Afleveringen
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Emily Sander talks about using the Balanced Scorecard to improve business strategy. She explains how it can help align teams, balance financial and non-financial elements, and focus on both short-term and long-term goals. Emily also previews upcoming discussions on financial, customer, internal process, and learning and development perspectives.
Clarity Call with Emily
Links Mentioned:
Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit
Free Resources:
Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:00 Introduction to the Series
00:57 What is a Balanced Scorecard?
01:21 Who Should Use a Balanced Scorecard?
02:04 Emily's Experience with Balanced Scorecards
02:57 Aligning the Organization
04:18 From Control to Strategic Focus
07:24 Balancing Financial and Non-Financial Elements
08:08 Balancing Short-Term and Long-Term Goals
09:40 Leading and Lagging Indicators
10:48 Successful Teams and Companies
10:54 Sneak Preview of Next Episode
11:39 Conclusion and Next Steps -
Bethany, Chief Actuary and Chief Analytics Officer at Johns Hopkins, discusses her struggle with delegating tasks and the value of having Natalie as her Chief of Staff. She highlights the importance of diverse skill sets, storytelling in leadership, and the emotional support needed to handle the loneliness at the top. The conversation reveals how honest feedback and strong communication have transformed her leadership style.
Clarity Call with Emily
Links Mentioned:Free Resources:
Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff ToolkitGet in touch with Emily:
Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with EmilyWho Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
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Zijn er afleveringen die ontbreken?
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Emily shares a simple but powerful communication tip: ask yourself what you want your audience to feel, think, and do. She gives examples for board meetings, all hands meetings, and hiring key people. Keep it simple and specific, like getting feedback, approving budgets, or signing an offer.
Clarity Call with Emily
Links Mentioned:
Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit
Free Resources:
Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:50 Step-by-Step Guide: Feel, Think, Do
01:13 Example 1: Board Meeting
01:50 Example 2: All Hands Meeting
03:12 Example 3: Closing a Key Hire
04:13 Ensuring Audience Connection -
Emily Sander talks with Dr. Wayne Pernell, a bestselling author and President of Dynamic Leader, Inc., about his book "Choosing Your Power" and the themes of empowerment and personal values. Dr. Pernell discusses the shift from career success to achieving personal significance, and shares practical advice for identifying and nurturing what one truly treasures. They also cover the idea of making decisions based on the person you want to become and the importance of self-reflection and relaxation for creative thinking.
Dr. Wayne Pernell’s WebsiteDr. Wayne Pernell’s BooksEmily's Interview with Dr. P
Links Mentioned:
Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit
Free Resources:
Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
04:27 The Concept of Personal Values
19:09 Understanding Life Transitions
23:31 Core Values vs Peripheral Values
24:43 The Importance of Fun
26:43 Becoming the Person You Want to Be
32:55 Daily Gratitude and Service
36:02 Creating a Culture of Caring
39:13 The Power of Incremental Growth
43:09 The Role of Coaches -
Emily explains how to turn vague ideas into clear proposals with tangible outcomes, using examples like investing $40,000 in executive coaching for key team members and a $20,000 offsite to boost sales team morale. She offers advice on reducing scope if needed and aligning requests with overall company goals or risk mitigation. Chiefs of Staff are encouraged to be prepared with specifics to streamline approval.
Clarity Call with Emily
Links Mentioned:
Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit
Free Resources:
Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:25 Turning Vague Ideas into Tangible Outcomes
01:06 Examples of Specific Asks and Outcomes
03:50 Tying Outcomes to Company Objectives and Risk Mitigation
05:06 Handling Pushback and Final Tips -
Emily chats with Tara Halliday about achieving effortless confidence by eliminating conditional worth and threat perception. Tara explains how her Inner Success Program helps people, including Chief of Staff Emily, overcome imposter syndrome, providing real-life examples and a three-step approach. They discuss Tara's book, "Outsmart Imposter Syndrome," and how accepting oneself reduces the weight of others’ opinions.
Tara Halliday's WebsiteTara Halliday’s Book: "Outsmart Imposter Syndrome"Clarity Call with Emily
Links Mentioned:
Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit
Free Resources:
Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:25 Meet Tara Halliday: Imposter Syndrome Specialist
00:48 Defining Imposter Syndrome
02:30 Personal Experiences with Imposter Syndrome
03:13 High Achievers and Imposter Syndrome
05:15 The Root Cause of Imposter Syndrome
07:02 The Role of the Amygdala
08:44 Steps to Reprogram the Brain
16:50 Symptoms and Behaviors of Imposter Syndrome
24:04 The Inner Success Program -
Emily shares a story about her coaching client who struggled with his fast-paced, detail-averse boss. She explains how they adapted by using short, bullet-point emails, formulating yes/no questions, and using Google Notes for quick information recall. These adjustments helped improve the boss-client communication despite different styles.
Clarity Call with Emily
Links Mentioned:
Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit
Free Resources:
Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want. -
Emily Sander talks with Urs Koenig about his book, "Radical Humility: Be a Badass Leader and a Good Human." They discuss his experiences, including how tough feedback can piss people off but still foster growth. Urs shares leadership tips like "eyes on, hands off," referencing US Women’s Soccer Team Captain Carla Overbeck's style, and a new twist on feedback called "feedforward." He mentions that one of the most powerful things a leader can say is, "I screwed that up." They also touch on training for hostage situations, and the value of meaningful connections for Chiefs of Staff.
Urs Koenig's WebsiteUrs Koenig's Book: Radical HumilityClarity Call with Emily
Links Mentioned:
Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit
Free Resources:
Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:43 Meet Urs Koenig: A Multifaceted Leader
02:26 The Three Pillars of Radical Humility
07:02 Leading Relationally: Building Trust and Influence
11:37 The Importance of Relationships in Crisis
14:03 Governor Patrick's Leadership During Crisis
16:19 Empowered Execution: Lessons from Ukraine
17:37 Carla Overbeck: Humble Leadership in Sports
20:14 Personal Connection: Emily's Family Ties
23:43 The Concept of Feed Forward
27:07 Creating a Culture of Vulnerability
30:37 Experiential Learning and Team Building
35:30 Building a Fearless Culture -
Emily Sander discusses the importance of understanding if your team members are in thinking or feeling mode. She provides practical examples, like asking, “How do you feel about launching this product?” to balance overly analytical thinking or “What else comes up when you think about protecting your team?” to address emotional defensiveness. Emily also shares tips on using deep breaths to help calm high emotions.
Clarity Call with Emily
Links Mentioned:
Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit
Free Resources:
Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:26 Understanding Thoughts and Feelings
01:06 Nudging Towards Balance
01:13 Handling Emotional Defensiveness
02:13 Encouraging Thoughtful Reflection
03:24 Using Breathing Techniques
04:39 Applying the Framework -
Libby Cole shares insights about the Enneagram, focusing on motivation and vulnerability. For example, Eights are determined and goal-oriented but often misunderstood due to their direct nature. She describes characteristics of other types like Nines, who avoid conflict, and how the Enneagram helps in personal growth. Libby offers workshops and coaching on communication and conflict management through her company, Expand Coaching and Consulting.
Libby Cole's WebsiteClarity Call with Emily
Links Mentioned:
Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit
Free Resources:
Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:25 Meet Libby Cole: Certified Enneagram Coach
01:05 Understanding the Enneagram
03:21 Exploring Enneagram Types 1 to 3
06:59 Exploring Enneagram Types 4 to 7
15:29 Relating to Type Seven
16:14 Understanding Type Eight
18:15 Exploring Type Nine
20:30 Determining Your Core Type
22:29 Using the Enneagram for Personal Growth
24:05 Lightning Round: The Nine Types Recap
25:22 Finding Your Enneagram Type
27:05 Applying the Enneagram in Professional Settings -
Emily introduces a feedback framework that starts and ends with recognizing an individual's virtues, illustrated by examples like Matt, an employee who needs to address his outbursts in meetings. She offers techniques for highlighting strengths, even by discussing virtues with others, and explains how the framework applies to managing up, such as a Chief of Staff prompting a principal to provide team feedback. Practical insights include providing specific examples and knowing when to pause for the other person to fill the space.
Clarity Call with Emily
Links Mentioned:
Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit
Free Resources:
Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:28 Framework for Delivering Feedback
02:25 Key Points for Effective Feedback
03:28 Using Real-Life Examples
05:00 Talking Up Team Members
07:01 Managing Up: Feedback for Your Boss
08:56 The Power of Disappointment
09:21 Personal Anecdotes and Lessons -
Eric Williams talks about balancing life while being a dad to a four-month-old and working multiple roles, including Chief of Staff and Chief Operating Officer. He shares tips on creating systems to run a business smoothly, avoiding burnout, and maintaining sustainable growth. Eric also highlights the importance of flexibility and systematizing business processes for effective delegation.
Eric Williams' WebsiteClarity Call with Emily
Links Mentioned:
Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit
Free Resources:
Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily
Get in touch with Emily:Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:25 Meet Eric Williams
01:15 Challenges and Solutions in Leadership
04:23 The Importance of Systematizing and Delegating
13:20 Streamlining Workloads for Overwhelmed Leaders
26:56 Sustainable Leadership: Pacing Yourself
28:15 Handling Unexpected Challenges
32:00 Staying in the Game: Long-Term Success
36:09 Health and Fitness: A Personal Analogy
37:36 Sustainable Growth and Opportunities
40:43 Optimizing Your Business for Success -
Emily discusses the various titles that can encompass the role of Chief of Staff, such as VP of Strategic Initiatives or Head of Business Operations. She shares examples, including a VP of Special Projects effectively serving as a Chief of Staff. Emily also offers insights on how to handle political sensitivities and the benefits of role flexibility in job titles.
Clarity Call with Emily
Links Mentioned:
Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit
Free Resources:
Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:48 Alternative Titles for Chief of Staff
01:49 Executive Considerations for Hiring
02:40 Navigating Political Sensitivities
04:08 Dual Roles and Office Structures -
In this episode of "Leveraging Leadership," Lenka Pincot, Chief of Staff at PMI, discusses her role in leading the office of the CEO and overseeing five enterprise teams, including transformation management. She emphasizes the need for structure, rigorous prioritization, and agility, explaining how her team handles day-to-day tasks while she focuses on strategic decisions. Lenka also highlights the importance of business awareness and working closely with a great CEO to be a successful Chief of Staff.
PMI Project Management InstituteInformation on PMI certifications and resourcesInformation on PMI chaptersConnect with Lenka Pincot on LinkedInClarity Call with Emily
Links Mentioned:
Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit
Free Resources:
Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily
Get in touch with Emily:Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:58 Lenka's Journey to Chief of Staff
02:58 Understanding PMI
04:54 Role and Responsibilities of a Chief of Staff
06:14 Managing Five Enterprise Teams
08:12 Building Effective Systems and Structures
12:59 Prioritization and Re-Prioritization
18:51 Team Coordination and Flexibility
20:11 Empowering Self-Sufficient Teams
22:24 Strategic Investment Decisions
22:41 Data-Driven Strategy and Investment
28:09 Project Management Skills Development
31:01 Reflections on the Chief of Staff Role -
This episode explains why the definition of Chief of Staff is all over the place due to the role's relative newness in business. Examples from around the world illustrate how the role varies: in Singapore, it's little known; in Mexico, it's often confused with HR; and in Germany, it has military connotations. Emily suggests the role will become more structured and better understood in the next 10-15 years.
Clarity Call with Emily
Links Mentioned:
Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit
Free Resources:
Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:30 Most Common Question About Chiefs of Staff
01:04 The Emerging Role of Chief of Staff
01:43 Global Perspectives on Chief of Staff
02:12 Challenges and Misconceptions
03:31 Regional Variations and Examples
04:01 Chiefs of Staff in Multinational Corporations
05:33 Higher Education and Nonprofits
08:33 The Future of the Chief of Staff Role -
Greg Williams, Chief of Staff at Western Computer, talks about helping companies, like those supplying Walmart, navigate supply chain challenges during COVID-19. He sheds light on the importance of ERP systems for growing businesses and offers advice on vendor selection and tech modernization. Greg also discusses trends in bringing manufacturing back to the U.S. and how private equity firms work with his company to upgrade systems post-acquisition.
Western Computer's WebsiteConnect with Greg Williams on LinkedInClarity Call with Emily
Links Mentioned:
Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit
Free Resources:
Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:25 Meet Greg Williams: Supply Chain Expert
01:57 Partnership with Microsoft
03:25 Understanding ERP Systems
04:15 Choosing the Right ERP Solution
07:16 Benefits of ERP Systems
12:27 Vendor Selection and Risk Mitigation
18:37 Supply Chain Challenges and Future Trends
28:42 Connecting with Greg and Western Computer -
Emily explains three key ways to use a Chief of Staff effectively. First, principals need to identify their needs, like lifting out of daily tasks for fundraising or strategic focus. Second, teams may need help in areas like marketing expertise or mediating executive conflicts. Third, companies should consider both immediate needs and long-term goals, identifying gaps or game-changing talents the Chief of Staff can address.
Clarity Call with Emily
Links Mentioned:
Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit
Free Resources:
Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:32 Identifying Principal Needs
01:52 Supporting the Executive Team
04:06 Addressing Company Needs
05:03 Maximizing the Chief of Staff Role -
Larissa Licha, a former tattoo artist turned tech leader, shares her journey from Google Ads customer support to Chief of Staff roles with various tech executives. She explains how she founded Joyn to help Chiefs of Staff manage overwhelming work tools, integrating systems like Slack and Notion into one central place. Larissa also discusses the importance of building trust and clear roles within the organization to foster effective collaboration.
Joyn's WebsiteClarity Call with Emily
Links Mentioned:
Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit
Free Resources:
Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:37 Meet Larissa Licha: From Tattoo Artist to CEO Tech Leader
01:29 The Journey to Chief of Staff
05:06 Navigating Different Leadership Styles
09:51 Building Trust in a Remote Environment
10:59 Introducing New Executives to the Team
16:18 Advice for Chiefs of Staff and CEOs
19:43 Solving Chief of Staff Challenges with Joyn
22:11 How Joyn Works -
If you're considering bringing on a Chief of Staff or just need someone to explain the basics, this episode lays the groundwork and levels-set the foundation for future discussions on the role.
Clarity Call with Emily
A Chief of Staff works closely with the CEO, helping with company strategy, gap-filling key roles, and ensuring executive team cohesion. They can set up effective meeting structures, help onboard new executives, and even turn around toxic cultures. Key examples include managing strategic planning, coordinating board governance, and running critical projects during crises like COVID.
Links Mentioned:
Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit
Free Resources:
Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:31 Defining the Chief of Staff Role
01:11 The Chief of Staff's Strategic Importance
02:09 Key Responsibilities of a Chief of Staff
05:07 Chief of Staff in Action: Real-World Examples
05:47 Strategic Planning and Meeting Structures
12:31 Board Governance and Executive Integration
18:22 Gap Filling and Recruitment
21:49 Cultural Transformation and Crisis Management
29:05 Conclusion and Contact Information -
Emily talks with Dela Quist about increasing email marketing engagement by varying subject lines and sending more frequent emails. Emily shares a story about a persistent salesperson to highlight the importance of staying top of mind. They also discuss Dela's extensive background in the industry and his views on open rates and effective email strategies.
Connect with Dela Quist on LinkedInDela Quist's WebsiteClarity Call with Emily
Links Mentioned:
Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit
Free Resources:
Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:33 Meet Dela Quist: Email Marketing Authority
02:14 The Evolution of Email Marketing
05:08 Batch and Blast vs. Personalized Emails
06:59 The Power of Brand Impressions
09:44 Overcoming Email Marketing Misconceptions
12:11 The Economics of Email Marketing
13:05 Smart Email Strategies: “Do Be Smart”
18:31 Understanding Consumer Preferences
20:40 Content vs. Offers in Email Marketing
22:15 The Power of Email Subject Lines
34:09 Engaging the Unengaged - Laat meer zien
