Afleveringen
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Jeff Beadle of Manhattan talks about their Unified Forecasting Method; how the hybrid approach is different; & the benefits to supply chain planning.
IN THIS EPISODE WE DISCUSS:[06.28] An introduction to Jeff, his role at Manhattan, and how, as a physicist coming from a job at the âapplied chaos lab,â he found his way to supply chain.
âAs a data scientist, thereâs not a better sandbox than supply chain â and especially at Manhattan, given the breadth of solutions we have across the space.â
[09.10] Why unification is key to both Manhattanâs approach to helping clients and to improving the industry; and its importance in forecasting.
âBy unifying demand forecasting methods into a single composite model, it elevates capability, robustness, adaptability, and accuracy â and therefore all of the optimization of supply chain processes, and applications that are consuming that output.â
[12.32] An overview of UFM, how its hybrid forecasting approach differs from more traditional statistical models and standalone machine learning models, and why Manhattan have combined these approaches into one model.
âHybrid forecasting combines statistical time series models with machine learning algorithms offering a uniquely powerful and balanced approach to demand forecasting.â
[17.38] The challenges with machine learning, and the benefits that UFMs hybrid approach brings to supply chain planning.
âThere are still shortcomings to machine learning, and high failure rates⊠Machine learning builds knowledge strictly from the data it observes. So if it has an incomplete aspect of the data model⊠it can lead to misleading results.â
[23.56] How UFM allows organizations to make decisions that have benefits across all business areas.
âThat combined hybrid approach takes on an inside-out, outside-in demand planning approach⊠this provides a very adaptive, accurate mechanism⊠and that impacts all cross-functional processes.â
[27.07] An overview of how UFM continuously learns and updates its forecasts in real-time.
[30.07] The low-management nature of UFM, and how that frees up teams to take on the more strategic and creative work.
âItâs very autonomous and hands-free â it doesnât require special staffing or oversight.â
[33.30] The ideal client for Manhattanâs UFM.
âThe better plans and forecasts we have, the less we have to react through execution systems â thatâs sub-optimal. You want a better plan, a better projection, and the more accurate and tighter that is, the better the overall downstream impact.â
RESOURCES AND LINKS MENTIONED:Head over to Manhattanâs website now to find out more and discover how they could help you too. You can also connect with Manhattan and keep up to date with the latest over on LinkedIn, YouTube, Facebook and X (Twitter), or you can connect with Jeff on LinkedIn.
If you enjoyed this episode and want to hear more from Manhattan, check out 430: Unify Your Supply Chain Systems, with Manhattan Associates.
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Trace Haggard of TSG Fleet talks about his founder journey; the problem of overcapacity; avoiding delays; & the benefit of providing solutions under one roof.
IN THIS EPISODE WE DISCUSS:[06.45] Traceâs entrepreneurial background, and the journey that led him to found TSG Fleets.
âI came from an agricultural family, and I wanted to get off the farm!... By coincidence, I did an internship at a 3PL⊠The general manager asked if Iâd be interested in coming back for a job, and that sounded much better than law school!â
[14.10] An overview of TSG â who they are, what they do, and how they help their customers.
[16.09] The ideal client for TSG.
âI prefer relationship-based customers⊠When things happen strategically, or when economics arenât working out, you can sit down and have a discussion and accomplish something. Transactional customers come and go.â
[19.11] The current landscape of trucking and biggest challenges, from theft to over-capacity.
âThe pandemic sent a tidal wave of capacity out there, we all thought the world was going to change⊠And it did for about 18 months⊠then everything snapped back. And that wave of capacity crashed.â
[23.01] The opportunities in US-Mexico trade, and why TSG are well placed to help clients maximize those cross-border opportunities.
[26.56] TSGâs terminal operations solutions and how theyâre helping brands optimize their logistics processes, especially when combined with maintenance and repair services.
[32.36] TSGâs 24/7 secure storage, and how it helps to combat the rising issue of security and theft.
[37.45] Real-life examples of how TSG proactively monitor a range of factors for clients, from temperature and fuel to maintenance, to keep trucks on the move, avoiding delays and saving money.
âWhen minor issues happen, they cause big delays â and that costs money.â
[42.40] Traceâs perspective on whatâs to come for the industry.
âThings are still unpredictable⊠the rate of motor carriers closing their doors is insane⊠but Iâm cautiously optimistic.â
RESOURCES AND LINKS MENTIONED:Head over to TSG Fleetâs website now to find out more and discover how they could help you too. You can also connect with TSG and keep up to date with the latest over on LinkedIn, or you can connect with Trace on LinkedIn.
If you enjoyed this episode and want to hear more about trucking, check out 404: Parking Your Truck Is As Easy As 1, 2, 3, with Truck Parking Club, 360: Deliver A Great Trucker Experience, with DCLI or 429: Women In Supply Chain, Kameel Gaines.
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Zijn er afleveringen die ontbreken?
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Bryant Smith of Manhattan talks about supply chain unification; visibility, resiliency & cost; overcoming siloes; and delivering big results with their TMS.
IN THIS EPISODE WE DISCUSS:[06.52] An overview of Manhattan â who they are, what they do, and how they help their customers.
[08.20] The basics of supply chain unification, what it means, and the common misconceptions.
âThere are a lot of misconceptions about unification⊠Sometimes you hear other companies express unification as integrations between different systems⊠thatâs not our definition of unification!â
âThere are a lot of different components and workflows that are associated with managing a supply chain⊠and we have a single platform that manages all those workflows in one central place.â
[10.39] A closer look at Manhattanâs transport management solutions and modernized tech platform, and how the platform has evolved over time.
âSupply chain execution is hard â but using the technology shouldnât be.â
[18.20] Why supply chain has historically been so siloed, and how we can unify our fractured ecosystems.
âSupply chain tech started as on-premise, and that creates siloes⊠And the approach was very pointed. People would say âI have this problem, I need to create a software to solve itâ â so now we have a bunch of softwareâs that do really specialized things.â
[23.10] Visibility: what it means to Manhattan, why itâs so important, and the huge potential it has for supply chain, from optimizing buying patterns to improved labor utilization.
âItâs not warehouse versus transportation any more. Itâs inbound versus outbound.â
[29.39] The power of resiliency, and what it means for organizations as they face continued global disruption.
âBeing resilient is about seeing and understanding, but also about being able to proactively â or reactively â resolve exceptions as they happen.â
[37.06] The impact of supply chain unification on cost, and the range of business areas in which companies can make significant reductions.
[41.30] A case study detailing how Manhattan helped a global specialist in energy management to unify, simplify their technology landscape, and reduce cost, resulting in a huge seven-figure return on investment.
[45.33] The ideal client for Manhattan.
âOur architecture allows you to scale up and down based on your complexity.â
[46.48] The future for Manhattan, and the big role generative AI and automation is going to play in supply chain unification.
RESOURCES AND LINKS MENTIONED:Head over to Manhattanâs website now to find out more and discover how they could help you too. You can also connect with Manhattan and keep up to date with the latest over on LinkedIn, YouTube, Facebook and X (Twitter), or you can connect with Bryant on LinkedIn.
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Kameel Gaines talks about her career journey; her business Rig on Wheels; driver recruitment; & the importance of elevating African American women in trucking.
IN THIS EPISODE WE DISCUSS:[07.37] Kameelâs career journey, and how she found her way from educational sales to trucking recruitment.
âTrucking chose me!â
[10.38] Why Kameel founded her own business, Rig on Wheels, and why she always had an entrepreneurial mindset.
âI came from an entrepreneurial family, so I wasnât afraid of it.
[13.42] A closer look at Rig on Wheels; what makes it different; and Kameelâs reputation for innovation and taking a driver-centric approach to business.
âWe are very much an advocate of the professional driver. Innovation is very important because evolution is coming, itâs here! We want to make sure that our drivers are ready.â
âRecruitment is changing, and social media is the new CB radio! We need to meet drivers where they are.â
[16.54] Rig on Wheelsâ upcoming 15-year anniversary, and Kameelâs laidback approach to the celebrations.
âIâm just excited that my team is excited!â
[18.10] Why Kameel launched the first-of-its-kind Rig on Wheels podcast; her passion for ongoing learning; and why sheâs always looking to improve.
âI started educating myself, and looking at other peoples shows. And, instead of looking at them as a spectator, I was looking to learn⊠How can we do this better? Weâre not looking for perfection, but we are looking for excellence.â
[21.46] Kameelâs perspective on the rise of supply chain media, and the innate inclusivity in helping professionals from all walks of life to engage, learn, and communicate in new ways.
âThere are a lot of voices, and thereâs a voice for everyone â thatâs whatâs great. Everybody identifies with someone.â
[26.29] Kameelâs previous role as co-chairwoman of the African American Womenâs Trucking Association, and the importance of elevating the representation and success of African American women in trucking.
âRepresentation matters. You canât be what you donât see.â
[29.31] The role of mentors in Kameelâs career journey, and how she maintained those relationships over time.
[34.33] Kameelâs advice for the young women looking to follow in her footsteps.
âOpen up your eyes to new possibilities, get out of your comfort zone â the world is your back yard.â
[36.47] The one (unexpected) career achievement that Kameel is most proud of.
[37.47] The future for Rig on Wheels.
RESOURCES AND LINKS MENTIONED:You can connect with Kameel over on LinkedIn.
If you enjoyed this episode and want to hear from more women in trucking, check out 347: Women In Supply Chainâą, Seretha Willingham, 275: Women In Supply Chainâą, Amani Radman, or 205: Time To Make A Move, with Knichel Logistics.
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Amit Sharma of Narvar talks about leveraging intelligent communication to boost consumer trust, create memorable shopping experiences & maximize conversions.
IN THIS EPISODE WE DISCUSS:[07.56] Amitâs career journey, and how it led him to establish Narvar.
[10.12] An overview of Narvar â who they are, what they do, and how they help their customers.
âOnline, after we buy, thereâs a waiting period. And often that waiting period is overlooked, or under-invested. We help businesses engage their customers with the intention of driving long term loyalty and advocacy.â
[12.54] The ideal client for Narvar.
[14.28] Amitâs take on the biggest e-commerce challenges right now, especially when it comes to the post-purchase experience.
âOnce you buy a product, itâs a chore. âFind a tracking number; When can I get it?; Do I have to be at home,?; Will the package be secure?â⊠There are all these questions that lead to anxiety about the order you placed. So the challenge is to build the trust every step of the way.â
âThereâs a disconnect... you have to understand the customers context and provide the right information at the right time.â
[17.13] Narvarâs mission to simplify the everyday lives of consumers, and why taking care of retail customers isnât just the right thing to do â itâs good business.
âEverything is âandâ now. It has to be cheaper AND it has to be faster AND it has to be on time AND it has to be an amazing customer experience.â
âConsumers want returns policies and processes that are easy to understand and follow⊠and making it convenient is better for the retailer as well.â
[25.18] Why 60% of shoppers are more likely to choose a retailer that can tell them the exact date a package will arrive at the time of order; and the role of Narvarâs âPromiseâ solution in helping retailers utilize intelligent delivery estimates to drive conversion and deliver transparency.
âGiven a choice, customers select visibility and predictability of delivery dates versus faster delivery. And, from the merchant perspective, we then see consumers buy more, and make less customer service enquiries, because youâve built trust and confidenceâŠ. Thereâs a big benefit from setting that expectation.â
[31.46] How Narvar helps retailers continue to communicate with consumers using post-purchase marketing and different touchpoints to keep them informed, but also boost trust, keep experience levels high and upsell.
[35.35] The challenge of returns, and how Narvar helps retailers to find the balance of retaining revenue and reducing costs, whilst also offering customers easy, convenient, positive experiences.
âAll of the data and sophistication gets applied on the acquisition side, but not much on the retention side. Returns is an opportunity for that.â
[40.38] Why Narvar is fostering collaboration between retailers, and how a unique relationship with Kohlâs is setting a standard for smoother, cheaper, and more sustainable returns experiences for brands and consumers alike.
âCheaper, convenient, and beneficial for everybody.â
[44.42] The upcoming trends and opportunities in the ecommerce industry that we should be looking out for.
âUsing intelligence, the supply chain is going to get more and more intuitive, more consumer-friendly, and more cost-effective for all the players involved.â
RESOURCES AND LINKS MENTIONED:Head over to Narvarâs website now to find out more and discover how they could help you too. You can also connect with Narvar and keep up to date with the latest over on LinkedIn, YouTube, Facebook and X (Twitter), or you can connect with Amit on LinkedIn.
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Jeremy Reeves of Relish & Matt Montgomery of SAP talk about how technology can automate supplier data validation and mitigate risk; our data end games; & AI.
IN THIS EPISODE WE DISCUSS:[07.15] Introductions to todayâs guests and what they do.
[08.59] An overview of the landscape of supplier data and the challenges of validation.
âSupplier management needs to be thought of as the foundation for everything. Itâs the knowledge that you need to have for every single decision youâre making.â
âAs we look at solutions and talk about supplier data, we canât just talk about âcompany name and address.â We have to think: What do you need to know to make the choice to use that supplier, to make a better decision, to streamline processes? ⊠How do you collaborate and drive efficiency so you can spend more time on the good decisions versus data collection?â
[13.25] The supplier data end game â what supplier data should look like, and what it should do for their businesses, if organizations have the right solutions to their challenges.
âSpeed and efficiency are the name of the game.â
[17.11] How businesses should be measuring and validating supplier data, and the different techniques and strategies they can use to do it.
âYou first have to understand where the problems are lying within the overall process, so measuring that information is key.â
[20.52] The role of technology in automating the supplier data validation process.
âSpeed becomes a competitive differentiator.â
[23.26] Whether process drives technology, or technology drives process.
âTechnology can really optimize that knowledge of region, industry, commodity, business unit⊠but as much as the technology can optimize, it becomes much more efficient when you can trust the data source.â
[28.27] How technology can help suppliers be active participants in the risk management process.
[32.51] The hidden prevalence of AI; where the industry is at on its AI journey; and what the future of supplier data validation and risk mitigation is going to look like.
âThe term is overused â it means everything! People think Siri, ChatGPT â peopleâs perception of AI is the microcosm of how theyâre experiencing it.â
[36.53] How SAP and Relish are automating supplier data validation, and what we can learn from their approach.
[43.44] The future for Relish and SAP, and for the industry, as we look towards 2025.
âThe ability for technology to automate the speed of development â weâre going to see a lot more capabilities, delivered faster.â
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Thomas Bagge of DCSA & Thomas Morris of FINN Partners talk about digitalization in container shipping; drivers & barriers to change; and progress & priorities.
IN THIS EPISODE WE DISCUSS:[06.45] Introductions to todayâs guests and what they do.
âDCSA aims to help digitalize and make container shipping more effective. Weâre open source and vendor neutral⊠and our members represent about 75% of the worldâs containerized capacity.â
[10.13] An overview of DCSAâs new state of the industry report: what itâs about, why they commissioned it, and what theyâre aiming to achieve.
âDecision makers are strongly advocating for more digital tools, more interoperability â they want to improve efficiency⊠So how do we convert these demands into firm commitments that will help drive digitalization forward?â
[13.41] A closer look at the methodology and analytics that were used in the creation of the report.
âWeâre excited. Given the amount of ground weâve covered, and the amount of research weâve done â we think itâs one of the most comprehensive reports looking at digitalization within container shipping.â
[17.35] The landscape of digitalization in container shipping, and the historic issues with data, visibility and interoperability.
âThere have been a lot of great initiatives and strides made in our industry⊠but we need to take the next steps. A lot of those previous digital initiatives were invented in siloes. So, the biggest issues we have today are a lack of data and interoperability.â
[21.32] The current sentiment in the industry towards digital, and whether or not that sentiment was a surprise; and the impact being made by increasing standardization.
âI was surprised by the level of manual interventions that we still see in the industry!â
â86% of cargo owners said that digitalization is a tool that would help improve efficiency and process, and they see the opportunity â we saw cargo owners talk about customer satisfaction, operational costs, and competitive advantage.â
[26.18] The key drivers and barriers to digitalization in the container shipping industry.
âCargo owners are ready to go, but two thirds said they need help and support. Some are fearful of legacy systems⊠and thereâs also some internal company resistance. We need to get the tech right, but businesses are made of people, and we need to bring them along on the journey as well.â
[30.55] Industry progress, and supply chain stakeholdersâ priorities for further change.
âWe have a complex industry, there are many stakeholders â this is a problem of a whole ecosystemâŠ. Removing the barriers to trade is in everybodyâs interest.â
[36.51] Why sustainability has to be one of the industryâs biggest priorities; how organizations are approaching increasingly stringent regulations and impending ESG deadlines; and how digitalization is going to make a difference.
âThe fuel transition is not something thatâs around the corner, weâre going to have emissions for many years to come⊠but the industry can save up to 14% on fuel through collaboration and implementation of just-in-time standards â and thatâs work we can do today, we donât have to wait for 2040.â
[39.23] What DCSA are currently working on to help address key industry priorities, and an example of how they helped a retailer save costs, standardize, and integrate quickly through effective digitalization.
[41.05] How enhanced collaboration can help to accelerate the adoption of digital tools.
âAlmost a third of cargo owners talked about hesitancy to adopt new technology solutions before their peers or partners. Itâs a classic case of âwho jumps first?â!â
[43.40] DCSAâs vision for the future of container shipping, and how the industry is going to continue to evolve.
RESOURCES AND LINKS MENTIONED:Head over to DCSAâs website now to find out more and download the report. You can also connect with DCSA and keep up to date with the latest over on LinkedIn, or you can connect with Thomas Morris on LinkedIn.
If you enjoyed this episode and want to hear more about container shipping, listen to 340: Container Confusion: Are Shipping Trends Lost at Sea? with Steve Ferreira, or read The Use Cases and ROI of Container Tracking for Freight Forwarders.
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Josephine Coombe talks about her career journey; how marketing has changed; work/life balance; & why itâs never been a more exciting time to be in supply chain.
IN THIS EPISODE WE DISCUSS:[07.26] Josephineâs career journey; her transition from the arts to technology and supply chain; and why embracing ambiguity is a good thing.
âI wouldnât say my career was planned, or at least the first half was more serendipity than planning. But, around halfway through, I started being much more deliberate about where I was going as a professional. And, particularly for young women, allowing a little bit of the unexpected can take you down paths that are very positive.â
[08.49] How marketing has changed over the course of Josephineâs career; why itâs vital to bring creativity and analytics together; and why data isnât everything when it comes to marketing.
âItâs been a very interesting time to see the shifts in marketing. Back then marketing was, to some extent, more of an arts discipline⊠And itâs changed dramatically, as digital marketing has enabled a much more analytical approach.â
âWe can go overboard with trying to make the data tell us everything â and it canât. I often see wild goose chases when it comes to attribution, but often whatâs lost in those conversations is the influencing factors⊠Not everything can be perfectly measured but, just because it canât, doesnât mean that itâs not delivering value.â
[14.33] Josephineâs role as Chief Commercial Officer at Nulogy â what it involves, how she approaches the role, and the importance of bringing sales and marketing together.
âThe ability to get out of your silo and into another area enables you to build empathy for other business areas.â
[18.37] Josephineâs experience of moving from North America to Europe for her latest job role.
[22.10] Nulogyâs vision of collaboration and co-innovation, and the big industry challenges theyâre tackling with these core principles.
âMore and more, weâre seeing a reliance on external providers to enable growth. But if you donât know whatâs going on out there, itâs going to be difficult to achieve. Itâs a big supply chain issue.â
[25.02] The significant momentum driving womenâs involvement in supply chain in the UK, and the different culture itâs creating for the industry.
âIn the logistics industry in the UK, thereâs been a deliberate effort to move beyond the historical reliance and dominance of men to enable more women in leadership positions.â
[27.40] Josephineâs experience as a woman in supply chain, and how things have changed for women over the course of her career.
[29.33] Why itâs never been a more exciting time to be in supply chain, and Josephineâs advice for younger generations, especially women, who may be looking to join the industry and take advantage of that excitement and momentum.
âThe pandemic made very clear to the world that supply chain is critical to society. And it made very clear to big businesses that they couldnât treat their supply chain organizations like an operational necessity, they had to recognize its highly strategic value to the business. So weâve seen a tremendous focus and investment in supply chain.â
[31.29] The turning point in Josephineâs career; the influential people who played a part in her journey; and why you donât ever stop learning.
[36.16] Josephineâs passion for the arts; achieving her diploma from the Royal Conservatory of Music; and the importance of embracing creativity as part of work/life balance.
âFor me, creative endeavors are part of work/life balance. Itâs so important to make sure youâve got that type of time to unwind and give your brain something fresh to think about.â
[38.41] The future for Josephine.
RESOURCES AND LINKS MENTIONED:You can connect with Josephine over on LinkedIn.
If you enjoyed this episode and want to hear from more inspiring women in the industry, check out 422: Women In Supply Chainâą, Kiran Mann or 380: Women In Supply Chainâą, Christine Barnhart.
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Larry Cuddy of Lynxis talks about transforming terminal operations; consolidating solutions; & his vision for the landside logistics facilities of tomorrow.
IN THIS EPISODE WE DISCUSS:[05.39] Larryâs career journey and unrivalled passion for supply chain.
âMy journey is so special because I love what I do. I have to pinch myself, because itâs really not a job for me⊠This journey started at five or six years old in a truck with my grandfather.â
[08.53] An overview of Lynxis â who they are, what they do, and how they help their customers.
âWeâre designing a platform for the asset owner and the operator, and there are three things that are core to that: how do you move cargo; how do you do it in less space; and how do you reduce your operating costs? And the common denominator is optimizing terminals.â
[12.35] The ideal client for Lynxis.
[14.24] The biggest challenges currently faced by cargo terminals and landside logistics facilities, and Lynxisâ approach to tackling them.
âYes: tech is important, automation is important. But weâve got to look at the infrastructure and workforce side as well.â
[18.22] Lynxisâ aim to transform terminal operations from the ground up, and drive rapid transformation in the industry, by building teams that âthink like operators, but act like tech experts.â
[21.14] The importance of consolidation in an inter-connected industry, and how Lynxis is working with customers to pull infrastructure, equipment, tech, and people together into one highly orchestrated model.
[24.50] How Lynxis is utilizing advanced technology to provide the mission-critical solutions that organizations need to tackle challenges, achieve orchestration, and eliminate the risks that slow the flow of cargo.
âItâs about building the tech to proactively monitor, using real-time vision systems, in order to keep the flow of goods moving well.â
âWe are in the digital planning game. How do we model something and look at the differences between a hypothetical and real life, and which works better? And you can only do that with data.â
[30.42] The importance of orchestration and optimization, and two case studies showing how Lynxis has helped key clients achieve big results.
[35.24] Lynxisâ vision of the landside logistics facilities of tomorrow, and how theyâre working towards making that vision a reality.
âOur goal is to democratize, and make manual terminals more automated, without spending millions of dollars on tech and infrastructure.â
RESOURCES AND LINKS MENTIONED:Head over to Lynxisâ website now to find out more and discover how they could help you too. You can also connect with Lynxis and keep up to date with the latest over on LinkedIn, or you can connect with Larry on LinkedIn.
If you enjoyed this episode and want to hear more from Larry, listen to 325: Build Thriving Supply Chain Communities, with Envase Technologies.
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Ryan Zelhofer of Assent talks about PFAS management & evolving regulations; understanding risk; working with suppliers; & compliance as a competitive advantage.
IN THIS EPISODE WE DISCUSS:[06.35] An overview of Assent â who they are, what they do, and how they help their customers.
âWeâre a SaaS company, with a flair of personal touch!â
[07.31] The ever-changing regulatory landscape, specifically through the lens of PFAS, and the challenges itâs presenting for businesses.
âYouâre seeing a flurry of activity in the U.S. alone, and each state has itâs own twist to the regulations⊠Companies are having to prepare for a federal reporting requirement, but theyâre also having to keep a close eye on each state level.â
âFor a lot of people, this isnât their full-time job. They probably have a more traditional supply chain responsibility, and someone came along with a hat and said: âWear this too!â So selecting a good partner in that journey is very important; having regulatory experts in your back pocket to help keep an eye on those timelines is huge⊠Itâs becoming extremely burdensome and complicated to keep up with.â
[12.02] The other key drivers for organizations thinking about eliminating PFAS, alongside changing regulation, and how they complicate things for organizations that find themselves struggling with multiple priorities.
Ryan Zelhofer of Assent talks about PFAS management & evolving regulations; understanding risk; working with suppliers; & compliance as a competitive advantage.
IN THIS EPISODE WE DISCUSS:[06.35] An overview of Assent â who they are, what they do, and how they help their customers.
âWeâre a SaaS company, with a flair of personal touch!â
[07.31] The ever-changing regulatory landscape, specifically through the lens of PFAS, and the challenges itâs presenting for businesses.
âYouâre seeing a flurry of activity in the U.S. alone, and each state has itâs own twist to the regulations⊠Companies are having to prepare for a federal reporting requirement, but theyâre also having to keep a close eye on each state level.â
âFor a lot of people, this isnât their full-time job. They probably have a more traditional supply chain responsibility, and someone came along with a hat and said: âWear this too!â So selecting a good partner in that journey is very important; having regulatory experts in your back pocket to help keep an eye on those timelines is huge⊠Itâs becoming extremely burdensome and complicated to keep up with.â
[12.02] The other key drivers for organizations thinking about eliminating PFAS, alongside changing regulation, and how they complicate things for organizations that find themselves struggling with multiple priorities.
âYouâre always going to have a regulatory driver that gets everyone into action but, with PFAS, the number one concern from a risk standpoint is part obsolescence. Most folks are craving data to identify where they have PFAS in their supply chain but, a lot of times, they may forget they need to be looking inside the four walls of their own manufacturing facility as well.â
[15.47] How organizations can cut through the complexity, start to identify real, tangible risks, and get an understanding of where to start when it comes to reducing that risk effectively.
âEvery company is going to have a different risk profile and risk appetite, but it starts with data... without data youâre making blind choices.â
[18.45] How organizations can use a product compliance program as a profit opportunity and competitive advantage.
âOnce you get to a state where you have high-quality data, youâre now in a position to make some competitive choices, youâre starting to showcase the level of supply chain partner you are... And, when itâs no longer about price, you can get that competitive advantage from product compliance and sustainability efforts; showing youâre proactive, youâre ready to support their organization and goals as well.â
[20.50] The importance of suppliers in your sustainability and compliance efforts; and how organizations should be treating suppliers, and nurturing partnerships, in order to get the best results.
âItâs collaborative in spirit and itâs forward-thinking.â
[23.23] How a range of factors, from technology and flexibility to setting clear expectations and working with a sense of fairness, can help organizations create transparent, collaborative win-win relationships for all stakeholders.
âDonât be the parent that says: âBecause I said so!ââ
[30.53] How, with budgets top of mind, organizations can motivate suppliers, without demanding more whilst paying less.
âAre you pushing down demands, or are you having a collaborative conversation with your suppliers? Because the more you push down demands, the more risk you have of getting questionable data back. Theyâre not responding to what you really need, theyâre just scrambling to respond to your perceived sense of urgency. Supplier relationships are pivotal to getting high-quality data.â
[34.57] A case study showing how Assent worked with a customerâs chemical compliance team to provide improved data, allowing them to uncover hidden risks and work collaboratively across their business to improve product design intelligence, and ultimately leverage their improved sustainability and compliance to win business.
[38.06] Assentâs upcoming Evolve Conference: what you can expect and how to find out more â PLUS a unique LTSC discount.
RESOURCES AND LINKS MENTIONED:Head over to Assentâs website now to find out more and discover how they could help you too. You can also connect with Assent and keep up to date with the latest over on LinkedIn, Facebook or X (Twitter), or you can connect with Ryan on LinkedIn.
If you enjoyed the show and want to hear more about compliance, listen to 369: From Chaos To Clarity: Simplifying Global Customs Compliance or read What your freight broker isnât telling you about quality and compliance.
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Kiran Mann talks about her career journey; her experience in the male-dominated auto industry; & why she left the corporate world to found her own business.
IN THIS EPISODE WE DISCUSS:[07.20] Kiranâs early years, and how an unexpected opportunity led her to a successful career in automotive and manufacturing.
âIt was a temporary situation that turned into 22 years! It felt like home. At some point I forgot about fashion designing, and became a full-time professional in automotive and manufacturing!â
[09.49] From viewing challenges as opportunities to setting an example for other immigrants, the things Kiran is most proud of across her career, and what sheâs learned along the way.
âAt the time, it felt normal. We all look for where we fit in, for opportunities, we grow. But, looking back now, it gives me a different feeling. A feeling of pride, a sense of accomplishment⊠who am I today is what I went through and what I learned.â
[16.41] Kiranâs experience as a woman in a male-dominated industry; and how the industry changed for women over the years.
[18.34] The question that led Kiran to quit her job and found her own business; and her experience of leaving the automotive industry after 20 years to go it alone.
âWomen overlook what weâre good at, because we just think itâs default. But if it was default, every single person around you would be doing it. So you have to find that recipe.â
[22.53] How Kiran figured out how to use her skills in her new business; why she wanted to address the workplace challenges we all complain about; and her approach to fixing the gap between businesses and consultants.
âOne of my favorite words is âchoiceâ⊠Thereâs no right or wrong choice, but every choice has a consequence.â
[32.00] How Kiran came to take on the role of COO at Brarâs, alongside running her consultancy; how she balances her responsibilities; and why sheâs come to realize that multitasking is not a good thing.
[38.59] Kiranâs experience in the close-knit community of the dairy industry, and how she gained their trust and earned respect.
[45.29] Kiranâs advice for young people as they start their careers.
âCome out of your comfort zone, but donât go crazy â be realistic.â
[48.29] Why Kiran lives by the phrase Carpe Diem, and the importance of living in the moment.
RESOURCES AND LINKS MENTIONED:You can connect with Kiran over on LinkedIn.
If you enjoyed the show and want to hear from more incredible women in supply chain, check out 384: Show Me The Money: Why Women Need To Stop Working For Free, 270: Women In Supply Chainâą, Sneha Kumari or 212: Women In Supply Chainâą, Ana Lucia Alonzo.
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Evan Smith of Altana talks about his mission to fix globalization; the role of AI in making data actionable; & the changing face of supply chain visibility.
IN THIS EPISODE WE DISCUSS:[06.59] Evanâs early fascination with global issues, and how that curiosity, combined with his unwavering work ethic, ignited a passion that has driven his career and led him to co-found Altana.
âI was kind of a weird kid, focused on big global issues â I actually wrote my high school senior thesis on the impending collapse of globalization⊠I was really curious about how the world works.â
[11.07] From geopolitical consequences to environmental and social impacts, how globalization has gone wrong; and Altanaâs mission to fix it.
âThe side effects, and unintended consequences of globalization, have resulted in its demise.â
[17.30] Exactly what a value chain is; an overview of Altana and what they do; and how Altanaâs Value Chain Management System is helping them to work towards a vision of better global commerce for everyone.
âWe need to create a âGoogle Mapsâ of the worldâs supply chain. There needs to be a common operating picture that everyone taps into, and you can only get so far with commercially purchasable data.â
[25.55] The ideal client for Altana, and how a variety of different organizations can leverage Altanaâs data and tools to meet their needs.
âThe blessing and the curse of Altana is that we can do so much for so many!â
[32.20] The changing face of supply chain and logistics visibility; how Altana are achieving more than twice the supply chain visibility of any other provider; and how organizations can translate that data into actionable insights.
âAn outsourced just-in-time supply chain is only efficient when things are stable.â
[38.19] AI; its vital role in making data accessible and actionable; and how Altana utilizes active learning to make connections and create a single source of truth for customers.
[44.22] A case study showing how Altana helped a global apparel brand tackle a huge issue with detained imports, helping the brand to reveal a hidden forced labor problem, take action to fix it, and collaborate within their organization to optimize and develop ways to manage their whole value chain, not just their buyer-supplier relationships.
[52.14] The future for Altana.
RESOURCES AND LINKS MENTIONED:Head over to Altanaâs website now to find out more and discover how they could help you too. You can also connect with Altana and keep up to date with the latest over on LinkedIn or X (Twitter), or you can connect with Evan on LinkedIn.
If you enjoyed the show, and want to hear more about the power of data, check out Women In Supply Chainâą: Procurement Leader, Stephany Lapierre on Using Supplier Data to Empower a More Connected, Diverse Supply Chain, Why Data, Focus and Follow-Through Are Shaping the Future of Supply Chain, or How To Leverage Your Logistics Data to Drive Demand.
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Eric Johnson of LogTech Live talks about the new FMC detention and demurrage billing rules - the changes, challenges & what they mean for businesses.
IN THIS EPISODE WE DISCUSS:[06.58] The latest from Eric â an update from Home Delivery World, two upcoming events, and how to get involved with the Blended Pledge.
âRemember when everyone said âwhen the pandemic is over, everything will slow downâ â it didnât, it never slows down!â
[11.52] The big industry news of the week.
âNow weâve had Convoy and Transfix, within 6 months of each other, become defunct as brokerage brands⊠A lot of people are talking about whether the digital brokerage model worked on its own (as it was pitched to VCâs a decade ago).â
[17.31] An introduction to Ericâs guest, Alexandra Griffon, and her company BlueCargo.
âHistorically truckers and drayage providers were the ones risking the per diem, detention, and demurrage costs, but this has changed. Shippers want to internalize this cost, and have control⊠Between 2020 and 2022, US importers, forwarders, and drayage companies paid $15 billion â thatâs the lack of control they donât want to go back to!â
[23.35] The new detention and demurrage rules issued by the FMC â the big changes and what they mean for businesses.
âNow itâs 30 days to issue an invoice, and another 30 days to issue a dispute or challenge â itâs a very strict timeline. And there are new data requirements that have to be on an invoice for it to be deemed valid.â
[33.03] From data to the burden of responsibility, the biggest challenges with the new rules and regulations.
âItâs very hard to make sure your data is accurate. Just something as simple as the start or end date sometimes varies based on the sourceâŠ. Having the data is a good thing⊠but there are lots of gray areas.â
[47.16] When the new rules took effect, and how the dates impact what you can dispute now.
âYou need to engage to get your own access to the original source of data.â
[50.57] Alexandraâs favorite song.
[53.18] Ericâs best âDad Jokeâ of the week!
RESOURCES AND LINKS MENTIONED:Explore more industry news over on Journal of Commerce, and connect with Eric on LinkedIn.
If you enjoyed the show, there are plenty more episodes of LogTech Live to explore. And if you want to hear even more from the super-knowledgeable Eric Johnson, you can also catch him on episode 238 and episode 300.
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Bill Catania of OneRail talks about inventory, visibility & shrinkage; empowering customers by normalizing data; & optimizing customer experience.
IN THIS EPISODE WE DISCUSS:[07.07] An overview of OneRail, what they do, and how they help their customers.
âDonât ever think of us like a parcel shipping solution! What weâre doing is delivering in localized markets â think about turning a store into a warehouse, turning a warehouse into a localized delivery zone.â
[07.52] The latest at OneRail, and some of the big challenges theyâre focusing on right now.
âThese days, you canât hear an earnings call from a retailer without hearing about product shrinkage â and about 65% of that is theft.â
[08.38] Why inventory, visibility, and shrinkage â particularly related to theft â is a growing concern for retailers.
âIt was easy when it was single-channel commerce. But now thereâs so many different channels, so many different shipping options â customers have demands they didnât have before. When product starts to move more, thereâs more risk.â
[10.03] The recent survey, conducted by OneRail, dives deeper into the problem of inventory and shrinkage.
âCustomers are counting on that product being at the store. But if it goes missing 500 miles ago, and the retailer doesnât know it, thereâs a mismatch in supply and demand. A lot of money goes into demand planning, and all that work goes out the window when items go missing.â
[13.53] How OneRail utilized their findings to develop OmniPoint Inventory Visibility, a brand-new solution for their customers; and how it tackles inventory and shrinkage challenges.
âWhen you look at what it takes to be competitive in 2024, you have to be operating from data.â
[17.17] The ideal client for OneRailâs OmniPoint Inventory Visibility solution.
[1946] The challenges with data; the importance of empowering customers with the right data; and how OneRail is adding an extra layer that helps systems to connect and normalize data, helping retailers to make the right decisions.
âAn organization could be working with 50 to 100 couriers â all sending data in different ways, some of them arenât even sending data! â and weâre normalizing that data layer, so they can make sense of it and decision on it.â
[22.25] The opportunity to be found in achieving improved inventory visibility and optimizing customer experience.
âOptimization is taking data and making iterative business decisions to reduce cost and improve experience.â
[25.15] Why OneRail is moving up the order stream with delivery management solutions, and how theyâre helping customers to improve order decisioning and fulfillment logic.
âItâs so much more than visibility â itâs the ability to actually change an outcome.â
[28.02] A big announcement, and the future for OneRail
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Jon Phillips of Newage Software and Solutions & Chuck Simmons of E-Freight Solutions talk about collaboration, developing new software, & helping SME's compete.
IN THIS EPISODE WE DISCUSS:[06.51] Introductions to todayâs guests and what they do.
[08.33] How, and why, Newage was founded, and its evolution over the years.
âOur view has always been that a customer is looking for a forwarder to be their solution across multiple modes and activities â so how do we enable that?â
[13.27] Newageâs varied client base, and how their tools are helping small and mid-size companies to keep up in a competitive market.
âOur goal is to provide those enablement solutions to the small and mid-size forwarders that have always viewed them as unachievable.â
[15.14] The early days of Newage and E-Freightâs partnership; and how they decided that Newage was the right partner for them.
[16.27] Newageâs wide range of products and services.
[19.19] The big challenges Newage is helping customers tackle with their solutions.
[21.38] The challenges faced by E-Freight before their partnership with Newage; how they determined which solutions they needed; and why they partnered with Newage.
âNewage wasnât just selling us a software. They were selling us a partnership.â
[24.34] The Newage solutions used by E-Freight, what they love about them; and how collaboration is key to both helping E-Freight tackle their biggest challenges and helping Newage to constantly innovate and improve their solutions.
âCollaboration has been really helpful for us. The landscape is changing all the time, we only know as much as we know, and the more feedback and information weâre able to get, the more we can quickly adapt and bring value for our customers.â
[27.13] Newage and E-Freightâs partnership; the importance of collaboration and customer experience; and Jon and Chuckâs advice for how organizations can achieve effective, collaborative relationships with their own supply chain partners.
âEffective collaboration is about finding a partner that will listen, but also act. That doesnât just take your feedback, but implements the changes you want to see... It utilizes and leverages everybodyâs strengths â and thatâs a win for the industry.â
[31.23] The onboarding process with Newage.
[36.45] A case study showing how Newage helped E-Freight keep up with rapidly changing detention and demurrage rules, helping them to achieve 100% invoice compliance and avoid potentially costly liability.
[40.29] Newageâs recent launch of new solution NXT, and what we can expect; and why Chuck is so excited about getting to grips with the new software.
âOne of the biggest challenges with operating systems is how the data is visualized⊠being able to tailor data allows us to be more efficient and reduces oversights.â
[46.11] The big trends and predictions to look out for in the second half of 2024.
âItâs the role of AI, and how it will continue to make our lives easier... ultimately these technologies are increasing our efficiency.â
RESOURCES AND LINKS MENTIONED:Head over to Newage Software and Solutionâs website now to find out more, and discover how they could help you too. You can also connect with Newage and keep up to date with the latest over on LinkedIn, Facebook, and X (Twitter), or you can connect with Jon or Chuck on LinkedIn.
If you enjoyed the show and want to hear more about logistics, check out Nicole Glenn on the Power of Hope and Transforming the Logistics Industry, 205: Time To Make A Move, with Knichel Logistics or 335: What You Need to Know About Space Logistics, with Ryan Duffy.
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Ann Marie Jonkman of Blue Yonder talks about using tech to solve labor challenges; empowering teams & organizations to fulfill potential; & future supply chains.
IN THIS EPISODE WE DISCUSS:
[07.42] An introduction to Blue Yonder, what they do, and how they help their customers.
âWeâre your technology partner⊠if you want new innovation, advice on reducing your labor cost, reducing your tech stack debt⊠we have the chops and vision to execute with you.â
[09.19] The ideal client for Blue Yonder.
âOur clients are looking for innovation and differentiation; in this volatile market, theyâre looking to reduce costs⊠and theyâre looking for a partner.â
[13.02] The current landscape of supply chain, and the biggest challenges faced by Blue Yonder customers.
â2024 has been a slow recovery. When you look at transportation, post-pandemic, there was a lot of excess capacity⊠Now volume is down, we have a lot of healthy competition, and shippers were smart â they locked in rates⊠So people are looking to increase utilization with what they have. So labor and cost, as opposed to scale for growth, is driving most of the portfolio.â
[15.43] Blue Yonderâs transportation management solution, and how itâs helping customers to overcome challenges, as well as transform their transportation operations.
[22.10] The evolution of warehousing, and how Blue Yonderâs range of warehouse management and execution solutions are helping customers to keep up with rapid change, pivot, and set themselves up for the future.
âIâve seen the most change in this space. We see heavy automation, automation cost investment - but we see the labor cost driving automation.â
[28.46] Blue Yonderâs Edge technology solutions, how they integrate into customer organizations, and the incredible results they can help customers to achieve.
âRobotics has been around for a while, but what weâve seen in the last 2-3 years is an explosion.â
[34.42] How Blue Yonder helps customers with labor management, helping them to find the balance between people and technology, and achieve employee engagement as well as peak operational performance.
[40.25] A case study exploring how Blue Yonder provided solutions to allow a key client to better understand and utilize analytics, helping them to make operational changes and achieve a 25-30% reduction in labor cost, worth millions of dollars.
[43.50] Why Blue Yonder is committed to helping customers fulfill their potential, and the impact that empowering people and organizations is having on the industry.
âWe want to be your technology partner, we donât want to just sell you a product. We look at your utilization, and help you during implementation⊠we want you to be successful.â
[47.32] The supply chains of the future, and the Blue Yonder innovations that are helping to drive the industry forward.
âThatâs the next vision â itâs not just the products and solutions, itâs connecting them. And itâs not just visibility â itâs decisioning, its orchestration, where weâre all working collaboratively.â
RESOURCES AND LINKS MENTIONED:Head over to Blue Yonderâs website now to find out more, and discover how they could help you too. You can also connect with Blue Yonder and keep up to date with the latest over on LinkedIn, Instagram, Facebook, YouTube and X (Twitter), or you can connect with Ann Marie on LinkedIn.
If you enjoyed this episode and want to hear more amazing supply chain content, check out 377: How AI is Improving Supply Chain Sustainability, with Dyci Sfregola and Hope White or Nicole Glenn on the Power of Hope and Transforming the Logistics Industry.
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Ryan Walicki & Matt Montgomery talk about supplier management - data challenges; complex tech; taking a proactive approach to risk; & the potential of AI. IN THIS EPISODE WE DISCUSS:
[06.43] Introductions to todayâs guests and what they do.
âI completely nerd out about supplier management and third-party risk!â
[09.02] From collection and validation to ongoing maintenance, the current processes and challenges of supplier management.
âYouâd think it was simple⊠but, in reality, suppliers get asked by a lot of customers to provide data in any number of ways â portals, emails, forms â and if youâre a big supplier, it can be thousands of different ways that youâre transmitting that information, through lots of different people and functions.â
âBig organizations use supplier information differently â in sourcing, contracting, supply chain, finance â and all of a sudden thereâs multiple versions of this supplier that exists.â
[15.26] A closer look at the DNA of a supplier profile, and the importance of having visibility over that data.
[19.47] Supplier validation â the challenges of payments and banking, and finding the balance between security and maintaining speed and efficiency during the validation process.
âEfficiency is coming, and AI will be a part of that, but itâs really difficult â getting valid information for a supplier is the biggest roadblock for the onboarding process.â
[22.59] How Matt works with his suppliers, and the processes that help him find that balance.
âWeâve watched this evolution. Originally we were really just focused on data â âHow do I pay this company?â, and collected just enough for that. Now itâs much more than that. Now itâs âAre they compliant with regulations?â; âDo they have certain certification levels?â; âAre they in a particular region?â⊠It becomes much less about the accounts payable piece and much more about the supply chain piece.â
[27.14] A case study exploring how Relish and SAP helped a shared client to prevent a case of fraud, worth a huge $2.1 million, and what we can all learn.
[33.11] The risk inherent in supplier management, and how organizations should work to identify, assess and manage risk proactively.
âMost companies are doing the assessment of risk⊠but the challenge is that itâs very reactive⊠You know thereâs a risk, but what do you do with it? So how can technology help you to become more predictive?â
[34.36] The role technology, specifically AI, plays in this space now â and its potential for the future.
âAI is here⊠but without the context to answer the question properly, youâre going to get bad steering. The next evolution is how to put context to that data.â
[39.36] The complexity of the current IT landscape; why we should all be looking to simplify; and how organizations can find the right solutions for their supplier management.
âWeâre going to stop thinking about supplier management as a module, and weâre going to start thinking about it the same way we think about user group management that goes across everything⊠Suppliers are so core to everything in procurement that youâre going to see it more as a horizontal rather than a vertical.â
[44.46] All about solutions: whatâs to come in episode 430, our upcoming collaboration with Relish.
RESOURCES AND LINKS MENTIONED:Head over to Relishâs website now to find out more, and discover how they could help you too. You can also connect with Relish and keep up to date with the latest over on LinkedIn, YouTube and X (Twitter), or you can connect with Ryan or Matt on LinkedIn.
If you enjoyed this episode and want to hear more from Relish, check out 408: Strategically Extend Your Enterprise Applications, with Relish.
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Evin Sisemore talks about founding a business alongside her husband; navigating its acquisition; how sales have evolved; & supporting women in supply chain.
IN THIS EPISODE WE DISCUSS:[07.47] Evinâs career journey, and how she found supply chain.
âI ended up taking a job and falling in love with it. We always joke, âDonât ever burn any bridges in this industryâ because, once youâre in it, youâre hooked!â
[09.22] Why Evin decided to found her own business, Texas Motive Solutions, in 2018; and her advice for budding entrepreneurs.
âThe reason we were so successful is because we had an amazing team. I would never go into anything without having the best people surrounding me.â
[12.52] Evinâs experience founding a business with her husband, and how they achieved a work/life balance whilst living and working so closely together.
âMy husband is my biggest cheerleader, but he will also push me more than anyone else to be better.â
[16.29] How Evin navigated the acquisition of Texas Motive Solutions by Concentric; how the acquisition allowed her to continue to achieve high levels of customer experience whilst growing rapidly; and how she found her place in the new organization.
âIt didnât feel like I was selling our company. It was: weâre merging with these other people, and weâre going to have people that we can share best practices with. They have their strengths, we have ours â and weâre just bringing them all together and making it better for our customers.â
[19.41] Evinâs role as Regional Vice President, and why entrepreneurship means doing the dirty work.
[23.51] A closer look at the forklift power industry, and its increasing focus on sustainability issues.
[26.14] The changing face of sales, and how Evin adapted her strategies and techniques, especially as a woman in the industry.
âSales used to be that you had to be at the golf course, or the bar. But, as a woman, I didnât want to just go out to happy hours every night â we had to find a way to bring our customers value. We go in, find their problems, and find a way to prevent them.â
[28.31] Evinâs experience as a woman in the forklift power industry, and how she approaches equality in her own organization.
âThere are definitely still challenges, but itâs changing â people are seeing value in great people, whether youâre male or female.â
[32.18] How Evin supports women in the industry and her advice for what we can all do to help move the needle.
[33.52] The biggest lessons Evin has learned over the course of her career so far.
[35.20] Evinâs love of sports!
[37.08] The future for Evin.
RESOURCES AND LINKS MENTIONED:You can connect with Evin over on LinkedIn.
If you'd like to hear more stories from other incredible women in supply chain, check out 410: Women In Supply Chainâą, Julie Tilenius or 380: Women In Supply Chainâą, Christine Barnhart.
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Dwayne Johnson talks about SCI; Section 321 & the rise of borderless e-commerce; & why a well-designed cross-border supply chain can be a competitive advantage.
IN THIS EPISODE WE DISCUSS:
[06.45] An introduction to SCI, what they do, and how they help their customers.
âEverybody is competing for customers, so itâs important to build a model where the shipping is sustainable, but so is the cost.â
[09.15] The ideal client for SCI.
[11.09] The changing face of the logistics industry, and why embracing that change is so important.
âWe, as consumers, are driving the change. Who thought it would take a few days to get something from Asia? Supply chain is changing every day.â
[14.10] A closer look at the landscape of logistics, the key challenges and opportunities, and why consumer mindsets are shifting.
âAmazon has changed the way we, as consumers, think⊠but itâs starting to shift â and consumers are thinking âdo I really need this straight away?ââ
[18.25] The rise of borderless ecommerce, and how SCI is helping customers to embrace it.
âWe started to understand trade agreements⊠then we went to our customers and had conversations... And the impact you can have by talking to a customer about being able to avoid something like duties â itâs tangible dollars.â
[21.12] The secret to SCIâs competitive advantage, and how theyâre helping clients to create well-designed supply chains and unlock international markets.
[25.57] How SCI is helping customers with international expansion and localization.
[28.39] A case study showing how SCI helped a key customer to embrace borderless commerce with section 321 and put $ 6 million back on their bottom line.
âThat money could open retail stores, add to marketing, and help you expand internationally. Handing people that much money is a big advantage.â
[31.54] The importance of partnerships when it comes to creating competitive advantage, and what it looks like to work with SCI.
[34.31] How organizations can get started with Section 321, and what they should be thinking about before they start.
[36.54] The future for the industry, and for SCI.
RESOURCES AND LINKS MENTIONED:Head over to SCIâs website now to find out more. You can also connect with SCI and keep up to date with the latest over on LinkedIn, YouTube, Instagram or Facebook, or you can connect with Dwayne on LinkedIn.
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Martin Hespeler & Graham Burford talk about warehouse management; challenges & opportunities; & how tech is helping logistics providers navigate market forces.
IN THIS EPISODE WE DISCUSS:[08.21] Introductions to Martin and Graham, and their roles at CargoWise and AWA Logistics.
[09.54] The traditional approach to warehousing and how, and why, that approach has evolved.
âThe traditional methods are in the rear-view mirror, and weâre moving quite quickly with technology.â
âIn years past, people would ask âhow do I reduce my labor cost?â⊠Since the pandemic, the conversation has shifted dramatically to âhow do I optimize?â because labor is not readily available anymore.â
[13.10] How the pandemic, and other disruptions, have driven change; and a closer look at the current logistics and warehouse management environment.
âThe industry has changed, but the labor force has also changed, and thatâs the biggest thing weâre seeing with automation. Weâre being driven by the labor.â
[15.38] The biggest challenges logistics providers face now, as they balance a rapidly changing market with a dated infrastructure.
âNow, many companies are dealing with the reverse logistics component which has been a nightmare, quite frankly, for decades!â
âOne of the big things weâre starting to be managed on is opportunity cost. If we havenât returned or delivered in a certain KPI, what does that lost opportunity cost? Customers now arenât just looking at freight spend or delivery cost, theyâre looking at the time in transit and what a lost sale is costing them.â
[21.51] The importance of thinking about warehousing from a cross-border perspective and updating the traditional approach so that logistics providers are cross-border adept.
âWhen you can provide visibility to both the logistics provider and their customer, itâs extremely powerful.â
âWeâre starting to see a lot of manufacturers move production to Mexico and other Central American countries to get access to this market, and to avoid additional duties and taxes.â
[27.49] How CargoWise is creating a highly integrated and capable global solution; and why thinking on a global scale is crucial.
âItâs all about the data⊠without data being in a system that can transmit electronically to multiple countries and systems, we canât move cargo. Having a database and resource that allows us, not only to have that data accessible but in the correct format to transmit it, is critical.â
[33.10] The importance of market awareness and keeping that global thinking approach, when it comes to sustainable growth and expansion.
[35.57] How CargoWise technology is helping AWA logistics to optimize, stay competitive, and navigate unpredictable global market forces.
âThe technology has allowed us to continue to be competitive in the market⊠itâs really changed us from a manual process⊠Itâs taken out 12 hours of pick time, on one lane, per week⊠and weâve cut down our errors by 80%.â
[41.22] How CargoWise has created an effective communication process for AWA Logistics, helping them to expand their business.
[45.55] The key warehouse management trends we should be paying attention to, and Martin and Grahamâs advice for organizations as they think about the years ahead.
âIntegrated solutions, with centralized data management, is key.â
âYou have to be really forward thinking â if youâre not looking for whatâs coming next, youâre not with the right provider.â
RESOURCES AND LINKS MENTIONED:Head over to CargoWiseâs website now to find out more, or download their FREE Global Warehousing eBook. You can also connect with CargoWise and keep up to date with the latest over on LinkedIn, YouTube, X (Twitter) or Facebook, or you can connect with Martin or Graham on LinkedIn.
If you want to hear more from CargoWise, youâre in luck! Check out 406: Unlock the Opportunities of Cross-Border Ecommerce, with CargoWise, 346: Enable and Empower Your Supply Chain, with WiseTech, 367: Going Beyond Visibility â Unveiling The Invisible, 369: From Chaos To Clarity: Simplifying Global Customs Compliance, 371: Going Beyond Visibility â From Risk to Resilience: How Technology Is Transforming Global Supply chains, or 373: Going Beyond Visibility â Culture and Digitization.
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