Afleveringen

  • This week, we're revisiting one of our favorite episodes because the conversation is just as relevant today as when it first aired.

    Design matters—but not in the way most coworking operators think.

    After helping design more than 2 million square feet of flexible workspace around the world, Dean Connell has a unique perspective on what makes a coworking space successful. It's not about following trends or choosing the right furniture. It's about creating spaces with personality, purpose, and a culture people genuinely want to be part of.

    In this conversation, Dean shares how he went from designing luxury bars and boutique hotels to becoming Creative Director at WeWork, the lessons he learned along the way, and why he believes too many coworking spaces have become predictable.

    If you're designing, renovating, or rethinking your coworking space, this episode will challenge the way you think about design, community, and member experience.

    In this episode, we cover:

    Dean's journey from hospitality design to leading creative projects at WeWork Why so many coworking spaces look and feel the same—and what operators can do differently The balance between scalable design and authentic community How thoughtful design influences culture, member experience, and brand perception Why operators should stop playing it safe and build spaces people remember

    Whether you're opening your first coworking space or planning your next renovation, this conversation is full of ideas to help you create a space that stands out—for all the right reasons.

    Resources Mentioned in this Podcast:

    Dean on LinkedIn

    I-AM.D.C website

    Wesley Edmonds on LinkedIn

    Connect with your Hosts:

    Connect with Giovanni on LinkedIn

    Connect with Jamie on LinkedIn

    Find Jamie on the Everything Coworking Podcast

  • What happens when someone leaves a career at the United Nations to open a coworking space in a small town? That's exactly what Alanna Imbach, Founder and CEO of Vibe Coworks, did.

    Alanna spent 17 years working around the world, including with the UN World Food Programme and WaterAid, before returning to her hometown of Poulsbo, Washington. What started as a search for a place where she and her husband could continue working remotely became Vibe Coworks.

    In this episode, we talk about:

    How Alanna's first experience with coworking happened at Grind in New York City Why she originally thought coworking was a terrible idea and what changed her mind The decision to leave a global career and return home to build something locally Designing a coworking space from the ground up after visiting dozens of spaces around the world How Vibe Coworks became part of a unique mixed-use building that includes a restaurant, chocolate shop, liquor store, and speakeasy The creation of Matchstick Lab and its work supporting entrepreneurship in the community Building a culture where people get to know each other as people first, not just by what they do for work Why Alanna believes people should be able to do the work they love from the place they love.

    This conversation is a great reminder that coworking can be about much more than workspace. It can be about creating connections, supporting entrepreneurs, and helping people build meaningful careers without leaving the communities they care about.

    Resources Mentioned in this Podcast:

    Alanna on LinkedIn

    Vibe Coworks website

    Connect with your Hosts:

    Connect with Giovanni on LinkedIn

    Connect with Jamie on LinkedIn

    Find Jamie on the Everything Coworking Podcast

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  • If your goal is to create a coworking space that's profitable, purposeful, and packed with community-driven energy, this episode is required listening.

    This week, we're revisiting one of our favorite episodes of Flex Uncensored: our conversation with Gina Schreck, founder of The Village Work, Wellness & Event Center in the Denver suburbs. The lessons in this episode are just as relevant today as when it first aired. Sometimes the best ideas aren't new ones—they're the ones worth hearing again.

    In this episode, we cover:

    How Gina expanded from 10K to 50K square feet—and why she nearly walked away from the opportunity The surprising role her daughter played in managing the expansion project What makes her podcast studio actually get used (and how it supports her community) How events became a major revenue driver, from business gatherings to weddings and church services Why hospitality is at the center of everything she does—and how that philosophy impacts retention and culture How her space became a true community hub, complete with nonprofit partnerships and a waitlist for offices The creative ways she's using AI and thinking about operational efficiency Why DIY coworking isn't for divas—and how she embraces a high-touch, high-hospitality model

    This episode is packed with practical insights, big energy, and creative ideas for operators looking to build something people genuinely want to be part of. Whether you're hearing it for the first time or giving it another listen, there's a good chance you'll walk away with a few ideas worth putting into action.

    Resources Mentioned in this Podcast:

    Gina on LinkedIn

    The Village Workspace website

    Connect with your Hosts:

    Connect with Giovanni on LinkedIn

    Connect with Jamie on LinkedIn

    Find Jamie on the Everything Coworking Podcast

  • AI is making it easier than ever to do more.

    The question is: should we?

    In this episode, Giovanni Palavicini and I ended up having one of those conversations that started with AI and somehow turned into business growth, health data, sleep, travel, expansion, productivity, and the challenge of keeping up with everything.

    What struck me most is that we're all having the same experience right now.

    AI is helping operators build dashboards, monitor sales performance, analyze CRM activity, automate reporting, and even build websites in a fraction of the time it used to take.

    But instead of creating more free time, many of us are using that efficiency to pile on even more work.

    A few moments that stood out:

    We talked about how AI is giving operators visibility into their businesses that would have been incredibly difficult just a year ago Gio shared how health tracking and bloodwork data forced him to confront the reality that he can't operate at 47 the same way he did at 27 We discussed why so many operators are desperate for practical AI use cases instead of theoretical discussions We explored how business owners often discover their biggest challenges aren't revenue problems, they're operational and expense problems We talked about the tension between growth ambitions and the personal capacity required to sustain them

    One of my favorite themes from the conversation was that data doesn't lie.

    This was a real conversation about what it looks like to build businesses, embrace new technology, and navigate the reality that our time and energy are finite.

    Connect with your Hosts:

    Connect with Giovanni on LinkedIn

    Connect with Jamie on LinkedIn

    Find Jamie on the Everything Coworking Podcast

  • Most coworking operators are still using AI to write social posts.

    Shift Workspaces is using it to rethink operations, hospitality, renewals, sales strategy, dashboards, and member experience.

    This conversation with Travis Low completely changed the way I think about what's possible for coworking operators willing to go deeper with AI.

    A few things that stood out for me:

    Shift built AI systems that monitor everything from call volume and SEO to renewals and member engagement Travis created an "AI board of directors" with different personalities designed to critique the business and surface blind spots They're using automation to create more personalized hospitality, not less Their focus isn't cutting staff. It's helping their team spend less time on admin work and more time with members One of the biggest lessons: AI is only as good as your systems and your data cleanliness

    And one of my favorite quotes from Travis: "The currency in AI is creativity."

    This episode is both exciting and slightly overwhelming in the best possible way.

    If you've been curious about what AI could actually look like inside a coworking business beyond basic ChatGPT prompts, this episode is worth your time.

    Resources Mentioned in this Podcast:

    Travis Low on LinkedIn
    Shift Workspaces

    Connect with your Hosts:

    Connect with Giovanni on LinkedIn

    Connect with Jamie on LinkedIn

    Find Jamie on the Everything Coworking Podcast



  • What happens when a coworking operator stops thinking like a coworking operator
 and starts thinking like a hospitality brand?

    That's exactly what Uri Isken and Gabriel Isken are building at HIT.

    And honestly, this conversation completely expanded my perspective on what enterprise flex space can become.

    HIT now operates 13 locations across Argentina, Chile, and Brazil with 94% occupancy, serving major enterprise clients like Google, Accenture, TikTok, and L'Oréal.

    But what really stood out to me is that coworking is only part of the story.

    In this episode, we talk about:

    How HIT generates 30% of its revenue from wellness, events, and food & beverage Why enterprise clients increasingly want one trusted operator to handle everything How they turned rooftops and common areas into profitable event venues Why Argentina's changing business climate is fueling demand for premium flex space What it takes to serve large enterprise clients across multiple countries How they transformed a historic horse carriage garage into one of the coolest flex spaces I've seen

    One of my favorite moments in the episode was hearing how Gabriel joined HIT at 19 years old as the company's very first employee working the front desk
 and eventually became partner as the company scaled across LATAM.

    If you're thinking about the future of enterprise flex space, hospitality-driven operations, or how coworking operators can create entirely new revenue streams
 this episode is packed with ideas.

    Resources Mentioned in this Podcast:

    Uri Iskin on LinkedIn
    Gabriel Bucher on LinkedIn
    HIT Cowork

    Connect with your Hosts:

    Connect with Giovanni on LinkedIn

    Connect with Jamie on LinkedIn

    Find Jamie on the Everything Coworking Podcast

  • What if the future of housing looks a lot more like coworking?

    We had the chance to sit down with Chris Moeller, founder of Pathway Communities, right after his GCUC keynote
 and this conversation really stuck with me. Chris spent 20 years in commercial real estate before stepping away to build something entirely new.

    And what he's working on now feels like a natural extension of where our industry is headed. He calls it "stable living."

    It's not just housing. It's a rethink of the system behind it.

    In this episode, we talk about:

    Why "we didn't break housing
 the system did" How coworking principles can translate directly into residential living What happens when you design for connection instead of isolation Why ownership models need to evolve so people can actually build equity How a real-life disaster reshaped his entire perspective on community and infrastructure

    What I love about this conversation is that it pushes us to zoom out. We spend so much time in coworking talking about desks, pricing, and occupancy


    But Chris is thinking about something bigger. How do we create places where people actually want to live and work? And what can our industry learn from that?

    If you're thinking about where coworking goes next
 this one will expand your perspective.

    Resources Mentioned in this Podcast:

    Chris Moeller on LinkedIn
    Pathway Communities Website

    Connect with your Hosts:

    Connect with Giovanni on LinkedIn

    Connect with Jamie on LinkedIn

    Find Jamie on the Everything Coworking Podcast

  • What percentage of your market is actually flexible office space
 and does that number even matter?

    I loved this conversation with Jim Groves, founder of Rubberdesk, because he completely reframed how we think about supply, demand, and what tenants actually see when they're searching for space.

    Jim built Rubberdesk around one core idea: transparency. Not just more data, but better, usable data that helps tenants actually make decisions and helps operators understand what's really happening in the market.

    We also dig into:

    Why lack of transparency leads to poor pricing and bad customer experiences How AI is transforming brokerage, from instant shortlists to real-time market insights The massive diversity in today's coworking product
 from bare-bones offices to spaces with saunas, ice baths, and golf simulators Why brokers need better tools (and how Rubberdesk is building them) What the future of flex looks like in an uncertain economic environment

    If you're trying to understand where flex is really headed
 or how to position your space in an increasingly competitive and diverse market
 this one is worth your time.

    Resources Mentioned in this Podcast:

    Jim Groves on LinkedIn
    Rubberdesk website

    Connect with your Hosts:

    Connect with Giovanni on LinkedIn

    Connect with Jamie on LinkedIn

    Find Jamie on the Everything Coworking Podcast

  • What does it look like when someone builds a coworking space entirely around people?

    I sat down with Rob Archer, CEO of Codebase Coworking, and this one stuck with me.

    Rob spent 8 years bringing this project to life. Not to maximize density. Not to cram in more offices. But to create a space that actually feels good to work in. And it shows.

    They have a waitlist for offices
 and members joking about how to become "presidential diamond elite" just to get one.

    But here's the moment I can't stop thinking about


    Rob asked a member to give up their office.

    Not because they couldn't pay. Because they weren't using it
 and someone else could.

    That tells you everything about how he leads.

    I've had the chance to work with Rob, and he's exactly who he shows up as. Thoughtful, community-first, and deeply committed to creating something meaningful in Charlottesville.

    In this episode, we talk about:

    Why relationships are the real engine behind coworking How to design space for experience, not just revenue Supporting early-stage founders inside your space Leading with service (and why it actually works)

    If you're building a coworking space
 or any kind of community
 this one is worth your time.

    Resources Mentioned in this Podcast:

    Rob Archer on LinkedIn
    Codebase Coworking website

    Connect with your Hosts:

    Connect with Giovanni on LinkedIn

    Connect with Jamie on LinkedIn

    Find Jamie on the Everything Coworking Podcast

  • What if the future of work isn't about better offices
 but no offices at all?

    We had the chance to sit down with Amina Moreau, CEO and co-founder of Radious, and I'm still thinking about this conversation.

    Amina's journey is anything but linear. From a psych degree and a passion for photography
 to building a storytelling company that won five Emmys
 to now reimagining how and where work happens.

    And what she's building with Radious is one of the most interesting shifts I've seen in our industry.

    Instead of asking people to commute into a central office, Radious flips the model. It brings work closer to where people actually live. Think homes, neighborhoods, unique spaces that make you feel something
 not just another white box conference room.

    But what really stuck with me wasn't just the model. It was how deeply Amina understands people.

    In this episode, we talk about:

    Why the commute is still the biggest barrier to returning to the office How unique spaces create memorable team experiences that last for years The surprising shift in what people actually want from a workspace How Radious is tapping into residential areas to rethink access to work What it really takes to deliver a hospitality-level experience outside of traditional offices The role of storytelling in building and scaling a disruptive company

    Amina is building something bold. But she's also grounded in what matters most. People, relationships, and creating experiences that actually improve how we live and work.

    If you're thinking about the future of flex, commuting, or what "the office" even means anymore
 this one will get you thinking.

    Resources Mentioned in this Podcast:

    Amina Moreau on LinkedIn
    Radious Website

    Connect with your Hosts:

    Connect with Giovanni on LinkedIn

    Connect with Jamie on LinkedIn

    Find Jamie on the Everything Coworking Podcast

  • What do you do when you find a 60,000 square foot "mess" of a building
 and see nothing but potential?

    That's exactly what Steve Kinder did.

    When Gio and John toured Good Coworking, I kept thinking about how rare it is to meet an operator who truly sees a space not just for what it is—but for what it could become. Steve didn't just open a coworking space. He reimagined an entire building, and honestly, an entire business model.

    From owning the real estate
 to layering in coworking, traditional office, artist studios, a gym, and even live/work lofts
 this is one of the most thoughtful mixed-use coworking concepts I've seen.

    But what really stayed with me from this conversation was Steve's mindset: He didn't have a perfectly mapped-out plan; he followed curiosity.

    And over time, those decisions turned into a space that reflects exactly who he is—creative, community-driven, and deeply intentional.

    We also get into:

    How he turned a dilapidated building into a thriving coworking hub Why nonprofits became one of his strongest tenant bases (and why that might surprise you) How his furniture company became a "living lab" inside the space What flexible workspace operators can learn about adaptability and long-term thinking

    Steve Kinder is building something really special with Good Coworking, and this conversation is a great reminder that there's no single path to success in this industry.

    Sometimes the best thing you can do is start
 and figure it out along the way.

    Resources Mentioned in this Podcast:

    Steve Kinder on LinkedIn
    Good Coworking Website

    Connect with your Hosts:

    Connect with Giovanni on LinkedIn

    Connect with Jamie on LinkedIn

    Find Jamie on the Everything Coworking Podcast

  • What if the real KPI for your coworking space isn't occupancy
 but connection?

    I had the absolute pleasure of sitting down with Brandon Houston, and this conversation stuck with me long after we hit stop.

    Brandon is quietly building something really special in a small town in Ontario. His space, The Foundry, is 7,000 square feet in a community of just 26,000 people
 and it's thriving. Not because of private offices or fancy amenities, but because of something most operators still undervalue: community.

    He's built a system that tracks how members interact, who they're building relationships with, and how connected they are to the community. Every member even has a "pulse score" based on their engagement.

    Brandon also shares:

    Why small, rural coworking spaces can absolutely thrive How automation and AI can support operators without replacing the human touch The surprising demand for social events over traditional programming Why open space and "collisions" matter more than maximizing office count

    And maybe my favorite part
 hearing how deeply personal this work is for him. From friendships to business partnerships to even meeting his partner, so much of his life has come from the community he's built.

    This is one of those conversations that reminds you why coworking matters.

    Resources Mentioned in this Podcast:

    Brandon Houston Huwart on LinkedIn
    Collingwood Foundry website

    Connect with your Hosts:

    Connect with Giovanni on LinkedIn

    Connect with Jamie on LinkedIn

    Find Jamie on the Everything Coworking Podcast

  • The coworking industry didn't become global overnight.‹

    People like Jean-Yves Huwart helped make it that way.‹

    Jean-Yves is the founder of Coworking Europe and one of the few people who has had a front-row seat to how flex workspace has evolved across dozens of countries over the last 15+ years.‹

    In this episode of Flex Uncensored, Liz Elam and I sit down with Jean-Yves to talk about what's happening across the European coworking market right now
 and why the industry is hitting a new level of maturity.‹

    We get into:‹

    Why office buildings are starting to see flex workspace as a necessity, not a "nice to have" How asset owners across Europe are building their own coworking brands The growing role of brokers and intermediaries in helping companies find the right workspace Which European markets are booming right now (Netherlands, France, Spain) and which ones are moving more slowly Why the evolution of flex workspace is tied so closely to how cities themselves are changing‹

    If you're curious about where the flex workspace industry is headed globally, this conversation is a great one to listen to.

    Resources Mentioned in this Podcast:

    Jean-Yves Huwart on LinkedIn

    Connect with your Hosts:

    Connect with Giovanni on LinkedIn

    Connect with Jamie on LinkedIn

    Find Jamie on the Everything Coworking Podcast

  • Most commercial real estate brokers don't start their careers playing 200 shows a year in dive bars.

    But that's exactly how Ward Richmond's career began.

    Before becoming Vice Chairman at Colliers and building a high-performing industrial brokerage team, Ward was a touring musician. When that chapter ended, he stepped into commercial real estate
 and eventually built a business very intentionally around people, culture, and personal growth.

    We get into:

    How a financial scare and a baby on the way forced Ward to rethink how he was working The moment he realized the difference between being a business operator and a true business owner Why he invested heavily in coaching and personal development (including Tony Robbins and Grant Cardone) The core values he uses to build and manage his team And why gratitude, humility, and discipline matter just as much as market expertise

    If you're thinking about leadership, team building, or what it actually looks like to build a career that aligns with your values, you'll enjoy this one.

    Resources Mentioned in this Podcast:

    Ward Richmond on LinkedIn

    Connect with your Hosts:

    Connect with Giovanni on LinkedIn

    Connect with Jamie on LinkedIn

    Find Jamie on the Everything Coworking Podcast

  • What if the real flex opportunity isn't about chasing every deal
 but knowing exactly which ones to walk away from?

    I always love having Mark Burge, CEO and co-founder of Flex Workspace Solutions, back on the podcast. He's thoughtful, candid, and one of the few operators who will openly say, "Actually
 this project doesn't make sense." And he means it.

    In this episode, Mark shares how 2025 was one of their slowest years for new client acquisition
 and also their best year ever. Why? Because they got crystal clear on who they are, who they serve, and who they don't.

    We talk about:

    The real shift happening in landlord mindset around management agreements Why some owners are finally seeing flex as a building amenity, not just a revenue play The discipline it takes to say no to the wrong project‹ How trust built through honesty leads to better long-term partnerships The sweet spot in square footage and why bigger isn't always better And yes
 whether AI should be booking your tours

    If you're working with landlords, considering a management model, or trying to figure out where AI fits in a hospitality-driven industry, this conversation will make you think.

    Resources Mentioned in this Podcast:

    Mark Burge on LinkedIn

    Connect with your Hosts:

    Connect with Giovanni on LinkedIn

    Connect with Jamie on LinkedIn

    Find Jamie on the Everything Coworking Podcast

  • What happens when the Queen of Coworking returns to share her vision for the industry's future—and announces a mission that could save lives? This week, Jamie and Gio sit down with Liz Elam, founder of GCUC and Link Coworking, for a conversation that spans everything from neurodiversity and AI to hospitality standards and why coworking should be the first industry to offer free mental health services.

    Liz just returned from Australia where she toured The Commons' 19 locations and experienced hospitality so exceptional it left her stunned. She shares what made every unannounced walk-in feel like visiting a new friend, why Cliff Ho's spaces are profitable when so many aren't, and the one thing American operators can learn from how The Commons hires and trains their teams.

    We talk about:

    What makes The Commons' hospitality so extraordinary (and why 90% of coworking spaces fail the walk-in test) Why GCUC's 50th event in New York will feature coworking-adjacent content, not just operators talking to operators Liz's mission to make free mental health services standard in every coworking space The mega trends shaping 2026: AI as invisible concierge, wellness integration, neurodiversity, and the Great Reconnection Why younger generations take calls on speakerphone (and why we need better acoustics) How The Commons uses different local designers for each location and why it works Why design innovation in coworking has stalled—and what needs to change The rise of insiders buying existing coworking brands (Second Home, Kahoots, Bond, The Yard) Why bringing your team to conferences makes them more likely to stay How Judah Space became GCUC's New York venue and why the conference business is actually working for coworking operators

    If you care about the future of coworking, mental health advocacy, or just want to hear from someone who's been shaping this industry for 14 years—this episode is essential listening.

    Resources Mentioned in this Podcast:

    Liza on LinkedIn

    Connect with your Hosts:

    Connect with Giovanni on LinkedIn

    Connect with Jamie on LinkedIn

    Find Jamie on the Everything Coworking Podcast

  • What happens when a passionate connector who's generated $2 million in new revenue decides to leave corporate life, launch his own consulting business, and move his family to Italy? This week, we sit down with Luke Wills for a conversation that spans AI-powered outbound sales, the importance of human connection, and a calling that's taking him across the Atlantic.

    Luke shares how he went from selling basketball tickets to becoming Lucid's outbound sales powerhouse—and why he's now teaching single and multi-location operators how to build grassroots, multi-channel outbound strategies that actually work. He breaks down his LinkedIn messaging sequences, explains why 25-40% of people accept his connection requests, and reveals how AI can handle the tedious prospecting work while keeping the human touch intact.

    We talk about:

    Why outbound sales is the next frontier for coworking operators ready to scale How to use LinkedIn automation without sounding like a robot (and why offering a free day office works better than free coworking Fridays) The AI tools Luke uses to get 30% reply rates on personalized outreach Why fixing your inbound process has to come before launching outbound campaigns How the coworking industry's collaborative culture makes it different from other sectors Luke's advice on implementing AI: start with your pain points, not the solution Why vulnerability and human connection will become even more valuable as AI rises

    If you're curious about building an outbound sales engine, want to understand how AI fits into real sales workflows, or just need a reminder that it's okay to be human in business—this episode is for you.

    Resources Mentioned in this Podcast:

    Luke Wills on LinkedIn

    Connect with your Hosts:

    Connect with Giovanni on LinkedIn

    Connect with Jamie on LinkedIn

    Find Jamie on the Everything Coworking Podcast

  • This week, Jamie Russo and Giovanni Palavicini sit down with Derek and Broyny Vitatoe, co-founders of Work at Wheel in Rock Hill, South Carolina, just days before their official opening.

    Derek and Broyny left Harlem, New York with no idea where they'd open their coworking space. They just knew they wanted to blend corporate wellness, HR leadership, and their passion for movement into a space where people could work, move, and thrive.

    This conversation is pure joy. Derek's the visionary who wanted bikes in every office. Broyny's the integrator who reins him in (lovingly). Together, they've built something special—and their journey to get here is a masterclass in perseverance, partnership, and trusting the process.

    We talk about:

    How Shark Tank during the pandemic led to the Work at Wheel concept The moment they realized 5,000 square feet wouldn't cut it—and how they got to 16,000 How Gio drove them around Houston looking at spaces (and why they walked away) The Rock Hill deal—and the negotiation that almost fell apart over occupancy limits Why community buy-in matters more in Rock Hill than hustle ever did in New York Derek's background as a spin instructor, HR executive, film director, and author (yes, really) How Broyny went from introvert to confidently leading tours and closing deals Their creative process for TikTok and Instagram content (and why they're both so good at it) The three things Broyny loves most about Derek (spoiler: generosity and energy top the list) How Derek proposed in Jamaica (and why Broyny says the ring was cubic zirconia)

    This conversation is proof that coworking isn't just about desks and offices—it's about people, passion, and building something that reflects who you are.

    If you're thinking about opening a space, wondering how long it really takes, or just need a dose of inspiration from two people who are all in, this episode is for you.

    Resources Mentioned in this Podcast:

    Work at Wheel website
    Derek and Broyny on TikTok
    Derek on LinkedIn
    Broyny on LinkedIn

    Connect with your Hosts:

    Connect with Giovanni on LinkedIn

    Connect with Jamie on LinkedIn

    Find Jamie on the Everything Coworking Podcast

  • IWG doesn't give away free beer. And that's exactly why they're profitable.

    This week, Giovanni Palavicini and Kurt Patrick sit down with David Steyn, Senior Commercial Director at Anytime Mailbox and Anytime Postage, for a conversation about virtual offices, international coworking markets, and why adding revenue streams matters more than free perks.

    David spent years at IWG running their global virtual office business before joining Anytime Mailbox. And he's got perspective on what actually drives profit in coworking—from London's dense, prestige-address market to rural Scotland where a coworking space might also be the village bank, post office, and doctor's surgery.

    We talk about:

    Why IWG passed on free beer while WeWork gave everything away—and what that teaches operators about profit How virtual offices underwrite coworking businesses (especially in markets like London where privacy + prestige = demand) The three pricing tiers for virtual mail services—from $9.99 privacy addresses to $69+ premium bundles Why coworking works differently in the UK vs North America (density, leasehold history, GDPR compliance) How rural Scotland is deploying flexible hubs that serve as banks, post offices, and coworking spaces The postage kiosk play—1,500 deployed at IWG locations to turn mail into self-service revenue Why operators should focus on product mix and revenue streams, not just competing on space

    This conversation is proof that the best operators don't just lease space—they think strategically about every revenue stream, every compliance risk, and every service their members actually need.

    If you're wondering how to add revenue without adding staff, or how virtual offices fit into your business model, this episode is for you.

    Resources Mentioned in this Podcast:

    David Steyn on LinkedIn
    Kurt Patrick on LinkedIn
    Anytime Mailbox's website
    Anytime Postage's website

    Connect with your Hosts:

    Connect with Giovanni on LinkedIn

    Connect with Jamie on LinkedIn

    Find Jamie on the Everything Coworking Podcast

  • What happens when a COO, a Director of Brand and Culture, and a Director of Sales sit down together—and you realize they're not just colleagues, but people who genuinely love working together?

    This week, Giovanni Palavicini sits down with three members of the 25N leadership team—Meagan Slavin (COO), Sari Lash (Director of Brand and Culture), and Mecca Shannon (Director of Sales and Launch)—for one of the most heartfelt conversations about culture, leadership, and building a team that actually sticks around.

    They're in Dallas announcing 25N's third Texas location, and between the excitement of expansion, they open up about what makes their culture work: trust, grace, radical ownership, and the willingness to let people mess up without hiding it.
    We talk about:

    Why culture isn't HR fluff—it's a strategic advantage that impacts your bottom line The "people first" value and why it means hiring overachievers, then giving them grace How trust shows up when someone calls to say "I really screwed up—help me fix this" Why 25N has never described themselves as a "family" (and why boundaries matter) How Meagan's dad taught her she could conquer the world—and how she's passing that on Why pouring equally into every employee creates long-term wins The power of supportive partners who show up and hold down the fort

    This conversation is proof that great culture isn't about perks or buzzwords—it's about seeing people as humans, creating clear boundaries, and giving your team freedom to bring their best.
    If you're building a team or wondering how to scale culture as you grow, this episode is for you.

    Resources Mentioned in this Podcast:

    Meagan Slavin on LinkedIn
    Sari Lash on LinkedIn
    Mecca Shannon on LinkedIn
    25N Coworking website

    Connect with your Hosts:

    Connect with Giovanni on LinkedIn

    Connect with Jamie on LinkedIn

    Find Jamie on the Everything Coworking Podcast