Afleveringen
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Find out the impact of Google Reviews on reducing PPO dependence through this episode of The Less Insurance Dependence Podcast, where Gary Takacs and Naren Arulrajah share how modern consumer behavior is reshaping dental marketing. They explore why fewer patients rely on insurance company websites and instead turn to Google to find top-rated dental practices. Learn how having numerous positive reviews influences patient decisions and enhances your online presence, which is a mindset shift for dentists, focusing on Google strategies rather than PPO participation.
Book a free marketing strategy meeting with Ekwa and discover how we can help you leverage reviews to attract more patients!
https://www.lessinsurancedependence.com/marketing-strategy-meeting/
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In this episode, Gary Takacs and Naren Arulrajah talk about one of the most common questions dental practices face from potential new patients: "Do you take my insurance?" They emphasize the importance of proper call training to address this question effectively and convert inquiries into appointments. Gary shares a case study of a practice that improved its call conversion rate from 25% to 75% through focused training, highlighting the impact on new patient numbers without increasing marketing costs.
Book your free marketing strategy meeting with Ekwa at your convenience. Plus, at the end of the session, get a free analysis report to find out where your practice stands online. It's our gift to you!
https://www.lessinsurancedependence.com/marketing-strategy-meeting/ -
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This episode of The Less Insurance Dependence Podcast focuses on "Recession Proofing Your Dental Practice." Gary Takacs and Naren Arulrajah share straightforward tips to help dental practices thrive during challenging economic times. They emphasize building patient trust, creating a relationship-driven environment, and providing unique reasons for patients to choose your practice, such as state-of-the-art technology and a focus on prevention. The episode also highlights the pitfalls of relying heavily on dental insurance networks and encourages practices to attract patients who value quality care.
Book your free marketing strategy meeting with Ekwa at your convenience. Plus, at the end of the session, get a free analysis report to find out where your practice stands online. It's our gift to you!
https://www.lessinsurancedependence.com/marketing-strategy-meeting/ -
In this episode, Gary and Naren dive into strategies for "Recession Proofing Your Dental Practice." They explore the reality that dental practices are often viewed as expendable by insurance companies, leading to unfair reimbursement rates and restrictive policies. Gary shares insights from working with over 400 practices that have successfully transitioned away from PPO plans, emphasizing the power dentists have when they choose to operate independently of insurance constraints. This discussion offers a blueprint for building a thriving, resilient dental practice that prioritizes fair treatment for patients and providers, regardless of economic downturns or industry pressures.
Book your free marketing strategy meeting with Ekwa at your convenience. Plus, at the end of the session, get a free analysis report to find out where your practice stands online. It's our gift to you!
https://www.lessinsurancedependence.com/marketing-strategy-meeting/
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Ever wondered how to Improve Your Practice Without Completely Committing To Fee-for-Service? Gary and Naren take on a discussion throughout this episode about ways to improve a dental practice without fully committing to a fee-for-service model. They address the benefits of gradually reducing participation in PPO plans, allowing practices to increase profitability while maintaining flexibility. Gary shares a compelling case study of a dental practice that successfully transitioned out of PPO networks, increasing collections and reducing overhead. Tune in and get inspired to make small, impactful changes that could transform your practice’s future.
Book your free marketing strategy meeting with Ekwa at your convenience. Plus, at the end of the session, get a free analysis report to find out where your practice stands online. It's our gift to you!
https://www.lessinsurancedependence.com/marketing-strategy-meeting/ -
In this episode, co-hosts Gary Takacs and Naren Arulrajah discuss the rising appeal of fee-for-service dental care as inflation and economic challenges strain insurance-based practices. They explore how increasing costs, especially in wages, and declining reimbursements from PPOs are pushing many dentists to consider dropping insurance plans altogether. By reducing insurance dependence, dentists can regain control over their fees, enhance practice profitability, and offer high-quality care. This episode highlights the benefits of transitioning to fee-for-service as a sustainable path to a thriving, independent dental practice.
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In this episode of the Less Insurance Dependence Podcast, Gary Takacs and Naren Arulrajah explore whether potential new patients exist who are unaffected by a soft economy. They discuss how certain high-value dental services, such as implant restorations, smile makeovers, and sleep apnea treatments, remain in demand despite economic downturns. They emphasize the importance of attracting patients seeking specific solutions, regardless of financial conditions. Listeners will gain insights into how to build a recession-proof practice by focusing on patients who seek high-value procedures and leveraging SEO to reach them.
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In this episode of the Less Insurance Dependence podcast, Gary Takacs and Naren Arulrajah explore the concept of a hybrid dental practice model. They begin by discussing the definition of a hybrid model, which involves a mix of participating in some PPO insurance plans while also offering fee-for-service care. For many dental practices, the journey to a fully fee-for-service model may seem daunting, especially since around 90-95% of U.S. dentists are in-network with PPO plans. For these practices, transitioning to a hybrid model can serve as a stepping stone, allowing them to gradually reduce insurance dependence without fully stepping away from PPOs. The hybrid model can be a viable long-term strategy for practices wanting to balance PPO participation with fee-for-service offerings. It provides an opportunity to improve profitability and patient care gradually while maintaining some level of insurance participation when necessary.
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In this episode of the Less Insurance Dependence podcast, Gary Takacs interviews Dr. Bill Hang about the crucial topic of airway awareness in dentistry. Dr. Hang emphasizes the link between airway function and overall health, urging dentists to recognize signs of airway issues in their patients. He discusses strategies for integrating airway assessments into routine evaluations and highlights the importance of patient education regarding airway health.
Dr. Hang also underscores the need for ongoing education for dentists, encouraging collaboration with other healthcare professionals to address airway concerns comprehensively. His insights provide valuable knowledge for dental professionals seeking to enhance patient care and improve health outcomes through a focus on airway awareness.
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In the latest episode of the Less Insurance Dependence podcast, co-hosts Gary Takacs and Naren Arulrajah explore what it truly means to be part of the top 1% of dental practices and how to reach that elite status.
Throughout the conversation, Gary shares seven key strategies that can propel practices to the top level, hinting at several specific goals that successful practitioners should aim for. He discusses the significance of achieving a healthy work-life balance and having a high-performance team, which are crucial for overall satisfaction and success in the dental field. This engaging episode offers listeners a glimpse into the path to practice excellence, with plenty of actionable insights to help elevate their practices.
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In this episode of the Less Insurance Dependence Podcast, Gary Takacs and Naren Arulrajah explore strategies for staying motivated as dental practices transition out of PPO networks. They emphasize that this journey is more of a marathon than a sprint, with practices seeing gradual improvements as they reduce their dependence on insurance. The key to success lies in maintaining a strong sense of motivation, both for doctors and their teams. Dentists must act as Chief Motivation Officers (CMOs), leading by example and keeping morale high during this challenging process. As the team stays motivated and patient concerns are handled with empathy, practices can successfully navigate the transition out of the network and thrive.
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In this episode of the Less Insurance Dependence Podcast, Gary Takacs and Naren Arulrajah focus on the five major expense categories that, when managed effectively, can substantially improve a dental practice's profitability. These categories account for 85% of a practice's expenses.
They stress that effective management of these key expenses can lead to a thriving dental practice. One particular challenge is managing team wages, which have been impacted by rising inflation. However, growth can help offset these costs. By growing a practice by $100,000 annually, significant profitability gains can be achieved, especially when the practice maintains the same team and operational hours.
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In this episode of the Less Insurance Dependence Podcast, co-hosts Gary Takacs and Naren Arulrajah explore the concept of creating a memorable and impactful new patient experience in dental practices. They emphasize the importance of designing an experience that aligns with patient expectations while achieving the practice's goals for comprehensive care. The hosts discuss the significance of the first impression a dental practice makes on a new patient. A well-structured new patient experience can lead to five-star reviews, long-term patient retention, and increased case acceptance. The focus is on delivering an experience that balances the patient's desire for a cleaning with the practice's need for comprehensive records and a thorough examination. To help practices create this ideal experience, the hosts introduce a seven-step process.
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In this Episode of the Less Insurance Dependence Podcast, Gary Takacs and Naren Arulrajah emphasize the importance of strategic growth for dental practices, especially those looking to reduce their reliance on PPO plans. The hosts stress that strategic growth is vital for any dental practice, as staying stagnant is not an option due to inflation and rising costs. Intentional growth ensures that a practice’s income and value continue to rise over time.
The episode highlights several methods to achieve strategic growth. One primary strategy is resigning from PPO plans, which allows practices to retain 45-50% more of their fees, even if some patients are lost in the process. Another effective approach is adding high-value services such as implants, adult orthodontics, and cosmetic dentistry, which can significantly increase revenue. For practices with sufficient demand, expanding the team by hiring an associate can also promote growth, provided it is carefully planned to support both the owner and the new associate.
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In this episode, Gary Takacs and Naren Arulrajah discuss the critical topic of resigning from PPO plans to improve work-life balance. They explore why reducing insurance dependence is vital for dentists seeking a more fulfilling and sustainable practice. Dentists often face challenges such as low reimbursement rates and increased patient loads associated with PPO plans. By reducing their dependence on these plans, dentists can gain better control over pricing, enhance profitability, and provide higher-quality patient care.
The episode features real-life success stories from dental practices that have successfully resigned from PPO plans. These testimonials highlight the positive impacts on patient satisfaction and practice profitability. Dentists who have made this transition report experiencing less stress, increased job satisfaction, and more time for personal and professional growth.
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In this episode, Gary and Naren explore the critical importance of making new patients feel valued and welcomed from their very first interaction with your practice. With rising competition and the ongoing need to reduce dependence on PPO plans, it's more important than ever to "roll out the red carpet" for new patients. A key factor in this process is ensuring immediate availability for new patient appointments, ideally within a week of their initial call. If your practice fails to offer a timely appointment, there's a high likelihood that the potential patient will seek care elsewhere.
Effective scheduling plays a pivotal role in this. By utilizing new patient blocks in your schedule, you can ensure that these patients have access to appointments. It's recommended to start scheduling these blocks months in advance to avoid future booking conflicts. Your front desk team should be well-trained to handle calls from new patients, emphasizing the importance of offering timely appointments and prioritizing these new patient blocks.
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In this episode of the Less Insurance Dependence Podcast, Gary Takacs and Naren Arulrajah address the common issue of team resistance when transitioning to a less insurance-dependent practice. They discuss practical strategies for managing team members' fears and concerns, highlighting the importance of clear communication, ongoing training, and maintaining a patient-centered approach. Understanding that resistance is a natural human response to change, especially when job security is perceived to be at risk, the hosts emphasize that this shift doesn't mean abandoning patients but rather allows the practice to set its fees while remaining patient-friendly.
Gary and Naren stress the importance of starting with a strong "why" when explaining the transition away from PPO plans. This approach should focus on the benefits for both the team and the patients rather than solely on financial motivations. By ensuring that all team members are consistently delivering the same message to patients, confusion is minimized, and the practice's commitment to high-quality care is reinforced.
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In this episode of the Less Insurance Dependence Podcast, Gary Takacs and Naren Arulrajah discuss "Negotiated Fee Schedules: Truth or Fiction."
Historically, until around 2011 or 2012, dentists had some success negotiating fees with PPO plans. However, in recent years, insurance companies have largely stopped negotiating fees, leaving dentists with limited options. Gary explains that while insurance companies generally refuse to negotiate when asked directly, there has been a recent shift. In some cases, after a dentist resigns from a PPO plan, the insurance company might reach out with an offer to renegotiate the fee schedule in an attempt to retain the dentist within their network.
The key takeaway is that while negotiated fee schedules can be a reality, they require persistence, strategic resignation, and careful consideration. Gary concludes by advising dentists to be cautious and prepared to follow through with their resignation if negotiations do not yield acceptable results, highlighting that this approach is not one to be taken lightly.
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In this episode of the Less Insurance Dependence Podcast titled "Fee Setting Guidelines," hosts Gary Takacs and Naren Arulrajah go deep into the crucial topic of how to set fees in a dental practice effectively. They begin by emphasizing the importance of regularly updating fees, particularly in an inflationary economy, to ensure that dental practices remain profitable. Gary discusses the ideal, though impractical, method of using cost accounting to determine fees, where the exact cost of delivering each service is calculated, and a profit margin is added. However, due to the complexity and variables involved, this method is only feasible for some practices.
Instead, Gary suggests using independent third-party resources like the National Dental Advisory Service, which provides annual fee guidelines by zip code. These guidelines allow dentists to set their fees based on various percentiles, giving them the ability to align their pricing with the quality of care they provide and the economic environment of their location.
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In this Episode of the Less Insurance Dependence podcast, Gary Takacs is joined by guest Jordan Comstock to discuss the importance and implementation of in-office membership plans. Gary emphasizes the significance of these plans, particularly for dental practices aiming to reduce dependence on PPOs. He introduces Jordan, the CEO of BoomCloud, a company that helps dental offices create and manage these plans. Jordan highlights the benefits of in-office membership plans, such as generating predictable recurring revenue and retaining patients. He explains that setting the right pricing based on local demographics is crucial for success.
Gary and Jordan discuss various strategies to maximize the potential of membership plans. They also explore the potential of marketing to business owners, who can offer membership plans to their employees as a cost-effective alternative to traditional dental insurance. Overall, the episode provides valuable insights into creating and maximizing in-office membership plans to enhance practice profitability and patient retention.
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