Afleveringen

  • “Every morning when my feet hit the floor I'm just so excited to work on my business and not in it” - Rhydon Mays

    Episode Summary:

    In today’s episode, we sit down with Amy and Rhydon to discuss the pivotal mindset shift that transformed their house cleaning business from struggling to thriving. Learn how they embraced consistency over perfection, trusted their team, and turned challenges into opportunities for growth. They share personal stories of breakthrough moments, how they got “unstuck,” and built stability by trusting the process and their people. This episode is a must-listen for cleaning business owners who are ready to break free from stagnation and take their business to the next level.

    Key Topics:

    Consistency over perfection is crucial to long-term business success.Trusting your team and delegating effectively can help scale your business.Breakthroughs often come after setbacks—embrace challenges as opportunities to grow.Stability is achieved by creating systems, trusting people, and maintaining a steady mindset.The importance of community and mentorship in getting “unstuck” and propelling growth.

    Guest’s Information:

    Learn more about Amy’s Green Cleaning at https://www.amysgreencleaning.com/Cleaning Business Fundamentals (CBF): A program that helped their business grow. Learn more about CBF and its benefits for cleaning business owners by scheduling a free call with Jeannie Henderson.

    Take Action: Ready to turn your grime story into a success story? Visit https://debbiesardone.com/coachjeannie to get a free strategy session with CBF Coach Jeannie Henderson and learn about how Cleaning Business Fundamentals will give you the proven strategies you need to grow a thriving, profitable cleaning business.

    Check out the CULTURE MAGIC course starting in 2025! Don’t let another year of chaos hold you back. Join the Culture Magic Course today and transform your team—and your business.

    Sign up today and get 50% OFF! https://www.debbiesardonetraining.com/culture-magic

    Subscribe to True Grime Stories and be sure to click the links below to learn more and connect with us on social media for more tips and insights

    Connect with Jeannie:

    Website: jeanniehenderson.comFacebook: https://www.facebook.com/JeannieHendersonConsulting/Instagram: https://www.instagram.com/jeanniehendersonLinkedin: https://www.linkedin.com/in/jeanniehenderson
  • “A good culture or an amazing culture isn’t caught; it’s taught." - Debbie Sardone

    Episode Summary: In this special episode of True Grime Stories, I sit down with Debbie Sardone, the incredible founder of Buckets & Bows Maid Service and Cleaning Business Fundamentals (CBF) and a mentor to so many cleaning business owners. Debbie and I dive into the challenges of maintaining and rebuilding company culture, especially during tough times. She shares her own "grime scenes" and the systems she’s developed to create a thriving workplace. If you’ve been wondering how to build a culture that not only survives but thrives, this episode is for you. Together, we’ll explore how strong values, leadership, and systemized culture can lead to happier teams, loyal customers, and long-term business success.

    Key Topics:

    Identifying and addressing the signs of a declining culture.The impact of strong values and leadership in sustaining culture.The importance of systemizing culture to ensure longevity.How to nurture a workplace where employees feel valued.The role of metrics in tracking cultural success.

    Resources Mentioned:

    Learn more about Buckets and Bows Maid Service at https://bucketsandbows.comCulture Magic Program: A step-by-step system for building a positive, sustainable team culture. Launching January 2025. https://www.debbiesardonetraining.com/culture-magicCleaning Business Fundamentals (CBF): A premier training program for residential cleaning business owners. Schedule a free call to learn more: https://debbiesardone.com/coachjeannieMetrics Tools in Culture Magic: Includes resources for evaluating team alignment with core values.

    Take Action:

    Is your cleaning business culture thriving or surviving? Don’t leave it to chance. Take the next step toward creating a dream team with the Culture Magic Program. Learn how to operationalize and systemize your culture so it grows strong, even when you step away. Visit https://www.debbiesardonetraining.com/culture-magic to discover more and secure your spot in the January 2025 launch!

    Culture Magic features 6 Live Sessions via ZOOM starting January 6th, 2025. Mondays at 2pm CT/ 3pm ET. Bonus Core Values session and digital assets included. Materials and Replays hosted in your personal Thinkific dashboard.

    Connect with Jeannie:

    Website: jeanniehenderson.comFacebook: https://www.facebook.com/JeannieHendersonConsulting/Instagram: https://www.instagram.com/jeanniehendersonLinkedin: https://www.linkedin.com/in/jeanniehenderson
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  • "You have to draw a line in the sand and decide: moving forward, things will be different." - Angel Derstler & Lynnette Malone

    Episode Summary: In this episode of True Grime Stories, Lynnette and Angel share their powerful journey of transforming their house cleaning business by embracing change and implementing a new system. From facing overwhelming challenges to experiencing a complete business turnaround, they explain how a new operational strategy and the support of a like-minded community helped them rediscover their passion for their business. They highlight the importance of having the right systems in place, connecting with a supportive network, and how these elements played a key role in their path to success.

    Key Topics:

    Embracing Change: Lynnette and Angel discuss the mindset shift that occurred when they realized that staying stuck in old habits wasn't working. They explain how accepting change and investing in new systems gave them the clarity and structure needed to grow.The Power of a New System: One of the major highlights of the episode is how implementing a new operational system completely revolutionized their cleaning business. This system allowed them to streamline processes, manage staff better, and improve client satisfaction.Community Support: They emphasize how being part of a community of other cleaning business owners provided them with guidance, inspiration, and support during challenging times. Networking with peers helped them stay motivated and learn new strategies.Loving Their Business Again: After applying these changes, Lynnette and Angel share how they fell back in love with their business and are now able to enjoy the freedom and success that they had once dreamed of.

    Guest’s Information:

    Learn more about Two Gals & A Broom at www.twogalsandabroomkc.comThe operational system that helped turn their business aroundImportance of community support and peer networking in business growthCleaning Business Fundamentals (CBF): A program that helped them grow their business. Learn more about CBF and its benefits for cleaning business owners.

    Take Action: Ready to turn your grime story into a success story? Visit https://debbiesardone.com/coachjeannie to get a free strategy session with CBF Coach Jeannie Henderson and learn about how Cleaning Business Fundamentals will give you the proven strategies you need to grow a thriving, profitable cleaning business. Subscribe to True Grime Stories and be sure to click the links below to learn more and connect with us on social media for more tips and insights

    Connect with Jeannie:

    Website: jeanniehenderson.comFacebook: https://www.facebook.com/JeannieHendersonConsulting/Instagram: https://www.instagram.com/jeanniehendersonLinkedin: https://www.linkedin.com/in/jeanniehenderson
  • “Sometimes change feels overwhelming, but it’s the only way to bring your business to a place you truly love again.” - Denise Scates

    Episode Summary: In this episode, we sit down with Denise to explore how making strategic changes within your cleaning business can reignite your passion for what you do. Denise shares her personal journey of hitting a breaking point and realizing something had to change in order for her to grow her cleaning business and reconnect with her vision. From restructuring workflows to hiring the right team, Denise dives deep into actionable steps cleaning business owners can take to experience growth and peace of mind. Tune in to discover how embracing change is not only necessary but can make you love your business again.

    Key Topics:

    Overcoming burnout as a cleaning business ownerThe importance of implementing strategic changesRealigning with your passion for the businessTips for making changes to improve efficiency and team managementHow to transform your business for sustainable growth

    Guest’s Information:

    Learn more about Kidwell's Kleaning at www.kidwellkleaning.comStrategies for improving business systemsThe importance of nurturing a strong team cultureCleaning Business Fundamentals (CBF): A program that helped Denise grow her business. Learn more about CBF and its benefits for cleaning business owners.

    Take Action: Ready to turn your grime story into a success story? Visit https://debbiesardone.com/coachjeannie to get a free strategy session with CBF Coach Jeannie Henderson and learn about how Cleaning Business Fundamentals will give you the proven strategies you need to grow a thriving, profitable cleaning business. Subscribe to True Grime Stories and be sure to click the links below to learn more and connect with us on social media for more tips and insights.

    Connect with Jeannie:

    Website: jeanniehenderson.comFacebook: https://www.facebook.com/JeannieHendersonConsulting/Instagram: https://www.instagram.com/jeanniehendersonLinkedIn: https://www.linkedin.com/in/jeanniehenderson
  • “The gold is in the follow up.” - Raquel Lindsay

    Episode Summary: Welcome to this episode of True Grime Stories! Whether you're just starting your house cleaning business or you're a seasoned cleaning business owner, this episode is packed with valuable insights. Today, we explore the essential strategies to grow and sustain a successful cleaning business. We'll cover topics such as client acquisition, hiring reliable staff, and managing your operations effectively to ensure long-term success. Tune in as we also discuss the common challenges cleaning business owners face and how to overcome them.

    Key Topics:

    Proven methods for attracting and retaining loyal customers.Tips for scaling your house cleaning business and growing your team.How to maintain excellent service standards while handling more clients.Insights into efficient business operations and scheduling.Overcoming challenges specific to cleaning business owners in a competitive market.

    Guest’s Information:

    Learn more about Sparkle & Shine Cleaning Services of West MI LLC at www.sparkleandshinecleaningservices.netCleaning Business Fundamentals (CBF): A program that helped Raquel grow her business. Learn more about CBF and its benefits for cleaning business owners.

    Take Action: Ready to turn your grime story into a success story? Visit https://debbiesardone.com/coachjeannie to get a free strategy session with CBF Coach Jeannie Henderson and learn about how Cleaning Business Fundamentals will give you the proven strategies you need to grow a thriving, profitable cleaning business. Subscribe to True Grime Stories and be sure to click the links below to learn more and connect with us on social media for more tips and insights

    Connect with Jeannie:

    Website: jeanniehenderson.comFacebook: https://www.facebook.com/JeannieHendersonConsulting/Instagram: https://www.instagram.com/jeanniehendersonLinkedin: https://www.linkedin.com/in/jeanniehenderson
  • "It’s so rewarding to pay your employees what they're worth." - Suzi Virgilio

    Episode Summary: In this episode of "True Grime Stories," Jeannie welcomes Suzi Virgilio, the founder of HTD Cleaning Services in DeLand, Florida. Suzi shares her inspiring journey from a career in corporate management and corrections to becoming a successful cleaning business owner. Starting as a solo cleaner with just three clients, suzi has grown her business to 11 cleaners on her team, all while navigating the challenges of entrepreneurship.

    Suzi’s story is a testament to how focusing on your team’s well-being and establishing solid business systems can transform a small cleaning operation into a thriving business. Tune in to learn practical strategies for growing your cleaning business and creating a positive work environment for your employees.

    Key Topics:

    Starting Small, Growing Big: Suzi’s journey from solo cleaner to owning a thriving business with 11 cleaners.Employee Empowerment: The value of investing in employees by paying them what they deserve and providing training.Scaling Business with Systems: How implementing better systems and processes transformed her business.Growth through Coaching: Suzi's experience with Cleaning Business Fundamentals (CBF) and how it changed her approach to business.Setting and Achieving Goals: Suzi’s vision for hitting the million-dollar mark and creating time freedom.

    Guest’s Information:

    Learn more about HTD Cleaning Services at: https://htdcleaningservices.comCleaning Business Fundamentals (CBF): The coaching program that helped Suzi implement systems.

    Take Action: Ready to turn your grime story into a success story? Visit https://debbiesardone.com/coachjeannie to get a free strategy session with CBF Coach Jeannie Henderson and learn about how Cleaning Business Fundamentals will give you the proven strategies you need to grow a thriving, profitable cleaning business. Subscribe to True Grime Stories and be sure to click the links below to learn more and connect with us on social media for more tips and insights

    Connect with Jeannie:

    Website: jeanniehenderson.comFacebook: https://www.facebook.com/JeannieHendersonConsulting/Instagram: https://www.instagram.com/jeanniehendersonLinkedin: https://www.linkedin.com/in/jeanniehenderson
  • "My goal wasn't just a million-dollar business. My goal was freedom." – Theresa Kolbus

    Episode Summary: In this exciting episode of True Grime Stories, we dive deep into the journey of Theresa Kolbus, the inspiring owner of Dust Devils, a cleaning business based in Indianapolis. Theresa shares how she went from juggling two jobs as a bartender and cleaning business owner to transforming her business into a thriving, remote-operated company. She now lives a nomadic lifestyle, managing her business from the road in her RV. Join us as Theresa reveals the pivotal changes she made, particularly in mastering her business numbers and implementing systems that allowed her to achieve true freedom, both financially and personally.

    Key Topics:

    In 2018, Theresa joined Cleaning Business Fundamentals (CBF), which gave her the systems and confidence she needed to grow her business and hire staff.By 2021, Theresa was successfully running her cleaning business remotely while living a nomadic life, traveling the country in her RV.Theresa emphasizes the importance of tracking key business metrics, or as she calls it, the "snapshot" system, which helps her stay on top of daily operations even while on the road.Creating systems for everything in her business, particularly for managing staff and tracking financial numbers, has allowed her to achieve freedom from day-to-day operations.

    Guest’s Information:

    Learn more about The Dust Devils at http://indydustdevils.comCleaning Business Fundamentals (CBF): A program that helped Theresa grow her business. Learn more about CBF and its benefits for cleaning business owners.

    In This Episode, You’ll Learn:

    Theresa’s early struggles of balancing two jobs and how she managed to scale her cleaning business over the years.How joining CBF helped Theresa shift from cleaning in the field to becoming a business owner focused on growth.The power of having a structured system to track daily numbers such as job capacity, technician performance, sales, and more.How tracking business metrics consistently can prevent unexpected challenges and help address problems early on.Why removing guilt and empowering your team to take ownership of their roles can significantly improve your business operations.

    Take Action: Ready to turn your grime story into a success story? Visit https://debbiesardone.com/coachjeannie to get a free strategy session with CBF Coach Jeannie Henderson and learn about how Cleaning Business Fundamentals will give you the proven strategies you need to grow a thriving, profitable cleaning business. Subscribe to True Grime Stories and be sure to click the links below to learn more and connect with us on social media for more tips and insights

    Connect with Jeannie:

    Website: jeanniehenderson.comFacebook: https://www.facebook.com/JeannieHendersonConsulting/Instagram: https://www.instagram.com/jeanniehendersonLinkedin: https://www.linkedin.com/in/jeanniehenderson
  • “Setting an actual standard and expectation for them [employees] made a big difference because they knew what they were supposed to do.” - Carissa Spinner

    Episode Summary: In this insightful episode of True Grime Stories, host Jeannie welcomes Lyana and Carissa Spinner, the dynamic duo behind All Seasons Cleaning in Ludington, Michigan. Since starting their business in 2014, the Spinners have experienced both challenges and triumphs, but it was their decision to implement systems that truly transformed their business. In this episode, they share their journey, the struggles of running a cleaning business without proper systems, and how adopting Cleaning Business Fundamentals (CBF) led to explosive growth.

    They dive deep into the specific changes they made, the initial pushback they received from their team, and the ultimate success that followed. This episode is packed with actionable tips for cleaning business owners and entrepreneurs who want to grow their business without sacrificing their personal lives.

    Key Topics:

    The Importance of Systems:

    Lyana and Carissa discuss how, in the early days, they had no clear systems for their cleaning business, which led to inefficiencies, burnout, and high employee turnover. Implementing processes, including speed cleaning techniques and proper documentation, helped their business become more efficient.

    From Burnout to Breakthrough:

    The Spinners share how they were working 12-15 hours a day, unable to take vacations, and often feeling overwhelmed. By adopting systems and delegating tasks, they were able to regain control of their time and grow their business.

    The Role of Leadership:

    A key step in their transformation was learning to empower their team and trust them to take responsibility. This shift in leadership style helped improve employee retention and company morale.

    Resistance to Change & Overcoming It:

    Initially, their team resisted new systems like the use of aprons, but Lyana and Carissa handled the pushback with a clever strategy: they asked their staff to try it for two weeks, and no one wanted to go back after that.

    Phenomenal Business Growth:

    Since implementing systems, All Seasons Cleaning saw their revenue nearly double in just over a year. In July 2023 alone, their revenue was almost 3X what it was in July 2022. This was made possible through CBF and disciplined application of business fundamentals.

    The Power of Mentorship:

    Meeting industry experts like Debbie Sardone and connecting with fellow cleaning business owners, like Kathy Merchant, was instrumental in their business's success. They emphasize the value of having a business coach to provide guidance and accountability.

    Guest’s Information:

    Cleaning Business Fundamentals (CBF): A system that helped Lyana and Carissa transform their business.Speed Cleaning Seminar: Where Lyana and Carissa learned new techniques that improved their efficiency. https://speedcleaning.com/Learn more about All Seasons Cleaning LLC at https://www.allseasoncleans.com/

    Take Action: Ready to turn your grime story into a success story? Visit https://debbiesardone.com/coachjeannie to get a free strategy session with CBF Coach Jeannie Henderson and learn about how Cleaning Business Fundamentals will give you the proven strategies you need to grow a thriving, profitable cleaning business. Subscribe to True Grime Stories and be sure to click the links below to learn more and connect with us on social media for more tips and insights

    Connect with Jeannie:

    Website: jeanniehenderson.comFacebook: https://www.facebook.com/JeannieHendersonConsulting/Instagram: https://www.instagram.com/jeanniehendersonLinkedIn: https://www.linkedin.com/in/jeanniehenderson
  • "I was like a hamster on a wheel, going nowhere until I learned to let go of control. Once I did, my business doubled, and I could finally focus on what mattered most." – Joanne Braccio

    Episode Summary: In this episode of True Grime Stories, we chat with Joanne Braccio, the award-winning owner of Made to Order Florida. Joanne shares her transformative journey from working 80-hour weeks in her cleaning business to becoming an absentee owner. Through delegating responsibilities and letting go of control, Joanne found the freedom to focus on her true passion: her nonprofit organization, Love Thy Neighbor Florida. Joanne discusses how implementing systems and trusting her team helped her business grow from $500,000 to $1 million while also allowing her to give back to her community. Learn how Joanne’s story can inspire cleaning business owners to embrace change, delegate, and achieve both personal and business success.

    Key Topics:

    The power of delegation in business growthHow letting go of control leads to freedom and successUsing systems and processes to scale your businessBalancing business ownership with living your purposeThe importance of having a coach and community for support

    Guest’s Information:

    Love Thy Neighbor Florida: Joanne’s nonprofit organization dedicated to giving back to the community through various outreach programs.https://www.lovethyneighborfl.org/Learn more at http://maidtoorderfl.comCleaning Business Fundamentals (CBF): The coaching program that helped Joanne implement systems and scale her cleaning business.

    Take Action: Ready to turn your grime story into a success story? Visit https://debbiesardone.com/coachjeannie to get a free strategy session with CBF Coach Jeannie Henderson and learn about how Cleaning Business Fundamentals will give you the proven strategies you need to grow a thriving, profitable cleaning business. Subscribe to True Grime Stories and be sure to click the links below to learn more and connect with us on social media for more tips and insights.

    Connect with Jeannie:

    Website: jeanniehenderson.comFacebook: https://www.facebook.com/JeannieHendersonConsulting/Instagram: https://www.instagram.com/jeanniehendersonLinkedIn: https://www.linkedin.com/in/jeanniehenderson
  • "We assume nobody really understands our unique challenges. And we're incorrect. Thankfully, there's so many ways that you can find help and you should." - Debbie Sardone

    Episode Summary: In this episode, we sit down with the inspirational Debbie Sardone to discuss the power of confidence and community in growing a successful cleaning business. Debbie shares how being "three feet from gold" applied to her business in its early years and to cleaning business owners who may feel stuck or on the verge of giving up. She talks about her personal journey, the importance of building a supportive community, and how taking action, even when it's uncomfortable, can lead to explosive business growth. Learn how to harness the confidence to push through challenges and embrace the support of others who understand your unique struggles as a cleaning business owner.

    Key Topics:

    Finding the confidence to grow your cleaning businessThe power of community in business successStrategies for getting unstuck and moving forwardOvercoming obstacles with the right mindsetWhy persistence is key in the cleaning industry

    Guest’s Information:

    Learn more at debbiesardone.comCleaning Business Fundamentals (CBF): A program that has helped countless cleaning business owners scale and succeed. Strategies for improving business systems and team management.

    Take Action: Ready to turn your grime story into a success story? Visit https://debbiesardone.com/coachjeannie to get a free strategy call with CBF Coach Jeannie Henderson and learn about how Cleaning Business Fundamentals will give you the proven strategies you need to grow a thriving, profitable cleaning business. Subscribe to True Grime Stories and be sure to click the links below to learn more and connect with us on social media for more tips and insights

    Connect with Jeannie:

    Website: jeanniehenderson.comFacebook: https://www.facebook.com/JeannieHendersonConsulting/Instagram: https://www.instagram.com/jeanniehendersonLinkedIn: https://www.linkedin.com/in/jeanniehenderson