Afleveringen

  • 00:00 Government Bureaucracy and Productivity

    07:05 Enforcement of Intellectual Property

    14:37 The Speed of Government Action

    30:45 The Impact on Brands and Creators

    41:04 Innovative Brands: Malbon Golf and Rude

    53:29 Challenges of Growing a Fashion Brand

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  • 00:00 Introduction and Overview08:10 The Impact of Taxes on Entrepreneurship15:20 The Rapid Growth of Temu33:18 Adding Value, Building Brands, and Operational Excellence in Ecommerce41:02 Creating Sustainable Competitive Advantages and Protecting Intellectual Property52:04 Being Proactive and Vigilant in Protecting Your Business

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  • 00:00 Introduction

    08:02 Transitioning from Agency to In-House

    30:34 Unlocking New Levels of Growth

    37:26 Expanding into Consumables and Higher-End Appliances

    46:29 Segmenting Ad Sets for New Product Categories

    57:37 Measuring and Comparing Creative Metrics

    01:08:28 Maximizing Potential through Editing Existing Creative

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  • 00:00 Introduction and Overview

    09:04 Personalized Investing

    16:33 Growing your brand is hard

    27:50 Managing Illiquid Assets

    38:32 Employee Stock Ownership Plans (ESOPs)

    50:31 Investing in Growth Before It's Needed

    58:00 HexClad and Amazon

    01:09:24 Q1 Recap at Simple Modern

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  • 00:00 Introduction

    03:09 Panzerism: Trust No One

    04:06 Termination of Relationship with an Agency

    07:53 Success, Failure, and Overvaluing Contributions

    09:46 Building Trust and Hiring Practices

    13:32 Challenges with Meta Advertising

    15:00 Diversification into Other Channels

    25:17 Transitioning to Other Channels

    27:40 The Importance of Profitability and Knowing Your Numbers

    30:01 Dealing with Meta Performance Issues

    31:01 Navigating Conversion Lag and Meta Changes

    36:19 Balancing Growth and Efficiency

    47:17 The Power of Product, Market, and Channel

    48:40 The Success of Retail Stores

    57:37 Expanding into International Markets

    59:35 The Importance of Translating Content

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  • 02:00 Preparing for Father's Day

    07:14 Content Planning and Pricing Strategy

    11:11 Media Mix and Channel Activation

    29:45 Channel Diversification and Crop Rotation

    32:39 Initial Wins and Marketing Strategy

    33:36 Challenges with Meta Platforms

    35:09 Identifying Issues and Taking Action

    36:08 Reallocating Budgets and Measuring Incremental Lift

    38:47 The Importance of CPM and Channel Diversification

    44:12 Building Redundancy and Expanding Product Categories

    51:07 Creating Artificial Newness and Leveraging Influencers

    52:19 The Importance of Off-Platform Metrics and International Markets

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  • 00:00 Introduction and Background to Roman

    06:05 Roman's Journey and Current Ventures

    10:14 Lessons from Rocket Internet

    13:29 Communication Platforms and Future Plans

    24:32 The Importance of Supply Chain Management

    31:02 Building Strong Relationships with Suppliers

    32:21 Using Factories as Financing Partners

    32:55 Negative Cash Conversion Cycles and Negotiation

    35:14 Building Transparent and Trusting Relationships with Suppliers

    38:38 The Success of Multi-Brand Models

    41:28 Investing in Kanpai Foods

    44:37 Finding Success in Focusing on a Superpower

    49:10 Preparing for the Future Beyond Meta

    52:00 Living and Doing Business in Hong Kong

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  • 00:00 Introduction and Market Update07:39 D2C Apocalypse: Meta Issues33:02 The Challenges of Being an Amazon Seller34:21 The Importance of a Differentiated Value Proposition35:07 The Evolution of Direct-to-Consumer (DTC) Brands36:01 The Role of Product and Brand in Retail37:28 The Potential Ban of TikTok38:13 Regulatory Concerns and Potential Buyers for TikTok40:14 The Uncertainty of TikTok's Future42:31 Considering the Impact of TikTok's Potential Ban44:21 The Need for Focus and Product Differentiation45:59 The Difficulty of Attribution in Advertising48:10 The Importance of Content and Influencers on TikTok49:17 The Challenges of Diversification in the Current Landscape53:25 The Value of Focusing on Product Quality55:14 The Challenges of Being a Low-Profit, Low-Growth Commerce Brand56:08 The Risks of Going Public as a DTC Brand58:16 The Importance of Brand Partnerships and Collaboration59:31 The Summary of the Armageddon Episode

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  • 00:00 Ridge Retreat

    03:12 Off-Site Team Building

    06:08 Challenges of Hosting Retreats

    07:36 New Product Launch: Hexclad Pizza Steel

    11:51 Measuring Brand Awareness13:18 Aided and Unaided Awareness

    15:21 Actionable Insights from Brand Awareness Data

    20:59 Awareness vs Competitors

    25:11 The Size of the Market

    29:14 Expanding the TAM

    31:05 Brand Awareness vs Brand Affinity

    33:01 Building Market Share Regionally

    35:24 The Importance of Household Penetration

    36:19 Creating Organic Demand and Network Effects

    41:21 The Rising Cost of Advertising

    44:22 The Limitations of Market Share

    51:10 Failure as a Learning Experience

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  • In this episode, the Operators discuss Ridge's recent announcement that they've partnered with Marques Brownlee, the number one tech YouTuber. The decision to bring in Marques as an investor, advisor, and board member is driven by the belief that creator-led brands are the future. Sean explains that the skills that made Ridge successful in the past, such as digital marketing, are no longer as relevant due to changes in the digital advertising landscape. The partnership with Marques aims to leverage his expertise in content creation and storytelling to elevate Ridge's brand.

    01:11 Ridge's Partnership with Marques

    05:46 The Importance of Standing Out

    08:32 Impact on Marques' Relationships with Competitors

    10:27 The Decision to Bring in an Equity Partner

    11:38 Considering the Future of Creator-led Brands

    15:37 The Marriage of Creators and Successful Brands

    22:26 Involvement of Creators in Product Development

    23:29 Learning from Hexclad's Partnership with Gordon Ramsay

    24:16 Inspiration and Goals for Ridge

    24:57 Choosing Influencers: Reach vs. Brand Alignment

    27:04 Being Patient and Making the Right Move

    28:27 Finding a Person with a Track Record of Relevance

    29:09 Tiered Approach to Brand Partnerships

    30:37 The Value of Organic Content and Authentic Partnerships

    33:06 Building Relationships with Influencers

    36:32 The Future of Organic Content for Brands

    37:08 Product Roadmap and Influencer Partnerships

    38:13 The Power Law of Organic Content

    39:01 The Importance of Getting Good at Organic Social

    40:21 Expanding into Different Communities and Markets

    41:36 Summary and Appreciation

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  • 03:42 Discussion on January Retail Sales

    24:07 Analysis of Shopify's GMV in Q4

    33:09 Panzerism of the week

    41:49 Creating a Fun Work Environment

    44:00 Yeti's Earnings and Expansion into Cookware

    54:00 Challenges in the Bag Industry

    01:05:23 The Importance of Gross Margin in Business Growth

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  • 00:00 Introduction and Random Conversations

    06:00 Review of Tapestry's Earnings

    20:16 Discussion on Amer Sports IPO

    28:17 Analysis of Shopify's Price Increase

    42:16 Exploring TikTok as a Marketing Platform

    46:34 Sean's Bearish View on TikTok

    48:29 Overspending on Amazon Advertising

    53:24 Evaluation of TikTok

    57:13 Assessing TikTok's Audience Trust

    59:07 Complexity and Uncertainty in Geopolitics

    01:04:43 Handling the Unknown in Business

    01:05:38 Geopolitical Considerations

    Summary:

    In this episode, the Operators discuss various topics including Tapestry's earnings, the Amer Sports IPO, Shopify's price increase, and the effectiveness of TikTok as a marketing platform. They analyze the financial performance and growth potential of Tapestry, a well-run business in the accessories industry. The Operators also share their thoughts on Amer Sports' house of brands and the challenges of being an outdoor brand in a recession. They debate the impact of Shopify's price increase on businesses and the value it provides compared to other platforms. Finally, they discuss the view-through nature of TikTok and its potential as a search engine. The conversation covers topics such as overspending on Amazon advertising, the evaluation of TikTok as an advertising platform, assessing audience trust on TikTok, the complexity and uncertainty in geopolitics, and handling the unknown in business.

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  • 00:00 January Performance

    03:06 International Expansion

    06:23 Competitor Challenges

    11:31 The Rise and Fall of Brands

    19:01 Surprising January Results

    22:03 International Market Opportunities

    32:00 Inventory Shortage

    38:54 Scaling and Customization Challenges

    39:28 Using Pre-Orders to Manage Demand

    40:13 Scarcity as an Asset

    41:46 Expanding to International Markets

    42:16 Leveraging Scarcity for Higher Margins

    45:13 Conditioning Customers to Act Quickly

    Summary: The conversation covers the performance of the Operators in January, the challenges and opportunities of international expansion, the rise and fall of brands, surprising January results, international market opportunities, and an inventory shortage problem. In this conversation, the Operators discuss various strategies for managing demand and scaling a business. They explore the challenges of scaling custom products, the use of pre-orders to control inventory, and the benefits of scarcity as a marketing tool. They also touch on expanding to international markets and the importance of conditioning customers to act quickly. They also help solve a challenge for Sean.

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  • Episode 41

    Summary

    The Operators discuss the topic of competition and how entrepreneurs think about their competitors. They explore the importance of understanding the competitive landscape and share their thoughts on spending time and energy on competitors. The conversation also touches on the concept of red ocean industries and the benefits of being in a growing category. The Operators emphasize the need to focus on running your own race and the dangers of imitating competitors without understanding their context. They also discuss the timing of expanding into new markets and the challenges of measuring success. The episode concludes with insights on learning from aspirational competitors and the importance of taking big swings in business.

    Chapters

    00:56 Thinking About Competition

    07:51 Competition in Red Ocean Industries

    09:24 Learning from Competitors

    11:41 Competing in Growing Categories

    15:49 Share of Wallet and Running Your Own Race

    20:14 Avoiding the Trap of Imitation

    23:46 Understanding Competitors' Strategies

    28:31 Competitors as a Tailwind

    32:20 Disruptive Growth and Timing

    36:50 Expanding into New Markets

    38:43 Specialization and Omni-Channel Approach

    43:11 The Challenge of Measuring Success

    45:41 The Importance of Product Innovation

    49:35 The Combination of Competitive Advantages

    54:05 Learning from Aspirational Competitors

    56:36 Paid Ads and Focusing on A-Plus Projects

    59:02 Avoiding Busyness and Taking Big Swings

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    In the world of eCommerce, a legendary WhatsApp group is rumored to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The world's biggest brands have denied its existence for years, until now. Four titans known as "Operators" are leaking the secret contents in an effort to share their wealth of knowledge with people like you.

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  • 00:00 Enhancing customer experience through digital merchandising planning.

    10:44 Seasonal merchandise crucial for successful wholesale strategy.

    12:55 Research shows too many options can overwhelm.

    20:32 Omnichannel complexities and retail trade-offs.

    25:38 Exclusive SMU unit requires strategy.

    29:50 Business adaptability leads to changes and growth.

    38:15 Align products with brand message for success.

    44:08 Merchandizing and brand building define company values.

    46:29 Capitalizing on chance, seizing marketing opportunities.

    51:11 Improving drop strategy based on consumer demand.

    01:01:08 Stick to core competency, expand strategically.

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    In the world of eCommerce, a legendary WhatsApp group is rumored to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The world's biggest brands have denied its existence for years, until now. Four titans known as "Operators" are leaking the secret contents in an effort to share their wealth of knowledge with people like you.

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  • 00:00 The Importance of Taking Time Off03:27 The Productivity Hack of Taking Space05:05 Defining Productivity for Different Roles10:18 The Lion Work Ethic12:20 The Value of Planning and Prioritizing13:53 The Importance of Delegating and Empowering Others19:27 Differentiating Between Where and Why vs. What and How22:30 The Potential of TV Advertising24:14 Exploring Different Top-of-Funnel Sources27:37 The Role of Owned Retail in Top-of-Funnel Awareness29:15 The Limitations of Podcasts as a Top-of-Funnel Channel31:29 The Potential of Out-of-Home Advertising35:20 The Impact of Retail Stores on Top-of-Funnel Awareness37:01 The Importance of Branding and Credibility38:46 The Value of Short-Form Content for Social Media43:41 The Power of Owned Content and Content Production46:12 The Importance of Social Media Content49:24 Determining the Budget for Content Production51:39 The Role of Content Production in Success51:59 Finding the Right Balance of Creative Content52:08 The Challenge of Content Saturation54:30 The Impact of Ads on Brand Performance55:20 The Importance of Storytelling in Advertising56:23 Strategic Advertising Approaches57:13 Market Penetration and Brand DominationThe conversation covers the importance of taking time off, the productivity hack of taking space, defining productivity for different roles, the value of planning and prioritizing, differentiating between where and why vs. what and how, the potential of TV advertising, exploring different top-of-funnel sources, the impact of retail stores on top-of-funnel awareness, the power of owned content and content production, and the importance of finding the right balance of creative content. The conversation explores various aspects of advertising and content creation, including the challenge of content saturation, the impact of ads on brand performance, the importance of storytelling in advertising, strategic advertising approaches, market penetration and brand domination, appreciation for knowledge, creating fake clips for advertising, determining ad spend and content investment, improving podcast production quality, and sponsorship and customer satisfaction.Operators Exclusive Slack:https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIAIn the world of eCommerce, a legendary WhatsApp group is rumored to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The world's biggest brands have denied its existence for years, until now. Four titans known as "Operators" are leaking the secret contents in an effort to share their wealth of knowledge with people like you.Powered By:Fulfil.io.https://bit.ly/3pAp2vuThe Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.Northbeam.https://www.northbeam.io/Sendlane.https://learn.sendlane.com/operators

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  • 00:00 Introduction and Importance of Inventory Management01:24 The Complexity of Inventory Management03:20 Factors Affecting Inventory Risk05:27 Time-Based and Seasonal Inventory Risks07:23 Product Market Fit and Specificness as Inventory Risks09:15 The Financial Engineering Aspect of Inventory10:04 The Impact of Inventory on Lending and Credit13:15 The Importance of Managing Downside in Inventory15:32 The Risks of Overstocking and Understocking19:09 The Impact of Macro Factors on Inventory21:25 The Ideal Size and Growth of a Business23:52 The Importance of Operating Paranoid and Planning for Risk27:26 Considering the Competitive Landscape in Inventory Management32:51 The Risks of High Growth and the Ideal Size for a Business37:08 The Impact of Category Risk on Inventory40:32 The Role of Domestic Manufacturing in Resilience and Growth42:17 The Importance of Brand and Speed43:11 The Advantage of Customizable Products and Agility44:12 Taking Shots on Goal and the Role of Domestic Manufacturing45:16 The Impact of Speed and Global Logistics46:14 Scaling Up with Domestic Manufacturing47:13 The Challenge of Inventory Management48:44 Cutting Inventory and Making Decisions50:07 Expanding Manufacturing into New Markets51:33 The Structural Advantage of Established Businesses52:57 Recycling and Upcycling Inventory56:03 The Reality of Destroy and Field58:07 Being Analytical and Unemotional about Inventory01:02:15 Intentionality, Preparation, and ConsistencyOperators Exclusive Slack:https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA

    Operators Job Board:https://operators.niceboard.coIn the world of eCommerce, a legendary WhatsApp group is rumored to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The world's biggest brands have denied its existence for years, until now. Four titans known as "Operators" are leaking the secret contents in an effort to share their wealth of knowledge with people like you.Powered By:Fulfil.io.https://bit.ly/3pAp2vuThe Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.Northbeam.https://www.northbeam.io/Sendlane.https://learn.sendlane.com/operatorsVisit Our Website: https://www.9operators.com/SummaryThis episode discusses the importance of inventory management and the risks associated with it. The conversation covers various factors that affect inventory risk, including time-based risks, seasonal risks, and product market fit. The financial engineering aspect of inventory is also explored, highlighting the impact of inventory on lending and credit. The discussion emphasizes the need to manage downside in inventory and the risks of overstocking and understocking. The impact of macro factors on inventory and the ideal size and growth of a business are also discussed. The episode concludes with a focus on the role of domestic manufacturing in resilience and growth. In this episode, Mike Beckham and Matt Bertulli discuss the importance of brand and speed in driving excess returns. They explore the advantage of customizable products and agility in the market. They also delve into the role of domestic manufacturing in taking more shots on goal and scaling up with successful products. The conversation highlights the challenges of inventory management and the need to make decisions when inventory becomes heavy. They also touch on the potential for expanding manufacturing into new markets and the benefits of recycling and upcycling inventory. The episode concludes with a focus on the importance of being analytical and unemotional about inventory and the need for intentionality, preparation, and consistency in business operations.

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  • 00:00 Introduction and New Year's Celebration01:29 Annual Planning and Quarterly Execution03:17 Purpose and Use of Reporting

    08:36 The Role of CEOs in Reporting10:58 Expectations for 2024 in the DTC Industry19:31 The Nature of Human Behaviour and Risk24:47 Review of E-commerce Performance in 202329:23 Expanding Target Audience and Design35:14 Targeting Niche Audiences38:44 New Stuff, New Places, New People41:10 Generating Demand and Acquiring New Customers42:49 Conversion Rate for New Categories44:13 Building a Product Line for Acquisition47:05 Short-Term vs Long-Term Thinking50:34 Launching Watches and Product Iteration52:08 Expanding Global Presence53:29 Stop Focusing on Exits and Run Your Business55:10 Returning to Bootstrapping Principles57:23 Reevaluating the Company's Direction58:03 Excitement for the Year AheadOperators Exclusive

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    Operators Job Board:https://operators.niceboard.co

    In the world of eCommerce, a legendary WhatsApp group is rumored to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The world's biggest brands have denied its existence for years, until now. Four titans known as "Operators" are leaking the secret contents in an effort to share their wealth of knowledge with people like you.

    Powered By:Fulfil.io.

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    Follow us on Twitter:

    Sean (Host) / @seanecom

    Jason (Host) / @jasonpanzer

    Matt (Host) / @mbertulli

    Mike (Host) / @mikebeckhamsm

    Finn (Producer) / @finn_radford

    Northbeam (Partner) / @northbeam

    Fulfil.io (Partner) / @fulfilio

    Sendlane (Partner) / @sendlane

    We Rise Together.

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  • This is a special unreleased episode. The third show ever recorded by the Operators.

    (00:00) Introduction and Appreciation(01:57) The Effectiveness of Facebook Ads(03:35) The Role of Other Advertising Platforms(06:11) The Importance of In-Market Demand(08:17) The Debate: Remote vs. In-Office Work(17:03) Advantages of In-Office Work(21:23) The Challenges of Hybrid Work(25:35) The Future of Work: Remote or In-Office?(32:14) The Long-Term Trend of Work from Anywhere

    Operators Exclusive Slack:https://join.slack.com/t/9operators/s...Operators

    In the world of eCommerce, a legendary WhatsApp group is rumored to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The world's biggest brands have denied its existence for years, until now. Four titans known as "Operators" are leaking the secret contents in an effort to share their wealth of knowledge with people like you.

    Powered By:

    Fulfil.io.

    https://bit.ly/3pAp2vu

    The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.

    Northbeam.

    https://www.northbeam.io/

    Sendlane.

    https://learn.sendlane.com/operators

    Visit Our Website: https://www.9operators.com/

    We Rise Together.

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