Afleveringen
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Some corporate workplaces are moving to four-day work weeks, and many offices offer hybrid work-from-home options, but in hospitality, you almost always must report for in-person duty. Nick, Liz, and George are discussing the impacts of working more than a standard work week and answering questions, including:
Are you equipped to work more than 40 hours a week in the hospitality industry?As an entrepreneur, does it annoy you when employees complain about working too many hours?Do certain restaurant jobs entail more stress than others?How do scheduling challenges change in seasonal towns? -
Owning and executing one business concept well is hard work, but what happens when you expand into multiple entrepreneurial endeavors? Noelle, Peter, and George are pulling from their own experiences attempting to run two or more businesses at a time while answering questions, including:
What are the challenges of managing multiple business concepts simultaneously?Why is it important to pace yourself when expanding into multiple business concepts?How will you know when youâre ready to expand into an additional concept?Why is it important to be physically present at your business?#restaurantpunk #podcast #kararestaurantgroup #businessowner #businessadvice #business #entrepreneur #entrepreneurlife #entrepreneurship #businessconcept #businessplan
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Zijn er afleveringen die ontbreken?
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Some people like room-temperature water, but most prefer cold beverages when dining out, especially in the hotter months. So, when developing your business plan, a well-functioning ice machine is one of the most important (and overlooked) necessities. Nick, Noelle, and Liz are answering questions, including:
Why is it essential to have an appropriate ice machine for your business size?Does a restaurantâs ice quality impact your experience?What alternatives exist to source extra ice when your machine doesnât meet demand?What outside factors impact the function of your ice machine?#restaurantpunk #kararestaurantgroup #podcast #ice #icequality #water #waterquality #businessadvice #restaurantowner #restaurant #icemachine #beverages #serverlife #restaurantlife
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A positive company culture is critical to creating an enjoyable customer experience in restaurants, casinos, hotels, and other hospitality-centric venues. So, when one or more employees exhibit Prima donna behavior, how should you handle it as an owner or manager? Peter, Noelle, and George are answering questions, including:
How do you define a Prima donna in the workplace?Can you train an employee out of Prima donna tendencies?How long should you tolerate diva behavior in the workplace?Are chefs more likely to exhibit self-important personalities than other restaurant employees? -
Picture this: it's the middle of the busiest shift of the summer, and your line cook walks out at 7pm. What are some effective strategies for managing a restaurant during a staffing crisis? Peter, George, and Nick are sharing their experiences and answering questions, including:
What should a restaurant owner do if a line cook walks out during a busy night? How can a manager assess the situation and prioritize tasks in a crisis? What are the implications of firing an employee who walks out?How do personal relationships with staff affect management decisions? What strategies can be employed to prevent staff walkouts in the first place?
Summary:
This episode features a lively discussion among restaurant staff about the challenges of managing a restaurant, particularly when a line cook walks out during a busy shift. The conversation touches on various strategies for handling such situations, including the importance of assessing the restaurant's capacity, the roles of staff, and the decision-making process involved in managing a crisis. The hosts share personal anecdotes about their experiences with staff walkouts and the implications of firing employees. They emphasize the need for flexibility and quick thinking in the restaurant business, as well as the emotional aspects of managing a team.
#restaurantpunk #kararestaurantgroup #restaurant #restaurantbusiness #hospitalitybusiness #podcast #businessadvice #staffing #hiring #walkout #management #employeerelations #crisis #workproblems #entrepreneur #businessowner #entrepreneurlife -
A dirty secret of the restaurant industry is that no matter what, someone has to deal with all of the trash that accumulates. So, as a business owner, how do you always ensure that every part of your restaurant is âcamera-readyâ? Nick, Noelle, and Liz are answering questions, including:
- What strategies do you suggest for maintaining cleanliness in a restaurant?
- How should you assign cleaning tasks among your staff?
- Why is it essential to maintain a cleaning schedule for your employees?
- What are some of the challenges of keeping a restaurant clean when neighboring businesses donât uphold the same standards?
Summary:
This episode covers the responsibilities of restaurant staff in maintaining cleanliness, particularly in outdoor seating areas. The hosts emphasize the importance of teamwork and personal accountability in keeping the restaurant environment tidy. They discuss how employees often neglect tasks like picking up stray trash in outdoor spaces, leading to customer complaints. The restaurant owners share experiences of taking initiative to clean and maintain equipment, highlighting that no task is beneath anyone, including management. They stress that maintaining a clean space reflects pride in the establishment and encourages a positive atmosphere for both staff and customers. The dialogue also touches on the challenges of shared spaces with neighboring businesses and the need for consistent efforts to uphold cleanliness standards. Ultimately, the speakers advocate for a culture of responsibility and pride in the workplace, encouraging everyone to contribute to a clean and welcoming environment.
#restaurantpunk #kararestaurantgroup #cleaning #cleanliness #restaurantbusiness #entrepreneur #entrepreneurlife #entrepreneurship #cleaningschedule #employees #management #podcast #business -
Do couples that work together stay together? Nikos puts Peter and Noelle in the hot seat to answer questions about how lovers manage their lives when both work and home are intertwined. Tune in for their answers to questions, including:
Do you take your work home with you, and does that impact your romantic relationship?Does having separate business tasks to focus on help couples stay aligned?How does the length of a relationship impact a coupleâs ability to work together?What relationship qualities are more beneficial to a successful business partnership?#restaurantpunk #kararestaurantgroup #podcast #couple #couplegoals #worktogether #workhard #worklifebalance #entrepreneur #entrepreneurlife #partners #love #businessadvice #lovelife #partnership
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Few things gross a customer out more than finding lipstick or fingerprints lingering on their glassware. So, as a restaurant owner, what practices should you implement to ensure this faux pas never happens? Nick, George, and Liz are answering questions, including:
Should you polish dishes immediately after they come out of the dishwasher?How can you ensure clean, polished dishes even when the restaurant is busy?Do customers get grossed out if you return their glass to the kitchen after presenting it?What does it mean when a restaurant says theyâre âpolishingâ serveware?Did you know that commercial dishwasher water needs to be changed?
#restaurantpunk #kararestaurantgroup #podcast #dishwasher #polish #polishing #glassware #glasses #restaurantowner #entrepreneur #waitress #waiter #restaurantlife #podcast #podcasters -
Morning routines are one of our most sacred rituals as humans â and everyoneâs different. So, as an entrepreneur, how do you determine which hours of operation will maximize your morning business? George, Nikos, and Yianni are debating the topic and answering questions, including:
What time should breakfast restaurants open?What are the pros and cons of opening before 8 am?Are restaurants more prepared for their morning rush if they open earlier?Should city restaurants open earlier than suburban cafés? -
As a restaurant owner, trying to do everything yourself can be tempting. Especially on slow days, you may consider sending your server home and taking the tables (and tips) yourself. Is this the right mindset for an entrepreneur? Nick, George, and Noelle are answering questions, including:
Should restaurant owners take tips if they serve tables?Why is it important for restaurant owners to be physically present at their business?Who should receive the tips for to-go orders?Which Restaurant Punk host does the best Yianni impression? -
Everyone knows Guac costs extra at Chipotle, but at what point do restaurant upcharges take it too far? From drink refills and to-go coffees to complimentary water cups and extra sauces, Nick, Yianni, and Peter discuss the economics of âextrasâ and answer questions, including:
How do you feel about restaurant upcharges for extra toppings, sides of sauce, and cups of water?Why is boardwalk restaurant service so different from a standalone restaurant?Is it acceptable for restaurants to charge for drink refills?Does paying extra make you enjoy your meal less? -
Marketing and advertising have evolved tremendously since the days of simple print ads in the local newspaper. Today, businesses use everything from billboards and banner places to social media trends and cutting-edge website design to set themselves apart from competitors. So, if a business owner could only have a website or a social media presence, which option is a better investment? Nick, Yianni, and Noelle are exploring generational differences in opinions and answering questions, including:
How old is Yianni, and does he look his age?Whatâs more important for a business â a website or social media presence?Does social media ever dictate what you decide to eat for dinner?Whatâs the most effective social media platform for restaurant advertising? -
Everybody makes mistakes...everybody has bad days, but is it ever ok to take them out on your server at a restaurant? Noelle, Peter and George are discussing how customersâ bad moods have impacted their businesses and answering questions, including:
How can restaurants manage a customerâs bad mood? Do bad reviews ruin your day as a business owner?Should restaurants respond to online customer reviews? Do people know the differences between fresh and boxed pasta?Are you old enough to remember Blockbuster?#restaurantpunk #kararestaurantgroup #blockbuster #movies #mistakes #badmood #customerservice #restaurants #hospitality #smallbusiness #businessowner #grumpy #karen #entrepreneur #reviews #badreview #yelp #tripadvisor
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If you ask nearly anyone who works in the restaurant industry, it can be grueling and utterly unrewarding. Despite this, habitual restauranteurs continue to open new concepts year after year. So, what fuels the desire to work in an industry that feels like itâs killing you on a daily basis? Peter, Emaleigh, and Nick are answering questions, including:
Do you learn more from in-restaurant training or culinary school?Why is the hospitality industry so addicting?What are the differences between opening a restaurant today and 20 years ago?How are liquor licenses granted in New Jersey and elsewhere?Does Americaâs âdining outâ culture contribute to the misconception that anyone can operate a restaurant?What is the most unexpected cost when opening a restaurant?#restuarantpunk #kararestaurantgroup #restuarantownership #businessowner #entrepreneur #entrepreneur #liquorlicense #diningout #restaurants #operatingcosts #maintenance #unexpected #surpriseexpenses #misconception #chaos #controlledchaos
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McDonalds vs. Burger King, Chipotle vs. Moeâs, Wendyâs vs. Chick-fil-A â fast food is an American obsession and a divisive one at that. Noelle is asking the question: what is your ultimate fast-food item? Tune in to hear what Peter, George, and Noelle think, plus answers to these burning questions:
- Are Wawa snack wraps comparable to the discontinued McDonaldâs version?
- Do SpaghettiOs still slap?
- Would you consider Subway or Five Guys fast food?
- Are there any fast-food restaurants you wonât eat at?
- Have you ever tried a burger from P. Terryâs?
#restaurantpunk #restaurant #fastfood #quickservice #qsr #hospitality #desertedisland #favoritefood #podcast #mcdonalds #burgerking #chipotle #tacobell #moes #chickfila #pterrys #burger #obsession #subway #fiveguys
#junkfood #cheatday #cheatmeal -
Music is an essential part of establishing the atmosphere in any business, but especially so in restaurants. Why? Tune in to hear what Yianni, Nick, and Noelle have to say about the topic while answering questions, including:
- How does your upbringing impact your musical preferences as an adult?
- Who would make a better playlist: Yianni or Noelle?
- What impact does the tempo of the musical playlist have on the energy of a restaurant?
- Why is it important to curate your own playlist for your business?
#restaurantpunk #kararestaurantgroup #restaurant #podcast #music #playlist #vibe #vibes #musicgenre #spotifywrapped #spotify #itunes #youtube #playlists #musicplaylist #hospitality #experiential #atmosphere -
Everyone loves brunch, but if you HAVE to choose between breakfast or lunch, which do you prefer? Peter, Nikos, and Guest Host Ryan Jones are exploring their opinions on which meal is more fun to cook, serve, and eat on this weekâs episode of Restaurant Punk. Questions include:
Which meal is easier to cook, breakfast or lunch?What âserviceâ factors impact the ease of a shift for waiters and waitresses?Which breakfast foods are the most difficult to cook in a restaurant kitchen?How do you pre-poach eggs?What are the best and worst factors about serving breakfast and lunch?#breakfast #pancakes #lunch #waiter #waitress #server #service #restaurantlife #restaurantpunk #restaurants #businessowner #podcast #kararestaurantpunk #chef #poachedeggs #restaurantbusiness #kitchen #kitchentricks
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Every business is different when it comes to its system of employee compensation, and bonus programs can be especially controversial. For restaurant owners, it can be especially tough to determine if and/or how to award performance incentives. Join Nick, Nikos, and George to determine
Should every employee get a bonus, or should it be based on performance?What alternatives are there to cash bonuses for employees?Do employers set an expectation of annual bonuses if they award them once?If youâre awarding bonuses, how do you determine how much to give each employee?Can bonuses backfire, even when intended to show employee appreciation?#bonus #performancebonus #employment #employeeperks #workperks #restaurantpunk #kararestaurantgroup #reviews #tripadvisor #yelp #hospitalitycareers #kitchenjobs #chef #restaurantlife #restaurantjobs #appleturnovers #christmasparty #christmascookies #podcast
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âSo youâre telling me that now I not only have to remember to bring my own grocery bags to the store, but the prices are higher, AND I have to scan and bag my own groceries?â â Yianni, essentially. If you agree, youâre not going to want to miss this episode of Restaurant Punk with Yianni, Liz, and George and questions, including:
How have state-wide bag bans impacted businesses and customers?How do you feel about advances in technology that eliminate jobs?Does it bother you when restaurants donât give you to-go silverware or bags?Are men less likely to carry reusable shopping bags than women?Do big box stores take advantage of customers by making them do the work instead of paying employees?#restaurantpunk #kararestaurantgroup #customers #byob #bagban #bringyourown #bagboy #employment #AI #technology #podcast #restaurants #hospitality #jobelimination #togo #takeout
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With more than a dozen restaurants located in Cape May County, which is also home to some of the North Eastâs most renowned commercial fishing ports, itâs no wonder why many Kara eateries feature seafood prominently. So, why does Yianni take such an issue with Pescatarians, especially when he opened a restaurant featuring fish & veggies exclusively? Tune in to hear Yianni, George, and Emaleigh answer questions, including:
Why does Yianni have such a problem with pescatarians?What percentage of people follow a vegetarian diet worldwide?Is dining out more frustrating for people with food allergies or for the people who have to hear about them?What does Aquaman eat?When making reservations, what is the best way to approach allergies and food restrictions?#restaurantpunk #kararestaurantgroup #seafood #pescatarians #vegetarians #aquaman #fish #allergies #diningout #restaurantlife #restaurant #businessowner #vegetarian #glutenfree #podcast #capemay #capemaycounty #fishing #fishingport #capemayfishing
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