Afgespeeld
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Mandy Cassidy has been working in the London Ambulance Service's 999 control room for the last 18 years, most recently as an ambulance dispatcher.
She is responsible for sending ambulances to emergencies and making sure patients are receiving the most appropriate response required.
After tragically losing her son to knife crime, she now also teaches Year 7 children about the dangers of carrying knives.
Content warning: contains references to knife crime, emergency medical procedures, sick children, end of life care, death, bereavement
In the UK, the Samaritans can be contacted on 116 123. In the US, the National Suicide Prevention Hotline is 1-800-273-8255. In Australia, the crisis support service Lifeline is on 13 11 14. Hotlines in other countries can be found here.
If you want to get in touch, please email [email protected]
Thanks to Co op Health for sponosring this series of The Waiting Room. Don't forget to download the Co op Health app today.
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Dr Alex learns more about what it's been like to work as a nurse in adult critical care through the Covid-19 crisis with Senior Sister Becky Ellis-Smith from the Royal London Hospital.
Caring for the sickest patients, with case numbers increasing through the second wave, Becky talks honestly about the kind of pressures staff are facing as they are pushed to the limit.
Content warning: contains references to intensive care trauma and treatments, maternal death, losing a baby, death, bereavement, mental health
In the UK, the Samaritans can be contacted on 116 123. In the US, the National Suicide Prevention Hotline is 1-800-273-8255. In Australia, the crisis support service Lifeline is on 13 11 14. Hotlines in other countries can be found here.
If you want to get in touch, please email [email protected]
For more information on Frontline19
Thanks to Co op Health for sponsoring this series of The Waiting Room. Don't forget to download the Co op Health app today.
