Afleveringen
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In this episode we learn the rules of North America's most popular game: Name Names & Nurture. It is a game none of us have received coaching in, but every one of us is an expert at.
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What would you think if someone suggested to you that the most creative thing you could do is absolutely nothing. Jerry Seinfeld built a successful television show around "a show about nothing".
While we are not advocating quite the same thing, it is true that in certain situations laying down your tools and allowing your brain to consolidate input can lead to valuable insights and solutions.
Follow along as Taylor guides us on the journey to "doing absolutely nothing"!
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Zijn er afleveringen die ontbreken?
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In this episode we explore a tremendous tool for discovering your client's "map of the world". Rebecca West once observed that we don't have conversations, all we have is intersecting monologues!
SMART Listening gives you four MI_TY Questions that help you identify what your client means by what they say and a five level analysis tool to decode the Size, Movement,Attention, Reaction Style, and Time Orientation of their communication.
A pdf worksheet is available by contacting us at: [email protected]
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What happens when you come to a place in coaching where the transformational conversation just gets "stuck"? This episode identifies the four "stalls" that occur in transformational conversations and the four personalities you may encounter, along with strategies for moving them forward.
If you have struggled with the "awkward pause" that sometimes rears its head in coaching conversations where the silence can even seem hostile, or at most you get monosyllabic answers or, at most, responses like: "yes", "no", or "I don't know" and your client seems unwilling to dig deeper into an issue, this episode is full of tools to break the silence.
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G.K. and Taylor explore the balance between praise and challenge in coaching conversations. We cover the 4 Types of Coaches/Leaders, having those hard conversations with underperforming reports or clients, reframing our mindset toward challenging people we are coaching, and how Positive Psychology supports healthy challenges, and the power of focusing on the person rather than the problem.
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In this episode Taylor and G.K. investigate Shadow Coaching, which is a mindset that includes contingency planning and making room for unintended consequences. We will explore the yin/yang nature of success, using the FOAMI model in contingency planning, and how to strike the balance between naive optimism and paralyzing skepticism.
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In this episode we discuss the eternal challenge of coaching in the midst of all the time and resource challenges leaders face. We cover basic strategies, "how to's", and the value of selecting the precise outcome you want to coach someone towards in order to save time and increase effectiveness. We also explore how the coaching mindset makes coaching more organic to your leadership style.
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The episode marks the final discussion of The Pinch Package, a model for renegotiating expectations and roles in relationships and keeping them fresh and alive. In this episode we talk about how to set up and navigate a "Pinch Meeting", where new information is incorporated into the relationship, new expectations are negotiated, and our roles in relation to each other and/or the organization are maximized.
For a free pdf of The Pinch Package, contact us at: [email protected]
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In this episode Taylor and G.K. continue sharing The Pinch Package, a key tool for understanding and keeping relationships current and dynamic. We talk about why relationships that were once vibrant can cool over time; the four dysfunctional responses to a "Crunch" and how "Planned Renegotiation" is a more effective strategy.
For a free pdf of The Pinch Package, contact us at: [email protected]
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This episode introduces "The Pinch Package", a model for understanding and maintaining strong relationships. A challenging assertion is made: We don't make commitments to each other, we can only be committed to the roles we play in each other's lives.
Taylor and G.K. discuss the part roles play in relationships and the dynamic of renegotiating expectations in the key relationships of our lives.
Contact us at [email protected] for a free pdf of The Pinch Package.
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In this episode Taylor and G.K. discuss the key differences between individual coaching and group coaching. Group coaching is not facilitating, presenting, keynoting, or group training. It is navigating transformational conversation with more than one person at a time.
Key points covered are: group vs. individual coaching dynamics, unique demands of group transformation, the Self-Disclosure Loop, and managing expectations and accountability in the group.
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In this episode, Taylor and G.K. discuss the sales gremlin called Objections. For many people objections are things to be feared. In truth they are vital and valuable allies to salespeople and negotiators.
Objections reveal the fears and concerns the person you are negotiating with is holding. Sometimes they are merely ways to slow down the conversation and to keep control of it. Even more valuable, objections can uncover the true motivations the person you are negotiating with has.
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In this episode Taylor and G.K. discuss making our way through those sensitive conversations including grief and loss. Coaches - while not masquerading as therapists - have many opportunities to help people at sensitive times in their lives. This episodes offers tips and experiences that we hope you find helpful.
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Conflict is a part of life. Most people are uncomfortable confronting and resolving conflict and choose to ignore it or bury their heads in the sand and hope it goes away. Conflict rarely goes away or resolves itself on its own.
This episode considers ways to turn conflict into a product conversation.
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In this episode Taylor and G.K. discuss best practices in selling professional services. Nothing happens until someone buys what you have to offer. We talk about the mindset of ethical selling, what motivates clients to pay for our services, and how to take the resistance out of selling.
Pay special attention to TEA (Think, Emote (Feel), Act) vs EAR (Emote, Act, Rationalize)
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Most coaching conversations start with a story—but the real issue is often hidden beneath it.
In this episode, Taylor and G.K. discuss the power of Discovery Questions: intentional, open-ended questions that help uncover a client’s motivations, frustrations, resistance, pain points, goals, desired outcomes and decision-making strategies.
Used well, Discovery Questions reveal the “Question Behind the Question”—the deeper concern driving the conversation. When coaches learn to recognize and explore these hidden questions, conversations move from surface talk to meaningful insight and progress.
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Taylor and G.K. discuss the contrasts between coaching and mentoring or teaching. Both serve valid roles in transformational relationships, yet a coach much be aware of when either is being actively engaged in.
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In this episode Taylor Steinke and G.K. Self explore coaching through curiosity. Rather than a hard structured interview where the person being coached is subjected to an arbitrary agenda scripted by the coach, what happens when you scrap the agenda and focus on the person and their challenge.
Agendaless does not mean no structure. The spine of the conversation - from the coach's point of view - is Listen, Reflect, Challenge, and Move to Action.
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Taylor Steinke and G.K. Self discuss strategies for keeping long-term coaching clients engaged and the coaching relationship productive. We talk about ways to keep the process from growing stale and how to avoid pitfalls like moving from coaching to being buddies, and devolving from outcome-focused interactions to weekly social calls, etc.
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Taylor and G.K. explore the use of "Why" questions in excavating root causes of client challenges. Common practice is to avoid asking "Why?" when coaching clients or direct reports and instead ask "What", "How", "When", and "Where" reflective questions.
There are times, however, when in the proper setting, asking "Why?" is the most effective route to discovering the root of the problem.
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