Afleveringen
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Each year, digital accessibility evolves – new technologies emerge, regulations shift, and organisations adapt to rising expectations from customers, employees, and stakeholders.
2025 was no different, with accessibility continuing to move higher up the business agenda, alongside debates on the role of AI, the impact of new devices, and the importance of embedding accessibility into product delivery processes to make it more affordable.
So what does all this mean for 2026? What changes should you expect in the year ahead, and how can your organisation prepare to respond?
In this webinar, our CEO Jonathan Hassell looked back at what we learned in 2025 and shared his perspectives on the key accessibility trends he sees as shaping 2026; all from the perspective of the opportunities and threats for companies delivering websites, apps, SaaS, self-service terminals, kiosks and ATMs.It’s essential viewing if you want to stay ahead of the curve, and understand how the direction of accessibility in 2026 will impact your organisation.
This audio was originally recorded as a webinar.
You can access the video recording of the webinar, and its transcript, here:https://www.hassellinclusion.com/webinars/what-you-need-to-know-about-accessibility-trends-in-2026/
Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) which will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars. -
Too often, accessibility is treated as something to be delivered in code or fixed during testing.
But by then, it’s usually too late, too costly, and too inefficient to deliver well. True accessibility begins much earlier – in the tools we use in design, how we choose components, and how inclusive practices are embedded across the entire delivery pipeline.
In this webinar, we explore how organisations can make accessibility part of their digital delivery process, with a focus on efficiency, scalability, and long-term impact. Our experts share practical approaches, tools, and frameworks that help teams bake accessibility into every stage, from requirements to design, through coding, testing and launch.This webinar recording will tell you:
How design systems and component libraries can drive consistency and reduce accessibility issuesThe tools that help automate accessibility assessments in FigmaHow embedding accessibility decision logs in Confluence can align teams and document their progress/li>The role of AI in accessibility testing – what it can (and can’t) do, and why manual testing remains essentialWhether you’re a designer, developer, tester, or product owner, this session will show you how embedding accessibility upfront makes delivery more efficient and cost-effective – while building better, more inclusive experiences for everyone.
This audio was originally recorded as a webinar.
You can access the video recording of the webinar and its transcript here: https://www.hassellinclusion.com/webinars/accessible-by-design-building-better-from-the-start/
Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) which will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars. -
Zijn er afleveringen die ontbreken?
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In the year since our last webinar on AI & accessibility a lot has changed. AI technologies and tools are constantly developing, regulations for greater transparency and inclusion in how AIs are trained have arrived, every brand wants to get their content in AI summaries, and people are asking if making web content more accessible will help.
This webinar recording will tell you what you need to know in advance of 2026:
Tips for using AI to deliver content accessibility – the prompts you need to ensure accuracy and purpose in AI alt-text and audio descriptionHow content accessibility can help get your brand into AI search resultsThe growing prevalence and impact of agentic AI on accessibilityWhy ensuring AI is inclusive is key to delivering accessible experiences for everyone, and staying on the right side of AI legislation
This audio was originally recorded as a webinar.
You can access the video recording of the webinar and its transcript here: https://www.hassellinclusion.com/webinars/how-to-craft-a-strategic-accessibility-plan-that-gets-funded/
Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) which will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars. -
What’s your game-plan for digital accessibility for 2026?
If your ambition’s bigger than your budget, you’re not alone. Many teams struggle to turn good intentions into funded actions, and with new regulations and rising expectations, it’s more important than ever to work to maximise your budget, and spend it in the right places.
This webinar will equip you to speak the language of leadership to shape a strategy that unlocks investment for accessibility initiatives that deliver real impact – our Chief Product Office, Peter Bricknell covered:
How to align accessibility with your organisation’s strategic priorities – positioning your plan as essential, not optionalMaking the business case for accessibility – showing how inclusive design drives competitive advantage and customer trustIdentifying high-visibility wins – actions that will deliver measurable results and make accessibility tangibleBuilding a standards-driven roadmap – leveraging ISO 30071-1, the European Accessibility Act, and frameworks from Canada and France to craft a world-class strategy.
If your goal is to move from good intentions to real impact in 2026, this is a great place to start – it will help you develop a plan that aligns with your organisations values, unlocks funding, and achieves results.
This audio was originally recorded as a webinar.
You can access the video recording of the webinar, and its transcript, here: https://www.hassellinclusion.com/webinars/how-to-craft-a-strategic-accessibility-plan-that-gets-funded/
Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) which will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars. -
The EAA’s June 2025 deadline wasn’t the end of the accessibility work organisations need to do. It wasn’t even the beginning of that end. But it was maybe the end of the beginning for many companies.
If you’re a company who hasn’t reached the compliance level, what can you do to avoid panicking and encourage the official Monitoring Organisations from each EU Member State (or disability organisations using the same legislation to bring lawsuits, like is happening already in France) to look at other companies to fine before they focus their fines on you?
If you’re a company who’ve reached the necessary level of compliance, what should you do now to ensure you remain compliant, and actually win more business because of the accessibility you’ve achieved?
In this webinar we guided companies through the steps they need to put in place to minimise their risks and maximise their opportunities from the EAA.
This audio was originally recorded as a webinar.
You can access the video recording of the webinar, and its transcript, here: https://www.hassellinclusion.com/webinars/now-were-past-the-eaa-deadline-what-should-you-do-now/
Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) which will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars. -
Every year we invite you to ask our CEO Jonathan Hassell to answer your accessibility questions. With 25 years of experience in accessibility, at technical and strategic levels, Jonathan can answer almost anything accessibility related.Whether you’re leading digital, designing experiences, running research, or driving inclusion, there are great, practical insights here in his answers to the trickiest questions from our webinar community:
Best practices when asking customers about their access needs or vulnerabilityHow to approach create alt-text for complex charts you didn’t createWhere to start when accessibility isn’t your full-time roleWhat aspects of accessibility it’s best to focus on when building your career in accessibilityHow to identify small, high-impact fixes to prove the value of accessibilityHandling conflicts between accessibility and other business priorities (like the accessibility of banner adverts or legal language)Is AI the answer to all accessibility problems? – What it’s good at, and what it isn’tHow to deal with vendors who have no roadmap to making the tool you want to procure accessibleWhat’s the best/cheapest way to maintain the accessibility of a website?This audio was originally recorded as a webinar.
You can access the video recording of the webinar, and its transcript, here: https://www.hassellinclusion.com/webinars/accessibility-in-marketing-the-opportunities-and-3-key-challenges/
Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) which will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars. -
Accessibility audits are great at making sure your experience meets standards and guidelines, but often people forget the real reason for accessibility – the user.
There are multiple benefits of user testing with people with disabilities: it can unlock insights you may otherwise never have found, and ensure you are building solutions that work for all users, not just against guidelines.
And user-research with people with disabilities will give you confidence that what you create serves a need. So how do you get people with disabilities into your user-research and user-testing without it costing the earth?
Jonathan Hassell was the Exec that led this change at the BBC, and Yac Woozeer did so much user-testing with people with disabilities in UK government that he can now guide organisations through how they might respond to products in our Live Audits. In this webinar, they discuss:
The benefits that can come from testing your product/service idea, product or service with real people with disabilities, rather than just getting people with disabilities who are tech experts to review themHow co-creating with people with disabilities can eliminate costly assumptions, drive innovation, and deliver meaningful experiencesHow to involve people with disabilities in your user-research and user-testing, with examples of how to do this for people who are blind or have a learning difficultyExamples of how to make the most from the expertise you gain from doing this work, by capturing insights in internal Guidelines or expert evaluation methodologiesThis audio was originally recorded as a webinar.
You can access the video recording of the webinar, and its transcript, here: https://www.hassellinclusion.com/webinars/accessibility-user-testing-user-research-making-sure-you-build-what-users-really-want/
Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) which will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars. -
Whatever the size of your organisation, marketing is key. How you communicate with existing and potential customers could be the difference between winning or losing them, and accessibility is key to that.
In this webinar, we discuss essential topics for 2025:What you can win – Increasing Reach. How much will inclusion of people with disabilities and older people in marketing increase the reach of your messaging?How can AI help? Will AI get you accessibility in marcomms materials for free?Making this the way you work. How do you get accessibility embedded into your marketing processes?Marketing to people with disabilities – what the EAA requires. Communicating about the accessibility of your services could bring more people to them, and is required by the EAA.Marketing to people with disabilities – authenticity. How do you go beyond nodding at disability and tell stories about disability and accessibility authentically?This audio was originally recorded as a webinar.
You can access the video recording of the webinar, and its transcript, here: https://www.hassellinclusion.com/webinars/accessibility-in-marketing-the-opportunities-and-3-key-challenges/
Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) which will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars. -
In today’s digital landscape, accessibility isn’t a luxury – it’s a critical business imperative and an investment. An investment in broader market reach, reduced legal risk, and genuinely inclusive digital experiences.
Our “Accessibility Nightmares” webinar pulls back the curtain on the types of real-world accessibility disasters that have cost companies millions, damaged reputations, and left users frustrated and excluded.
Here our consultants Rob Wemyss and Jonathan Hassell tell the stories of how we’ve helped some organisations facing these challenges turn them into triumphs, including:SaaS disasters – the impact of accessibility fails on both buyer and vendorPR failures – when poor accessibility hits the press, brand damage follows fastLawsuit landmines – how to make lawsuits work for youEAA complacency – is your disaster just a month away?Rob shares our transformation playbook – an approach to turning round disasters which mirrors Gordon Ramsey’s classic kitchen makeovers:Brutal honesty assessmentRapid remediation strategiesCultural transformationAre you ready to turn your digital accessibility nightmare into a success story?
This audio was originally recorded as a webinar.
You can access the video recording of the webinar, and its transcript, here: https://www.hassellinclusion.com/webinars/accessibility-nightmares-from-digital-disaster-to-inclusive-triumph/
Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) which will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars. -
Over 700 organisations have completed our ISO 30071-1 Digital Accessibility Maturity Scorecard.
The results show us time and again that organisations often have high motivation but low capability to deliver Digital Accessibility.
In this session, Pete Bricknell and Jonathan Hassell explore how to equip your organisation with the necessary skills and strategies to achieve digital accessibility success, no matter your organisation’s size, industry, or where you do business.
The session covers:How to gain the key skills you need to be personally confident in digital accessibilityHow to assess the accessibility skills you need your team members to have, if you’re leading the creation of a website or appHow to build and scale accessibility skills across your organisationWe explore the pros and cons of various training methods and options - both from us and other sources - and how technical training in areas like web development, design and QA can really boost your team’s results.
We also share tips on how to navigate common roadblocks like “training budget freezes” so you can secure budget to get the skills your team needs to succeed.
This audio was originally recorded as a webinar.
You can access the video recording of the webinar, and its transcript, here: https://www.hassellinclusion.com/webinars/how-to-build-strong-accessibility-capability-across-your-organisation/
Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) which will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars. -
This is our second webinar focussing on neurodiversity and in it we look at what has changed since 2022.
People get diagnosed with neurodivergent conditions more frequently, and disclose their conditions more frequently in their workplaces. It has become something that people talk about more in public. But have organisations really taken steps to ensure that those who are neurodiverse are able to thrive in the workplace?
Does your organisation have the right steps in place to recruit neurodiverse people, and support them (and their team-mates) in communications, meetings, and through procurement of digital tools they can use?
With no clear guidelines in place from WCAG, how do you know you’re getting it right? In this episode find out how to step up to support Neurodiversity as we share guidance, and stories of who is doing it well.
This audio was originally recorded as a webinar.
You can access the video recording of the webinar, and its transcript, here: https://www.hassellinclusion.com/webinars/supporting-the-needs-of-neurodivergent-people-in-2025/
Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) which will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars. -
Companies all over Europe are scrambling to audit the accessibility of their websites and mobile apps, so they have a chance of fixing their WCAG compliance by the European Accessibility Act deadline of June 28th 2025.
One thing that often is overlooked, however, is what happens when you’ve reached WCAG 2.1 AA compliance. Whether you have a website or app, in Europe or outside Europe, it’s essential to ensure that you maintain your accessibility compliance over its whole lifecycle, when new pages are added to a site, or new features are added in an app update. This means organisations need to go beyond doing a one-off accessibility audit, and do regular audits of their product’s accessibility.
You can either keep paying accessibility companies to do these audits every time you need them. Or learn how to do audits yourself in-house.
In this session, our trainers Yacoob Woozeer and Usman Afzal introduce our Accessibility QA and Audit Training which helps you understand the who, what, why, where, when and how of accessibility auditing.
This audio was originally recorded as a webinar.
You can access the video recording of the webinar, and its transcript, here: https://www.hassellinclusion.com/webinars/diy-accessibility-audits-how-to-achieve-and-maintain-eaa-compliance/
Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars. -
Our team have been working in accessibility for many, many years.
During that time, we’ve had to debunk many accessibility ‘myths’ in the minds of many people in organisations we work with, whether they’re Developers, Content Authors, Designers, Testers or Procurement Managers.
All of these myths hold people back from doing accessibility well, or even doing it at all. Some myths have been around for as long as we have (e.g. websites can be 100% accessible). Others are more recent (e.g. AI tools can fix accessibility).
In this session, our team share their favourite accessiblity myths and how to combat them, including;
PDFS aren’t accessibleARIA fixes everythingAudits should be done just before launchPersonas are great for testingWCAG is the law
This audio was originally recorded as a webinar.
You can access the video recording of the webinar, and its transcript, here: https://www.hassellinclusion.com/webinars/debunking-accessibility-myths/
Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) which will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars. -
2024 was a big year for accessibility, with more and more companies committing to get accessibility right, WCAG 2.2 slightly moving the goalposts, and different AIs proving useful tools for accessibility or total red-herrings.
In this essential session, our CEO Jonathan Hassell looks back at what we learned about what’s working best to help organisations deliver accessibility in 2024, and how we believe new technologies, devices, laws, and regulations will impact organisations in the next 12 months.
Here’s our top 10 Accessibility Trends for 2025 that matter:
Accessibility Legislation is getting tougher (the EAA now has teeth, and WCAG 2.2 is becoming more required)The European Accessibility Act (EAA) is pushing us Beyond one-time WCAG compliance by requiring us to embed accessibility in our maintenance processes and share how we’re doing thatThe EAA, is also pushing us to provide better Documentation of our services’ accessibility and support for questions from people with disabilities in Contact CentresIt is also pushing organisations beyond making software accessible, to also include making hardware accessible (in kiosks, ticket machines, and payment terminals)Vulnerability regulations are pushing us beyond ensuring websites and apps are accessible, to ensuring all our communications are accessibleAccessibility is being pushed now by economics more than DEI – embedding accessibility in Procurement of digital tools is key to the workplace of 2025AI only gets us 90% of the way – we need to learn to work with AI to use it best for accessibilityAI is now being sold as Assistive Technology – why it’s important for individuals needing ATs to tell us which AI is best for them, rather than technology suppliersAI Agents and GenUI are taking us to a possible future of personalised interfaces and ATs for all – and a complete reinvention of accessibility – how do you get ready for this?In 2025, your accessibility strategy needs to prove Return on Investment. But where can you find recent public ROI stories
In the recording, you’ll get detail on all of these, how they’re helping organisations win from accessibility, and how we can help your organisation respond to each trend best.
It could be the most important thing you hear about accessibility all year!
This audio was originally recorded as a webinar.
You can access the video recording of the webinar, its transcript, and a link to documents referenced in the session here: https://www.hassellinclusion.com/webinars/what-you-need-to-know-about-trends-in-digital-accessibility-for-2025/
Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars. -
It’s great to see employers embracing Diversity, Equity and Inclusion.
However, the gap between the intention of inclusion and its reality can be vast. Not being able to fully access internal tools and communications can be frustrating at best and excluding at worst – whether that’s being unable to tab through a purchasing system for employees who find using a mouse a challenge, to getting the right information from RAG status charts if you’re colour-blind, or viewing company videos that don’t come with captions.
Everyone in an organisation has a role to play in enabling accessibility to happen for staff – from procurement managers assuring the accessibility of digital tools they buy, to internal comms staff thinking about the accessibility of pages they create on their intranet.
In this session we share key steps you can take to deliver internal digital tools and comms that deliver to both your organisation’s values, from having worked with large and small organisations, to make this happen.
We touch on:
How to ask your employees about their access needsHow to ensure the digital toolks you’re buying are accessibleHelp! I can’t change what we’ve bought… What do I do?How do you make sure your comms don’t let the side down
This audio was originally recorded as a webinar.
You can access the video recording of the webinar, and its transcript, here: https://www.hassellinclusion.com/webinars/how-to-meet-the-accessibility-needs-of-an-increasingly-diverse-workforce/
Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars. -
Accessibility can at times be overwhelming with multiple strands, projects, handovers and tasks to complete. In this webinar, we share what we think are smarter ways of working when it comes to accessibility, so that you maximise your time, energy and budget and get the most benefit out of every piece of work you undertake. In this webinar, with special guests from our client, ServiceNow, we discuss the benefits of:
Design reviews vs Accessibility TestingJourney review vs WCAG reviewSpeed Dating vs guessing what customers thinkThe value of a great briefingLive Audits vs full auditUser Experience vs ComplianceIn the session we acknowledge the challenges and restrictions of standard approaches and share with you smart ways of working to get you a better/cheaper/more efficient approach.
This audio was originally recorded as a webinar.
You can access the video recording of the webinar, and its transcript, here: https://www.hassellinclusion.com/webinars/work-harder-or-work-smarter-how-to-optimise-your-accessibility-strategy/
Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars. -
AI has the potential to transform many aspects of IT. So how it can help with accessibility? In this webinar we look at the pros and cons of various uses of AI in accessibility, to help you understand where it can accelerate your accessibility efforts, where you need to take care in using it, and how to separate the hype from the opportunities. Find out about:
AI in accessibility testing – its strengths and limitations, and when human input is requiredAI in assistive technologies – strengths and limitations of AI in screen readers and text summary toolsHow to think about accessibility when you’re procuring AI toolsHow more accessible content (for example accessible PDFs) benefits those using AIOther areas where AI could benefit users with access needs, to build the case for new AI toolsHow to eliminate bias when you’re creating AI, by including users with disabilities throughout AI developmentThis audio was originally recorded as a webinar.
You can access a copy of the webinar and its transcript here: https://www.hassellinclusion.com/webinars/accessibility-ai/
Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) HiHub will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars. -
WCAG is the most globally used and commonly understood set of accessibility guidelines used by organisations to ensure the accessibility of websites, apps and other digital comms for people with disabilities. It’s the yard stick by which the accessibility of digital products is usually measured.
However, while it is brilliant in many areas, there are many elements of accessibility and needs of people with disabilities that the current version of WCAG (2.2) doesn’t adequately cover.
WCAG 3.0 will expand into some of these in the future. But how do you bring that future into the work you’re doing right now, especially when regulations require you address the needs of people that WCAG overlooks?
This webinar will help you do that, covering:
Why are people so fixated on WCAG? What are its strengths?Where does it fall short? And what benefits do you get from going beyond it?Is WCAG 3.0 going to save us? And when can we expect it to be available?Going beyond WCAG because it’s not enough for your product – for mobile apps, VR, print media, kiosks and ATMsGoing beyond WCAG because it’s not enough for your users – for neurodivergent and older peopleGoing beyond WCAG because its assumptions don’t hold for your users – writing text at the right reading age for your users, and handling the impact of digital literacyGoing beyond WCAG by doing your own user research to identify your users’ needs, and how to use those insights to guide you.
This audio was originally recorded as a webinar.
You can access the video recording of the webinar, and its transcript, here: https://www.hassellinclusion.com/webinars/theres-more-to-accessibility-than-wcag/
Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars. -
Every year we invite you to ask our CEO Jonathan Hassell to answer your accessibility questions.
With 24 years of experience in accessibility, at technical and strategic levels, Jonathan can answer almost anything accessibility related.
In this webinar, listen to him answer wide range of questions including;
How do I prove the value of accessibilityHow do I drive accessibility in communications in my organisation?What are the legal requirements? And how will they change?How to ensure 3rd party accessibilityHow does WCAG apply to native apps, streaming services, or hardware?What to think about when doing Captioning and Audio DescriptionsTools for testing accessibility, and ways to recruit people with disabilities for user-research
This audio was originally recorded as a webinar.
You can access the video recording of the webinar, and its transcript, here: https://www.hassellinclusion.com/webinars/ask-me-anything-2024-qa-with-jonathan-hassell/
Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars. -
Today, your thinking about accessibility needs to go way beyond the web and apps.
People in every organisation in the world are creating emails, Word, PowerPoint and Excel documents every day and saving and sharing these as PDFs with colleagues and customers.
These need to accessible too.
Here we discuss how to make all these different types of document accessible. We cover
What you need to meet WCAG for documents, and why sometimes you need to go beyond WCAGHow to shift people’s mindsets to spend time in improving document accessibilityHow to embed accessibility in document templates to speed up what you need to do to make documents accessibleWhat document accessibility checking tools are available for freeHow to create strategies to assure document accessibility is scalable for large organisationsWhat do you do about legacy documents – do you have to make things you’ve already published accessible
This audio was originally recorded as a webinar.
You can access the video recording of the webinar, and its transcript, here: https://www.hassellinclusion.com/webinars/creating-accessible-documents/
Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars. - Laat meer zien
