Afleveringen

  • This episode completes our pattern of curious conversations with members of the Human Systems Dynamics (HSD) Community. We couldn’t think of a better way to end the season and podcast than inviting, Glenda Eoyang, Founder and Executive Director of the Human Systems Dynamics Institute, back as our special guest.

    In our first episode, Glenda shared: the history behind HSD, why HSD matters, and advice that anyone new to and familiar with HSD can use now.

    In this episode, we’ve asked Glenda to explain something many of us are curious about and that is the HSD Vision. She also shares details about the issue that’s at the top of her wicked list.

    Glenda helps public and private organizations thrive in the face of overwhelming complexity and uncertainty. She is a pioneer in the applications of complexity science to human systems, and she founded the field of HSD in 2001. 

    As founding executive director of the Human Systems Dynamics Institute, she leads a global network of scholar-practitioners who use her models and methods to see patterns in the chaos that surrounds them, understand the patterns in simple and powerful ways, and take practical steps to shift chaos toward coherence. Her recent clients include the Finnish Research Institute (VTT), US Environmental Protection Agency and Centers for Disease Control and Prevention, British Columbia Ministry of Health, Oxfam International, The International Baccalaureate Organization, The Sustainability Consortium, the Association for Medical Education in Europe, UK National Health Service, and Roffey Park Institute. 

    Glenda received her doctorate in HSD from the Union Institute and University in 2001, studying under Drs. Donald Klein and Kevin Dooley. There she discovered three fundamental factors that influence the dynamics of self-organizing change in human systems. This research forms the foundation for the body of work that helps individuals, institutions, and communities respond to complex change. With colleagues around the world, Glenda delivers a hybrid of education and consulting in the form of Adaptive Action Laboratories. Individuals and teams bring their most wicked problems, learn and practice human systems dynamics approaches, and leave with plans for next wise action. Groups from Vancouver to Sao Paulo and Boston to Delhi have used this method to break through apparently intractable issues. 

    Her published works include scholarly articles in a variety of fields and Radical Rules for Schools: Adaptive Action for Complex Change (HSD Institute, March 2013), and Coping with Chaos: Seven Simple Tools (Lagumo Press, 1996). Glenda’s latest book, with co-author Royce Holladay, is Adaptive Action: Leveraging Uncertainty in Your Organization (Stanford University Press, April 2013). It is a roadmap for anyone who chooses to work at the intersection of order and chaos.

    Glenda grew up in the Texas Panhandle, where there is more sky than ground and the wind “has been blowing for a very long time.” She lives now near the headwaters of the Mississippi River, on a little lake in Circle Pines, Minnesota. Thanks to Zoom, she engages with global partners in local action.  For more information about Glenda and the HSD Institute, visit www.hsdinstitute.org. You can reach Glenda via email @[email protected].

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  • In this episode, we’re continuing our pattern of inquiry with active members of the HSD community but this time Glenda Eoyang, Founder and Executive Director of Human Systems Dynamics Institute, is taking over the conversational reins to ask the questions that have her curious.

    Our next special guest is Tamela Handie, the host of Patterns & Possibilities - Curious Conversations with Miss Handie.

    Tamela’s passion is helping others fulfill the highest expression of themselves. She is a Corporate Trainer, Organizational Development and Leadership Strategist, Certified Facilitator and Human Systems Dynamics Practitioner.

    Tamela uses her skills and experience to disrupt status quo workplace culture and transform lackluster engagement, communication, and leadership into impactful, energetic and creative breakthroughs. 

    In addition to hosting and producing the Patterns & Possibilities podcast, Tamela serves as a member of the Board of Directors for the Human Systems Dynamics Institute.

    Tamela’s first love is writing. She is a published author and poet and has written numerous blogs and poems about a wide variety of interesting topics, from racism to heartbreak, on the popular Medium platform. 

    Tamela comes from a family of seasoned educators and orators. Fueled by deep pride in her family surname, she truly believes that “Courage Comes in Handie.”

    In her spare time, she lends her talents as a voiceover artist, on-air personality, and inspirational speaker. Tamela’s celebrates life with long walks, solo vacations, dancing, hula hooping and a good lemon drop martini. 

    Her voice can be heard delivering travel announcements at Kansas City International (KCI) Airport in Kansas City, Missouri, and on her podcast, “Gumbo Nights with Miss Handie.”

    Tamela earned a bachelor's degree in marketing and an MBA in Management from Avila University, where she’s served as a guest lecturer on personal branding for many years. 
     
    She previously served in the Office of former Mayor of Kansas City, Missouri, Sly James, as Senior Advisor for Operations. She’s also served on numerous boards and commissions including the Kansas City Credit Union’s Supervisory Committee, the Kansas City AIDS Foundation, and the Avila University Alumni Board.

    You can connect with Tamela on LinkedIn and follow her courageous blend of extroverted introversion on Instagram and TikTok.

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  • John N. Murray is a systems thinker, collaborator, teacher, and coach based in beautiful Saint Paul, Minnesota. John is an Evaluation Specialist at the University of Minnesota Extension, where he has worked since 2020 with the most incredible Youth Development colleagues.

    Having begun his career in the development and facilitation of youth programs, John was certified as a Human Systems Dynamics Practitioner in 2016 seeking to help support his and other programs and organizations facing complex challenges and environments. Since then, he has coached and continued learning alongside professionals from around the world, in fields such as economics, medicine, education, and youth development, taking action in uncertain and often overwhelming circumstances.

    John holds a Bachelor of Arts in Cross-Cultural Communication and Ethics from Prescott College, a Masters in Organizational Leadership, Policy, and Development from the University of Minnesota, and is a Ph.D. Candidate researching the use of systems thinking and complexity science by evaluators.

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  • In this episode, we’re continuing our pattern of inquiry with active members of the HSD community. Our special guest is Dr. Miriam Bayés.

    Dr. Bayés is a physician specialized in clinical pharmacology, and a doctor, with almost 30 years of experience in the rigorous world of clinical research, the strategic context of the corporate environment and the fascinating world of human development.

    Miriam has always been passionate about teaching and facilitating the growth of people and teams, what she has been doing in the multiple positions Miriam has had over the years as Medical Director.

    Recently Miriam has decided to put her knowledge and experience in several hospitals and organizations, family businesses and large multinationals in different countries to the service of the medical, scientific, and academic community as well as entrepreneurs.

    As a consultant, coach and trainer, Miriam creates adaptive leadership and team management programs for personal and professional growth based on the neuroscience, the systems thinking and the complexity of the human dynamics.

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  • In this episode, we’re continuing our pattern of inquiry with active members of the HSD community. Our special guest is Marie Murtagh.

    Marie is Chief Executive Officer and Partner at The Collective Edge. Marie and her business partner aspire to help “shape the shift” that is emerging into our collective future, helping clients, partners and society at large stay present to and functional on the collective edge.

    Marie has trodden a unique path to The Collective Edge, from IT professional (developer), to project manager beloved by her teams, to Agile explorer, to accomplished consciousness facilitator. Along the way, she has worked for small startups, medium size organizations, and Deloitte Consulting.

    She has explored many career paths, investigating where her calling was best deployed. Time spent in a career break caring for her mentally ill father stretched her boundaries (and her compassion) in untold ways. As her career continued to unfold itself, she became an autodidact in Integral Theory, consciousness studies, collective sensemaking, complexity science, and various transformational arts. She is the untitled head of R&D.

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  • In this episode, we’re continuing our pattern of inquiry with active members of the HSD community. Our special guest is Phei Sunn.

    Phei Sunn is currently Director, Transformation Office at the Land Transport Authority (LTA), Singapore, where she drives organisational transformation efforts by aligning strategy and risk governance, building culture and capabilities for transformation, and developing strong leaders and a supportive ecosystem for innovation and learning. She also co-leads the Environmental Sustainability Secretariat which provides oversight on sustainability workstreams across LTA.

    She currently contributes as a public sector career coach, action learning facilitator for public sector organisational development programmes, and serves as a pro-bono Board member with the HSD Institute.

    Phei Sunn is also an active session designer and/or facilitator in many citizen-engagement projects. As part of giving back to the community, she regularly conducts facilitation refresher workshops for fellow colleagues. Over her 20+ years span in the Singapore Public Service, Phei Sunn has also worked on portfolios such as trade policy, manpower development, and strategic foresight.

    Prior to LTA, she was Principal Consultant at Civil Service College, Institute of Leadership and Organisational Development (CSC/ILOD), where she supported public sector projects in the areas of change, visioning, culture building, and leadership conversations; facilitated training workshops on organisation design, teaming, organisational development and change.

    Phei Sunn holds a Masters in Social-Organisational Psychology from Teachers College, Columbia University, a Masters in Public Administration from the LKY School of Public Policy (Best Capstone Paper), and a Bachelors (Hons) in Economics from the National University of Singapore. She has a graduate diploma from the NTL-CSC Organisational Development Practitioner Certificate Programme, is a certified Human Systems Dynamics (HSD) Professional in working with complex adaptive systems, and certified Prosci change practitioner.

    Outside of work, Phei Sunn is an avid ultra-endurance athlete and mountaineer. She loves being in nature, and running ultra-distances in the trails. She climbed Mt. Everest in 2019, and became the 3rd Singaporean to complete the Seven Summits (scaling the highest peak in each continent) in Dec 2021. In 2023, she successfully scaled Mt. K2, the second highest peak in the world, and became one of the first Singaporean females to do so.



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  • In this episode, we’re continuing our pattern of inquiry with active members of the HSD community. Our special guest is Dr. Urmi Ashar.

    Dr. Ashar is a physician who empowers medical students with the critical skills to be leaders in their profession, communities, and the Public Health spheres. She crafts unique experiential learning opportunities for the students so they can recognize their innate leadership potential and impact public health by improving Social Determinants of Health and catalyzing the current healthcare system through the practice of Adaptive Leadership and tools from the Systems Thinking and Complexity Sciences toolkits.

    Dr. Ashar asserts that effective leadership in healthcare and public health, involves utilizing social influence and advocacy to anticipate and act on health challenges for a positive outcome. She also believes that practicing leadership with cultural humility in pursuit of excellence in empathic patient care, humanism, accountability, and altruism is a core tenet of professionalism for a physician practicing in service of humanity.


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  • In this episode, we’re continuing our pattern of inquiry with active members of the HSD community. Our special guest is Ahmed Avais. 

    Ahmed Avais is an expert in driving success in demanding business landscapes. With a career spanning 20 years across various sectors such as healthcare, finance, insurance, and technology, Ahmed has garnered extensive experience in enabling teams and organizations to excel.
    
From coaching Fortune 500 companies, mid-size firms, and emerging startups across the United States, Europe, and Asia, Ahmed has empowered his clients to unlock new levels of agility, resilience, and innovation. His remarkable leadership has guided numerous teams of coaches, Scrum Masters, and change agents, initiating pivotal shifts in organizational culture – transforming from managerial to coaching, from exclusive to inclusive, and from unintentionally undermining to actively empowering.
    
Apart from his professional commitments, Ahmed is based in Apex, North Carolina, where he enjoys a vibrant life with his wife and four children. He has a deep-seated passion for personal growth, mastery, Agile games, and embracing the great outdoors. Whether it's hiking, globe-trotting, or exploring diverse cultures, Ahmed pours his heart into it.

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  • In this episode, we’re continuing our pattern of inquiry with active members of the HSD community. Our special guest is Stacy Becker.

    Stacy Becker is in the process of launching a consulting practice, "Third Horizon," aimed at helping leaders solve complex problems.  Her previous consulting experience included projects addressing long-term care financing; affordable housing; early childhood education; and employee health.  As Vice President for the Rippel Foundation, she authored and presented a paper on financing population health to the National Academies of Sciences, Engineering and Medicine, and co-wrote "Beyond the Grant" a financing workbook used by America's Essential Hospitals and the National League of Cities, among others. Prior to consulting, Stacy served as the Public Works Director the the City of Saint Paul, and as Budget Director for the the City and County of San Francisco as well as the City of Saint Paul. Stacy has an MPP from Harvard and an MSc from the London School of Economics, which she attended as a Bush Leadership Fellow.
     

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  • In this episode, we’re continuing our pattern of inquiry with active members of the HSD community. Our special guest is Leslie Patterson, PhD HSDP.

    Leslie Patterson taught English and language arts Texas middle and high schools for ten years before becoming a teacher educator, where she taught in Texas universities until she retired in 2005. As a Co-Director of the North Star of Texas Writing Project, Patterson integrates her support of K-12 literacy leaders with her interest in complex systems and literacy learning communities. She has consulted with teachers and school districts in Texas, California, Alaska, and Brazil.

    Her publications include numerous articles and books on language and literacy instruction, with a particular focus on writing instruction for adolescents and English learners, as well as human systems dynamics (HSD). In recent years, she has co-authored two books with Royce Holladay and Glenda Eoyang: “Radical Rules for Schools: Adaptive Action for Complex Change” and “Deep Learning Ecologies: An Invitation to Complex Teaching and Learning.” Her deep commitment and joy are to support educators as they work to make sense of complex challenges.

    Patterson’s other publications include numerous articles and books on literacy instruction, particularly writing instruction for adolescents and English learners, as well as literacy policy and practice and human systems dynamics (HSD). Her deep commitment and joy is to support educators as they work to make sense of complex challenges. Patterson’s recent publications, including “Radical Rules for Schools” and “Deep Learning Ecology,” combine her interests in writing instruction, support for multilingual students, professional learning, and school reform—all from a perspective that views teaching and learning as networks of complex adaptive systems.

    She is now a Co-Director of the North Star of Texas Writing Project, affiliated with the National Writing Project site, and an Associate with Human Systems Dynamics Institute. Patterson’s recent publications, including “Radical Rules for Schools: Adaptive Action for Complex Change,” combine these interests in writing instruction, professional development, and school reform as a complex adaptive system.

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  • In this episode, we’re continuing our pattern of inquiry with active members of the HSD community. Our special guest is Mary Nations. 

    Mary lives in Raleigh, North Carolina and works all around the country, now mostly online. In the past, she’s led large-scale change projects, facilitated international cross-functional teams, managed the interface between business needs and IT systems development, and provided group and individual coaching.

    Mary also taught a variety of courses regarding complexity in human systems, including sessions with a focus on diversity, change, peace, and conflict. She’s worked with others to write several books in the emerging Human Systems Dynamics field, and co-led the Human Systems Dynamics Practitioner program with the founder of HSD Institute, Glenda Eoyang.

    Mary remains curious and motivated by how we can create generative engagement to get things done together, to work with change and across differences.


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  • In this episode, we’re continuing our pattern of inquiry with active members of the HSD community. Our special guest is Ella Firebrace.

    Ella supports communities, organisations and individuals grapple with their long-term challenges and progress their change efforts using innovation and change processes. She has recently moved from London where she worked at the RSA (Royal Society of Arts) to Norfolk, East of England to take a new role in local government as Innovation Manager at Norfolk County Council. Her interests have centred on how national and global challenges play out in local contexts and in people’s day to day lives, whether that be related to health, social care, learning, work or our natural and built environments. She has an MSc in Global Migration and BSc in Psychology and sees herself as a lifelong learner. She became an HSD associate in March 2023 and through using the HSD models and methods, she’s found new ways to see patterns and make choices amid complexity.

    LinkedIn: https://www.linkedin.com/in/ellafirebrace 

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  • In this episode, we’re continuing our pattern of inquiry with active members of the HSD community. Our special guest is Bhav Patel.

    Bhav spends most of his time supporting individuals and groups having conversations about their messy realities as they look for direction and make decisions. Usually these are networked groups, often global, often with unevenly distributed power and resources. All of them in some ways are trying to make a difference in people's lives and our planet. You might call him a facilitator, trainer, coach, host, or even a conversational gardener. However, he finds it difficult to define his work and give himself a specific title or badge, and he quite likes that!


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  • In this episode, we’re continuing our pattern of inquiry with active members of the HSD community. Our special guest is Judy Tal.

    Judy is a professional consultant, teacher, supervisor, and lecturer in the field of Human Systems Dynamics (HSD), Co-founder and director of the HSD Learning Center in Tel- Aviv (HSD-IL).

    My interest in human systems and human relations emerged at the late 90s after 24 years in the academy learning and later teaching and researching in the field of pure mathematics; Graphs' Theory and Combinatorial Algorithms.

    My current calling emerged from various professional certifications and practices, among which are the Tavistock analytical approach to OD, Theory of Constrains (ToC), Mediation with practicum, The Learning Organization and Theory U, and many more. In the summer of 2004 I was introduced to the HSD complex paradigm which finally made sense of what I've observed in my work with Organizations and teams. The HSD paradigm offers explanations rather than descriptions and thus it supports decision making and provides options for action. I joined the HSD community by becoming a certified associate (HSDA) of the HSD Institute, and a few years later an HSDP under the supervision and teaching of Dr. Glenda Eoyang and Royce Holladay.

    In 2010, together with Dr. Glenda Eoyang we established a HSD Learning Center in Tel-Aviv, providing certification programs, workshops and consulting services to the local market. During that time, I was frequently involved in the development and delivery of various learning activities with the HSD Institute around the world and in the virtual arena.

    In 2011, inspired by Dr. Glenda Eoyang's theory and based on my own professional experience, I put together a set of axioms and defined by them the foundations for the field of Human Systems Dynamics. Since then, together with various partners, I'm involved in collaborative projects under the name "HSD-inside" where the complex paradigm is woven into traditional disciplines (more concretely: HSD inside Planning and Strategy, HSD inside Performance Appraisal, HSD inside Coaching etc.).

    The HIVE©, developed with Sabine Amend, HSDA herself, is a new group-ware, a capacity builder of creative and generative engagement in human interactions, particularly for management skills like leadership, authority, and innovation.

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  • In this episode, we’re continuing our pattern of inquiry with active members of the HSD community. Our special guest is Dr. Mike Norbury.

    Dr. Norbury is Senior Medical Director for Vancouver Community - Vancouver Coastal Health.

    Following completion of his Family Medicine training in Scotland in 2008, Dr. Norbury spent several years working as a GP Academic Fellow and a GP Health Inequality Fellow, during which time he also completed his Masters in Public Health Policy and Health Inequalities.
     
    Concurrently, he worked in large urban primary care clinics serving socio-economically disadvantaged populations in both Glasgow and Edinburgh.  He formally became involved in medical leadership in 2011 with his first medical director role.  
     
    Dr. Norbury relocated to Vancouver, BC, in 2015 and started work at Raven Song Community Health Centre, serving medically and socially complex primary care clients as a Family Physician.
     
    In 2016, while continuing in clinical practice, Mike became the Medical Director for the Primary Care Program at VCH.  In 2019 he became the Associate Senior Medical Director.  
     
    Thereafter, in May 2021 he became the interim Senior Medical Director and in July, 2021, Dr. Norbury became the Senior Medical Director, for Vancouver Community - the role in which he still currently works.
     
    Mike also currently holds a Clinical Assistant Professorship in the Department of Family Practice at the University of British Columbia.



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  • In this episode, we’re continuing our pattern of inquiry with active members of the HSD community. Our special guest is Monica Leon.

    Monica Leon is an experienced global OD practitioner, strategist, facilitator, and executive coach, specializing in sticky issues, open systems theory, complex systems, and innovative work practices that intertwine vertical development and achieve sustainable results. Monica believes in tapping into the collective wisdom to co-create and being a natural strategic thinker. She focuses on mobilizing and expanding her clients’ abilities to make desired changes in their sticky issues.
     
    Her experience incorporates working in large to small organizations both locally and internationally. It includes functional expertise in sales, marketing, finance, insurance, FMCGS, engineering, public transport, manufacturing, facilities management, rail, retail, contracting/asset management, logistics and public organization environments.
     
    Monica holds a BS with honors in Economics and International Studies from Wilson College, an MBA with distinction from UFSIA, Belgium, and a Master of Science in Organisation Development (MSOD) from Pepperdine University, USA. She is working towards becoming a PCC ICF Coach and has been a certified Senior and Global Professional in Human Resources (SPHR & GPHR). She is the founder and choice architect of Nurturing Choicefulness, www.nurturingchoicefulness.co.nz  and developer in partnership with Wendy Morris and the HSD Institute of www.hsdessentials.com.
     

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  • In this episode, we’re continuing our pattern of inquiry with active members of the HSD community. Our special guest is Nora Murphy Johnson.

    Nora Murphy Johnson, Ph.D., is the President of Inspire to Change. She holds a PhD in Evaluation Studies from the University of Minnesota. Nora believes that all systems of people and institutions are connected and that all parts of the system need to be strong and healthy. Nora encourages clients and stakeholders to think outside of our boxes and disciplines and create a coherent shared vision for something greater than what exists now. Evaluation can be an integral part of working towards this vision.

    Nora works towards understanding (1) how principles-focused, developmental research and evaluation can be used for systems change and social justice, (2) ways to create a coherent and shared vision that allows for contextualized learning and adaptation, and (3) how to best engage people in useful research and evaluations that inform and inspire.

    Nora is best known for her publications, “Nine guiding principles to help youth overcome homelessness: A principles-focused developmental evaluation” (Developmental Evaluation Exemplars, 2015), and “Connecting Individual and Societal Change” (Stanford Social Innovation Review, 2020), and Creative Evaluation and Engagement: Volume 1 (2022).


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  • In this episode, we’re continuing our pattern of inquiry with active members of the HSD community. Our special guest is Antonia Wilcoxon. 

    Antonia Maria Apolinário-Wilcoxon, Ed.D., Equity Strategies, LLC, founder, president, and principal consultant provides direction and leadership in efforts of private, public, and collaborative efforts working to improve the lives of disenfranchised and vulnerable persons impacted by inequities.  

    Dr. Apolinário-Wilcoxon obtained her doctorate degree in educational leadership focusing on critical studies informed by Critical Pedagogy theorists.  An African-Brazilian, she brings experiences in education, corporate, privatenonprofits, and government to lead efforts that bring agency, voice, and liberation in spaces where the presence of Oppression, bias and other barriers, silence those most valuable voices to find solutions to problems in their world.

    Dr. Apolinário-Wilcoxon’s approach is one of listening deeply, exercising inquiry to enable wisdom and insights to emerge.  Her facilitation is participatory, inclusive, resourceful, caring, and thoughtful.

    She is a volunteer member of several advisory boards, including board of directors:

    President-Elect, Minnesota Public Health Association (2023)
    Member, Senior Community Services Board of Directors
    Chair (2022), People’s Center Clinics and Services Board of Directors
    Chair, Center for Resilient Families, University of Minnesota/Arizona, Federal Grant
    Member, African American Registry Board of Directors
    Member, Public Health Administration and Policy Community/Alumni Advisory Board, U of MN
    Member, Program in Health Disparities Research Advisory Board, U of MN/Medical School
    Member, National Association of Black Social Workers
    Member, ICHRP (Integrated Care for High-Risk Pregnancy/Healthy Black Pregnancy Board)

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  • In this episode, we’re continuing our pattern of inquiry with active members of the HSD community. Our special guest is Royce Holladay, Director of Services for Human Systems Dynamics Institute. 

    Royce Holladay, M.Ed. is a self-proclaimed "hunter/gatherer/sharer" of ideas, insights, and possibility as she steps into life's complexity. Looking at the world through multiple lenses, she hunts for patterns and unexpected perspectives in times of uncertainty and turbulence. Gathering them to explore and catalogue, she shares them as new connections and ideas she finds true and useful. Royce enjoys seeing a slow, growing recognition, as well as great bursts of ideas that are slightly new, creating a greater understanding of reality.

    Royce Holladay is a leader among Associates from around the world who use human systems dynamics (HSD). She serves as a teacher, consultant, and coach with individuals, groups, and organizations as they engage in complex change. Well-grounded in theoretical foundations of HSD, she brings a practitioner's voice to applying the theory, models, and methods to everyday opportunities and challenges. Ms. Holladay's long experience as an educator and district administrator in the USA has gifted her with a deep understanding of the dynamics of human systems. This has been a springboard for the development of a number of models, methods, and approaches used by practitioners across a wide variety of sectors and agencies.

    Along with a number of blog posts about using HSD in day-to-day life, Ms. Holladay has co-authored nine books and guides. Her writings are designed to support others in using HSD as a foundation to see, understand, and influence patterns in the organizational and personal lives of individuals, teams, and communities. One of those co-authoring partnerships produced two books: Radical Rules for Schools: Adaptive Action for Complex Change and Deep Learning Ecologies: An Invitation to Complex Teaching and Learning. She also partnered with Glenda Eoyang, Ph.D., to co-author Adaptive Action, Leveraging Uncertainty in Your Organization.

    Additionally, she has published a book of Haiku, based on complex images in nature; a book of poetry offering her observations of women she has encountered in her life; and a four-part series of Haiku that trace nature’s patterns across the landscape of a full year. All her books are available online through Amazon and other online booksellers.

    Using a unique training format called Adaptive Action Labs (AA Labs), she establishes a deep learning ecology. In these sessions, participants focus first on their own intractable challenges, relative to the topic at hand. They describe and explore the nature of those challenges, from their current perspective. Then throughout the learning experience, Ms. Holladay sets conditions for the Participants to use new learning to build understanding of the dynamics of the intractable challenges they face. They come to see new options for forward action in those areas. Each participant leaves the session with three value-added outcomes:

    • New insights about the dynamics of human systems
    • Viable action plan to address the next challenge in an intractable issue
    • Skills and understandings they can generalize to complex challenges in all areas of their life at home, at work, and in their community

    To find out more about Adaptive Action Labs, visit the HSD website to see the AA Labs that are offered this year!

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  • This episode launches a new pattern of inquiry with members of the HSD community. Our first special guest is Glenda Eoyang, Founder and Executive Director of the Human Systems Dynamics Institute. 

    Glenda Eoyang helps public and private organizations thrive in the face of overwhelming complexity and uncertainty. She is a pioneer in the applications of complexity science to human systems, and she founded the field of human systems dynamics (HSD) in 2001. 

    As founding executive director of the Human Systems Dynamics Institute she leads a global network of scholar-practitioners who use her models and methods to see patterns in the chaos that surrounds them, understand the patterns in simple and powerful ways, and take practical steps to shift chaos toward coherence. Her recent clients include the Finnish Research Institute (VTT), US Environmental Protection Agency and Centers for Disease Control and Prevention, British Columbia Ministry of Health, Oxfam International, The International Baccalaureate Organization, The Sustainability Consortium, the Association for Medical Education in Europe, UK National Health Service, and Roffey Park Institute. 

    Glenda received her doctorate in Human Systems Dynamics from the Union Institute and University in 2001, studying under Drs. Donald Klein and Kevin Dooley. There she discovered three fundamental factors that influence the dynamics of self-organizing change in human systems. This research forms the foundation for the body of work that helps individuals, institutions, and communities respond to complex change. With colleagues around the world, Glenda delivers a hybrid of education and consulting in the form of Adaptive Action Laboratories. Individuals and teams bring their most wicked problems, learn and practice human systems dynamics approaches, and leave with plans for next wise action. Groups from Vancouver to Sao Paulo and Boston to Delhi have used this method to break through apparently intractable issues. 

    Her published works include scholarly articles in a variety of fields and Radical Rules for Schools: Adaptive Action for Complex Change (HSD Institute, March 2013), and Coping with Chaos: Seven Simple Tools (Lagumo Press, 1996). Glenda’s latest book, with co-author Royce Holladay, is Adaptive Action: Leveraging Uncertainty in Your Organization(Stanford University Press, April 2013). It is a roadmap for anyone who chooses to work at the intersection of order and chaos.

    Glenda grew up in the Texas Panhandle, where there is more sky than ground and the wind “has been blowing for a very long time.” She lives now near the headwaters of the Mississippi River, on a little lake in Circle Pines, Minnesota. Thanks to Zoom, she engages with global partners in local action.  For more information about Glenda and the HSD Institute, visit www.hsdinstitute.org. You can reach Glenda via email @[email protected].

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