Afleveringen
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High Street Matters: Accessibility - Unlocking The High Street
This podcast from Bira explores how prioritising accessibility can unlock new opportunities for independent retailers on the high street. This episode delves into the commercial benefits of creating a more inclusive shopping experience.
Featuring insights from industry experts including Bira CEO Andrew Goodacre, the podcast examines common barriers to accessibility and provides affordable solutions retailers can implement.Mr Goodacre said: "Indie traders want to be accessible, but often see steps taken that put up unintended barriers like removing parking without improving public transport access."
You'll also hear from Tony Elvin, General Manager of Touchwood Shopping Centre, on how embracing accessibility drove measurable success. He said that "small changes like turning a counter" allowed wheelchair users to properly access one indie shop, increasing business.
The podcast highlights the economic incentive too. Ailsa Forbes of the International Longevity Centre UK who shares that "by 2040, older households could spend 63p of every £1" and stresses "it makes commercial sense" to create a positive, accessible experience that turns customers into loyal repeaters".
Hosted by journalist Steve Dyson, the episode guides affordable ways indies can enhance accessibility within their premises, while underscoring the moral, social and financial payoffs of inclusivity.
Whether through improving mobility access, creating a welcoming atmosphere, or rethinking product placements to making sure that people have common barriers to accessibility and affordable solutions to parking and reaching the high street, this podcast arms retailers with the keys to unlocking the full potential of the high street for all.
Subscribe now to have this podcast sent directly to your podcast platform. Then get ready for future episodes tackling themes like hazardous substances legislation, the cycle to work scheme and many more high street matters!
Hear something you want to follow up on? Listener enquiries can be sent to [email protected].
For more on Bira's mission supporting Britain's independent retailers, visit www.bira.co.uk. -
Bira's "High Street Matters" Kicks Off with Retail Crime Episode
The premiere Podcast of "High Street Matters" tackles the escalating retail crime crisis plaguing Britain's high streets.Hosted by journalist Steve Dyson, this hard-hitting first installment lays bare the shocking realities independent retailers are facing within the UK.
Listeners can hear the startling statistics from Bira's 2024 Crime Survey, revealing 35.5% of shopkeepers experienced verbal abuse - with a concerning 66% not reporting it to police. The data gets worse, with 7.95% subjected to physical violence like threats with weapons, and 70% chose not to alert authorities.
Bira CEO Andrew Goodacre unpacks these staggering figures and why resolute action must be taken to protect retailers and their staff. A Cambridgeshire trader also shares his first-hand account of brazen thefts targeting his DIY shop, including posting images of culprits online in a bid to identify them.
The episode explores potential solutions too. Liam Ardern from FaceWatch offers insights into facial recognition technology that could help deter criminals and aid prosecutions when incidents do occur.
Whether you're a shopkeeper who has been a victim of abuse, threats or criminal behavior or want to get ahead of the issue, this is a must-listen episode. It exposes the extent of the crime wave impacting independents and provides guidance on reporting, prevention tactics and emerging tech that could turn the tide.
Subscribe now to have this podcast sent directly to your podcast platform. Then get ready for future episodes tackling themes like hazardous substances legislation, the cycle to work scheme and much more high street matters!
Hear something you want to follow up on? Listener enquiries can be sent to [email protected].
For more on Bira's mission supporting Britain's independent retailers, visit www.bira.co.uk.
For more information about Facewatch, visit the Bira website -
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Welcome to ‘High Street Matters’, a podcast from Bira, the British Independent Retailers Association.
We’ll be talking to a cross section of our members from across the UK, from single retail outlets to small chains, and from large department stores to leisure and hospitality.
‘High Street Matters’ will discuss curcial subjects such as consumer trends, relevant government legislation, business rates, parking and staffing, providing top tips to help to help businesses stay ahead of the retail curve.
For more details about Bira visit bira.co.uk
