Afleveringen
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On this weekâs episode, my expert panel and I talk about how to move from single, short-term goals to a focus on long-term, sustained success. Because sustained success isnât just about a series of individual accomplishments. Itâs about maintaining a core identity of what makes you successful today, combined with stimulating progress towards the future. How do you combat complacency when things are going well? How does customer feedback fit into this kind of mindset? What kind of leadership is required to create sustained success? Hint: it takes more than planningâit takes real vision. Join us as we explore this important topic.
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For many people, hearing that a manager or peer wants to âprovide feedbackâ brings negative expectations. âThey just want to complain,â or âWhat did I do wrong now?â may come to mind. Thatâs because, in many cases, leaders donât take a holistic, long-term, organized approach to feedback. Doing so is important, because great employee feedback lowers turnover and improves everything from process to profits. Join me and my expert panel and we discuss how to create a culture where feedbackâboth positive and criticalâis seen as an important part of work all the time.
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Zijn er afleveringen die ontbreken?
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In this panel discussion, my guests and I discuss the importance of listening. Obviously, itâs a skill we all need to improveâbut itâs especially vital for leaders and those who aspire to leadership. I share 10 ways that listening can improve results for you and your team, and the panel reacts with their own insights and tips. If we donât listen, we canât learn, and great leaders never stop learning. If you âlisten inâ to this episode, I guarantee youâll come away with a renewed appreciation for this skill... and with a few ideas on how to improve it during your own leadership journey.
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I joke with my friend Scott McKain that he needs to write more books, because that gives us an excuse to get togetherâand our conversations are always a good time. Heâs truly a gifted writer and speaker, and in todayâs âAim Higherâ interview we talk about his new book, âThe Ultimate Customer Experience.â While many of Scottâs books are primarily aimed at business leaders, this one is for everyoneâand I do mean everyone. As Scott points out, everyone in your organization needs to be able to take responsibility for any customerâs experience. Pushing it off on someone else? Saying, âThatâs not my job?â Failure to follow through? Those donât get you to âultimate.â Join us for a fast-paced, fun conversation on this important topic.
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A colleague of mine once said, âIf you donât set measurable goals and you fail? Youâve lost any chance to learn. And if you succeed but donât know why? It might as well have been luck.â We often mistake, as panelist Drew Bordas says, âactivity for progress.â Weâre doing stuff! Weâre working hard! Things are happening! But are they the right things? If you havenât set good, measurable goals, you just wonât know. Remember: you can get your heart pumping by running in place, but you wonât get anywhere. Listen in and get some good tips on how to set goals in different situations, and how to ensure buy in from your team.
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We often use the word âloveâ when referring to our favorite sports team. But we donât often hear it used by elite college coaches to describe their coaching style. Tom Ryan, though, isnât your usual coach. He preachesâand practicesâa leadership style rooted in truth, trust, andâmost of allâlove. As a Hall of Fame wrestling coach for OSU, Tom led his team to many victories because of a belief that we do our best work when we suffer for the things we love most deeply. Listen in as we discuss how that philosophy has helped him in the high-stress world of top-tier college athletics, and as he dealt with a devastating personal tragedy.
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As you know, I believe very strongly in the power of motivation, the importance of planning, and the role that a positive attitude plays in our success. So, if youâlike so many peopleâstart your Mondays with fear, loathing, and a sigh of resignation, guess what? It's time to cut that out. How you start your week will have a huge impact on how it ends. So, itâs time to give Mondays the love they deserve, plan for how you can start your week with positive energy and move forward with intention.
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This week on "Aim Higher,â my panel and I talk about how to be successful during the critical, initial phase of a new job, new department, or new manager. Drew Bordas, Tammi Spayde, and Brian Berry bring up dozens of great pointers on the subject. Not only have they had to be the new person in some high-level roles, but theyâve managed many people through the process. If you want a crash course in how to land on your feet, make a great first impression, and get moving quickly in a new situation, this is the episode for you.
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I donât know anyone who hasnât thought about âreinventingâ themselves. That desire can be pushed on us by an unexpected job loss, or we may want to proactively reach for a new dream. The bad news is that itâs hard to reinvent yourself without a plan. The good news is that my guest this week, Richard Bliss, can help you make that plan. Richard has worked in the military, in executive marketing roles, and as an author, speaker, and LinkedIn expert. We discuss how heâs reinvented himselfâand how he analyzed that process so that he can help others accomplish extraordinary, new things.
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In previous episodes of âAim Higher,â we discussed how to leave a job well, and how, as a manager, you can deal with someone who doesnât. This week, based on a listenerâs request (âfor a friend...â), weâll tackle the thorny problem of how to recover from a bad exit that you now regret. I share 7 tips that can get you through this difficult moment, using it to grow and rebuild trust. Itâs always better not to burn bridges. But if you do, donât despairâbridges can be rebuilt.
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Weâve talked before on âAim Higherâ about the importance of leaving a job with grace and positivity. A move made for the right reasons shouldnât create friction or enmity, even if the change brings challenges. However, as a leader and manager, you will at some point need to deal with staff whose exit behavior is less than exemplary. How do you handle âbad good-byes" without making the situation worse? If you prepare for this eventualityâand Iâll give you seven areas to considerâyou can turn many of these situations around, earning gratitude from the outgoing employee and better results for your organization. Itâs not easy, but it can be done.
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Itâs âmailbagâ time again! I love these episodes, as they give us a chance to hear about whatâs top-of-mind for our listeners. This week, my panel of experts addresses a variety of questions, including how to keep up with the amazing pace of change in technology, managing remote teams, and how to quantify a vague âtransformationâ project assignment. Iâm sure that at least one of these will resonate with you, and I hope youâll give us a listen.
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There are books and articles galore about how to start a new position successfully. What to do in your first days, weeks, and months to establish your expertise and make a great initial impression. Less discussedâbut no less importantâis how to leave a job successfully. Weâre somewhat indoctrinated into thinking of departures as failures. Yet we know that sometimes we need to leave one situation to take our next logical steps. My expert panel for this episodeâCathy King, Bart Murphy, and Tammi Spaydeâhas some great advice on how you can make this uncomfortable situation much more proactive, painless, and productive. Remember: you also only have one chance to make a last impression.
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My guest for this episode of âAim Higherâ is research-based thought leader, Ford Saeks. Ford is known for his marketing prowess and for helping businesses grow and succeed. His book, âSuperpower: A Superheroâs Guide to Leadership, Business and Lifeâ is a must-read if you're looking to make a positive change in any area of your life. Donât worry, thoughâyou donât need to leap tall buildings in a single bound to make dramatic improvements. As Ford says, "A superpower is the ability to expand your critical thinking skills, take action, and produce the results you desire in your life.â I completely agree. And I believe that you can be the superhero of your own story. Listen in for some good ideas on how to get started.
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Previously, we looked at the âdeath of ambition,â and why so many people seem to be less interested in pushing for high achievement. In this episode, my expert panel and I tackle the topic of ambition from a positive standpoint. What does âgood ambitionâ look like? How can you distinguish it from things like greed or pushiness? How can you help identify and encourage appropriate ambition in your staff? And what can you do when they try to move too far, too fast? Itâs a fascinating discussion, and my guests have some great advice that will help you harness your ambition more successfully.
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A recent survey indicated that around one-third of people do not trust their employers. Now, that might mean âin general,â without applying to a specific manager or leader. But itâs an extraordinary statistic, nonetheless. As Drew Bordas, one of my panelists this week, puts it, âA lack of trust drags down our ability to get the job done.â Heâs right! Trust isnât just âa feeling.â A lack of trust hampers creativity, kills honest feedback, discourages respectful dialogue, and can negatively impact commitment and teamworkâan entire suite of qualities that are essential to success. Listen in as my expert guests and I discuss what builds trust, what erodes it, and how you can get it back.
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Iâve been having conversations about creativity and writing with my next guest for almost ten years. Now you get to listen in as we discuss the topic more fully. Andy Havens is a content marketing expert, an adjunct professor of marketing and advertising at the Columbus College of Art and Design (CCAD), and the author of, âThe Side Ways,â an urban-fantasy trilogy I very much enjoyed reading. We discuss some of the myths surrounding creativity, definitions and descriptions, and how you can be more creative in any endeavor. If youâve ever wanted to be more creative or foster it in others, this discussion is a great place to start.
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In our last episode, we talked about the concepts of âquiet quitting,â the âdeath of ambition,â and how they relate to our post-pandemic working world. In this weekâs roundtable discussion, my panel of leadership experts and I take it up a level and ask: what can leaders do about quiet quitting? How can you prevent it? How do you recognize the signs? And how do you help restore a team memberâs enthusiasm and motivation? As always, we share some thoughts about the broader trend, but then get into specific, actionable ideas that you can bring back to your team.
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The term âquiet quittingâ has been all over the news. Itâs generally used to describe workers who have decided to do the minimum required at their jobs. No âgoing the extra mile,â no overtime, no volunteering for stretch assignments. In short: no ambition. What are the causes of this trend? Is it really something new, or are we just re-labelling a phenomenon that once might have been called âretiring in place?â Are there generational or geographic differences within the "quiet quitting" cohort? My panel of business experts and I discuss the trend in this episode of âAim Higher.â We put it into context, talk about causes, and suggest some ways to move forward.
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Our world is filled with all kinds of distractions. And we carry the source of many around with usâour smartphonesâbecause they are also necessary for work and great productivity tools. But we also know how important it is to put those distractions aside and focus on whatâs important. As Steven Covey said, âThe main thing is to keep the main thing the main thing.â How can we do a better job at that? Join me and my panel of business experts as we talk about how to overcome distraction, find better focus, and even support that value within the teams we lead.
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