Speechless: Lessons From the Frontlines of Customer Experience
Hongkong SAR van China · Matthew Storm
- Zaken en persoonlijke financiën
- Technologie
From brilliant customer experience breakthroughs to unbelievable service fails, Speechless dives into the real stories behind how businesses treat people—and how people remember them. Each episode, we explore the human and AI-driven moments that make customer experiences unforgettable—for better or worse.
Join CX expert Matthew Storm as he interviews contact center changemakers.