Afleveringen
-
In this episode of Banking on Fraudology, Hailey Windham and Tracy Swaim, AARP Wyoming's Fraud Fighter of the Year, explore the often-overlooked connection between volunteering and effective fraud prevention. Tracy shares her journey from the legal field to fraud investigations, and how her volunteer work with AARP's Fraud Watch Network has given her a unique perspective on fighting fraud. This episode is packed with insights on balancing data analysis with real-world experience, and how understanding the human impact of fraud can make investigators more effective.
The conversation covers a range of critical topics, including how to turn raw fraud data into actionable strategies, the importance of tailoring fraud prevention messages to different audiences, and practical ways for fraud fighters to make a bigger impact in their communities. Tracy introduces an innovative analogy comparing data visualization to giving a house tour, offering a fresh way to think about presenting complex information. The episode also dives into the power of storytelling in fraud prevention, explaining how real victim stories can be more impactful than statistics alone.
One of the key takeaways from this episode is the transformative effect that volunteering can have on a fraud fighter's perspective and skills. Tracy explains how interacting with real fraud victims has enhanced her investigative abilities and reinforced the importance of thorough investigations. For fraud professionals at any stage of their career, this episode offers valuable advice on finding volunteer opportunities, educating communities about fraud risks, and leveraging these experiences to become more effective in their roles.
Tune in now and discover how volunteering can revolutionize your approach to fraud prevention!
-
Banking on Fraudology is part of the Fraudology Podcast Network.
Join Hailey Windham on Banking on Fraudology as she welcomes Becky Holmes, whose book "Keanu Reeves is Not In Love with You" takes a humorous yet poignant look at online romance fraud. This episode dives deep into the psychology of scammers and their victims, revealing how fraudsters isolate their targets and exploit human tendencies to trust.
Becky shares memorable interactions with scammers, including hilarious anecdotes that showcase her wit while highlighting red flags everyone should watch for. The discussion takes a serious turn as they explore the stigma surrounding fraud victims and the inadequate response from banks and law enforcement. Becky emphasizes the need for improved customer service in financial institutions and better training for staff to recognize potential fraud victims.
The episode also touches on the scale of the problem, with both host and guest agreeing that current statistics likely vastly underestimate the true extent of romance fraud. Listeners will gain valuable insights into protecting themselves and their loved ones from these scams, including the importance of maintaining close relationships and open communication.
Tune in now to arm yourself with knowledge and maybe even a few laughs along the way.
-------------------------
Becky Holmes
Keanu Reeves is not in love with you
-------------------------
About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windhamâs initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organizationâs size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
-
Zijn er afleveringen die ontbreken?
-
Banking on Fraudology is part of the Fraudology Podcast Network.
The latest episode of Banking on Fraudology brings listeners a comprehensive look at the state of financial fraud in 2024 and beyond. Hailey Windham sits down with returning guest Karen Boyer, a seasoned fraud expert, to unpack the year's biggest trends and peer into the crystal ball for 2025. Boyer paints a picture of a fraud landscape that remains stubbornly familiar, with check fraud, mail theft, and social engineering scams continuing to plague financial institutions and their customers. However, she notes a disturbing trend of fraudsters becoming bolder, showing up in person at bank branches to execute their schemes.
The conversation delves into the technological arms race between banks and fraudsters, with Boyer discussing how financial institutions are harnessing AI and machine learning to detect fraud. She acknowledges the frustrating reality that banks often lag behind criminals in deploying new technologies due to regulatory requirements and internal processes. Windham and Boyer stress the importance of empowering frontline bank staff, arguing that tellers should be viewed not as easily replaceable but as critical guardians against fraud. They discuss the need for better training and support to help staff navigate difficult conversations with customers about suspicious transactions.
Looking to the future, Boyer predicts several concerning trends for 2025, including an increase in in-person fraud schemes targeting vulnerable individuals, the expansion of sextortion scams to older populations, and the potential for more "glitch" exploits similar to recent incidents at major banks. She emphasizes the need for a holistic, industry-wide approach to fraud prevention that extends beyond banks to include social media platforms, telecoms, and other sectors that inadvertently facilitate scams.
Tune in now to stay ahead of the curve in the ever-evolving world of financial crime.
Episode links:
https://www.nbcnews.com/news/us-news/nigerian-man-extradited-us-alleged-sextortion-south-carolina-teen-died-rcna189475
Karen Boyer
About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windhamâs initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organizationâs size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
-
The latest episode of Banking on Fraudology tackles one of the most critical issues facing the financial industry today - the role of banks in preventing scams. Host Hailey Windham welcomes special guest Ayelet Biger-Levin, a passionate advocate for advancing scam detection and prevention strategies, to discuss why banks are uniquely positioned to make a difference.
Ayelet, founder and CEO of Rangers AI, shares her perspective on how banks can leverage their position as trusted entities and guardians of people's finances to protect customers from increasingly sophisticated scams. The conversation covers the regulatory landscape, including emerging liability shifts for authorized push payment fraud in countries like the UK and Australia. Listeners will learn about the true costs of scams for financial institutions beyond just reimbursement, including customer support expenses, lost customers, and diminished deposit values.
A key focus of the episode is on empowering customers to play an active role in fraud prevention. Ayelet introduces innovative technologies like her company's Scam Ranger tool that can automatically scan messages to detect potential scams. The discussion also touches on the challenges of balancing technological innovation with accessibility for less tech-savvy customers.
Don't miss this informative deep dive into one of banking's most pressing challenges and opportunities.
-
Banking on Fraudology is part of the Fraudology Podcast Network.
This gripping episode of Banking on Fraudology takes listeners on an emotional journey through the world of romance scams, as told by survivor Beth Hyland. Host Hailey Windham guides the conversation, uncovering the intricate details of how Beth was manipulated into sending $26,000 to a man she believed was her soulmate.
The episode offers a rare glimpse into the victim's perspective, revealing how intelligent, self-aware individuals can fall prey to these sophisticated schemes. Beth's story illuminates the red flags that often go unnoticed and the psychological tactics scammers use to exploit human emotions. The discussion delves into critical moments where financial institutions missed opportunities to intervene, providing valuable insights for fraud prevention strategies. Listeners will be moved by Beth's vulnerability as she describes her healing process and the complex emotions victims face long after the scam ends.
The episode also highlights the crucial role of compassionate, informed responses from professionals like Beth's financial advisor in helping victims recover. This must-listen episode challenges listeners to reconsider their assumptions about fraud victims and offers practical advice for both individuals and institutions to combat these devastating crimes.
Linkedin: Beth Hyland
About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windhamâs initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organizationâs size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
SentiLink is at the forefront of fraud prevention and identity verification, offering innovative solutions to help financial institutions tackle synthetic fraud, identity theft, and more. Weâre thrilled to have them onboard as partners in our mission to equip you with the tools and knowledge you need to stay ahead in this ever-evolving landscape.
Stay tuned for more great episodes and insightsâthanks again to SentiLink for supporting the podcast!
Visit: https://www.sentilink.com/ and learn all about them!
-
In this compelling episode of Banking on Fraudology, host Hailey Windham reunites with Erin West to discuss the latest developments in the battle against pig butchering scams. Erin, who recently retired from her role as a cybercrime prosecutor, shares her transition to leading Operation Shamrock full-time and the organization's evolution into a nonprofit powerhouse. The conversation offers listeners an insider's perspective on the global fight against sophisticated financial fraud schemes.
Erin provides chilling details from her visits to scam compounds in Southeast Asia, painting a vivid picture of the human cost behind these crimes. The episode delves into Operation Shamrock's recent accomplishments, including large-scale education initiatives for financial institutions and law enforcement.
Hailey and Erin discuss exciting new projects for 2024, such as monthly working groups for bankers and weekly victim interviews to stay ahead of emerging scam tactics. Listeners will gain valuable insights into the complex world of transnational organized crime and learn about the critical need for cross-sector collaboration.
Subscribe to Banking on Fraudology and be part of the solution in the ongoing battle against pig butchering scams.
Know more about Operation Shamrock
-----------------------------
About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windhamâs initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organizationâs size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
SentiLink is at the forefront of fraud prevention and identity verification, offering innovative solutions to help financial institutions tackle synthetic fraud, identity theft, and more. Weâre thrilled to have them onboard as partners in our mission to equip you with the tools and knowledge you need to stay ahead in this ever-evolving landscape.
Stay tuned for more great episodes and insightsâthanks again to SentiLink for supporting the podcast!
Visit: https://www.sentilink.com/ and learn all about them!
-
The Banking on Fraudology podcast returns with a bang in 2025, as Hailey Windham delivers a solo episode packed with crucial insights for fraud fighters. After a brief holiday recap, Hailey wastes no time diving into the most significant fraud trends of 2024 that will continue to shape the industry in the coming year. From the alarming rise of social engineering scams to the unexpected resurgence of check fraud, the episode paints a vivid picture of the challenges facing financial institutions and their customers.
She doesn't just highlight problems â she offers solutions. The host presents her top fraud-fighting resolutions for 2025, challenging executives to stop treating fraud as an unavoidable expense and instead view it as a critical area for investment and innovation. She emphasizes the need for improved fraud education at all levels, from frontline employees to consumers, sharing her own recent experience speaking at a local church about fraud prevention. Hailey also advocates for embracing AI as a tool for good, implementing real-time fraud monitoring, and building empathy into fraud response protocols to encourage more victims to come forward.
One of the episode's highlights is her announcement of her personal mission to connect with fraud fighters from all 50 states, aiming to create a nationwide network of professionals sharing insights and best practices. Hailey also provides a valuable calendar of fraud awareness events for Q1 2025, offering listeners concrete opportunities to engage with customers and promote fraud prevention.
Tune in now to arm yourself with the knowledge and strategies you need to combat fraud in 2025 and beyond!
Link to the form: https://lnkd.in/e6Y_V8hP
-
In this episode of the Banking on Fraudology podcast, Hailey Windham sits down with Madison Marquez, a rising star in fraud prevention, to explore how empowering frontline team members can transform an organization's approach to fighting fraud.
Madison shares her journey from call center representative to fraud prevention champion through the innovative Fraud Ambassador program. This six-month intensive training initiative, developed by Hayley, aimed to create a network of fraud fighters across all departments. Madison's story illustrates how passion and purpose can drive meaningful change, even without a formal fraud prevention title.
The conversation dives into the challenges of fraud prevention in financial institutions, from authentication hurdles to member resistance and training gaps. Madison provides valuable insights into how the Fraud Ambassador program addressed these issues through hands-on projects, collaborative discussions, and real-world case studies. She highlights a particularly impactful session on human trafficking detection that opened her eyes to the proximity of financial crimes. The episode also explores the importance of creating a culture where fraud prevention is everyone's responsibility, not just the fraud department's problem.
Don't miss this opportunity to learn from two passionate fraud prevention advocates - tune in now!
About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windhamâs initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organizationâs size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
-
SentiLink is at the forefront of fraud prevention and identity verification, offering innovative solutions to help financial institutions tackle synthetic fraud, identity theft, and more. Weâre thrilled to have them onboard as partners in our mission to equip you with the tools and knowledge you need to stay ahead in this ever-evolving landscape.
Stay tuned for more great episodes and insightsâthanks again to SentiLink for supporting the podcast!
Visit: https://www.sentilink.com/ and learn all about them!
----------------------------------
In this riveting episode of Banking on Fraudology, host Hailey Windham dives deep into the jaw-dropping $4.5 billion Bitfinex Bitcoin heist - the largest cryptocurrency theft in history.
Inspired by the Netflix documentary "Biggest Heist Ever," she unpacks this complex case, offering invaluable insights for fraud fighters and financial institutions alike.
Hailey walks listeners through the audacious crime, highlighting how hackers Ilya Lichtenstein and Heather Morgan exploited both technical vulnerabilities and human behavior to pull off their scheme.
Tune in now and join the fight against fraud!
----------------------------------
About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windhamâs initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organizationâs size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
----------------------------------
Banking on Fraudology is part of the Fraudology Network, and produced by Podyssey.io.
-
SentiLink is at the forefront of fraud prevention and identity verification, offering innovative solutions to help financial institutions tackle synthetic fraud, identity theft, and more. Weâre thrilled to have them onboard as partners in our mission to equip you with the tools and knowledge you need to stay ahead in this ever-evolving landscape.
Stay tuned for more great episodes and insightsâthanks again to SentiLink for supporting the podcast!
Visit: https://www.sentilink.com/ and learn all about them!
In this episode, Ken Palla, a former online security manager at Union Bank, shares insights from his open letter to US regulators addressing the urgent need for stronger guidance on scam controls and data sharing between financial institutions.
Ken discusses the challenges banks face in combating authorized payment scams and proposes solutions modeled after past FFIEC online security guidance. He emphasizes the importance of clear regulations around data sharing, particularly through updates to the 314B provision, to enable more effective fraud prevention. He also highlights the growing threat of scams, their impact on consumers, and the role of banks in protecting customers.
The conversation touches on international efforts to combat scams, the need for collaboration between banks, telcos, and digital platforms, and practical advice for consumers to avoid falling victim to scams.
Open Letter from Ken Palla
----------------------------------
About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windhamâs initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organizationâs size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
-
SentiLink is at the forefront of fraud prevention and identity verification, offering innovative solutions to help financial institutions tackle synthetic fraud, identity theft, and more. Weâre thrilled to have them onboard as partners in our mission to equip you with the tools and knowledge you need to stay ahead in this ever-evolving landscape.
Stay tuned for more great episodes and insightsâthanks again to SentiLink for supporting the podcast!
Visit: https://www.sentilink.com/ and learn all about them!
Welcome to the Banking on Fraudology podcast!
Today we have a special Thanksgiving edition. Instead of our usual deep dives into scam schemes and fraud trends, we'll be focusing on gratitude and celebrating the wins, big and small, within our incredible fraud-fighting community.
We'll be sharing heartfelt stories from fraud fighters around the world, reflecting on what we're thankful forâfrom breakthroughs in fraud detection to the amazing people who inspire us every day. So grab a coffee or a slice of pumpkin pie and join me as we celebrate the support, camaraderie, and achievements that make our work so meaningful.
Stay tuned for some beautiful reflections that'll warm your heart this holiday season.
--------------------------------
About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windhamâs initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organizationâs size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
-
SentiLink is at the forefront of fraud prevention and identity verification, offering innovative solutions to help financial institutions tackle synthetic fraud, identity theft, and more. Weâre thrilled to have them onboard as partners in our mission to equip you with the tools and knowledge you need to stay ahead in this ever-evolving landscape.
Stay tuned for more great episodes and insightsâthanks again to SentiLink for supporting the podcast!
Visit: https://www.sentilink.com/ and learn all about them!
The latest episode of Banking on Fraudology tackles one of the most pressing issues in financial fraud today - first-party synthetic identity fraud.
Hailey Windham and David Maimon, head of Fraud Insights at Sentilink, take listeners on a deep dive into the shadowy world of synthetic identities. Maimon, drawing on his academic background and industry experience, explains how fraudsters combine real and fake personal information to create convincing synthetic identities.
The episode explores the patient, methodical approach criminals take to build credit histories for these identities, culminating in lucrative "bust out" schemes. Maimon and Windham discuss the proliferation of synthetic business fraud, the role of AI in creating fake verification videos, and why historical data remains crucial in detecting synthetics. The conversation also touches on disturbing trends like increased youth involvement in fraud and the challenges facing identity verification systems.
Don't miss this opportunity to learn from leading experts in the field - listen now and level up your synthetic fraud detection skills.
Webinar referenced in the episode
----------------------------------
About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windhamâs initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organizationâs size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
-
SentiLink is at the forefront of fraud prevention and identity verification, offering innovative solutions to help financial institutions tackle synthetic fraud, identity theft, and more. Weâre thrilled to have them onboard as partners in our mission to equip you with the tools and knowledge you need to stay ahead in this ever-evolving landscape.
Stay tuned for more great episodes and insightsâthanks again to SentiLink for supporting the podcast!
Visit: https://www.sentilink.com/ and learn all about them!
----------------------------
Welcome back to another exciting episode of "Banking on Fraudology"!
I'm your host, Hailey Windham, and today we're diving deep into the world of fraud detection with our special guest, Jen Martin. With over 15 years of banking experience and a robust background in criminal justice and statistics, Jen brings a wealth of knowledge and a passion for data-driven solutions in the fight against fraud.
In this episode, Jen takes us through her fascinating career journey, from her early aspirations to become a crime statistician to her pivotal roles in banking and fraud prevention. We'll explore the transformative power of real-time data models and advanced analytics in combating fraud, as well as the critical importance of collaborative efforts across different departments within an organization.
We'll also discuss the evolving landscape of fraud threats, particularly post-pandemic, and the need for quick, adaptable strategies to stay ahead. Jen provides invaluable insights into tackling specific challenges such as check fraud and maintaining a balance between effective fraud controls and a positive customer experience. We'll touch on the strain of staff retention and the importance of ongoing training, especially in frontline positions.
Join us as we unravel the complexities of fraud prevention, the necessity of creative data utilization, and the indispensability of cross-functional teamwork. Stay tuned for practical advice and inspiring stories from one of the leading voices in the fraud-fighting community. Let's get started!
About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windhamâs initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organizationâs size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
----------------------------
Banking on Fraudology is part of the Fraudology Network, and produced by Podyssey.io.
-
SentiLink is at the forefront of fraud prevention and identity verification, offering innovative solutions to help financial institutions tackle synthetic fraud, identity theft, and more. Weâre thrilled to have them onboard as partners in our mission to equip you with the tools and knowledge you need to stay ahead in this ever-evolving landscape.
Stay tuned for more great episodes and insightsâthanks again to SentiLink for supporting the podcast!
Visit: https://www.sentilink.com/ and learn all about them!
--------------------
Welcome back, fraud fighters, to another compelling episode of Banking on Fraudology! I'm your host, Hailey Windham, and todayâs episode is packed with eye-opening insights into the ever-evolving world of fraud. We'll kick things off with a personal recap of my recent trip to California, where I collaborated with Erin West on the groundbreaking Operation Shamrock.
Our main event? A hard-hitting news segment featuring three fresh and disturbing fraud stories: from scammers intercepting customer service calls, Chase taking bold legal action against glitch fraudsters, to the alarming misuse of the Zelle payment app for harassment. Each story, sourced from the fraud expert Frank McKenna's Frank on Fraud newsletter, paints a vivid picture of where the fraud battle is heading. So buckle up and get ready to dive into the complexities and innovations in fraud prevention. Let's get started!
------------
About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windhamâs initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organizationâs size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
------------
Banking on Fraudology is part of the Fraudology Network, and produced by Podyssey.io.
-
SentiLink is at the forefront of fraud prevention and identity verification, offering innovative solutions to help financial institutions tackle synthetic fraud, identity theft, and more. Weâre thrilled to have them onboard as partners in our mission to equip you with the tools and knowledge you need to stay ahead in this ever-evolving landscape.
Stay tuned for more great episodes and insightsâthanks again to SentiLink for supporting the podcast!
Visit: https://www.sentilink.com/ and learn all about them!
---------------
In this episode of Banking on Fraudology, host Hailey Windham engages in an insightful conversation with Jen Lamont, a dedicated BSA compliance officer and fraud team leader from a credit union in Washington state. They delve into Richard Stock's thought-provoking article, "Making a Small Change that Will Bring Big Change," uncovering a transformative perspective in financial crime investigation.
Together, Hailey and Jen explore the profound shift from routine compliance tasks to a human-centered approach that emphasizes empathy and the real-life impact of financial crime on victims. Jen shares her journey into the fraud field and the invaluable mentorship that shaped her career, emphasizing the importance of viewing their work as protectors of people rather than mere enforcers of regulations.
Join Hailey and Jen as they explore the transformative power of empathy and collaboration in redefining the landscape of financial crime investigation.
-------------
About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windhamâs initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organizationâs size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
-------------
Banking on Fraudology is part of the Fraudology Network, and produced by Podyssey.io.
-
Welcome Fraud Fighters!
SentiLink is at the forefront of fraud prevention and identity verification, offering innovative solutions to help financial institutions tackle synthetic fraud, identity theft, and more. Weâre thrilled to have them onboard as partners in our mission to equip you with the tools and knowledge you need to stay ahead in this ever-evolving landscape.
Stay tuned for more great episodes and insightsâthanks again to SentiLink for supporting the podcast!
Visit: https://www.sentilink.com/ and learn all about them!
--------------------
In this episode of Banking on Fraudology, host Hailey Windham engages in a heartfelt and informative conversation with Freddy Massimi, a distinguished fraud fighter and program lead at the Anti-Human Trafficking Intelligence Initiative (ATII). They delve into the essential role of financial institutions in combating human trafficking and raising awareness about elder financial exploitation, sharing insights into Freddie's impactful work and initiatives like Operation Shamrock.
Freddy discusses the critical importance of beginning as a volunteer to sustain passion in aiding vulnerable populations, advocating for continuous involvement and education about rules and regulations. He emphasizes the need for improved collaboration between financial institutions and law enforcement to ensure better information sharing and fraud prevention techniques.
Tune in to learn about the dynamic landscape of fraud prevention, the emotional and financial impacts of scams, and Freddie's passion for protecting individuals and institutions from financial crimes. Don't miss this enlightening discussion that underlines the significance of empathy, vigilance, and community engagement in the fight against financial and human trafficking crimes.
Anti-Human Trafficking Intelligence Initiative's Human Trafficking & Child Exploitation Risk Services: Free Intelligence Briefings for Financial Institutions: https://traffickingintel.org/atii-intel-briefings/
------------------------------
About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windhamâs initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organizationâs size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
Banking on Fraudology is part of the Fraudology Podcast Network.
Banking on Fraudology is part of the Fraudology Network, and produced by Podyssey.io.
-
Welcome back, Fraud Fighters!
SentiLink is at the forefront of fraud prevention and identity verification, offering innovative solutions to help financial institutions tackle synthetic fraud, identity theft, and more. Weâre thrilled to have them onboard as partners in our mission to equip you with the tools and knowledge you need to stay ahead in this ever-evolving landscape.
Stay tuned for more great episodes and insightsâthanks again to SentiLink for supporting the podcast!
Visit: https://www.sentilink.com/ and learn all about them!
--------------------------
In this episode of Banking on Fraudology, host Hailey Windham engages in a compelling dialogue with Paul Raffile, a renowned intelligence analyst and author of the influential report "A Digital Pandemic." Together, they explore the urgent need for financial institutions to proactively address sextortion, a rapidly growing form of online blackmail that predominantly targets minors.
Paul sheds light on valuable resources from the FBI, Homeland Security Investigations, and the National Center for Missing and Exploited Children, emphasizing the vital role banks play in recognizing red flags and updating fraud detection systems. He shares insights into the alarming rise in sextortion casesâfrom 139 in 2021 to 26,000 in 2023âand the devastating impact, including numerous teen suicides linked to these crimes.
Hailey and Paul discuss practical strategies for banks to safeguard their customers, such as tailoring fraud detection for different account types, securing funds, and implementing multi-factor authentication. They stress the importance of empathetic customer service and forming specialized task forces to support victims effectively.
Listen in as they address the continuously evolving nature of sextortion scams driven by technological advancements and highlight ongoing legislative efforts like South Carolina's "Gavin's Law" aimed at combating this digital menace.
--------------------------------------------------------
About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windhamâs initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organizationâs size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
Banking on Fraudology is part of the Fraudology Podcast Network.
-
SentiLink is at the forefront of fraud prevention and identity verification, offering innovative solutions to help financial institutions tackle synthetic fraud, identity theft, and more. Weâre thrilled to have them onboard as partners in our mission to equip you with the tools and knowledge you need to stay ahead in this ever-evolving landscape.
Stay tuned for more great episodes and insightsâthanks again to SentiLink for supporting the podcast!
Visit: https://www.sentilink.com/ and learn all about them!
---------------
In this episode of Banking on Fraudology, host Hailey Windham engages in an insightful discussion with Christine Murray, the VP of Audit and Compliance at Kohler Credit Union. They delve into innovative uses of internal auditors as advisors in product and service development, preventing potential fraud and compliance issues before new launches.
Christine shares her unique approach to fostering a positive company culture through personal interactions during branch audits. She stresses the importance of maintaining internal audit independence and objectivity, suggesting when to leverage external audits. Through the lens of history and compliance education, Christine highlights how understanding the reasons behind rules can drive adherence and improve organizational culture.
Join them for a compelling conversation where internal audit is reimagined as a supportive partner dedicated to enhancing processes and fostering ethical practices within financial institutions.
---------------------
About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windhamâs initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organizationâs size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
----------------------
Banking on Fraudology is part of the Fraudology Podcast Network.
--------------------
Banking on Fraudology is part of the Fraudology Network, and produced by Podyssey.io.
-
đïž Welcome back, Fraud Fighters! đïž
SentiLink is at the forefront of fraud prevention and identity verification, offering innovative solutions to help financial institutions tackle synthetic fraud, identity theft, and more. Weâre thrilled to have them onboard as partners in our mission to equip you with the tools and knowledge you need to stay ahead in this ever-evolving landscape.
Stay tuned for more great episodes and insightsâthanks again to SentiLink for supporting the podcast!
Visit: https://www.sentilink.com/ and learn all about them!
----------------------------
Thank you for joining another episode of Banking on Fraudology with your host, Hailey Windham. Today's episode holds special significance as we prepare for World Romance Scam Prevention Day on October 3, a day championed by the passionate Kathy Waters of the nonprofit Advocating Against Romance Scammers (AARS).
We'll dive deep into the recent CBS' News series "Anything for Money," which exposes the dark world of romance scams and the emotional and financial toll they take on victims. Hailey shares her personal reactions, highlighting both the merits and problematic aspects of the series' approach to bringing these crimes to light.
We'll also explore the role banks play in preventing fraud, spotlighting where they excel and where they fall short, particularly in terms of victim support and intervention. Finally, we'll confront the issue of victim shaming and discuss how to foster a more empathetic and proactive fraud prevention culture. Tune in for a comprehensive discussion that aims to educate, raise awareness, and inspire change in the fight against romance scams. Stay vigilant and stay informed, Fraud Fighters. Let's get into it!
----
About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windhamâs initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organizationâs size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
----
Banking on Fraudology is part of the Fraudology Network, and produced by Podyssey.io.
----
Banking on Fraudology is part of the Fraudology Podcast Network.
-
Banking on Fraudology is presented by Unit21.
Unit21âs Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle.
Learn more about our sponsor, Unit21:
- See Unit21 in action https://www.unit21.ai/podcast
- Follow Unit21 on LinkedIn https://www.linkedin.com/company/unit21/
- Watch Unit21 Virtual Summit Hailey session replay https://hubs.li/Q02LbZmC0
-Request your copy : State of Fraud & AML Report
In this episode of Banking on Fraudology, join hosts Hailey Windham and Trisha Kothari as they dive into the cutting-edge intersection of AI and fraud prevention. Tricia, CEO and founder of Unit 21, unveils the revolutionary AI Agent launched to automate business-specific checklists without requiring technical support. Discover how these no-code solutions empower fraud fighters to create customized checklists, providing critical summaries and enhancing fraud detection with unprecedented efficiency.
Hailey and Tricia also tackle the escalating issue of modern scams targeting vulnerable groups like teenagers and the elderly. Through eye-opening discussions, they shed light on the sophisticated tactics used by scammers and the pivotal role technology can play in safeguarding susceptible communities. They explore the stigma and under-reporting of scams, especially sextortion, and advocate for increased societal protections.
Donât miss an engaging conversation packed with practical advice, groundbreaking technology, and a shared vision for a safer digital world. Subscribe to Banking on Fraudology to stay updated on the latest in fraud prevention.
--------------------------------------------------------
About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windhamâs initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organizationâs size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
Banking on Fraudology is part of the Fraudology Podcast Network.
- Laat meer zien
