Afleveringen
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Title: From SysAdmin to MSP Owner to MSP Coach: Brian Hoppe's Epic Journey
Subscribe to email list for future episodes: https://mspowner.aweb.page/p/b75b0b01-5300-477e-b0f1-0de6d899a18d
MSP Owner Podcast website: MSP Owner website
Looking to sell your MSP or partner to take your business to the next level? DataTel actively seeking to acquire quality MSPs to it's capability & client base. If you own an MSP generating more than $1M in revenue annually seeking and wanting a change, contact [email protected] .
Dive deep into the incredible journey of Brian Hoppe, a seasoned IT leader who's not just played the game but has changed it! With over two decades of experience in the managed services and IT industry, he's been through the trenches and come out ahead. Starting as a systems admin, he climbed the ranks to owning Unicom Technologies, which he successfully sold. But that's not where the story ends! Now, he's coaching MSP owners, sharing his wisdom on navigating the ever-evolving IT landscape. This episode isn’t just about the highs; Brian shares some real talk about the challenges he faced, the pivotal decisions that shaped his career, and how peer groups played a transformative role in his growth. If you're in the IT field or just love a good success story, this chat is packed with insights and a sprinkle of humor that'll keep you entertained!
Takeaways:
Brian Hoppe's journey in IT spans over two decades, showcasing his growth from systems admin to entrepreneur and coach. The importance of peer groups and benchmarking was highlighted as a game changer for business growth and efficiency. Brian emphasizes that a business's success often hinges on the owner's personal growth and leadership skills. Transitioning from break-fix to managed services was a major turning point for Brian's company, leading to significant growth. Documentation and process automation are key strategies for maintaining efficiency while scaling a business in the IT sector. Brian's coaching focuses on helping MSP owners enhance leadership skills and achieve their financial and business goals.
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Title: How Marco Hernandez Does IT: The Solo MSP Story
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MSP Owner Podcast website: MSP Owner website
Looking to sell your MSP or partner to take your business to the next level? DataTel actively seeking to acquire quality MSPs to it's capability & client base. If you own an MSP generating more than $1M in revenue annually seeking and wanting a change, contact [email protected] .
Marco Hernandez runs a one-man MSP called Tech IT Up, focusing on small businesses in the Greater Toronto Area. With over 30 years in the IT game, Marco has carved out a niche catering specifically to solopreneurs and small companies that can't justify a full-time IT staff. His story is a testament to resilience, having transitioned from a law background in Venezuela to IT after a bad experience with computer repair. He emphasizes the importance of client relationships, trust, and personalized service, which is crucial in a market where clients appreciate a hands-on approach. Marco’s strategy revolves around understanding his clients’ needs and providing tailored solutions that keep them coming back. He shares his journey from a break-fix model to a more managed services approach, highlighting the learning curve and the importance of setting clear expectations with clients. With a steady revenue of $150,000 annually, Marco is happy with his lean operation and has no current desire to expand into a large team, preferring the flexibility and control that comes with being a solo operator.
Takeaways:
Marco's journey as a one-man MSP shows that you can thrive solo without a huge team. He believes in focusing on client satisfaction, creating a personalized approach that works wonders. Networking has been a game-changer for Marco, helping him find clients and grow his business. Marco emphasizes the importance of setting clear expectations with clients from the get-go. He finds joy in his work, helping clients with their tech challenges and building trust over time. Despite the temptation of corporate gigs, Marco's passion keeps him committed to his unique business path.
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Zijn er afleveringen die ontbreken?
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Title: Dustin Bolander from Clear Guidance: Navigating Partnerships, Growth, and Cyber Insurance
Subscribe to email list for future episodes: https://mspowner.aweb.page/p/b75b0b01-5300-477e-b0f1-0de6d899a18d
MSP Owner Podcast website: MSP Owner website
Looking to sell your MSP or partner to take your business to the next level? DataTel actively seeking to acquire quality MSPs to it's capability & client base. If you own an MSP generating more than $1M in revenue annually seeking and wanting a change, contact [email protected] .
Dustin Bolander's journey through the IT landscape is a remarkable testament to the evolution of an entrepreneur. Starting from humble beginnings in a family-run dog training business, Dustin transitioned into the world of technology as a teenager, where he discovered his knack for IT. After working his way up through various roles, he became co-owner of Technology Point, an MSP that he helped grow substantially before selling it. His insights into the challenges of managing a growing business, especially in a partnership with differing visions, offer invaluable lessons for current and aspiring MSP owners. Dustin’s narrative not only underscores the importance of having a clear operational plan but also highlights the pitfalls of partnership dynamics that can derail progress.
Takeaways:
Dustin Bolander's entrepreneurial journey began in a family business, leading him to the MSP industry. He emphasizes the importance of having a clear business plan and aligning partners' goals. Dustin's experience taught him that having multiple owners with different visions can lead to conflicts. He successfully transitioned his MSP to a managed service model, focusing on recurring revenue. Dustin's new venture, Beltex Insurance, offers unique cyber insurance policies tailored for MSPs. He advises aspiring entrepreneurs to overcome planning paralysis and take calculated risks.Clear Guidance website: https://www.clear-guidance.com/
Dustin's LinkedIn: https://www.linkedin.com/in/dbolander/
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Title: Robo's Rise: Jake Levine on Building a $20 Million MSP
Subscribe to email list for future episodes: https://mspowner.aweb.page/p/b75b0b01-5300-477e-b0f1-0de6d899a18d
MSP Owner Podcast website: MSP Owner website
Looking to sell your MSP or partner to take your business to the next level? DataTel actively seeking to acquire quality MSPs to it's capability & client base. If you own an MSP generating more than $1M in revenue annually seeking and wanting a change, contact [email protected] .
Jake Levine, the CEO of Robo, shares his fascinating journey from a non-technical background to successfully leading a managed services provider generating $20 million in revenue. He discusses his unique approach to acquiring companies, emphasizing the importance of relationship-building and understanding the intricacies of the MSP landscape. Throughout the conversation, Jake highlights the challenges of integrating new businesses, particularly focusing on managing keyman risk and setting proper client expectations after an acquisition. With insights on maintaining operational excellence while growing quickly, he also considers the future of MSPs in an increasingly competitive market. This engaging dialogue showcases not only Jake’s entrepreneurial spirit but also his commitment to reshaping how MSPs deliver value to their clients.
Jake Levine, CEO of Robo, shares his remarkable journey from a non-technical background to leading a successful managed service provider generating $20 million in revenue. He discusses the unconventional path he took, starting from his early career in political campaigns, moving through various sectors including education and finance, and ultimately discovering entrepreneurship through acquisition. Levine highlights the challenges of integrating a new acquisition into an existing business, emphasizing the importance of operational structure and maintaining customer relationships during transitions. He candidly shares the lessons learned from his first acquisition, focusing on keyman risk and the necessity of creating a self-sustaining team to mitigate dependency on the founder. Levine's insights illustrate the dynamic nature of the MSP industry and the evolving expectations from clients, revealing how understanding customer needs and proactive service can differentiate an MSP in a competitive market.
Takeaways:
Jake Levine's journey to becoming an MSP owner involved raising equity capital through a search fund. Robo, under Jake's leadership, has rapidly grown to a $20 million revenue company in three years. Key challenges in integrating acquired companies include aligning company cultures and operational systems effectively. Jake emphasizes the importance of building replicable SOPs to manage growth and client relationships. The transition from a founder-centric model to a structured management approach can be complex and requires time. Understanding keyman risk is crucial while acquiring businesses to ensure long-term sustainability.
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Welcome to the MSP Owner Podcast, where we explore the real stories behind building and sustaining a successful managed service provider. This episode highlights the invaluable insights gained from the journeys of IT service business owners, revealing the challenges and triumphs they face along the way. Host Ben Tiggelaar shares his own experiences since entering the MSP industry in 2023 and emphasizes the importance of learning from fellow owners. With a commitment to transparency, this podcast aims to bring these behind-the-scenes conversations into the open, offering listeners a chance to learn and grow in their own ventures. Whether you're an industry veteran or just curious about IT services, you'll find valuable takeaways in each episode.
Title: Welcome to the MSP Owner Podcast
Subscribe to email list for future episodes: https://mspowner.aweb.page/p/b75b0b01-5300-477e-b0f1-0de6d899a18d
MSP Owner Podcast website: MSP Owner website
Looking to sell your MSP or partner to take your business to the next level? DataTel actively seeking to acquire quality MSPs to it's capability & client base. If you own an MSP generating more than $1M in revenue annually seeking and wanting a change, contact [email protected] .
