Afleveringen
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Learn more about Collaborative coaching HERE
Episode Summary
In this first half of a two-part deep dive, David LeBlanc and Suzanne Fox explore the complex architecture of trust within leadership and collaboration. Moving beyond trust as a simple personality trait, they examine how trust is actually evidence gathered from how a whole collaborative system behaves. This episode breaks down the critical distinctions between individual trust and psychological safety, explains why "good people" can struggle in broken systems, and introduces a personal tool for repairing professional relationships: the "redo card".
Key Topics & Takeaways
The Systemic Nature of Trust: Why relationship-building exercises fail when the actual problem is a lack of clarity, alignment, or safety within the organizational structure.Collaborative Readiness vs. Capacity: Readiness helps locate where an issue exists (individual, team, or system), while capacity helps diagnose what the collaboration specifically needs to function.Trust vs. Psychological Safety: Understanding trust as a one-to-one relational dynamic versus psychological safety as a shared "many-to-many" climate.The Four Dimensions of Trust: A framework to move beyond "I donât trust them" by assessing specific gaps in competence, reliability, integrity, and care.Safety is Not Comfort: Why real psychological safety actually makes honest accountability and productive tension possible, rather than just "being nice".The Redo Card: A practical approach to vulnerability and repair when a leader makes a mistake in a conversation.Timestamped Highlights
[1:56] â Defining trust beyond the abstract and its role in collaborative readiness.[3:03] â Why trust isn't just a personality issue; it involves roles, incentives, and power dynamics.[8:20] â How people adapt their behavior (filtering information or "circling the wagons") when systemic trust is low.[12:16] â Breaking down the 4 Dimensions of Trust: Competence, Reliability, Integrity, and Care.[14:09] â The interpersonal risk: What happens when people prioritize "looking competent" over telling the truth?[16:46] â Why psychological safety is the key to respectful responsibility rather than blame.[19:08] â The "Brick Wall": When a trusted relationship exists within an unsafe organizational culture.[22:23] â Suzanneâs story of the "Redo Card" as a tool for immediate repair.Notable Quotes
"Trust isn't a single condition. It's evidence that people gather from how the whole collaborative system behaves." â David LeBlanc
"Safety does not mean comfort. It actually doesn't mean people agree on everything... real psychological safety makes more honest accountability possible because people can talk about what is actually happening." â Suzanne Fox
"A group can be very polite and still be unsafe. They can be friendly and still silence difference very quickly and easily." â Suzanne Fox
Whatâs Next?Due to the depth of this conversation, we have split it into two parts. In Episode 2, we pick up immediately where we left off to apply these foundations to the Four Conditions of Collaborative Capacity: safety, clarity, alignment, and repair. Tune in to learn how to diagnose and strengthen these conditions in your own team.
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Are You Ready to Collaborate?
Building Collaborative Readiness for Better Outcomes
Episode Description
Collaboration has become one of the most frequently used words in leadership.
Organizations ask for it.
Projects depend on it.
Leaders encourage it.Yet despite the best intentions, collaboration often feels difficult.
Teams become siloed.
Communication breaks down.
Trust erodes.
Decision-making slows.
People begin protecting their own priorities instead of pursuing shared outcomes.Why?
In this episode of the Space to Lead â Collaborative Coaching Series, David LeBlanc and Suzanne Fox introduce one of the foundational concepts behind the Collaborative Coaching Group's work:
Collaborative Readiness.
Rather than viewing collaboration as simply a skill or behaviour, they explore it as a capability that exists across multiple levels of a systemâfrom individuals and teams to projects, organizations, and the broader ecosystem.
Because successful collaboration doesn't begin when people enter a meeting.
It begins long before that.
It begins with readiness.
Learn more about Collaborative Coaching at https://collaborativecoachinggroup.ca/
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Zijn er afleveringen die ontbreken?
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What if the biggest challenges facing your organization aren't individual problems, but systemic ones?
In this episode of Space to Lead, David LeBlanc is joined by leadership consultant, executive coach, and Collaborative Coaching Group co-founder Suzanne Fox for a conversation about the growing complexity facing leaders and organizations today.
Together, they explore why so many organizations struggle despite having talented people, strong intentions, and dedicated teams. From competing priorities and organizational silos to avoidance, people-pleasing, and unresolved tensions, David and Suzanne discuss the hidden dynamics that often get in the way of collaboration and performance.
The conversation also introduces Collaborative Coaching - an approach that builds on the foundations of coaching, team coaching, facilitation, and systems thinking to help leaders, teams, and stakeholders work together more effectively. Sometimes described as "team coaching on steroids," Collaborative Coaching moves beyond the boundaries of a single team and focuses on the broader system in which people operate.
Throughout the episode, David and Suzanne share insights from their own partnership, discuss the value of co-coaching, and explore how organizations can build greater awareness, alignment, and capacity for collaboration.
In this episode:
Why leaders are becoming experts at functioning while depletedThe impact of complexity, ambiguity, and constant changeHow avoidance and people-pleasing create organizational frictionWhy traditional approaches can miss important system dynamicsThe difference between team coaching and collaborative coachingThe power of co-coaching and real-time observationBuilding the capacity for productive disagreement and healthy tensionHelping teams move from transactional work to meaningful collaborationStay Connected
This episode marks the beginning of a new series exploring the principles and practices of Collaborative Coaching. In upcoming episodes, David and Suzanne will dive deeper into topics such as systems thinking, psychological safety, productive conflict, stakeholder alignment, collaborative readiness, leadership dynamics, and creating healthier organizational cultures.
To learn more about Collaborative Coaching and the work of the Collaborative Coaching Group, visit:
https://collaborativecoachinggroup.ca
If you're leading a team, navigating organizational change, or working in a complex stakeholder environment, we'd love to connect and continue the conversation. -
In this episode of Space to Lead, David is joined by members of the HR leadership team at the City of Maple Ridge for a conversation about the evolving role of HR in organizations today. Together, they explore what it means to move beyond a reactive service model and become a true strategic partner that helps shape culture, strengthen trust, support people, and guide change across the organization.
This conversation explores the importance of strategy within HR, the value of a team culture built on authenticity and support, and the need to balance compassion with accountability. From employee experience and feedback to systems, learning, and leadership, this episode offers a thoughtful look at what strong HR leadership can make possible.
Tune in and subscribe to Space to Lead so you do not miss an episode.
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SHOW NOTES â Space to Lead
Stepping Into Your Power: A Conversation on Confidence, Transition, and Leadership
with Sarah Zaharia
What happens when you finally see yourself the way others have seen you all along?
In this powerful episode, Sarah joins David to explore the internal shifts, bold risks, and subtle mindset changes that helped her step into a larger, more confident version of herselfâand reshape her career in the process.Sarah opens up about leaving the public sector after nearly two decades, navigating the complexity of a major career transition, leading in a high-pressure environment, and maintaining relationships with intention and grace.
This conversation is an invitation: to challenge the beliefs that hold you back, to rethink what confidence actually looks like, and to step more fully into the leader youâre becoming.
đ In This Episode, We Explore:
⨠The moment Sarah realized she was underestimating herself
and how a simple reframing helped her step into a senior leadership mindset.
⨠Why language shapes leadership
âfrom apologetic qualifiers to declarative confidence.
⨠The hidden emotional work of transitions
and how to move from one chapter to the next with intention and integrity.
⨠How women can stop self-limiting and support each other more powerfully
including the importance of bold conversations and strong female community.
⨠Why âwork-life balanceâ is a myth
and how to rethink balance across months (or even years).
⨠What it takes to leave a role without burning bridges
and how those relationships can fuel your success later.
⨠The surprising power of space, reflection, and self-care
(and why you canât lead well from an empty cup).
đĽ Why This Episode Matters (and Might Hit You Hard)
This is one of those rare episodes that feels like listening in on the exact conversation you didnât know you needed.
Sarah speaks with honesty, vulnerability, and grounded clarity about:
The fear and excitement of reinventionThe expectations placed on women leadersThe tension between ambition and wellbeingThe reality of leading through high-pressure seasonsThe courage required to say âIâm ready for moreâWhether youâre contemplating a transition, looking to reclaim your confidence, or craving leadership conversations that go deeper than buzzwordsâthis one is going to resonate.
đ Key Quotes From the Episode
âI didnât realize I was already further ahead than I thought. I just needed someone to hold up the mirror.ââHow you leave a role says more about you than how you enter one.ââYou canât pour from an empty cupâand you canât lead from one either.ââWomen supporting women is one of the most powerful forces in leadership.ââWork-life balance doesnât always show up daily. Sometimes it shows up over a year.âđŹ If You Enjoy This Episode⌠Share It.
Someone in your network is sitting on the edge of their next big stepâand this conversation could be the permission or perspective they need.
đ Episode SEO Keywords :
women in leadershipleadership transitioncareer change storiesconfidence at workexecutive coachingpublic to private sector transitionimposter syndromeworkplace confidenceprofessional reinventionleadership podcast CanadaSpace to Lead podcastđ Connect With Us
Host: David LeBlanc
Leadership Coach ⢠Team Coach ⢠Founder, LeBlanc Leadership Group
www.SpaceToLead.ca
| www.LeBlancLeadership.caGuest: Sarah Zaharia
Communications Leader ⢠Infrastructure SectorFollow Space to Lead for more conversations that create clarity, courage, and growth in leadership.
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In this deeply reflective episode, David and Suzanne explore a topic rarely named in organizational life â grief at work. They discuss how leaders and teams experience grief during professional transitions such as restructures, layoffs, leadership changes, or the end of major projects. Suzanne invites leaders to see beyond the familiar language of stress and burnout, recognizing that unacknowledged loss often lies beneath.
The conversation bridges psychology, leadership, and systems thinking, linking grief to models like KĂźbler-Rossâs Stages of Grief, William Bridgesâ Transition Model, and Sam Kanerâs Groan Zone. Together, they highlight that creating space for endings â to name, honor, and process what has been lost â allows new beginnings to emerge with clarity and trust.
đĄ Key Concepts & Models Referenced
KĂźbler-Rossâs Stages of Grief: Understanding emotional responses to loss â denial, anger, bargaining, depression, and acceptance.Anticipatory Grief: The anxiety and emotional weight of knowing change or loss is coming before it happens.William Bridgesâ Transition Model: Moving through endings, the neutral zone (or âmessy middleâ), and new beginnings.Kanerâs Groan Zone: The discomfort and confusion that accompany true transformation and collective sense-making.Space to Lead Model: The importance of slowing down, reflecting, and making intentional space for whatâs true before moving forward.đ§ Key Takeaways
Grief is not just personal â itâs professional, collective, and systemic.Leaders must name and honor endings to build trust and make room for renewal.Anticipatory grief is common in organizations facing change and can heighten anxiety if unacknowledged.Doing endings well prevents unresolved emotional residue from surfacing later in team dynamics and culture.âName it to tame itâ â identifying loss gives people language and permission to process emotions.Good endings create psychological safety and pave the way for creative, clear beginnings.đŁď¸ Memorable Quotes
âGrief is part of leadership. Every time you move to a new role and leave a team behind, thatâs grief.â â Suzanne Fox
âBefore you begin something new, you have to end what used to be.â â Suzanne Fox
âCreating space to honor whatâs been lost is essential for renewal.â â David LeBlancđ Resources
On Death and Dying by Elisabeth KĂźbler-RossTransitions: Making Sense of Lifeâs Changes by William BridgesFacilitatorâs Guide to Participatory Decision-Making by Sam Kanerđ§ Closing Reflection
Leaders are constantly navigating endings â some clear, some ambiguous. By acknowledging grief and making space for endings, we invite authenticity, integrity, and renewal into our leadership practice.
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đŞ Episode Summary
What happens in that moment after someone says something that hits you wrong?
Before the judgment, before the reactionâthereâs a pause. And in that pause lies the possibility for understanding.In this episode of Space to Lead, David LeBlanc explores the power of language, how certain wordsâlike âsissyââcarry history and emotion, and how our reactions often reveal as much about us as they do about the word itself.
This is a conversation about words as both weapons and bridges, about sensitivity and awareness, and about the practice of pausing before we decide whatâs right, wrong, or off-limits.
The story behind why a single word in a previous episode stayed with DavidHow language carries history, identity, and emotionThe psychology of reactionâwhatâs happening in your body when a word triggers youHow to pause and reflect before judgmentWhy curiosity, not censorship, builds understandingWhat leaders, coaches, and teams can learn about communication through awareness of language
In This EpisodeKey Takeaways
Words are never neutralâthey live in relationship and context.Our reactions are often shaped by memory, identity, and experience.The pause between stimulus and response is where reflection and growth happen.True inclusion isnât just about policing languageâitâs about staying open to dialogue and difference.When we replace judgment with curiosity, we open the door to empathy.Reflective Prompts for Listeners
What words have power for you?When you react strongly to something someone says, what might that be telling you about your story?How can you create more space to pause, reflect, and respond rather than react?Connect & Explore
đ° Read the companion article: The Power of Words: Pausing Before We Judge â TEAMshift Magazineđ§ Listen to past episodes of Space to Leadđ Visit www.leblancleadership.ca
for leadership and team development resourcesđŹ Join the conversation on LinkedIn â share your reflection using #SpaceToLead #TEAMshiftMagazine #LiveLearnGrowđď¸ Episode Quote
âMaybe the answer isn't in making a list of forbidden words - maybe it's in practicing curiosity.âđľ Credits
Host: David LeBlancProduced by: LeBlanc Leadership Group â The LIVE. LEARN. GROW. CompanyFind more at: The Space to Lead Podcast -
Clear and compelling communication isnât just about what we say â itâs about how we show up. In this episode of Space to Lead, I sit down with communication coach Salvatore Manzi, author of the upcoming book Clear and Compelling: Communication Strategies for Big Thinkers and Bold Ideas.
We explore Salvatoreâs three pillars of communication â content, delivery, and presence â and why great leadership communication often begins with stillness and the power of pause. From practical tips like âmove 5% slower than the roomâ to principles such as âYou, then Me,â Salvatore shares strategies that help leaders turn complex ideas into messages that connect and inspire.
Why stillness and pausing build confidence and presence.The difference between a download and a dialogue.How âYou, then Meâ can transform conversations and relationships.Simple ways to start small and practice one shift at a time.
What youâll learn in this episode:Whether youâre leading a team, presenting big ideas, or simply striving to communicate with more clarity and impact, this episode offers tools and inspiration you can apply right away. Learn more about Salvatore and his work at www.salvatoremanzi.com and be sure to order his new book - Clear and Compelling: Communication Strategies for Big Thinkers and Bold Ideas.
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Gabi Space: Self-Differentiation - The Lifelong Practice of Being "Separate and Connected"
In this insightful episode of "Gabi Space," join us for a profound conversation with Gabby as we explore self-differentiation, a concept critical for leaders and for navigating our daily lives.
Gabby introduces self-differentiation, rooted in family systems theory, as the lifelong practice of being "separate and connected". It's about recognizing our individual distinctness while acknowledging our constant interaction with and need for others. This isn't a destination, but an ongoing journey with "no arriving".
Key themes and insights from our conversation include:
⢠Understanding Your Experience: We often get into trouble by blaming others for our feelings, saying things like "you make me so upset". A core part of self-differentiation is asking: "Who is actually creating the upset here, or the joy, or the happiness?".
⢠The Model of Experience: Gabby shares a helpful model from Jervis Bush's "Clear Leadership," which breaks down our experience into observations, thoughts, feelings, and wants. A common challenge highlighted in coaching is confusing our feelings with our thoughts, often using phrases like "I feel that" or "I feel like" followed by a thought. The practice encourages slowing down to access the distinct energy and sensation in our bodies.
⢠Slowing Down and Creating Space: This intentional pausing is a crucial "doorway to self-differentiation". It allows us to connect with our whole selves, not just our heads, understanding that our entire body is engaged in our experience.
⢠The Breath as a Reset Button: A simple yet elegant tool, the breath serves as a universal reset button, inviting the parasympathetic system to shift our internal state and move us from reactivity to a more thoughtful response.
⢠Attentive Listening and Responsibility: Self-differentiation extends to how we listen. It means seeking to understand another's experienceâtheir thoughts, feelings, and wantsâwithout feeling responsible for changing it or rushing to "fix" things. This helps us discern how our experiences differ from others'.
⢠"Saying I When You Mean I": A powerful practice is using "I" when talking about our own distinct experience, rather than assuming a collective "we" in tight relationships. Gabby shares an insightful story about her nephew learning it's "not okay to have a different experience," highlighting how deeply ingrained patterns can make it difficult to assert our individual voice. This practice helps us avoid becoming our ideas or emotions in a reactive "addictive loop".
⢠Cultivating Awareness in Busy Lives: The episode addresses the challenge of being "addicted to how busy we are" and viewing pauses as "indulgent". However, Gabby notes a growing trend of leaders embracing mindfulness practices and "moments of arrival" to build "connection before content" in meetings and create space to notice and address the energy in the room.
Gabby's Challenge for You: As a final thought, Gabby encourages us to "be willing to say I when you mean I" and become an "I specialist". We invite you, over the next week, to notice how many times you use "I," "we," or "you" when expressing yourself.
Join us next time on Gabi Space for more transformative conversations!
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In this episode of Space to Lead, David speaks with Suzanne about the increasing challenges faced by leaders in the public sector, navigating complexity, and the importance of staying true to oneself. They explore practical strategies for maintaining integrity, building resilience, and creating essential space in demanding environments.
In the conversation, two videos are referenced, and you can find them on YouTube - https://www.youtube.com/watch?v=HiY4gMVb3Tk AND https://www.youtube.com/watch?v=fW8amMCVAJQ
We also discussed "Simple Rules" based on the work of Glenda Eoyang and the Human Systems Dynamics Institute - https://www.hsdglobalservices.org/
If you would like to learn more about Suzanne and her work, you can find her at www.foxdenconsulting.com, and be sure to check out one of her signature programs - "Getting Good Things Done" - https://foxdenconsulting.com/getting-good-things-done/
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In this episode of Space to Lead, we explore self-leadership with Linh Nguyen, a self worth and leadership coach, and author of SELF-RECKONING: Embracing the Journey Beyond Forty and Divorce. You can learn more about Linh and her work at https://thewiseheart.ca/ and on Instagram @the.wiseheart
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In this episode of Space to Lead, David walks us through the elements of the SPACE to LEAD model, and explores how creating space for ourselves as leaders - regardless of whether it seems indulgent - is critical for our effectiveness. You can also learn more about this model by visiting www.teamshiftmagazine.ca and reading a recent article about the model.kPpshqwMgQP5F98LfmWJ
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In this episode of Space to Lead, Susan Goebel shares some key insights on leadership, as well as the role of a Fractional COO. You can learn more about Susan and her work by visiting www.scalinggrp.com. And, if you would like to learn more about the Eisenhower Matrix, reach out to us ([email protected]) with Eisenhower Matrix in the subject line, and we will send you a pdf with more details about this tool. Be sure to follow "Space to Lead" on your podcast provider so you don't miss an episode!
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In this episode of Space to Lead, Curtis Blais shared his experience and insights with cyber-security, and teases his upcoming book - CyberDynamX: The Art and Science of Building a Simplified Digital Security Program. You can pre-order on Amazon HERE and learn more about Curtis and his work at https://cyberdynamx.com/
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In this episode of Space to Lead, we talk with Michelle Degroot, a leader in the health field in British Columbia. Learn how Michelle has incorporate coaching into her leadership practice, and how this has benefitted both her and her team.
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In the 2nd part of our discussion with Janet Davie, MCC, we explore the skills required to lead effectively.
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An engaging conversation with Janet Davie, MCC and her experiences working with senior leaders and executives.
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Michelle Lewis, HR Professional and leader, shares some of her insights and experiences that helped her and her team to position themselves as a key strategic partner within their organization and community.
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In this episode of Space to Lead, Shoko Masuda gives a glimpse into the world of the Japanese Tea Ceremony and how this timeless practice related to leadership.
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An exploration of Cultural Intelligence with Carlos Cadogan
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