Afleveringen

  • Bob Pulver speaks with Nuno Goncalves, Head of Workforce Strategy at Reejig, about the transformative role of AI in workforce strategy and the importance of human-centric approaches in business. Nuno shares his extensive background in HR and discusses how Reejig is pioneering work ontologies to better understand the evolving landscape of skills and work. The conversation delves into the impact of AI and automation on jobs, the necessity of data-driven decision-making in HR, and the global perspectives on innovation and regulation in the tech industry. Nuno and Bob discuss the importance of human skills, the need for organizations to navigate automation thoughtfully, and the critical role of trust and transparency in fostering a positive workplace culture. They highlight the necessity of upskilling and reskilling employees to adapt as well as to introduce innovative AI solutions that can enhance workforce strategy.
    Keywords
    Reejig, AI, work ontologies, human-centric AI, workforce strategy, data-driven HR, skills-based organizations, automation, global innovation, AI, human skills, automation, workforce strategy, trust, organizational culture, upskilling, reskilling, critical thinking, innovation
    Takeaways

    Reejig is focused on understanding the skills of the future.

    Work is being automated, not skills.

    Human-centric approaches can coexist with business-centric strategies.

    Data-driven decisions in HR are crucial for effective workforce planning.

    The speed to market is a key differentiator in business.

    AI and automation are reshaping the workforce landscape.

    Global innovation varies significantly due to regulations.

    Companies need to anticipate the needs of the business.

    Human-centric AI is essential for sustainable business practices.

    Understanding the digital worker's role is critical for future planning. Human skills are irreplaceable in the age of AI.

    Organizations must understand task exposure to automation.

    Building trust and transparency is crucial for employee engagement.

    A culture without fear encourages innovation and adaptation.

    Common language around skills is essential for organizational success.

    Upskilling and reskilling are necessary for future workers.

    AI can augment human capabilities, not replace them.

    The future of work involves collaboration between AI agents.

    Visibility into job roles helps in strategic decision-making.

    Innovation in AI can lead to new workforce strategies.

    Sound Bites

    "We want a world with zero wasted potential."

    "The US continues to be the biggest market."

    "We need to think systemic, not linear."

    "What are you ready to automate?"

    "We need to create visibility and confidence."

    "It's about trust and transparency."

    "We need to equip organizations with data."

    "Culture without fear is essential."

    "We need a common language around skills."

    "This is a new variation of 'agency'."

    Chapters
    00:00 Introduction to Reejig and Nuno's Background
    06:09 The Evolution of Work Ontologies
    12:10 The Impact of AI and Automation on Work
    18:11 Human-Centric AI and Business Strategy
    24:08 Data-Driven Decision Making in HR
    29:54 Global Perspectives on Innovation and Regulation
    36:36 The Importance of Human Skills in the Age of AI
    39:51 Navigating Automation: Understanding Task Exposure
    44:32 Building Trust and Transparency in Organizations
    49:44 The Role of Culture in Adapting to Change
    54:53 Innovative AI Solutions: The Future of Workforce Strategy

    Nuno Goncalves: https://www.linkedin.com/in/nuno-goncalves
    Reejig: http://www.reejig.com

    For advisory work and marketing inquiries:
    Bob Pulver: https://linkedin.com/in/bobpulver
    Elevate Your AIQ: https://elevateyouraiq.com

    Thanks to Warden AI (https://warden-ai.com) for their sponsorship and support of the show! Warden is an AI assurance platform for HR technology to demonstrate AI-powered solutions are fair, compliant and trustworthy. 

  • Bob Pulver and Torin Ellis, a prominent voice in diversity, equity, inclusion, and belonging (DEIB), discuss these topics in the context of the evolving landscape of artificial intelligence (AI) and the implications for the workforce. They reflect on the challenges faced in 2024, including political pressures on DEI initiatives, the importance of cognitive diversity, and the need for responsible AI practices. The discussion emphasizes the significance of collaboration, accountability, and the potential for AI to contribute positively to DEI efforts while acknowledging the necessity for legislative frameworks to guide ethical AI use. Bob and Torin emphasize the importance of reskilling and ethical AI practices, discuss how AI can uncover hidden talent, the distinction between augmented intelligence and automation, and the necessity of human-centric approaches to AI. The conversation also highlights the challenges organizations face in addressing bias and the critical role of responsible AI in promoting diversity and inclusion. Ultimately, they advocate for a future where AI is leveraged to create equitable opportunities and enhance organizational effectiveness.
    Keywords
    DEI, AI, bias mitigation, cognitive diversity, responsible AI, legislation, workforce, diversity strategy, workforce reskilling, augmented intelligence, human-centric AI, diversity and inclusion, responsible AI, bias mitigation, ethical AI, organizational change
    Takeaways

    Political pressures have negatively impacted DEI initiatives.

    The removal of 'equity' from DEI discussions is concerning.

    Progress in AI and DEI is being made, but more is needed.

    Cognitive diversity enhances decision-making in organizations.

    Responsible AI requires accountability from vendors and organizations.

    Legislation is lagging behind technological advancements.

    The future of work will require re-skilling to keep pace with AI. 

    Organizations must invest in reskilling to adapt to AI advancements.

    AI can help uncover overlooked talent in hiring processes.

    Augmented intelligence should enhance human capabilities, not replace them.

    Human-centric AI is essential for ethical and responsible technology use.

    Many organizations are hesitant to embrace AI due to concerns about bias.

    AI can significantly improve diversity and inclusion efforts in hiring.

    Responsible AI practices are crucial for maintaining ethical standards.

    Sound Bites

    "I'm chasing the word promise 365 days this year."

    "I'm all things people."

    "I believe that progress is being made."

    "Cognitive diversity is incredibly important."

    "You can use AI to unearth talent."

    "AI is augmenting your own capabilities."

    "AI is good for business."

    "We're building a manager intelligence platform."

    Chapters
    00:00 New Year Reflections and Words of the Year
    01:48 Torin Ellis: Background and DEI Work
    03:07 Reflections on 2024: Political Climate and DEI Challenges
    06:45 AI's Role in DEI and Bias Mitigation
    13:08 Cognitive Diversity and Its Importance
    19:54 Responsible AI and Legislative Challenges
    24:45 The Future of AI and Workforce Implications
    31:45 AI's Role in Uncovering Hidden Talent
    33:46 Augmented Intelligence vs. Automation
    35:39 Human-Centric AI: Ethics and Responsibility
    38:03 Understanding AI's Limitations and Bias
    42:25 The Impact of AI on Diversity and Inclusion
    45:50 The Need for Responsible AI Practices
    49:48 Addressing Systemic Inequities with AI
    51:20 Building a Better Future with AI

    Torin Ellis: https://www.linkedin.com/in/torinellis
    Torin Ellis Brand: https://torinellis.com/
    Reducing Bias in HR Using AI: https://www.plum.io/report-reducing-bias-in-hr

    For advisory work and marketing inquiries:
    Bob Pulver: https://linkedin.com/in/bobpulver
    Elevate Your AIQ: https://elevateyouraiq.com

    Thanks to Warden AI (https://warden-ai.com) for their sponsorship and support of the show! Warden is an AI assurance platform for HR technology to demonstrate AI-powered solutions are fair, compliant and trustworthy. 

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  • Bob Pulver sits down with Avi Hacker, Generative AI expert and Founder of The AI Consultant Network. Avi is an innovative entrepreneur blending his background in finance, law, and AI to help small and medium-sized businesses harness the transformative power of AI. Avi shares his journey from accounting and law to founding an AI consulting company focused on enabling businesses to automate processes, enhance efficiency, and integrate AI responsibly. The conversation explores key concepts like AI governance, human-in-the-loop systems, and leveraging AI for real estate, legal, and operational workflows. Avi also provides practical advice for overcoming AI adoption challenges and scaling its use for maximum impact.
    Keywords
    AI, automation, responsible AI, AI governance, human-in-the-loop, efficiency, small business AI, AI consulting, workflow automation, legal tech, real estate technology, CRM integration, data-driven decisions, ethical AI use, AI in startups, solopreneurship, custom GPTs, AI assistants, AI adoption.
    Key Takeaways


    Avi's Journey: Transitioned from finance and law to AI consulting, focusing on small and medium-sized businesses.


    Human-in-the-Loop Approach: Critical for ensuring automation is accurate, ethical, and effective.


    AI in Real Estate: Significant potential exists for automating document-heavy tasks, such as contract review and title searches.


    Custom AI Tools: Avi builds custom GPTs as personal assistants to streamline workflows and save time.


    AI Governance: Emphasizes the importance of certifications like SOC 2 and ISO for data security and trust in AI tools.


    Starting Small: Avi recommends introducing AI incrementally to get businesses comfortable with the technology.


    Empowering Users: Avi educates clients to independently manage and adapt AI tools, ensuring long-term success.


    Notable Quotes

    "Everyone should have a custom GPT—it's like having a second brain."

    "Automation isn't about replacing jobs; it's about amplifying human capability."

    "Small businesses often struggle to leverage AI responsibly, but with the right tools, they can operate ten times faster, better, and cheaper."

    "AI governance starts with trust—if you lose trust, you've lost everything."

    "Even with AI, the human element remains critical for oversight and ethical decision-making."


    Chapters
    00:00 - Introduction to Avi Hacker
    01:30 - Avi's Background: From Law to AI
    03:12 - Founding an AI Consulting Company
    06:41 - AI Governance and Responsible Use
    08:47 - Applying AI in Real Estate
    11:47 - Workflow Automation and Custom GPTs
    14:32 - Educating Clients on AI Integration
    17:46 - AI for Document Review and Summarization
    20:10 - Challenges of AI Context Windows
    24:12 - Importance of Human-in-the-Loop Systems
    25:43 - Future of AI: Autonomous AI Managers
    36:57 - How to Connect with Avi Hacker
    37:11 - Final Advice for AI Beginners

    Avi Hacker: https://www.linkedin.com/in/avi-hacker
    The AI Consulting Network: https://theaiconsultingnetwork.com/
    The AI Daily Brief: https://avihacker.substack.com/

    For advisory work and marketing inquiries:
    Bob Pulver: https://linkedin.com/in/bobpulver
    Elevate Your AIQ: https://elevateyouraiq.com

    Thanks to Warden AI (https://warden-ai.com) for their sponsorship and support of the show! Warden is an AI assurance platform for HR technology to demonstrate AI-powered solutions are fair, compliant and trustworthy. 

  • Bob Pulver catches up with Remy Glaisner, an expert in talent intelligence, market research, and HR strategies. They discuss Remy's diverse background in automation and HR, the importance of skills-based organizations, and the integration of soft skills into talent management. The conversation highlights the need for organizations to adapt to market changes and leverage total talent intelligence for better decision-making. Bob and Remy explore the transformative impact of AI agents on various organizational functions, particularly in HR. They discuss the evolution of AI, the importance of governance, and the role of data integrity in ensuring successful AI deployment. The conversation emphasizes the need for organizations to adapt to new technologies while maintaining a focus on responsible AI use and fostering a culture that embraces change.
    Keywords
    AI, HR, skills-based organization, talent intelligence, soft skills, data integration, business strategy, workforce planning, automation, employee engagement, AI agents, HR technology, AI governance, organizational culture, data integrity, responsible AI, automation, talent intelligence, strategic workforce planning, AI in hiring
    Takeaways

    Skills-based organizations focus on aligning skills with business needs.

    Understanding both HR and business perspectives is crucial for success.

    Soft skills play a significant role in team dynamics and effectiveness.

    Total talent intelligence integrates various data sources for better insights.

    Organizations must anticipate market shifts to remain competitive.

    HR should proactively provide data-driven insights to the business.

    AI can enhance the assessment of both hard and soft skills.

    AI agents are evolving to execute complex tasks previously thought to require human intervention.

    AI governance is essential to ensure responsible and ethical use of AI technologies.

    Data integrity and analytics maturity are foundational for successful AI applications.

    Organizations must take responsibility for how they deploy AI, ensuring it aligns with their culture and values.

    AI can enhance human capabilities and support better decision-making in hiring and talent management.

    The future of work will require adaptability and continuous learning from both individuals and organizations.

    Strategic workforce planning can benefit from AI by integrating various business inputs and data sources.

    Sound Bites

    "How do you define skills-based organizations?"

    "Skills are like money in the bank account."

    "We need to anticipate market shifts."

    "AI can limit friction in HR processes."

    "AI governance is crucial for responsible use."

    "Data integrity is key to AI success."

    "We must be responsible in deploying AI."

    Chapters
    00:00 - Introduction and Background of Remy Glaisner
    03:13 - Transitioning from Technical to HR Perspectives
    05:57 - Understanding Skills-Based Organizations
    08:59 - The Role of Skills in Business Strategy
    12:02 - Navigating Skills Mapping and Organizational Needs
    15:00 - The Importance of Soft Skills in Talent Management
    18:10 - Integrating Total Talent Intelligence
    21:05 - Challenges in Data Sharing and Collaboration
    23:54 - The Future of HR in Intelligent Organizations
    27:48 - The Evolution of AI Agents
    30:32 - AI in HR: Reducing Friction and Enhancing Efficiency
    34:36 - AI Governance: Ensuring Responsible Use
    38:34 - The Role of AI in Organizational Culture
    41:45 - Data Integrity: The Foundation of AI Success
    46:42 - The Responsibility of AI Deployment

    Remy Glaisner: https://www.linkedin.com/in/rglaisner

    For advisory work and marketing inquiries:
    Bob Pulver: https://linkedin.com/in/bobpulver
    Elevate Your AIQ: https://elevateyouraiq.com

    Thanks to Warden AI (https://warden-ai.com) for their sponsorship and support of the show! Warden is an AI assurance platform for HR technology to demonstrate AI-powered solutions are fair, compliant and trustworthy. 

  • Bob Pulver is joined by Pauline James and David Creelman to discuss the transformative impact of AI on employee experience and organizational change. They discuss the evolving role of HR and leadership in navigating AI adoption, emphasizing the importance of continuous learning, data-driven decision-making, and fostering a culture of adaptability and innovation. The conversation highlights ethical considerations in AI, advocating for responsible governance, oversight committees, and transparent policies to ensure fairness and compliance. They reflect on lessons from the pandemic in driving rapid transformation and the necessity for agile workforce planning to balance cost, capability, and strategy. Pauline and David share their insights on experimenting with generative AI tools, building intuition through hands-on learning, and the critical role of foundational skills like AI literacy and design thinking. They leave you with advice for leaders on effectively managing change, along with details about Pauline and David’s upcoming masterclasses and events.
    Key Topics Discussed:


    AI and Organizational Change: The role of AI in workforce transformation and how it’s reshaping leadership, employee roles, and collaboration.


    Upskilling for the Future: Why continuous learning and fostering AI literacy are essential for both leaders and employees.


    Breaking Down Silos: Strategies to remove barriers to collaboration and align organizational goals in the age of AI.


    Responsible AI: The importance of governance, transparency, and ethical practices in implementing AI solutions.


    AI Augmentation vs. Automation: Real-world examples of using AI to enhance human capabilities, from creating content to personalized learning.


    Strategic Workforce Planning: How organizations can rethink processes, roles, and incentives to align with AI-driven opportunities.

    Takeaways for Listeners:

    AI adoption requires cultural shifts, leadership alignment, and trust-building across all organizational levels.

    Continuous upskilling, including AI literacy and data literacy, is critical for staying ahead of technological advancements.

    Leaders must move from managing tasks to managing outcomes, leveraging AI to empower teams rather than micromanage.

    Organizations should focus on responsible AI practices, ensuring compliance, transparency, and inclusivity at every stage.

    Experimentation and hands-on learning with AI tools can drive innovation and help organizations unlock new opportunities.

    Notable Quotes:

    Pauline James: “The importance of transparency and training to mitigate risks cannot be overstated.”


    David Creelman: “We need to experiment hands-on to learn what AI can and can’t do—this is critical for its integration.”


    Bob Pulver: “Leaders need to understand AI’s impact to make informed, data-driven decisions for their organizations.”


    Chapters
    00:00 – Welcome and Introductions
    03:00 – AI in Workforce Transformation
    06:45 – Leadership in the AI Era
    10:30 – Breaking Silos for Collaboration
    14:20 – Upskilling and AI Literacy
    18:10 – AI Augmentation vs. Automation
    22:35 – Lessons from Rapid Change
    27:15 – Responsible AI and Governance
    32:40 – Experimentation and AI Tools
    37:50 – AI’s Rapid Evolution
    43:25 – Strategic Workforce Planning with AI
    48:00 – Final Thoughts and Upcoming Projects

    For more resources, visit:

    Pauline’s company website: Anchor-HR


    David Creelman’s publications and insights: David Creelman


    Upcoming events: HR Gazette



    For advisory work and marketing inquiries:
    Bob Pulver: https://linkedin.com/in/bobpulver
    Elevate Your AIQ: https://elevateyouraiq.com

    Thanks to Warden AI (https://warden-ai.com) for their sponsorship and support of the show! Warden is an AI assurance platform for HR technology to demonstrate AI-powered solutions are fair, compliant and trustworthy. 

  • Sarah Katherine Schmidt and Bob Pulver explore the intersection of AI and HR, focusing on performance management, trust in AI tools, and the evolving expectations of a multi-generational workforce. They discuss the importance of continuous feedback, continued human involvement in recruitment, and the need for data-driven insights to enhance talent management and workforce planning. The conversation emphasizes the potential of AI to improve employee experiences while maintaining a focus on human agency and trust. Sarah Katherine and Bob discuss the importance of hiring practices that focus on objective criteria rather than personal biases, the challenges of organizational transformation, and the emotional responses individuals have to change. They emphasize the need for AI literacy and responsible use of AI tools, highlighting the importance of training and policies to mitigate bias. The conversation also touches on the interplay between data literacy and AI literacy, advocating for continuous education and critical thinking in the use of AI technologies.
    Keywords
    AI, HR, performance management, customer experience, workforce planning, talent development, employee engagement, generational differences, data-driven insights, trust in AI, AI, hiring, transformation, emotional response, AI literacy, responsible AI, data literacy, change management, bias training, organizational change
    Takeaways

    AI enhances performance management by promoting agile processes.

    Trust in AI tools is essential for successful HR integration.

    Feedback frequency is shifting towards continuous rather than annual reviews.

    The candidate experience is crucial for attracting talent.

    Generational differences impact employee expectations and experiences.

    AI can help reduce biases in performance evaluations.

    Investing in talent development is key for organizational success.

    AI tools can streamline HR processes and improve efficiency.

    The future of workforce planning relies on comprehensive data integration. 

    Emotional responses to change can impact engagement.

    Organizations must foster AI literacy among employees.

    Bias training must evolve to include AI considerations.

    Policies on AI use are essential for responsible implementation.

    Continuous evaluation of AI tools is necessary.

    Data literacy is foundational for effective AI use.

    Curiosity and education about AI should be ongoing.

    Sound Bites

    "Trust in HR around AI still needs to be built"

    "Candidates desire feedback, not ghosting"

    "Understand the emotional response to change."

    "We need a whole new lens on bias training."

    "Responsibility by design is crucial."

    "You can't just grab any shiny object."

    "Let's not set the bar at just good enough."

    Chapters
    00:00 - Introduction to AI in HR
    02:48 - The Evolution of Performance Management
    05:47 - Building Trust in AI Tools
    08:53 - The Human Touch in Recruitment
    12:07 - Navigating Generational Differences in the Workforce
    15:02 - Data-Driven Insights for Talent Management
    17:55 - The Future of Workforce Planning
    20:51 - Leveraging AI for Talent Development
    25:52 - Hiring Beyond Bias: The Need for Objective Criteria
    27:06 - Navigating Transformation: Challenges and Opportunities
    29:51 - Understanding Emotional Responses to Change
    33:30 - AI Literacy: Empowering Organizations and Individuals
    35:49 - Responsible AI: Training and Policies for Ethical Use
    38:53 - Evaluating AI Tools: The Importance of Critical Thinking
    46:52 - The Interplay of Data Literacy and AI Literacy

    Sarah Katherine Schmidt: https://www.linkedin.com/in/sarahkatherineschmidt
    PeopleLogic: https://peoplelogic.ai

    For advisory work and marketing inquiries:
    Bob Pulver: https://linkedin.com/in/bobpulver
    Elevate Your AIQ: https://elevateyouraiq.com

    Thanks to Warden AI (https://warden-ai.com) for their sponsorship and support of the show! Warden is an AI assurance platform for HR technology to demonstrate AI-powered solutions are fair, compliant and trustworthy. 

  • In this live episode from HR Tech 2024, Bob Pulver sits down with Brett Coin, Head of Talent Transformation at Findem, to discuss the future of recruiting and workforce management. Brett shares his journey from a recruiting practitioner to leading AI-driven talent transformation initiatives at Findem. Together, they explore how AI can optimize sourcing, enhance candidate engagement, and challenge traditional recruiting models.
    The conversation highlights key strategies for leveraging AI to build proactive talent pools, improve referral quality, and rethink workforce planning with a focus on both full-time and contingent workers. Brett also discusses how Findem is empowering organizations to unlock the value of their internal and external talent networks while addressing long-standing challenges like bias in sourcing and inefficiencies in traditional applicant tracking systems (ATS).
    Key Topics:


    Proactive Talent Sourcing: Moving beyond job postings to create AI-driven, multi-channel strategies that identify top talent faster.


    AI in Recruitment: How Findem’s platform leverages AI to optimize sourcing, refresh ATS databases, and boost recruiter productivity.


    Referrals and Internal Mobility: Using AI to identify and engage untapped talent within organizations, including alumni and employee networks.


    Education and Adoption: Bridging the gap between leaders’ AI vision and recruiters’ day-to-day habits to ensure successful AI implementation.


    Future of Talent Management: How organizations can leverage AI to enhance workforce agility, from internal mobility to contingent workforce planning.

    Key Takeaways:

    AI tools like Findem are shifting recruitment from reactive to proactive, enabling organizations to identify and engage talent more effectively across multiple channels.

    Leveraging AI to refresh ATS data can unlock hidden talent pools, reducing the need for costly external sourcing.

    Organizations must prioritize education and alignment between leaders’ strategies and recruiters’ execution to fully realize AI’s potential.

    Building intentional talent pools and engaging candidates proactively can significantly enhance response rates and hiring efficiency.

    Responsible AI practices, such as minimizing bias and ensuring transparency, are critical for long-term success in AI-driven recruitment.

    Sound Bites:

    "AI isn’t here to replace recruiters—it’s here to make their work more impactful by eliminating inefficiencies."

    "Your ATS isn’t just a database—it’s a goldmine of untapped talent if you know how to access it."

    "Recruiting isn’t about filling roles; it’s about building relationships and engaging talent in meaningful ways."

    "Organizations need to think holistically about their talent network—employees, alumni, and even contingent workers are part of the same ecosystem."

    Chapters:
    00:00 - Introduction: Live from HR Tech 2024 with Brett Coin
    03:10 - Brett’s Journey: From recruiting practitioner to Head of Talent Transformation at Findem
    07:45 - Transforming Sourcing with AI: Leveraging proactive, multi-channel strategies
    12:30 - Refreshing ATS Data: Uncovering hidden talent pools with AI
    17:20 - Improving Referral Programs: Using AI to enhance referral quality and engagement
    23:45 - Internal Mobility and Retention: Rethinking workforce planning with AI insights
    30:15 - Bridging the Adoption Gap: Educating recruiters on AI tools
    35:50 - Responsible AI in Recruitment: Addressing bias and building trust
    41:20 - The Future of Talent Management: Total talent strategy with AI

    Brett Coin: https://www.linkedin.com/in/brettcoin
    Findem: https://findem.ai

    For advisory work and marketing inquiries:
    Bob Pulver: https://linkedin.com/in/bobpulver
    Elevate Your AIQ: https://elevateyouraiq.com

    Thanks to Warden AI (https://warden-ai.com) for their sponsorship and support of the show! Warden is an AI assurance platform for HR technology to demonstrate AI-powered solutions are fair, compliant and trustworthy.

  • Bob Pulver speaks with Kevin Clark, President and Founder of Content Evolution. They discuss Kevin's extensive background at IBM (where Bob and Kevin first crossed paths), Kevin's transition into consulting, and the innovative work being done at Content Evolution, particularly in the realm of AI and digital advisors. The conversation emphasizes the importance of asking better questions when interacting with and training AI, and the evolving nature of content and customer engagement. Bob and Kevin focus much of the discussion on the transformative impact of AI on individual and collective intelligence, the evolution of job roles, and the necessity for organizations to adapt to both technology and employee expectations. They discuss the importance of harnessing collective intelligence even in the age of AI (which Kevin has just published a book about), the future of customized Digital Advisors, the concept of ‘digital inheritance’, and the impact of reverse mentoring on technology adoption. 
    Keywords
    AI, Content Evolution, Digital Advisors, Leadership Development, IBM, Innovation, Customer Experience, Market Research, Strategy, Technology, AI, collective intelligence, job descriptions, organizational change, digital advisors, digital inheritance, roles, automation, technology, future of work
    Takeaways

    Kevin Clark transitioned from a 30-year career at IBM to consulting.

    Content Evolution focuses on innovation and strategic directions.

    Digital advisors are customized AI tools that reflect individual expertise.

    Asking better questions is crucial for success in the AI era.

    Character and competence are essential for effective leadership.

    The landscape of customer experience is rapidly changing with AI.

    Organizations must adapt to leverage skills on demand.

    The importance of understanding undiscovered functionalities in technology.

    Collaboration and collective intelligence drive innovation at Content Evolution.

    The future of work will require agility and adaptability in teams.

    AI is augmenting both individual and collective intelligence.

    Job descriptions are evolving; roles need to be more fluid.

    Organizations must adapt to the changing fitness landscape.

    Collective intelligence can enhance decision-making processes.

    Digital advisors can provide valuable insights and reflections.

    Creating a digital inheritance can pass down knowledge and experiences.

    Roles should be prioritized over rigid job descriptions.

    Embracing technology is essential for career significance.

    Reverse mentoring can bridge the technology gap in organizations.

    Organizing information is key to leveraging AI effectively.

    Chapters
    00:00 Introduction to Kevin Clark's Journey
    12:20 Content Evolution and Its Mission
    17:36 Digital Advisors and AI Customization
    25:16 The Importance of Asking Better Questions
    33:39 The Evolution of Job Descriptions
    39:15 Harnessing Collective Intelligence
    45:17 The Future of Digital Advisors
    53:57 Redefining Roles in Organizations

    Kevin Clark: https://www.linkedin.com/in/kevin-clark-0057b81
    Content Evolution: https://contentevolution.net/
    “Collective Intelligence in the Age of AI” (Kevin’s book): https://www.amazon.com/Collective-Intelligence-Age-Kevin-Clark/dp/B0DKDB9WTH/

    For advisory work and marketing inquiries:
    Bob Pulver: https://linkedin.com/in/bobpulver
    Elevate Your AIQ: https://elevateyouraiq.com

  • Bob chats with Jack Houghton, co-founder and Chief Product Officer of Mindset AI, about the evolution of AI and its transformative role in learning, development, and content management. Jack shares his journey in AI, insights into generative AI’s rapid advancements, and the challenges of ensuring accuracy and trust in these systems. The conversation explores how AI as a tool to enhance human capability, how organizations can implement AI responsibly, and the disruptive potential of AI agents in reshaping user experiences. They also discuss the critical importance of data quality, accountability in AI workflows, and what the future holds for AI’s integration into our lives.
    Keywords
    Generative AI, AI in Learning and Development, Responsible AI, AI Agents, Data Quality, Trust in AI, Human-AI Interaction, Workflow Automation, Knowledge Management, Innovation in AI
    Takeaways

    Generative AI is reshaping user interactions with technology, but accuracy and trust are essential.

    AI should enhance human capability, not replace it.

    Data quality and transparency are critical for responsible AI workflows.

    AI agents offer opportunities for efficiency but require careful design to avoid bias or errors.

    Organizations must focus on verified knowledge and user-friendly AI applications.

    AI tools can transform learning and development by curating personalized journeys.

    Responsible AI implementation involves regular audits, observability, and human oversight.

    Future AI applications may enable highly personalized support systems across various domains.

    Sound Bites

    "Can technology adapt to people instead of the other way around?"

    "Generative AI makes enterprise content management faster, simpler, and more intuitive."

    "Trust is critical — we need accuracy to avoid hallucinations in AI."

    "Every single SaaS application will soon integrate conversational workflows."

    "The future of AI is all about enhancing, not replacing, human potential."

    "Data quality is the lifeblood of effective AI systems."

    "Responsible AI requires accountability and transparency at every step."

    "AI agents will eventually outnumber humans in multi-agent workflows."

    Chapters
    00:00 - Introduction to Jack Houghton and Mindset AI
    02:21 - Early AI experiences and the evolution of machine learning
    03:39 - The impact of generative AI on content management systems
    05:28 - Challenges of trust, accuracy, and hallucinations in AI
    07:28 - Target use cases for AI in learning and development
    09:10 - AI coaches and performance support tools
    11:19 - Measuring ROI and impact of AI tools in organizations
    14:37 - Balancing efficiency, trust, and employee expectations with AI
    19:04 - The integration of AI agents with legacy systems
    26:12 - Rethinking software and SaaS in the era of AI agents
    31:08 - Responsible AI: Addressing data quality, bias, and accountability
    38:12 - Future scenarios for AI agents and their integration into everyday life
    44:04 - Closing thoughts on advancing AI responsibly

    Jack Houghton: https://www.linkedin.com/in/jack-houghton1
    Mindset AI: https://www.mindset.ai/

    For advisory work and marketing inquiries:
    Bob Pulver: https://linkedin.com/in/bobpulver
    Elevate Your AIQ: https://elevateyouraiq.com

  • Bob Pulver speaks with Barb Hyman, CEO and founder of Sapia.ai, about the transformative role of AI in recruitment and HR. Barb shares her journey from law to HR and the inception of Sapia.ai, emphasizing the need for data-driven hiring practices that challenge biases and improve candidate experiences. The conversation explores the complexities of global regulations surrounding AI, the importance of ethical AI practices, and the future of HR technology, highlighting the shift towards self-service solutions and the critical role of retention metrics in evaluating hiring success. Barb and Bob discuss the evolving role of HR in talent acquisition, emphasizing the importance of data-driven decision-making and the impact of AI on recruitment processes. Barb explains how benchmarking can enhance HR performance and accountability, and she shares her perspective on the future of data ownership in HR, highlighting the need for individuals to have control over their data. They also talk about the potential for AI to transform learning and development, and why organizations must generate excitement about AI opportunities to drive widespread adoption.
    Keywords
    Sapia.ai, Barb Hyman, AI in hiring, recruitment technology, bias in hiring, ethical AI, HR technology, global regulations, data-driven hiring, employee retention, HR, talent acquisition, data-driven decision making, AI in recruitment, candidate experience, hiring process, data ownership
    Takeaways

    Barb Hyman's diverse background informs her approach to HR and AI.

    Data and science are crucial in reimagining hiring processes.

    The hiring process should minimize information asymmetry.

    Bias in hiring can be challenged by using chat-based interviews.

    Global regulations on AI vary significantly, impacting recruitment.

    Trust and transparency are essential for ethical AI practices.

    Retention metrics should be prioritized over engagement metrics.

    The future of HR technology lies in API-driven solutions.

    Self-service tools can enhance employee development and feedback.

    HR leaders must adapt to a rapidly changing landscape. 

    HR must enable hiring managers to make informed decisions.

    Data-driven insights can transform L&D programs.

    HR is overwhelmed with data that lacks utility.

    Benchmarking HR performance creates accountability.

    AI is changing the recruitment landscape significantly.

    The candidate experience should be dignified and valued.

    Data ownership is shifting towards employees.

    AI can enhance the efficiency of hiring processes.

    Organizations need to rethink their recruitment strategies.

    Excitement about AI can drive its adoption in HR.

    Sound Bites

    "Trust is one of our values."

    "The power of AI is that you get better."

    "Don't buy any more platforms."

    "Retention is the North Star metric for HR."

    "The whole world of HR is changing."

    "HR are the ultimate decision makers."

    "HR is drowning in data, but none is useful."

    "Data ownership gives people agency."

    "How do we get people excited about AI?"

    Chapters
    00:00 Introduction to Barb Hyman and Sapia.ai
    02:53 The Importance of Data in Hiring
    05:47 Challenging Bias in Recruitment
    08:50 Navigating Global Regulations in AI Hiring
    11:57 Building Trust and Ethical AI Practices
    14:58 The Future of HR Technology and AI
    17:48 Understanding Skills and Retention Metrics
    27:42 The Evolving Role of HR in Talent Acquisition
    30:49 Data-Driven Decision Making in HR
    32:50 Benchmarking HR Performance for Accountability
    34:28 The Impact of AI on Recruitment Processes
    38:01 Enhancing the Candidate Experience
    42:45 Reimagining the Hiring Process
    48:27 The Future of Data Ownership in HR

    Barb Hyman: https://www.linkedin.com/in/barbarahyman
    Sapia.ai: https://sapia.ai


    For advisory work and marketing inquiries:
    Bob Pulver: https://linkedin.com/in/bobpulver
    Elevate Your AIQ: https://elevateyouraiq.com

  • Bob Pulver speaks with John Hansen, Chairman and CEO of Atana, about his extensive background in technology, the importance of diversity in the tech industry, and the transformative potential of AI. John shares his journey through various tech companies (this is his 8th, in fact), his passion for creating inclusive workplaces, and his insights on the latest advancements in generative AI. Bob and John discuss the user experience with AI, the adoption challenges it faces, and the enduring need for human touch in technology. They discuss the overarching challenges and opportunities presented by modern technology, particularly in the context of learning and development. John shares stories and insights from his experiences in Africa, highlighting how leapfrogging technology can lead to significant advancements. John talks about the unique characteristics of Gen Z as digital natives and the importance of adapting educational methods to better serve future generations. The conversation emphasizes the need to maximize human potential through technology while addressing the challenges of integrating new tools responsibly. It’s an enlightening discussion exploring the intersection of technology, culture, and education. 
    Keywords
    AI, technology, diversity, generative AI, workplace transformation, human-AI interaction, John Hansen, Atana, leadership, innovation, technology, AI, learning, development, Gen Z, digital natives, leapfrogging, education, infrastructure, cultural change
    Takeaways

    John Hansen has founded eight companies and has a strong background in technology.

    Diversity in decision-making bodies leads to better outcomes.

    Generative AI represents a significant shift in user interaction with technology.

    AI should support human endeavors rather than replace them.

    The limitations of AI include issues with authenticity and hallucinations.

    Human touch and physical interaction remain important despite technological advancements.

    AI can enhance content creation but still requires human input.

    The future of technology will involve a blend of AI and human creativity.

    Sticky notes may persist as a preferred method of note-taking for many.

    Legacy infrastructure often hinders technological advancement.

    Cultural traditions can coexist with modern technology.

    Leapfrogging technology can lead to unexpected breakthroughs.

    AI's evolution presents both opportunities and challenges.

    Different learning modalities serve different educational needs.

    In-classroom instruction should focus on engagement, not just knowledge transfer.

    Gen Z's digital skills are unmatched, but they face social challenges.

    Technology can help eliminate intellectual waste in learning.

    Companies must adapt to the strengths of new generations.

    Responsible use of technology is crucial for future success.

    Chapters
    00:00 Introduction to John Hansen and Atana
    06:05 The Importance of Diversity in Tech
    12:01 User Interaction with AI
    18:00 Challenges and Limitations of AI
    26:23 Legacy Infrastructure vs. Modern Technology
    32:10 The Evolution of AI: Breakthroughs and Challenges
    45:04 Gen Z: The Digital Natives and Their Impact
    51:30 Maximizing Human Potential with Technology

    John Hansen: https://www.linkedin.com/in/johnjhansen
    Atana: https://www.atana.com 

    For advisory work and marketing inquiries:
    Bob Pulver: https://linkedin.com/in/bobpulver
    Elevate Your AIQ: https://elevateyouraiq.com

  • Bob Pulver speaks with Isabelle Bichler, co-founder and COO of Retrain.ai, about the critical role of responsible AI in HR and the pressing skills gap in the workforce. Isabelle’s background is beyond impressive, and in addition to her leadership role, she inspires future leaders through mentorships across the US and Israel. Bob and Isabelle discuss the importance of data in HR decision-making, the cultural shifts needed for AI adoption, and the significance of continuous learning and adaptability in the face of rapid technological change. Isabelle emphasizes the need for responsible AI practices and the role of women in tech, while also exploring the future of AI in HR and the importance of AI literacy for organizations.
    Keywords
    AI, HR, skills gap, responsible AI, workforce development, data analytics, talent acquisition, continuous learning, women in tech
    Takeaways

    Isabelle emphasizes the importance of responsible AI in HR.

    The skills gap is a pressing issue that needs addressing.


    Retrain.ai aims to bridge the skills gap through innovative solutions.

    Data quality and integration are crucial for effective HR practices.

    AI can enhance human capabilities rather than replace them.

    Continuous learning and adaptability are essential in the AI era.

    Women are underrepresented in AI, which is critical to address.

    AI literacy is vital for organizations to succeed in the digital age.

    Responsible AI practices must be integrated from the start.

    Sound Bites

    "We established Retrain to solve the skills gap."

    "44% of workers will need upskilling by 2027."

    "Women need to augment their ability with AI."

    "AI can enhance you, not replace you."

    "Responsible AI must be designed from the start."

    "Data quality is the lifeblood of AI."

    "We need to embrace exploration in AI."

    Chapters
    00:00 Introduction to Responsible AI in HR
    03:01 The Skills Gap and Its Implications
    05:53 Retrain.ai: Bridging the Skills Gap
    08:59 The Importance of Data in HR
    11:47 AI and the Future of Work
    15:05 Cultural Shifts in AI Adoption
    17:54 Responsible AI: Balancing Innovation and Ethics
    21:09 The Role of Women in AI
    23:48 Contingent Workforce and Skills Intelligence
    27:04 The Future of AI in HR Tech
    29:50 AI Literacy and Organizational Readiness
    32:48 Conclusion and Future Outlook

    Isabelle Bichler: https://www.linkedin.com/in/isabelle-bichler-eliasaf-9504191
    Retrain.ai: https://www.retrain.ai/platform/

    For advisory work and marketing inquiries:
    Bob Pulver: https://linkedin.com/in/bobpulver
    Elevate Your AIQ: https://elevateyouraiq.com

  • Bob Pulver speaks with Jeff Pole, co-founder and CEO of Warden AI, about the critical issues surrounding trust in AI technology, particularly in the context of HR and recruitment. They discuss the importance of third-party assurance in AI systems, the fluidity of AI terminology, and the need for continuous monitoring to ensure compliance and fairness. Jeff shares insights on how AI can potentially enhance fairness in hiring practices and the implications of emerging AI legislation across the globe. Bob and Jeff discuss the widespread issue of age discrimination in hiring, and Warden AI’s newly announced capabilities to check for age bias in AI-powered hiring solutions. They explore future opportunities and challenges in Responsible AI governance, including the implications of existing discrimination laws, the need for comprehensive data to assess bias, and the evolving landscape of AI adoption in various sectors, particularly in the public domain. Bob and Jeff conclude by emphasizing the importance of balance between innovation and ethical considerations in AI to maintain trust across stakeholder communities.
    Keywords
    AI, trust, assurance, governance, HR technology, bias, compliance, monitoring, legislation, fairness, AI, age bias, discrimination, responsible AI, governance, technology, workforce, regulations, innovation, public sector
    Takeaways

    AI technology can be a force for good if used correctly.

    Warden AI focuses on third-party assurance for AI systems.

    Continuous monitoring of AI is crucial for trustworthiness.

    The terminology around AI governance is fluid and evolving.

    Legislation is pushing for more transparency in AI processes.

    AI can help identify and correct bias in recruitment.

    The potential for AI to improve fairness in hiring is significant.

    Emerging laws will likely increase scrutiny on AI systems.

    AI can help unlock hidden talent pools in the workforce.

    The future of AI in HR is about enhancing diversity and inclusion. 

    Age discrimination is a significant issue in hiring.

    AI systems must comply with existing discrimination laws.

    The first AI bias lawsuit was related to age discrimination.

    Employers can unintentionally lead to discriminatory outcomes.

    Five generations will soon be part of the workforce.

    Data collection is crucial for assessing AI bias.

    Counterfactual analysis is a technique to test AI systems.

    Responsible AI practices can coexist with innovation.

    AI literacy is essential for effective adoption.

    AI adoption is a gradual process, not an immediate change.

    Sound Bites

    "How can we trust and safely adopt AI?"

    "Technology can be a force for good in society."

    "We're working on age bias detection capability."

    "The first AI bias lawsuit was for age bias."

    "We have to keep in mind existing legislation."

    "Five generations will be in the workforce soon."

    "We bring our own data to test AI systems."

    "Counterfactual analysis helps assess AI bias."

    "AI can augment human processes effectively."

    "It's a marathon, not a sprint with AI adoption."

    Chapters
    00:00 Introduction to AI and Trust Issues
    03:00 Warden AI's Mission and Assurance Role
    05:50 Understanding AI Terminology and Governance
    08:51 The Importance of Continuous Monitoring
    12:13 AI in HR: Opportunities and Challenges
    14:45 The Role of Legislation in AI Assurance
    18:10 AI's Potential for Fairness in Hiring
    21:05 The Future of AI and Workforce Diversity
    28:59 Addressing Age Bias in AI Systems
    41:24 Navigating Responsible AI and Governance
    50:34 The Future of AI: Opportunities and Cautions

    Jeff Pole: https://www.linkedin.com/in/jeffrey-pole-91887a44
    Warden AI: https://www.warden-ai.com/
    Addressing Age Discrimination: https://www.warden-ai.com/blog/age-bias-ai-hiring-age-discrimination-fairer-recruitment

    For advisory work and marketing inquiries:
    Bob Pulver: https://linkedin.com/in/bobpulver
    Elevate Your AIQ: https://elevateyouraiq.com

  • Bob Pulver and Toby Culshaw, a 20-year talent industry veteran and author of "Talent Intelligence: Use Business and People Data to Drive Organizational Performance," delve into the evolving landscape of talent intelligence, the current dynamics of the labor market, and the impact of AI on workforce management. They discuss the importance of community engagement in talent acquisition, the challenges of employee retention, and the ongoing debate around remote versus in-office work. The conversation highlights the need for transparency in organizational changes and the role of AI in shaping future workforce strategies. Toby and Bob explore how AI and automation are evolving, including the implications for cost dynamics, work redesign, and the redefinition of roles in talent acquisition. They emphasize the importance of maintaining a human element in management and leadership, while also addressing the ethical considerations of AI in the workplace. The discussion highlights the need for creativity and the balance between AI and human input, as well as practical advice for individuals looking to enhance their AI literacy.
    Keywords
    Talent Intelligence, Labor Market, AI, Employee Engagement, Remote Work, Workforce Management, Community Engagement, Organizational Change, Talent Acquisition, Future of Work, AI, automation, future of work, talent acquisition, human element, leadership, technology, creativity, AI literacy, productivity
    Takeaways

    Talent intelligence is essential for understanding the external labor market and internal workforce needs.

    Current labor market dynamics show low attrition rates due to job security concerns.

    Companies need to adapt to the changing workforce dynamics post-COVID.

    Understanding the intersection of AI and talent intelligence is crucial for future strategies. 

    Roles in talent acquisition are likely to be redefined due to AI.

    AI can enhance decision-making but should not replace human responsibility.

    The future of work will involve more fluid and organic structures.

    The community plays a crucial role in sharing knowledge and resources in talent intelligence.

    Ethical considerations are crucial when implementing AI in leadership.

    Creativity and human touch are essential in content creation.

    AI tools should complement rather than replace human roles.

    Continuous learning and adaptation are necessary in the age of AI.

    Sound Bites

    "People want to be treated like a grown up."

    "AI is already taking on quite a few tasks."

    "We need very clear rules and engagement."

    "AI tools should complement the manager."

    "We need to rethink success metrics."

    "We can't let it be the end editor."

    Chapters
    00:00 Introduction to Talent Intelligence and Community Engagement
    03:05 The Role of Talent Intelligence in Modern Organizations
    06:06 Understanding the Current Labor Market Dynamics
    09:00 The Impact of AI on Talent Acquisition and Workforce Management
    12:13 Employee Engagement and Retention Strategies
    15:14 The Future of Work: Remote vs. In-Office Dynamics
    18:12 Navigating Organizational Change and Transparency
    21:03 The Intersection of AI and Talent Intelligence
    31:02 The Cost Dynamics of AI and Automation
    33:22 Navigating the Future of Work
    35:42 Redefining Roles in Talent Acquisition
    38:54 The Human Element in AI Management
    40:47 The Future of Work Structures
    42:39 Ethics and AI in Leadership
    45:01 Exploring New Technologies in Work
    48:56 The Balance of AI and Human Creativity
    57:54 Advice for Embracing AI Literacy

    Toby Culshaw: https://www.linkedin.com/in/tobyculshaw
    Talent Intelligence Collective: https://talentintelligencecollective.substack.com/
    “Talent Intelligence: Use Business and People Data to Drive Organizational Performance” (Toby’s book): https://www.amazon.com/Talent-Intelligence-Business-Organizational-Performance/dp/1398607231

    For advisory work and marketing inquiries:
    Bob Pulver: https://linkedin.com/in/bobpulver
    Elevate Your AIQ: https://elevateyouraiq.com

  • Bob Pulver and Joe Lazer explore the evolution of AI, its implementation challenges in business, and the importance of storytelling in the age of AI. Joe shares his personal journey in the AI space, discussing his experiences at Contently and A-Team, and how companies are navigating the complexities of AI adoption. Bob and Joe delve into the significance of the human touch in content creation and the future of AI detection. They explore the importance of maintaining authenticity and unique human elements in quality storytelling. They discuss the potential dangers of relying too heavily on AI, particularly in the context of youth engagement and the development of communication skills. The conversation also touches on practical advice for writers on how to leverage AI as a thought partner while preserving their unique voice and ideas. Finally, they speculate on the future of storytelling in the age of AI, highlighting the need for responsible use and the potential for collective intelligence in creative processes.
    Keywords
    AI, storytelling, business strategy, generative AI, content marketing, innovation, technology, entrepreneurship, partnerships, implementation challenges, AI, content creation, authenticity, storytelling, digital twins, youth engagement, writing therapy, responsible AI, creativity, technology
    Takeaways

    Storytelling is becoming increasingly important in the age of AI.

    Understanding client needs is crucial for successful AI projects.

    Partnerships and ecosystems are essential for AI development.

    The last mile of AI implementation is often the hardest.

    Generative AI is reshaping business strategies.

    AI detection tools are still in development.

    The future of work will heavily rely on soft skills; AI can enhance productivity but shouldn't replace original thinking.

    Authenticity in storytelling is crucial; AI cannot replicate personal experiences.

    Digital twins may undermine trust and authenticity in content creation.

    Younger audiences are drawn to authentic, relatable content.

    AI tools can serve as thought partners for writers.

    Storytelling will be a vital skill in the AI age.

    AI can help connect disparate ideas and personal stories.

    Curiosity and hands-on experience with AI tools are essential.

    The future of storytelling may involve collective intelligence and co-creation.

    Responsible AI use is critical, especially concerning youth engagement.

    Sound Bites

    "AI has created a groundswell of interest."

    "What's the actual high ROI use case?"

    "Every company wants to talk to their data."

    "We need better watermarking and AI detection."

    "AI content is often dull and soulless."

    "Digital twins defeat the point of authenticity."

    "Nobody wants personalized versions of TV shows."

    "AI can be a thought partner for writers."

    "Be curious; spend 10 hours using AI tools."

    Chapters
    00:00 Introduction to AI and Personal Background
    03:14 The Evolution of AI in Business
    05:59 Navigating AI Implementation Challenges
    09:04 Understanding Client Needs and Market Dynamics
    11:47 The Role of Storytelling in the Age of AI
    15:01 Building Partnerships and Ecosystems
    17:53 Personal Projects and Future Aspirations
    20:59 The Importance of Human Touch in AI Content
    23:57 AI Detection and the Future of Content Creation
    26:58 The Role of AI in Content Creation
    30:12 Authenticity vs. Digital Twins
    32:36 The Human Element in Storytelling
    34:36 Navigating AI's Impact on Youth
    36:46 Writing Therapy and AI as a Thought Partner
    43:41 Future Horizons of AI in Storytelling

    Joe Lazer: https://www.linkedin.com/in/joe-lazer-lazauskas-8b442026
    Joe’s blog: https://storytellingedge.substack.com/
    Joe’s book, “The Storytelling Edge”: https://www.amazon.com/Storytelling-Edge-Transform-Business-Screaming/dp/1119483352/
    A.Team: https://www.a.team/

    For advisory work and marketing inquiries:
    Bob Pulver: https://linkedin.com/in/bobpulver
    Elevate Your AIQ: https://elevateyouraiq.com

  • Bob Pulver speaks with Lydia Wu, an expert in all things HR tech and future of work. They discuss Lydia's journey in the HR tech industry, her initiative 'Oops! Did I Think That Out Loud?', and the importance of transparency and accountability in HR technology. Bob and Lydia talk about the challenges of fast-paced innovation in HR tech and the need for a holistic understanding of the ecosystem to ensure responsible AI practices. The conversation gets into the complexities of AI in the HR tech landscape, discussing the challenges of separating fact from fiction, and the role of people analytics in talent transformation. They emphasize the need for better questions from buyers, the significance of storytelling with data, and the skills gap in HR. Bob and Lydia hit on compliance and risk management in the age of AI, the evolving landscape of HR leadership, the impact of AI tools like Bersin’s Galileo on HR market research, the importance of curiosity and play in the workplace, and the balance between innovation and trust in AI applications. 
    Keywords
    HR Tech, AI, transparency, innovation, accountability, startup, ecosystem, DEI, AI, Responsible AI, People Analytics, Data Storytelling, Skills Gap, Workforce Impact, Compliance, Risk Management, AI Tools, fractional leadership, HR research, Galileo, AI tools, workplace innovation, curiosity, play, instant gratification, market research, technology in HR
    Takeaways

    Lydia emphasizes the importance of transparency in HR discussions.

    Fast-paced innovation can lead to significant impacts on end users.

    HR tech designers need to consider the full ecosystem when launching solutions.

    Accountability is crucial in the HR tech industry.

    Lydia advocates for positive feedback rather than criticism in HR tech.

    Understanding deeper layers of innovation is essential for success.

    Engagement and people-centric approaches are vital in HR tech.

    Separating fact from fiction in AI is crucial.

    Buyers need to ask better questions about AI solutions.

    Responsible AI requires more than just compliance.

    People analytics is often seen as a luxury.

    Storytelling with data is essential for HR success.

    The skills gap in HR is widening with AI advancements.

    HR must understand the implications of AI on workforce.

    Compliance and risk management are critical in AI adoption.

    New AI tools can bridge gaps in HR practices.

    HR must evolve to support business needs effectively.

    Attention spans are decreasing, necessitating quicker information access.

    Balancing theory and practice is crucial in HR research.

    AI tools should acknowledge their limitations to maintain trust.

    Curiosity and play are essential for innovation in the workplace.

    AI can help expand ideas but may struggle with summarization.

    The integration of AI in HR requires responsible innovation.

    Understanding AI's capabilities can lead to new ideas and applications.


    Chapters
    00:00 Introduction to HR Tech and Lydia Wu's Journey
    03:04 The Real Talk in HR Tech: Transparency and Accountability
    05:55 The Impact of Fast-Paced Innovation in HR Tech
    08:00 Navigating the Landscape of AI in HR Tech
    13:52 The Role of People Analytics
    20:05 The Skills Gap in HR
    26:05 Compliance and Risk in the Age of AI
    30:49 The Rise of Fractional Leadership
    38:32 Galileo: Transforming HR Research
    44:12 AI in the Workplace: Balancing Innovation and Trust
    50:37 Curiosity and Play: The Future of Work

    Lydia Wu: https://www.linkedin.com/in/lydiaywu
    Oops! Did I Think That Out Loud: https://beacons.ai/oopsdidithinkthatoutloud


    For advisory work and marketing inquiries:
    Bob Pulver: https://linkedin.com/in/bobpulver
    Elevate Your AIQ: https://elevateyouraiq.com

  • Bob sits down with Giancarlo Erra, a creative tech entrepreneur with extensive experience in AI across numerous domains. They discuss the challenges small businesses face in adopting AI, the misconceptions surrounding the technology, and the importance of education and critical thinking in navigating the AI landscape. Giancarlo emphasizes the need for society to take responsibility for AI adoption and the importance of upskilling the workforce to adapt to the changing job market. Bob and Giancarlo also discuss the evolving landscape of AI and its implications for skills, education, and employment. They emphasize the importance of durable skills such as critical thinking and empathy, the need for responsible AI usage, and the potential of custom GPTs to empower users without technical backgrounds. Giancarlo shares additional insights on practical approaches to AI training, the role of AI in creative processes, and the necessity of ongoing education to navigate the challenges posed by AI technologies.
    Keywords
    AI, small business, education, critical thinking, technology adoption, media influence, workforce skills, upskilling, societal responsibility, AI risks, AI, durable skills, education, upskilling, custom GPTs, creative processes, responsible AI, technology integration, talent management, automation
    Takeaways

    Giancarlo Erra has been a creative tech entrepreneur for 25 years.

    Small businesses often struggle with AI adoption due to limited resources.

    Many businesses put technology first before understanding their actual needs.

    The media often creates confusion around AI advancements.

    Education is crucial for understanding and using AI effectively.

    Critical thinking is a vital skill in the age of AI.

    Society must take responsibility for how AI is used.

    Upskilling is essential for adapting to the future job market. 

    Durable skills like critical thinking and empathy are essential in the AI era.

    Over-reliance on AI outputs can lead to negative consequences.

    Education and upskilling are crucial for adapting to AI integration.

    AI should enhance human capabilities rather than replace them.

    Experimentation with AI tools is key to understanding their potential.

    AI can serve as a valuable brainstorming tool for generating ideas.

    Responsible AI usage requires sensitivity and fairness in implementation.

    The responsibility for educating others about AI lies with us.

    Sound Bites

    "You need to understand what you need."

    "AI is not a silver bullet."

    "We need more critical thinkers."

    "We will always need critical thinking and empathy."

    "Don't be overly reliant on AI outputs."

    "Education is key to understanding AI's impact."

    Chapters
    00:00 Introduction to Giancarlo Erra and His Background
    03:09 AI in Small Businesses: Patterns and Challenges
    05:52 Understanding AI: Misconceptions and Media Influence
    09:12 The Importance of Education and Critical Thinking
    12:12 The Future of Work: Human Skills vs. AI
    14:53 Societal Responsibility in AI Adoption
    18:13 Navigating AI Risks and Regulations
    20:58 The Role of Education in AI Literacy
    23:58 Empowering the Workforce: Upskilling and Adaptation
    30:50 The Importance of Durable Skills in the Age of AI
    32:14 Navigating AI's Impact on Talent and Employment
    34:53 Education and Upskilling for AI Integration
    38:23 Practical Approaches to AI Training and Tools
    41:52 Custom GPTs: Empowering Users Without Technical Skills
    44:11 Exploring AI's Role in Creative Processes
    59:56 Final Thoughts on Getting Started with AI

    Giancarlo Erra: https://www.linkedin.com/in/giancarloerra
    Promethean Box Ltd: https://prometheanbox.com
    Tweetify It: https://tweetify.it
    CopyForge AI: https://copyforge.ai
    Your Vault AI: (https://yourvault.ai)

    For advisory work and marketing inquiries:
    Bob Pulver: https://linkedin.com/in/bobpulver
    Elevate Your AIQ: https://elevateyouraiq.com

  • Bob Pulver speaks with Jon Stross, President and Co-founder of Greenhouse, about his journey to entrepreneurship and the attributes critical to his success. They talk about the evolution of talent acquisition technology, the importance of structured interviewing, and the changing landscape of recruitment. Bob and Jon also discuss the significance of candidate experience, the role of AI in hiring processes, and the need for organizations to commit to improving their hiring maturity. Jon also introduces the Greenhouse Verified program, aimed at enhancing candidate communication and experience, and shares insights on how companies can leverage AI responsibly in their recruitment efforts.
    Keywords
    Talent Acquisition, Recruitment Technology, Greenhouse, Structured Interviewing, Hiring Maturity, Candidate Experience, AI in Recruitment, Talent Landscape, Greenhouse Verified, Candidate Communication
    Takeaways

    Jon Stross has had a long career in software and internet products, always maintaining a learning mindset.

    Greenhouse is a hiring software platform that manages the entire recruitment process.

    Structured interviewing helps mitigate bias and drive fairness in hiring.

    Hiring maturity is crucial for organizations to improve their recruitment processes.

    The talent landscape is changing with remote work and flexible hiring options.

    Greenhouse Verified highlights companies that treat candidates well, giving candidates greater confidence in employers.

    AI can enhance recruitment processes but must be used responsibly.

    Candidate communication is essential for a positive hiring experience.

    Recruiters should focus on long-term relationships with candidates.

    Existing vendors can provide AI solutions to improve recruitment efficiency.

    Sound Bites

    "How do you get great at hiring?"

    "We help people run a structured interviewing process."

    "We created an open API that made it really easy."

    Chapters
    00:00 Introduction to Talent Acquisition and Greenhouse
    03:12 The Evolution of Recruitment Technology
    05:59 Structured Interviewing and Mitigating Bias
    08:59 Hiring Maturity and Organizational Commitment
    12:05 The Changing Talent Landscape
    15:13 Greenhouse Verified: Enhancing Candidate Experience
    17:46 AI in Recruitment: Opportunities and Challenges
    21:09 The Importance of Candidate Communication
    23:50 The Role of AI in Hiring Processes
    27:14 The Future of Talent Acquisition
    30:02 Conclusion and Key Takeaways

    Jon Stross: https://www.linkedin.com/in/jonstross
    Greenhouse: https://www.greenhouse.com/
    Talent Makers (Jon’s book): https://www.amazon.com/Talent-Makers-Organizations-Structured-Inclusive/dp/1119785278


    For advisory work and marketing inquiries:
    Bob Pulver: https://linkedin.com/in/bobpulver
    Elevate Your AIQ: https://elevateyouraiq.com

  • Bob Pulver speaks with Tyler Fisk, who is currently the co-founder of two AI consultancies, Light Magic AI and Galactic Ranch, where they design, build, and implement customized AI solutions. Tyler has a knack for seeing what’s next and seizing opportunities, and his backstory is really interesting. Bob and Tyler talk about the evolution of AI in business, the importance of responsible AI practices, and AI’s potential transform workflows and knowledge work with AI agents. They discuss the challenges and opportunities presented by AI, including its impact on employment and the future of education. Tyler shares insights from his experiences with various AI projects, emphasizing the need for customization and ethical considerations in AI development. The conversation highlights the importance of AI literacy and the potential for AI to help solve many challenges facing organizations of all sizes. It's a longer episode than usual, but well worth your time. And if you are doubting whether AI can handle some of your unique use cases, this episode is a must listen.
    Keywords
    AI, agents, agentic workflows, automation, entrepreneurship, education, responsible AI, employment, technology, innovation
    Takeaways

    AI is transforming business workflows and knowledge work.

    Customization of AI solutions is crucial for effectiveness.

    Responsible AI practices are essential for ethical development.

    AI can help scale businesses and improve efficiency.

    Education systems need to adapt to incorporate AI.

    The future of work will involve collaboration with AI.

    Understanding AI literacy is vital for professionals.

    AI has the potential to address global challenges.

    Ethics in AI development must be prioritized.

    The pace of AI advancement requires continuous learning.

    Sound Bites

    "I want to get as many people involved in this space."

    "AI can help us achieve some of those things."

    "They didn't think it could be done."

    "There's no time like right now to begin."

    Chapters
    00:00 Introduction and Background of Tyler Fisk
    02:55 The Evolution of AI in Business
    05:56 Understanding AI Workflows and Adoption
    08:55 The Role of AI in Knowledge Work
    11:50 Ethics and Responsibility in AI Development
    14:57 AI's Impact on Employment and Workforce Dynamics
    17:53 The Future of AI and Education
    20:51 Agentic Workflows and Real-World Applications
    24:11 The Importance of Customization in AI Solutions
    26:56 Final Thoughts on AI's Potential and Challenges

    Tyler Fisk: https://www.linkedin.com/in/tyfisk
    Light Magic AI: https://www.lightmagic.ai/
    Maven course: https://maven.com/sara-davison/scale-with-aiworkflows-foundations


    For advisory work and marketing inquiries:
    Bob Pulver: https://linkedin.com/in/bobpulver
    Elevate Your AIQ: https://elevateyouraiq.com

  • In this episode of Elevate Your AIQ, host Bob Pulver speaks with Beth White, founder and CEO of MeBeBot, about the evolution of employee experience and the role of technology in enhancing workplace communication. Beth shares her journey from HR to tech, emphasizing the importance of understanding employee needs and creating a seamless experience through platforms like MeBeBot. The conversation delves into the significance of feedback loops, trust in AI solutions, and the necessity of data governance in the integration of AI in the workplace. In this conversation, Beth White and Bob Pulver discuss the foundational capabilities necessary for successful AI projects, the importance of user permissions, and the evolving landscape of AI regulations. They emphasize the need for trust and responsibility in AI usage, as well as the importance of elevating AI literacy through curiosity and experimentation. The discussion highlights the complexities of navigating AI in the workplace and the potential for significant changes in how organizations operate.
    Keywords
    Employee Experience, AI Solutions, MeBeBot, HR Technology, Feedback Loops, Data Governance, Trust in AI, Employee Communication, Digital Transformation, Workplace Innovation, AI, data governance, responsible AI, user permissions, AI regulations, ethical AI, AI literacy, trust in AI, AI tools, innovation
    Takeaways

    Beth White transitioned from HR to tech due to burnout.

    Employee experience is crucial for customer satisfaction.

    Feedback loops are essential for trust in AI solutions.

    AI must be accurate to build user trust.

    Data governance is fundamental for AI integration.

    Foundational capabilities around data maturity are essential for AI success.

    User permissions and data access are critical in AI interactions.

    The future of work may shift towards employee-controlled data.

    AI regulations are emerging from societal needs and pressures.

    Balancing innovation with responsibility is a key challenge in AI legislation.

    Trust in AI is a two-way street between employers and employees.

    Everyone has a role in ensuring responsible AI usage.

    Navigating AI complexities requires structured support and guidance.

    Curiosity and experimentation are vital for improving AI literacy.

    Practical use cases can help individuals become more comfortable with AI tools.

    Sound Bites

    "I was burnt out."

    "How do you remove the barriers?"

    "It's about the employee experience."

    "Foundational capabilities are key for AI success."

    "User permissions are crucial in AI interactions."

    "The future of work could be entirely different."

    Chapters
    00:00 Introduction to Employee Experience and Technology
    03:01 The Evolution of Employee Experience
    06:10 MeBeBot: Bridging Gaps in Employee Communication
    08:57 Feedback Loops and Trust in AI Solutions
    12:08 Navigating AI and Employee Needs
    15:03 The Importance of Accuracy in AI Responses
    18:07 Data Governance and AI Integration
    21:12 Future of AI in Employee Experience
    29:59 Foundational Capabilities for AI Success
    36:04 Navigating AI Regulations and Legislation
    41:59 Trust and Responsibility in AI Usage
    49:58 Elevating AI Literacy and Curiosity

    Beth White: https://www.linkedin.com/in/whitebeth
    MeBeBot: http://www.mebebot.com


    For advisory work and marketing inquiries:
    Bob Pulver: https://linkedin.com/in/bobpulver
    Elevate Your AIQ: https://elevateyouraiq.com