Afleveringen

  • In this episode, Steve Stratton shares his fascinating journey from securing presidential visits with the Secret Service to becoming a cybersecurity expert and a prolific author.

    Discover how storytelling and team building have been pivotal throughout his career, learn about the evolving landscape of cybersecurity, and receive invaluable advice for young professionals.

    Stratton's compelling experiences and wisdom offer a unique perspective on resilience, adaptability, and the importance of lifelong learning.

    00:00 Securing Presidential Visits: Behind the Scenes

    00:45 Introducing Paddy Dhanda: Building Human Skills for the Future

    01:23 Team Building Superpower: The Power of Storytelling

    01:51 From the Redwoods to the White House: A Journey Begins

    03:20 Secret Service and Beyond: A Career in Communications

    05:47 The Art of Team Building: Creativity and Diversity

    10:17 Hiring for Initiative: Identifying Great Talent

    16:14 Early Career Adventures: White House Communications

    21:25 High-Stakes Moments: Security and Danger

    25:55 Military Culture and Personal Growth

    32:07 Cybersecurity Threats and Personal Safety

    33:36 Protecting Personal Data: Tips and Tricks

    36:42 National Infrastructure Vulnerabilities



    Get full access to Superpowers School at www.superpowers.school/subscribe
  • In this episode, we delve into the art of facilitation and the power of creativity with Antonio Iturra, a seasoned facilitator and magician.

    From the importance of crafting the perfect questions for meaningful interactions to integrating visual thinking in workshops, Antonio shares his multifaceted approach to creating engaging and effective learning environments.

    We also explore Antonio's concept of 'slow creativity,' emphasizing the need to tune into one's unique superpowers and the value of play, obsession, and wonder in the creative process.

    Whether you're keen on enhancing your facilitation skills or understanding the deeper human elements of workshops, this episode is packed with actionable insights and fascinating perspectives.

    00:00 The Art of Facilitation: Finding the Perfect Question

    01:12 Meet Antonio: A Man of Many Superpowers

    02:53 The Magic of Visual Thinking in Facilitation

    09:16 Creating Connection in Workshops

    18:44 Exploring Creativity: Slow Creativity and Beyond

    32:12 The Importance of Stories and Genuine Connection

    35:31 Conclusion and Final Thoughts



    Get full access to Superpowers School at www.superpowers.school/subscribe
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  • In this episode, I had the pleasure of speaking with Keith McCandless, co-author of 'The Surprising Power of Liberating Structures.'

    We dive deep into how liberating structures can create safe spaces for all voices in a room and make conversations more inclusive and engaging.

    Keith explains the concept of the 'collaborative muscle' and how these facilitation tools can replace traditional brainstorming and presentation methods.

    We discuss practical examples, including the Critical Uncertainties model and the 1-2-4-All method, and explore how these techniques can be applied in various settings, from business and education to personal development.

    00:00 Introduction and Personal Story

    00:55 Introducing Liberating Structures

    01:02 Guest Introduction: Keith McCandless

    02:14 The Concept of Collaborative Muscle

    03:55 Liberating Structures: An Overview

    07:31 Practical Applications and Audience

    20:04 Writing the Book: The Journey

    26:28 Deep Dive into Liberating Structures

    33:34 The Power of Short Timings

    34:49 Diverse Voices and Recombination

    36:23 Creative Adaptation and Fast Timing

    39:54 Critical Uncertainties and Scenario Planning

    46:16 Liberating Structures in Practice

    48:42 New Ideas and Structures

    52:13 Developing New Structures

    01:00:28 Conclusion and Future Directions

    ⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.

    Paddy Dhanda (Host)

    Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.

    Contact Paddy: [email protected]

    Subscribe to my newsletter:

    👉 Newsletter: https://www.superpowers.school/subscribe



    Get full access to Superpowers School at www.superpowers.school/subscribe
  • Ben Walder, co-author of The Visual Agile Coach Playbook, discusses his experience of feeling constrained in the corporate world and how losing his job led to an epiphany that helped him discover his 'superpowers.'

    He shares his journey of co-authoring the 'Visual Agile Coach Playbook', the process of recognizing and developing one's superpowers, and the significance of human connection and partnerships.

    We also explore how to navigate through comfort, fear, learning, and growth zones, and the future trajectory of work. Tune in to hear insightful discussions on the importance of communication and human connection in the evolving world of work.

    00:00 Introduction

    01:17 Discovering and Harnessing Superpowers

    03:30 Ben's Background and Career

    05:52 Finding Motivation and Overcoming Adversity

    16:13 The Power of Partnerships

    20:31 Taking Bold Moves and Creating Opportunities

    22:46 The Personal Growth Rocket Tool

    25:09 Discovering the Learning Zone and Ikigai

    25:38 Harnessing Your Superpower

    26:24 Overcoming Fear and Embracing Growth

    27:40 Finding and Honing Your Superpowers

    29:54 The Importance of Passion and Values

    36:27 The Future of Work and Open Source Book Project

    42:34 The Role of Human Connection in the Future

    47:10 Wrapping Up and Final Thoughts

    Guest: Ben Walder

    With over 25 years’ experience as a change and transformation professional, co-founder of The Visual Agile Coach, Ben Walder, has a strong track record in Financial Services and FinTech. Starting out in project management and progressing through programme management to Head of Change, Ben always seeks to make a positive difference for all involved in delivering change.Find Ben on Linkedin: linkedin.com/in/benwaldercoacheschange

    ⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.

    Paddy Dhanda (Host)

    Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.

    Contact Paddy: [email protected]

    Subscribe to my newsletter:

    👉 Newsletter: https://www.superpowers.school/subscribe



    Get full access to Superpowers School at www.superpowers.school/subscribe
  • Have you written a book to become a tech thought leader? But how do you ensure you get maximum exposure for your hard work?

    Mickie Kennedy, founder of eReleases, a press release distribution company shares his journey from a poetry enthusiast to a PR expert, stressing how press releases can significantly boost the visibility and success of small businesses and startups.

    We discuss:

    1) Actionable tips on writing compelling press releases

    2) Leveraging surveys to improve your chances of being featured in a popular publication

    3) Using AI to enhance your PR strategy

    Tune in to learn how to effectively tell your story through press releases and attract media attention.

    00:00 Meet Mickie Kennedy: Press Release Marketing Expert

    01:17 The Power of Press Releases for Small Businesses

    02:29 Mickie's Journey from Poetry to PR

    03:47 The Evolution of Press Release Distribution

    04:28 Crafting Effective Press Releases

    14:37 Using Surveys to Enhance Press Releases

    22:48 Success Stories and Real-World Examples

    27:36 The Power of Storytelling in Product Launches

    28:07 Sharing Personal Stories to Connect with Audiences

    28:40 Incorporating Origin Stories in Press Releases

    29:53 The Impact of Strategic Press Releases

    32:33 Mickie's Personal Branding with Glasses

    33:28 The Role of Timing in Press Releases

    36:49 Mickie's Free Masterclass on Strategic Press Releases

    38:08 How to Work with E-Releases

    38:55 Using AI for Press Release Writing

    41:20 Crafting Compelling Quotes for Press Releases

    44:49 The Frustration of Needless Emails

    47:36 Conclusion

    Mickie Kennedy is an expert at helping small businesses, authors, and startups increase their visibility and credibility through tier-1 press release distribution. Mickie founded eReleases 25 years ago after realizing that small businesses desperately need a press release distribution service they can actually afford, giving them access to the media and to a national newswire – all with a personal touch. Mickie lives in Baltimore County, Maryland.

    Mickie has created a free video Master Class on how to create a winning PR strategy, based on the PR campaigns of his most successful clients: https://www.ereleases.com/plan/

    ⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.

    Paddy Dhanda (Host)

    Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.

    Contact Paddy: [email protected]

    Subscribe to my newsletter:

    👉 Newsletter: https://www.superpowers.school/subscribe



    Get full access to Superpowers School at www.superpowers.school/subscribe
  • John Rossman (ex Amazon executive) co-author of the book 'Big Bet Leadership' shares leadership strategies at Amazon.

    We explore the concept of Big Bet Leadership focusing on how to manage high-risk, high-reward business initiatives through creating clarity, maintaining velocity, and accelerating risk and value.

    Rossman shares insights from his time at Amazon, discusses the importance of leadership in complex transformational situations, and addresses common challenges in these scenarios.

    00:00 Introduction

    02:43 Defining Big Bets in Business

    05:31 Challenges and Risks of Big Bets

    10:00 Insights from Amazon's Playbook

    17:15 The Role of Culture in Leadership

    22:03 Critique of the Agile Methodology

    23:55 The Misuse of the Agile Methodology

    24:28 The Overplanning Paradox in Agile

    25:21 High Stakes Meetings: Continue, Kill, Pivot, or Confusion

    26:53 Structuring High Stakes Meetings

    28:45 The What Sucks Memo and Hypothesis

    30:01 Big Bet Vectors and Testing

    33:50 Applying Big Bet Leadership to AI

    36:14 Abolishing Ineffective Meetings

    38:24 The Power of Memos Over PowerPoint

    41:51 Final Thoughts

    John Rossman: www.johnrossman.com

    ⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.

    Paddy Dhanda (Host)

    Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.

    Contact Paddy: [email protected]

    Subscribe to my newsletter:

    👉 Newsletter: https://www.superpowers.school/subscribe



    Get full access to Superpowers School at www.superpowers.school/subscribe
  • In this episode, Dave Albin shares his incredible journey from addiction to becoming a key figure in Tony Robbins' organization.

    Dave emphasizes the importance of creating your own story, the value of service to others, and developing crucial human skills in an automated world.

    He recounts his experience with firewalking, his work with celebrities, and how he went on to establish Firewalk Productions.

    He also discusses his philosophies on health, state management, and the significance of purpose and fulfillment in life.

    00:00 Introduction and Philosophy of Happiness

    03:42 Dave's Journey to Sobriety

    04:26 The Life-Changing Firewalk Experience

    14:53 Joining Tony Robbins' Team

    20:53 The Birth of Firewalk Productions

    21:13 A Life-Changing Conversation at Google

    22:04 Leaving Tony Robbins and Starting Anew

    22:34 Corporate America Embraces Firewalk

    23:27 Reflections on Tony Robbins

    25:04 Lessons from Tony Robbins

    32:12 Daily Routines for a Healthy Life

    38:52 The Importance of Quality Water

    41:33 Dave Albin's Firewalk Academy and Nonprofit

    44:27 Conclusion and Final Thoughts

    About Dave Albin

    Dave is the #1 Firewalk Instructor in America. Firewalking is a 1,000 year old rite of passage ritual where you literally walk across hot burning coals. Having worked for Tony Robbins for 19+ years and starting Firewalk Productions in 2014 Dave and his incredible Team have 🔥👣firewalked🔥👣 hundreds of thousands of people. 😃 He and Tony Robbins set a World Record in London in 2005 walking over 12,300 people. His success has a scary and violent past. On June 8th, 1988 he put a gun to his head to stop the excruciating pain from both drug and alcohol addiction. 2024 will mark 36 years of sobriety. 🗣🎙🏆👉 To date: Mr. Albin has been a guest on 150+ podcast shows, with 135+ 5***** star reviews and counting. Dave's clients include Googe, NASA, Notre Dame, Virginia Tech, Heineken, RE Max, Entrepreneurs Organization (EO), Chick-fil-A, CRISP Video, Mystery Hill, Y.M.C.A., Replace Your University, Tony Robbins, T Harv Eker, NATE BAILEY, The 4-Seasons, The Omni Hotel, The Waldorf Astoria, Waikoloa Hotel, and MANY others.

    ⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.

    Paddy Dhanda (Host)

    Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.

    Contact Paddy: [email protected]

    Subscribe to my newsletter:

    👉 Newsletter: https://www.superpowers.school/subscribe



    Get full access to Superpowers School at www.superpowers.school/subscribe
  • Are you making the most of LinkedIn to build your personal brand and connect with your audience?

    In this episode, we dive deep into leveraging LinkedIn for personal and professional growth with insights from Gus Bhandal, a top LinkedIn trainer.

    We explore:

    * The power of personal branding

    * The art of authentic storytelling

    * SEO optimisation

    * Balancing personal and professional content creation

    Discover tips for maximizing post engagement, unlocking the algorithm, and spotlighting your unique identity in a world increasingly influenced by AI.

    00:00 Introduction

    01:02 Exploring Coventry with Gus

    04:39 The Power of Personal Branding

    11:48 Optimising Your LinkedIn Profile

    18:50 The Importance of Brand Colors

    20:50 Maximising Your LinkedIn Profile's About Section

    24:00 SEO Strategies for LinkedIn Profiles

    25:29 Creating Engaging LinkedIn Content

    32:44 The Importance of Outbound Engagement on LinkedIn

    35:30 Understanding LinkedIn Post Formats

    38:33 Final Tips

    Gus Bhandal - The UK’s Number One LinkedIn Trainer*

    *according to my mum

    I help business owners and corporate teams with marketing strategy, LinkedIn training, consultancy, and implementation.

    LinkedIn: https://www.linkedin.com/in/mguruuk/

    Website: https://www.themguru.co.uk/

    ⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.

    Paddy Dhanda (Host)

    Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.

    Contact Paddy: [email protected]

    Subscribe to my newsletter:

    👉 Newsletter: https://www.superpowers.school/subscribe



    Get full access to Superpowers School at www.superpowers.school/subscribe
  • Have you ever wondered how you can significantly improve your memory recall and retention? In this episode, we'll cover a variety of techniques, from the Memory Palace to mind mapping, and explore the impact of visual imagery, novelty, and spaced repetition in making information stick.

    I’m joined by Andy Gray who has been refining these techniques for many years and has combined them with graphic recording to help things stick.

    Andy conducts a live demo of one of these techniques to help me remember 10 random objects. I have to say, it works!!!

    00:00 Introduction to Memory Techniques

    00:56 The Power of Memory

    01:18 Understanding Memory and Aphantasia

    03:25 Focus and Pattern Interrupts

    04:46 Visualisation Techniques

    06:54 Novelty and Memory

    11:37 Encoding Numbers and Images

    15:27 Practical Applications of Memory Techniques

    19:35 Advanced Memory Techniques

    29:48 Effective Presentation Tips

    43:16 Connecting to Yourself

    43:44 Building a Network of Faces and Places

    45:58 Creating Impactful Stories

    47:35 Practicing and Presenting with Confidence

    50:16 Unlocking the Power of Dyslexic Memory

    54:10 The Number Rhyme System

    56:09 Applying the Number Rhyme System

    01:07:32 Recalling and Reinforcing Memory

    01:12:23 Final Thoughts

    Andy Gray

    Andy Gray is an editorial and book illustrator and graphic recorder (public sketchnoter on big sheets of paper) and curious consultant, who has spent his life helping and training others, from smaller settings to huge gatherings. Seeking to uncover the potential in humans, one of his great personal discoveries was the power of memory and how remembering is at the heart of many skills. Believing he had been called ‘stupid’ by his teachers in primary school causing his grades to nose-dive, and at A level receiving a prestigious 2 u’s and an X, (that’s 'unclassified' and 'didn’t turn up') he went on to learn how to learn and think, and receive two degrees in theology. He now incorporates memory skills, techniques, and how brains work into his art, consultancy, and graphic recording work. And is passionate about unlocking the potential in every human.

    Being autistic himself, his greatest joy is helping those who are neuro-divergent discover their own super-powers.

    As part of his work he is looking to help keynote speakers deliver without using notes, and connect with their audience with greater impact.

    He lives in Somerset with his family, cycles, climbs, and gets to be an artist who lives on a farm.

    LinkedIn: https://www.linkedin.com/in/onegraydot/

    Website: https://onegraydot.com/superpowers

    ⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.

    Paddy Dhanda (Host)

    Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.

    Contact Paddy: [email protected]

    Subscribe to my newsletter:

    👉 Newsletter: https://www.superpowers.school/subscribe



    Get full access to Superpowers School at www.superpowers.school/subscribe
  • I speak to Martin Barnes, an expert in 'intentional communication,' which encompasses pitching, presenting, and public speaking. Martin emphasizes the importance of storytelling in presentations and shares his transformative experience living in China, which taught him cultural similarities and differences.

    We delve into the challenges and opportunities posed by AI in communication. Martin offers actionable advice for introverts at networking events and presents a simple yet effective framework for crafting impactful presentations.

    00:00 Introduction

    01:03 Intentional Communication: A New Approach

    04:20 The Journey to China

    06:00 Cultural Revelations and Similarities

    12:10 The Impact of AI on Communication

    27:37 The Hidden Costs of AI

    28:06 Sensationalism in AI Media

    29:24 Navigating Emotional Responses to AI

    30:15 The Power of Social Objects in Networking

    31:16 Advice for Introverts on Small Talk

    36:47 Effective Presentation Structures

    39:27 The Art of Storytelling in Presentations

    47:40 Analog Tools for Digital Presentations

    52:28 Resources for Effective Public Speaking

    54:21 Final Thoughts

    Martin Barnes

    The one piece of advice I want to share with every ambitious founder. The biggest insight from my 23 years pitching advertising campaigns to Mercedes, VW, and Nike.vHosting +150 PitchClub events.Coaching CEOs at tech companies and working with dozens of accelerators, helping founders at all levelspitch.vSee your pitch as a conversation.vShare the right pages of your bigger story at the right time with the people in front of you.vPitch to start a conversation. I learnt this form 8 years working in the UK. 16 years working in China. On projects in advertising, film, events, branding, design and startups. And 6 years crocodile wrestling. Martin Barnes Founder of 8 Seconds 2 Connect-pitch coach.

    Links:

    Horse racing analogy / 1-page pitch

    The original research paper

    Martin’s slide summary of the research paper

    Martin’s LinkedIn

    https://www.linkedin.com/in/martinbarnespresentations/

    Are you getting ROI from speaking at conferences?

    ⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.

    Paddy Dhanda (Host)

    Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.

    Contact Paddy: [email protected]

    Subscribe to my newsletter:

    👉 Newsletter: https://www.superpowers.school/subscribe



    Get full access to Superpowers School at www.superpowers.school/subscribe
  • Do you wear glasses? Were you or someone you knew ever called 4 eyes? I used to get that phrase thrown at me all the time. There was a time when wearing glasses wasn’t so cool.

    But what if we could integrate technology into our specs? What if they could give us new superpowers and a new perspective on how we interact and engage with the world?

    I’m joined by Bianca Spada, who works at Meta and part of the team behind Meta Ray-Ban smart glasses. We explore everything from what is the Metaverse, how the Metaverse represents the next communication revolution, the challenges tackled by Meta's ambitious projects, and the blend of fashion with cutting-edge tech.

    00:00 Introduction to the Metaverse

    02:32 Bianca's Journey: From Struggles to Success

    04:00 The Power of Social Media

    05:52 Overcoming Dyslexia in the Tech World

    07:28 Creating Viral Content

    11:23 Working at Meta: Insights and Experiences

    13:13 Understanding the Metaverse

    19:32 Ray-Ban Meta: A Revolutionary Partnership

    30:13 The Future of AI and Technology

    40:38 Final Thoughts

    Biance Spada - Social Media & Creators Lead at Meta

    Digital expert with 12 years experience delivering successful online strategies and global campaigns for some of the world’s leading companies. I focus on driving visibility and driving ROI online for brands and public figures. I thrive under pressure and have a proven record of delivery, radically turning around performance and generating 3-figure growth within 12 months.

    LinkedIn

    ⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.

    Paddy Dhanda (Host)

    Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.

    Contact Paddy: [email protected]

    Subscribe to my newsletter:

    👉 Newsletter: https://www.superpowers.school/subscribe



    Get full access to Superpowers School at www.superpowers.school/subscribe
  • Have you ever considered how the language we use might be outdated and full of hidden biases? I explore the topic of inclusive language with Dr Suzanne Wertheim, a former professor of linguistics and linguistic anthropology, who now consults on inclusive language in the workplace. This article distils the key ideas we explored in this episode.

    Inclusive language isn’t just a passing trend—it’s essential for fostering collaboration, respect, and innovation, particularly in the tech world. As someone who’s seen countless examples of how communication impacts relationships and results, I can tell you that outdated language systems often alienate people without us even realising. Tech professionals especially need to upgrade how they communicate because words shape experiences and experiences define success. Here are five practical steps you can take to incorporate inclusive language in your workplace today.

    🚀 Understand Why Language Matters

    Language is more powerful than we give it credit for. Think about it: ever had a single word or comment derail an otherwise great meeting or pitch? That's how much influence words have. In tech, we develop tools and systems that reach global users. If our communication isn’t reflective of the diverse world we serve, we risk overlooking critical perspectives.

    Research shows that inclusive language helps teams collaborate better and improves problem-solving outcomes. For instance, addressing unconscious gender bias in tech products led to smarter AI outputs. So, the first step is recognising that language sets the tone for everything we build and share.

    👩‍💻 Start with Gender-Neutral Terms

    One of the easiest ways to make a big impact is by ditching outdated, binary language. For example, instead of “Ladies and Gentlemen,” say “Guests” or “Team.” Replace “Husband” or “Wife” with “Partner” or “Spouse” in casual conversations. These small shifts help everyone feel seen, whether they identify within the gender binary or not.

    Consider this: a train conductor announcing “Ladies and Gentlemen” may unintentionally alienate non-binary passengers. Something as simple as “Attention passengers” immediately resolves that issue.

    If gender-inclusivity interests you, dive deeper: E80: Self-Help - Change the Way You Speak to Yourself.

    💡 Create Space for Feedback

    No matter how much effort you put into using inclusive language, mistakes happen. What truly sets inclusive workplaces apart is their willingness to listen and adapt. Make it easy for peers and team members to share feedback about your communication style—whether it’s in a one-on-one chat, through anonymous channels, or team reviews.

    For example, during a training session, I received constructive feedback that my doodles weren’t gender-neutral. While caught off guard, I used the moment to learn and ask for advice.

    🔍 Review Your Written and Verbal Patterns

    When we rely on autopilot, we often fall back on outdated language that might exclude others. Terms like “guys” during team meetings or using masculine defaults in system manuals might seem harmless, but they can alienate other genders. Run an audit of your communication materials—emails, project documentation, and even Slack messages—and identify areas for improvement. Make it a habit to test your words before hitting "Send."

    In one shocking example, a simple language misstep during a tech sales pitch cost a team £4 million! The salesperson used terms that disregarded the client’s identity. Imagine how avoidable that situation could’ve been with a little forethought.

    For strategies to strengthen your workplace communication, this article may help: Communication is a Science.

    🌐 Think Global, Act Local

    In tech, we're often designing for a global audience. Inclusive language isn’t one-size-fits-all; it must reflect the diverse realities of your users. While some English-speaking cultures use gender-neutral terms, other languages integrate gender into almost every word. Understanding these nuances will take your inclusive language game to the next level.

    For instance, languages like French or Spanish have deeply gendered grammar systems, influencing how software tools interact with users. As AI becomes smarter, embedding cultural awareness directly into these tools ensures inclusivity. It's not just about avoiding harm; it's about actively embracing better mental models.

    📚 Conclusion: A Shared Responsibility

    Inclusive language in technology is an ongoing commitment. Whether it's small tweaks in your Zoom meetings or reassessing how your algorithms interpret names and identities, every word makes a difference. With practice, you’ll find your language naturally aligning with your values. And the best part? These adjustments don’t just feel nice—they significantly improve collaboration and create a better workplace culture.

    If you’re ready to start rethinking language, here’s your next step: start small, address feedback openly, and seek resources that help you refine.

    Recommended Reads for Facilitators:

    * The Inclusive Language Field Guide by Suzanne Wertheim

    * Caste: The Origins of Our Discontents by Isabel Wilkerson

    * Words Matter: Using Language as a Lever in Leadership by Rebecca Cooke

    Guest: Dr. Suzanne Wertheim

    Dr. Suzanne Wertheim is an international expert in inclusive language.

    After getting her Ph.D. in Linguistics from Berkeley, she held faculty positions at Northwestern, University of Maryland, and UCLA. In 2011, she left the university system in order to apply her expertise to real-world problems.

    Dr. Wertheim uses science to identify and correct problematic language that hurts business. Global clients call on her for keynotes, workshops, customized video courses, and consulting. Dr. Wertheim’s book, The Inclusive Language Field Guide, was published in 2023.



    Get full access to Superpowers School at www.superpowers.school/subscribe
  • In a world driven by innovation and creativity, product design has emerged as a crucial field influencing everything from consumer products to the digital tools we use daily. But what exactly is product design, and how does it differ from traditional approaches to problem-solving? I had the pleasure of exploring these topics through a conversation with Eli Woolery, a lecturer at Stanford University and co-host of the podcast Design Better, along with his insights on design thinking and the impact of AI on the design process.

    Here's what I learned from Eli's journey and insights, from the origins of human-centered design to the future of product design in an AI-driven world.

    The Origins and Essence of Product Design

    Eli's path into product design wasn’t linear. As a child, he dreamt of becoming a "dinosaur dentist"—inspired by watching paleontologists carefully dig up dinosaur bones using dental tools. Though Eli didn’t end up cleaning T. Rex's teeth, his curiosity about how things work led him to product design, a discipline that blends art and engineering to create solutions that meet human needs.

    Product design goes far beyond aesthetics. It's about understanding people—how they use products and what challenges they face—and then designing solutions with empathy at the core. This is where Stanford’s human-centered design approach comes into play. Eli teaches something called design thinking, a method that helps to reframe difficult, often ambiguous problems by putting the human experience at the centre of the process.

    As Eli puts it, design thinking "arises when the challenge is more ambiguous... it’s all about framing the right problem."

    💡 3 Key Product Design Principles

    Here are three important principles Eli shared that are fundamental to understanding product design:

    1️⃣ Embrace Curiosity

    Curiosity is not just a trait but a superpower in product design. Eli explained how asking questions, observing, and being curious about human behaviour forms the backbone of the process. Whether it's through interviews or simply watching people interact with products in their daily lives, curiosity leads to insights that drive better design.

    2️⃣ Reframe the Problem

    Sometimes the initial challenge is not the real challenge. Eli shared a powerful case study from Nepal where the design team set out to tackle infant mortality by creating affordable incubators. What they discovered upon visiting Nepal was that the hospitals already had plenty of incubators—the real problem was getting premature babies to the hospital in time. This led to the development of Embrace, a portable option that saved lives.

    3️⃣ Prototype and Iterate

    One of the biggest takeaways is to test early and often. By creating low-fidelity prototypes (even simple wireframes or paper sketches), designers can quickly get feedback from users. Eli shared anecdotes about how small changes in prototypes—like switching from a thermometer to a binary "too hot/too cold" indicator—can lead to big shifts in the effectiveness of a product.

    How AI is Shaping the Future of Product Design

    Can AI help with creativity, or is it a looming threat? According to Eli, the answer lies somewhere in between. On the one hand, AI tools are allowing designers to experiment and build things faster than ever before. You can ask a tool like ChatGPT to whip up an app interface or generate interview questions in a matter of seconds. There’s Galileo, a tool that lets you create a basic app or website using text prompts.

    But there's a risk. AI can hallucinate—return responses that make no sense in the real world. Moreover, relying too much on AI in the early stages of design could make designers miss smaller, valuable insights that emerge from thinking through problems manually.

    Eli highlights that while AI speeds up some tasks, it may also cause people to skip crucial aspects of the design process where real innovation happens. You can learn more about the intersection of humans and AI in this excellent episode.

    Could AI Replace Product Designers?

    Whenever we discuss AI, the question pops up: will AI eventually replace whole professions? Eli’s take is nuanced. Yes, AI can drastically change product design, but it’s more about enhancing capabilities than replacing them.

    He likens it to having an excellent but flawed intern—a tool that can rapidly generate ideas but still requires human oversight. In the short term, AI might remove some mundane tasks from a designer's plate, such as generating interview questions or drafting basic design elements. But for more complex problem-solving and creative thought, human intuition will continue to be invaluable.

    Product design is more than crafting sleek objects; it’s about solving real human problems with empathy, curiosity, and creativity. Whether you’re a seasoned professional or just starting out, understanding these principles will help you excel in today’s dynamic world of design. And in an age where AI tools are speeding up workflows, it’s essential to keep humanity at the core of the design process.

    Books and Resources to Boost Your Product Design Skills

    If you’re starting your product design journey and want to dive deeper, Eli recommends a few fantastic books:

    * Six Thinking Hats by Edward de Bono – A guide to switching mental modes during the creative problem-solving process.

    * Sprint by Jake Knapp – Learn how to tackle problems effectively in just five days. This is an excellent resource for design sprints and quick, effective ideation.

    * Creative Confidence by Tom and David Kelley – A vital read on rediscovering and nurturing creativity, no matter your profession.

    If you’re curious about how design thinking can affect your work, check out more resources on creative brainstorming techniques and how to boost innovation over at this episode.

    About Eli Woolery

    Elijah trained in the Product Design program at Stanford University, where he now teaches as a lecturer. He has a background in photography and filmmaking, as well as product and industrial design. He is formerly the Director of Design Education at InVision, a software design and collaboration platform.After working as a lead design engineer with Light & Motion, a vertically integrated manufacturer of consumer underwater video and photography equipment, he pursued graduate studies in marine biology at Moss Landing Marine Laboratories, and co-founded the print magazine Wetpixel Quarterly in 2007. He was a founder in the second class of Innovation Endeavor's Runway Program, a venture-backed startup accelerator backed by Eric Schmidt's fund.He also founded Out of the Deep Blue, a design consultancy, where he worked on web and mobile applications for clients like Genentech and Kaiser Permanente. As a life-long worshiper of the ocean, he loves to surf, dive, and kayak.

    Twitter | LinkedIn | Website



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  • I’m joined by five of the track chairs who have organised the BA Summit Southern Africa 2024. I was keen to get a behind-the-scenes perspective of what conference organisers look for in good conference talk submissions.

    We also delve into the importance of networking, personal growth, and the dynamic role of track chairs in making the summit a success.

    If you would like to attend the conference, register here: BA Summit Southern Africa 2024

    00:00 Introduction to the Episode

    02:35 Lalitha's Journey and Insights

    04:10 Moreblessing's Unique Perspective

    05:39 Chrisanne's Experience and Role

    08:20 Byron's Path and Contributions

    10:35 Oupa's Role as Chief Track Chair

    13:12 The Speaker Selection Process

    19:51 Common Themes and Tips for Submitting Talks

    22:08 Overcoming the Fear of Public Speaking

    22:55 Tips for Broadening Your Speaking Topics

    23:36 Encouragement from Lean Coffee Sessions

    25:13 Unique Voices and Perspectives

    26:04 Practical Tips for Public Speaking

    28:41 Embracing Your Unique Style

    32:49 Fun Quiz: BA Techniques

    34:55 Why Attend the Durban Summit?

    38:55 Networking Opportunities at the Summit

    40:52 Conclusion and Final Thoughts

    Guests

    Chrisanne Kirstein

    Chrisanne Kirstein is a seasoned professional known for her expertise in fostering inclusive cultures and driving high-performing teams. With over 15 years of experience as a business analyst consultant, she has a proven track record of success in analysis, project, and product ownership. Chrisanne has showcased her skills at various international and local events and is an active member of the business analysis and product ownership community. She is committed to mentorship and believes in empowering the next generation of professionals. Chrisanne’s passion for making a meaningful impact drives her career journey.

    LinkedIn: https://www.linkedin.com/in/chrisanne-kirstein-a5081040/

    Oupa Laka

    Oupa is a highly motivated and passionate business analysis professional with over a decade of experience. Renowned for his expertise in problem-solving and effective solution crafting, his career journey began about 20 years ago, venturing through product support, systems support, then product development and channel integration before transitioning to business analysis.

    Oupa’s contagious enthusiasm for business analysis inspires others to approach their work with dedication and zeal. With a firm belief in the power of collaboration, negotiation, and experimentation, he has successfully tackled complex challenges across multiple business units in various companies.

    Beyond his technical prowess, Oupa’s engaging and approachable demeanor fosters an inclusive and welcoming atmosphere. He effortlessly connects with individuals from diverse backgrounds, promoting an environment of mutual respect and understanding. His diplomatic and tactful approach ensures seamless interactions with professionals and non-professionals at all levels.

    LinkedIn: https://www.linkedin.com/in/oupa-laka-2973522a/

    Lalitha Moodley

    Lalitha is a Strategic Senior Business Analyst working for Jembi Health Systems, a non-profit organization, that implements health information systems in low-resource settings, emphasizing optimization through data analysis. She has years of experience in the Health, Finance, and Asset Management sectors and has experience in Business Analysis, Business Process Management, Monitoring and Risk Management, as well as Country Engagements.

    LinkedIn: https://www.linkedin.com/in/lalitha-moodley-2673a019/

    Moreblessing Maisva

    Moreblessing “Mo” Maisva is a seasoned business analyst with over a decade of experience across diverse industries, including service delivery, enterprise development, mining, tax consulting, and consumer goods. She is a Certified Business Analysis Professional (CBAP) and her expertise lies in translating complex business requirements into actionable plans, driving strategic initiatives, and improving operational efficiency. She has a proven track record of delivering results and empowering organizations to achieve their goals. She is also a skilled trainer and facilitator, passionate about sharing her knowledge and expertise in Business Analysis and Business Process Engineering. Moreblessing is dedicated to driving success and innovation within the business analysis community.

    LinkedIn: https://www.linkedin.com/in/moreblessing-maisva/

    Byron Fortuin

    Byron Fortuin is a multifaceted professional within the ICT sector and seasoned lecturer, trainer & facilitator with a rich background in the practise of business analysis. Currently, he holds the position of Senior Manager Architecture & Strategy and Senior Lecturer. His expertise lies in technology, business & systems analysis, defining and managing fintech technology platforms, architecture, and strategy.

    Byron is a volunteer & mentor with the IIBA South African Chapter and conference speaker on technology, business & system analysis, he is also an advocate for financial, digital, and economic inclusion. His journey has seen him transition from roles such as call centre agent, software tester, systems & business analyst, team leader, to senior managerial positions.Byron’s commitment to knowledge sharing and collaboration, along with his 10+ years’ experience in delivering complex IT projects and solutions in telecommunications and financial services, believes in challenging the status quo, to be intentional and deliberate in what you do, plays an important part of being a Business Analyst and effective thought leader.

    LinkedIn: https://www.linkedin.com/in/byron-fortuin-2a453137/

    ⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.

    Paddy Dhanda (Host)

    Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.

    Contact Paddy: [email protected]

    Subscribe to my newsletter:

    👉 Newsletter: https://www.superpowers.school/subscribe



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  • Felix Lee, co-founder of ADPList, shares his inspiring journey from a humble upbringing in Singapore to creating a global mentorship platform. Felix discusses the critical importance of grit and determination in achieving success. He also delves into the fundamentals behind ADPList, shedding light on how the platform connects professionals worldwide for free mentorship and support. Tune in to learn about Felix's backstory, his views on future-proofing careers in the age of AI, and his unwavering commitment to helping others.

    00:00 Introduction to Exponential Growth

    01:20 Singapore's Excellence

    03:39 Felix's Childhood and Entrepreneurial Journey

    10:08 The Birth of ADP List

    12:30 The Pandemic and ADP List's Early Days

    15:08 The Decision to Go Full-Time with ADP List

    21:20 The Philosophy Behind Free Mentorship

    25:11 The Value of Free Mentorship

    25:54 Exploring the Business Model

    28:39 Future-Proofing Your Career

    29:47 The Power of Determination and Grit

    33:24 Excellence Beyond Double Standards

    35:58 The Never-Ending Journey

    38:15 Joining ADPList: Who and How

    39:53 Impactful Mentorship Stories

    41:38 Final Thoughts

    Felix Lee

    Felix is the Co-founder and CEO of ADPList and sets the company's vision and strategy. Founded in 2021, ADPList is the world's go-to platform for high-quality, trusted mentorship—with 25,000+ Mentors from companies like Netflix, Airbnb, and Google. It hosts over 100 Million minutes of sessions on topics such as product design, product management, and coding in 140+ countries.

    As a designer, Felix has embedded his creative roots in ADPList's culture, product, and community.

    Featured on Forbes 30 under 30 Asia List and Tatler's Generation T Future Leader List in 2023. In 2021, ADPList raised $1.3 million from Sequoia Capital India and, Goodwater Capital.

    ⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.

    Paddy Dhanda (Host)

    Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.

    Contact Paddy: [email protected]

    Subscribe to my newsletter:

    👉 Newsletter: https://www.superpowers.school/subscribe



    Get full access to Superpowers School at www.superpowers.school/subscribe
  • In this bonus episode, I'm joined by fellow speakers Nicola Pinkney and Paul Haywood, we delve into their talk, 'Communication is a Science,' exploring how neurodiversity impacts communication. Both diagnosed with ADHD, Nicola and Paul share personal insights and tips for improving workplace communication and understanding diverse perspectives.

    00:00 Introduction to the Upcoming IRM Business Analysis Europe Conference

    01:10 Special Guests: Nicola Pinkney and Paul Haywood

    01:43 Understanding Neurodiversity in Communication

    04:14 Nick and Paul's Backgrounds

    06:26 Challenges and Rewards of Public Speaking

    16:43 Insights on Neurodiversity and ADHD

    27:46 Preparing for the Talk: Surprising Discoveries

    38:05 Final Thoughts

    Nicola Pinkney

    Nicola is currently working as a Senior Business Analyst at Evri. She loves that every day is different, and is always looking for ways the BA role can add value and benefit. Nicola's current vision is to use this information to excel the role at Evri and supporting new upcoming BAs. Beyond the day-to-day, Nicola is a neurodiversity advocate in and out of the workplace, and loves doing what she can for the community. She is currently volunteering for YBA.

    LinkedIn: https://www.linkedin.com/in/nicola-pinkney-038968193/

    Paul Haywood

    Paul is a director at his company NXTGN LTD, with external Lead and Senior Business Analysis experience. Paul's BA superpower is innovation and forward thinking. Paul's work always considers how we can embrace the future and how we can increase accessibility in the BA role which has led to others naming Paul as a pioneer in the field of AI. Paul's passion lies within cultivating a thriving community of innovation within the business analysis discipline.

    LinkedIn: https://www.linkedin.com/in/paul-haywood-135b4318a/



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  • In this episode, I speak with Stu Mullinger, a seasoned business analyst, about the significance of tech conferences and public speaking in professional development. We discuss Stu's journey with the BA community, the benefits of being an active member, and his upcoming talk at the IRM European Business Analysis Conference.

    Stu shares valuable advice for aspiring speakers and emphasizes the importance of building a strong BA community. This insightful discussion highlights both professional and personal advantages of engaging with industry peers and contributing to the community.

    Interested in attending the BA Europe conference? You can get a 10% discount by using the following code: SPKR10.

    https://irmuk.co.uk/business-analysis-conf-2024/#ticketsTo

    00:00 Benefits of Public Speaking

    01:12 Interview with Stu Mullinger

    03:22 Stu's Journey in the BA Community

    07:17 The Importance of Community Involvement

    10:16 Advice for Aspiring Speakers

    23:30 The Value of Blogging

    28:51 Final Thoughts

    Stu Mullinger

    Stu Mullinger is a consultant business analyst, and is the founder of Better Business Analysis. He’s worked in business analysis for 20 years, mostly within the Legal sector. Stu lives in Bristol, UK with his husband and two cats.

    Stu volunteers with IIBA’s UK Chapter, and was Communities Director for the Midlands, Wales, and the Southwest. He’s hosted many events in the BA community, and regularly speaks and blogs on business analysis topics.

    In his spare time, Stu makes retro computer games and plays the piano.

    Here’s the link to my blog: https://betterba.co.uk/stuart-mullinger-blog/

    ⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.

    Paddy Dhanda (Host)

    Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.

    Contact Paddy: [email protected]

    Subscribe to my newsletter:

    👉 Newsletter: https://www.superpowers.school/subscribe



    Get full access to Superpowers School at www.superpowers.school/subscribe
  • Paddy is joined by world-renowned investigative journalist Jamie Bartlett, author of 'The Dark Net' and co-creator of BBC's 'The Missing Crypto Queen' podcast. Jamie shares insights into his unique investigative methods, emphasizing the importance of curiosity and openness in understanding online subcultures, radical movements, and internet phenomena.

    The conversation dives deep into Bartlett's experiences with various communities and dangerous situations, including researching the OneCoin cryptocurrency scam and exploring extremist forums.

    This episode highlights the necessity of seeing the world through different perspectives, even when it leads to uncomfortable places.

    00:00 Guest Introduction: Jamie Bartlett

    02:15 The Importance of Curiosity and Openness

    05:22 Understanding Radical and Controversial Groups

    07:35 Fascination with Cults and Scams

    11:41 Growing Up and Aspirations

    17:26 Dangerous Situations in Investigative Journalism

    24:00 Exploring the Depths of the OneCoin Scam

    24:57 A Heartbreaking Revelation in Uganda

    25:52 The Emotional Toll of Uncovering Scams

    28:06 The Genesis of the Investigation

    30:06 The Hunt for Dr. Ruja Ignatova

    31:04 Educating the Public on Cryptocurrency Scams

    33:09 Engaging Younger Audiences with Gripping Stories

    43:15 The Future of the Missing Crypto Queen Podcast

    45:00 Final Thoughts and Reflections

    👉 Jamie Bartlett Newsletter: https://jamiejbartlett.substack.com/

    ⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.

    Paddy Dhanda (Host)

    Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.

    Contact Paddy: [email protected]

    Subscribe to my newsletter:

    👉 Newsletter: https://www.superpowers.school/subscribe



    Get full access to Superpowers School at www.superpowers.school/subscribe
  • Colin Corby shares practical tips for integrating digital detox into daily life, the science behind our decreasing attention spans, and the significant impact of constant digital engagement on our overall wellbeing. We also explore the relationship between technology and our cognitive abilities, emphasizing the need for balance and the benefits of reconnecting with the offline world.

    00:00 The Power of Digital Detox

    03:17 Personal Journey into Digital Wellbeing

    06:38 Understanding Digital Detox

    10:52 The Impact of Technology on Health

    21:54 Creating Healthy Digital Habits

    25:00 Smartphone Challenges and Sleep

    25:36 The Importance of Quality Sleep

    28:56 Attention and Multitasking Myths

    32:22 Digital Detox and Attention Management

    35:38 Perception and Neurodiversity

    41:51 AI and Human Intelligence

    44:34 Work-Life Balance and Digital Detox

    47:35 Conclusion and Contact Information

    ⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.

    Paddy Dhanda (Host)

    Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.

    Contact Paddy: [email protected]

    Subscribe to my newsletter:

    👉 Newsletter: https://www.superpowers.school/subscribe



    Get full access to Superpowers School at www.superpowers.school/subscribe
  • Rachael O'Meara, former Google executive and author of 'Pause', talks about her journey from burnout to discovering the transformative power of taking intentional breaks. She shares insights on how pausing helped her realign her life and career, emphasizing the importance of intentional breaks for enhanced productivity and personal well-being. Rachael also provides practical tips for incorporating pauses into daily life, even for busy professionals, and discusses the impact of organizational culture and leadership on employee satisfaction and retention.

    00:00 The Power of Pause: An Overview

    01:47 Rachael's Journey: From Tech to Mindfulness

    03:03 Inside Google: Culture and Cuisine

    05:16 Leadership and Success at Google

    07:37 The Pause Paradox: Why Slowing Down Matters

    10:36 Rachel's Wake-Up Call: The Crucible Moment

    15:07 The Power of Pause: Practical Applications

    17:56 Signs You Need a Pause

    20:25 Introduction to Daily Pauses

    20:55 The Palm Pause Exercise

    21:42 The Science Behind Pausing

    22:19 Incorporating Pauses into Daily Life

    23:54 Building the Habit of Pausing

    24:46 Creating a Personalized Pause Plan

    27:32 The Transformative Power of Pausing

    30:08 Practical Tips for Effective Pausing

    34:00 Conclusion and Final Thoughts

    Rachael O’Meara

    Rachael O’Meara is an executive coach who helps corporate leaders rise to their next level of leadership by mastering their emotional intelligence or EQ - without the overwhelm. After thirteen years at Google she has a pulse on what it takes to be an outstanding leader. Her book Pause was a top business book for your career, and Pause the Journal debuted in early 2022. She’s been featured in the New York Times, WSJ.com and on the TEDx stage. She is an Associate Certified Coach (ACC), has an MBA from Fordham University, and a Master’s in Transformational Leadership and Coaching from the Wright Graduate University. She is a eight-time rowing national champion and currently rowing in Sarasota, FL. She is also a trauma informed breathwork facilitator. Learn more at www.rachaelomeara.com

    Social Media Links

    https://www.linkedin.com/in/romeara/

    www.instagram.com/rachael_omeara

    https://www.facebook.com/rachaelmomeara

    Free Guidebook / Gift "3 Keys to Turn Burnout into Thriving as a Leader": https://pages.rachaelomeara.com/guidebook

    ⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.

    Paddy Dhanda (Host)

    Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.

    Contact Paddy: [email protected]

    Subscribe to my newsletter:

    👉 Newsletter: https://www.superpowers.school/subscribe



    Get full access to Superpowers School at www.superpowers.school/subscribe