Afleveringen

  • This week on Conflict Managed we welcome Taneum Fotheringill. Join us as we discuss:

    🟨 Exploring and identifying your personal values

    🟨 Intentional mentorship

    🟨 What do you want out of work?

    🟨 Managing up, down, and sideways

    🟨 Understanding the shifting power dynamics in your workplace

    Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

    Taneum Fotheringill is passionate about bringing people together and empowering community leaders—whether they identify as leaders or not. As the Director of Programs and Partnerships at Rural Assembly, she builds strong local connections that are the foundation for national narrative work supporting inclusive, rural communities. With a background in nonprofit program management, Taneum has a knack for guiding and connecting people to create meaningful community impact. Previously, at Citizen University, she supported over 120 local leaders in implementing civic engagement programs and developed strategies to strengthen their networks. She's also a proud volunteer advisor for the Washington YMCA Youth Legislature, where she helps teens from across the state engage with democracy. With degrees in Public Affairs and Humanities for Leadership from Seattle University, Taneum knows the value of pairing practical tools with human-centered ideas. Taneum enjoys collaborating with colleagues to make work life better by focusing on relationships, shared history, and thoughtful processes. When she's not working, she's likely knitting and reflecting on the threads that bind us all together.

    Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

    #ConflictManagedPodcast #LifelongLearning #WorkplaceConflict #Mentor #ProfessionalGrowth #Podcast #WorkplaceWellbeing

  • This week on Conflict Managed, we welcome Regina B. Newson, seasoned mediator and life coach. Join us as we discuss:

    🔹 The personal cost of staying in conflict too long🔹 The art of mediation—what it is and what it isn’t🔹 Regina’s own story of not being heard at work🔹 How to recognize when it’s time to stop arguing🔹 Why some conflicts start from within us

    🎧 Conflict Managed is available wherever you get your podcasts, and on YouTube: @3pconflictrestoration.

    Regina B. Newson is a Tennessee Supreme Court Rule 31 Listed Mediator with decades of experience. A former social worker, HR consultant, and EEO investigator, she’s been mediating since 1995 and was a founding member of TAPM (Tennessee Association of Professional Mediators) and its predecessor MAT (Mediation Association of Tennessee. She also served as TAPM’s newsletter editor for over a decade.

    Raised on a farm in Arkansas as one of eight children, Regina brings deep wisdom and lived experience to every conversation.

    Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

    #ConflictResolution #MediationMatters #WorkplaceConflict #ListeningAtWork #EmotionalIntelligence #LeadershipSkills #StopArguing

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  • This week on Conflict Managed we welcome Gary Martoccio. Throughout his legal career, Gary Martoccio has focused exclusively on representing employees against employers. Gary has earned a reputation for his commitment to advocating for workers’ rights and securing justice for his clients.

    Gary’s practice spans both in State and Federal Court, as well as before the Equal Employment Opportunity Commission (EEOC) and equivalent State agencies. With a keen understanding of employment law, he navigates complex legal landscapes to ensure that employees receive the representation they deserve.

    Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

  • This week on Conflict Managed we welcome Shell Mendelson. Join us as we discuss:

    ✨ Receiving an ADHD diagnosis later in life✨ The impact of job fit for neurodivergent professionals✨ How physical environment shapes great colleagues✨ When in conflict, start with knowing yourself: what you need, want, and how to communicate it

    Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

    Shell Mendelson is a seasoned career coach with over 30 years of experience, specializing in supporting adults with ADHD. She helps individuals navigate career transitions, uncover their true strengths, and build fulfilling careers without forcing themselves into neurotypical molds. Shell’s approach is deeply personal, rooted in her own journey with ADHD, and is designed to empower clients to work with their brains—not against them.In addition to her individual coaching, Shell leverages her expertise to guide businesses in effectively supporting ADHD employees, aiming to prevent the need for PIP (Performance Improvement Plan) programs. By offering practical insights on creating supportive work environments, Shell helps organizations save time and money while boosting the resilience and productivity of their workforce. She encourages businesses to take a proactive, inclusive approach that better aligns with the strengths of neurodivergent individuals, ultimately fostering a more motivated and engaged team.Through her Your Next Career Move MasterClass and one-on-one coaching, Shell provides ADHD-friendly strategies that go beyond surface-level advice, equipping individuals with tools to build confidence, clarity, and direction in their careers. Shell is on a mission to transform the way career coaching and workplace policies are approached for the ADHD community, advocating for more supportive practices that prioritize empowerment over punitive measures.

    Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

    #Neurodiversity #ADHDatWork #WorkplaceConflict #ConflictResolution #LeadershipDevelopment #ConflictManagedPodcast

  • This week on Conflict Managed we welcome Jennifer Hall. Join us as we discuss:

    ✔️ Building your leadership brand and professional reputation✔️ Why clarity is kindness at work✔️ The role of an Ombuds—and why your workplace needs one✔️ Creating reciprocal, thriving work relationships✔️ Approaching conflict with calm, matter-of-fact communication✔️ Controlling impulses in order to assume good intent✔️ Building leadership trust through consistency

    Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

    With over eighteen years of growth and experience at the University of Louisville, Jennifer Hall serves as the Ombuds and Director of Strategic Engagement for the Graduate Medical Education Office, where she supports over 800 medical residents and fellows. Jennifer’s background, shaped by her upbringing in a military family, provides a unique perspective on leadership and resilience. She holds an undergraduate degree in Liberal Studies with a minor in Psychology, a graduate degree in Higher Education Administration, and graduate certificates in Health Professions Education and Human Resources Leadership.

    Guided by the principles of empathy, integrity, and continuous learning, Jennifer is passionate about helping young professionals develop their leadership brands with intention and purpose. She also coaches others to cultivate meaningful relationships that help drive success and career growth.

    Jennifer is a member of the International Ombuds Association and enjoys participating at various local, national, and international conferences on leadership and medical education.

    Outside of work, she enjoys volunteering at her children’s schools and providing guidance to others navigating the challenges of caregiving, drawing on her own experience caring for her mother who lived with Alzheimer's for 13 years.

    Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

    #ConflictManagedPodcast #LeadershipDevelopment #WorkplaceConflict #ProfessionalGrowth #ConflictResolution #OfficeCulture #KindLeadership #Ombuds

  • This week on Conflict Managed we welcome Susan Guthrie. Join us as we discuss:

    🧠 Why lifelong learning means embracing new skills and technologies🧠 The cost of protecting your peace🧠 Networking beyond business cards — building real relationships🧠 Defining success on your own terms🧠 Mediation as a tool for durable, livable decisions🧠 Why facts alone don’t resolve conflict

    Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

    With over 32 years of experience as a Leading Attorney and Mediator, Susan Guthrie has shifted her focus to empowering other legal and dispute resolution professionals. As a sought­ after speaker, she has educated over 25,000 professionals worldwide on the integration of technology and artificial intelligence (Al) in legal practices.

    Currently serving as the Chair of the ABA Section of Dispute Resolution, Susan continues to drive innovation, particularly in the ethical use of Al in the dispute resolution field.

    As the award-winning creator and host of the top 1 % Divorce & Beyond® and Make Money Mediating podcasts (over 5 million streams), Susan provides insights and practical advice to a global audience. Her passion for entrepreneurship, personal growth, and practice development is reflected in her dynamic speaking engagements and highly rated training programs and workshops.

    Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

    #ConflictManagedPodcast #AIandEthics #LifelongLearning #WorkplaceConflict #MediationMatters #ProfessionalGrowth #SusanGuthrie #WorkplaceWellbeing

  • This week on Conflict Managed we welcome Dr. Michael Neal. Join us as we discuss:

    ✨ What characterizes ‘A,’ ‘B,’ ‘C,’ and ‘D’ employees✨ Hiring with excellence: finding the right fit for the role✨ Adapting to drift while maintaining strong systems and processes✨ Managing workplace culture shock✨ A root cause of unmanaged workplace conflict

    Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

    Dr. Michael Neal is the Founder & Chief Executive Officer of Build My Team. He is a practicing Optometrist in private practice in rural Hawley, Pennsylvania.

    He founded Build My Team to solve his own hiring struggles in his practice by modeling how companies like Disney and the Four Seasons hire.

    The process worked so well he expanded it to help friends and now Build My Team services clients in 10 different health care professions in over 40 states and Canada.

    In his downtime, he's a dad to 2 great sons, runs marathons with his wife and came in 2nd in a 61 mile ultra race.

    Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

  • This week on Conflict Managed we welcome Amanda Crice. Join us as we discuss:

    🧭New hires spot what we’ve stopped seeing if we’re willing to listen🧭 Great teams aren’t found, they’re built with intention and care🧭 Clarity and structure are acts of kindness, not control🧭 Trust people with the truth 🧭 Getting out of the habit of managing emotions

    Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

    Amanda Crice is a United Methodist pastor currently serving Martin First United Methodist Church in Martin, Tennessee. With nearly two decades of ministry experience, Amanda has walked alongside young people and adults as they discover their gifts and deepen their spiritual lives. A graduate of Candler School of Theology at Emory University, she’s passionate about nurturing authentic community, equipping lay leadership, and guiding institutions through meaningful change. Amanda is a trained spiritual director and a leader in the Tennessee-Western Kentucky Conference, where she also serves on multiple boards, including the Weakley County Reconciliation Project, We Care Ministry, and Lakeshore Camp and Retreat Center. She lives in Martin with her husband, Justin, and their two cats.

    Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

  • 🎙 This week on Conflict Managed we welcome Dr. Kate Jackson-Meyer. Join us as we discuss:

    🌱 The contagious energy of being part of an excellent team🌱 The surprising joy and clarity that can come from leaving—even when things are good🌱 Working in environments shaped by humility and curiosity🌱 The power of forgiveness in moving through conflict🌱 How to strengthen your empathy muscle

    Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

    Dr. Kate Jackson-Meyer is a trained mediator, well-being expert, and postdoctoral fellow at the Human Flourishing Program at Harvard University. She is the author of many scholarly articles and the book "Tragic Dilemmas in Christian Ethics" (Georgetown University Press, 2022). Kate is the founder of Resolve And, LLC, that offers communication and conflict resolution workshops.

    Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

    #ConflictManagedPodcast #WorkplaceCulture #EmpathyAtWork #HumanFlourishing #ConflictManagement #Leaving

  • This week on Conflict Managed we welcome Pam Buchanan. Join us as we discuss:

    🌿The role of interpersonal skills in building strong, resilient teams

    🌿The interconnectedness of physical, mental, and soul health in the workplace

    🌿Acting from fear or love

    🌿How to ground ourselves physically and stay attuned to our senses

    🌿Engage with your whole self—not your depleted self

    Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

    Pam Buchanan, the founder of Quantum Sense, stands at the intersection of corporate prowess and soulful innovation. With over 40 years of experience in corporate America, including pivotal roles at Nasdaq where she worked closely with tech titans like Elon Musk and Mark Zuckerberg, Pam brings extensive experience to the table.

    Her journey to Quantum Sense began with a profound assertion: that the modern world is missing a focus on a very vital contributor to success, Soul Health. This insight spurred over a decade of research culminating in her innovative concepts and frameworks. Pam's background uniquely positions her to understand the evolving corporate landscape and the benefit of putting an emphasis on a connection to the senses to drive Soul Health and holistic wellbeing at work. Pam has developed programs tailored for companies that are proven to enhance employee well-being, reduce anxiety, and boost creativity, ultimately fostering a more satisfying work-life balance. Covering topics from neuro-aesthetics to sound engineering, Pam explores how these can be used to benefit the soul from the outside in, through the gateway of the senses.

    Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

  • 🎙 This week on Conflict Managed we welcome Dr. Rob Lion. Join us as we discuss:

    ⚡ Culture runs through everything. Build it with intention, or risk a dysfunctional workplace.

    ⚡ Leaders set the standard. Composure, best behavior, and clear expectations start at the top.

    ⚡ Avoiding conflict causes damage. It erodes trust, weakens teams, and wastes time.

    ⚡ Good habits make conflict manageable. Approach it with consistency, clarity, and purpose.

    ⚡ Systems and strategy win. Success isn’t luck—it’s built on purpose.

    Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

    Dr. Rob Lion (pronounced “Lee-own”) is a dynamic professor of human resource development at Idaho State University and the co-founder of Black River Performance Management, where the motto is "Work should fuel the spirit, not drain it." With over 20 years of expertise in leadership, organizational development, and performance improvement, Rob is renowned for his innovative, people-first approach. He specializes in creating human-centric, sustainable systems that drive growth and success within organizations.

    Leveraging his deep understanding of human behavior and workplace psychology, Rob simplifies the complexities of leadership, equipping clients with science-backed strategies to enhance organizational culture, strengthen teams, and foster meaningful impact. His work emphasizes aligning individual strengths with organizational needs, enabling leaders and their teams to thrive together.

    As a dynamic and engaging speaker, Rob brings complex ideas to life through relatable stories, humor, and infectious energy that captivate audiences. He has been featured on multiple podcasts, authored numerous academic papers, and is celebrated for connecting research with real-world practice. Whether addressing executives, leading workshops, or inspiring teams, Rob's passion for empowering individuals and transforming organizations leaves a lasting impression, making him a highly sought-after thought leader in his field.

    Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

  • 🎙 This week on Conflict Managed we welcome Erika Wasser. Join us as we discuss:

    ✅ Pay structures that reflect actual job demands✅ Leadership that removes barriers, not just sets expectations✅ Breaking free from “this is how we’ve always done it”✅ Tech that simplifies work instead of complicating it

    Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

    Erika Wasser is a co-founder and CEO of Prospr, the #1 app helping frontline teams get shift done. Used by thousands of teams and the world’s most recognizable brands, businesses use Prospr to manage their frontline teams, communicate & build community, and standardize operating processes at scale.

    Prior to Prospr, Erika founded Glam+Go, a US national salon chain, where she experienced firsthand the operational challenges at frontline within multi-unit brick & mortar businesses, and the need for better support & communication tools for the hourly shift-based workforce.

    Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

  • 🎙 This week on Conflict Managed we welcome Rick Yvanovich. Join us as we discuss:

    🔑 Barriers to success: Identify, address, and move forward🔑 The buck stops with us: Taking ownership in all aspects of our careers🔑 Imposter syndrome: Name it, challenge it, move past it🔑 Emotional intelligence: What it is and why it matters🔑 Recharging after tough conversations: Strategies for bouncing back🔑 Choosing a coach: What to look for and what to expect🔑 Understanding colleagues: Practical skills for better workplace relationships

    Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

    As a serial entrepreneur with a knack for scaling businesses in multiple industries, Rick has achieved repeated success and created a multimillion-dollar company servicing clients in 80 countries, including half of the top 20 hotel chains and several Fortune 500 businesses. His diverse background includes stints as an executive coach, entrepreneur, techie, baby boomer, and professional bean counter (earning him the prestigious FCMA CGMA FCPA designation). With over 40 years of experience spanning supermarkets, accounting, breweries, newsagents, defense manufacturing, IT, talent, F&B, property development, and BP, Rick is a true veteran of the business world.

    Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

  • 🎙 This week on Conflict Managed we welcome Christine Miles. Join us as we discuss:

    🔁Being taught vs being told

    🔁Listening acts as oxygen in an organization

    🔁Developing a common language for listening

    🔁Debunking the “I heard therefore I understand” myth

    🔁What blocks listening

    Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

    Christine Miles is an author, professional keynote speaker, consultant, executive coach, thought leader, and entrepreneur. She is the Founder and CEO of EQuipt, a training and consulting company that helps leadership teams grow sales, develop people, and create cultures of understanding. She developed The Listening Path™, a transformational workshop on listening to understand, which has been taught at various Fortune 100 corporations, universities, law firms, and privately held companies.

    She is the author of What Is It Costing You Not to Listen? What Is It Costing You Not to Listen? will encourage you to examine how you are listening. You’ll discover that not only are many of the problems in your life due to not listening effectively, but listening helps to solve most problems. Christine Miles is a longtime expert in educating individuals and organizations on how to listen in ways that transform how they lead, sell, influence, and succeed in every aspect of life. Following the steps of her breakthrough Listening Path™ will provide you with a critical key to your success - understanding.

    Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

  • 🎙 This week on Conflict Managed we welcome Aneace Haddad. Join us as we discuss:

    ⏳Noticing the story we tell ourselves about conflict

    ⏳The gift of being present to others

    ⏳Collaboration instead of control

    ⏳Secret saboteurs at work

    ⏳Stuck? Moving beyond rigid and fixed perspectives

    Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

    As a seasoned C-Suite Executive Coach and McKinsey-certified Senior Advisor, Aneace Haddad brings a wealth of experience and transformative insights to the realm of executive leadership. With over 1,800 hours of certified coaching, impacting over 300 individual senior leaders and aiding 100 top teams across 15 diverse industries globally, Aneace has become a trusted guide in steering executive teams to new heights.

    In his 40s, Aneace grappled with the challenges of dismantling silos and fostering team cohesion. This pivotal period marked a relentless pursuit of operational excellence, laying the groundwork for a deeper exploration into the essence of leadership. Recognizing the nuanced dynamics of human behavior as the key to overcoming obstacles, Aneace transitioned into his 50s armed with a profound understanding of the critical challenges senior leaders face. Now, in his 60s, Aneace harnesses the opportunities and challenges presented in midlife to help executives unlock new energy and potential within themselves and their teams. His coaching style is shaped by a global perspective, combining proven leadership models with real-world insights from cross-cultural experiences and various life stages.

    Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

  • 🎙 This week on Conflict Managed we welcome Executive Coach Thomas Gelmi. Join us as we discuss:

    🔥 Belief as a Habit – The mindset we choose shapes our outcomes.🔥 The Grip of Negativity – Why the bad sticks while the good slips away.🔥 Differences at Work – Fuel for conflict or a catalyst for growth?🔥 Radical Acceptance – Making peace with what we can’t control.🔥 The Power of Assumption – What if we assumed good intentions first?🔥 Curiosity Over Defense – A mindset shift that transforms workplace conflict.

    Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

    Executive Coach Thomas Gelmi has been a trusted advisor to leaders and their teams for more than two decades. His programs, which have attracted roughly 10,000 participants from nearly 90 countries, reflect his adaptability and appeal across cultures and industries. Thomas works in four languages and his clients range from global corporations to SMEs and private individuals worldwide.

    Thomas draws on an extraordinary biography with exciting milestones, such as his many years as a Maître de Cabine, leading cabin crew at Swissair, and eight years as operations manager of an international leadership development company. In addition to his extensive professional experience, he also gathered years of experience as a trained caregiver, providing psychological assistance to victims in crises, accidents, and other extreme situations.

    Since 2020, Thomas Gelmi has been a member of the prestigious Forbes Coach Council, an invitation-only community of leading business coaches whose members are selected based on their extensive and diverse experience. He is a long-term member of the International Coaching Federation (ICF), whose values and quality standards guide his work.

    Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

  • The Power of Belonging at Work

    🎙 This week on Conflict Managed we welcome Karen Phillips. Join us as we discuss:

    💡 Leadership in Action: Spotting toxic, mediocre, and excellent leadership in the workplace💡 Unsung Heroes: How support staff shape a healthy work environment💡 Openness vs. Suspicion: Embracing differences to foster better workplace relationships💡 A New Path: Transitioning into mediation as a second career💡 The Strength of Restraint: The power of stepping away from workplace conflict instead of fueling it

    Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

    Karen Phillips, LBSW, MACR, is a highly experienced mediator with over 35 years of helping families, businesses, and communities navigate conflict and crisis. She has worked extensively in juvenile courts, schools, and community agencies, building strong relationships within the legal community across West Tennessee.

    As a licensed social worker with an M.A. in Conflict Resolution, Karen provides mediation services in Memphis and surrounding areas. Karen serves as a board member of the Tennessee Association of Professional Mediators and is a member of the Memphis Bar and Tipton County Bar.

    Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

  • Adaptability, Humility, and Collaboration: Keys to Professional Growth

    🎙 This week on Conflict Managed we welcome Jake Bynum. Join us as we discuss:

    📋 Practicing excellent management through clear communication and support📋 Fostering workplace growth by supporting others, even when they move on📋 Turning professional mistakes into opportunities for growth and learning📋 Responding thoughtfully and intentionally to workplace challenges📋 Navigating difficult decisions gracefully when “no” is necessary📋 Treating everyone with respect as a foundation for workplace relationships

    Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

    Jake Bynum serves as Chief of Staff to Chancellor Freeman at the University of Tennessee at Martin, where he oversees daily operations, strategic initiatives, and leadership programs like WestStar and the McWherter Institute. Previously, he was the Mayor of Weakley County, holding the position for a decade and becoming the youngest to serve at that time in this role at age 30. Bynum has a degree in business administration from UT Martin and earned a master’s in Leadership and Public Service from Lipscomb University.

    Active in his community, Bynum has held key roles with local organizations and has been recognized with several honors, such as the TNAchieves Mentor Hall of Fame and Jackson Sun's 40 Under 40. He is a founding member of the Weakley County Backpack Program, supporting food-insecure children, and serves on the board of the Governor’s Early Literacy Foundation. Bynum, a dedicated family man, lives in Dresden with his wife Alyssa, a public-school teacher, and their two children, Ella and Nash.

    Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

  • 🎙 This week on Conflict Managed we welcome Eric Charran. Join us as we discuss:

    💼 Prepare for Reality: Understand the real world of work—it’s not just about what you know but how you engage.

    💼 Build Relationships: Prioritize dialogue, listening, and generosity to foster strong connections with colleagues and managers.

    💼 Reflect and Grow: Use self-reflection to recognize patterns, address blind spots, and improve professionally.

    💼 Navigate Challenges: Leverage coping mechanisms to handle bad boss behavior and prepare for the next level of work.

    Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

    Eric Charran is a visionary technology executive, author, and thought leader with over 25 years of experience in transforming global enterprises through digital innovation, data-driven strategy, and AI-driven solutions. Known for his ability to bridge the gap between business objectives and complex technology, Eric has spearheaded transformative initiatives at major organizations, including Microsoft and Capital One, where he served as Chief Architect, bringing substantial advances in cloud resilience, digital transformation, and data infrastructure efficiency. His strategic insights and leadership have driven high-impact changes across sectors, optimizing performance and fostering resilience in industries from finance to healthcare.

    Check out his new book, Have You Ever Had a Boss That…: Succeeding in a Dysfunctional Workplace, available February 12, 2025.

    Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

    #Careers #Leadership #ConflictResolution #ProfessionalGrowth #WorkplaceCulture

  • Ep 141, In Conflict, What Is the Question Between Us?

    🎙 This week on Conflict Managed we welcome Dana Caspersen. Join us as we discuss:

    ⚡ Signal "It’s Me, Not You" – Develop one word (Cujo) or hand gesture to signal you’re having an off day, so others know it’s not about them.⚡ Spot Old Stories – Identify past narratives that block progress.⚡ Shift the Focus – Ask, “What matters to me?” instead of “What’s wrong with them?”⚡ Practice Curiosity Daily – Build curiosity through small, consistent actions.⚡ Make Conflict Habits Visible – Recognize and acknowledge your patterns in conflict.

    Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

    Dana Caspersen is a conflict engagement specialist, best-selling author, TEDx speaker, and award-winning performing artist. She works with individuals, organizations, and communities worldwide as a trainer, coach, consultant, and dialogue designer. Drawing on the knowledge and insight gained from her experience and training as a mediator and conflict analyst as well as her 40 years career as a performing arts innovator, Dana empowers people and organizations to navigate complex and challenging situations.Dana’s work integrates conflict engagement practices with choreographic design to create effective, impactful teaching and communication methods. In collaboration with businesses, communities, governments, and foundations, she has designed and facilitated action dialogues on challenging topics, bringing together thousands of people from diverse communities across the world.

    Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.