Afleveringen
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In this episode, Julie Pankey your host explores the timeless debate: cat person or dog person? From amusing anecdotes about mice to heartfelt stories of canine companionship, Julie reflects on why she considers herself a devoted dog lover. Join Julie as she shares experiences with Bronx, a special rescue pup, and the valuable lessons he's taught her about patience, acceptance, and embracing life's adventures.
2024 SpaHive Events -www.juliepankey.com/events
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Join Julie Pankey, your host, for a whirlwind journey through the unforgettable moments of SpaHive events past! From way too 'corporate-y' beginnings to jaw-dropping bar tabs and unexpected root canals, Julie fearlessly spills the tea on it all. Get ready to peel back the curtain on industry events like never before - this episode is an absolute must-listen!
2024 SpaHive Events -www.juliepankey.com/events
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Zijn er afleveringen die ontbreken?
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In this week's episode of the SpaHive podcast, join me for a trip down memory lane as I recount a particularly memorable encounter with a demanding guest from my early days in the industry. From flinging water cups to kneeling apologies, it's a story filled with valuable lessons learned (and not learned!). Tune in to hear how I navigated the situation, stood my ground, and ultimately emerged with a newfound understanding of service versus servitude. Plus, stick around for some juicy insights on leadership and guest interactions that you won't want to miss!
2024 SpaHive Events -www.juliepankey.com/events
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Julie Panky takes listeners on a rollercoaster day filled with unexpected twists and turns, showcasing the reality behind the scenes of running a successful business. From forgotten meetings to missed appointments and spiraling stress, Julie shares her candid experiences and offers valuable insights into finding gratitude, regaining control, and navigating through challenging moments with resilience and empowerment.
2024 SpaHive Events -www.juliepankey.com/events
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In this episode of SpaHive, we dive into the essential secrets to personal and professional growth. Delving into the power of connections and networking, Julie Pankey your host, reflects on the pivotal moments that shaped her success and shares valuable insights gleaned from years in the industry. From cultivating meaningful relationships to embracing discomfort in pursuit of new experiences, join us as we explore the journey to finding contentment and fulfillment in both work and life. Tune in for actionable tips and heartfelt anecdotes that illuminate the path to greater growth and development.
2024 SpaHive Events -www.juliepankey.com/events
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Julie Pankey your SpaHive host is talking all about Spirit Animals, and how her spirit animal(s) shows up. From majestic lions to cunning wolves, we'll uncover the secrets of finding your inner guide and leading with intregity. Let's unlock the secrets of authentic leadership together.
Top Three Takeaways:
Embrace Your Inner Guide: Discovering your spirit animal(s) can offer profound insights into your leadership style and personal growth journey. Whether you resonate with the confidence of a lion or the strategic prowess of a wolf, embracing your inner guide empowers you to lead with authenticity and integrity.
Balance Confidence with Humility: While embodying traits of powerful animals like lions can be inspiring, it's equally important to cultivate the collaborative spirit of wolves. Striking a balance between confidence and humility allows for effective leadership that empowers and uplifts others, fostering a culture of teamwork and cooperation.
Empowerment through Delegation: True leadership isn't about hoarding knowledge or control—it's about empowering others to excel. By sharing skills, delegating tasks, and nurturing the growth of your team, you create a supportive environment where everyone can thrive. Remember, a leader's success is measured not just by personal achievements, but by the success and empowerment of those they lead.
2024 SpaHive Events -www.juliepankey.com/events
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SPAHIVE VIP -
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Need to shake up your retail game? Selling some retail, but not enough. This episode is for you. Julie Pankey, your host highlights the significance of authenticity in product selection and training to ensure team members feel confident in recommending retail items to clients. Additionally, Julie discusses strategic tips such as;
Authentic Product Selection: Choose retail products that resonate with your team and clients, ensuring authenticity and genuine enthusiasm for promoting them.Curate Your Retail Space: Keep your retail space engaging by frequently updating it with new, exciting products that appeal to the senses and encourage exploration.Embrace Seasonal Offerings: Dabble in seasonal and trendy products to keep customers intrigued and coming back for more, without constantly changing your core product lineup.2024 SpaHive Events -www.juliepankey.com/events
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We are just getting started. The next series of the SpaHive podcast will be all about retail. Julie will be digging deep and not holding back. Grab a pen and paper (or your notes app ;) ) and GET READY.
In this episode, Julie emphasizes three actionable strategies for spa owners to enhance their retail sales efforts.
Leverage Vendor Partnerships: Engage with vendors and take full advantage of the support and resources they offer. This includes attending vendor events, utilizing vendor-provided training, and collaborating with reps to drive sales.Motivate Spa Team: Implement incentives and rewards to keep the spa team excited and motivated about selling products. Consider creating sales goals and offering rewards such as bonuses, prizes, or recognition for achieving targets.Align Product Offerings with Client Preferences: Gather feedback from clients through surveys or discussions to understand their skincare needs and preferences. Use this information to curate product selections that resonate with your clientele, ensuring that you're offering solutions they are interested in purchasing.2024 SpaHive Events -www.juliepankey.com/events
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It was the duo heard across the world! Tracy Chapman and Luke Combs performance at the Grammys reminded Julie it is always about the CONNECTION. Listen in as Julie relates this to your business, and offers tactical tips " you just need to make time for!"...
FREEBIE -> 20 Creative Ways to Grow Your Client List!
https://mailchi.mp/0c391ca1786e/moreclients
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In this episode your host, Julie, invites you to join a refreshingly candid discussion about her own strengths and weaknesses. Prompted by a frequently asked question - "Is there anything she's not good at?" - we delve into Julie's reflections. She shares her tendency to take things personally, often seeing it as both a strength and a weakness. Julie admits to struggling with boundaries, often overcommitting herself to clients and projects. Additionally, we hear Julie acknowledge her difficulty in executing detailed plans, preferring to focus on the big picture. She emphasizes the importance of understanding our strengths and weaknesses and surrounding ourselves with a team that complements those strengths. Ultimately, Julie highlights the value of self-awareness and delegation in achieving success. So, if you've ever wondered what Julie isn't good at, this episode provides a candid glimpse into her journey of self-discovery.
2024 SpaHive Events -www.juliepankey.com/events
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Join our host Julie Pankey as she shares a recent conversation with one of the SpaHive VIP members. Julie dives into the details of planning a dream date with yourself, urging listeners to envision their future selves. From breakfast rituals to writing goals, discover how this simple yet profound exercise can bring your dreams to life, shaping a vision beyond the day-to-day grind. So, get ready to live your dream day today, and don't forget to drop Julie a line to share your exciting plans and experiences!
2024 SpaHive Events -www.juliepankey.com/events
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Join Julie Pankey as she spills the beans on the secret of turning a 'no' into a friendly "not right now," offering a fresh perspective on the world of selling. Julie shares a story from a recent SpaHive VIP mastermind session, where her members discussed exactly that. Retail sales are lacking? This is the podcast for you!
2024 SpaHive Events -www.juliepankey.com/events
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Join Julie Pankey in this episode as she reveals why we've ditched New Year's resolutions for the empowering concept of the Word of the Year. From battling fears to embracing joy, she has navigated the years with impactful words. Now, 2024 is all about "wellness" — tune in to discover how this guiding word will shape my decisions and overall well-being.
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Welcome back to SpaHive with your host, Julie Pankey! In this New Year episode, Julie dives into the challenges faced by entrepreneurs, particularly the constant struggle with time management.Discover how to gain 26 hours in a 24-hour day by implementing these practical strategies.
Time/schedule management episodes to binge:
Crushing Overwhelm and Creating Time: https://spahive.simplecast.com/episodes/zen-zappers-crushing-overwhelm-crafting-timeStop being so busy: https://spahive.simplecast.com/episodes/stop-being-so-busyCould you use more business resources from me and my trusted SpaHive Community? Join us for free at
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SPAHIVE VIP - www.juliepankey.com/spahive
2024 SpaHive Events -www.juliepankey.com/events
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SPAHIVE VIP -
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In this episode, we dive deep into the world of goal setting and achieving success, especially when it comes to financial objectives within YOUR business. I stress the importance of introspection—looking inside ourselves to set specific, measurable, and attainable goals. Using the example of reaching a daily revenue target of $1,000 per provider, I break down the approach. I discuss how breaking services into smaller, enhanced components can increase their value and help meet those financial goals.Lastly I give you the secret to selling and upgrading… and guess what IT’S FREE!
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In this episode, I dive into the crucial process of reflecting on the year gone by to pave the way for a successful year ahead. As we approach the end of 2023, it's time to examine the past to propel ourselves forward. I emphasize the significance of goal setting, urging listeners to take charge of their destinies irrespective of their team size, and emphasizing that the process remains the same.
Download and Access our End of Year Reflection Questions.
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In this jam-packed episode, we're diving deep into the magic of setting goals for your dream team. No scripts here, just pure insider tips from someone who's rocked the spa industry for over 30 years!
Remember when we talked about knowing your numbers last time? Well, turns out, those digits unlock the power to decide when to grow your team, add more treatment rooms, or expand your space. But here's the kicker: it's not just about numbers; it's about setting goals that fire up your team!
Let's get real—your crew needs goals like a spa needs tranquility. Goals for services, client love, and pushing those awesome retail sales. Because let's face it, a job without something to aim for is like a massage without the essential oils—dull!
So, who's ready to turn their spa into a goals-galore, success-celebrating paradise? Join me, let's make 2024 the year your spa skyrockets!
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This episode dives into spa business operations, focusing on when to expand and add staff or treatment rooms. Julie stresses the importance of a solid business plan and regular financial evaluations. When spa productivity hits around 80%, it might be time to expand. Strategies include service enhancements and flexible staffing. Clear employee expectations, effective onboarding, and prioritizing retail sales and home care are emphasized. As always Julie offers support and coaching for spa owners just like you, focusing on the significance of informed decision-making and a strong community.
FREE RESOURCE - Want your Business Plan Template email? Email us at [email protected]
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Tenacity could be Julie Pankey's middle name. She is determined, persistent, and resilient. Most times it's a strength, few times it's a weakness. In this episode, Julie talks about her BIGGEST secrets to success... Tenacity. Need a good kick in the pants. This is the episode for you!
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Get ready to embark on an exhilarating journey with Julie as she unveils the captivating history of SpaHive – from its remarkable beginnings to the moments when we hit the pause button, and the thrilling prospects that lie ahead. But that's not all; Julie walks you through the December Event in Vermont, offering a front-row, play-by-play account of what's in store. You'll not only discover her unwavering passion and purpose but also gain insights into what to expect, making this episode a must-listen for spa enthusiasts and event enthusiasts alike!
SpaHive Vermont Event Link
USE CODE : PODCAST to take $100 OFF any ticket type
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SPAHIVE VIP - www.juliepankey.com/spahive
2024 SpaHive Events -www.juliepankey.com/events
Could you use more business resources from me and my trusted SpaHive Community? Join us for free at
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Looking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.
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