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Some people really do need to think about it! Our goal is to either close them today or do everything we can to ensure they come back. This is my take on getting the Be Back Back.
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When the customer takes ownership mentally your chances of them buying greatly increase. This phenomenon happens with a great Demo drive.
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Being able to empathize and understand what your customer is going through and being able to talk about similar experiences you've had might be just enough to get the head on a hinge en route to a sale.
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One of the most if not the most favorite words people like to hear is their name. The smart salesperson masters the art of remembering and saying out loud, the customers name while in the midst of building rapport.
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How do you handle "Just Looking"? This episode we dive a little deeper into the greeting and how to professionally respond to "Just Looking".
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Lets face it, the car business is not for everyone but if you follow the rules we are going to discuss in this episode there is no reason why YOU can't be a GOOD Salesperson.
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Saleswomen face different challenges than most Salesmen but they also offer a different perspective and posses abilities to listen and comprehend customers issues and intent. I want to talk to you from my standpoint as a sales manager that has witnessed the Good the Bad and the Ugly.
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Whether you take the credit application before or after the negotiations, you have to keep the process the same.
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