Afleveringen

  • Charles Thuo is the CEO and Founder of Apexloads. Apexloads is an online load board that addresses the critical challenges faced by the logistics sector, paving the way for a more efficient, transparent, and reliable industry. In this episode, KJ and Charles cover the importance of Africa's youthful demographics, market potential, and natural resources, as well as the challenges in implementing infrastructure and regulatory standards in the logistics industry. Charles highlights how technology and verification systems can bridge the gap, increase efficiency, and foster economic development across the continent.

    Key Takeaways:

    01:49 Transforming Africa's Logistics Landscape

    06:31 The Importance of Africa in the Global Market

    14:30 Challenges and Solutions in African Logistics

    23:45 Future Vision for Apexloads

    Quote of the Show (21:00):

    "Right now, if you're not talking about Africa, you're not talking about the future." - Charles Thuo

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    Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval

    Ways to connect with Charles Thuo:

    LinkedIn: https://www.linkedin.com/in/charlesthuo/

    X: https://twitter.com/CharlesThuoh
    Company Website: https://www.apexloads.com/

    Company LinkedIn: https://www.linkedin.com/company/apexloads/

    How to get more Disruption/Interruption:

    Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption

    Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755

    Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD

    See omnystudio.com/listener for privacy information.

  • Dino Martis is the Chief Executive Officer & Founder at Genexia LLC. Genexia provides a platform that enables simultaneous mammogram and coronary artery disease (CAD) risk diagnosis using the same images, with no alteration to workflow. In this episode, KJ and Dino discuss the severe underdiagnosis of this condition in women, the clinical bias in healthcare, and Genexia's innovative approach of integrating coronary artery disease diagnosis with routine mammograms. Dino shares his personal motivation behind this venture, emphasizing the impact of cardiovascular disease on women's lives and how early detection can prevent heart attacks and strokes, ultimately aiming for a 50% reduction in deaths.

    Key Takeaways:

    03:09 The Importance of Women's Health

    05:49 Challenges in Diagnosing Women's Heart Health

    16:27 Innovative Solutions in Health Tech

    23:02 The Broader Impact of Preventative Care

    Quote of the Show (10:00):

    "We believe the disruption that we are bringing to healthcare is one of health equity and democratization. Women are central to the family, central to the community." – Dino Martis

    Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.

    Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval

    Ways to connect with Dino Martis
    LinkedIn: https://www.linkedin.com/in/dino-martis/

    X:https://twitter.com/Dino_Martis

    Company Website: https://genexia.co/

    WCPO Interview:
    https://www.wcpo.com/news/local-news/finding-solutions/cincinnati-based-company-using-ai-to-diagnose-coronary-artery-disease-risk-during-a-mammogram

    How to get more Disruption/Interruption:

    Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption

    Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755

    Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD

    See omnystudio.com/listener for privacy information.

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  • Paul Jarrett is the CEO, Co-Founder, and Co-Owner of Bulu a full-service, technology-enabled fulfillment company, that offers restriction-free, cost-conscious storage, packing, and shipping solutions to businesses of all sizes. In this episode, KJ and Paul explore the disruptive nature of Bulu’s hybrid hub and spoke model, and how it empowers companies of all sizes to operate with the efficiency of industry titans. Paul reveals the realities of the outdated logistics industry and stresses the importance of simplicity and direct action in innovation.

    Key Takeaways:

    26:35 Starting a Business with Zero Advertising

    26:51 Sampling Strategies and Early Challenges

    31:21 Disrupting the Logistics Industry

    35:58 Democratizing Logistics for Mid-Market

    36:26 The Future of Logistics and Technology

    Quote of the Show (18:00):

    "We're not afraid to stand up at a conference and go, 'I'm sorry, all 3,000 of you are wrong.'" – Paul Jarrett

    Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.

    Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval

    Ways to connect with Paul Jarrett

    LinkedIn: https://www.linkedin.com/in/pauljarrett/

    X: https://twitter.com/PaulJarrett

    Company Website: https://www.bulugroup.com/

    Company LinkedIn: https://www.linkedin.com/company/bulu-group/

    How to get more Disruption/Interruption:

    Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption

    Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755

    Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD

    See omnystudio.com/listener for privacy information.

  • Amy Spurling is the Founder and CEO of Compt, an employee lifestyle benefits reimbursement platform that helps companies provide flexible, customizable, and scalable perk solutions to their employees. In this episode, KJ and Amy discuss the importance of equity in workplace benefits, challenges faced by HR and finance departments, and the impact of localized spending through personalized benefits. Amy also shares her personal journey and passion for equity-driven innovation.

    Key Takeaways:

    06:36 Challenges in Building Equitable Benefit Packages

    08:26 The Ineffectiveness of Current Benefit Solutions

    11:00 The Cost and Utilization Dilemma

    20:34 Supporting Small Businesses Through Wellness Programs

    23:36 The Role of Local Providers in Wellness

    24:30 Challenges in HR and Finance Post-COVID

    Quote of the Show (21:00):

    "Our entire world has gone personalized, and there is a way to do that when you're looking at your employee benefits in a way that makes sense." - Amy Spurling

    Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.

    Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval

    Ways to connect with Amy Spurling

    LinkedIn: https://www.linkedin.com/in/amyspurling/

    X: https://twitter.com/amyspurling?lang=en

    Company Website: http://www.compt.io

    Company LinkedIn: https://www.linkedin.com/company/compt/

    How to get more Disruption/Interruption:

    Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption

    Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755

    Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD

    See omnystudio.com/listener for privacy information.

  • Marilou McFarlane is the CEO, Founder, and Chair Emeritus at Women in Sports Tech, Inc. (WiST) a nonprofit organization that drives transformative growth opportunities for women and employers, from the classroom to the boardroom at the intersection of sports, technology, and innovation. In this episode, KJ and Marilou explore the distinctions between sports tech and fit tech, and the significant overlap with health tech. Marilou shares her journey, emphasizing diverse talent and equity within the sports tech industry.

    Key Takeaways:

    03:41 Defining Sports Tech and Its Impact

    09:37 Driving Diversity and Innovation in Sports Tech

    19:55 Challenges and Success Stories in Sports Tech

    25:52 Managerial Challenges and Workplace Culture

    28:29 The Role of Allies, Mentors, and Sponsors

    31:51 Empowering Women and Non-Binary Individuals in Sports Tech

    33:03 The Future of Sports Tech and AI

    40:38 The Unifying Power of Sports

    Quote of the Show (18:00):

    "We lead with love...The network effect of what we’ve created is just beyond my wildest dreams." - Marilou McFarlane

    Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.

    Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval

    Ways to connect with Marilou McFarlane

    LinkedIn: https://www.linkedin.com/in/marilou-mcfarlane/

    Twitter: https://twitter.com/mmcfarlane415

    Company Website: http://www.womeninsportstech.org

    Company LinkedIn: https://www.linkedin.com/company/women-in-sport-technology/

    How to get more Disruption/Interruption:

    Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption

    Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755

    Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD

    See omnystudio.com/listener for privacy information.

  • Michele Heyward is the Founder and CEO of PositiveHire, a tech company engineered to bridge the gap between enterprises and underrepresented women in STEM professions. In this episode, KJ and Michele discuss the challenges faced by women of color in STEM fields, the need for structural changes in workplace culture, and the economic impact of failing to embrace DE&I. The conversation also covers the practical aspects of community engagement, addressing workforce shortages, and the significance of inclusive infrastructure initiatives.

    Key Takeaways:

    03:17 Michele's Journey into Civil Engineering

    07:02 Challenges Faced by Women of Color in STEM

    09:39 The Impact of Diversity on Engineering and Society

    19:09 Community Engagement and Its Importance

    24:15 Understanding Workforce Turnover

    26:44 The Glass Cliff Phenomenon

    30:06 Impact of Employee Attrition

    43:51 Mid-Market Companies and Talent Retention

    Quote of the Show (18:00):

    "DEI is not going away. Some people may change the terminology, but if we do not grasp diversity, equity, inclusion in the workplace, we're in for a world of hurt around our infrastructure." - Michele Heyward

    Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.

    Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval

    Ways to connect with Michele Heyward:

    LinkedIn: https://www.linkedin.com/in/michelecheyward

    Twitter: https://twitter.com/MicheleCHeyward

    Company Website: https://positivehire.co/

    Company LinkedIn: https://www.linkedin.com/company/positivehireco/

    How to get more Disruption/Interruption:

    Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption

    Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755

    Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD

    See omnystudio.com/listener for privacy information.

  • Linda Jeng is the Founder and CEO of Digital Self Labs, a tech & policy advisory firm that provides incubation advisory services for startups, Web3 investment advice for investment funds, and technical assistance to government agencies. In this episode, KJ and Linda delve into Linda's journey from the Federal Reserve to the private sector, her advisory work with startups, and her vision for a more transparent and equitable financial system.

    Key Takeaways:

    04:51 The Evolution of the Digital Ecosystem

    08:33 Blockchain and Privacy Enhancing Technologies

    10:53 The Future of Mobile Driver's Licenses

    16:43 Self-Managed Finance and Decentralization

    25:23 The Importance of Authentic Data in the AI Era

    Quote of the Show (17:00):

    "Blockchain technologies are driving the evolution of the internet. We’re moving towards a future where we can not only control our data but label it as authentic." - Linda Jeng

    Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.

    Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval

    Ways to connect with Linda Jeng
    LinkedIn: https://www.linkedin.com/in/linda-jeng-4682b3/

    Twitter: https://twitter.com/LindaJeng1

    Company Website: https://digitalselflabs.com/

    Company LinkedIn: https://www.linkedin.com/company/digital-self-labs-llc/

    How to get more Disruption/Interruption:

    Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption

    Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755

    Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD

    See omnystudio.com/listener for privacy information.

  • Tim Hillison is the Founder & CMO of Entry Point 1, a company helping ambitious CEOs and technology founders jumpstart their marketing revenue programs, expand customer awareness, and win market share. In this episode, KJ and Tim discuss the key elements of modern go-to-market (GTM) strategies, the importance of understanding your target audience, and the evolving concept of product-market fit, now defined through the three Ps: problem market fit, product market fit, and platform market fit. The discussion emphasizes the necessity of cohesive teamwork across various departments, the transformation of marketing from a cost center to a critical revenue partner, and the significant role of brand and storytelling in today’s noisy market.

    Key Takeaways:

    02:16 Debunking Marketing Misconceptions

    03:21 The Fundamentals of Disruptive Innovation

    06:59 The Importance of Brand and Customer Behavior

    16:48 The Three P's of Product Market Fit

    26:09 The Role of Marketing in GTM

    Quote of the Show (26:00):

    "Marketing is a social science, not a physical science. We're dealing with people. As we know, customer behavior has changed." - Tim Hillison

    Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.

    Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval

    Ways to connect with Tim Hillison:

    LinkedIn: https://www.linkedin.com/in/timhillison/

    Company Website: https://www.entrypoint1.com/

    Company LinkedIn: https://www.linkedin.com/company/entrypoint1/

    Free GTM Assessment: https://www.entrypoint1.com/gtmassessment

    How to get more Disruption/Interruption:

    Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption

    Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755

    Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD

    See omnystudio.com/listener for privacy information.

  • Frank Lazaro is a leader and innovator within the AEC industry, and Principal at AE Marketer, a marketing and management consulting firm that helps architecture, engineering, and construction (AEC) firms develop and implement growth strategies. In this episode, KJ and Frank emphasize the industry's slow adoption of new technologies, the potential of AI to improve administrative efficiency, and the broader impact on productivity and profit margins. The conversation also covers the potential of AI in reducing administrative tasks, generating content, and revolutionizing CRM systems, ultimately offering significant benefits to small and large firms alike.

    Key Takeaways:

    03:04 Challenges in the AEC Industry

    06:12 AI's Role in Transforming AEC

    07:08 Practical Applications of AI in AEC

    12:10 Broader Implications of AI Across Industries

    Quote of the Show (21:00):

    "The right content and the right training can lead to quick adoption and a transformative change within the industry." - Frank Lazaro

    Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.

    Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval

    Ways to connect with Frank Lazaro

    LinkedIn: https://www.linkedin.com/in/lazaro

    Company Website: https://www.franklazaro.com/

    Company Website: https://franklazaro.ai/

    Compay LinkedIn https://www.linkedin.com/company/ae-marketer/

    How to get more Disruption/Interruption:

    Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption

    Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755

    Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD

    See omnystudio.com/listener for privacy information.

  • Usman Javaid is the CEO of Ricult International, a multidimensional artificial intelligence-powered solution seeking to empower smallholder farmers in Asia, through a digital financial technology solution. In this episode, KJ and Usman share insights on the critical challenges faced by farmers in Asia, such as inefficiencies, financial exclusion, and climate change, and how technology can mitigate these issues.

    Key Takeaways:

    01:33 The Ag Tech Revolution

    06:30 Challenges in Agriculture

    10:05 Climate Change and Its Impact

    11:57 Innovative Solutions with AI

    27:54 Future Vision and Expansion

    Quote of the Show (18:00):

    "My vision is to help farmers work their way out of poverty. Technology or access to capital is a means to an end. The end is improving lives." - Usman Javaid

    Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.

    Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval

    Ways to connect with Usman Javaid

    LinkedIn: https://www.linkedin.com/in/usmanj

    Company Website: https://www.web.ricult.com/

    Company LinkedIn: https://www.linkedin.com/company/ricult/

    How to get more Disruption/Interruption:

    Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption

    Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755

    Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD

    See omnystudio.com/listener for privacy information.

  • Terrence Taylor is the Founder of the African Institute of Future Technologies that aims to train one million to one billion individuals on the latest technologies, including AI, robotics, and genetics. The goal is to prepare the African continent to lead by 2050.

    In this episode, KJ and Terrence delve into the potential risks of closed AI systems, Africa's history as early adopters of technology, and the power of African cultural values like Ubuntu in creating a unified, empowered community. Terrence also outlines AIFT's five-step plan for achieving their groundbreaking mission and underscores the importance of belief, thinking big, and overcoming fear with faith.

    Key Takeaways:

    04:18 Terrence's Journey and Vision for Africa

    11:36 The Importance of Open AI

    20:25 Challenges and Opportunities for Africa

    30:01 Next Steps for AIFT

    Quote of the Show (26:00):

    “Africans tend to be early adopters of technology. My vision is to ensure they have the tools and skills to be the next wave of tech giants." – Terrence Taylor

    Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.

    Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval

    Ways to connect with Terrence Taylor

    LinkedIn: https://www.linkedin.com/in/terrenceokeketaylor

    How to get more Disruption/Interruption:

    Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption

    Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755

    Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD

    See omnystudio.com/listener for privacy information.

  • Martha Montoya is the Founder and Chief Executive Officer at Agtools Inc., a game changing, dynamic, analytic data service that delivers business-critical access to accurate, real-time, market intelligence for over 500 specialty crops and growing.

    In this episode, KJ and Martha discuss the unique challenges farmers face, including market volatility and strategic crop planning. Martha explains how AgTools harnesses dynamic analytic data to aid decision-making, pushing for efficiency and sustainability in the agricultural supply chain.

    Key Takeaways:

    02:54 Understanding the Farmer's Perspective

    05:16 Challenges in the Agricultural Supply Chain

    07:35 The Role of AgTech in Modern Farming

    11:44 The Impact of Consumer Demand

    24:31 Revolutionizing Agriculture with Data

    28:12 Future of Farming and AgTech

    Quote of the Show (18:00):

    “You can have all the technology in the world, but if you don't understand the human being making the changes on that farm, it's like hitting a wall." - Martha Montoya

    Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.

    Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval

    Ways to connect with Martha Montoya:

    LinkedIn: https://www.linkedin.com/in/martha-montoya-483908/

    Company Website: http://www.ag.tools

    Company LinkedIn: https://www.linkedin.com/company/agtools/

    How to get more Disruption/Interruption:

    Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption

    Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755

    Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD

    See omnystudio.com/listener for privacy information.

  • Siddhartha Sharad is a Customer Experience Expert who helps enterprises realize business value through technology automation and artificial intelligence. In this episode, KJ and Siddhartha discuss the current challenges in customer service, including labor shortages and the necessity of AI implementation. The conversation highlights the importance of a clear strategy, high-quality data, and the collaboration between AI tools and human employees.

    Key Takeaways:

    02:30 The Impact of AI on Customer Service

    05:17 Challenges in Implementing AI in Customer Service

    12:03 The Future of AI in Customer Service

    Quote of the Show (27:00):

    "AI is just a tool, but data is the natural resource that powers it." - Siddhartha Sharad

    Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.

    Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval

    Ways to connect with Siddhartha Sharad

    LinkedIn: https://www.linkedin.com/in/sidsharad/

    How to get more Disruption/Interruption:

    Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption

    Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755

    Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD

    See omnystudio.com/listener for privacy information.

  • Robyn Mussler is the Principal Consultant and CEO of Resolution Management Inc., an IT and Business Consulting firm, and the Founder of Connect IT 360 a non-profit organization that teaches youth the essential building blocks to life. In this episode, KJ and Robyn discuss her innovative program designed to empower youth with tech skills through a hands-on, real-world educational approach. Robyn highlights the importance of understanding customer value, human-centered design, and the entrepreneurial mindset. Through competitions, workshops, and mentorship, the program aims to reshape tech education and inspire the next generation of disruptors and innovators.

    Key Takeaways:

    01:49 Revolutionizing Education

    04:52 Challenges in Traditional Education

    12:10 Empowering Youth Through Real-World Experience

    19:00 The Future of Tech for Youth

    Quote of the Show (18:00):

    "We're not just teaching coding; we're teaching curiosity, critical thinking, and real-world application." – Robyn Mussler

    Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.

    Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval

    Ways to connect with Robyn Mussler:
    LinkedIn: https://www.linkedin.com/in/robynmussler/

    Twitter: https://twitter.com/rockinrobyn018?lang=en

    Company Website: https://connectit360.org/

    Company LinkedIn: https://www.linkedin.com/company/connectit360/

    How to get more Disruption/Interruption:

    Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption

    Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755

    Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD

    See omnystudio.com/listener for privacy information.

  • Theresa Szczurek is the Co-founder, COO, and Corporate Board Member of Radish Systems LLC. Radish Systems LLC is the worldwide leader in visual interactive voice response and visual live assistance solutions, improving the way businesses communicate with mobile devices and browser users by sharing ‘Voice with Visuals.’ In this episode, KJ and Theresa discuss how visual and voice technologies can significantly enhance customer service, reduce frustration, and improve efficiency across various sectors such as healthcare, emergency services, and public sector communications. Theresa also reflects on her passion for purposeful work, the importance of enthusiasm in driving change, and her vision of leveraging artificial intelligence to further transform customer interactions.

    Key Takeaways:

    06:02 Challenges in Traditional Call Centers

    18:31 Revolutionizing Customer Communication

    26:30 Success Stories and Real-World Applications

    37:56 Pursuit of Passionate Purpose

    Quote of the Show (27:00):

    “The way to communicate, the tools to communicate have changed a bit over time, but yet people, I believe, have an inherent need to connect and to communicate.” – Theresa Szczurek

    Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.

    Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval

    Ways to connect with Theresa Szczurek
    LinkedIn: https://www.linkedin.com/in/theresaszczurek/

    Twitter: https://twitter.com/theresaszczurek?lang=en

    Company Website: https://radishsystems.com

    Company LinkedIn: https://www.linkedin.com/company/radish-systems-llc/

    How to get more Disruption/Interruption:

    Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption

    Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755

    Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD

    See omnystudio.com/listener for privacy information.

  • Dr. Mary O’Connor is the Co-Founder and Chief Medical Officer at Vori Health, an award-winning, nationwide, virtual specialty medical practice designed to treat musculoskeletal pain more effectively. The organization offers full service physical medicine and rehabilitation medical care, physical therapy, prescriptions, imaging & lab ordering, health coaching, nutritional guidance, community support and premium instructional content. In this episode, KJ and Mary discuss her journey from an Olympic athlete to a healthcare disruptor, focusing on patient-centered care through virtual medical practices. The discussion also covers the importance of sex differences in medical treatment, challenges in women's health, and the future of virtual care.

    Key Takeaways:

    03:36 The Broken System: Challenges in Healthcare

    09:01 The Overuse of Surgery in Low Back Pain

    14:46 The Business of Medicine: Financial Realities

    25:22 The Importance of Patient Engagement

    26:55 Telehealth: Expanding Reach and Convenience

    28:54 Virtual Physical Therapy: A Patient's Perspective

    31:15 Hybrid Models in Healthcare

    33:54 Women's Health: Addressing Disparities

    34:41 Biological Differences in Healthcare

    44:03 Future of Healthcare: Virtual and Affordable

    Quote of the Show (15:30):

    “We need to focus on good non-surgical care and to truly see patients as whole persons.” - Dr. Mary O’Connor

    Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.

    Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval

    Ways to connect with Dr. Mary O’Connor

    LinkedIn: https://www.linkedin.com/in/maryoconnormd/

    Twitter: https://x.com/MaryOConnorMD

    Company Website: https://www.vorihealth.com

    Company LinkedIn: https://www.linkedin.com/company/vori-health/

    Read Dr O’Connor’s Book, Taking Care of You: The Empowered Woman’s Guide to Better Health: https://www.amazon.com/Taking-Care-You-Empowered-Womans/dp/1945564148

    How to get more Disruption/Interruption:

    Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption

    Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755

    Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD

    See omnystudio.com/listener for privacy information.

  • Torin Ellis is Principal at The Torin Ellis Brand, a progressive HR boutique with a focus on diversity and inclusion. In this episode, KJ and Torin delve into the gritty realities of implementing effective diversity strategies and the importance of running towards challenges rather than retreating. Torin emphasizes the need for genuine communication and accountability within organizations. The discussion highlights real-world examples of companies adopting inclusive practices, the necessity of building trust, and the power of love and humanity in leadership

    Key Takeaways:

    08:04 Challenges in Diversity and Inclusion

    20:26 The Role of Communication in D&I

    25:42 The Importance of Inclusion and Belonging

    29:23 Effective Leadership Communication

    34:05 The Future of Trust in Technology

    37:49 Creative Ventures in D&I

    40:15 Overcoming Imposter Syndrome

    Quote of the Show (28:30):

    "Love forces us to remove the masks that we live within and fear that we cannot live without.” – Torin Ellis

    Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.

    Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval

    Ways to connect with Torin Ellis
    LinkedIn: https://www.linkedin.com/in/torinellis/

    Twitter: https://twitter.com/torinellis

    Company Website: http://www.torinellis.com

    Company LinkedIn: https://www.linkedin.com/company/the-torinellis-brand/

    How to get more Disruption/Interruption:

    Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption

    Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755

    Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD

    See omnystudio.com/listener for privacy information.

  • Pamela Ryckman is an Emmy-winning producer, writer, Founder at PBR, LLC and a business executive with a focus on women in the workforce. In this episode, KJ and Pamela highlight the influence of big pharma, systemic inequalities in research, and the importance of staying true to oneself amidst adversity. Pamela also shares insights into the pervasive corruption in the healthcare system.

    Key Takeaways:

    03:43 The Power of Curiosity in Driving Innovation

    05:46 Candace Pert: Unveiling Genius, Greed, and Madness in Science

    10:07 Navigating the Underbelly of the American Healthcare System

    11:50 The Revolutionary Impact of Candace Pert on Science and Healthcare

    Quote of the Show (21:30):

    “Stay true to yourself and keep your center, no matter what anybody else says.” – Pamela Ryckman

    Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.

    Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval

    Ways to connect with Pamela Ryckman:

    LinkedIn: https://www.linkedin.com/in/pamela-balbach-ryckman-551108/

    Twitter: https://twitter.com/pamelaryckman?lang=en

    Company Website: https://pamelaryckman.com/

    How to get more Disruption/Interruption:

    Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption

    Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755

    Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD

    See omnystudio.com/listener for privacy information.

  • Ling Huang is the President and CEO of Technology North Corporation, a local IT professional service and technology provider that specializes in innovation product development and marketing, infrastructure management, and high-quality senior professional services. In this episode, KJ and Ling explore the misconceptions surrounding autism, emphasizing that those with autism are not disabled but simply different, and explore the societal and employment challenges faced by individuals on the spectrum. He introduces a revolutionary business model that not only creates a supportive workplace environment for people with autism but also turns their unique skills into a productive asset, generating significant revenue and fostering inclusivity in the tech industry. Ling's personal connection to the cause, as a father to a son with autism, drives his commitment to making a radical change and ensuring a supportive future for individuals on the spectrum.

    Key Takeaways:

    06:29 Understanding Autism: Beyond the Labels

    09:11 The Growing Challenge of Autism in Society

    10:54 Navigating the Costs and Challenges of Autism Support

    15:28 Rethinking Employment for People with Autism

    23:04 Expanding Services and Embracing Data's Potential

    23:17 Creating a Supportive and Inclusive Workplace

    27:25 Engineering Solutions for Autism Inclusion

    36:02 Building a Community Beyond Employment

    Quote of the Show (15:30):

    "Employment for people with autism isn't just about jobs; it's about creating a space where they feel like they belong to a community." - Ling Huang

    Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.

    Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval

    Ways to connect with Ling Huang

    LinkedIn: https://www.linkedin.com/in/lingh

    Twitter: https://twitter.com/ling_huang

    Company Website: https://www.technologynorth.net/

    Company LinkedIn: https://www.linkedin.com/company/technology-north-corporation/

    How to get more Disruption/Interruption:

    Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption

    Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755

    Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD

    See omnystudio.com/listener for privacy information.

  • Anna Yuan is an Entrepreneur, Investor, and the Co-Founder & CEO at ScaleGrowth, a no-code platform for building AI-powered community-driven businesses and marketplaces. In this episode, KJ and Anna explore Anna’s personal journey from a disregard for her initial career in chip design to becoming a tech innovator, emphasizing the importance of perseverance and creativity in entrepreneurship. The episode wraps up with a reflection on the evolving purpose of technology and its role in creating a new era of innovation and community.

    Key Takeaways:

    05:28 The Power of No-Code Platforms: Democratizing Technology

    14:03 The Future of Software Development: No-Code and AI

    19:37 Pivoting to a Broader Market: The Journey of Scale Growth

    24:04 Embracing Challenges and Disrupting Standards

    29:07 Personal Passions and Building Habits

    Quote of the Show (16:00):

    “I wonder, what's the next level of purpose that we can create for ourselves? The sky's the limit." – Anna Yuan

    Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.

    Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval

    Ways to connect with Anna Yuan:

    LinkedIn: https://www.linkedin.com/in/annay/

    Twitter: https://twitter.com/iamfaranna

    Company Website: http://scalegrowth.ai

    Company LinkedIn: https://www.linkedin.com/company/scalegrowth/

    How to get more Disruption/Interruption:

    Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption

    Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755

    Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD

    See omnystudio.com/listener for privacy information.