company LinkedIn: https://www.linkedin.com/company/finch-ecomm-agency/
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information.
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Sean Adler is the Founder and CEO at GZI, an award-winning pioneer in alternative data that produces gains consistently on par with the top hedge funds around the world. In this episode, KJ and Sean delve into how alternative data is reshaping the FinTech industry, with a focus on its capacity to provide actionable insights for investors and its potential mainstream integration in the near future.
Key Takeaways:
02:40 Exploring the Transformative Power of Alternative Data
04:57 The Intricacies and Future of Alternative Data in Finance
07:59 Sean Adler's Journey: From Scholar to Entrepreneurial Success
12:15 Merging Biotechnology and Financial Technology
14:39 The Future of Alternative Data and Its Mainstream Potential
Quote of the Show (17:00):
"Alternative data is financial data that is not directly related to finance, but it pertains to the financial services industry." - Sean Adler
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Sean Adler:
LinkedIn: https://www.linkedin.com/in/seanmadler/
Company Website: https://gzi.finance
Company LinkedIn: https://www.linkedin.com/company/gzi/
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information.
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Andy Ellis is the CEO and Principal at Duha, Inc., a boutique advisory firm focused on providing strategic consulting in Leadership, Management, Cybersecurity, Technology Risk, and Enterprise Risk Management. In this episode KJ and Andy critique the conventional application of the growth mindset in corporate settings, discussing how real leadership is about encouraging diversity of skills and thought, acknowledging achievements, and the importance of understanding and addressing challenges realistically.
Key Takeaways:
09:04 The Art of Celebrating Success and Fostering Team Spirit
17:08 Challenging the Growth Mindset in Leadership
20:34 The Trust in Tech Leaders Over Governments
24:58 The Art of Leadership and Embracing Failure
25:29 Effective Marketing and Changing the World Step by Step
27:13 The Efficiency of Embracing 'No' in Startups
Quote of the Show (12:00):
“ In an educational environment, if you tell kids that they cannot learn, you induce the closed mindset.” – Andy Ellis
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Andy Ellis:
LinkedIn: https://www.linkedin.com/in/csoandy/
Company Website: https://www.duha.co/about/
Company LinkedIn: https://www.linkedin.com/company/duhainc/
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information.
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Dr. Patti Fletcher is the author of the best-selling book "Disrupters: Success Strategies from Women Who Break the Mold" and the Fractional CMO at LeapGreat. LeapGreat is the developer of an automated, standardized, and integrated ERP platform intended to simplify the SAP ERP implementation and integration experience.
In this episode, KJ and Dr. Fletcher discuss the importance of disruption in challenging and changing the status quo, particularly for women in leadership positions. Dr. Fletcher addresses the critical issue of unconscious bias in the tech and work tech sectors, highlighting the underrepresentation of women and the potential biases in AI development.
Key Takeaways:
02:12 Unraveling Unconscious Bias and Women's Underrepresentation in Tech
08:40 Navigating the Work Tech Sector: Definitions and Challenges
11:58 The Value of Human Capital
23:06 The Role of HR in Shaping the Future
23:55 Addressing Unconscious Bias and Decision Interruption
25:09 Innovative Approaches to HR and Diversity
26:44 Challenging Traditional Views on Board Membership
Quote of the Show (21:00):
“Everybody's going to be an AI company, period. End of story. Leaders need a growth mindset where they are driven by curiosity.” – Dr. Patti Fletcher
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Dr. Patti Fletcher:
LinkedIn: https://www.linkedin.com/in/drpattifletcher/
Twitter: https://twitter.com/drpattifletcher?lang=en
Company Website: https://leapgreat.com/
Company LinkedIn: https://www.linkedin.com/company/leapgreat
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information.
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Charlie Silver is the Founder & CEO at Permission.io, a leading provider of permission-based, Web3 advertising. In this episode KJ and Charlie discuss how big tech platforms exploit individuals' personal data and why it’s time for a change.
Key Takeaways:
04:48 The Creepy Reality of Data Exploitation and the Promise of Web3
11:33 The Evolution of Internet Currency: From Digital Wallets to Bitcoin
16:02 Decoding the Dollar
21:53 The Power of Amazon's Data and GDPR's Impact
22:45 The Future of Data Monetization and Partnerships
23:37 The Legal Landscape of AI and Copyrights
24:51 The Rise of Digital Assets and Cryptocurrency Adoption
26:12 The Importance of Clear Regulation for Crypto's Future
30:21 Educating the Public on Web 3.0 and Digital Assets
Quote of the Show (20:00):
“I'm very excited about the period to come. I think the world is becoming a better place, even though we've kind of hit rock bottom in all kinds of trust and institutions, I think there are things in place like Web3 and Bitcoin that are really going to promote individual rights.” – Charlie Silver
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Charlie Silver:
LinkedIn: https://www.linkedin.com/in/c-silver/
Twitter: https://twitter.com/PermissionCEO
Company Website: https://www.permission.io/
Company LinkedIn: https://www.linkedin.com/company/permission-io/
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information.
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Don Finley is the Founder and transformative force behind FINdustries, LLC, a leading product development agency that empowers businesses with strategic and transformative technology solutions. In this episode KJ and Don discuss AI's capacity as a tool for facilitating mundane tasks like coding and its potential to revolutionize industry standards by expanding human capability and intelligence accessibility.
Key Takeaways:
07:34 Redefining 'Garbage' Tasks Through AI Efficiency
12:22 AI as a Tool for Learning and Delegation
15:29 AI's Impact on the Workforce and Society
21:59 Practical Applications of AI in Business and Beyond
23:41 Getting Started with AI: Advice for Individuals and Organizations
Quote of the Show (22:00):
“Where we're at with AI and what people can do in this situation is to think about, what is the world that you want to see? And then focus your efforts and energy on making that world happen.” – Don Finley
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Don Finley:
LinkedIn: https://www.linkedin.com/in/dfinley/
Company Website: https://findustries.co
Company LinkedIn: https://www.linkedin.com/company/findustries-llc/
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information.
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Alvin Foo serves as a Venture Partner at Zero2Launch. Zero2Launch specializes in launching startups in the crypto space, providing advisory services and incubating projects. In this episode KJ and Alvin inspect the critical role of continuous learning in a rapidly changing world, with a particular emphasis on the disruptive impacts of decentralization and AI. Alvin also emphasizes the transformation from centralized systems to decentralized systems.
Key Takeaways:
07:50 Understanding Web 3.0 and Data Ownership
14:13 The Future of Data Providers and Aggregators
21:17 The Wild West of Web 3.0
24:04 The Centralization of AI Services
25:27 The Future of AI: Cybersecurity and Economic Impact
25:40 The Global Race in AI Development
28:56 The Evolution of Startups and Entrepreneurship
36:20 The Future of Work in the Age of AI
Quote of the Show (22:00):
“Web 3 0 isn't just about blockchain. It encompasses everything, and that includes AI.” – Alvin Foo
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Alvin Foo:
LinkedIn: https://www.linkedin.com/in/alvinfsc/
Twitter: https://twitter.com/alvinfoo
Company Website: http://www.02launch.xyz/
Company LinkedIn: https://www.linkedin.com/company/zero2launch/
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information.
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Dany Kitishian, is the CEO & Chairman of the Board at Klover.Ai, a company that develops innovative solutions, harnessing the capabilities of AI to create dynamic tools that empower ultimate decision-making. In this episode KJ and Dany discuss the potential of a future where each person is an entrepreneur, using AI to bring their dreams to fruition. The episode also puts a spotlight on the pivotal role of AI in tackling serious issues like online child exploitation and enhancing decision-making capabilities within various industries.
Key Takeaways:
03:32 The Role of AI in Decision Making
13:24 The Impact of AI on Parenting and Child Safety
19:20 The Future of AI: Hybrid Human Agent GDP Model
21:58 The Power of the Creator Economy
23:47 Democratizing Information with AI
33:23 The Human Element in AI
Quote of the Show (10:00):
“We've been discussing AI for decades and decades, but it's finally catching on to where the everyday consumer is now aware of what AI's capabilities are from a chatbot experience.” – Dany Kitishian
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Dany Kitishian:
LinkedIn: https://www.linkedin.com/in/danykitishian/
Twitter: https://twitter.com/DOK_NFT
Company Website: http://www.klover.ai
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information.
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Michael Schmidt is the Vice President, Strategic Innovations at Orlando Health, Orlando Health is a not-for-profit healthcare organization with a long tradition of serving its many and varied communities in the southeastern United States. In this episode KJ and Michael emphasize the importance of involving the entire organization in the innovation process, leading to meaningful impacts on employee retention and culture.
Key Takeaways:
05:39 The Power of Frontline Healthcare Workers in Innovation
08:58 The Journey of the Arthur App: A Case Study
10:57 The Impact of User-Centered Design in Healthcare
20:44 Creating Brand Ambassadors in Healthcare
31:36 The Long-Term Vision of Orlando Health's Innovation Program
35:10 The Power of 'Yes, And' in Creative Problem Solving
Quote of the Show (10:00):
“We spend time trying to walk in the shoes of the patients and the caregivers and trying to make sure we get enough data points to fully understand the problem.” – Michael Schmidt
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Michael Schmidt:
LinkedIn: https://www.linkedin.com/in/michaeljamesschmidt/
Company Website: https://www.orlandohealth.com/
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information.
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David Leighton is the President, and CEO of WITI (Workforce Innovation, Trust, and Influence) a mission-driven company and 160,000 robust community platform entirely dedicated to helping talented women and people leading in the global technology industry to develop their talent up to their true potential. In this episode KJ and David discuss how technological advances are shaping the nature of jobs, creating new career opportunities for employees. David encourages listeners to view today's digital transformation as an opportunity, a blank canvas to redefine career paths and professional growth.
Key Takeaways:
02:31 The Transformation of the Workplace and the Rise of Remote Work
05:35 The Evolution of Human Capital and the Impact of LinkedIn
20:37 Community as a Service: A New Approach to Networking
21:09 The Evolution of WITI and its Impact
23:03 The New Work-from-Home Culture
23:59 The Concept of Community as a Service
30:17 The Future of WITI and Tech Innovation
Quote of the Show (19:00):
“Companies get the most out of their people when they are happy and psyched about what they're working on.” – David Leighton
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with David Leighton:
LinkedIn: https://www.linkedin.com/in/davidleighton/
Company Website: http://www.witi.com
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information.
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