Service communication via telephoning

26 jan 2021 · Service communication master class

00:01:10

Every kind of service communication has its rules even such a classical channel as telephoning. So we are happy to share our tips and tricks with you! :)

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Deel

Afleveringen

In this episode we want to focus on different types of customers
16 mrt 2021· Service communication master class
We talk about four types of customers, which are the driver, the analyst, the amiable and the expressive, mentioned in the customer types model by David Merril and Roger Reid.
- Luisteren Nogmaals beluisteren Doorgaan Wordt afgespeeld...
- Later beluisteren Later beluisteren
Service communication via telephoning
26 jan 2021· Service communication master class
Every kind of service communication has its rules even such a classical channel as telephoning. So we are happy to share our tips and tricks with you! :)
- Luisteren Nogmaals beluisteren Doorgaan Wordt afgespeeld...
- Later beluisteren Later beluisteren
Zijn er afleveringen die ontbreken?

Klik hier om de feed te vernieuwen.
Service communication: mistakes and failures via social media
12 jan 2021· Service communication master class
What to avoid and what to mind about service communication via social media <3
- Luisteren Nogmaals beluisteren Doorgaan Wordt afgespeeld...
- Later beluisteren Later beluisteren

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