Afleveringen
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🚨 Get an exclusive inside look at the $1 BILLION Gaylord Pacific Resort & Convention Center as it nears its soft opening! 🚨
Join me as I chat with:
🔥 Michael Stengel – Founder & CEO, MJS Hotels Consulting
🔥 Scott Siebert – General Manager, Gaylord Pacific
👉 What You’ll Discover:
🏗️ 16 Years in the Making: How this massive project came to life
🎉 The Hiring Frenzy: 29,000 job applicants & the wildest job fair ever
🌊 Unmatched Resort Amenities: Five pools, waterfront views & a game-changing sports bar
🏨 1,600 Rooms & 89 Suites: Including presidential penthouses with insane views
🏢 150,000 Sq. Ft. Convention Center: The largest pillarless ballroom in California
🍽️ 12 Restaurants & Bars: Including a Cali-Baja hotspot & a 75-ft TV sports bar
🚀 Behind-the-Scenes Footage: Exclusive drone tour of the property
⚡ Soft opening in just 65 days! Is this the ultimate hospitality launch of the decade?
Hit LIKE, SUBSCRIBE, and drop a comment on what excites you most about Gaylord Pacific!
🔗 Sponsor Shoutout: Big thanks to Actabl for supporting hospitality pros! Check them out at Actabl.com
hashtag#GaylordPacific hashtag#HotelOpening hashtag#LuxuryHotels hashtag#Hospitality hashtag#ResortLife hashtag#SanDiegoHotels hashtag#ConventionCenter hashtag#NoVacancyLive hashtag#TravelNews -
Today I chat with Cesar Wurm from IHG Hotels & Resorts at the California Lodging Investment Conference & [CLIC] Connect Podcast! From navigating economic uncertainty to seizing growth opportunities, this conversation is packed with insights for hotel pros.
🔹 What You’ll Learn:
How IHG is adapting to government travel shifts 🔄
Why group & events business is a major bright spot ✨
Pricing pressure vs. guest experience – striking the right balance 💰
How emotional connections can justify premium rates ❤️
The future of leisure and business travel trends 🚀
Tune in for expert takes on the state of hospitality in 2025!
📩 Subscribe & Stay Updated: Text "HOTEL" to 66866
#Hospitality #HotelIndustry #NoVacancyPodcast #BusinessTravel #HotelRevenue #CLIC2024 #HotelMarketing #IHG #GlennHaussman
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Zijn er afleveringen die ontbreken?
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Get ready for an eye-opening journey into the world of luxury river cruising in Vietnam, Laos, and Myanmar with John Nguyen, CEO of Heritage Line! 🌊✨
What you’ll discover in this episode:
🔹 The Origin Story – How John’s childhood on the Pearl River inspired a world-class cruise line
🔹 Beyond the Big Ships – Why river cruises offer a more intimate, immersive travel experience
🔹 Hidden Gems of the Mekong – Villages so remote that some locals have never seen electricity before
🔹 Luxury Meets Culture – Private dining, curated excursions, and encounters with monks, artisans, and Khmer Rouge survivors
🔹 Unmatched Culinary Delights – Fresh, locally sourced meals and interactive cooking experiences
🔹 Overcoming Challenges – From building boats with no experience to navigating unpredictable river depths
🔹 How Heritage Line Stands Out – Why boutique cruising is the future of high-end travel🔥 If you want to learn about a true entrepreneur, this episode is for you!
🎧 Subscribe for more insider hospitality stories! Text Hotel to 66866
🌍 Learn more about Heritage Line: https://www.heritage-line.com
#LuxuryTravel #RiverCruise #VietnamTravel #MekongDelta #HeritageLine #TravelPodcast #NoVacancy #BoutiqueCruise #AdventureTravel
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Step inside Le Meridien Fort Worth with Glenn Haussman and General Manager Chase Chasteen for an exclusive tour of this beautifully transformed historic building. From a 1928 auto garage to a modern luxury hotel, this property is packed with unique design, thoughtful touches, and a rich history you won’t want to miss.
🔥 What You’ll Discover:
Historic Transformation – Learn how a 1928 parking garage became a stunning hotel while preserving its roots. Hidden Design Details – From custom Hermes artwork to Texas-inspired decor, every corner tells a story. Rooftop Lounge & Secret Bar Features – Find out what makes Annex one of the best rooftop bars in Fort Worth. Luxury Suites & High-Tech Amenities – Peek inside the rooms and see smart design at work. Next-Level Meeting & Event Spaces – A look at the high-tech boardrooms and multifunctional spaces perfect for any event. Why This Hotel Stands Out – From mid-century modern vibes to a brasserie with a Texas twist, discover what makes this hotel unique.Hit LIKE if you love adaptive reuse projects, and SUBSCRIBE for more incredible hotel tours!
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The hospitality investment world is a whirlwind, and no one knows it better than Michael Shindler, ISHC of Four Corners Advisors. In his 11th (!) appearance, we tackle the biggest mysteries in the industry today. Is money really coming off the sidelines? Are interest rates going anywhere? And what’s up with tariffs shaking up the market? 🤯
In This Episode:
🔥 Executive orders, lawsuits, and the chaos factor in hospitality
💵 Why everyone keeps saying there’s money on the sidelines—do we believe them?
🏨 The fate of PIPs, debt maturities, and refinancing struggles
📉 Are hoteliers finally hitting the ceiling on rate hikes?
🛠️ How smart owners are stretching renovation dollars with better R&M
🎶 Live music as a guest experience boost? (Hint: Yes!)
We’re breaking down the real talk in hospitality finance, investment, and strategy—without the sugarcoating. If you’re in the biz, this is one episode you cannot afford to miss.
💬 Agree? Disagree? Have your own take? Drop a comment below! And don’t forget to subscribe for more deep dives into hospitality’s biggest trends.
👉 Text HOTEL to 66866 to get the latest insights straight to your inbox! -
Join No Vacancy Live host Glenn Haussman as he explores the magic behind adaptive reuse and hotel design with industry leaders Sharon Bilbeisi AIA LEED AP (SVP of Design, IIG Design) and Jocelyn Lurie (VP of Procurement, Throughline by IIG). This episode uncovers how old structures—from historic mills to outdated hotels—are being turned into extraordinary hospitality experiences.
📌 What You’ll Discover in This Episode:
The Art of Adaptive Reuse – How IIG Design transforms overlooked spaces into unforgettable hotels
The Balladeer Hotel Story – A deep dive into revitalizing a historic textile mill in Mount Airy, NC
Secrets of Hotel Procurement – The challenges of sourcing custom designs, from chandeliers to furniture
Designing for Guests’ Needs – Why great hotel rooms anticipate what you need before you know you need it
Lessons from Park City, Utah – Reinventing a ski-country property into a Tribute Portfolio gem
The Power of Local Storytelling – How IIG Design weaves history, community, and creativity into every projectSee the hotels we disucss here: https://www.dropbox.com/scl/fi/8drjkso2ewok57em0jsqo/02-25-2025_No-Vacancy-Podcast-Tribute-Portfolio-TL-and-IIG-Design-2.pdf?rlkey=jjdx8pop1g55894p7a8h1qcs9&dl=0
🔗 Watch the full episode now and see how great hotels come to life!
📌 Timestamps:
0:00 – Welcome & Introduction
3:15 – When Sharon and Jocelyn fell in love with design & procurement
6:45 – Why adaptive reuse is the future of hospitality
12:30 – The Balladeer Hotel transformation
19:10 – Inside the procurement process: Turning ideas into reality
25:45 – The importance of a model room in hotel design
31:00 – Park City, Utah project: Reimagining an existing property
37:20 – Designing hotel rooms to anticipate guests’ needs
45:10 – Fun surprises in adaptive reuse projects
50:00 – Final thoughts & how to connect with IG Design
🔥 Subscribe for More Hospitality Insights! 🔥
hashtag#HotelDesign hashtag#HospitalityIndustry hashtag#AdaptiveReuse hashtag#HotelRenovation hashtag#NoVacancyLive hashtag#InteriorDesign hashtag#BoutiqueHotels hashtag#HotelDevelopment hashtag#HotelConstruction hashtag#IGDesign -
Today’s a special one! I’m talking to Sam Bakhshandehpour, CEO of one of the most influential hotel restaurant companies, José Andrés Group.
He shares insights on pricing, expansion strategies, and why restaurants inside hotels are thriving again. Plus:
🔹 Why upscale hotel dining is facing both growth and headwinds
🔹 The impact of rising food prices and how some restaurants are pricing themselves out
🔹 Why hotel restaurants are making a comeback as destination dining
🔹 The secret to balancing affordability, quality, and profitability in hospitality
🔹 How partnerships with luxury hotel brands like Ritz-Carlton drive success
🔹 The power of guest experience: service, ambiance, and making people feel at home
🔹 Sam’s advice for young hospitality professionals looking to break into the industry
🎧 Listen now and get the real story behind the numbers, the experience, and the future of hotel dining!
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Step into the heart of Santa Cruz, where hospitality, design, and surf culture collide! Join Glenn Haussman as he chats with Michael Moskowitz and Kam Babaoff, co-founders of Ensemble, a company focused on hotels, offices and more.
Today, we’re in a van discussing the iconic Dream Inn in Santa Crfuz and their latest luxury venture, La Bahia Resort.
🎧 In this episode, you'll discover:
🌊 The fascinating history of the Dream Inn, including its mid-century modern revival and ties to surf culture. 🍴 How the Jack O’Neill restaurant serves up local flavors, featuring fresh, daily-caught seafood from Monterey Bay. 🏗️ The challenges and rewards of developing luxury hotels in California’s coastal zones. 🌟 Why La Bahia Resort is poised to redefine luxury in Santa Cruz with unique dining concepts like "Low Tide" and "High Tide." 🛠️ Ensemble’s unique owner-operator approach and what sets their hospitality philosophy apart.🎥 Highlights:
A peek at the only 10-story hotel in Santa Cruz with every room offering ocean views. Insights into designing for multi-generational guests and embracing local history. A playful debate about the best dining experiences and fried fish cravings!👉 Don’t miss this in-depth look at how Ensemble Hospitality is blending history, innovation, and a love for community to create unforgettable guest experiences.
🔗 Stay Connected:
Hit Subscribe and turn on notifications to stay updated on all things hospitality, design, and travel!
#DreamInn #SantaCruzHotels #LuxuryHospitality #HotelDesign #hotels #hotelnews #LaBahiaResort #SurfCulture #MidCenturyModern -
🚀 What does it take to revolutionize restaurant and hotel design? Find out as we sit down with the legendary Adam Tihany, the creative force behind some of the most iconic hospitality spaces in the world! From working with Thomas Keller and designing world-class restaurants to shaping the future of luxury cruise ships, Tihany shares an unfiltered look at his journey, creative process, and the struggles behind the success.
🔹 Highlights from this can't-miss episode:
✔️ How a chance encounter at Studio 54 led to his first big break in restaurant design
✔️ The struggles of starting out—nearly going broke before making it big
✔️ The wild story behind Mandalay Bay’s famous flying wine angels 🍷😇
✔️ Why today’s design world lacks originality and how true creatives stand out
✔️ The unexpected challenges of redesigning the legendary Per Se restaurant
✔️ What inspires his designs—from movies to global culture
✔️ How he’s now giving back by shaping the next generation of hospitality designers🔥 If you love restaurants, hotels, or just great stories about innovation, you won’t want to miss this one!
🎧 Listen now and don’t forget to subscribe for more insider conversations on hospitality, design, and business!
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Hotel deals don’t happen overnight, and today, we’re pulling back the curtain! 🏨💰
Join Glenn Haussman and Anthony Melchiorri as they sit down with David Johnstone, a hotel investment legend, to talk about:
✅ Hotel Investment Realities: Why development is stalling and where the real opportunities are.
✅ Luxury Boom: Why high-end hotels have more profit potential while mid-tier properties struggle.
✅ The $10,000 Martini Proposal: A story so wild, it made headlines.
✅ How to Succeed in Hospitality Real Estate: Dave’s top advice for young professionals.
✅ A Multi-Million Dollar Car Ride: How one bold move sealed a major hotel sale.
Plus, Anthony shares how one unexpected paycheck made him cry and why today’s hotel managers have less control than ever.
If you love the business of hotels, epic behind-the-scenes stories, and real talk about where the industry is heading, this episode is a must-watch!
📌 Like, Comment & Subscribe for More Insider Hospitality Content!
hashtag#HotelInvestment hashtag#LuxuryHotels hashtag#HospitalityIndustry hashtag#NoVacancyPodcast hashtag#RealEstateInvesting hashtag#HotelDevelopment hashtag#BusinessSuccess hashtag#HotelLife hashtag#HotelStories -
🚀 AI isn’t replacing hospitality — it’s enhancing it! In this episode of No Vacancy Live, Susan Graves (CEO, Experience Alive) discuss how AI and machine learning are reshaping hotel operations while keeping the human in hospitality.
💡 Key Takeaways:
AI as a Companion, Not a Replacement – Let tech handle the repetitive tasks so humans can create extraordinary guest experiences.
Conversational AI is Here – No more outdated phone menus! AI-driven customer service means guests get instant answers.
Solving the Labor Shortage – AI-powered hiring solutions helped one hotel process 320,000 applications in 90 days!
How AI Can Increase Revenue – Stop losing sales due to missed calls and inefficient guest interactions.
The Future of Hospitality – AI-driven automation, robotics, and smarter operations mean better experiences for guests and employees.
🎯 Want to future-proof your hotel? Tune in for insider insights and real-world solutions!
📢 Don’t forget to:
👍 Like this video
💬 Comment your thoughts
🔔 Subscribe for more hospitality insights!
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What happens when Glenn Haussman and Anthony Melchiorri go off-script with no guests? A raw, unfiltered conversation about the biggest trends in hospitality, from high-stakes investments to industry predictions you won’t hear anywhere else.
🚨 Inside this episode:
❄️ The brutal cold snap: Why even seasoned travelers are feeling it 🏨 ALIS Conference breakdown: What REALLY goes down behind closed doors 💰 Hotel investments in 2024: Who’s bullish, who’s nervous? 🏗️ New builds vs. conversions: What’s driving hotel development? 🏨 Hilton’s aggressive brand expansion—smart move or brand overload? 🏁 The high-speed train from LA to Vegas—is it finally happening? 💼 The work-from-home debate: Should office attendance be mandatory? 💵 Tipping culture: Billionaires who leave $0 and why tipping feels out of control 📉 Weekend pay surges: Should hotel workers get more for working Saturdays?💡 Glenn and Anthony also dive into the future of AI in hospitality, wild industry predictions, and a serious (or not?) discussion about Anthony getting a hair transplant.
📺 Watch, laugh, and get the inside scoop from the pros who know.
🔔 Don’t forget to subscribe for more industry insights and straight talk!
#Hospitality #Hotels #NoVacancyLive #Business #TravelIndustry #HotelInvestment #HospitalityTrends #TippingCulture #WorkFromHome #HotelManagement -
🏝️ Ever wonder what makes a luxury resort unforgettable? In this episode, we sit down with Nikheel Advani, co-founder and COO of Grace Bay Resorts, to uncover the secrets behind creating world-class guest experiences in Turks and Caicos and beyond. But this isn’t your typical business pitch, this is a deep dive into passion-driven leadership, the power of hospitality, and the relentless pursuit of excellence.
🔥 What You’ll Learn in This Episode:
🌍 From Dishwasher to Luxury Hotelier – How Nikheel’s journey shaped his leadership philosophy. 🔥 Passion as a Superpower – Why true success in hospitality (or any industry) starts with passion. 🏖️ The Grace Bay Experience – What makes guests return to these stunning resorts year after year? 🚀 The Future of Luxury – How the evolving role of GMs and asset managers is changing hospitality. 🏆 Lessons from the World’s Best – Insights from mentors at Ritz-Carlton, Raffles, and beyond. 🤝 Building a Team that Thrives – Why emotional intelligence and leadership go hand in hand. 💡 Excellence in Every Detail – From the perfect towel size to world-class wine selections, how small touches make a big impact.🎧 Why You Should Listen:
This is more than a hospitality conversation—it’s a masterclass in leadership, resilience, and human connection. Whether you're in the hotel industry or just love hearing from passionate, driven leaders, this episode is packed with takeaways that will change how you think about business and life.
👉 Watch now and get inspired to bring excellence into everything you do!
🔗 Listen & Subscribe: https://podcasts.apple.com/us/podcast/no-vacancy-live/id1120881540
📺 Watch More Episodes: https://novacancynews.com/
📢 Follow Us for More Hospitality Insights: https://www.linkedin.com/company/no-vacancy-podcast-rouse-media/#Hospitality #Leadership #LuxuryHotels #HotelierLife #PassionForService #GraceBayResorts #TurksAndCaicos #HotelManagement #SuccessMindset #Excellence
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James Ferguson, author of "The Confetti Culture Playbook" gives updates on how his career journey has progressed over the last few years from being a GM to taking over as Corporate Director of Culture with Wurzak Hotel Group. In this role, he has taken the company from 2.5 on Glassdoor to 4.3! Find out how he was able to do this and what new projects James is coming out with.
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🎙️ Unlocking the Future of Hotel Access Control with Ed Sullivan
On this episode of ESLA Icons & Experts we’ve got Ed Sullivan, Chief Strategy Officer at EntryReady. Glenn and Ed unravel the surprising complexities of hotel access control. It's not just about unlocking doors — it’s about guest experience, operational efficiency, and risk management in the digital age. 🚪🔒🔑 What You'll Learn:
Why access control is the backbone of a modern hotel tech stack. How digital keys and NFC technology are reshaping guest expectations. The critical role of analytics in ensuring security and improving operations. Innovative ways to reduce staff workload while enhancing efficiency. Real-world horror stories about outdated key systems—and how to avoid them. Why access control is a game-changer for managing risk, including human trafficking prevention.🌟 Why Watch This Episode?
This isn’t just a tech talk; it’s a roadmap to smarter hotel management. Whether you’re planning a new property or upgrading an existing one, this episode is packed with actionable insights and jaw-dropping revelations about the future of access control.Today’s episode is also sponsored by Entryready (www.entryready.com)
Today’s episode is also sponsored by Dellisart Hospitality (www.dellisart.com)
📌 Don’t miss out on this eye-opening discussion!
📺 Watch, like and share this video now !
🔗 Stay Connected:
Find more episodes at No Vacancy News and explore resources from EntryReady for cutting-edge hotel solutions.#HotelTech #AccessControl #DigitalKeys #HospitalityInnovation #NFC #SmartHotels #ESLA #extendedstay
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In this episode, we delve into the world of award-winning interior design with Yasmine Mahmoudieh, founder of Yasmine Mahmoudieh Design. Yasmine shares her unique approach to design, drawing inspiration from diverse cultures and global travels.
Discover how she translates these global influences into stunning and innovative spaces that have garnered critical acclaim. Get ready to be inspired by Yasmine's creative journey and learn how she pushes the boundaries of interior design.
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I’m chatting with James Hansen, VP of Business Development at Reeco and we’re discussing how this groundbreaking AI-driven platform is simplifying hotel procurement and transforming the industry.
Learn how Reeco is using cutting-edge technology and fresh funding to help hoteliers save time, cut costs, and maximize efficiency. And be sure to catch up with hem during ALIS too!
Key Highlights:
• Big Moves in Funding:
o Reeco secures $15M in Series A funding, totaling $25M raised to date.
o Discover how this investment will supercharge sales, marketing, and branding efforts.• AI-Driven Innovation:
o Automates procure-to-pay processes for hotels.
o Upload invoices to instantly compare vendor prices, manage recipes, and optimize menus.
o Maximize savings with cross-menu utilization and dynamic vendor comparisons.
• Simplifying Hotel Operations:
o Streamlined vendor management with plug-and-play integration.
o Supports existing contracts, rebates, and GPOs without manual data entry.• James Hansen’s Journey:
o From hotel management to leading business development at Reeco.
o Why AI and technology are the future of hotel operations.
• Why Hoteliers Should Care:
o Save time and money while improving efficiency.
o Stay ahead of the curve with technology that simplifies decision-making.🌟 Don’t miss out on this game-changing innovation for the hospitality industry! Subscribe, like, and share for more insights.
#ReecoAI #HotelProcurement #HospitalityInnovation #AIInHotels #HotelManagement #ProcureToPay #HotelTech #SaveTimeSaveMoney
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In this episode of No Vacancy Live, Glenn Haussman and Anthony Melchiorri sit down with Donte Johnson and Jason Bass, hoteliers and co-authors of Impact Hospitality, to explore how purpose-driven leadership is revolutionizing the hospitality industry. Dive into this compelling conversation about intentional decision-making, community impact, and the power of aligning values with action.
Key Takeaways:
How shifts in values over the past five years are shaping hospitality leadership. The unique story of sourcing sustainable toilet paper from a local, minority- and woman-owned business. Building a supplier ecosystem that drives community growth and supports underrepresented groups. Insights into Impact Hospitality, a handbook for balancing profitability and social impact. The role of mentorship and entrepreneurship in fostering vibrant local communities. Strategies for operationalizing social impact in hospitality without compromising quality or consistency.Why Watch? Discover how hospitality can go beyond serving guests to becoming a force for good in the community. Dontae and Jason share actionable insights, inspiring stories, and a roadmap for hotels to make a lasting difference.
📚 Learn more about their book: Follow Dontae and Jason on Instagram for updates.
🎧 Subscribe for more episodes of No Vacancy Live!
#HospitalityLeadership #SocialImpact #HotelIndustry #NoVacancyLive #PurposeDriven #CommunitySupport #Entrepreneurship #Sustainability #ImpactHospitality -
Welcome to part one of our four-part series exploring the exciting transformation of entertainment in hospitality! 🎥
I’m talking with Brian Venable, VP of Partner Management at Warner Bros. Discovery, to discuss the differences between HBO and Max so I can finally understand how hotel guests are looking to use these services.
What You'll Learn in This Episode:
The evolution of HBO from its iconic linear service to the introduction of Max streaming. Why streaming is becoming a must-have for hotels as guest habits shift toward on-demand entertainment. How Max for Hospitality bridges the gap between traditional and modern viewing experiences. The challenges and opportunities hotels face when adapting to new entertainment expectations.Get ready for an engaging discussion on how these changes impact not just the hospitality industry but also the way we all consume content. Don’t miss out on the insights that will shape the future of hotel entertainment!
📺 Stay tuned for Part 2, where we’ll dive deeper into guest satisfaction and the role of technology in enhancing the stay experience.
#HBOvsMax #HospitalityTech #StreamingInHotels #HotelInnovation #OnDemandEntertainment #HospitalityTrends #StreamingRevolution #sponsored #hotels #hotelnews
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Steve Palmer founded The Indigo Road Hospitality Group five years ago, a restaurant forward hospitality concept. We discuss how that strategy is working for his company as well as his bestselling book “Say Grace: How the restaurant business saved my life.”
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