Afleveringen
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Safe Space Classic: Why "Difficult People" Are Your System's Secret Intelligence
What You Will Discover: In healthcare, what we label as "toxic behavior" often masks deeper system intelligence trying to emerge. Dr. Mitch Kusy reveals how leaders who shift from managing difficult individuals to reading system signals unlock transformational change. This classic episode shows how creating true psychological safety isn't about avoiding conflict – it's about understanding what your system is trying to tell you.
This episode is also based on this week's newsletter article: "Difficult" People are System Messengers - Read Here
Key Insights:
Toxic behavior signals system distress, not just individual dysfunctionExit interviews reveal truth only when timing shifts from immediate to delayedPower dynamics expose character: watch how people treat those they don't needCulture transforms when awareness precedes interventionSafe spaces confront patterns, not just peopleActionable Takeaways:
Watch who people respect – not just who they report toCreate feedback loops that reveal truth, not just complianceBuild assessment systems that catch toxicity before it entersTransform exit interviews from formalities to intelligence gatheringRead resistance as data, not defianceHere are 3 ways I can help when you're ready:
Listen to the Podcast: Join our weekly conversations [podcast link]
Subscribe to This Newsletter: Get weekly insights [newsletter link]
The 30-Minute System Reset Session: Get Consultation [System Reset Session] In just one focused session, discover how to:
✓ Build teams that deliver the excellence you envisioned
✓ Transform toxic departments into retention magnets
✓ Become the leader you always knew you could be
✓ Create environments where staff choose to stay
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Title: Stop Your Team's Energy Bleeding: The Surprising Truth of Leadership Listening | Episode #47
What You Will Discover: In healthcare's high-pressure environment, true leadership emerges not from speaking but from listening deeply. This episode reveals how the quality of your listening shapes everything from team safety to organizational outcomes. Through Caroline's masterclass insights, discover how transforming your default listening patterns creates the psychological safety your healthcare team craves.
Key Insights:
Default patterns limit, awareness liberatesHeart-centered listening creates, head-centered listening controlsTrue safety starts with self-compassion, not self-improvementPresence precedes performance, not the other way aroundCultural rushing blocks relationship buildingActionable Takeaways:
Notice your default listening pattern under pressurePractice gratitude for your heart's capacity before difficult conversationsCreate intentional relationship space before problem-solvingTransform closed questions into genuine curiosityChoose presence over productivity in team interactionsResources Mentioned:
Caroline's Masterclass on Listening and PresenceConnect with Caroline on LinkedInPractice: Heart-Centered Listening CircleTool: The Ripple Effect - Four Intentional BreathsContact: Reach out to Caroline and Trace on LinkedIn for more information about listening circles
Here are 3 ways I can help when you're ready:Listen to the Podcast: Join our weekly conversations [podcast link]Subscribe to This Newsletter: Get weekly insights [newsletter link]The 30-Minute System Reset Session: Get Consultation [System Reset Session] In just one focused session, discover how to: ✓ Build teams that deliver the excellence you envisioned
✓ Transform toxic departments into retention magnets
✓ Become the leader you always knew you could be
✓ Create environments where staff choose to stay -
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Title: The Paradox of Presence: Finding Calm in Healthcare Chaos | Episode #046
What You'll Discover:In the relentless pace of healthcare, true leadership power comes not from constant action, but from conscious presence. This episode reveals how mindfulness—far from being a luxury—becomes the foundation for effective healthcare leadership. Through Ron Plowright's insights, discover how settling your own nervous system creates the safety your team desperately needs in times of crisis.
Key Insights:A settled leader creates a settled teamTrue presence confronts reality, it doesn't escape itSafety emerges from stillness, not controlYour body speaks truth before your mind knowsLeadership presence requires practice, not perfectionActionable Takeaways:Practice two mindful minutes before team huddlesNotice body signals before emotional stormsName your state before changing your stateCreate safety through consistency, not capabilityMeet urgency with presence, not pressureResources Mentioned:Contact: Reach out to Ron by Clicking HereBook: "My Grandmother's Hands" by Resmaa MenakemBook: "Trauma-Sensitive Mindfulness" by David TreleavenConcept: Window of Tolerance frameworkPractice: MindWell-U's "Take 5" mindfulness practiceTraining: Reach out to Ron on LinkedIn for specificsWhen You're Ready, Here are Two Ways I can Serve You:Join the Free One-on-One Safe Space ChallengeFREE RESOURCE: Download your copy of "From Burnout to Breakthrough: How to Create Relational Equity on Healthcare Teams" by clicking here! -
Title: Safe Space Classic: The Courage to Let Go: When Safety Means Goodbye
What You'll Discover:In the paradox of leadership, true psychological safety demands the courage to end unsafe relationships. This episode reveals how clinging to toxic team dynamics betrays the very safety we seek to create. Discover how letting go—of control, of hope for change, and sometimes of people—creates the foundation for genuine safety in healthcare teams.
Key Insights:Safety demands courage, not comfortYour tolerance shapes your team's toxicityTrue boundaries serve, they don't shieldClarity comes from letting go, not holding onLeadership starts with self-responsibility, not other-managementActionable Takeaways:Notice your internal language before addressing external behaviorSet boundaries from self-awareness, not self-protectionSpeak the unspoken, even when it means goodbyeOwn your part without owning their choiceLet consequences teach what conversations cannotWhen You're Ready, Here are Two Ways I can Serve You:Join the Free One-on-One Safe Space ChallengeFREE RESOURCE: Download your copy of "From Burnout to Breakthrough: How to Create Relational Equity on Healthcare Teams" by clicking here! -
Title: The Safety Reset: Transform Your Team with the Power of Presence
Discover how to transform your healthcare team's culture through the revolutionary "Safety Reset" method.
In this eye-opening episode, you'll discover:
Slow down to speed up: the paradox of effective leadership in healthcareHarness 'therapeutic presence' to revolutionize team dynamicsSelf-regulation: the key to creating psychological safety for your teamSpark a cultural revolution in healthcare, starting with yourselfKey Insights:
SOP3 Method: Slow down to the Speed of your Presence for enhanced leadershipNeuroception: Recognize unconscious safety signals to foster collaborationEmbodied Listening: Deepen empathy through full-body awarenessVulnerable Leadership: Embrace imperfection for authentic connectionSystemic Ripple Effect: Personal growth catalyzes organizational changeActionable Takeaways:
Start meetings with a presence practice to boost connectionDevelop self-regulation techniques to model resilienceAttend retreats focused on presence and psychological safetyBuild a peer network for ongoing professional growthSharpen your non-verbal cue recognition skillsWhen You're Ready, Here are Two Ways I can Serve You:Join the Free One-on-One Safe Space ChallengeFREE RESOURCE: Download your copy of "From Burnout to Breakthrough: How to Create Relational Equity on Healthcare Teams" by clicking here! -
Title: The Healing Power of Presence: A Physician's Radical Approach to Patient Care
Are you a healthcare leader feeling trapped in a system that prioritizes efficiency over genuine human connection? This week's Safe Space Made Simple episode offers a transformative perspective on patient care and healthcare culture. Join host Trace Hobson as he interviews Dr. Lawrence Yang, a family physician who's revolutionizing the doctor-patient relationship through the power of presence.
In this eye-opening episode, you'll discover:
How slowing down can actually make you more effective in a fast-paced healthcare environmentThe unexpected impact of 'therapeutic presence' on patient outcomes and physician satisfactionWhy addressing your own trauma is crucial for creating a healing space for othersHow to initiate cultural transformation in healthcare, starting with yourselfKey Insights:
The Presence Paradigm: Understand how being fully present, even in short appointments, can dramatically improve patient care and satisfaction.Trauma-Informed Healthcare: Learn why recognizing the ubiquity of trauma in both patients and providers is essential for holistic healing.Self-Compassion as a Clinical Tool: Discover how cultivating self-compassion can enhance your capacity for empathy and improve patient outcomes.The Myth of Physician Invulnerability: Explore why acknowledging our own humanity and wounds is crucial for effective leadership in healthcare.Systemic Transformation: Understand how individual healing can catalyze broader cultural shifts in healthcare organizations.Actionable Takeaways:
Implement a 'presence practice' at the start of each patient encounter to enhance connection.Explore self-compassion resources like Dr. Kristin Neff's work to build personal resilience.Attend mindfulness and compassion retreats designed specifically for healthcare professionals.Create a 'healing network' with like-minded colleagues to support ongoing personal and professional growth.Practice observing and responding to patients' non-verbal cues to enhance therapeutic presence.Links for resources mentioned in the interviewConnect with Lawrence on LinkedIn: https://www.linkedin.com/in/lawrence-yang-93b75614/
Ronald Epstein: https://www.ronaldepstein.com/events
Retreat for Health Professionals: https://livingthismoment.ca/event/mindfulness-in-medicine-a-meditation-retreat-for-health-professionals-3/
Professional Development Progam: https://www.ihi.org/education/training/workforce-well-being-leadership-professional-development-program
Physician Retreat: https://www.revivephysicians.com/retreat2024
Self-Compassion Resource: https://www.amazon.ca/dp/1462526780?ref=cm_sw_r_cso_cp_apin_dp_2H77565KQS7D52Z4Y3M0&ref_=cm_sw_r_cso_cp_apin_dp_2H77565KQS7D52Z4Y3M0&social_share=cm_sw_r_cso_cp_apin_dp_2H77565KQS7D52Z4Y3M0&starsLeft=1&skipTwisterOG=1
When You're Ready, Here are Two Ways I can Serve You:Join the Free One-on-One Safe Space ChallengeFREE RESOURCE: Download your copy of "From Burnout to Breakthrough: How to Create Relational Equity on Healthcare Teams" by clicking here! -
Title: The Burnout Paradox: Why Working Less Made My Team Unstoppable
Are you a healthcare leader feeling overwhelmed, overworked, or worried that stepping back might cause even more problems?
This week's Safe Space Made Simple episode offers a paradigm-shifting perspective on leadership and team development in healthcare. Join host Trace Hobson as he interviews Heather Greenlees, who shares her transformative journey from a workaholic manager to an empowering leader.
In this eye-opening episode, you'll discover:
The surprising way 10 years of non-stop work actually hindered team growthA counterintuitive approach to leadership that boosts team performance and moraleThe hidden costs of wearing "busy" as a badge of honor in healthcare settingsHow letting go of control can lead to unexpected innovations and team developmentKey Insights:
The Overwork Trap: Understand how constant presence and micromanagement can stunt team growth and lead to burnout.The Delegation Revolution: Learn how trusting your team with responsibilities can lead to surprising positive outcomes.Redefining "Busy": Discover why being "busy" isn't a virtue and how it impacts productivity and team dynamics.The Power of Stepping Back: Explore how creating space for your team can foster innovation and personal growth.Work-Life Balance in Healthcare: Strategies for maintaining personal well-being while leading in high-stress environments.Actionable Takeaways:
Implement a "delegation audit" to identify tasks you can entrust to your teamPractice "scheduled unavailability" to create growth opportunities for your team membersUse the "priority matrix" technique to focus on what truly matters and reduce unnecessary "busyness"Incorporate daily reflection time to assess your leadership impact and team dynamicsDevelop a personal "off-switch" ritual to transition from work mode and improve work-life balanceWhen You're Ready, Here are Two Ways I can Serve You:Join the Free One-on-One Safe Space ChallengeFREE RESOURCE: Download your copy of "From Burnout to Breakthrough: How to Create Relational Equity on Healthcare Teams" by clicking here! -
Title: Breathe Easy: The 5-Minute Practice Revolutionizing Healthcare Leadership (#043)
Are you a healthcare leader struggling with sleep, stress, and maintaining balance in high-pressure situations?
This week's Safe Space Made Simple episode offers a game-changing breathing technique transforming how healthcare professionals manage stress and improve their overall well-being. Join host Trace Hobson as he interviews Caroline Veerman, who shares her experience with the Buteyko breathing method and how it's dramatically improved her life and work.
In this enlightening episode, you'll discover:
The 50-year sleep struggle that was solved in just 5 weeks (and how you can do it too)A powerful 5-minute breathing practice that boosts energy, focus, and emotional balanceThe surprising link between mouth breathing and health issues in healthcare settingsHow "light breathing" can transform your leadership presence and decision-makingKey Insights:
The Buteyko Breakthrough: Learn about a scientifically-backed breathing method that improves health and performance for healthcare professionals.Mindful Meeting Mastery: Learn to use breathing techniques to stay calm, focused, and nonjudgmental during challenging work situations.The Alpha State Advantage: Understand how specific breathing patterns can quickly induce a state of heightened awareness and creativity.The Power of Affirmations: Explore how combining breathing exercises with positive affirmations can reshape your leadership mindset.Instant Stress Relief: Experience a guided 10-minute breathing practice that you can immediately incorporate into your daily routine.Actionable Takeaways:
Implement the Buteyko breathing method to improve sleep quality and daytime energy levelsUse "light breathing" techniques during meetings to maintain emotional balance and presencePractice mouth-closed breathing throughout the day to optimize oxygen delivery to your organsIncorporate a 10-minute daily breathing practice to induce an alpha brainwave state for enhanced creativity and problem-solvingDevelop personalized affirmations to use during your breathing practice for an improved leadership mindsetWhen You're Ready, Here are Two Ways I can Serve You:Join the Free One-on-One Safe Space ChallengeFREE RESOURCE: Download your copy of "From Burnout to Breakthrough: How to Create Relational Equity on Healthcare Teams" by clicking here! -
Title: Decolonize Healthcare: Be Human and Lean Into Emotions with Sacred Workplace (#042)
Are you a healthcare leader grappling with high turnover, low morale, and a disconnected workforce?
This week's episode of Safe Space Made Simple offers a groundbreaking approach that's reshaping organizational culture in healthcare. Join host Trace Hobson as he interviews Carrie Lamb, an Indigenous HR professional, facilitator, public speaker and coach who shares her revolutionary concept of "sacred workplaces" and how it can transform your healthcare organization.
In this transformative episode, you'll discover:
The hidden cost of ignoring emotions in the workplace (and how it's killing your retention)A powerful Indigenous approach to leadership that boosts team trust and patient careThe surprising link between cultural safety and staff performanceHow creating "sacred workplaces" can reduce burnout and skyrocket engagementKey Insights:
The Sacred Workplace Revolution: Learn how acknowledging the sacredness of work can reshape your organizational culture and improve outcomes.Emotional Intelligence Breakthrough: Understand why embracing emotions at work is crucial for staff well-being and patient care.Decolonizing HR Practices: Discover how Indigenous wisdom can transform your approach to human resources and leadership.The Power of Cultural Safety: See how creating culturally safe spaces can dramatically improve staff retention and satisfaction.Trauma-Informed Leadership: Explore why acknowledging and addressing trauma in the workplace is essential for building resilient teams.Actionable Takeaways:
Implement "sacred workplace" principles to create a more supportive and engaging work environmentUse Indigenous-inspired leadership practices to foster stronger team connections and trustCreate safe spaces for staff to express and process emotions related to their workDevelop trauma-informed policies and practices to support staff well-beingInvest in cultural safety training to improve Indigenous representation in leadership rolesTo connect with Carrie Lamb, please reach out on LinkedIn: Click Here
When You're Ready, Here are Two Ways I can Serve You:Join the Free One-on-One Safe Space ChallengeFREE RESOURCE: Download your copy of "From Burnout to Breakthrough: How to Create Relational Equity on Healthcare Teams" by clicking here! -
Title: Safe Space Classic: The 1-Page Tool to Become a Retention Rockstar
Are you a healthcare leader struggling with staffing shortages, burnout, and declining patient care? This week's episode of Safe Space Made Simple offers a groundbreaking solution that's transforming healthcare units across Canada. Join host Trace Hobson as he interviews Dr. Naz Havai, unveiling a powerful tool that's changing the game for healthcare managers and their teams.
In this eye-opening episode, you'll discover:
The shocking truth about why nurses are leaving the profession in droves (and how to stop it)A revolutionary approach to staffing that improves patient care AND staff satisfactionThe hidden link between workload management and psychological safetyHow a simple one-page tool is transforming communication between staff, patients, and familiesKey Insights:
The Synergy Tool Revolution: Learn how this evidence-based approach is reshaping staffing decisions and improving patient outcomes.Burnout Breakthroughs: Understand the critical factors driving burnout and how the Synergy Tool addresses them head-on.Empowering New Grads: Discover how this tool creates a psychologically safe space for new nurses to thrive.Data-Driven Decision Making: See how quantifiable patient needs data is revolutionizing healthcare management.The Relational Leadership Edge: Explore why investing in staff relationships is the secret weapon of successful healthcare leaders.Actionable Takeaways:
Implement a systematic approach to understanding and quantifying patient needsUse the Synergy Tool to create more equitable and effective staffing modelsFoster a culture of open communication and shared decision-makingInvest in building strong relationships with your staff to improve retention and satisfactionCreate opportunities for staff involvement in key decisions to boost engagement and reduce burnoutTo connect with Naz Havai, please reach out on LinkedIn:
https://www.linkedin.com/in/farinaz-naz-havaei-417a57132/
Ready to reduce burnout for you and your team?Join the Free One-on-One Safe Space ChallengeFREE RESOURCE: Download your copy of "From Burnout to Breakthrough: How to Create Relational Equity on Healthcare Teams" by clicking here! -
Title: Safe Space Classic: Buddha's Guide to Battling Burnout in Modern Healthcare Leadership
Are you a healthcare leader drowning in chaos, desperately seeking a lifeline? This week's episode of Safe Space Made Simple offers a revolutionary approach to transforming your unit and combating burnout. Join host Trace Hobson as he shares timeless wisdom that's changing the game for healthcare managers worldwide.
In this mind-bending episode, Trace reveals:
The shocking connection between ancient Eastern philosophy and cutting-edge healthcare managementA counterintuitive leadership technique that turns toxic environments into thriving, cohesive teamsThe hidden power of "hitting the wall" and how it can skyrocket your leadership effectivenessA step-by-step guide to creating systemic change that ripples through your entire organizationKey Insights:
The Four Channels of Awareness: Learn how to tap into deeper levels of understanding within yourself, your team, and your organization.The FASTER Method: Discover a powerful tool for transforming fear, anxiety, stress, tension, and resistance into positive energy.The Three Questions: Unlock the secrets to aligning your leadership with the natural flow of your organization.The Power of Presence: Understand why slowing down and being fully present can accelerate positive change in high-stress environments.Inside-Out Leadership: Explore how internal transformation leads to external results, improving team dynamics and bottom-line performance.Actionable Takeaways:
Implement daily practices to increase your awareness and presence as a leader.Use guided visualization techniques to tap into your team's collective wisdom.Shift your focus from external problem-solving to internal energy transformation.Create a "container of safety" to foster open communication and innovationEmbrace uncertainty as a catalyst for growth and transformationReady to reduce burnout for you and your team?Join the Free One-on-One Safe Space ChallengeFREE RESOURCE: Download your copy of "From Burnout to Breakthrough: How to Create Relational Equity on Healthcare Teams" by clicking here! -
Title: Safe Space Classic: Ditch Your Open Door Policy and Level Up Staff Engagement!
Are you a healthcare leader struggling with team engagement, burnout, and retention? This week's episode of Safe Space Made Simple features a re-release of our powerful conversation with Simmie Kala, a critical care nurse and education specialist. Discover how shifting from a task-focused approach to relationship-building can revolutionize your leadership style and create a thriving healthcare environment.
In this must-listen episode, Simmie reveals:
The hidden pitfalls of the "open door policy" and why it's not enough to foster true communicationA counterintuitive leadership technique that turns overwhelmed teams into cohesive, supportive unitsThe surprising link between relationship-building and operational excellence in healthcare settingsA step-by-step approach to implementing relational leadership, even in high-stress critical care environmentsKey Insights:
The power of presence: Learn why leaving your office and engaging with staff on the front lines is crucial for building trust and improving team dynamics.Structured relationship-building: Discover how implementing daily check-ins and guided discussions can transform team communication and problem-solving.Redefining priorities: Understand why shifting focus from email management to staff interactions leads to better patient care and increased job satisfaction.Mentorship reimagined: Explore innovative ways to foster peer-to-peer learning and support within your healthcare team.The ripple effect: See how improved staff relationships lead to better patient and family experiences in healthcare settings.Actionable Takeaways:
Implement a "no meetings before 9 AM" policy to prioritize staff check-ins and relationship-buildingDevelop guided discussion questions to facilitate meaningful conversations with your teamPractice transparency about your own learning journey as a leader to create psychological safetyShift focus from task completion to relationship development for improved team performanceCreate opportunities for peer-to-peer mentorship and skill-sharing within your teamReady to reduce burnout for you and your team?Join the Free One-on-One Safe Space ChallengeFREE RESOURCE: Download your copy of "From Burnout to Breakthrough: How to Create Relational Equity on Healthcare Teams" by clicking here! -
Title: The Trust Crisis: How Relational Equity Can Save Your Team and Your Sanity (#041)
Are you a healthcare leader grappling with toxic team dynamics, skyrocketing burnout, and a revolving door of staff? Brace yourself for a paradigm shift that could transform your leadership and heal your organization. In this game-changing episode of Safe Space Made Simple, host Trace Hobson unveils the revolutionary concept of relational equity - your secret weapon against the trust crisis plaguing healthcare teams.
In this must-listen episode, Trace exposes:
The hidden poison eroding trust between leadership and staff (and why traditional approaches are making it worse)A counterintuitive leadership technique that turns toxic environments into thriving, cohesive teamsThe shocking link between relationship-building and operational excellence (it's not what you think)A step-by-step blueprint for cultivating relational equity and rebuilding trust from the ground upWhether you're a burned-out clinical leader, a frustrated healthcare manager, or an executive battling high turnover, this episode holds the key to transforming your team and reclaiming your passion for healthcare leadership.
Key Insights:
The trust crisis in healthcare: Trace dissects the root causes of toxicity between leadership and staff, explaining why it's the primary driver of burnout, turnover, and ineffective patient care.Relational equity: A powerful new approach that prioritizes relationship-building over traditional task-oriented leadership, creating a foundation of trust and psychological safety.The three phases of relational equity:Peace within: Developing self-awareness and internal equityPeace between: Fostering genuine connections with team membersPeace among: Creating a culture of trust and shared leadershipNeurobiological safety: How leaders can create an environment that promotes trust, respect, and effective collaboration at a fundamental level.From burnout to breakthrough: Real-world strategies for using relational equity to reduce burnout, improve retention, and enhance patient care.Actionable Takeaways:
Practice conscious awareness and self-acceptance to build internal relational equityShift focus from task completion to relationship-building for improved team performanceImplement reflective practices to address internal resistance and biasesCreate psychologically safe spaces that encourage open communication and problem-solvingDevelop a shared leadership model based on trust and mutual respectDon't miss this opportunity to be at the forefront of a compassionate revolution in healthcare leadership. Download now and start rebuilding trust in your team today!
Ready to reduce burnout for you and your team?Join the Free One-on-One Safe Space ChallengeFREE RESOURCE: Download your copy of "From Burnout to Breakthrough: How to Create Relational Equity on Healthcare Teams" by clicking here! -
Title: Addiction's Hidden Truth: The Flaw in Harm Reduction and How to Fix It (#040)
Are you a healthcare leader frustrated by the revolving door of addiction treatment? Prepare to have your perspective transformed. In this explosive episode of Safe Space Made Simple, host Trace Hobson interviews Brian McGrath, a veteran recovery coach with over 15 years in the trenches of addiction and mental health. Brian drops a bombshell about the critical flaw in our current harm reduction model - and reveals the surprisingly simple fix that could revolutionize patient outcomes.
In this eye-opening conversation, Brian exposes:
The hidden reason why many harm reduction programs fail (it's not what you think)A powerful technique that instantly builds trust with resistant patientsThe counterintuitive approach that turns "lost causes" into recovery success storiesWhether you're a clinical leader, healthcare manager, or executive, this episode will challenge everything you thought you knew about addiction treatment. Don't miss this chance to be at the forefront of a compassionate revolution in patient care.
Key Points Discussed
The current state of harm reduction programs and their effectivenessThe importance of trauma-informed care in addiction treatmentThe role of recovery coaching in empowering individuals struggling with addictionStrategies for preventing burnout among healthcare professionals working in addiction servicesThe impact of societal attitudes on addiction treatment and recoveryThe value of human connection and compassion in the recovery processConcepts and Theories Mentioned
Harm Reduction model in addiction treatmentTrauma-informed careMotivational Interviewing techniquesAppreciative Inquiry in recovery coachingReflective listening and feeling reflectionActionable Takeaways
Implement reflective listening techniques to better understand and connect with patientsUtilize appreciative inquiry to identify and leverage patients' strengths in their recovery journeyPrioritize self-care and seek support to prevent burnout in high-stress healthcare environmentsFoster a person-centered, strength-based approach in addiction treatmentCultivate compassion and human connection as fundamental tools in the recovery processDid this episode resonate with you? If it did, please do one of the following:
Give the show a ratingGive the show a reviewSubscribe and share with others in your networkThis helps us to amplify a positive message in healthcare leadership!
Together, we can cultivate compassionate clinical leadership and build safer spaces in healthcare.
I appreciate your support!
Ready to reduce burnout for you and your team?Join the Free One-on-One Safe Space ChallengeFREE RESOURCE: Download your copy of "From Burnout to Breakthrough: How to Create Relational Equity on Healthcare Teams" by clicking here! -
Title: Executive Secrets: 4-Step Formula for Tackling Tough Conversations (#039)
In this compelling episode of Safe Space Made Simple, host Trace Hobson interviews Sarah Crawford-Bohl, a seasoned healthcare executive with nearly 25 years of experience. Sarah shares invaluable insights on leadership, psychological safety, and her innovative approach to navigating difficult conversations in healthcare settings.
Key Points Discussed
Balancing humility and confidence as a leader in healthcareThe importance of self-care and resilience for healthcare executivesCreating psychological safety for oneself and others in leadership rolesSarah's 4-step compass framework for approaching difficult conversationsThe role of curiosity and vulnerability in effective leadershipBuilding relational equity to navigate complex healthcare challengesStrategies for maintaining work-life balance in high-stress executive rolesConcepts and Theories Mentioned
Psychological safety and neurobiological safety in healthcare leadershipPolyvagal Theory (Dr. Stephen Porges' work)The Experience Cube from Clear Leadership (Gervase Bushe)Simon Sinek's concept of "Start with Why"Brené Brown's work on vulnerability and courageActionable Takeaways
Implement Sarah's 4-step compass framework (North, South, East, West) for difficult conversationsPrioritize self-care through sleep, diet, exercise, and mindfulness practicesCultivate curiosity about yourself and others to enhance leadership effectivenessBuild relational equity through regular check-ins and genuine interest in team membersBalance humility and confidence to create a psychologically safe environment for your teamDid this episode resonate with you? If it did, please do one of the following:
Give the show a ratingGive the show a reviewSubscribe and share with others in your networkThis helps us to amplify a positive message in healthcare leadership!
Together, we can cultivate compassionate clinical leadership and build safer spaces in healthcare.
I appreciate your support!
Whenever you're ready, there are 3 ways I can help you:1. Safe Space Team Building Workshops: Are you an executive leader dealing with burnout and low retention? A healthcare manager with disengaged teams? Or a clinical leader facing staff resistance? Our 4-hour Safe Space Team Building Workshops can help. Join over 1,500 healthcare professionals who've experienced the transformation of team cohesion by fostering workshops that foster respect, trust, and support that make your job easier. Reach out today to book a workshop and improve your team's culture.
2. Safe Space Group & Team Coaching: Are you struggling with burnout, retention, or morale? Safe Space Systemic Group and Team Coaching can help. Join over 1,000 healthcare leaders who've transformed their practices with psychological and neurobiological safety. Through group and team coaching, you'll learn to create a workplace where everyone feels safe, connected, and energized. Unlock 25 years of expertise with proven methods and actionable strategies. Transform your leadership and your team's well-being today.
3. Safe Space Training & Mentorship: Are you struggling with burnout, retention, or morale? Safe Space Training and Mentorship can help. Join over 500 healthcare leaders who've transformed their practices by integrating safe space-informed coaching. Learn to emotionally regulate, co-regulate, and lead with psychological and neurobiological safety as your foundation. Transform your healthcare system by first transforming the one system you fully control—yourself. Direct message me to arrange a consultation and start your journey today.
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Title: 5-Minute Miracle: How Brief Debriefs Slash Errors and Boost Team Morale (#038)
In this eye-opening episode of Safe Space Made Simple, host Trace Hobson interviews Jaime Gallaher, a simulation educator and passionate emergency nurse. Jamie shares her expertise on clinical event debriefing and its profound impact on healthcare team performance, patient outcomes, and staff well-being.
Key Points Discussed
The concept and importance of clinical event debriefing in healthcareHow debriefing improves team dynamics, patient safety, and quality indicatorsTechniques for creating psychological safety during debriefing sessionsThe role of psychological health and safety in effective healthcare teamsOvercoming common barriers to implementing regular debriefing practicesThe connection between debriefing and reduced staff burnout and turnoverThe importance of positive reinforcement and acknowledging good performanceConcepts and Theories Mentioned
Clinical Event Debriefing vs. Critical Incident Stress Management (CISM)The PEARLS debriefing framework (Promoting Excellence and Reflective Learning in Simulation)Safety I and Safety II approaches in healthcarePsychological safety and psychological health in team environmentsEmotional intelligence in leadershipActionable Takeaways
Implement regular, brief debriefing sessions after significant clinical eventsPractice self-regulation techniques to manage emotions during debriefingCreate a psychologically safe environment by approaching conversations with curiosityUse debriefing as a tool for positive reinforcement, not just problem-solvingAdvocate for debriefing as a method to improve patient outcomes and staff retentionResources and Links to Connect with Jaime Gallaher and her work:
Jaime Gallaher's LinkedIn ContactThe BC HOT Debrief Guide
Clinical Debriefing Resource
Clinical Debriefing Academy (Jaime Gallaher is a faculty member here)
Research: Interprofessional Clinical Event Debriefing_Does it make a DifferenceResearch: Stop asking if it works, start making it happenDid this episode resonate with you? If it did, please do one of the following:
Give the show a ratingGive the show a reviewSubscribe and share with others in your networkThis helps us to amplify a positive message in healthcare leadership!
Together, we can cultivate compassionate clinical leadership and build safer spaces in healthcare.
I appreciate your support!
Whenever you're ready, there are 3 ways I can help you:1. Safe Space Team Building Workshops: Are you an executive leader dealing with burnout and low retention? A healthcare manager with disengaged teams? Or a clinical leader facing staff resistance? Our 4-hour Safe Space Team Building Workshops can help. Join over 1,500 healthcare professionals who've experienced the transformation of team cohesion by fostering workshops that foster respect, trust, and support that make your job easier. Reach out today to book a workshop and improve your team's culture.
2. Safe Space Group & Team Coaching: Are you struggling with burnout, retention, or morale? Safe Space Systemic Group and Team Coaching can help. Join over 1,000 healthcare leaders who've transformed their practices with psychological and neurobiological safety. Through group and team coaching, you'll learn to create a workplace where everyone feels safe, connected, and energized. Unlock 25 years of expertise with proven methods and actionable strategies. Transform your leadership and your team's well-being today.
3. Safe Space Training & Mentorship: Are you struggling with burnout, retention, or morale? Safe Space Training and Mentorship can help. Join over 500 healthcare leaders who've transformed their practices by integrating safe space-informed coaching. Learn to emotionally regulate, co-regulate, and lead with psychological and neurobiological safety as your foundation. Transform your healthcare system by first transforming the one system you fully control—yourself. Direct message me to arrange a consultation and start your journey today.
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Title: Revolutionize Your ICU: How Awake Patients Save Lives and Cut Costs by 30% (#037)
In this eye-opening episode of Safe Space Made Simple, host Trace Hobson interviews Kali Dayton, a nurse practitioner and ICU consultant transforming critical care through her innovative "awake and walking ICU" approach. Discover how this revolutionary method improves patient outcomes and significantly reduces healthcare costs and staff burnout.
Key Points Discussed
The concept of an "awake and walking ICU" and its benefitsThe hidden dangers of routine sedation in ICU patientsHow the awake approach reduces healthcare costs by at least 30%Overcoming cultural resistance to change in ICU practicesCreating psychological safety for staff to implement new approachesThe importance of team collaboration in revolutionizing ICU careConcepts and Theories Mentioned
A thorough ABCDEF bundle for ICU carePost-ICU syndrome and its long-term effectsThe impact of sedation on patient outcomes and healthcare costsThe concept of "clutter in the corner" in healthcare practicesActionable Takeaways
Conduct an objective audit of your ICU's current sedation practicesPresent cost-saving data to executive leadership to gain support for changeImplement team-wide simulation training for new ICU practicesCreate a psychologically safe environment for staff to adopt new methodsFocus on educating staff about the 'why' behind practice changes before addressing the 'how'Would you like something actionable to read about related to this podcast?
Try out the newsletter accompaniment that goes deeper with practical tips and tactics for each podcast: Safe Spaces: The Uncomfortable Truth for Healthcare Leaders and FamiliesClick here for a 4-minute read of The Sunday Safe Space LeaderWould you like Free Access to the Free Course I created for clinical leaders called the Relationship Regulator? Click Here!If this episode resonated with you, please consider doing one of the following:
Give the show a ratingGive the show a reviewSubscribe and share with others in your networkThis helps us to amplify a positive message in Canadian Healthcare!
Together, we can cultivate compassionate clinical leadership and build safer spaces in healthcare.
I appreciate your support!
Whenever you're ready, there are 3 ways I can help you:1. Safe Space Team Building Workshops: Are you an executive leader dealing with burnout and low retention? A healthcare manager with disengaged teams? Or a clinical leader facing staff resistance? Our 4-hour Safe Space Team Building Workshops can help. Join over 1,500 healthcare professionals who've experienced the transformation of team cohesion by fostering workshops that foster respect, trust, and support that make your job easier. Reach out today to book a workshop and improve your team's culture.
2. Safe Space Group & Team Coaching: Are you struggling with burnout, retention, or morale? Safe Space Systemic Group and Team Coaching can help. Join over 1,000 healthcare leaders who've transformed their practices with psychological and neurobiological safety. Through group and team coaching, you'll learn to create a workplace where everyone feels safe, connected, and energized. Unlock 25 years of expertise with proven methods and actionable strategies. Transform your leadership and your team's well-being today.
3. Safe Space Training & Mentorship: Are you struggling with burnout, retention, or morale? Safe Space Training and Mentorship can help. Join over 500 healthcare leaders who've transformed their practices by integrating safe space-informed coaching. Learn to emotionally regulate, co-regulate, and lead with psychological and neurobiological safety as your foundation. Transform your healthcare system by first transforming the one system you fully control—yourself. Direct message me to arrange a consultation and start your journey today.
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Title: Learn the Four Levels of Engagement with the Hobson Family (#036)
In this unique and intimate episode of Safe Space Made Simple, host Trace Hobson invites listeners into a personal family conversation. Trace and his sister and parents explore the challenges and breakthroughs in creating a safe space within their family dynamic. This episode offers valuable insights into applying professional leadership concepts to personal relationships.
Key Points Discussed
- The Four Levels of Engagement: Drama, Situation, Choice, and Opportunity
- The Heisenberg Uncertainty Principle applied to human interactions
- The practice of presence and its impact on family dynamics
- Acknowledging, appreciating, accepting, and allowing as key steps in creating a safe space
- The misconception of what a "safe space" truly means
- The importance of authentic self-expression in family settingsConcepts and Theories Mentioned
- The Four Levels of Engagement (Alan Seale's work)
- The Heisenberg Uncertainty Principle
- The Four Breath Practice (Acknowledge, Appreciate, Accept, Allow)
- Quantum Physics principles applied to human interactionsActionable Takeaways
1. Practice slowing down to observe your reactions in family interactions
2. Use the Four Levels of Engagement to analyze and improve communication
3. Embrace discomfort as a path to authenticity and growth in relationships
4. Let go of trying to control others' reactions to your authentic self-expression
5. Generate safety from within, regardless of external circumstancesWould you like something actionable to read about related to this podcast?
Try out the newsletter accompaniment that goes deeper with practical tips and tactics for each podcast.
Click here for a 4-minute read of The Sunday Safe Space Leader
Would you like Free Access to the Free Course I created for clinical leaders called the Relationship Regulator? Click Here!
If this episode resonated with you, please consider doing one of the following:
Give the show a ratingGive the show a reviewSubscribe and share with others in your networkThis helps us to amplify a positive message in Canadian Healthcare!
Together, we can cultivate compassionate clinical leadership and build safer spaces in healthcare.
I appreciate your support!
Whenever you're ready, there are 3 ways I can help you:1. Safe Space Team Building Workshops: Are you an executive leader dealing with burnout and low retention? A healthcare manager with disengaged teams? Or a clinical leader facing staff resistance? Our 4-hour Safe Space Team Building Workshops can help. Join over 1,500 healthcare professionals who've experienced the transformation of team cohesion by fostering workshops that foster respect, trust, and support that make your job easier. Reach out today to book a workshop and improve your team's culture.
2. Safe Space Group & Team Coaching: Are you struggling with burnout, retention, or morale? Safe Space Systemic Group and Team Coaching can help. Join over 1,000 healthcare leaders who've transformed their practices with psychological and neurobiological safety. Through group and team coaching, you'll learn to create a workplace where everyone feels safe, connected, and energized. Unlock 25 years of expertise with proven methods and actionable strategies. Transform your leadership and your team's well-being today.
3. Safe Space Training & Mentorship: Are you struggling with burnout, retention, or morale? Safe Space Training and Mentorship can help. Join over 500 healthcare leaders who've transformed their practices by integrating safe space-informed coaching. Learn to emotionally regulate, co-regulate, and lead with psychological and neurobiological safety as your foundation. Transform your healthcare system by first transforming the one system you fully control—yourself. Direct message me to arrange a consultation and start your journey today.
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Title: Create a Speak Up Culture in Healthcare: A Conversation with Dr. Mitch Kusy (#035)
In this engaging episode of Safe Space Made Simple, host Trace Hobson sits down with Dr. Mitch Kusy, a renowned organizational psychologist and bestselling author specializing in toxic workplace behaviours. Together, they delve into establishing a speak-up culture, addressing disruptive behaviours, and creating psychologically safe environments in healthcare settings.
Key Points Discussed:
Establishing a Speak-Up Culture: Dr. Kusy emphasizes the need for organizations to promote a culture where team members feel comfortable speaking up without fear of retribution.
Impact of Toxic Behaviors: Research findings highlight the correlation between disruptive behaviours in healthcare settings and negative patient outcomes, emphasizing the need for addressing toxic workplace dynamics.
Strategies for Change: From individual and group coaching to developing a compact of professional behaviours, Dr. Kusy shares practical interventions to address toxic behaviours and foster a positive work environment.
Proactive Measures: Thorough assessments during the hiring process are important to identify potential toxic individuals and prevent their entry into the organization.
Building Awareness: Creating awareness among leaders and team members about the impact of toxic behaviours and the need for open communication and feedback mechanisms.
Contact Dr. Mitch Kusy:
LinkedIn: Dr. Mitch Kusy
Website: Dr. Mitch Cousy's Website
Dr. Mitch Kusy's latest book: Why I Don't Work Here Anymore - A Leader’s Guide to Offset the Financial and Emotional Costs of Toxic EmployeesHealthy Workforce InstitueWould you like something actionable you can read about related to this podcast?
Try out the newsletter accompaniment that goes deeper with practical tips and tactics for each podcast.
Click here for a 4-minute read of The Sunday Safe Space Leader
Would you like Free Access to the Free Course I created for clinical leaders called the Relationship Regulator? Click Here!If this episode resonated with you, please consider doing one of the following:
Give the show a ratingGive the show a reviewSubscribe and share with others in your networkThis helps us to amplify a positive message in Canadian Healthcare!
Together, we can cultivate compassionate clinical leadership and build safer spaces in healthcare.
I appreciate your support!
Whenever you're ready, there are 3 ways I can help you:1. Safe Space Team Building Workshops: Are you an executive leader dealing with burnout and low retention? A healthcare manager with disengaged teams? Or a clinical leader facing staff resistance? Our 4-hour Safe Space Team Building Workshops can help. Join over 1,500 healthcare professionals who've experienced the transformation of team cohesion by fostering workshops that foster respect, trust, and support that make your job easier. Reach out today to book a workshop and improve your team's culture.
2. Safe Space Group & Team Coaching: Are you struggling with burnout, retention, or morale? Safe Space Systemic Group and Team Coaching can help. Join over 1,000 healthcare leaders who've transformed their practices with psychological and neurobiological safety. Through group and team coaching, you'll learn to create a workplace where everyone feels safe, connected, and energized. Unlock 25 years of expertise with proven methods and actionable strategies. Transform your leadership and your team's well-being today.
3. Safe Space Training & Mentorship: Are you struggling with burnout, retention, or morale? Safe Space Training and Mentorship can help. Join over 500 healthcare leaders who've transformed their practices by integrating safe space-informed coaching. Learn to emotionally regulate, co-regulate, and lead with psychological and neurobiological safety as your foundation. Transform your healthcare system by first transforming the one system you fully control—yourself. Direct message me to arrange a consultation and start your journey today.
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In this episode of Safe Space Made Simple, host Trace Hobson is joined by Betty Mutwiri, a leadership coach, executive consultant, author, and speaker specializing in leadership development in healthcare and EDI. Betty shares her insights on systemic team coaching and its potential to transform the healthcare industry by empowering clinical leaders, managers, and teams.
Key Points Discussed:
Importance of Team Coaching: Betty's background in organization development and patient-centred care highlights the pivotal role of teams in driving change and innovation in healthcare.
Systemic Team Coaching Framework: Betty emphasizes aligning team members towards a shared purpose, understanding stakeholders' perspectives, and creating psychological safety for open communication and collaboration.
Psychological Health and Safety: Addressing the challenges of reactiveness, disrespectful conduct, and discrimination in healthcare culture through self-awareness, emotional regulation, and vulnerability.
Creating Safe Spaces: Betty advocates for leaders to prioritize relationship-building, vulnerability, and shared leadership to foster trust, collaboration, and resilience within teams.
Time Management for Leaders: Strategies for leaders to carve out time for team development amidst operational demands, emphasizing the ROI of investing in relationships and communication.
Betty's Projects: Betty shares her current projects, including developing a leadership framework for distributed leadership and revamping the LEADS Leadership Foundation course for healthcare leaders in Canada.
Connect with Betty Mitwery:
Website: BM Coaching Consulting
LinkedIn: Betty Mutwiri
Would you like something actionable you can read about related to this podcast?
Try out the newsletter accompaniment that goes deeper with practical tips and tactics for each podcast.
Click here for a 4-minute read of The Sunday Safe Space Leader
Would you like Free Access to the Free Course I created for clinical leaders called the Relationship Regulator? Click Here!If this episode resonated with you, please consider doing one of the following:
Give the show a ratingGive the show a reviewSubscribe and share with others in your networkThis helps us to amplify a positive message in Canadian Healthcare!
Together, we can cultivate compassionate clinical leadership and build safer spaces in healthcare.
I appreciate your support!
Whenever you're ready, there are 3 ways I can help you:1. Safe Space Team Building Workshops: Are you an executive leader dealing with burnout and low retention? A healthcare manager with disengaged teams? Or a clinical leader facing staff resistance? Our 4-hour Safe Space Team Building Workshops can help. Join over 1,500 healthcare professionals who've experienced the transformation of team cohesion by fostering workshops that foster respect, trust, and support that make your job easier. Reach out today to book a workshop and improve your team's culture.
2. Safe Space Group & Team Coaching: Are you struggling with burnout, retention, or morale? Safe Space Systemic Group and Team Coaching can help. Join over 1,000 healthcare leaders who've transformed their practices with psychological and neurobiological safety. Through group and team coaching, you'll learn to create a workplace where everyone feels safe, connected, and energized. Unlock 25 years of expertise with proven methods and actionable strategies. Transform your leadership and your team's well-being today.
3. Safe Space Training & Mentorship: Are you struggling with burnout, retention, or morale? Safe Space Training and Mentorship can help. Join over 500 healthcare leaders who've transformed their practices by integrating safe space-informed coaching. Learn to emotionally regulate, co-regulate, and lead with psychological and neurobiological safety as your foundation. Transform your healthcare system by first transforming the one system you fully control—yourself. Direct message me to arrange a consultation and start your journey today.
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