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Mind Your Manners: Real Estate Etiquette Tips for Buyers, Sellers & Agents
At Boston Connect Real Estate, we believe that every transaction should be a positive and respectful experienceâfor buyers, sellers, and agents alike. On the latest episode of Talk Real Estate Roundtable, Sharon McNamara and Melissa Wallace tackled a topic that often goes overlooked but is critically important: real estate etiquette.
Inspired by real-life experiences and stories shared by agents, this episode was packed with useful reminders about how to navigate the home buying and selling process with professionalism, courtesy, and common sense.
đ Showing Etiquette: Be On Time, Be PreparedScheduling showings? Respect the time slots. If you're running late, notify your agent. Sellers often leave their homes, tidy up, and secure valuables for showingsâthey deserve your punctuality and respect.
Also, donât use third-party real estate apps thinking you're contacting the listing agent directly. Youâre likely connecting with an unrelated agent who doesnât know the property. If youâre working with a buyerâs agent, let them handle the scheduling.
đ¶ No Pets, PleaseâAnd Mind the KidsBringing dogs or unruly children to a showing? A big no-no. While we love furry friends and know kids can be curious, sellers expect their homes to be treated with care. That includes not jumping on beds or furniture (yes, it happens!).
If you must bring kids, come prepared with quiet entertainment. And definitely leave the sharpies at homeâthereâs a story involving a child drawing all over their face with permanent marker thatâs now part of Boston Connect legend.
đȘ Donât Show Up UnannouncedThis might seem obvious, but itâs worth repeating: do not knock on doors or show up at homes without an appointment. Even if a sign says âComing Soon,â wait for your agent to book a proper showing. Unannounced visits are invasive and sometimes frightening to sellers.
In one recent situation, a relative of a buyer whose offer wasnât accepted visited the sellerâs home twice to plead their caseâcausing stress, confusion, and discomfort. Thatâs a huge breach of etiquette and potentially a legal issue.
đ„ Always Ask Before You FilmThinking of taking a video during a showing? Ask first. Not all sellers are comfortable having their property recorded, especially if itâs vacant or an estate sale. Your agent should know the sellerâs preferences and guide you accordingly.
đ€ Courtesy Is KeyâAlwaysBuyers: be mindful of your behavior during a showing. Sellers: make your property welcoming and accessible. Agents: be honest, punctual, and professional in your communication.
Real estate is a people business. A little kindness and common courtesy go a long way in helping everyone feel respected and supported during the process.
Whether Youâre Buying, Selling, or Just CuriousâWeâre Here to Help
At Boston Connect Real Estate, we guide you with experience, integrity, and a deep respect for the people behind every property.
đ Call us at (781) 826-8000đ Visit bostonconnect.comđ Stop by our Pembroke, MA office
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Demystifying Agency: What Massachusetts Buyers and Sellers Need to Know
At Boston Connect Real Estate, we believe that education empowers our clients to make confident decisions. Thatâs why Talk Real Estate Roundtable is more than just a showâitâs a platform to inform, clarify, and uplift. On the May 24th episode, Sharon McNamara and Melissa Wallace tackled one of the most misunderstood topics in real estate: agency relationships in Massachusetts.
Whether you're a first-time buyer, a seasoned investor, or preparing to list your home, understanding who represents whomâand howâis critical.
Why Agency Matters More Than EverThe real estate market is evolving, and so are the rules. With recent changes prompted by the National Association of Realtors (NAR) settlement, agency disclosure and buyer representation are under the spotlight. But too often, consumers are still confused.
Hereâs the bottom line:
When you call the listing agent, youâre calling someone who works for the seller.
Unrepresented buyers are not owed the same fiduciary duties as clients with a buyerâs agent.
Dual agencyâwhere one agent represents both buyer and sellerâis legal in Massachusetts, but it comes with important limitations and requires full consent from both parties.
"Going Direct" Doesn't Always PayOne of the biggest myths Sharon and Melissa addressed? That going straight to the listing agent gets buyers a better deal.
âThe âdealâ youâre getting,â said Melissa, âis that youâre not represented.â
While some buyers think theyâll save money by avoiding a second agent, Sharon pointed out that representation matters far more than imagined. Without it, buyers may not fully understand the process, negotiate effectively, or even realize what theyâre signing.
Know Before You GoSo what should buyers do?
1. Donât rush into contracts you donât understand.New regulations require agents to outline buyer compensation upfront. Make sure you know what you're signingâand what you're paying for.
2. Interview buyer agents.Just like hiring a financial advisor or contractor, you should feel confident in the person representing your interests.
3. Say less at open houses.Unless your agent is present, hold back on sharing personal details. The listing agent is listeningâand works for the seller.
Boston Connect: A Culture of IntegrityThe episode also spotlighted Boston Connect agent Matt Mahoney, who exemplifies what it means to lead with integrity. When faced with the option of dual agency, Matt chose to prioritize his clientâs best interests rather than chase both sides of a commission. Sharon praised this mindset, emphasizing how proud she is to have agents like Matt who go above and beyond to do whatâs right.
Let Us Represent You the Right Way
Real estate is complexâbut at Boston Connect, we simplify it with transparency, professionalism, and heart.
đ Visit our office in Pembroke, MAđ Call us at (781) 826-8000đ» www.bostonconnect.com
Whether youâre buying, selling, or just seeking answers, weâre here to help you move smarter.
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Living Local in Halifax: Market Momentum, Real Estate Realities & Small-Town Charm
At Boston Connect Real Estate, real estate is about more than buying and selling homesâitâs about celebrating community. Thatâs exactly what co-hosts Melissa Wallace and Kristen Howlett did on the May 17th episode of Talk Real Estate Roundtable, where they highlighted Halifax as part of their "Living Local" series and discussed the current housing market with a mix of laughter, insight, and heart.
A Busy Market and Buyer SurgeKristen kicked off the conversation noting how the market has finally shifted into high gear after a slower-than-usual start to the year. âThe floodgates have opened,â she said, describing a surge in buyer activity. With six new listings at Boston Connect alone that weekâranging from $390,000 to $2.3 millionâthe team is buzzing with energy.
Buyers are active and serious, and while the days of wild bidding wars may be easing, competition is still real. Kristen shared that one of her recent offers was among 14 others on the table. âThe buyers who are out there now are educated and intentional,â she added, noting how first-time buyers are especially cautious with decisions like waiving home inspectionsâsomething that's expected to change soon due to upcoming real estate law revisions.
Building Relationships, Not Just TransactionsBoth Kristen and Melissa emphasized what sets Boston Connect apart: relationships over transactions. Whether itâs making a friendly intro call to another agent or checking in for offer feedback, the goal is always professional connection. âThis is a relationship business,â Kristen noted, stressing the importance of communication, follow-up, and shared knowledge within the real estate community.
Highlighting Halifax: A Hidden GemThis monthâs âLiving Localâ spotlight was on Halifaxâa small but mighty town where Melissa happens to live. From local lore about the mysterious closure of the Stop & Shop, to the communityâs favorite businesses like The Candy Jar florist, the team celebrated what makes Halifax special. Halifax residents and Boston Connect agents like Jess Page and Christine Fisk also chimed in with love for their hometown.
When Agents Create More Than ClosingsThe team also shared highlights from their recent Motherâs Day event hosted at the Boston Connect office. What started as a simple idea years ago became a warm, joyful gathering where clients created custom floral bouquets and connected over mimosas. Kristen remarked how fulfilling it was to see a long-standing vision finally come to life: âIt started as a conversation four years agoâand now itâs tradition.â
Bonus Listing Shout-Out: Hanover HighlightAgent Tracy Grady called in to share details about a stunning colonial listing at 49 Waterford Drive in Hanover. Despite past hiccups with buyers backing out, the sellers invested in upgrades like pressure washing, wood replacement, and freshening up their mahogany-ceilinged porch. With back-to-back open houses, Tracy and her team are confident this gem is ready for its next chapter.
Looking to Buy, Sell, or Explore Your Community?
Whether you're moving across town or across the South Shore, Boston Connect Real Estate is your trusted partner in all things real estateâand community.
đ Visit us in Pembroke, MAđ Call (781) 826-8000đ bostonconnect.com
Every move should be a moving experienceâand every town deserves to be celebrated.
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Leave a Legacy, Not a Burden: Real Estate Wisdom Beyond the Closing Table
At Boston Connect Real Estate, our mission goes far beyond buying and selling homesâitâs about guiding families through lifeâs transitions with compassion, clarity, and confidence. The latest episode of Talk Real Estate Roundtable with Sharon McNamara and Melissa Wallace was a heartfelt and insightful conversation centered on a topic that impacts every homeowner eventually: how to leave a legacy, not a burden.
A Personal Journey Sparks a Universal MessageThis episode stemmed from Sharonâs personal experience caring for her father, who is currently living with dementia. As she navigates the medical system, financial logistics, and emotional toll, Sharon candidly shared stories that many can relate toâvisits to Everett hospitals, time spent in traffic reflecting on life, and the realization that âgetting your financial house in orderâ is not something to delay.
Her message was clear: donât wait. Decisions around finances, wills, homeownership, and care should be made before a crisis arisesânot during one.
Real Estate Is About More Than PropertyWhile weâre in the business of real estate, weâre really in the business of people. Melissa and Sharon emphasized how often theyâve worked with clients who were left to sort through rooms of paperwork, unclear directives, and emotional confusion following a parentâs or partnerâs passing.
As Sharon noted, âWeâve seen families left with file cabinets of documents and no roadmap.â Thatâs why the team encourages proactive organizationâgathering important documents like deeds, utility information, insurance, and even a simple home maintenance log. This isn't just smart planning; itâs a loving act for the people who matter most.
Financially Secure Women & Safe ConversationsThe show also revisited Sharonâs long-running program with financial advisor Alyssa McNamara Reed: âFinancially Secure Womenââa safe space for women to ask questions about money, aging, and real estate without judgment. These sessions empowered women to be involved in their household finances and future planning, especially in generational situations where financial roles were traditionally one-sided.
Planning now means avoiding potential conflicts laterâparticularly when multiple siblings or heirs are involved. As Sharon explained, âDeath changes people.â Clarity, transparency, and documentation can prevent confusion and protect everyone involved.
Decluttering with Purpose: From the Basement to the Paper TrailSpring cleaning takes on a whole new meaning when youâre thinking generationally. The episode encouraged listeners to declutter with intentânot just physically, but also digitally and administratively. Create a binder. Label your files. Log major home repairs. Keep passwords and contacts in one place.
Melissa put it best: âWe want to help people live well in their homes, and leave well from them too.â
Is Your Home Part of Your Legacy? Letâs Plan for That.
If you're thinking about what comes nextâwhether itâs downsizing, helping aging parents, or just organizing for peace of mindâBoston Connect Real Estate is here to help.
đ Visit our office in Pembroke, MAđ Call us at (781) 826-8000đ» bostonconnect.com
Letâs make your moveâand your legacyâa meaningful one.
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Navigating Todayâs Market: Real Estate, Retirement & the Reality of "Staying Put"
At Boston Connect Real Estate, we know that buying or selling a home is only part of the story. Thatâs why our Talk Real Estate Roundtable goes beyond listings and open housesâdiving into the bigger conversations that shape our lives, our neighborhoods, and our futures. The May 3rd episode was no exception, featuring a special two-hour crossover with financial advisor Alyssa McNamara Reed of McNamara Financial, and plenty of insights for todayâs market.
Real Talk: The Lock-In Effect and Aging in PlaceOne major topic? The âlock-in effect.â With many homeowners locked into low mortgage rates from years past, the incentive to move has decreasedâeven when families have outgrown their current homes or want to downsize. Sharon McNamara emphasized that this challenge is especially tough for the Boomer generation, who often struggle to find affordable, appropriate housing alternatives.
As a result, more people are choosing to age in place. But staying put doesnât mean standing still. We guide clients in making smart updates to their current homes and planning ahead for lifestyle changesâensuring comfort, safety, and resale value.
Financial Smarts: Supporting the Next GenerationAlyssa McNamara Reed brought a valuable financial perspective to the conversation, especially when discussing the difficulties younger buyers face in todayâs competitive market. High interest rates, low inventory, and rising home prices have made it harder for first-time buyersâoften requiring help from family, creative financing, or significant cash reserves.
Many parents are asking: How can I help my adult children become homeowners without jeopardizing my retirement? Alyssa shared strategic options, including tax-efficient asset withdrawals and the importance of keeping savings diversified outside of retirement accounts.
A Tale of Two MarketsSharon recently returned from Texas, where she helped her daughter house hunt. The contrast between Dallas and the South Shore was eye-opening: more land, more new construction, and significantly lower prices. But as Sharon pointed out, âWe wonât see that here.â With limited land and dense zoning regulations, Massachusetts simply canât build at the same scale.
That makes our inventory even tighterâand our market even more nuanced. As a boutique brokerage, Boston Connect offers personalized guidance to help clients make the right move in this uniquely challenging landscape.
Looking Ahead: What Buyers and Sellers Need to KnowWhile the market may be âquietâ in terms of listings, itâs still active beneath the surface. Homes priced correctly and presented well are still moving quickly. Sharon and Alyssa discussed the importance of preparationâwhether thatâs staging a home for sale, structuring an offer creatively, or managing your finances for the long term.
At Boston Connect, our mission is to provide that holistic support. Because every move should be a moving experience.
Ready to Plan Your Next Chapter?
Whether you're buying, selling, or simply preparing for the future, the Boston Connect team is here for you.
đ Visit us in Pembroke, MAđ Call: (781) 826-8000đ» bostonconnect.com
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From Fire Sales to First Impressions: Real Estate Wisdom with a Side of Humor
At Boston Connect Real Estate, we do more than just buy and sell homesâwe connect people with communities and share the stories that make homeownership meaningful. On the latest episode of Talk Real Estate Roundtable, co-hosts Melissa Wallace and Tracy Grady took us on a journey through real estate trends, homeowner realities, and, unexpectedly, a fiery backyard adventure.
Real Talk on Real EstateThe big question always on peopleâs minds: âHowâs the market?â Tracy and Melissa tackled this head-on with insight and candor. From new construction opportunities in Hanson to listings in Hanover that reflect the shifting inventory landscape, the conversation underscored the importance of pricing strategy, market timing, and curb appeal.
Tracy shared the story of a beautiful new colonial listing priced at $899,900âan aggressive value for new construction. She noted that while landlocked parcels and wetland zoning often dash dreams of development, this Hanson property was a rare gem with space, quality construction, and thoughtful design.
Meanwhile, in Hanover, she discussed a listing thatâs gone through a strategic pivot after market conditions changed. The homeowners, initially hoping to list quickly without major upgrades, now recognize that even simple improvementsâlike power-washing a mahogany porch ceilingâcan dramatically boost a propertyâs appeal.
When Curb Appeal Becomes a Hot TopicâLiterallyOne of the showâs most unforgettable moments? Tracyâs âfire saleâ story. While preparing for a showing at a neighborâs house (which she and her husband Jim were also representing), an annual backyard brush burn got out of hand. With winds picking up unexpectedly, the fire spread, prompting a 9-1-1 call and a rapid response from five fire trucks and 12 firefightersâjust as buyers were arriving for their showing.
Despite the chaos, the visiting family remained graciousâand even their daughter found the firetrucks entertaining. As Tracy put it, âYou canât write this stuff.â Itâs a story that reflects the unpredictable, very human side of real estateâand how professionalism, humor, and community spirit always bring us through.
Selling? Start at the Front DoorThe episode wrapped with actionable advice: never underestimate the power of first impressions. Whether itâs a sparkling porch light or a freshly cleaned entryway, small efforts often lead to big returns. Buyers notice everythingâand so should sellers.
At Boston Connect Real Estate, weâre here to guide you through these details and decisions, whether you're listing, buying, or just dreaming. And yes, sometimes that means helping you extinguish firesâliteral or figurative.
Thinking About Selling or Buying? Letâs Talk.
Reach out today to schedule your personalized consultation.đ Call: (781) 826-8000đ» Visit: bostonconnect.comđ Stop by: Pembroke, MA
Tune in weekly to the Talk Real Estate Roundtable for more stories, strategies, and laughs from the Boston Connect team.
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Living Local: Celebrating the Charm of Pembroke with Boston Connect Real Estate
At Boston Connect Real Estate, we believe every move should be a âmoving experience.â That philosophy shines through each week on our Talk Real Estate Roundtable show, and our latest episode was a heartfelt celebration of one of our favorite communitiesâPembroke, Massachusetts.
This episode kicked off with hosts Sharon McNamara, Melissa Wallace, and Kristen Howlett reminiscing and laughing their way through local life and real estate. While real estate is the heart of what we do, our passion extends far beyond just buying and selling homes. Weâre about building communityâand Pembroke is a town that makes that easy.
Why We Love Pembroke
Nestled between Boston and Cape Cod, Pembroke offers that perfect blend of rural beauty and suburban charm. The townâs roots trace back to 1650, and it officially became a town in 1712. Historically known as âthe place of much fish,â Pembrokeâs identity is deeply tied to its abundant waterways like Furnace Pond, Oldham Pond, and Silver Lake. It even once featured a lively amusement park called Mayflower Grove!
During the episode, Kristen and Melissa shared a blend of town trivia, historical tidbits, and personal storiesâlike Sharonâs father being one of the first to water ski across Furnace Pond. The sense of pride and nostalgia was palpable, reminding us why Pembroke feels like home even to those who donât technically live there.
A Strong Sense of Community
What sets Pembroke apart is its tight-knit community. Whether itâs the bustling farmerâs market in the summer, the homegrown businesses like Blackbird Baking Company, or the everyday smiles you get walking into town hallâPembroke is a place where people show up for one another.
We love seeing our agents not only work in this town but be part of it. Many serve on school boards, volunteer locally, and raise their families here. As Melissa said on the show, âWeâre not just selling a houseâweâre selling a lifestyle, a community, and everything that makes it special.â
Real Estate, the Boston Connect Way
Whether youâre a first-time buyer, a growing family, or someone thinking about downsizing like Kristen mentioned on air, Boston Connect is here to guide you through the journey. Our teamâs expertise is backed by local insight and genuine care for the communities we serve.
And with our newly redesigned website and fresh marketing campaigns, weâre more ready than ever to connect with buyers and sellers across the South Shore and beyond.
Thinking About Making a Move?
Whether youâre looking to buy in Pembroke or explore the South Shore, letâs chat. Weâd love to help you find the perfect place to call home.
đ Visit bostonconnect.comđ Call us at (781) 826-8000đ Or stop by our office right here in Pembroke
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Gutter Done! Spring Maintenance Tips For Homeowners
As we welcome warmer weather here on the South Shore, itâs the perfect time for homeowners to turn their attention to spring maintenance â starting at the top of the house with your gutters!
Recently on our Talk Real Estate Roundtable radio show, I had the pleasure of sitting down with Mike Parks, owner of Mighty Mikeâs Gutters & More, to talk about why gutter maintenance is one of the most overlooked â but most important â aspects of homeownership.
Why Are Gutters So Important?Think of your gutters as your homeâs first line of defense against water damage. A properly functioning gutter system channels rainwater away from your home, protecting your roof, siding, foundation, and landscaping.
Without routine maintenance, clogged or broken gutters can lead to costly repairs â including rotted fascia boards, foundation cracks, mold, and even interior water damage.
As Mike shared, âWater always wins. Itâs going to find its way in if your gutters arenât doing their job.â
Signs Itâs Time To Clean Your GuttersMike recommends homeowners do a visual check of their gutters each season. Look for:
Overflowing water during rainstorms
Sagging or pulling away from the house
Plant growth (yes, even trees and bushes!)
Staining or mildew on siding
Mulch or dirt splash-back near the foundation
If you notice any of these signs â itâs time to call a professional.
Whatâs Included In A Professional Gutter Cleaning?Mighty Mikeâs Gutters & More provides thorough gutter cleaning services which include:
Clearing debris from gutters & downspouts
Flushing the system for proper water flow
Inspecting brackets & fasteners
Identifying rotted fascia boards or potential damage
Recommendations for repair or replacement when needed
Mike also offers fascia board replacement if damage has already occurred â because fixing the problem behind the gutter is just as important as clearing it.
How Often Should Gutters Be Cleaned?In Massachusetts, Mike recommends at least once a year â ideally twice for homes surrounded by trees. Cleaning after the leaves fall in late autumn and again in early spring helps prevent clogs and ice dams.
Ice dams, especially in New England, are a huge concern. If your gutters are clogged heading into winter, trapped water can freeze, back up under your roof shingles, and cause interior leaks.
Gutter Guards â Are They Worth It?While gutter guards can help reduce debris buildup, Mike advises homeowners to consider their specific situation.
âGutter guards arenât a one-size-fits-all solution,â Mike explained. âCertain tree debris like pine needles and small seeds can still clog up gutter guards â and sometimes they make cleaning harder because debris sits on top.â
More Than Just GuttersMighty Mikeâs Gutters & More doesnât just stop at gutter cleaning. Mike also offers:
Power washing
Small exterior repairs
Window cleaning
Seasonal maintenance consultations
His business is built on trust, hard work, and a local commitment to keeping South Shore homes safe and sound.
How To Reach Mighty MikeLooking to get Gutter Done this spring?
Contact Mike Parks at Mighty Mikeâs Gutters & More for a consultation or cleaning service.
â Facebook: Mighty Mikeâs Gutters & Moreâ Email: [email protected]â Call/Text: 781-588-8300â Website: mightymikesgutters.comâ Sign up for seasonal maintenance reminders through his website!
Smart Moves: Top Tips From The Talk Real Estate RoundtableAt Boston Connect Real Estate, Sharon always reminds homeowners â whether you're thinking of selling now or years from now â taking care of your home today protects your investment for tomorrow.
Here are some of the top Gutter Tips for Homeowners from our recent Talk Real Estate Roundtable with Mighty Mikeâs Gutters & More:
Gutter Tips for Homeowners:Clean your gutters at least once a year â twice if you have heavy tree coverage.
Schedule your cleanings after leaves have fallen in the fall and again in early spring.
Watch for warning signs like water overflowing, sagging gutters, or mildew on siding.
Check for splash-back near your foundation â it could signal clogged gutters.
Keep downspouts clear and extend them away from your homeâs foundation.
Be cautious with gutter guards â they work in some situations but may not be ideal for homes with pine trees or heavy debris.
If you notice water inside your home or staining on ceilings, check your gutters and fascia boards first!
Hire a professional and don't attempt high elevations on your own!Maintaining clean, functioning gutters is one of the easiest ways to prevent expensive repairs and keep your home looking its best year-round.
From All of Us at Boston Connect Real Estate...At Boston Connect Real Estate, we know that taking care of your home is one of the best ways to protect your investment and prepare for future resale. Partnering with trusted local professionals like Mike ensures your home stays in top condition year-round.
Ready to talk about your real estate goals? Connect with us at anytime at 781-826-8000 | www.BostonConnect.com.
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Closing Time: Real Estateâs Most Unforgettable Final Moments
Talk Real Estate Roundtable Recap â April 5, 2025
Thereâs something undeniably exciting about closing day in real estate. But as any seasoned agent will tell you, those final hours before the keys are handed over can also bring some of the most unexpected and unforgettable challenges.
In the latest Talk Real Estate Roundtable episode, Sharon McNamara, Broker/Owner of Boston Connect Real Estate, and her co-host Melissa Wallace opened up about the chaos, the laughs, and the lessons theyâve learned from years of navigating closing day surprises.
When the Heat Is OnâLiterallyOn one particularly sweltering summer day, Sharon and fellow team member Mary Horton were juggling six closings. During a final walkthrough at a condo in Abington, Mary discovered a main water line had burstâright in front of the unit about to close. âIt was like oil bubbling up from the ground,â Sharon said. With limited time and a Friday afternoon working against them, they called in favors from trusted contractors and did what Boston Connect does bestâproblem-solved under pressure.
Their advice? Try to avoid Friday closings when possible. Scheduling mid-week gives agents time to resolve last-minute issues without derailing a clientâs move-in plans.
Spaghetti Sauce, Toilets, and Unwanted GiftsThe team shared stories of walking into homes filled with unexpected âgiftsâ left behind by sellers. From spaghetti sauce stains and dirty refrigerators to a flower planter made out of an old toilet, Melissa summed it up best: âDonât assume the buyer wants your stuffâjust ask.â
The key takeaway: What may feel sentimental to one person can feel like clutter to another. Itâs always better to be clear about what stays and what goes well before closing day.
The Littlest Things Can Make or Break a DealFrom a single overlooked hair in a shower to a drawer left unemptied, Sharon explained how small details can sometimes ignite big emotionsâespecially in high-stress or fast-moving markets. âIn a competitive market, buyers may waive inspections or overpay, and then feel buyerâs remorse,â she explained. âSomething as small as a missed cleaning item can become a flashpoint if thereâs already tension.â
Melissa added that even experienced agents have had to jump in and do some scrubbing to make things right. âItâs about going the extra mile to keep things moving forward.â
When Deals Fall Apartâand Come Back TogetherNot every closing goes according to plan. Sharon recalled a time when a buyer backed out at the very last minuteâdespite being under agreement for over 60 days. In another case, a new construction home had not one, but two brand-new heating systems fail just before closing. Still, the team stayed the course, and the property finally closed on Sharonâs birthday.
âIt all comes down to professionalism and staying calm,â Sharon said. âWeâre here to solve problems, not panic.â
Realtor, Negotiator⊠and Sometimes TherapistWhether itâs helping a seller cope with a deal falling through or guiding a buyer through the stress of a major life transition, Sharon and Melissa have both worn the âtherapist hatâ more than once. âReal estate is deeply emotional,â Sharon said. âWeâre not just selling housesâweâre guiding people through major life moments.â
From job losses two weeks before closing to selling a home filled with memories, the show reminded listeners how important it is to work with a team that understands the full emotional scope of a real estate transaction.
Final Tips from the RoundtableStart purging early. Donât wait until the week of closing to start decluttering.
Clarify what stays and what goes. If itâs not in writing, donât assume.
Stay professional. A calm, respectful relationship between agents helps everyone.
Expect the unexpected. From appliance issues to personal quirks, be ready for anything.
đ» Catch new episodes of Talk Real Estate Roundtable every Saturday morning on 95.9 WATD or on your favorite podcast platform.đČ Have a real estate story or need advice? Visit bostonconnect.com or call us at 781-826-8000.
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Selling a Loved Oneâs Home: Guidance, Grace & Getting Through It
At Boston Connect Real Estate, we understand that selling a home is never just about bricks and mortarâitâs about life transitions, memories, and emotions. On a recent episode of our Talk Real Estate Roundtable radio show, Sharon McNamara and Melissa Wallace took a heartfelt deep dive into one of the most sensitive real estate topics: selling a loved oneâs home.
Whether itâs a parent, grandparent, aunt, uncle, or close friend, preparing a home for sale after a lossâor even during a difficult health transitionâcomes with emotional and logistical challenges. Our team has walked beside many clients during these tender times, and weâre honored to share what weâve learned.
It Starts With a ConversationThe most essential first step? Having the conversation. Whether youâre preparing for the future or in the thick of it, open and honest dialogue is key. Talk about the home, the finances, the will, the possessionsâand the wishes of your loved one. The earlier these conversations happen, the better equipped youâll be to make decisions without regret.
Leave a Legacy, Not a BurdenOne message that resonated throughout the show was Sharonâs simple but powerful reminder: âLeave a legacy, not a burden.â That means keeping important documents accessible, understanding the legal landscape (like probate or reverse mortgages), and making sure your family knows who to contact when the time comes.
A notebook with notes about when the roof was last replaced, who to call for real estate help, and a will in place can make a world of difference.
Emotions Are Always in the RoomSelling a loved oneâs home is not just about logisticsâitâs about grief, memories, and transition. Sometimes itâs a tearful goodbye to belongings. Other times, itâs family disagreements or emotional exhaustion.
At Boston Connect, we approach these situations with compassion and understanding. Weâre here to listen, to help, and to guide. And if additional support is needed, we often recommend involving counselors or estate professionals to help with the emotional toll.
Not All Families Are the SameIn the best scenarios, family members work together harmoniously. In others, loss reveals rifts. Sharon shared stories of bothâone where three sisters worked hand-in-hand, another where money and estrangement caused years of delay.
Each situation is different, and thatâs why our holistic approach is so important. We assess not just the market value of the home, but the emotional and personal landscape of our clients. Thatâs what sets our agents apartâwe meet you where you are.
Practical Tips for Selling a Loved Oneâs HomeHere are a few practical takeaways shared on the show:
Assess the condition early â Before investing time and money, talk to a professional. Not all homes need upgrades.
Know what youâre working with â If youâve never lived in the home, gather info about the roof, systems, and maintenance.
Be financially transparent â If thereâs a reverse mortgage or lien, understand the obligations before listing.
Highlight the positives â Focus on mechanicals and structure if cosmetic upgrades arenât feasible.
Respect what matters â Old Tupperware or a chipped strainer might seem like junk to one person, but they hold memories for another. Empathy matters.
We're Here to HelpWhether you're supporting a loved one into assisted living, managing an estate, or handling an unexpected transition, Boston Connect Real Estate is here for youâwith experience, empathy, and exceptional service.
Letâs have the conversation before it becomes a crisis. Let us help you move forwardâgracefully and thoughtfully.
đ Contact us today at 781-826-8000đ Visit us at BostonConnect.com
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Thinking About Buying New Construction? Hereâs What You Need to Know
At Boston Connect Real Estate, weâre all about helping our clients take the next step in lifeâwhether itâs buying your first home, upgrading, or settling into your forever home. On a recent episode of Talk Real Estate Roundtable, our Broker/Owner Sharon McNamara and Director of Operations Melissa Wallace sat down to chat all things new constructionâa topic thatâs been a cornerstone of Sharonâs real estate career.
Back from Jamaica and Ready to Build!After a much-needed, soul-refreshing trip to Jamaica (complete with spa days, snorkeling, and a heartwarming story of kindness to a young hotel employee), Sharon returned recharged and ready to dive back into the South Shore market. While away, Melissa kept things running smoothly back home, teaming up with our agents on air and in the field.
Now, back in the saddle, Sharon was eager to revisit a topic she knows inside and out: buying and selling new construction homes.
New Construction: A Hot Topic, A Smart InvestmentItâs been a while since the Roundtable crew focused an entire episode on new buildsâbut the timing couldnât be better. Sharon and the Boston Connect team are actively working on two developments that are nearly sold out. If you're a buyer, that means now is the time to act.
But thereâs more at play than inventory. Sharon brought up recent news about tariffs on materials from Canada and Mexico and how they could impact the cost of building materials like lumber and gypsum. These added costs may eventually raise the price of new homesâwhich makes current new construction inventory even more valuable.
Why a Buyerâs Agent Is EssentialâEspecially for New ConstructionOne key takeaway from the episode? Not all buyerâs agents are created equal when it comes to new construction.
Sharon emphasized the importance of working with a buyerâs agent who knows the ins and outs of building from the ground up. It's not just about choosing countertops or picking out paint colorsâitâs about timelines, communication with builders, understanding contract clauses, and advocating for the buyer every step of the way.
âToo often,â Sharon said, âagents drop their clients off at the construction site and say âcall me when itâs done.â Thatâs not how we operate.â
At Boston Connect, our agents are present and proactiveâfrom lot selection to closing day.
Model Homes: A Smart, Move-In Ready OptionFor buyers who want a brand-new home without the wait, model homes can be a smart choice. Builders often use these homes to showcase premium finishes and upgrades, and since they're already completed, there's less risk of pricing changes due to rising material costs.
Buying a model home also means fewer decisions and a quicker path to move-in dayâwithout sacrificing quality.
Whatâs Next for the Market?Despite market challenges like rising rates and inventory shortages, Sharon remains optimistic. She sees promise in upcoming shifts that prioritize domestic production of building materials, which could stabilize prices in the long term and create more opportunities for buyers.
At the end of the day, whether you're considering new construction or just starting your home search, the Boston Connect team is here to guide you with experience, honesty, and heart.
Want to learn more about new construction opportunities on the South Shore?Contact us today at BostonConnect.com or call 781-826-8000 for a one-on-one consultation with Sharon and her team.
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Living Local: Spotlight on Bridgewater with Co-host, Kristen Howlett
At Boston Connect Real Estate, we believe home is more than just four wallsâit's about community, connection, and knowing your neighborhood. Thatâs why weâve brought back one of our favorite segments: Living Localâwhere we shine a spotlight on the incredible towns we live and work in.
In this weekâs episode of Talk Real Estate Roundtable, Melissa Wallace sat down with Boston Connectâs own Kristen Howlett, a full-time Realtor and longtime Bridgewater resident, to chat all things Bridgewaterâand we covered a lot!
From Pajamas to PodcastsKristen may have joined the show bright and early for a Saturday morning, but her energy was contagious. With a quick coffee, a few laughs, and her signature warmth, she dove right inâsharing what itâs been like living in Bridgewater for over two decades.
And yes, there was even a story involving pajamas, the old Bogartâs bar, and a power outage at Barrettâs that turned into one of those unforgettable âsilver liningâ days. (Spoiler alert: It ends with a blackout beer and belly laughs.)
Why Bridgewater?Kristen and her husband, Brian, moved to Bridgewater 24 years ago. He bought the house before she even saw itâand thankfully, it was love at first sight. âAt first, I felt like I had to walk two miles to the nearest Dunkinâ,â Kristen laughs, âbut that walk taught me to appreciate the privacy, space, and charm this town has to offer.â
She raised her kids in Bridgewater, watched the town grow, and today proudly serves her community as both a resident and real estate professional. That lived experience gives Kristen a deep-rooted perspective on the townâand her clients benefit from it every step of the way.
Favorite Local SpotsWhen it comes to local flavor, Kristen didnât hold back! A few of her favorite Bridgewater spots:
The Boundless Bean â Great coffee and a cinnamon âcruffinâ that she swears is life-changing.
Casa Agave â A go-to for margaritas and authentic Mexican food (and yes, her daughter works there!).
Krispys, The 99, and Fiesta Taqueria â All staples in the Howlett household for tasty meals and takeout nights.
CafĂ© Madeleine â A newer addition to the local scene with delicious gluten-free options and cozy vibes.
Barrettâs Alehouse â More than a restaurantâitâs a Bridgewater institution with great bartenders and a whole lot of memories.
Kristen also highlighted Bridgewaterâs growing list of businesses and attractions, including a new indoor golf simulator and year-round community events that bring neighbors together.
A Town That Loves Its TraditionsOne of Kristenâs favorite things about Bridgewater? The traditions. From the beloved 4th of July parade and fireworks at Legion Field to Autumnfest organized by the local chamber, thereâs always something to bring people together.
Itâs that small-town charm, combined with modern amenities, that makes Bridgewater such a special place to call home.
Looking Ahead: Living Local ReturnsMelissa and Kristen wrapped the episode by announcing the return of the Living Local series as a monthly segment on Talk Real Estate Roundtable. Each month, a different South Shore community will be featuredâhighlighting everything from local restaurants and shops to family-friendly events and real estate insights.
Have a favorite town you want us to cover? Want to share why you love where you live? Reach out to us! Weâd love to hear from you and maybe even give your favorite local spot a shoutout on the show.
âš Boston Connect Real Estate: We donât just sell homesâwe sell communities.Want to learn more about buying or selling in Bridgewater or surrounding towns? Reach out today at BostonConnect.com or call 781-826-8000.
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Melissa Wallace is joined by Tracy Grady, full-time Realtor at Boston Connect Real Estate to discuss how not to sabotage your Real Estate sale.
Podcast & Live Radio Show on WATD 95.9The McNamara Horton GroupBoston Connect Real EstateSharon McNamara | Melissa Wallace
Facebook Live Every Saturday Morning at 8AM @ facebook.com/McNamaraBrokerTeam
Follow our team on Instagram @TheMcNamaraHortonGroup
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Sharon McNamara & Melissa Wallace discuss what to avoid in Real Estate.
Podcast & Live Radio Show on WATD 95.9The McNamara Horton GroupBoston Connect Real EstateSharon McNamara | Melissa Wallace
Facebook Live Every Saturday Morning at 8AM @ facebook.com/McNamaraBrokerTeam
Follow our team on Instagram @TheMcNamaraHortonGroup
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Sharon McNamara & Melissa Wallace discuss the real reasons why properties do not sell.
Podcast & Live Radio Show on WATD 95.9The McNamara Horton GroupBoston Connect Real EstateSharon McNamara | Melissa Wallace
Facebook Live Every Saturday Morning at 8AM @ facebook.com/McNamaraBrokerTeam
Follow our team on Instagram @TheMcNamaraHortonGroup
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Sharon McNamara & Melissa Wallace spring into action and discuss prepping your home for the market.
Podcast & Live Radio Show on WATD 95.9The McNamara Horton GroupBoston Connect Real EstateSharon McNamara | Melissa Wallace
Facebook Live Every Saturday Morning at 8AM @ facebook.com/McNamaraBrokerTeam
Follow our team on Instagram @TheMcNamaraHortonGroup
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Join Sharon McNamara & Melissa Wallace as they discuss the Realtor advantage, why full-time professionals make all the difference.
Podcast & Live Radio Show on WATD 95.9The McNamara Horton GroupBoston Connect Real EstateSharon McNamara | Melissa Wallace
Facebook Live Every Saturday Morning at 8AM @ facebook.com/McNamaraBrokerTeam
Follow our team on Instagram @TheMcNamaraHortonGroup
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Sharon McNamara & Melissa Wallace are joined by Trish Flynn, full-time Realtor at Boston Connect Real Estate to discuss what sellers should or shouldn't expect to leave behind when selling their home and what condition buyers should expect the home to be in when purchasing.
Podcast & Live Radio Show on WATD 95.9The McNamara Horton GroupBoston Connect Real EstateSharon McNamara | Melissa Wallace
Facebook Live Every Saturday Morning at 8AM @ facebook.com/McNamaraBrokerTeam
Follow our team on Instagram @TheMcNamaraHortonGroup
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Join Sharon McNamara & Melissa Wallace as they discuss:
1. Challenges and strategies for winter buying and selling2. Seasonal maintenance tips for homeowners3. Concerns such as frozen pipes, snow damage, & maintaining curb appealPodcast & Live Radio Show on WATD 95.9The McNamara Horton GroupBoston Connect Real EstateSharon McNamara | Melissa Wallace
Facebook Live Every Saturday Morning at 8AM @ facebook.com/McNamaraBrokerTeam
Follow our team on Instagram @TheMcNamaraHortonGroup
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Join Sharon McNamara & Melissa Wallace as they discuss the role Escrow Accounts play in Real Estate and what happens when they are mishandled.
Podcast & Live Radio Show on WATD 95.9The McNamara Horton GroupBoston Connect Real EstateSharon McNamara | Melissa Wallace
Facebook Live Every Saturday Morning at 8AM @ facebook.com/McNamaraBrokerTeam
Follow our team on Instagram @TheMcNamaraHortonGroup
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