Afleveringen

  • Unlock the secrets to harnessing the power of AI in the insurance industry with insights from Ed Halsey, VP of Marketing at Genesis.

    In this episode of AI Unscripted, Ed offers a comprehensive look at how artificial intelligence is shaping the future of insurance, navigating through the Gartner hype cycle, and even drawing comparisons to the Dunning-Kruger effect.

    Learn why many companies stumble by focusing on niche applications and discover how aligning AI with core business challenges can lead to substantial gains, especially in areas like fraud analytics.

    We also explore the transformative potential of generative AI in optimizing workflows and enhancing creative projects. Ed walks us through a captivating project involving over 3,000 games characters, showcasing the efficiency of tools like ChatGPT, MidJourney, and computer vision in streamlining processes and ensuring high-quality outputs.

    Understand the critical differences between generative AI tools and large action models, and why identifying practical, industry-specific use cases is essential for successful AI integration in insurance.

    Finally, we tackle the challenges and opportunities of integrating AI into legacy insurance systems. Ed shares practical advice on implementing AI solutions in environments lacking modern APIs and highlights the importance of focusing on manageable areas like customer retention.

    Enhance customer satisfaction and profitability by improving the claims process with innovative AI applications, such as using computer vision to assess car damage.

    This episode is packed with actionable insights and best practices from Ed Halsey—don’t miss out on his expert guidance and the chance to elevate your understanding of generative AI in insurance.

    Enjoy,

    Kieran

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    📕 Buy my book 'The A-Z of Generative AI - A Guide to Leveraging AI for Business' - The A-Z of Generative AI – Digital Book Kieran Gilmurray

  • Unlock the secrets to future-proofing your workforce with the latest insights from award-winning AI and automation expert, Kieran Gilmurray. Join us as we explore how generative AI, including game-changing technologies like ChatGPT and Gemini, are reshaping talent management and operational efficiencies.

    Kieran delves into data-driven strategies and highlights the vital role HR teams must play in preparing for these rapid changes. We also discuss the importance of emotional intelligence, distributed talent, and fostering a strong business culture to stay competitive in an AI-augmented world.

    Discover practical strategies to harness AI in your people strategy and create a significant competitive edge. From crafting compelling job adverts and improving interview processes to enhancing onboarding and automating daily tasks, we uncover the revolutionary potential of AI in various HR functions. With a focus on both imagination and sound technology investment, you'll learn how to navigate the associated risks smartly and effectively. We also touch upon the transformative impact of automation in sectors such as cybersecurity, insurance, law, and education.

    Navigating the challenges of AI implementation can be daunting, but fear not—Kieran offers valuable guidance on selecting the right tools and avoiding common pitfalls like AI bias and hallucinations. Emphasizing the need for educational initiatives across all organizational levels, he discusses how to start with affordable AI solutions, such as ChatGPT, to streamline processes without breaking the bank.


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    📕 Buy my book 'The A-Z of Generative AI - A Guide to Leveraging AI for Business' - The A-Z of Generative AI – Digital Book Kieran Gilmurray

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  • Could AI revolutionize your business by cutting costs and boosting customer satisfaction? Join us for a captivating conversation with Martin Kraft, Vice President of EMEA and APAC at Druid AI, as we uncover the transformative potential of conversational AI.

    Martin brings his wealth of experience in digital transformation to discuss the surge of interest in generative AI, fuelled by phenomena like ChatGPT. We'll delve into the complexities of data security and privacy, the critical role of consulting and change management, and how to make AI projects not just theoretical, but practical and successful.

    From the health sector to global business process outsourcing, discover real-world case studies that reveal the profound impact of conversational AI.

    Imagine reducing transaction costs from £50 to just £1, or significantly improving patient experiences through faster, clearer communication.

    We'll also explore how companies like Liberty Global are turning AI into marketable solutions, and the shift towards effortless, conversational technology interfaces.

    Tune in to learn how setting up AI projects correctly can augment human capabilities, making technology more intuitive and accessible. Don't miss this episode if you're ready to see how AI can reshape your enterprise for the better.

    #DruidPartner #AI

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    📕 Buy my book 'The A-Z of Generative AI - A Guide to Leveraging AI for Business' - The A-Z of Generative AI – Digital Book Kieran Gilmurray

  • Unlock the future of eye care as Ola Spencer, the Group CTO at Optegra, reveals how AI and digital transformation are reshaping ophthalmology.

    With 17 years of experience in healthcare and life sciences, Ola shares her journey and the cutting-edge technologies at Optegra, including conversational AI and chatbots that streamline preoperative assessments.

    You'll gain valuable insights into the challenges faced by healthcare providers and how these innovations enhance patient journeys and clinical outcomes.

    Discover why Optegra chose Druid AI as their patient-centric platform and how its interoperability and ease of use are making a difference. We touch upon real-world success stories from partners like Regina Maria and delve into the future of eye care, highlighting AI's role in transforming patient experiences from initial appointments to post-surgery care.

    Celebrate the visionary leadership that drives business transformation through technology, and explore how efficient, affordable healthcare delivered through multi-language communication is revolutionizing the industry.

    This episode is a treasure trove of inspiring stories and forward-thinking strategies for anyone passionate about the future of healthcare.

    #DruidPartner #AIContent #Ad #GenerativeAI #ConversationalAI

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    📕 Buy my book 'The A-Z of Generative AI - A Guide to Leveraging AI for Business' - The A-Z of Generative AI – Digital Book Kieran Gilmurray

  • Unlock the secrets to thriving in a technology-driven future as we converse with Jim Littley, a pioneer in forensic accounting and technology-enabled education.

    Discover how the rapid digital transformation post-pandemic is reshaping the workforce and what it means for the evolving skill sets required by employers. Jim dives deep into the critical role of AI, generative AI, and other emerging technologies, providing valuable insights on how both current employees and future graduates can stay ahead of the curve. We also examine the complexities of aligning educational programs with ever-changing industry needs and the hurdles posed by lengthy course approval processes.

    We then shift our focus to the indispensable role of community colleges and trade-focused education in bridging skill gaps and tackling employment challenges. Explore how these institutions are uniquely poised to support career changes and reskilling efforts, especially for underemployed graduates.

    Jim illuminates the potential for innovative partnerships between higher education institutions and businesses, facilitating specialized courses that drive digital transformation.

    Finally, we discuss what it takes for educational institutions and employers to courageously update curricula, ensuring students and employees are prepared for an increasingly technology-centric world. Tune in for an enlightening discussion that promises to equip you with the knowledge to navigate the future of work.

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    🌎 Visit my website: https://KieranGilmurray.com
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    📕 Buy my book 'The A-Z of Generative AI - A Guide to Leveraging AI for Business' - The A-Z of Generative AI – Digital Book Kieran Gilmurray

  • Ever wondered how digital twins are transforming industries from oil and gas to retail and airlines? Join us on AI Unscripted as we uncover this ground breaking technology with our expert guest, John Lindsey. He takes us on a journey through the world of digital twins, explaining how these virtual replicas of physical assets are enhancing efficiency and reducing downtime across various sectors. Discover how engineers and maintenance workers leverage these models to optimize systems without the risk of real-world failures.

    John dives into the specifics of how digital simulators are revolutionizing airline operations and maintenance. By creating digital replicas of entire airline systems, companies can now optimize flight routes, manage fuel more effectively, and streamline maintenance schedules. Learn how integrating gaming theory into these simulations offers a risk-free environment for honing skills and improving decision-making processes. The insights shared by John reveal the broader potential of this technology to enhance complex systems in various industries.

    In one of the most fascinating segments, we explore the application of digital twins in the realm of jury selection. John discusses how advanced simulations can predict group dynamics and trial outcomes by creating detailed personal profiles from publicly available data. This innovative approach could significantly improve the accuracy and efficiency of jury selection, considering individual characteristics and local demographics. We wrap up with a candid conversation filled with enthusiasm and camaraderie, laying the groundwork for future episodes that promise even deeper insights. Enjoy the rest of your weekend, and stay tuned for more exciting discussions!

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  • People are the most important thing on this planet so let’s get as excited about them as we are new technology.

    Listen to my thoughts in this excerpt from Lasse Rindom’s wonderful podcast ‘The Only Constant’.

    Here I make it clear that we are in the driving seat of making change something that becomes positive, that we use to do good. For Lasse Rindom, this justifies the need to balance enthusiasm with scepticism.

    Any case for change must be aware of risks as well as benefits to ensure it works to enhance our enterprises, societies - humanity.

    Hope you enjoy listening in, and please leave your impressions from the podcast episode (or this snippet) in comments below 👇

    In the full episode, we talk about the rapid evolution of AI technologies and their impact on businesses and society.

    Olivier Gomez (𝐎𝐆) and I, two experts on digital transformation and automation, share OUR insights on the challenges and opportunities presented by the current AI revolution, drawing from their extensive experience and recent book "The A to Z of Generative AI: A Guide to Leveraging AI for Business".

    In this conversation, we gain insights into:

    ⭐ How the AI revolution is reaching a global scale unlike previous tech waves, with surprising adoption rates even in areas with limited internet access.

    ⭐ The debate around whether AI will simplify or complicate our lives, and how user interfaces are evolving to create more natural human-AI interactions.

    ⭐ Why the true value of AI lies not just in models, but in unique datasets, and how companies can leverage their proprietary data to become leaders in specific domains.

    ⭐ A three-stage approach for implementing AI in businesses: from employee experimentation to enterprise-wide solutions and custom AI model development.

    ⭐ The concept of "re-baselining" and why generational change is necessary for progress, allowing each new generation to adapt to new technologies and societal changes.

    𝗡𝗲𝘄 𝘁𝗼 𝗧𝗵𝗲 𝗢𝗻𝗹𝘆 𝗖𝗼𝗻𝘀𝘁𝗮𝗻𝘁?

    The Only Constant is a podcast where Lasse Rindom speaks with global technology and business leaders to explore more than explain in a world of rapidly developing technology.



    Support the Show.

    For more information:

    🌎 Visit my website: https://KieranGilmurray.com
    🔗 LinkedIn: https://www.linkedin.com/in/kierangilmurray/
    🦉 X / Twitter: https://twitter.com/KieranGilmurray
    📽 YouTube: https://www.youtube.com/@KieranGilmurray

    📕 Buy my book 'The A-Z of Organizational Digital Transformation' - https://kierangilmurray.com/product/the-a-z-organizational-digital-transformation-digital-book/

    📕 Buy my book 'The A-Z of Generative AI - A Guide to Leveraging AI for Business' - The A-Z of Generative AI – Digital Book Kieran Gilmurray

  • How is AI transforming higher education and what can institutions learn from three exceptional practitioner experts success stories?

    Join this insightful panel discussion as we explore the evolving landscape of higher education in the rapid rise of AI technologies.

    We bring together industry veterans to explore the intersection of AI and academia, shedding light on its implications for colleges and universities grappling with enrolment and student success challenges.

    Discover how higher education institutions are leveraging technologies like GenAI to navigate these shifting dynamics, including real-life data and examples from Georgia Southern University.

    Gain valuable insights into:

    • Practical applications of AI across leading universities
    • How "system-agnostic" AI platforms are supporting the entire student lifecycle
    • What to think about when considering getting started

    Find out as we sit down with Benjamin Duggar, Executive IT Director at Georgia Southern University, who reveals how their digital assistant, Gus, has revolutionized student communication and retention efforts.

    You'll hear first hand how Gus has turned traditional one-way communication into dynamic, interactive conversations, significantly boosting fall enrolment and generating substantial revenue. Plus, discover how integrating AI with multiple campus systems has enhanced student experiences and streamlined service delivery while ensuring robust security.

    AI and automation are reshaping the educational landscape, presenting both challenges and opportunities. We address the common fears and misconceptions around AI, emphasizing the irreplaceable value of human creativity and instinct in driving innovation.

    Drawing parallels with the advent of computers in the mid-20th century, we highlight the positive economic impacts and job creation possibilities that AI brings. By equipping students with essential automation skills, from business to HR, we argue that embracing these technologies not only secures future job opportunities but also enhances professional capabilities.

    Explore the vast potential of AI in higher education as we discuss how training students to develop proof of concepts and deploy bots can benefit both schools and local communities.

    Learn how AI can tackle specific challenges like enrolment and student success by reducing administrative friction, freeing up resources for critical tasks like academic advising.

    Our three expert panellists shares valuable insights on balancing innovation with operational efficiency, emphasizing the importance of strategic implementation. Institutions that fully embrace AI technologies gain a strategic advantage, fostering a culture of enthusiasm and understanding around this transformative technology.

    #DruidPartner #Ad

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    For more information:

    🌎 Visit my website: https://KieranGilmurray.com
    🔗 LinkedIn: https://www.linkedin.com/in/kierangilmurray/
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    📽 YouTube: https://www.youtube.com/@KieranGilmurray

    📕 Buy my book 'The A-Z of Organizational Digital Transformation' - https://kierangilmurray.com/product/the-a-z-organizational-digital-transformation-digital-book/

    📕 Buy my book 'The A-Z of Generative AI - A Guide to Leveraging AI for Business' - The A-Z of Generative AI – Digital Book Kieran Gilmurray

  • An edited shortcut from episode 26 of The Only Constant with Lasse Rindom and Olivier Gomez (𝐎𝐆) 🎉 .

    Listen to the episode here:

    Apple: The Only Constant on Apple Podcasts

    Spotify: The Only Constant | Podcast on Spotify

    Google: The Only Constant (google.com)

    Spreaker: The Only Constant (spreaker.com)


    In the full episode, we talk about the rapid evolution of AI technologies and their impact on businesses and society.

    Olivier Gomez (𝐎𝐆) and I, two experts on digital transformation and automation, share OUR insights on the challenges and opportunities presented by the current AI revolution, drawing from their extensive experience and recent book "The A to Z of Generative AI: A Guide to Leveraging AI for Business".

    In this conversation, we gain insights into:

    ⭐ How the AI revolution is reaching a global scale unlike previous tech waves, with surprising adoption rates even in areas with limited internet access.

    ⭐ The debate around whether AI will simplify or complicate our lives, and how user interfaces are evolving to create more natural human-AI interactions.

    ⭐ Why the true value of AI lies not just in models, but in unique datasets, and how companies can leverage their proprietary data to become leaders in specific domains.

    ⭐ A three-stage approach for implementing AI in businesses: from employee experimentation to enterprise-wide solutions and custom AI model development.

    ⭐ The concept of "re-baselining" and why generational change is necessary for progress, allowing each new generation to adapt to new technologies and societal changes.

    𝗡𝗲𝘄 𝘁𝗼 𝗧𝗵𝗲 𝗢𝗻𝗹𝘆 𝗖𝗼𝗻𝘀𝘁𝗮𝗻𝘁?

    The Only Constant is a podcast where Lasse Rindom speaks with global technology and business leaders to explore more than explain in a world of rapidly developing technology.

    Support the Show.

    For more information:

    🌎 Visit my website: https://KieranGilmurray.com
    🔗 LinkedIn: https://www.linkedin.com/in/kierangilmurray/
    🦉 X / Twitter: https://twitter.com/KieranGilmurray
    📽 YouTube: https://www.youtube.com/@KieranGilmurray

    📕 Buy my book 'The A-Z of Organizational Digital Transformation' - https://kierangilmurray.com/product/the-a-z-organizational-digital-transformation-digital-book/

    📕 Buy my book 'The A-Z of Generative AI - A Guide to Leveraging AI for Business' - The A-Z of Generative AI – Digital Book Kieran Gilmurray

  • Are you ready to unlock the untapped potential within your organization? Join us on Automation Unscripted as Dan Andrews and I, guide you through the ground breaking world of citizen innovation in business automation.

    This episode goes beyond traditional citizen development to reveal how RPA, intelligent automation, and various digital tools empower every member of your company—from top executives to frontline workers—to actively contribute to digital transformation.

    We break down the barriers between specialized IT teams and business units, showcasing how diverse roles and specific business expertise can drive unprecedented efficiency and innovation.

    Discover the game-changing benefits of implementing a citizen developer (CITDEV) program within your organization and how it can lead to significant cost savings and scalability.

    Learn the secrets behind maintaining a competitive edge through continuous innovation and the importance of fostering employee excitement and motivation.

    Hear our thoughts on the essential collaboration between CITDEV programs and IT for governance and support, and understand how to navigate potential challenges like skill gaps, training, compliance, and resource allocation.

    Don't miss our in-depth exploration of the methodologies and standards that can ensure the long-term success of your citizen innovation initiatives.

    Visit Virtual Operations (virtual-operations.com) for more information on intelligent automation, data analytics and AI or book a chat https://calendly.com/virtualoperations.


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    For more information:

    🌎 Visit my website: https://KieranGilmurray.com
    🔗 LinkedIn: https://www.linkedin.com/in/kierangilmurray/
    🦉 X / Twitter: https://twitter.com/KieranGilmurray
    📽 YouTube: https://www.youtube.com/@KieranGilmurray

    📕 Buy my book 'The A-Z of Organizational Digital Transformation' - https://kierangilmurray.com/product/the-a-z-organizational-digital-transformation-digital-book/

    📕 Buy my book 'The A-Z of Generative AI - A Guide to Leveraging AI for Business' - The A-Z of Generative AI – Digital Book Kieran Gilmurray

  • Unlock the potential of AI in the cutthroat world of private equity with our latest guest, Will Harris from Accelerate. Prepare to be enlightened on why a staggering 80% of companies are turning to AI to boost productivity, innovation, and their bottom line.

    Will offers an exclusive look into how these investments are less about inflating workforce numbers and more about optimizing EBITDA and company valuation. Navigating the waters of AI deployment, we also discuss the defensive measures companies must adopt to protect their business models from being outflanked by this technological wave. Will's expert advice shines a spotlight on the prudent use of AI, from leveraging free tools to formulating a robust strategy that's in harmony with the company's overarching tech goals.

    As we peer into the crystal ball of AI's future, you'll be captivated by the seamless blend of this technology into our lives, from the ads we see to the homes we live in. The path ahead points to a world where AI's evolution is marked by continual progression, with transformative innovations such as neural implants on the horizon.

    For businesses dipping their toes into the AI pond, we emphasize that it's not about keeping up with the Joneses but aligning AI to enhance their core mission. We delve into the essentials of strategic AI planning to ensure it's a value-added facet of a broader company strategy, all while remaining vigilant about the inherent risks this transformative tech brings to the table.

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    🌎 Visit my website: https://KieranGilmurray.com
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    📕 Buy my book 'The A-Z of Generative AI - A Guide to Leveraging AI for Business' - The A-Z of Generative AI – Digital Book Kieran Gilmurray

  • DRUID Talks is a refreshing podcast that explores the world of AI and its impact on society.

    In each episode, DRUID invite industry experts, thought leaders, and strategists to share their insights and experiences.

    DRUID aim to untangle the misconceptions, challenges, facts, and trends and provide practical advice and guidance.

    In this enlightening episode of DRUID Talks, we delve into the critical considerations for selecting a trusted AI technology partner.

    Join our host Kieran Gilmurray as they sit down with industry experts Alan Giles to explore the essential factors that businesses need to evaluate when choosing an AI partner.

    Key topics covered in this episode include:

    The importance of trust and transparency in AI partnerships.How to assess the technical capabilities and innovation potential of AI vendors.Insights into the latest trends and technologies shaping the AI landscape.Real-world examples and case studies of successful AI implementations.Best practices for establishing and maintaining a productive relationship with your AI partner.

    Whether you're a business leader, tech enthusiast, or just curious about the future of AI, this episode provides valuable insights and practical advice for navigating the complex world of AI partnerships.

    Tune in to stay ahead of the curve and ensure your organization leverages AI effectively and ethically.

    Listen now to uncover the secrets to selecting the right AI tech partner and take your business to the next level!

    #DruidPartner #AI #ArtificialIntelligence #ad #BusinessStrategy #Innovation #TechLeadership Diana Parciu DRUID AI #ConversationalAI

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    📕 Buy my book 'The A-Z of Generative AI - A Guide to Leveraging AI for Business' - The A-Z of Generative AI – Digital Book Kieran Gilmurray

  • In today's rapidly evolving landscape, the buzz surrounding AI has reached fever pitch, signalling a pivotal moment in the technology's trajectory. While AI isn't new to the scene, its recent surge in popularity has been impossible to ignore, particularly in the realm of business automation. However, to truly harness the transformative potential of automation, organisations must embrace not just AI but also RPA.

    In this episode, Daniel and I delve into real-world examples where AI and RPA work in tandem to streamline operations and drive business growth. From Unilever's innovative recruitment process, leveraging AI-driven video interviews to sift through thousands of applicants, to the seamless integration of RPA and AI in automating complex data analysis tasks, these case studies highlight the transformative impact of combining both technologies.

    Like what you hear? Don't forget to subscribe to receive updates on future podcasts.

    Dan and Kieran are always keen to hear your thoughts on the podcast or to receive questions or suggestions to feature in future editions. Get in touch with us at [email protected]

    Advert: To find out how AI and automation could benefit your organisation, visit Virtual Operations (virtual-operations.com) for more information on intelligent automation, data analytics and AI or book a chat https://calendly.com/virtualoperations.

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    📕 Buy my book 'The A-Z of Organizational Digital Transformation' - https://kierangilmurray.com/product/the-a-z-organizational-digital-transformation-digital-book/

    📕 Buy my book 'The A-Z of Generative AI - A Guide to Leveraging AI for Business' - The A-Z of Generative AI – Digital Book Kieran Gilmurray

  • What if AI could revolutionize the way your business operates?

    Join us as we uncover the secrets to thriving in the age of AI with our special guest, Rakesh Singhani, CEO of Prosopartner.

    Rakesh provides a deep dive into the transformative power of generative AI on shared services, revealing how businesses and countries with large offshore working populations can turn potential challenges into thriving opportunities.

    Learn why combining AI and automation with robust processes and a people-centric approach is the key to unlocking true business value.

    Rakesh also stresses the importance of upskilling the workforce and adopting a mindset change to fully embrace and experiment with AI technologies, drawing on practical examples like Singapore’s retraining initiatives.

    In our conversation, we explore the practical applications of conversational AI, focusing on optimizing AP, customer, and HR queries for better ROI. Rakesh explains how Prosopartner leverages Druid AI for its seamless integration and functional effectiveness within their technology ecosystem.

    Emphasizing the proverb, "If you want to go fast, go alone; but if you want to go far, go together," he underscores the importance of collaboration and breaking down silos to ensure everyone works together effectively.

    We wrap up by discussing the critical role of company culture and the integration of advanced technologies in achieving business success.

    Don’t miss out on Rakesh’s invaluable advice on navigating the age of AI, only on Druid Talks!

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    📕 Buy my book 'The A-Z of Generative AI - A Guide to Leveraging AI for Business' - The A-Z of Generative AI – Digital Book Kieran Gilmurray

  • Ever wondered how AI is revolutionizing higher education and what it means for the future of learning?

    In this episode, we bring you the latest insights and practical applications from the experts themselves. Join us as we sit down with Benjamin Duggar from Georgia Southern University, who shares how their digital assistant, GUS, has transformed student communications, leading to higher enrolment and improved student retention.

    Bryant Richards from Nicholls College and Dr. David Rehr from George Mason University also weigh in, offering their perspectives on how AI is reshaping educational landscapes and enhancing operational efficiencies.

    Discover the broader implications of automation and AI on job markets and essential skill sets, especially within business education.

    Bryant Richards highlights the critical need for students to adopt automation tools to stay competitive in fields like accounting, finance, and HR.

    Our discussion delves into how training students in these technologies can open up exciting career opportunities, meet stakeholder demands, and streamline university processes.

    By integrating AI, institutions can reduce administrative friction and redirect resources to vital areas like academic advising, ensuring a more personalized and effective educational experience for students.

    Explore the transformative potential of intelligent automation (IA) in optimizing higher education operations, from GPA compliance to admissions and financial aid.

    Our guests emphasize the importance of incentivizing technology adoption and overcoming resistance to change by demonstrating clear benefits.

    Learn how inclusivity in AI project development can foster a collective enthusiasm, as exemplified by the experiences at George Mason University.

    By involving a broad range of stakeholders, institutions not only enhance innovation but also build a strong foundation for successful AI integration.

    Don’t miss this enlightening conversation on the future of higher education through the lens of AI and automation.

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  • What if you could revolutionize your business with a dedicated team focused solely on intelligent automation?

    Join us on Automation Unscripted as Daniel Andrews and I break down the blueprint for establishing a successful Intelligent Automation Center of Excellence (COE) tailored to your organization's unique needs.

    We’ll walk you through crafting a robust strategy that aligns seamlessly with both business and IT goals, ensuring your automation programs aren't just efficient but transformative.

    Learn the critical steps for implementing a structured methodology that adapts to the ever-changing landscape of intelligent automation, maximizing your impact and driving your organization forward.

    Our discussion doesn't stop there.

    We delve into the essential roles that make up a COE, from the executive sponsor who champions and funds the initiatives to the COE lead who navigates and adapts strategies.

    Gain insights into the specialized roles of IPA architects and the indispensable Robotic Operations Center (ROC) team, ensuring the smooth operation of your automation program.

    Discover the crucial contributions of project managers, developers, and the discovery team, all of whom merge business acumen with technical expertise to identify and automate valuable processes.

    This episode serves as your comprehensive guide to setting up and running a successful COE for intelligent automation.

    Don't miss out on these game-changing insights!

    Dan and I are always keen to hear your thoughts on the podcast or to receive questions or suggestions to feature in future editions. Get in touch with us at [email protected]

    To find out how AI and automation could benefit your organisation, visit www.virtual-operations.com or book a free consultation at https://calendly.com/virtualoperations/.


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    📕 Buy my book 'The A-Z of Generative AI - A Guide to Leveraging AI for Business' - The A-Z of Generative AI – Digital Book Kieran Gilmurray

  • Struggling to keep pace with the breakneck speed of AI advancements? We've got you covered.

    Tune in as we sit down with Doug Shannon, a global authority in intelligent automation and generative AI, to uncover the hottest trends shaping 2024.

    From the pivotal build-or-buy dilemma to the ongoing relevance of intelligent automation, Doug draws from his vast experience to provide CIOs with the insights they need to make strategic decisions in an ever-changing tech landscape.

    Learn how companies, regardless of their size, can navigate these trends to stay ahead of the curve.

    Ever wondered what the future holds for technology and business integration? Doug takes us on a visionary exploration of the autonomous enterprise, where generative AI and autonomous agents work in harmony with human roles.

    We tackle the strategic debate of investing in these cutting-edge technologies now versus waiting, highlighting the importance of embedding these systems into your company culture for enhanced collaboration and visibility.

    Imagine a future where business users are more self-sufficient and tech-savvy, achieving their goals with unprecedented efficiency.

    Don’t miss this episode jam-packed with actionable insights and futuristic strategies!



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    📕 Buy my book 'The A-Z of Organizational Digital Transformation' - https://kierangilmurray.com/product/the-a-z-organizational-digital-transformation-digital-book/

    📕 Buy my book 'The A-Z of Generative AI - A Guide to Leveraging AI for Business' - The A-Z of Generative AI – Digital Book Kieran Gilmurray

  • Join Craig Gillam and I as we shake up the leadership conversation, injecting our decade of shared experiences and a healthy dose of humour into the mix.

    Kieran, a twice-published author, pulls back the curtain on the AI revolution—filtering out the hype to give us the straight dope on its actual impact on leadership and industry.

    Kick back with us for a session that's as entertaining as it is insightful.

    You'll get the lowdown on Kieran's latest literary venture, "The A to Z of Generative AI", hot on the heels of his first hit book "The A to Z of Organizational Transformation".

    This is about sparking real dialogue, so get your questions ready for a lively back-and-forth.

    We're peeling away the layers of AI's 80-year over night success story, revealing where it's been transformative and where it's just been noise.

    So tune in, learn a thing or two, and maybe even crack a smile as we navigate the shifting leadership landscapes in the age of AI.


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    📕 Buy my book 'The A-Z of Generative AI - A Guide to Leveraging AI for Business' - The A-Z of Generative AI – Digital Book Kieran Gilmurray

  • Is the buzz around generative AI signalling a revolution or just the latest tech fad on the brink of bursting?

    Join me and the insightful Francis Carden as we take a hard-hitting look at this question, peeling back layers of current AI enthusiasm to examine the raw truths beneath.

    From the nagging concerns surrounding security and bias to the tantalizing possibilities of AI-enhanced creativity, we'll reveal the tug-of-war between ground breaking potential and the unaddressed issues that could undermine AI's promise.

    Francis Carden and I don't shy away from the tough questions: How do we secure and control the data feeding into AI's, and can we ensure its use enhances human effort without crossing into ethical quagmires?

    Finally, consider the looming shadow of AI over the future of work and the corporate landscape. We tackle the thorny issues of job displacement and inequality as we scrutinize how generative AI might either catapult the modern enterprise to new heights or exacerbate the digital divide.

    Stay tuned for a compelling wrap-up on how gen AI could be the great equalizer or the next wedge driving apart the haves from the have-nots in the corporate world. Join us for this thought-provoking episode of Digital Fight Club—where today's discourse shapes tomorrow's AI reality.

    Follow Francis Carden for exceptional insights on AI and automation.


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    📕 Buy my book 'The A-Z of Generative AI - A Guide to Leveraging AI for Business' - The A-Z of Generative AI – Digital Book Kieran Gilmurray

  • #AI models significantly aid in improving operational efficiency for enterprises, but the key to making businesses more efficient is a collaborative, open #ecosystem.

    An open ecosystem enables enterprises to build customised #AI solutions that are finely tuned to meet their specific needs using the most advanced tools available!

    To learn how IBM helped #Toyota reduce breakdowns by 70%, listen to the summary of my article that explores how adopting an open #ecosystem can transform businesses.

    📰 Read the article here: https://lnkd.in/es6Bikh5

    #AWSSummit #CloudComputing #TechNetworking #Innovation #Learning #IBM #IBMWatsonX #AILiteracy #KieranGilmurray IBM #IBMPartner

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    📕 Buy my book 'The A-Z of Organizational Digital Transformation' - https://kierangilmurray.com/product/the-a-z-organizational-digital-transformation-digital-book/

    📕 Buy my book 'The A-Z of Generative AI - A Guide to Leveraging AI for Business' - The A-Z of Generative AI – Digital Book Kieran Gilmurray