Afleveringen
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Which KPIs really matter in IT Service Management?
In this episode, Elias sits down with Huseyin Uysal, Head of Global Service Desk at ISS, to uncover what separates successful IT service management from the rest.
With a wealth of experience managing global teams and optimizing IT processes, Huseyin reveals the metrics that really matter, how customer effort is often overlooked, and the strategies his team used to slash ticket resolution times in half despite a surge in ticket volumes.
You'll learn:
1. Which KPIs actually drive value in IT service management (and which don’t)
2. Why focusing on "customer effort" is crucial for IT support success
3. How to handle a threefold increase in ticket volume without losing control
4. The key lessons from bringing outsourced tasks back in-house
5. How empowering your team can drastically cut ticket resolution times
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Get in touch with Huseyin Uysal on LinkedIn: https://www.linkedin.com/in/huysal89/
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Details about ISS:
Website: https://www.issworld.com/en
Industry: Facilities Services
Company size: 10,001+ employees
Headquarters: Copenhagen, Denmark
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About the host Elias Voelker:
Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.
Get in touch with Elias via LinkedIn or email [email protected].
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Podcast Music:
Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/
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Thanks to our friends at SAWOO for producing this episode with us! -
What separates a well-oiled IT operation from one constantly putting out fires?
In this episode, we dive deep into the world of IT Service Management (ITSM) with Haroon Hasan, author of "Choose to Lead" and Director of IT Service Management and Governance at Computacenter. With 20+ years of experience, Haroon shares insights on optimizing ITSM for operational excellence. He covers quick ITSM assessments, the benefits of a mature ITSM model, the role of leadership in driving change, and more.
You'll learn:
1. Key questions to ask in your initial ITSM assessment.
2. The different ITSM maturity levels.
3. Why top-down leadership drives ITSM success.
4. The benefits of a mature ITSM model.
5. The value of real-time metrics in enhancing IT services.
6. Essential leadership principles from Haroon's book "Choose to Lead".
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Get in touch with Haroon Hasan on LinkedIn: https://www.linkedin.com/in/haroon-hasan/
Download Haroon's book "Choose to Lead" here: https://amzn.to/47J0emG
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Details about Computacenter:
Website: https://www.computacenter.com/
Industry: Information Technology & Services
Company size: 10,001+ employees
Headquarters: Hatfield, Hertfordshire
Founded: 1981
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About the host Elias Voelker:
Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.
Get in touch with Elias via LinkedIn or email [email protected].
___________
Podcast Music:
Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/
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Thanks to our friends at SAWOO for producing this episode with us! -
Zijn er afleveringen die ontbreken?
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What happens when your infrastructure faces a live peak of millions of users worldwide—without cloud scalability?
In this episode, Sofascore’s CTO Josip Stuhli breaks down how his team navigates massive traffic surges, optimizes caching, and saves big by ditching the cloud while still delivering real-time updates to 25 million monthly users.
You'll learn:
1. How caching flattens traffic peaks and handles massive live events without backend strain.
2. Why Sofascore left the cloud and the financial impact of going on-prem.
3. The hybrid cloud approach and using cloud only when necessary for real-time scalability.
4. Optimizing infrastructure costs by leveraging overprovisioning.
5. Real-time data delivery at scale and how Sofascore delivers near-instant results to millions of users.
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Get in touch with Josip Stuhli on LinkedIn: https://www.linkedin.com/in/jstuhli/
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Details about Sofascore:
Website: https://www.sofascore.com/
Industry: Software Development
Company size: 201–500 employees
Headquarters: Zagreb, Grad Zagreb
Founded: Zagreb, Grad Zagreb
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About the host Elias Voelker:
Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.
Get in touch with Elias via LinkedIn or email [email protected].
___________
Podcast Music:
Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/
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Thanks to our friends at SAWOO for producing this episode with us! -
Successful cybersecurity isn’t about heroics, it’s about preventing disasters you’ll never hear about.
In this episode, Andrew Nuxoll, Managing Director of IT Operations and Cybersecurity at UNICEF USA, shares his journey from working at various managed service providers to leading cybersecurity efforts at a global NGO. Andrew offers insights into why cybersecurity is more than just keeping the lights on, how purpose-driven work changes the stakes, and the strategies he employs to manage cybersecurity on a tight nonprofit budget.
You'll learn:
1. Why cybersecurity should be your top priority—and how to make it happen on any budget
2. The critical importance of end-user awareness in defending against cyber threats
3. The challenges of transitioning to cloud-based operations and how to navigate them
4. Why the idea of a ‘single pane of glass’ in IT tools might be a myth—and what to do instead
5. How purpose-driven IT work differs from the corporate world and why it matters
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Get in touch with Andrew Nuxoll on LinkedIn: https://www.linkedin.com/in/nuxoll/
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Details about UNICEF USA:
Website: https://www.unicefusa.org/
Industry: Non-profit Organization
Company size: 201-500 employees
Headquarters: New York, New York
Founded: 1947
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About the host Elias Voelker:
Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.
Get in touch with Elias via LinkedIn or email [email protected].
___________
Podcast Music:
Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/
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Thanks to our friends at SAWOO for producing this episode with us! -
How can universities navigate the complexities of service delivery while pursuing growth and innovation?
Mark Katsouros, Senior Director for IT Engineering and Operations at Duquesne University, brings nearly 40 years of higher education IT experience. From the University of Maryland to pivotal roles at the University of Iowa and Penn State, Mark has driven significant IT transformations. Tune in to hear his journey, the unique challenges in higher education, and strategies for successful service management, customer satisfaction, and employee well-being.
You'll hear practical insights on:
1. Key differences between ITSM and ESM
2. The Importance of starting with collaboration and coalition-building
3. How to streamline complex service requests with a unified approach
4. The importance of balancing innovation and standardization in IT operations
5. Effective methods for motivating IT teams
6. Selecting IT tools and maintaining flexibility
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Get in touch with Mark Katsouros on LinkedIn: https://www.linkedin.com/in/katsouros/
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Details about Duquesne University:
Website: https://www.duq.edu/
Industry: Higher Education
Company size: 1,001-5,000 employees
Student body: 8,000-10,000 students (undergrad & grad)
Headquarters: Pittsburgh, PA
Founded: 1878
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About the host Elias Voelker:
Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.
Get in touch with Elias via LinkedIn or email [email protected].
___________
Podcast Music:
Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/
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Thanks to our friends at SAWOO for producing this episode with us! -
Martijn Adams, General Manager at 4me, brings a lifetime of expertise in IT service management, having worked with leading companies such as Philips, Deloitte, and Danone.
This episode delves into his journey and the unique approaches that 4me employs to streamline service management across IT, HR, and facilities. You'll discover how service management principles can impact different departments, why user experience is crucial, and the potential of AI in enhancing service delivery.
You'll learn:
1. How adopting a service management mindset can transform various departments beyond IT
2. Strategies for implementing service management across external partnerships and multi-sourcing
3. Experience Level Agreements (XLAs) and their impact on enhancing customer satisfaction
4. The transformative potential of Generative AI in elevating service management practices
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Get in touch with Martijn Adams on LinkedIn: https://www.linkedin.com/in/martijnadams/
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Details about 4me:
Website: https://www.4me.com/
Industry: Software Development
Company size: 80 employees
Headquarters: Santa Barbara, California
Founded: 2010
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About the host Elias Voelker:
Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.
Get in touch with Elias via LinkedIn or email [email protected].
___________
Podcast Music:
Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/
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Thanks to our friends at SAWOO for producing this episode with us! -
How can you scale your tech company while maintaining rigorous operational standards? Senior VP of Operations at Cyware Joe Aurilia shares what he learned while 5x-ing the company.
In this episode, Joe shares how he's building operations from the ground up, handling the complexities of international teams, and embedding a culture of security and compliance in a rapidly growing company.
You'll learn:
1. How to balance immediate operational needs with long-term growth strategies
2. The challenges and solutions of managing a globally distributed team
3. The importance of fostering a culture of security and compliance
4. Effective communication strategies for rapidly growing teams
5. How to leverage compliance certifications to win enterprise clients
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Get in touch with Joe on LinkedIn: https://www.linkedin.com/in/josephauriliajr/
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About the host Elias Voelker:
Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.
Get in touch with Elias via LinkedIn or email [email protected].
___________
Podcast Music:
Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/
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Thanks to our friends at SAWOO for producing this episode with us! -
Learn from Paul Teodorescu's 25 years of IT experience as he shares the importance of transparency, credibility, and connecting with people in the tech industry.
In this episode, Paul shares his journey from crawling under desks at Merrill Lynch to advising top firms like Morgan & Morgan. Explore the nuances of interim management versus advisory roles, and discover how IT challenges remain consistent across industries. Paul emphasizes the importance of connecting with people, attending and speaking at events, and transitioning from reactive to proactive IT management. Listen in for Paul's perspectives on open-source versus closed-source technologies, the benefits of a cloud-first approach, and the art of public speaking and moderating panels.
You'll learn:
1. The strategic benefits of interim management versus advisory roles
2. Similarities and differences between IT challenges across industries
3. The importance of transparency and credibility in IT
4. How to effectively transition from reactive to proactive IT management
5. The pros and cons of open source versus closed source technologies
Get in touch with Paul on LinkedIn: https://www.linkedin.com/in/paultotherescue/
Elias' blog and TED Talk recommendation:
Wait But Why by Tim Urban | https://waitbutwhy.com/
Tim Urban TED talk | https://www.youtube.com/watch?v=arj7oStGLkU&ab_channel=TED
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About the host Elias Voelker:
Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.
Get in touch with Elias via LinkedIn or email [email protected].
___________
Podcast Music:
Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/
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Thanks to our friends at SAWOO for producing this episode with us! -
The end of the traditional SRE? How do you see the future unfolding as AI's role in IT operations grows?
In this episode, we welcome Nathanial Smalley, Principal Sales Engineer at Transposit. He brings his rich experience from over a decade at Splunk and his current role at Transposit to discuss the impact of AI on IT operations. He delves into practical AI applications in the present, its promising future in IT operations and SRE, and the crucial lessons from his transition from military operations to tech leadership — highlighting parallels that provide unique insights into crisis management and strategic planning.
You'll learn:
1. How AI is currently enhancing IT Ops efficiency
2. Predictions for AI's future role in SRE
3. Similarities between military combat and incident response
4. Ways to mitigate stress and burnout
5. What tech companies can learn from the military
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Get in touch with Nate on LinkedIn: https://www.linkedin.com/in/nathanial-smalley-b9a1a621/
Or send him an email: [email protected]
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Details about Transposit:
Website: https://www.transposit.com/
Industry: Software Development
Size: 11-50 employees
Year: 2016
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About the host Elias Voelker:
Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.
Get in touch with Elias via LinkedIn or email [email protected].
___________
Podcast Music:
Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/
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Thanks to our friends at SAWOO for producing this episode with us! -
Over the next 3 years, more than 750 million new applications will hit the market... and nobody can predict what those applications will look like.
In this episode, Lee Caswell, SVP of Product and Solutions Marketing at Nutanix, introduces Hyper-Converged Infrastructures: a groundbreaking solution that integrates computing, storage, and networking into a single system to reduce complexity and improve scalability. Reflecting on his tenure at VMware, Caswell also offers insights into VMware's current state post-Broadcom acquisition and its future in the virtualization and cloud market, as well as how businesses often find themselves with inefficiently organized multi-cloud setups and what they can do about it.
You'll learn:
1. What is a hyper-converged infrastructure?
2. How to deal with 'accidental hybrid multi-cloud environments'
3. How the VMWare acquisition is affecting the enterprise IT world
4. Trends in Kubernetes and container security
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About Lee:
Lee is the Nutanix SVP for Product and Solutions Marketing. Lee is well-known for accelerating the adoption of new technologies and came to Nutanix from VMware where he was VP Product Marketing. Lee has extensive leadership experience in the storage, flash and virtualization markets including past executive roles at NetApp, Fusion-IO, and Adaptec. Lee started his career at General Electric and holds a bachelor’s degree from Carleton College and a Master of Business Administration degree from Dartmouth College.
Get in touch with Lee Caswell on LinkedIn: https://www.linkedin.com/in/leecaswell/
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Details about Nutanix:
Website: https://www.nutanix.com/
Industry: Software Development
Size: 5,001-10,000 employees
Year: 2009
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About the host Elias Voelker:
Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.
Get in touch with Elias via LinkedIn or email [email protected].
___________
Podcast Music:
Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/
___________
Thanks to our friends at SAWOO for producing this episode with us! -
Cybersecurity as we know it today is still in its infancy, which begs the question: how will it mature in the wake of rapid cloud and AI innovations?
In this episode, Dalarie is joined by Jason Ford, CEO and CISO at Steel Patriot Partners, who shares his in-depth insights into the evolving world of IT operations. From the Wild West of early cybersecurity days to the cutting-edge advancements in cloud computing and AI, Jason guides us through the critical shifts and strategies that are shaping the future of IT for businesses of all shapes and sizes.
You'll learn:
1. The transformative journey of cybersecurity practices
2. Strategic cloud computing moves for modern businesses
3. How AI is revolutionizing cybersecurity and IT operations
4. Navigating risk management in the digital age
5. Practical advice for IT leaders to stay ahead
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Get in touch with Jason Ford on LinkedIn: https://www.linkedin.com/in/jason-ford-5ab206/
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Details about Steel Patriot Partners:
Website: https://www.steelpatriotpartners.com/
Industry: Computer and Network Security
Size: 11-50 employees
Year: 2019
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About the host Dalarie Gonzales:
Dalarie, Brand Ambassador at Checkmk, is a seasoned sales professional with 10+ years of experience spanning hospitality, event management, and technology. A natural conversationalist, she's excited to engage with IT industry leaders, bringing her diverse expertise and genuine charm to every interaction. When not closing deals, you'll find her enjoying the outdoors with her Golden Retriever, Bo.
Get in touch with Dalarie Gonzales on LinkedIn: https://www.linkedin.com/in/dalarieg/
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Podcast Music:
Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/
Thanks to our friends at SAWOO for producing this episode with us! -
How is technology shaping the future of real estate?
In this episode, David Almeida, VP of DevOps and BI at Fathom Realty delves into the nuances of cloud transformation in real estate, the strategic implementation of Kubernetes for operational efficiency, and the evolving role of AI in this sector. David also shares his first-hand experiences, challenges, and triumphs in navigating these technological advancements at Fathom Realty.
You'll learn:
1. Insights into cloud-based brokerage models
2. Strategies for high system uptime in IT
3. Benefits and challenges of Kubernetes
4. Leadership and communication in DevOps
5. Future and limitations of AI in real estate
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About David:
David Almeida, MBA, is currently serving as VP of DevOps and BI at Fathom Reality. He has a background on development management, development, business process automation, e-commerce and is an all around technologist. David was a collegiate soccer player and later coach, and is fluent in 5 different languages.
Get in touch with David on LinkedIn: https://www.linkedin.com/in/david-almeida-08a665/
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About Fathom Realty:
Fathom is a cloud-based, technology-driven, full-service real estate brokerage providing our agents with the industry's best commission splits ... all without compromising on providing the effective training and the highest level of support our agents deserve. Their agents keep more of their hard-earned commission and therefore are able to reinvest more money back into their marketing and serving their clients.
Website: https://www.FathomRealty.com
Industry: Real Estate
Company size: 5,001-10,000 employees
Headquarters: Cary-RTP, NC
Founded: 2010
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About the host Dalarie:
Dalarie is a seasoned sales professional with 10+ years of experience spanning hospitality, event management, and technology. A natural conversationalist, she's excited to engage with IT industry leaders, bringing her diverse expertise and genuine charm to every interaction. When not closing deals, you'll find her enjoying the outdoors with her Golden Retriever, Bo.
Get in touch with Dalarie via LinkedIn or email [email protected]
___________
Podcast Music:
Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/
This podcast is produced by our friends at SAWOO. -
Discover the synergies of DevOps, DataOps, and cloud technologies that are driving Toyota's IT revolution as we delve into the cutting-edge IT strategies powering one of the world's leading automakers.
In this episode, Kumar Singirikonda, Director of DevOps Engineering at Toyota North America, shares his insights into Toyota's IT methodologies, reflecting on his role in orchestrating these strategies. He discusses the practicalities and challenges in achieving high levels of DevOps maturity, highlighting Toyota's focus on scalability, robustness, and cost-efficiency in their systems. Kumar also gives a sneak peek into his upcoming book, the "DevOps Automation Cookbook."
You'll learn:
1. The practical challenges in the last 20 % of DevOps maturity
2. Strategies for scaling resources and aligning tech with business goals
3. The journey to reaching 100 % in DevOps efficiency
4. Insights from Kumar's book with 250+ pages of DevOps wisdom
5. Integrating Toyota's manufacturing principles into IT
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About Kumar:
Kumar Singirikonda, the Director of DevOps Engineering at Toyota North America, is renowned for his leadership and impact in DevOps. He's also an advisory board member at The University of Texas at Austin's McCombs School of Business, contributing insights to courses. Additionally, Kumar plays a key role on the board of the Gift Of Adoption Funds, which provides grants to help vulnerable children find permanent families.
Get in touch with Kumar on LinkedIn: https://www.linkedin.com/in/kumarsingirikonda/
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About Toyota:
Toyota is world-famous as the manufacturer of high-quality, high-value cars, vans and trucks that set the standard for long-term resale value and durability. A reputation of reliability has been earned by Toyota vehicles due to their consistent ability to withstand the test of time. Due to the low frequency of breakdowns experienced by Toyota vehicles, you can expect to spend less on the vehicle at the end of its lifecycle.
Website: https://www.toyota.com/
Industry: Motor Vehicle Manufacturing
Company size: 10,001+ employees
Headquarters: Plano, TX
Founded: 1957
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About the host Elias:
Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.
Get in touch with Elias via LinkedIn or email [email protected].
____________
Podcast Music:
Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/
This podcast is produced by our friends at SAWOO. -
Dive into the transformative world of healthcare technology with Steven Michaels, VP of Technology and CTO at Baylor Scott & White Health. Explore how cloud computing, AI, and conversational interfaces are reshaping patient care and IT operations in one of the largest healthcare systems in Texas.
With Baylor Scott & White Health encompassing over 50 hospitals and around 700 clinics, Michaels brings a wealth of experience in integrating advanced technology in healthcare settings. This episode unpacks the strategic use of cloud technologies, the evolution of AI in patient interactions, and the emerging role of conversational interfaces in healthcare.
You'll learn:
1. Steven's effective integration of past IT experiences in new roles
2. Strategic IT roadmaps focusing on network and user experience
3. Best practices and challenges in healthcare IT management
4. The crucial role of empathy and service in healthcare IT
5. The potential of AI and cloud in future healthcare tech
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About Steven:
Steven Michaels, VP/CTO at Baylor Scott & White Health, excels in C-Suite technology leadership, driving transformative growth and efficiency. With over 20 years of experience, he manages complex operations and IT frameworks. His role involves not only delivering global IT solutions but also managing multi-million dollar operations and developing robust IT infrastructures. With a skill set encompassing P&L management, mergers and acquisitions, and strategic planning, Steven is a catalyst for transformative growth and efficiency in dynamic business environments. Steven holds an MBA, Executive Leadership Certification, a Six Sigma Black Belt, and a Customer Experience Certification.
Get in touch with Steven on LinkedIn: https://www.linkedin.com/in/steven-michaels-mba/
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About Baylor Scott & White Health:
As the largest not-for-profit healthcare system in Texas and one of the largest in the United States, Baylor Scott & White Health was born from the 2013 combination of Baylor Health Care System and Scott & White Healthcare. Today, Baylor Scott & White includes 51 hospitals, more than 800 patient care sites, more than 7,300 active physicians, over 49,000 employees and the Scott & White Health Plan.
Website: https://bswhealth.com
Industry: Hospitals and Health Care
Company size: 10,001+ employees
Headquarters: Dallas, Texas
Founded: 1903
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About the host Dalarie:
Dalarie is a seasoned sales professional with 10+ years of experience spanning hospitality, event management, and technology. A natural conversationalist, she's excited to engage with IT industry leaders, bringing her diverse expertise and genuine charm to every interaction. When not closing deals, you'll find her enjoying the outdoors with her Golden Retriever, Bo.
Get in touch with Dalarie via LinkedIn or email [email protected]
____________
Podcast Music:
Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/
This podcast is produced by our friends at SAWOO. -
Dive into the vibrant world of KubeCon with hosts Dalarie Gonzales and Elias Voelker of Checkmk as they share their personal experiences of the event.
In this episode, they unpack everything from insightful tech trends to the most captivating booths. Get ready to hear first-hand experiences and learnings that are shaping the future of IT operations, cloud transformation, and data management.
What to expect:
1. What were Elias' and Dalarie's general impressions of Kubecon?
2. What were the top-three learnings from Kubecon?
3. Which company had the coolest booth and the best giveaways?
__________
About Elias:
Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.
Get in touch with Elias via LinkedIn or email [email protected]
About Dalarie:
Meet Dalarie, a seasoned sales professional with 10+ years of experience spanning hospitality, event management, and technology. A natural conversationalist, she's excited to engage with IT industry leaders, bringing her diverse expertise and genuine charm to every interaction. When not closing deals, you'll find her enjoying the outdoors with her Golden Retriever, Bo.
Get in touch with Dalarie via LinkedIn or email [email protected]
__________
Podcast Music:
Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/
This podcast is produced by our friends at SAWOO. -
Alexander Kalinowsky and Paul Karsten, Founders of Idea Harbor, navigate the complexities of the software supply chain in a world where speed and security are paramount.
With their rich backgrounds in IT consultancy and DevOps, they join host Elias Voelker to dissect the balancing act between rapid software development and robust security. They delve into the intricacies of the software supply chain, exploring its vulnerabilities and the art of managing risks, and cover the global variations in security cultures and how these affect IT strategies across different industries.
You'll learn:
1. The intricacies of the software supply chain and effective management strategies
2. Identifying and mitigating key risks in software development processes
3. Strategies to balance the need for speed in development with stringent security measures
4. How security practices differ across industries and global regions
____________
About Paul:
Paul has a proven track record in shaping IT strategies and architectures in order to drive the use of emerging technologies to solve business problems. Paul’s diverse background across a variety of industries from manufacturing, mining, banking, and telecommunications, and from creating a wide range of solutions from order management to machine control creates a unique set of skills and experience.
Get in touch with Paul on LinkedIn: https://www.linkedin.com/in/paul-a-karsten/
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About Alex:
Alex is a technology and business leader with over 20 years of diverse industry and consulting experience transforming organizations with measurable growth and business outcomes. Alex’s passions are helping organizations with the faster realization of business value and building teams that share these same passions.
Get in touch with Alex on LinkedIn: https://www.linkedin.com/in/alexander-kalinovsky-/
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About Idea Harbor:
Idea Harbor's objective is to help clients achieve business agility - faster realization of business value through the application of lean approaches to end-to-end delivery of products and solutions - from product management to team organization to architecture to lean engineering practices and the use of cloud.
Website: https://www.ideaharbor.io/
Industry: IT Services and IT Consulting
Company size: 2-10 employees
Headquarters: Denver, Colorado
Founded: 2023
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About the host Elias:
Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.
Get in touch with Elias via LinkedIn or email [email protected]
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Podcast Music:
Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/
This podcast is produced by our friends at SAWOO. -
Prepare to discover the secrets to high availability and resiliency of applications in the cloud with Blaize Stewart, Architect at Xpirit.
In this episode, Blaize delves into crucial topics surrounding high availability, resiliency, and multicloud strategies, and offers valuable insights into building robust infrastructures and applications that can withstand any challenge. He also explores how Microsoft's shift towards open source could benefit your organization and revolutionize your approach to software development.
You'll learn:
1. How Microsoft's embrace of open source can transform your software development practices
2. The importance of high availability and resiliency in application development
3. When multicloud strategies make sense and how to avoid common pitfalls
4. The power of sharing knowledge through writing, podcasting, and videos to establish your expertise and build connections in your industry
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About Blaize:
Blaize is a Microsoft Azure MVP with a passion for open source technology and Microsoft Azure. When he’s not coding, he enjoys writing fiction and spending time with his family.
Find Blaize on LinkedIn: https://www.linkedin.com/in/techonfire/
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About Xpirit:
Xpirit/Xebia is a leading consultancy specializing in the Microsoft domain. Their expertise centers on Azure and GitHub solutions.
Website: https://xpirit.com
Industry: IT Services and IT Consulting
Company size: 51-200 employees
Headquarters: Hilversum, The Netherlands
Founded: 2014
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About the host Elias:
Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.
Get in touch with Elias via LinkedIn or email [email protected]
__________
Podcast Music:
Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/
This podcast is produced by our friends at SAWOO. -
Early in her career, Nora Schöner fell in love with infrastructure as code.
In this episode, Nora Schöner, Senior Cloud Consultant at superluminar, explains why she's so passionate about tools like Terraform, AWS CDK, and Pulumi, how they lower the threshold for developers entering the industry, and how they simplify the way developers define and make changes to infrastructure.
You'll learn:
1. How infrastructure as code helped Nora enter the programming industry
2. What impact will the HashiCorp licensing change have on Terraform users?
3. Why infrastructure from code could be the new wave of cloud infrastructure management
4. Why infrastructure as code isn't as wasteful as some people think
5. How to improve diversity in technical teams
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About Nora:
Nora Schöner is a German-based Cloud Engineer who has been working in the tech industry for over 10 years. She is an AWS Community Builder and focuses on Cloud Computing and DevOps, but also on empowering other women developers. Nora founded She 'n IT Nuremberg, a meetup to connect other women devs in the industry, and co-organizes the AWS UG Nuremberg. She blogs at wolkencode.de and likes drawing Manga, dancing, and enjoying delicious food.
Nora's blog and Social Media:
Blog: https://wolkencode.de
LinkedIn: https://www.linkedin.com/in/nora-schoener/
Instagram: https://www.instagram.com/wolkencode/
Mastodon: @[email protected]
X/Twitter: https://twitter.com/wolkencode
Nora's article recommendation:
Gregor Hohpe's blog post: https://architectelevator.com/cloud/iac-architecture-as-code/
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About superluminar:
superluminar is an AWS Advanced Consulting Partner based in Hamburg, Germany. Established in 2017, the founding team started with over eight years of cloud experience and has grown to 19 cloud enthusiasts in 2023. By being committed to a hands-on approach, knowledge transfer that has impact, as well as quality and a performant outcome, at superluminar, we work with our clients, we don’t just work for them.
Website: https://www.superluminar.io
Industry: Information Technology & Services
Company size: 11-50 employees
Headquarters: Hamburg
Founded: 2017
__________
About the host Elias:
Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.
Get in touch with Elias via LinkedIn or email [email protected]
__________
Podcast Music:
Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/
The All Things Ops Podcast has recently been named as one of the top DevOps Podcasts. Check it out here: https://blog.feedspot.com/devops_podcasts/
This podcast is produced by our friends at SAWOO. -
Having held leadership positions at large insurance and financial institutions like Prudential, Citigroup, Bank of America, and UBS, Kamlesh Moliya is the go-to expert for all things cloud transformation.
In this episode, he shares how you can drive your company's cloud transformation initiatives with enterprise-grade DevOps solutions and application migration strategies.
You'll learn:
1. The applicability of DORA and other DevOps KPIs
2. The role of monitoring and observability in cloud transformation
3. The benefits of object-oriented pipeline design
__________
About Kamlesh:
For a fintech organization that desires to deliver best-in-class customer-centric products, Mr. Moliya is a strategic technology leader with over 22 years of successful track record in delivering innovative solutions so it can enjoy profitability with high customer satisfaction. Mr. Moliya is a dynamic, critical thinker and problem solver who utilizes the secret sauce of advanced technology, keeps people first, and puts the right technology and people to provide robust, resilient, cost-effective, and scalable software solutions.
__________
About the host Elias:
Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.
Get in touch with Elias via LinkedIn or email [email protected]
__________
Podcast Music:
Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/
This podcast is produced by our friends at SAWOO. -
Baiju's first job selling push-button phones earned him just $12 per month.
Today, he has amassed an impressive portfolio of work at companies like Yahoo and Verizon and is now on the lookout for a new challenging endeavor. In this interview, Baiju casts his expert eye on hot topics like quality engineering, agile development, APIs, and more.
You'll learn:
1. Why APIs have evolved from an afterthought to a necessity
2. The challenges of distributed agile development
3. The value of mentorship for personal and career development
__________
About Baiju:
Baiju Joseph is a 20-year veteran of Quality Engineering, DevOps, and multi-cloud operations. He is a proven leader and transformation expert with a track record of successfully building and leading global teams to modernize, streamline, and transform critical technological assets and investments while fostering a culture of collaboration, customer focus, and velocity. Prior to his role at Yahoo (acquired by Verizon), Baiju held leadership positions at Ariba Inc and Novell Inc.
Find Baiju on LinkedIn: https://www.linkedin.com/in/baijujoseph/
__________
About the host Elias:
Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.
Get in touch with Elias via LinkedIn or email [email protected]
__________
Podcast Music:
Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
www.stroeme.com
https://compost-rec.com/
This podcast is produced by our friends at SAWOO. - Laat meer zien
