Afleveringen
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Retailers face mounting challenges—from rising labor costs to evolving customer expectations. In this episode of Retail Tech Tips, we explore how AI, cloud computing, and data integration are transforming in-store experiences.
Featuring industry leaders:
- Roy Horgan, Group SEVP Strategy, Marketing & Communications at VusionGroup
-Zach Whigham, Associate Director, Retail and Consumer Products at Kyndryl
-Trevor Sumner Top Retail Expert
Key takeaways from this episode:
-AI and computer vision are redefining in-store engagement
-Electronic Shelf Labels (ESLs) are driving efficiency at scale
-Retailers are moving from theory to action—focusing on ROI-driven solutions
VusionGroup is a leader in electronic shelf labels (ESLs) and retail digitalization, helping retailers optimize pricing, promotions, and in-store experiences.
Kyndryl is a global IT infrastructure powerhouse, working with retailers to modernize their technology ecosystems for scalability and efficiency.
Listen now and stay ahead of the curve. -
Can AI revolutionize retail? C&A Brazil and Sam’s Club share their strategies.
In this Global Retail Leaders episode, Top Retail Expert Alberto Serrentino chats with Paulo Correa, CEO of C&A Brazil, and Todd Gardner, Chief Product Officer at Sam’s Club, about how AI is transforming business efficiency, customer experience, and decision-making in retail.
🔹 Key Topics & Timestamps:
[00:00] Introduction to RETHINK Retail
[01:15] Meet Alberto Serrentino, Paulo Correa, and Todd Gardner
[03:30] AI’s role in business productivity and efficiency
[07:45] C&A Brazil’s transformation through AI-driven strategies
[12:20] The impact of AI on pricing, inventory, and supply chain optimization
[18:10] Engaging leadership in digital transformation
[22:40] Customer-centric AI: Personalization & omnichannel experiences
[27:55] Final thoughts on the future of AI in retail
🎧 Listen now to discover how AI is redefining retail performance and strategy.
🌍 Join our community and be the next guest on our podcast: www.globalretailleaders.com -
Zijn er afleveringen die ontbreken?
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How do you scale a retail brand without losing the personal touch?
On this episode of RETHINK Retail, we chat with Karrie Helm, Director of Stores at Evereve, about how the brand scaled from a boutique experience to over 100 stores nationwide while keeping its values-driven, customer-first approach intact.
🔹 The secret to Evereve’s loyal customer base
🔹 How stylists create real connections with shoppers
🔹 The role of subscriptions & digital commerce in modern retail
📅 Key Topics & Timestamps:
[00:00] Welcome to RETHINK Retail
[01:15] Carrie Helm’s journey & EverEve’s beginnings
[04:10] Growth from boutique retail to a national brand
[08:30] The key to Evereve’s styling experience
[12:45] Balancing online and offline customer relationships
[17:20] Subscription services & their impact on retail growth
[22:05] Leadership, team culture & customer loyalty
[27:40] What’s next for Evereve?
[30:00] Final takeaways
🎧 Listen now to discover how Evereve is redefining the in-store experience for the modern shopper.
🌍 Join our community at: www.globalretailleaders.com -
How can retailers embrace sustainability and drive social impact at scale?
In this episode of RETHINK Retail, host Lisa Amlani sits down with Bev Kobe, President & CEO of Goodwill Industries, to discuss how Goodwill is redefining retail through the circular economy, resale innovation, and social enterprise.
Goodwill is more than just a thrift store-it’s a leader in sustainability and job creation, diverting billions of pounds from landfills while employing those who need it most.
⏱ Timestamps:
[00:00] Introduction to RETHINK Retail
[01:20] Meet Bev Kobe, CEO of Goodwill Industries
[03:45] The scale of Goodwill: 154 networks and 6 billion pounds of goods collected
[07:10] How Goodwill is innovating in circular retail
[12:30] Sustainability goals: resale, recycling, and reducing waste
[17:50] Beyond retail: Goodwill’s impact on communities and job creation
[22:15] Take-back programs & retailer partnerships
[27:30] Final thoughts: How brands can start their circular journey
🌍 Join our community at: www.globalretailleaders.com -
Can a fashion brand grow without paid marketing? Lager 157 proves it’s possible.
In this Global Retail Leaders episode, Top Retail Expert Alexis chats with Hannah, Chairperson of Lager 157, about how the Swedish brand is scaling across the Nordics and beyond with slow fashion, zero waste, and an authentic approach to retail.
🔹 Key Topics & Timestamps:
[00:00] Welcome to RETHINK Retail – A Global Retail Leaders Episode
[01:10] Hannah’s journey and Lager 157’s origins
[03:25] The slow fashion movement and why it works
[07:40] Lager 157’s no-waste, efficiency-first model
[12:15] Why they refuse to spend on paid ads
[16:50] Expansion into Germany and future markets
[21:30] Sustainability and the future of retail
Join the GRL community at www.globalretailleaders.com -
Can sustainability drive profitability and long-term growth? Norrøna proves that it can.
In this Global Retail Leaders episode, Top Retail Expert Sharon Yourell Lawlor speaks with Bård Klamme, Retail Director at Norrøna, about how the premium outdoor brand has built a 100-year legacy through circular fashion, transparency, and a commitment to full-price retail.
💡 Key Takeaways:
✔️ How Norrøna built a global brand without discounting
✔️ The circular economy approach fueling sustainability
✔️ Why community & customer experience matter more than price cuts
✔️ How tech and innovation enhance the in-store experience
💡 Key Insights & Timestamps:
⏩ 00:00 – Welcome to RETHINK Retail (Global Retail Leaders Episode)
⏩ 00:40 – Meet Bård Klamme & the history of Norrøna
⏩ 03:10 – What it means to be a full-price, no-discount brand
⏩ 07:05 – Sustainability as a business model, not just a marketing tool
⏩ 11:30 – The power of repair, resale & circular fashion in retail
⏩ 14:45 – Expanding internationally while staying true to brand values
⏩ 18:20 – The future of outdoor retail & evolving customer expectations
⏩ 22:50 – What role does tech play in a purpose-driven brand?
⏩ 26:30 – Final takeaways & leadership advice for retailers
Join the GRL community or be the next guest: https://www.globalretailleaders.com/ -
In this episode of Rethink Retail, host Shannon Flanagan sits down with Jean-Didier Allongue, Senior Director of Global Store Design at Harry’s, to explore how the brand has scaled across 56,000+ retail locations while staying true to its identity.
From disrupting the men’s grooming industry to creating seamless in-store experiences at Target, Walmart, Tesco, and Boots, Jean-Didier shares how Harry’s navigates the challenges of retail expansion, localization, and brand consistency.
They dive into:
✅ How Harry’s global retail strategy has evolved
✅ The biggest challenges in localizing store design across different markets
✅ Why brand culture and customer insights shape the future of retail
⏳ Episode Timestamps:
⏩ 00:00 – Introduction to Rethink Retail
⏩ 00:30 – Meet Jean-Didier from Harry's
⏩ 01:27 – Harry's Global Retail Design Strategy
⏩ 02:56 – Trends in Men's Grooming & Retail Innovation
⏩ 03:59 – The Challenge of Localizing Store Designs Globally
⏩ 04:47 – Scaling Harry's Retail Presence Across 56,000+ Locations
⏩ 07:20 – The Role of Vision, Culture & Brand Identity in Growth
⏩ 09:01 – Creating Engaging & Customer-Centric Store Environments
⏩ 11:01 – Closing Thoughts & Takeaways
Join the GRL community or be the next guest: https://www.globalretailleaders.com/ -
The future of retail is unfolding before our eyes, and AI is at the heart of it all. In this episode of the AIR Leaders Podcast, a production of RETHINK Retail, our host Matthew Adam Smith sits down with Barry McGough, a Top AI Leader & Global Retail Leader, to discuss the game-changing technologies reshaping commerce.
🎙️ Topics covered:
✅ How AI is driving the next wave of retail innovation
✅ The evolution of edge computing and low-latency chipsets
✅ CES vs. NRF: Key retail tech takeaways
✅ The rise of ambient technology & micro-sensors
✅ The sustainability challenge: AI’s impact on energy consumption
Join us as we explore what’s next for retail in 2025 and how businesses can stay ahead. Don't forget to follow for more insights from retail’s top tech leaders!
#TAILs #TopAILeaders #RETHINKRetail #TRE2025 -
Retailers operating at scale—especially in high-traffic environments like airports—face a unique challenge: how do you balance speed, convenience, and operational resilience while delivering a seamless customer experience?
In this episode of the RETHINK Retail Podcast, Michael Klein (Top Retail Expert) speaks with Khurram Noor, VP of Customer Facing Systems at Avolta, and Bernd Kraus, VP of Retail Software Solutions at Diebold Nixdorf, to discuss what it really takes to future-proof retail operations. -
In the latest Rethink Retail Podcast, we sit down with Andrea Morgan, Chief Innovation Officer at Blue Yonder, to explore how AI and end-to-end visibility are revolutionizing supply chains.
🔹 How AI is optimizing demand forecasting, inventory planning, and sustainability
🔹 Why speed and adaptability are the key drivers of supply chain success
🔹 The growing role of GenAI and digital twins in supply chain transformation
With over 25 years of experience leading supply chain strategy at Nike, IBM, and Oracle, Andrea shares why she believes the time is now for supply chain reinvention.
Don’t miss this episode! 🎧
#RetailInnovation #AIinRetail #SupplyChainTransformation #RetailPodcast #RethinkRetail -
New RETHINK Retail Podcast: How AI is Shaping Retail
Host Matthew Adam Smith sits down with Matt Redwood (Diebold Nixdorf) & Nicolas Kroeger (Manor AG) to discuss the impact of AI on retail. From optimizing store operations to elevating customer experiences, this episode covers the game-changing role of AI in retail.
📌 Key Takeaways:
✔️ AI’s role in streamlining store operations
✔️ Enhancing in-store & omnichannel experiences with AI
✔️ The future of AI in retail over the next 3-5 years
🔊 Listen now -
Retail automation is evolving—are you keeping up?
In this episode of the RETHINK Retail Podcast, Ben Bond, VP of Strategy & Business Development at Simbe, joins us to discuss how AI and robotics are transforming inventory management, enhancing pricing accuracy, and driving efficiency for retailers. Recorded live at NRF 2025, this conversation dives into the future of automation and the role of technology in building agile, resilient retail operations. -
NRF 2025 brought bold predictions, cutting-edge innovations, and game-changing discussions—but what really matters for retailers in the year ahead?
In this episode of Retail Therapy, Retail Cloud Alliance host Andrew Smith sits down with Brandon Rael of Kyndryl, Carol Spieckerman of Spieckerman Retail, and Guy Courtin of Tecsys to unpack the biggest themes from Retail’s Big Show, including:
The rise of AI-driven personalization and the role of store associates
Why retailers are taking a more cautious, pragmatic approach to new tech
How supply chain innovation is being overlooked—and why that’s a mistake
The real impact of digital transformation on retail operations and strategy
Whether you attended NRF or want to stay ahead of the conversation, this episode is your deep dive into the trends and challenges shaping retail in 2025. -
At NRF 2025, Lauren Kennedy (Upshop) and Derek Hannum (ReposiTrak) discuss how food traceability under FSMA 204 is reshaping the retail landscape.
💡 What you'll learn:
The challenges and opportunities of food safety regulations.
How Upshop and ReposiTrak’s partnership streamlines compliance across global supply chains.
Ways traceability data can drive better inventory management and reduce waste.
🎧 Tune in now to explore how technology is empowering retailers for the future -
Join Jack Stratten, RETHINK Retail Top Retail Expert and Director at Insider Trends, for an engaging discussion on the future of grocery retail. Featuring Oskar Jakobsson (ICA Gruppen) and Carsten Brase (Diebold Nixdorf), this episode dives into how retailers are embracing technology and choice to meet customer demands.
💡 Key Topics Covered:
AI's growing role in grocery: reducing waste, automating tasks, and enabling personalization.
How self-service solutions are transforming customer and associate experiences.
Predictions for the grocery store of the future and why choice remains the ultimate differentiator.
🎧 Listen now and discover what’s next for grocery retail innovation. -
In this special episode of Retail Therapy, host Andrew Smith is joined by retail experts Carol Spieckerman, Liza Amlani, and Trevor Sumner to reflect on the key trends and innovations that shaped the retail industry in 2024. They explore how AI-driven personalization, omnichannel strategies, and interconnected retail networks have redefined the landscape. Tune in for expert reflections on this year’s biggest lessons and gain insights on what these changes mean for 2025 and beyond!
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As 2024 comes to a close, we proudly present our highly anticipated “2025 Predictions Podcast.” Join us as we delve into expert predictions and key insights shaping the future of retail. This special episode features exclusive interviews with RETHINK Retail’s Top Retail Experts and Global Retail Leaders communities, offering a glimpse into what lies ahead for 2025 and beyond!
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The holiday season is almost here, and department stores have always been the shining star of holiday shopping. But have they been dethroned by the rise of eCommerce? 🤔
In our latest episode of Retail Therapy, our host, Andrew Smith sits down with Top Retail Experts Venky Shankar, Andrea K. Leigh, and Sucharita Kodali to explore the shifting landscape of department stores and how they can keep up during the busiest shopping season of the year. -
Tune into the latest episode of the RETHINK Retail Podcast to hear Marta Frattini, Industry Strategy and Marketing Lead, Retail at Adobe discuss how retailers can redefine and demonstrate ROI by harnessing AI-driven tools. This conversation is crucial for any CMO looking for a credible seat at the decision-making table, showing their value, and receiving credit for their work.
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Join Top Retail Expert Peter Cohan as he dives into the transformative power of AI in retail with Anirudh Sanga, Retail and Consumer Lead at Palantir Technologies. This episode reveals how advanced AI solutions are addressing some of retail's most complex challenges, including inventory management and workforce optimization, and turning them into opportunities for growth.
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