Afleveringen
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This week on Power House, Diego sits down with Dan Snyder, the CEO of Lower. This past year was a busy year for Lower amid their acquisition of both Neat Labs and Thrive Mortgage.
Back in July of 2024, we welcomed Lower’s Chief Strategy officer, Craig Montgomery, to give us the low-down on Lower’s plan to become a top-five mortgage lender. Today, Dan continues that strategy conversation with Diego by discussing how the acquisition of Neat Labs is bringing Lower toward their 2025 goal of developing an end-to-end proprietary tech platform. He also reflects on the success of their Thrive Mortgage acquisition and discusses the challenge of integrating teams while also supporting your producers.
Here’s what you’ll learn:
The acquisition of Neat Labs is a strategic move to enhance Lower's technology stack.
Lower aims to develop a proprietary tech stack rather than becoming a software provider.
Cost efficiency is a key focus, and they expect to see significant reductions post-acquisition.
Transparent leadership integration is essential for successful acquisitions and team cohesion.
Effective communication can alleviate fears at all levels during the acquisition process.
Coaching and support for producers are central to Lower's growth strategy.
Related to this episode:
Thrive Mortgage and Lower strike merger deal | HousingWire
Exclusive: Lower acquires software company Neat Labs | HousingWire
Lower.com
Dan Snyder | LinkedIn
HousingWire | YouTube
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The Power House podcast brings the biggest names in housing to answer hard-hitting questions about industry trends, operational and growth strategy, and leadership. Join HousingWire president Diego Sanchez every Thursday morning for candid conversations with industry leaders to learn how they’re differentiating themselves from the competition. Hosted and produced by the HousingWire Content Studio.
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This week on Power House, Diego sits down with Varun Krishna, the CEO of Rocket Companies. Prior to joining Rocket in 2023, Varun came up on the personal finance and enterprise software side of the tech space, with roles at Intuit and Paypal.
Rocket has a growth plan to make home ownership easier, enjoyable, and sustainable for homeowners. Diego and Varun talk about how Rocket aims to achieve that by using AI tools to optimize the origination-servicing flywheel and by building long–term relationships with clients, not just one-time transactions. They also talk about recent hires to Rocket, their 2025 brand transformation plan, and whats next in-store for the company.
Here's what you'll learn:
Buying a home is an emotional process that should be simplified.
Building long-term relationships, not just transactions, with clients is essential for success.
AI is being leveraged at many points during the homebuying process to enhance operational efficiency and customer service.
Rocket has an 85% recapture rate due in part to its customer-centric approach.
The TPO channel is a significant priority for Rocket's growth strategy.
Rocket’s new marketing strategy aims to position Rocket as the 'Apple of homeownership.'
Related to this episode:
Rocket Companies | HousingWire
Rocket Mortgage Company News and Updates | HousingWire
How Rocket Mortgage plans to win in 2025 | HousingWire
Varun Krishna| LinkedIn
Rocket Companies
HousingWire | YouTube
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The Power House podcast brings the biggest names in housing to answer hard-hitting questions about industry trends, operational and growth strategy, and leadership. Join HousingWire president Diego Sanchez every Thursday morning for candid conversations with industry leaders to learn how they’re differentiating themselves from the competition. Hosted and produced by the HousingWire Content Studio.
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Zijn er afleveringen die ontbreken?
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This week on the Power House podcast, HousingWire president Diego Sanchez sits down with Justin Messer, the CEO of Prosperity Home Mortgage. Prosperity was recently ranked at the top mortgage originator for customer satisfaction by JD Power.
Today — with that top ranking in mind — Justin and Diego talk about Prosperity’s strategic shift from refinance to purchase and their unique real estate affiliated model, which allows them to focus on better borrow communication and expectations. They also talk about recruiting in a competitive market and what he predicts will happen to rates as we head into 2025.
Here's what you'll learn:
Effective communication with borrowers is crucial for improving customer experience.
The company's unique realtor affiliate model significantly impacts their business strategy.
Prosperity aims to balance purchase and refinance opportunities strategically.
Servicing partnerships are vital for maintaining customer relationships post-transaction.
Market predictions indicate stubborn mortgage rates in the short term.
The focus on home ownership extends beyond just mortgage lending.
Related to this episode:
2024 Vanguard: Justin Messer - HousingWire
How Prosperity Home Mortgage plans to make up for lost volume in 2023 |HousingWire
Prosperity Home Mortgage
Justin Messer | LinkedIn
HousingWire | YouTube
Enjoy the episode!
The Power House podcast brings the biggest names in housing to answer hard-hitting questions about industry trends, operational and growth strategy, and leadership. Join HousingWire president Diego Sanchez every Thursday morning for candid conversations with industry leaders to learn how they’re differentiating themselves from the competition. Hosted and produced by the HousingWire Content Studio.
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Happy Holidays from Power House and the entire team at HousingWire! We have some exciting conversations planned for 2025, so we'll see you in the New Year!
If you have any feedback or comments about the show, please reach out at [email protected].
The Power House podcast brings the biggest names in housing to answer hard-hitting questions about industry trends, operational and growth strategy, and leadership. Join HousingWire president Diego Sanchez every Thursday morning for candid conversations with industry leaders to learn how they’re differentiating themselves from the competition. Hosted and produced by the HousingWire Content Studio.
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This week on the Power House podcast, HousingWire President Diego Sanchez sits down with loanDepot president and CEO, Frank Martell. Frank, who was a 2016 and 2023 HousingWire Vanguard Awardee, brings to the table over 30 years of mortgage and executive leadership experience.
Today’s conversation is all about loanDepot’s return to profitability in Q3 and a behind the scenes look at the launch of Project North Star and their Vision 2025 strategy.
Here's what you'll learn:
Loan Depot achieved Q3 profitability through directed team effort and strategic focus.
loanDepot’s Project Northstar aims to achieve differentiation and profitable growth.
Technology should enhance, not replace, human interaction in lending.
Understanding and working around customer life events can drive better service.
Maintaining a strong company culture is crucial during leadership transitions.
Related to this episode:
Frank Martell talks loanDepot’s restructuring, path to profitability and M&As | HousingWire
Governance - Executive Management
loanDepot
HousingWire | YouTube
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The Power House podcast brings the biggest names in housing to answer hard-hitting questions about industry trends, operational and growth strategy, and leadership. Join HousingWire president Diego Sanchez every Thursday morning for candid conversations with industry leaders to learn how they’re differentiating themselves from the competition. Hosted and produced by the HousingWire Content Studio.
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This week on the Power House podcast, Diego chats with industry veteran and Guild Mortgage CEO Terry Schmidt. Terry joined Guild in 1985 and she stepped into the CEO role in 2023.
Terry and Diego talk about Guild’s proprietary AI system, Guild IQ, and how Guild’s recent acquisitions are a step toward growing their reverse presence. They also talk about how they’re managing through a high-rate environment while keeping up with their customer-for-life strategy, and high employee retention through company culture.
Here's what you'll learn:
Guild Mortgage has a strong focus on finding cultural fits during acquisitions.
They aim to provide a comprehensive customer experience throughout the entire homeownership journey.
Listen to your employees, even when you might not like what you hear.
Guild is expanding their reverse mortgage channel.
The Hispanic community is a key target for future homeownership initiatives.
AI integration is enhancing Guild's origination processes and customer service.
Related to this episode:
Terry Schmidt says Guild is seeing more interest in reverse mortgages | HousingWire
Guild CEO offers details on Academy Mortgage acquisition | HousingWire
Terry Schmidt | LinkedIn
Guild Mortgage
HousingWire | YouTube
Enjoy the episode!
The Power House podcast brings the biggest names in housing to answer hard-hitting questions about industry trends, operational and growth strategy, and leadership. Join HousingWire president Diego Sanchez every Thursday morning for candid conversations with industry leaders to learn how they’re differentiating themselves from the competition. Hosted and produced by the HousingWire Content Studio.
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This week on the Power House podcast, Diego sits down with Jay Bray, the CEO of Mr. Cooper. Jay joined Nationstar in 2000 and brings over 25 years of mortgage serving and origination experience. They discuss Mr. Cooper’s growth and acquisition strategy, specifically the Flagstar acquisition, which brought Mr. Cooper's servicing book up to $1.5 trillion from $1.2 trillion at the end of Q3.
They also talk about finding a sustainable balance between their servicing and origination business, how banning trigger leads would — or rather, wouldn't — affect their business, and what AI advancements they’re looking at as we head into 2025.
Here's what you'll learn:
Mr. Cooper’s servicing business has performed well in a rising rate environment.
Flagstar's acquisition brought Mr. Cooper's servicing portfolio up to $1.5 trillion.
AI is enabling revenue growth without increasing headcount.
Long-term customer relationships will mitigate potential trigger lead bans.
The industry needs to be ready for higher rates, for longer.
The future of our business is all about enhancing customer experience.
Related to this episode:
Mr. Cooper to acquire Flagstar's servicing and TPO businesses for $1.4B in cash | HousingWire
Mr. Cooper
Jay Bray | Mr. Cooper Group
Jay Bray | LinkedIn
HousingWire | YouTube
Enjoy the episode!
The Power House podcast brings the biggest names in housing to answer hard-hitting questions about industry trends, operational and growth strategy, and leadership. Join HousingWire president Diego Sanchez every Thursday morning for candid conversations with industry leaders to learn how they’re differentiating themselves from the competition. Hosted and produced by the HousingWire Content Studio.
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This week on the Power House podcast, Diego sits down with James Dwiggins, the CEO and co-founder of national real estate franchise, NextHome. Guided by a “humans over homes” philosophy, the brand focuses on quality over quantity, with 600 offices and 6,000 agents across the country.
James has a lot of experience in the real estate world, and with that comes a lot of strong opinions — namely on clear cooperation policies, legal issues with dual agency, and MLS practices. He also shares why, despite its issues, NAR’s advocacy work shouldn’t go unnoticed by agents, and what NextHome is doing to grow in the face of industry challenges.
Here's what you'll learn:
NextHome operates under a 'humans over houses' philosophy.
40% of growth comes from referrals and they don’t require franchisees to recruit aggressively.
The NAR settlement is just the beginning of changes in real estate commissions.
Many agents lack training on new compensation structures post-NAR settlement.
Dual agency presents significant conflicts of interest.
NAR plays a crucial role in advocating for real estate professionals.
Clear cooperation policies benefit the marketplace and consumers.
Related to this episode:
Commission lawsuits: Latest news and insights | HousingWire
NextHome joins the list of firms to settle the commission lawsuits | HousingWire
James Dwiggins | LinkedIn
NextHome
HousingWire | YouTube
Enjoy the episode!
The Power House podcast is a show about leadership, markets and entrepreneurship in the housing industry. Each Thursday, Diego Sanchez speaks with CEOs, founders, and executives from the mortgage and real estate sector to reveal how housing executives think about business growth, operational strategy, and leadership. The Power House podcast reveals the full picture through the stories of the industry’s most impactful leaders.
Diego Sanchez is the president of HousingWire, and the Power House podcast is produced by HousingWire’s Content Studio. Initially launched in 2019 as the Housing News podcast, the show was relaunched as Power House in 2024.
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Today on the Power House podcast, we are bringing you a special sponsored conversation between Zeb Lowe, the director of HousingWire’s Content Studio, and Andrew Bough, the COO at Class Valuation.
Andrew is joining us today to share how Class Valuation is setting new quality standards for appraisals through approaches such as their appraiser scorecard system and creating specialty panels for unique property types. He also talks about tackling industry challenges like an aging workforce and regulatory changes, and how they’re shaping the market with their Appraisal Diversity Initiative.
Here's what you'll learn:
Class Valuation's scale allows for consistent quality in appraisals.
Choosing the lowest-paid appraisers is a common misconception about AMCs.
Performance scorecards help appraisers improve their services.
Creating specialty panels enhances the quality of appraisals for specific, niche needs.
The appraisal industry, like many other facets of the housing ecosystem, is undergoing significant change.
Diversity initiatives and embracing new technology are essential for the future of appraisals.
Related to this episode:
Class Valuation
Andrew Bough | LinkedIn
HousingWire | YouTube
Enjoy the episode!
The Power House podcast is a show about leadership, markets and entrepreneurship in the housing industry. Each Thursday, Diego Sanchez speaks with CEOs, founders, and executives from the mortgage and real estate sector to reveal how housing executives think about business growth, operational strategy, and leadership. The Power House podcast reveals the full picture through the stories of the industry’s most impactful leaders.
Diego Sanchez is the president of HousingWire, and the Power House podcast is produced by HousingWire’s Content Studio. Initially launched in 2019 as the Housing News podcast, the show was relaunched as Power House in 2024.
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This week on Power House, Diego chats with industry veteran Chad Smith, the president and COO of Better, who stepped into the role earlier this year from Mission Loans.
Chad and Diego talk about Chad’s decision to join the Better executive team and what they’re working on to help grow Better in 2025, which includes a focus on customer engagement and hiring more experienced LOs and industry experts. They also talk about Tinman, their proprietary platform, and a brand new AI loan assistant tool.
Here's what you'll learn:
Better’s Tinman platform and AI loan assistant are helping to improve mortgage processing and customer engagement.
Chad Smith joined Better to drive innovation despite the company’s PR challenges.
Hiring experienced loan originators is key to Better's growth strategy.
Better aims to make homeownership more accessible through innovative products.
The company is focused on driving down fulfillment costs to benefit consumers.
Related to this episode:
Better taps Chad Smith as new president and COO | HousingWire
Chad Smith | LinkedIn
Better
HousingWire | YouTube
Enjoy the episode!
The Power House podcast is a show about leadership, markets and entrepreneurship in the housing industry. Each Thursday, Diego Sanchez speaks with CEOs, founders, and executives from the mortgage and real estate sector to reveal how housing executives think about business growth, operational strategy, and leadership. The Power House podcast reveals the full picture through the stories of the industry’s most impactful leaders.
Diego Sanchez is the president of HousingWire, and the Power House podcast is produced by HousingWire’s Content Studio. Initially launched in 2019 as the Housing News podcast, the show was relaunched as Power House in 2024.
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This week on the Power House podcast, Diego sits down with Daren Blomquist, VP of Market Economics at Auction.com. Daren is a friendly face to many of you, and was last on the show in early 2023 to discuss his 2023 forecast. He’s joining us again to talk about what he expects to see in the market post-election and into 2025.
He and Diego talk about a potential market uptick as rates stabilize, how the mortgage rate lock-in effect is still impacting low inventory across the nation, and Auction.com’s plan to expand into non-foreclosure property sales.
Here's what you'll learn:
We’ll see a ‘Trump bump' in housing data.
The certainty of the election results will encourage market activity.
The current bidding activity indicates a sluggish spring market.
The lock-in effect is keeping inventory low across the country.
Auction.com is seeing interest from sellers outside of traditional foreclosure.
Many sellers are turning to auctions as a viable selling option.
Related to this episode:
Foreclosures expected to grow slowly to end 2024: Auction.com | HousingWire
Daren Blomquist LinkedIn
Auction.com
HousingWire | YouTube
Enjoy the episode!
The Power House podcast is a show about leadership, markets and entrepreneurship in the housing industry. Each Thursday, Diego Sanchez speaks with CEOs, founders, and executives from the mortgage and real estate sector to reveal how housing executives think about business growth, operational strategy, and leadership. The Power House podcast reveals the full picture through the stories of the industry’s most impactful leaders.
Diego Sanchez is the president of HousingWire, and the Power House podcast is produced by HousingWire’s Content Studio. Initially launched in 2019 as the Housing News podcast, the show was relaunched as Power House in 2024.
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This week on the Power House podcast, HousingWire president Diego Sanchez sits down with the co-authors of the recently published real estate and mortgage guidebook, “Leadership Matters.” Fobby is also the SVP of Homecomings Mortgage & Equity, and Ginger is the founder of Edumarketing.
In today’s episode, they talk about why top performers don’t always make the best leaders, — especially in tough times — and discuss the critical role of training and communication in scaling leadership success across organizations.
Here's what you'll learn:
Leadership is fundamental in all aspects of life, not just professional ones.
Leaders are forged in challenging times, not in easy ones.
There is a leadership deficit in the mortgage industry.
Top performers are not always effective leaders.
Effective, prepared communication is key during times of change.
Giving back to the community enhances leadership impact.
Related to this episode:
Edumarketing
Ginger Bell | LinkedIn
Fobby Naghmi | LinkedIn
Homecomings
HousingWire | YouTube
Enjoy the episode!
The Power House podcast is a show about leadership, markets and entrepreneurship in the housing industry. Each Thursday, Diego Sanchez speaks with CEOs, founders, and executives from the mortgage and real estate sector to reveal how housing executives think about business growth, operational strategy, and leadership. The Power House podcast reveals the full picture through the stories of the industry’s most impactful leaders.
Diego Sanchez is the president of HousingWire, and the Power House podcast is produced by HousingWire’s Content Studio. Initially launched in 2019 as the Housing News podcast, the show was relaunched as Power House in 2024.
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This week on the Power House podcast, Diego sits down with Michele Harrington, CEO of FirstTeam Real Estate out of Orange County, California. Michele initially started her career in the Marine Corps, but after being stationed in Orange County, she not only fell in love with the beauty of Southern California, she also got bit by the entrepreneurial bug. Now, she leads California’s largest independent brokerage.
Michele and Diego talk about what sets FirstTeam apart from other brokerages and the recruitment strategies that are helping them surpass their goal of $1 billion in recruited teams. They also talk about empowering women in leadership positions and their plans to expand outside of California.
Here's what you'll learn:
Women hold only 26% of leadership positions in real estate, despite being a majority of agents.
Empowering women to pursue leadership roles is crucial for the growth of the industry.
Their recruitment strategies focus on training new agents and placing them in existing teams.
FirstTeam is on track to surpass $1 billion in recruited teams this year.
The company aims for organic growth by expanding into adjacent markets.
Michele's upcoming book emphasizes the importance of self-discipline in achieving success.
Related to this episode:
Michele Harrington | LinkedIn
FirstTeam Real Estate
HousingWire | YouTube
Enjoy the episode!
The Power House podcast is a show about leadership, markets and entrepreneurship in the housing industry. Each Thursday, Diego Sanchez speaks with CEOs, founders, and executives from the mortgage and real estate sector to reveal how housing executives think about business growth, operational strategy, and leadership. The Power House podcast reveals the full picture through the stories of the industry’s most impactful leaders.
Diego Sanchez is the president of HousingWire, and the Power House podcast is produced by HousingWire’s Content Studio. Initially launched in 2019 as the Housing News podcast, the show was relaunched as Power House in 2024.
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This week on the Power House Podcast, HousingWire CEO Clayton Collins sat down with loan originator turned software executive: Jeff Bell, President at Uplist. Jeff joins us to talk about four really pertinent topics in today’s market: leadership, learning, loan monitoring, and recapture.
Uplist just launched what it says is a killer new tool that will help loan officers automatically generate refinance options for their clients. The technology, called “Recapture,” is integrated with the leading pricing engines, and it provides LOs with timely, accurate data that identifies multiple refi opportunities for clients.
Unlike rate alert tools, Uplist’s product fully automates the refinance analysis process. This includes property ownership checks, automated valuation models (AVMs), loan amount amortization and financial benefit calculations.
Those four topics (leadership, learning, loan monitoring, and recapture) discussed in this episode are going to be hotly discussed at this year’s MBA Annual in Denver. Listen in for insightful discussion about streamlining the loan monitoring process, competing in a refinance mortgage market, coaching and more!
HousingWire will be hosting a happy hour on Monday night at this year’s MBA Annual. You can register here.
Here's what you'll learn:
Coaching can significantly impact personal and professional growth.
Knowing how to use the right technology correctly is more important than just having technology.
Prioritize proactive communication with clients instead of reactive.
Understanding the nuances of a competitive landscape is key for originators.
Leadership development should always be ongoing.
Related to this episode:
Uplist launches automated refi analysis tool | HousingWire
MBA Annual 2024 HousingWire Cocktail Party
Jeff Bell | LinkedIn
Uplist | LinkedIn
HousingWire IMB Summit On-Demand
Enjoy the episode!
The Power House podcast is a show about leadership, markets and entrepreneurship in the housing industry. Each Thursday, Clayton Collins speaks with CEOs and founders from the mortgage and real estate sector to reveal how housing executives think about business growth, operational strategy, and leadership. The Power House podcast reveals the full picture through the stories of the industry’s most impactful leaders. Clayton Collins is the CEO of HousingWire, and the Power House podcast is produced by HousingWire’s Content Studio. Initially launched in 2019 as the Housing News podcast, the show was relaunched as Power House in 2024.
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This week on the Power House Podcast, HousingWire president Diego Sanchez sits down with Steve Jacobson, CEO of Fairway Independent Mortgage to talk about what it takes to build a company culture centered around humility and loyalty.
Diego and Steve also talk about Fairway’s retail growth after their decision to exit wholesale, their plan to sell the business back to its employees, and their commitment to helping communities in need.
Here's what you'll learn:
Increasing the speed of service gives you a competitive advantage
Community engagement and giving back are responsibilities of all mortgage leaders
Succession planning is crucial for long-term success
Growth strategies should prioritize organic development over M&A
Relationships between originators and servicers will continue to evolve
Related to this episode:
After exiting wholesale, Fairway hires origination teams across the nation | HousingWire
Steve Jacobson - Madison, Wisconsin, United States | Professional Profile | LinkedIn
Fairway Independent Mortgage Corporation
HousingWire IMB Summit On-Demand
HousingWire | YouTube
Enjoy the episode!
The Power House podcast is a show about leadership, markets and entrepreneurship in the housing industry. Each Thursday, Clayton Collins speaks with CEOs and founders from the mortgage and real estate sector to reveal how housing executives think about business growth, operational strategy, and leadership. The Power House podcast reveals the full picture through the stories of the industry’s most impactful leaders. Clayton Collins is the CEO of HousingWire, and the Power House podcast is produced by HousingWire’s Content Studio. Initially launched in 2019 as the Housing News podcast, the show was relaunched as Power House in 2024.
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This week on the Power House Podcast, Clayton sat down with Tomo CEO and co-founder Greg Schwartz to talk about what’s transpired in his business over the last two years — both the good and the bad. They dive into recovery indicators and the investments they’re making in technology and AI.
They also talk about how embracing accountable leadership and having a genuine love for the mortgage business is more important now than ever.
Here's what you'll learn:
Tomo’s approach and belief in building a purchase-focused mortgage company
Focusing on health and a work-life balance are essential for effective leadership
Why market dynamics should be accounted for, but not be used as excuses for performance
How the Pinterest effect influences first-time homebuyers' expectations
How to look for leading indicators for market recovery
Related to this episode:
Greg Schwartz on fixing the purchase mortgage experience | HousingWire
Mortgage startup Tomo enters the home portal wars with AI tools | HousingWire
HousingWire IMB Summit On-Demand
HousingWire | YouTube
Enjoy the episode!
The Power House podcast is a show about leadership, markets and entrepreneurship in the housing industry. Each Thursday, Clayton Collins speaks with CEOs and founders from the mortgage and real estate sector to reveal how housing executives think about business growth, operational strategy, and leadership. The Power House podcast reveals the full picture through the stories of the industry’s most impactful leaders. Clayton Collins is the CEO of HousingWire, and the Power House podcast is produced by HousingWire’s Content Studio. Initially launched in 2019 as the Housing News podcast, the show was relaunched as Power House in 2024.
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In this episode of Power House, we welcome back Rick Roque, Corporate VP of New Growth at NFM Lending. Clayton Collins and Roque sit down during the HousingWire IMB Summit on October 1, 2024 at the George W. Bush Presidential Library in Dallas, TX to discuss key themes from the stage and evaluation of top sessions.
Coverage of the event is available on HousingWire, and select session videos will be released for on-demand viewing in the coming days.
The HousingWire IMB Summit is part of HousingWire’s Summit series which include events on AI, mortgage banking and housing economics. The next summit will be the Housing Economic Summit on February 26, 2025.
The Housing Economic Summit is designed to give mortgage and real estate leaders a comprehensive understanding of the economic factors driving the housing market in 2025 — and what it all means for business. Topics include the mortgage rate outlook, housing demographics, home-price trends, housing affordability, the impact of the election and more. HousingWire is gathering the best housing economic experts in one place for this one-day event that will provide you with the freshest data available and the insights you need to meet the opportunity of the 2025 housing market.
Registration is now open. You can register here.
Related to this episode:
Rick Roque lands at NFM Lending | HousingWire
NFM Lending
Rick Roque | LinkedIn
HousingWire | YouTube
Enjoy the episode!
The Power House podcast is a show about leadership, markets and entrepreneurship in the housing industry. Each Thursday, Clayton Collins speaks with CEOs and founders from the mortgage and real estate sector to reveal how housing executives think about business growth, operational strategy, and leadership. The Power House podcast reveals the full picture through the stories of the industry’s most impactful leaders. Clayton Collins is the CEO of HousingWire, and the Power House podcast is produced by HousingWire’s Content Studio. Initially launched in 2019 as the Housing News podcast, the show was relaunched as Power House in 2024.
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This week on the Power House podcast, Clayton sat down with Robert Pieklo, COO of American Financial Resources (AFR) and Adam Carmel, Founder & CEO of Polly to talk about current mortgage market dynamics and growth strategies amid changing rates. They also discuss prioritizing the customer experience, effectively scaling your operations, and how to develop an adaptable product mix as we go into 2025 and beyond.
Here's what you'll learn:
Cost to completion is a key metric for lenders.
Forward-looking technology for effectively scaling operations.
Staying ahead and adapting to changing interest rates.
Changing of the guard in the mortgage world.
Win one customer over at a time.
Related to this episode:
Robert Pieklo | LinkedIn
Adam Carmel | LinkedIn
Polly.io
AFR Corp
HousingWire | YouTube
Enjoy the episode!
The Power House podcast is a show about leadership, markets and entrepreneurship in the housing industry. Each Thursday, Clayton Collins speaks with CEOs and founders from the mortgage and real estate sector to reveal how housing executives think about business growth, operational strategy, and leadership. The Power House podcast reveals the full picture through the stories of the industry’s most impactful leaders. Clayton Collins is the CEO of HousingWire, and the Power House podcast is produced by HousingWire’s Content Studio. Initially launched in 2019 as the Housing News podcast, the show was relaunched as Power House in 2024.
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In this episode, HousingWire president Diego Sanchez interviews Marc Trachtenberg, CEO of Silk Title Co. They explore the dominance of the "Big Four" in the title market and how Silk Title's model complements rather than competes with them. Marc also shares insights from the recent RealEdge conference and discusses adapting to new technologies, fostering collaboration, and educating consumers about the title process.
Don't miss Marc at the upcoming IMB Summit on October 1 in Dallas, where he'll delve into Silk Title's vision for the future of the title industry.
Here's what you'll learn:
Collaboration, rather than competition within the industry can lead to better outcomes for everyone.
Diverse perspectives and consumer education are crucial for the industry's success.
There is a significant lack of consumer education regarding the title process and its costs, and that needs to change.
The title industry needs to redefine its approach to remain relevant in a changing market.
Understanding risk and title alternatives is essential for both consumers and industry professionals.
Related to this episode:
HousingWire IMB Summit
Silk Title Co.
Silk Title Co. | LinkedIn
Marc Trachtenberg | LinkedIn
HousingWire | YouTube
Enjoy the episode!
The Power House podcast is a show about leadership, markets and entrepreneurship in the housing industry. Each Thursday, Clayton Collins speaks with CEOs and founders from the mortgage and real estate sector to reveal how housing executives think about business growth, operational strategy, and leadership. The Power House podcast reveals the full picture through the stories of the industry’s most impactful leaders. Clayton Collins is the CEO of HousingWire, and the Power House podcast is produced by HousingWire’s Content Studio. Initially launched in 2019 as the Housing News podcast, the show was relaunched as Power House in 2024.
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Today we are bringing to your feed a great conversation with an even greater guest: Nathan Knottingham. Nathan wears many hats within the mortgage space, including being the co-founder and CEO of the newly launched mortgage education company, MLO Force, the COO of Vetted VA, and the COO of Be My Neighbor Mortgage.
Clayton and Nathan originally scheduled this podcast to talk about MLO Force and the exciting things they’re doing in mortgage education and C.E. but Nathan had a surprise in store this past Monday when he posted a picture of him and his partners on the floor of the NASDAQ. Be My Neighbor and real estate software firm reAlpha are joining forces in the hopes to bring the mortgage industry a step forward in an end-to-end homebuying process.
Nathan offers great insights into MLO Force’s goal for continuing education across the larger workforce. He also shares what makes intellectual curiosity so special, even for those who consider themselves subject matter experts.
Here's what you'll learn:
Be My Neighbor Mortgage’s acquisition by Realpha highlights the importance of technology in the real estate transaction.
Continued education and always being a willing learner is crucial for mortgage professionals to stay up to date on industry regulations and best practices.
MLO Force offers mortgage education courses for individuals and enterprise-level clients, providing a flexible and comprehensive learning experience.
Related to this episode:
reAlpha gets into the mortgage brokerage biz, acquires Be My Neighbor | HousingWire
Nathan Knottingham | LinkedIn
MLO Force
Be My Neighbor Mortgage
HousingWire | YouTube
Enjoy the episode!
The Power House podcast is a show about leadership, markets and entrepreneurship in the housing industry. Each Thursday, Clayton Collins speaks with CEOs and founders from the mortgage and real estate sector to reveal how housing executives think about business growth, operational strategy, and leadership. The Power House podcast reveals the full picture through the stories of the industry’s most impactful leaders. Clayton Collins is the CEO of HousingWire, and the Power House podcast is produced by HousingWire’s Content Studio. Initially launched in 2019 as the Housing News podcast, the show was relaunched as Power House in 2024.
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