Afleveringen
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Artificial Intelligence (AI) is a hot topic everywhere these days. What is it, what are its promises, and what are its current limitations in terms of applicability to the work we do in a registrarâs office. Youâll hear from the Chief AI Officer at George Mason University about the promises and challenges of AI, and from a privacy and information law attorney about some of the considerations we should be making as we pursue any new technology, but AI especially.
Note to listeners: edit implemented on 3/12/25 to remove a small audio gap
Key Takeaways:
There are many promises of AI, but there are some significant challenges currently, as well. Donât be swept away by the promises without engaging with the limitations.As registrars we have a special responsibility to make sure that the AI we employ maintains the safety, security, and integrity of the data we steward. The Fair Information Practice Principles (FIPPs) can help guide us to positive data governance outcomes. Be wary of shiny new things. If the promise of something is too good to be true, it probably is. Explore AI and imagine ways it might be applied in your office, but AI is not the only tool available to us, and (in my opinion) we might be better served by pursuing intelligent automation solutions than artificial intelligence (AI) solutions.Host:
Doug McKenna
University Registrar, George Mason University
[email protected]Guests:
Amarda Shehu, PhD
Chief Artificial Intelligence Officer and Professor, Computer Science, School of Computing, George Mason UniversityClaire McKenna
University of Notre Dame Law SchoolClaire McKenna is an attorney with 21 years of experience advising public and private sector clients. Her practice focuses on all aspects of information law, including privacy, security, access, and disclosure.
References and Additional Information:
Fair Information Practice Principles (FIPPs) | FPC.gov
Weapons of Math Destruction by Cathy O'Neil: 9780553418835 | PenguinRandomHouse.com: Books
The Big Switch | Nicholas Carr (Sorry I called you âDavid,â Nicholas!)
How much electricity does AI consume?
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Pursuing an education is a political act. Working in a registrarâs office means providing service. In the currently divisive political climate, with an ever diversifying student (and faculty and staff) population, how can we provide the kind of servant leadership our communities need?
Key Takeaways:
Being a servant leader is about treating people with respect, putting othersâ needs ahead of your own, listening, being empathetic, and building community.The coming years are going to be a challenge for higher education and so each of us needs to take care of ourselves, but also look out for and support one another. That includes our staff, faculty, and students. Engaging in positive action outside the office can help maintain a sense of control, a sense of purpose, and a commitment to service.Host:
Doug McKenna
[email protected]References and Additional Information:
What is Servant Leadership?
Recommended Reading List - Compiled from multiple sources, including some AACRAO members!
Syllabus for Civil Resistance: How It Works (GOVT 1134 Harvard Kennedy School)
Twenty Lessons for Fighting Tyranny | Carnegie Reporter Winter 2022
Paradox of tolerance - Wikipedia
Find Your Members in the U.S. Congress
Legal Defense Fund
Post-Election Resources to Defend Against Trumpism - Stop AAPI Hate
American Civil Liberties Union
Know Your Rights: If You Encounter ICE | National Immigrant Justice Center
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Zijn er afleveringen die ontbreken?
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One of the enduring challenges institutions face is how to assess the learning that an individual acquires when they are not enrolled at an institution, and whether and what to award as credit toward a degree in recognition for that learning. In this episode we revisit the concept of Prior Learning Assessment (PLA), and its outcome, Credit for Prior Learning (CPL), with two higher education professionals who saw the need for a better way to manage PLA so they built one.
Key Takeaways:
We need our students as much as our students need us. PLA is a way to build trust with our students and to affirm their learning and experiences outside of the academy. Registrars are uniquely positioned to bring transparency to the PLA process because we are the holders of so many pieces of the process. Understanding whatâs involved with PLA can also position registrars to advocate for it and educate others at the institution about it. PLA and the resulting CPL can lead to better student outcomes as they can move into classes that challenge them (rather than have to take lower-level classes of material they have already learned). Students who earn CPL are more likely to persist and complete a degree program.Host:
Doug McKenna, University Registrar
George Mason University
[email protected]Guests:
Jesse Boeding
[email protected]
Connect on LinkedInKaren Ferguson
[email protected]
Connect on LinkedInReferences and Additional Information:
AACRAO Core Competencies - Leadership & Management
AACRAO Professional Proficiencies - Records and Academic Services
Education Assessment System website
CAEL - Credit for Prior Learning
AACRAO - Innovative Credentials
AACRAO - Learning Mobility
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Every registrarâs office has a series of functions they perform as part of their regular business. Sometimes these functions are well thought out and run smoothly every time. Other times there are things we do that are cobbled together and have steps that accrue over time and no one is really sure why weâre doing what weâre doing. If youâve ever wanted to crack some of those processes open because you think thereâs gotta be a better way, then this episode is for you. We talk with Alex Aljets about how to map a process, key pitfalls to avoid, and how your office can benefit from well-documented process maps.
Key Takeaways:
Mapping a process doesnât take any complicated software, but there are some very good digital tools available. You probably already have everything you need, though! Donât let technology limit your process mapping. Process mapping is collaborative. Itâs important to include representatives from the entire span of the process for quality assurance and change management. Start small! But keep going! It doesnât take much to map a process, but the benefits can be significant in terms of time savings, gained administrative efficiencies, and more institutional knowledge.Host:
Doug McKenna, University Registrar
George Mason University
[email protected]Guests:
Alex Aljets
Higher Education Process Improvement Strategist
[email protected]
Connect on LinkedInReferences and Additional Information:
AACRAO Core Competencies - Leadership & Management
AACRAO Professional Proficiencies - Records and Academic Services
âGiven these constraints, how might weâŠâ
University Innovation Alliance
IDEO U
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Working with vendors is a fact of life for registrars and admissions officers. But a lot of us might feel reluctant to engage with vendors at a conference. If thatâs you, this episode is a must listen! Vendors are there to support the organization (either AACRAO or your state and regional) as they provide important services to our industry, and theyâre there to be seen, get their company name out, and build relationships with people rather than pushing a sale. You can ask them things! You can give direct feedback about products you use! Thereâs significant value to be gleaned from these interactionsâfor you AND the vendor.
Key Takeaways:
Donât stress about talking to vendors at a conference: theyâre there to get their name out and to receive feedback, they donât expect anyone to sign a contract in the vendor hall: they know how higher education works. The Corporate Relations or Corporate Liaison position in your State and Regional Association spends time building relationships with vendors to get sponsors for conferences and meetings, and to ensure that the time spent at the conference is valuable for both parties. You can preview which vendors are going to be at the conference in the conference app; make a plan for which vendors you want to touch base with, which vendors you want to explore, and which vendors you just want to pick up swag for your staff back in the office.Host:
Doug McKenna, University Registrar
George Mason University
[email protected]Guests:
Colleen Harms, Associate Registrar
University of Minnesota - Twin Cities
[email protected]
Connect on LinkedInSara Morelli, Senior Associate Registrar
University of Iowa
[email protected]
Connect on LinkedInReferences and Additional Information:
AACRAO Core Competencies - Leadership & Management
AACRAO Professional Proficiencies - Records and Academic Services
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In a wide-ranging discussion about grades and grading, Dr. Joshua Eyler discusses how grades are harming our learners and what we can do to help minimize that harm. We talk about the history of grades and how the current interval letter grade system came to prominence, the stress that grades cause students and the way that stress is exacerbating the mental health crisis. And we discuss alternative grading models under the umbrella of ungradingâalong with clarifying what that term really means.
Key Takeaways:
Our current interval letter grade system wasnât developed because it was the best way to document student learning or engagement, it came into being because of the need for administrative efficiency. Given our role in the development of the transcript, registrars should take a lead role in helping think through What Comes Next after grades. Grades are excellent extrinsic motivators. Unfortunately extrinsic motivation is only good if the goal is compliance. If we want our students to engage in their learning, we need to shift the focus to intrinsic motivation by employing alternative assessment methods or âcollaborative gradingâ models. We are in the midst of a significant period of grade reform. Registrars should leverage this opportunity to participate in and lead conversations at our institutions about alternative forms of assessment.Host:
Doug McKenna, University Registrar
George Mason University
[email protected]Guests:
Josh Eyler, Director of Center for Excellence in Teaching and Learning
Clinical Assistant Professor of Teacher Education
University of Mississippi
[email protected]
WebsiteReferences and Additional Information:
AACRAO Core Competencies - Leadership & Management
AACRAO Professional Proficiencies - Records and Academic Services
Failing Our Future: How Grades Harm Students, and What We Can Do About It by Josh Eyler
How Humans Learn: The Science and Stories behind Effective College Teaching by Josh Eyler
Unleash Student Creativity with Contract Grading, a scholarly digital story by Doug McKenna
âMaking Gradesâ - a digital learning activity for HE721 History of Higher Education by Doug McKenna
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The work of the registrar is cyclical and complex. Dependencies abound between and among systems and offices. How do you keep track of all of the tasks required to make everything run smoothly in your office and on your campus? Use a production calendar. In this episode weâll talk about what a production calendar is, how to use one, its relationship to the academic calendar, along with tips and tricks for getting the most out of this critical tool in a registrarâs resources.
Key Takeaways:
Your production calendar should be informed by your academic calendar. The academic calendar governs the flow of each term for the institution, while your production calendar governs the work your office does to support each action in the term.Your production calendar doesnât have to be fancy or have a lot of whistles and bells, but it needs to be shared across your office (and potentially with other offices) and it needs to be used. Make it a habit to review your production calendar regularly, and have your teams review it, as well, to be more proactive. Getting started with a production calendar can seem overwhelming, but take it a little at a time. Go through one academic cycle and track all the things that you or your team does. Over time, include more granularity for the tasks with links to documentation or the text of repeated messages. Operate with a mindset of âprogressive elaboration,â or âcontinuous improvement.âHost:
Doug McKenna, University Registrar
George Mason University
[email protected]Guests:
Amber Cellotti, Deputy Registrar & Director, Office of the Registrar
University of Minnesota - Twin Cities
[email protected]Nicolas Jobe, University Registrar
Seton Hill University
[email protected]Traci Rees, Associate University Registrar for Student Systems & Information Services
University of Pennsylvania
[email protected]Elissa Thoman, Registrar Services Coordinator
University of Iowa
[email protected]References and Additional Information:
AACRAO Core Competencies - Change Management
AACRAO Core Competencies - Leadership & Management
AACRAO Professional Proficiencies - Records and Academic Services
Pivot to a Successful Production Calendar - Annual Meeting Presentation by Traci Rees
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Have you ever wondered if the things youâre focused on at work are the right things? Do your teams understand how the work they do fits into the officeâs larger goals, or the institutionâs? Engaging in strategic planning can help with both of those questions, but itâs always seemed a little daunting. In this episode we talk to Dani Ambrose and Dr. Kelley Jenkins from the University of Mississippi about a simplified approach to strategic planning that is accessible to all, extensible, and can be used by everyone from individuals, teams, to your entire office.
Key Takeaways:
Strategic planning is about identifying where you are, where youâve been, and where you want to go. Itâs as simple as that. Start slowly: donât try to eat the whole elephant in one bite. Itâs important to listen first, get your team talking, and then guide them through using various tools to help surface strengths, weaknesses, opportunities, values, and areas of focus.Host:
Doug McKenna, University Registrar
George Mason University
[email protected]Guests:
Dani Ambrose, Registrar
University of Mississippi Main Campus
[email protected]Dr. Kelley Jenkins, Associate Registrar
University of Mississippi Main Campus
[email protected]References and Additional Information:
Strategic Planning and Assessment Worksheets (tools described in the episode)
Collaborative Assessment and Strategic Planning (2024 Annual Meeting Presentation)
AACRAO Core Competencies - Change Management
AACRAO Core Competencies - Leadership & Management
AACRAO Professional Proficiencies - Records and Academic Services
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Change is a constant occurrence in a registrarâs world, but it does seem that the amount and rate of change has increased. Responding to change and managing through it are skills that we all employ, but could all improve. In this episode, we talk to members of the registrarâs office from Middle Tennessee State University about recent changes their office has faced, how those changes unfolded, and how they managed their way through them.
Key Takeaways:
Initial reactions to change will vary; even if the initial reaction is negative, encourage people to move past that quickly and approach things with an open mind and a positive attitude.Communication throughout a change is critical. People arenât necessarily afraid of change, theyâre afraid of the unknown. Communicating through changes helps reduce those fears and increases buy-in. Focus on the positive outcomes, even in the middle of challenging situations. Not everyone will get everything they want out of changes (we all have our Barbie dreamhouse), but focusing on the positives will go a long way.Host:
Doug McKenna, University Registrar
George Mason University
[email protected]Guests:
Tyler Hensen, Assistant Vice Provost, Registration and Student Records & University Registrar
Middle Tennessee State University
[email protected]Cindy Johnson, Associate Registrar, Curriculum and Graduation
Middle Tennessee State University
[email protected]Anne Ford, Associate Registrar for Registration, Records, and Scheduling
Middle Tennessee State University
[email protected]References and Additional Information:
AACRAO Core Competencies - Change Management
AACRAO Core Competencies - Leadership & Management
AACRAO Professional Proficiencies - Records and Academic Services
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Degree audits are somewhat of a technological marvel. In the first episode of season 7, we explore what a degree audit is, what it does, and ways that institutions can (and should) be using the data degree audits provide in order to make their studentsâ lives (and their own) easier. Along the way we talk about curriculum development, the Catalog and the role it plays as the foundation of the audit, and the way catalog year governs requirements students are held to.
Key Takeaways:
âDegree auditâ is a term that can refer to both the process of confirming a student has met all of the requirements for a sought credential as well as the tool used to assist with that process. Doug thinks of a degree audit in terms of the tool itself. The Catalog is the foundation of the degree audit. Only fully approved curricular requirements should be reflected in the degree audit. Requirements-based reporting using the data-rich degree audit data should be leveraged by institutions to streamline administrative processes and provide intrusive advising.Host:
Doug McKenna, University Registrar
George Mason University
[email protected]NOTE: I think I said âinvasive advisingâ in the episodeâŠI meant âintrusive advising,â but I didnât re-record it. I apologize.
References and Additional Information:
Rethinking the Degree Audit - in AACRAO Guide to Graduation Ceremonies
Degree Audit references and resources
AACRAO Professional Proficiencies -
Knowledge of Student Records Management
Data Systems Management
Iâm Just a Bill - Schoolhouse Rock
Strange Bedfellows: The Registrarâs Office and University Policy and Curriculum Committees
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US higher education continues to experience challenges, and sometimes those challenges lead to institutions closing. In this episode we revisit the topic of institutional closure from the lens of the receiving institution. Guests Jackie DeMolee and Hannah Rounds talk about the University of Iowaâs role as the closed institutionsâ records repository within the state of Iowa. We learn about the two categories of institutional closure, about the regulatory triad, and ways that receiving institutions can minimize harm for students and assist the closing institution.
Key Takeaways:
Both âabruptâ and âorderlyâ institutional closures can feel sudden for those experiencing them. Providing empathy, giving grace, and being patient with the closing institutionâs staff is important. Having a plan or procedure in place in advance will also greatly assist the receiving institution. Digitizing catalogs can go a long way to help students have a soft landing wherever they wind up; being able to reference requirements and course descriptions is important!As a receiving institution you have to remember that the students who are coming to you for their records are likely going through a traumatic experience and at the same time have to learn a different system for requesting transcripts, etc. Be patient, provide resources and support, and help students in any way you can.Host:
Doug McKenna, University Registrar
George Mason University
[email protected]
Guests:Hannah Rounds, Curriculum Analyst
University of IowaJackie DeMolee, Registrar Services Coordinator
University of Iowa
References and Additional Information:
For the Record - S4E6 - Considerations When Closing an Institution; 10/29/21; Guest: Ramie Nation
SEEHO College Closures
AACRAO Institutional Closures Report
AACRAO Professional Proficiencies - Knowledge of Student Records Management
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This is an episode of love and gratitude from University Registrar and For the Record Co-Host Sarah Reed, with love to the listeners. Sarah Reed is stepping away from co-hosting For the Record and is sharing her reflections about how she stumbled into podcasting, the journey of podcasting, her thoughts about and processing this change of stepping away from something she has deeply enjoyed, and other reflections she learned through the process and from guests directly to the listening audience. She ties her reflections on this experience to the game of life and shares how the lessons sheâs learned from podcasting may resonate with the listening audience.
Key Takeaways:
Sarahâs intention in this episode is to transparently share the impact of the many people who have contributed to this meaningful journey and share so much love back to them and the listening audience (yes, that means YOU!)Delve deeper into the shared personal experience (the good, the challenging, and the meaningful) from Sarahâs journey of falling into podcasting and some of the challenges she faced in learning to podcast and co-hosting podcasting on For the Record.Hear some of the tips and lessons that Sarah has learned in her journey of podcasting that resonate most with her.Addressing the imposter phenomena. Sarah shares some of her own experience with imposter phenomena and what sheâs learned about this experience of phenomena from her For the Record guest speakers during the past two years.Host and Guest:
Sarah Reed, University Registrar
University of California - Berkeley
[email protected]References and Additional Information:
Video Link: You Are Enough, Motivational Speaker Lisa Nichols
(Sarahâs favorite recording from her favorite motivational speaker)https://youtu.be/egUJJcB5hoA?feature=shared
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Inspired by a session at the Convergence conference co-sponsored by AACRAO and UPCEA, this episode delves into questions of trust in the digital credentials higher education is moving quickly towardâand is in fact already awarding in droves. The Trusted Learner Network (TLN) is the focus of the conversation and ways that the TLN is designed to tackle core challenges of quality, accessibility and value in the world of digital credentials by developing governance frameworks, technologies to onboard institutions into the world of digital credentials, and a community to explore and advance the ecosystem. Also, youâll hear about an âunconferenceâ where all the sessions are planned on the spot.
Key Takeaways:
The TLN is more about trust than about technology; the technology is a tool, but the exchange of ideas, support, and the governance framework is critically important for moving microcredentials forward. There is an inherent tension between what we (as institutions) decide is âtrustedâ versus what we leave out of the trusted category; we (as institutions) need to be conscious of that gatekeeping and not perpetuate prior equity discrepancies. We are still working through all of the complicated questions about non-credit, credit, blends of each; whatâs included on the transcript; whether the transcript is still the appropriate place to represent student learning (or if it ever did!); and want you to join the conversation.Host:
Doug McKenna, University Registrar
George Mason University
[email protected]
Guests:Insiya Bream, Registrar & Associate Vice President
University of Maryland Global CampusMeena Naik, Director, Skills First Design
JFFLabsNoah Geisel, Microcredentials Program Manager
University of ColoradoKate Giovacchini, Executive Director, Trusted Learner Network
Executive Director Engineering, Enterprise Technology - Engineering Core
Arizona State UniversityReferences and Additional Information:
Trusted Learner Network
The Badge Summit
https://conferences.upcea.edu/convergence2023/
https://www.aacrao.org/signature-initiatives/learning-mobility/digital-credentials
https://academicaffairs.rutgers.edu/microcredentialing-and-digital-badging
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Another episode recorded at the Convergence conference co-hosted by UPCEA and AACRAO focusing on credential innovation. Microcredentials have popped up in many places, but what about at a research-intensive institution? This episode explores the ways that Rutgers University went about discerning the best path forward with microcredentials. Chris Retzko, Director of Academic Assessment and Accreditation shares his experiences working with the implementation and roll out of microcredentials from the beginning.
Key Takeaways:
There was a significant amount of collaboration and involvement from stakeholders to push a report with recommendations on microcredentials forward. Reach out to others across your institution to study, explore, and identify ways that microcredentials will work for your institution. Institutional culture will dictate a lot! Incorporating the microcredential review and approval process into existing administrative systems makes things easier for everyone involved. And donât forget the assessment piece!Microcredentials can be a way to make concrete abstract concepts that students are learning as part of their degree programs. Look to your curriculumâs learning objectives for opportunities!Host:
Doug McKenna, University Registrar
George Mason University
[email protected]
Guests:Christopher Retzko
Director of Academic Assessment and Accreditation
Rutgers University
[email protected]References and Additional Information:
https://conferences.upcea.edu/convergence2023/
https://www.aacrao.org/signature-initiatives/learning-mobility/digital-credentials
https://academicaffairs.rutgers.edu/microcredentialing-and-digital-badging
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This episode explores the life path and journey of a registrar- beyond the individual career changes- to learn more about what has inspired these changes, and upon a lived life thus far. We take time today to reflect, pause, process, and learn. Scott has spent 47 years working in higher education, including positions in development, admissions, financial aid, records, and registration, and institutional research at three institutions. He has presented at âearly adopterâ technology sessions for 30 years, with recent sessions on developing positive working relationships and updating business processes. Scott is an honorary member of AACRAO, AACRAOâs highest honor. Honorary Membership is awarded to retired or retiring members in recognition of a career of active involvement and contribution to AACRAO.
Key Takeaways:
Work/Life integration is a way to think about incorporating the different realms in oneâs life into a cohesive whole rather than framing work/life balance as a push/pull tension.Transitions in your work life will happen and continue to happen. Be open to change, be open to learning, take the time to cultivate meaningful relationships wherever you are. Understand how to âcount the costâ of the commitments you make at workâideally before you make them, to ensure that you have the capacity to do well all of the things you agree to do.Host:
Sarah Reed, University Registrar
University of California - Berkeley
[email protected]Guest:
Scott Dittman
Consultant and Retired University Registrar
[email protected]References and Additional Information:
Video Link: The Power of Not Reacting by Dr. Joseph Michael Levry
https://www.youtube.com/watch?v=mhZalV4PRboArticles:
Chris Porteous, "Work-Life Integration vs Work-Life Balance: Is One Better Than the Other?", https://www.lifehack.org/927152/work-life-integration-vs-balance, March 8, 2023.Taking vacation and time off improves your well-being: https://hbr.org/2023/07/how-taking-a-vacation-improves-your-well-being
Holiday Resources:
Maintain mental health during the holiday season: https://namica.org/blog/handling-stress-during-the-holiday-season/15 Tips for holiday peace of mind and coping with holiday greif this festive season
https://bc.cmha.ca/news/15-tips-for-holiday-peace-of-mind-and-coping-with-holiday-grief-this-festive-season/15 Inspiring Books to Read Over the Holidays
https://www.inc.com/jessica-stillman/15-inspiring-books-to-read-over-holidays-courtesy-of-adam-grant.html
15 of the most binge-worthy books to read over the holiday break:
https://theeverymom.com/books-to-read-over-holiday-break/20 Best Books of 2023
https://www.aboutamazon.c -
Recording live from the inaugural Convergence conference in Washington, DC, co-hosted by UPCEA and AACRAO! Convergence brings together higher education professionals to discuss credential innovation. #Credovation! In this episode, Bob Hansen, CEO of UPCEA, shares the impetus for the Convergence conference, reflects on the state of credentials in higher education, and looks to the future of collaborations with AACRAO. And gives his favorite Flannery OâConnor book.
Key Takeaways:
There are echoes of reactions to online learning in the current conversations around microcredentials; theyâre an idea whose time has come, but we will continue to need to articulate the âwhyâ even as administrators push into the âhow.âThe partnership between UPCEA and AACRAO in relation to microcredentials is mutually beneficial; UPCEA members have been on the cutting edge of developing microcredential programs, and AACRAO members remain grounded in the verification and certification of credentials. UPCEA continues to focus on the many and varied initiatives launched before and during the pandemic. And plans are already underway for next yearâs Convergence conference in October in New Orleans, LA.Host:
Doug McKenna,
University Registrar, George Mason University
[email protected]Guests:
Bob Hansen, Ph.D.
CEO, UPCEA
www.upcea.eduReferences and Additional Information:
https://conferences.upcea.edu/convergence2023/
https://www.aacrao.org/signature-initiatives/learning-mobility/digital-credentials
https://upcea.edu/membership/
https://www.amazon.com/Everything-That-Rises-Must-Converge/dp/0374504644
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Academic Scheduling is an incredibly complicated part of the registrarâs responsibilities. There are multiple moving parts with competing interests often vying for a limited set of physical resources. Managing this process well is critical to successfully supporting your students through their academic journeys. Jessica Lansing and Ashley DeSantis, both from SUNY at Albany, share their process of working across the campus to improve the scheduling process.
Key Takeaways:
Establishing, socializing, and enforcing a solid set of foundational scheduling practices is challenging but important work. Articulating ways that academic scheduling can support (or hurt!) student success is also important framing. Student-centric scheduling practices are best.It is critical to have buy-in and support from all levels of the institution when revising any scheduling practices. Academic schedule development can be fraught, but strong working relationships will go a long way to easing some of the issues. Support from the Provostâs Office and Deans will, too.The work is ongoing, collaborative, sometimes frustrating, and requires a commitment to communication, a reasonable amount of patience, dedication to maintaining the student focus, and the ability to admit and own mistakes. In short, academic scheduling is hard work!Host:
Doug McKenna
University Registrar
George Mason University
[email protected]Guests:
Ashley DeSantis
Assistant Registrar
SUNY at Albany
[email protected]Jessica Lansing
Associate Registrar
SUNY at Albany
[email protected]References and Additional Information:
Leadership and Management
Technological Knowledge
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The 2023 conversation continues and concludes. UC Berkeley's University Registrar and For the Record Co-Host, Sarah Reed, interviews colleagues at the 2023 AACRAO Annual Meeting about what resonates personally and professionally for them in this multi-part series. Sarah was inspired by the 108th Annual Conference Opening Plenary Speaker, BD Wong, and the vulnerability and strength he shared when unpacking his personal and professional journey and intersecting identities. In a nod to BD, Sarah invites each guest to share how they have been seen/unseen and where they are on their own journey towards complete authenticity. In conclusion, Sarah invites you to take a moment of pause and self-reflection with her before closing out with today's affirmation.
Key Part 3 Takeaways:
Students know how to apply to college, but they may not be exposed to all the other steps and aspects needed (ACT, SAT, apply for housing, etc.) to successfully navigate the transition from high school to College. There is a critical need to reassess the pathways to higher education and the way to support adult and returning students. Let us not hear, âBut this is the way weâve alwaysâŠ.â This conversation flips assumptions and traditional frameworks on their head! There are perhaps untapped opportunities to more closely align Registrar and Admissions department work and hand-offs and to incorporate those closure connection opportunities (and training on what we do and the process) at AACRAO! #Real talk about the impact of COVID on the workforce, managing the responsibility of keeping the office afloat during staffing cuts. Itâs important to listen to your needs both at work and at the AACRAO conferences.
Host:
Sarah Reed, University Registrar
University of California - Berkeley
[email protected]
Guests:Charles Buckner
Associate Director of Recruitment
Nevada State University
[email protected]Matthew Spencer Sutherland
Recruitment Associate
College Unbound
Megan McHenry
Registrar
Bates College
[email protected]
Additional Information:
Link: BD Wong | Plenary Speaker
Sarah would love to hear what resonated with you! What gave you pause? What moved you? What was an ah-ha moment? Please share your episode thoughts and feedback or connect with Sarah at [email protected] | www.linkedin.com/in/sarahjreed11| [email protected]
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The conversation continues. UC Berkeley's University Registrar and For the Record Co-Host, Sarah Reed, interviews colleagues at the 2023 AACRAO Annual Meeting about what resonates personally and professionally for them in this multi-part series. Sarah was inspired by the 108th Annual Conference Opening Plenary Speaker, BD Wong, and the vulnerability and strength he shared when unpacking his personal and professional journey and intersecting identities. In a nod to BD, Sarah invites each guest to share how they have been seen/unseen and where they are on their own journey towards complete authenticity. In conclusion, Sarah invites you to take a moment of pause and self-reflection with her before closing out with today's affirmation.
Key Takeaways:
We have a unique journey, and each of our journeys makes us the perfect fit for our line of work (a.k.a. there is no one ârightâ way to advance or become ___ [insert job title]. As shared by each guestâs unique journey, part of what makes you, you -your talents and skills- make you perfect for the role. Tips and tricks for leading teams. Moving to permanently remote work- can work! There is power in modifying work language â how it can be used to enhance connection and belonging or break it. Our journey and store are what make us, and even painful experiences can blossom fruit when used as a gift to inspire connection or service to others. Processing our âauthenticityâ journey can be perceived differently across generations and space, place, and openness to connection. What untapped possibilities and synchronicities can happen when we make room for âwoo-wooâ in Higher Ed. and in life?
Host:
Sarah Reed, University Registrar
University of California - Berkeley
[email protected]Guests:
Insiya Bream
Registrar and Associate Vice President
University of Maryland Global Campus
[email protected]Kristi Fonseca-Williams
Trainer & Instructor, Office of the Registrar
Texas Tech University
[email protected]Helen Garrett
University Registrar
University of Washington
[email protected]Additional Information:
Link: BD Wong | Plenary Speaker
Sarah would love to hear what resonated with you! What gave you pause? What moved you? What was an ah-ha moment? Please share your episode thoughts and feedback or connect with Sarah at: [email protected] | www.linkedin.com/in/sarahjreed11
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Back at it again, UC Berkeley's University Registrar and For the Record Co-Host, Sarah Reed, interviews colleagues at the 2023 AACRAO Annual Meeting about what resonates personally and professionally for them in this multi-part series. Sarah was inspired by the 108th Annual Conference Opening Plenary Speaker, BD Wong, and the vulnerability and strength he shared when unpacking his personal and professional journey and intersecting identities. In a nod to BD, Sarah invites each guest to share how they have been seen/unseen and where they are on their own journey towards complete authenticity.
Key Takeaways:
In Part 1, we chat about the experiences of attending the AACRAO conference for the first time; we dive into the perspective of change management from a millennial; we learn tips on what to think through when evaluating applying for advancement and a potential move across the country, and how a team can help onboard a new member; we share in the experience of a colleague who unpacked her feelings and learns to embrace her whole self both personally and professionally. Finally, each guest explores where they have been seen/unseen. In conclusion, Sarah invites you to take a moment of pause and self-reflection with her before closing out with today's affirmation.
Host:
Sarah Reed, University Registrar
University of California - Berkeley
[email protected]Guests:
Erin Sturgis
Director of Student Records
Johns Hopkins University
[email protected]Whitney Costner
University Registrar
Coker University
[email protected]Laurie Law
Associate Registrar
Albany Law School
[email protected]Additional Information:
Link: BD Wong | Plenary Speaker
Sarah would love to hear what resonated with you! What gave you pause? What moved you? What was an ah-ha moment? Please share your episode thoughts and feedback or connect with Sarah at: [email protected] | www.linkedin.com/in/sarahjreed11
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