Afleveringen
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In this episode, Dwayne delves deep into customer retention with guest Joey Coleman. Together, they explore Coleman's 'eight phases' of the customer journey, emphasizing the importance of intentional experiences from the assess phase to the advocate phase. They discuss real-world examples and the importance of small gestures in customer relationships. The conversation highlights the significance of affirming customer decisions, creating remarkable first interactions, and continually nurturing long-term clients to foster loyalty and advocacy. This episode is a compelling guide for any entrepreneur looking to enhance their customer experience and retention strategy.
https://joeycoleman.com/
The Speaker, Teacher, and Advisor
For almost twenty years, Joey has helped organizations retain their best customers and employees - turning them into raving fans via his entertaining and actionable keynotes, workshops, and consulting projects. He has a long history of energizing and motivating audiences to enhance their customers’ experiences and employees' experiences. He is an award-winning speaker (yes – they do have speaking contests) at both national and international conferences – competing against New York Times bestselling authors, business leaders, and internet sensations/celebrities. He is the author of the #2 Wall Street Journal bestseller, Never Lose a Customer Again and the recently released Never Lose an Employee Again.
Time Stamps:
00:00 Introduction to the Business of Doing Business
01:42 The Eight Phases of the Customer Journey
03:09 Addressing Buyer's Remorse
04:05 Activating and Acclimating New Customers
05:30 Achieving Customer Goals and Building Loyalty
07:04 Revolutionizing Customer Experience
13:56 The Power of Transparency and Reviews
28:49 Valet Service and Customer Care
29:19 The Power of Personal Touch in Restaurants
30:53 Creating Remarkable First Impressions
32:49 The Importance of Personalization
36:20 Serving the Next Circle
40:04 The Acclimate Phase: Holding the Customer's Hand
44:18 The Adopt Phase: Rewarding Loyalty
46:42 The Power of a Handwritten Note
50:23 Closing Thoughts and Final Advice
Key Takeaways:
Mattering in Business: Ensure customers feel that they matter to your business. This begins from the moment they start interacting with you and continues throughout their journey.Eight Phases of Customer Experience:Assess Phase: Potential customers evaluate whether to do business with you. Provide a clear preview of the customer experience.Admit Phase: The customer admits they have a need your business can fulfill. Celebrate their decision.Affirm Phase: Counter buyer's remorse by affirming the customer's choice and maintaining proactive communication.Activate Phase: Energize the relationship when delivering the product/service. Make the first interaction memorable.Acclimate Phase: Support customers as they get accustomed to your way of doing business, ensuring constant communication and guidance.Accomplish Phase: Celebrate customers achieving their goals with your product/service.Adopt Phase: Customers become loyal. Regularly acknowledge their continued support and celebrate anniversaries or milestones. Advocate Phase: Loyal customers become brand advocates, promoting your business positively.Customer Communication: Over-communicate rather than under-communicate. Ensure customers always know the next steps and status of their projects.Surprise and Delight: Add... -
In this episode, host Dwayne engages Joey Coleman, a distinguished business consultant and author, to delve into the dynamics of human behavior, evolving entrepreneurship, and effective leadership. They discuss the critical role of personal well-being for leaders, along with practical methods for enhancing customer and employee experiences. The episode sheds light on the ongoing transformations in the global workforce, urging businesses to embrace flexibility and sustainability. It emphasizes innovation and the necessity of informed self-education, particularly in AI, and criticizes the spread of misinformation. The conversation also explores sustainable work practices and the importance of setting clear expectations for fostering meaningful contributions over mere productivity.
https://joeycoleman.com/
The Speaker, Teacher, and Advisor
For almost twenty years, Joey has helped organizations retain their best customers and employees - turning them into raving fans via his entertaining and actionable keynotes, workshops, and consulting projects. He has a long history of energizing and motivating audiences to enhance their customers’ experiences and employees' experiences. He is an award-winning speaker (yes – they do have speaking contests) at both national and international conferences – competing against New York Times bestselling authors, business leaders, and internet sensations/celebrities. He is the author of the #2 Wall Street Journal bestseller, Never Lose a Customer Again and the recently released Never Lose an Employee Again.
Time Stamps:
00:00 Introduction to the Business of Doing Business
00:49 Catching Up with Joey Coleman
02:21 The Importance of Marrying Up
04:51 Joey Coleman's Career Journey
05:47 Transition from Law to Business
11:23 Building a Customer Experience Brand
18:59 The Entrepreneur's Journey
25:52 The Value of Sleep and Health
32:02 Outsourcing and Delegation
40:28 The Changing Landscape of Work
48:02 Global Demographic Shifts
48:32 Africa's Untapped Potential
49:23 Rethinking Business Strategies
51:58 Defining Success Across Generations
52:44 The Reality of Modern Living
56:04 Leadership and Employee Engagement
01:07:02 The Role of AI in the Future of Work
01:22:22 Sustainable Work Practices
01:31:18 Final Thoughts and Reflections
Key Takeaways:
Here are some key takeaways:
Understanding Human Behaviour: The success of various roles and businesses often hinges on understanding human behavior—why people do things and how to influence their actions.Entrepreneurship and Adaptability: Transitioning from stable careers to entrepreneurship requires identifying translatable skills and being adaptable to new roles and industries.Importance of Sleep: Continuous work with minimal sleep is unsustainable and affects not only productivity but also health. Prioritizing sleep improves efficiency and cognitive function.Delegation and Outsourcing: Outsourcing tasks (like travel arrangements) frees up mental space and allows more focus on critical aspects of the business.Sustainability in Business: Business practices should consider sustainability not just in products but also in the well-being of employees, including reasonable working hours and mental health.Global and Demographic Changes: Businesses need to adapt to demographic shifts and the global marketplace, including leveraging technology and considering new markets like Africa.Training and Empowerment: Employees should be trained to be... -
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In this continuation into the discussion of the 6 pillars of a spectacular life, Dwayne and Dr. Tim Reynolds delve into trust, relationship-building, and the significance of a personal mission. Through discussions on the vital role of trust in any relationship, the evolving dynamics of intimate connections, and parenting in the digital age, the conversation offers profound reflections and practical strategies. The conversation expands to address meaningful vs. superficial friendships, the importance of continuous personal growth, and the impact of spirituality on daily routines. A notable highlight is exploring the intersection of leadership and personal mission, emphasizing the need to overcome ego and be present. The episode concludes with the idea that improving oneself leads to better business outcomes, stressing balance and the importance of contributing to a fulfilled life.
Time Stamps:
00:00 Building Trust in Relationships
00:32 Introduction
01:04 The Importance of Genuine Friendships
01:27 Parenting in the Digital Age
05:28 Family Dynamics and Blended Families
11:43 Discipline and Consequences
18:46 The Round Pin Theory
31:01 Sharpening the Sword: Mental and Spiritual Growth
37:27 Exploring Diverse Learning Interests
37:53 The Joy of Unexpected Knowledge
38:42 Spirituality and Theology
39:23 The Power of Biographies
40:35 The Importance of Continuous Learning
42:55 Balancing Expertise and Broad Knowledge
45:08 Gratitude and Contribution
47:40 The Practice of Gratitude
55:05 Leadership and Mission
01:06:10 The Essence of Personal Growth
01:15:05 Conclusion and Final Thoughts
Connect with Dwayne Kerrigan
Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/
Facebook: https://www.facebook.com/businessofdoingbusinessdk
Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/
Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.
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In this episode, Dwayne sits down with Dr. Tim Reynolds, best-selling author, founder of Living Every Minute™, and Business Builder/Entrepreneur. They explore the essential separation of ego and true life mission, spurred by Dr. Reynolds's battle with Goodpasture's Disease and subsequent kidney transplant. The dialogue delves into proactive health management, self-care, and living a spectacular life via six pillars—health, wealth, relationships, mental/spiritual growth, abundance, and mission/leadership. Additionally, they discuss the importance of time management and effective daily habits. The episode emphasizes essential strategies for achieving true wealth, time freedom, and building a meaningful, disciplined daily routine as a route to a spectacular life.
Dr. Timothy Reynolds is the founder of Dr. Tim international Inc., a company he established in 2009 to allow him to share his passion for Living Every Minute™ with others. He dedicates countless hours each week to helping others transform their lives through mentoring, life building, inspirational talks, and writing his motivational blogs.
Dr. Tim was the first member of his family to graduate high school. He joined the military shortly after graduation and graduated from the Special Forces Q-course in July of 1982. He served as a Green Beret on an A-Team as the Battalion medic and eventually as a Special Forces Battalion Surgeon for the 19th Special Forces Group (Airborne). He served both enlisted and as an officer for 17 years.
After getting out of the military, Dr. Tim graduated college with honors. His passion for helping people inspired him to become a medical doctor, and in 1993 he graduated Summa Cum Laude with an MD degree from the University of Utah. He completed his Emergency Medicine residency at Texas A&M Scott and White in 1996 and is board certified in emergency medicine.
Dr. Tim is the managing partner for HealthCARE Express, a group of urgent care clinics rapidly expanding across the United States. Prior to starting HealthCARE Express in 2006, Dr. Tim held numerous positions in the medical field, including: medical director of the Wadley Regional Medical Center Emergency Department and level II trauma center; president of E-Med Services, LLP and of E-Med Billing Solutions, LLP; associate clinical professor for the Area Health Education Center at the University of Arkansas; and founding member of the Greater People’s Clinic of Texarkana Board of Directors.
https://www.livingeveryminute.com/
Time Stamps:
00:00 Introduction: Defining Your Mission
00:36 Welcome to the Business of Doing Business
01:11 Meet Dr. Tim Reynolds
03:15 Tim's Health Journey and Life Lessons
06:20 The Importance of Family and Health
09:46 Managing Personal and Professional Life
20:48 Taking Control of Your Healthcare
30:38 Morning Rituals and Personal Growth
36:32 Introduction to the Six Pillars
36:55 Defining Abundance
38:03 Leadership and Mission
38:52 Integrating the Six Pillars
40:28 Diving into Health
41:39 Understanding Fitness
46:32 Exploring Health Beyond Fitness
50:34 Wealth Philosophy and Strategies
59:01 Financial Freedom and Time Management
01:08:45 Conclusion and Final Thoughts
Connect with Dwayne Kerrigan
Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/
Facebook: https://www.facebook.com/businessofdoingbusinessdk
Instagram:
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In this episode, Dwayne continues the conversation with Billy Beck about achieving self-mastery and undergoing personal transformation. The discussion explores how to create a positive identity, manage emotions, and develop empowering beliefs, all while highlighting the importance of striving to become the best version of oneself rather than chasing perfection. Key themes include the profound impact of emotions, beliefs, and identities molded by either fear or love, as well as the essential need for a compelling vision and sense of purpose. The conversation also covers biohacking and prioritizing crucial life categories like spirit, health, relationships, mission, finances, and continuous learning. This episode underscores the power of self-awareness, self-responsibility, self-forgiveness, and the significance of balancing personal growth with contributions to the lives of loved ones. The dialogue wraps up with a heartfelt message on the importance of love, service, and staying informed, offering invaluable insights for both entrepreneurs and individuals committed to personal and professional growth.
Time Stamps:
00:00 Unlocking Self Mastery: Beyond Perfection
00:24 Introduction to 'The Business of Doing Business' Podcast
01:09 Diving Deeper into Identity and Beliefs with Billy Beck
01:21 The Power of Identity in Personal Transformation
02:29 Optimizing Your Life: From Physical Fitness to Entrepreneurial Mindset
04:15 Navigating Life's Challenges with a Positive Identity
11:29 Reprogramming Your Mind for Success and Leadership
21:30 The Essence of Self Mastery and Living Greatly
25:25 Creating a Vision for Your Life and Overcoming the Dabbler Mindset
36:57 The Essence of Fulfillment and Success
37:35 Real-Life Challenges and Personal Responsibility
39:00 The Journey of Self-Improvement and Goal Setting
39:34 Understanding the Committed Achiever's Mindset
40:00 The Path to Higher Consciousness and Fulfillment
40:20 Exploring the Devoted Student of Self Mastery
42:58 The Impact of Beliefs and Self-Awareness
44:00 Navigating Relationships and Personal Growth
56:05 The Power of Forgiveness and Self-Reflection
01:03:20 Life's Priorities and the Journey of Self-Mastery
01:09:16 Concluding Thoughts on Growth, Service, and Forgiveness
Connect with Dwayne Kerrigan
Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/
Facebook: https://www.facebook.com/businessofdoingbusinessdk
Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/
Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.
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This episode features insightful discussions on personal growth, mastery, and transformative coaching. Dwayne and Billy Beck, your guest for the next two episodes, explore the journeys of self-improvement, from mastering business and physical fitness to the philosophy of training with joy and purpose. The episode covers developing a powerful mindset, overcoming mental and physical barriers, and recognizing and guiding one's true self towards achieving personal goals. Through personal anecdotes and practical advice, the conversation also addresses the challenges of maintaining consistent training, the psychological impacts of striving for goals, and the transformation of one's identity.
Billy Beck has been awarded many honors including the MET-Rx World’s Best Personal Trainer contest champion (2 times) and was named the PEAK and Personal Fitness Professional Magazine Personal Trainer of the Year. More recently, he was elected to the fitness hall of fame along side Jack Lalanne and Arnold Schwarzenegger.
Billy has been featured on NBC, CBS, Fox and ABC as well as on the pages of Men’s Health, Men’s Journal, the Pittsburgh Post-Gazette and dozens of other magazines, radio shows and interviews. He is the author of “LEAN & Mean: Fat Burning Secrets of the World’s Best Personal Trainer.”
Billy’s mission in life is simple but a powerful one – “To make our world even more awesome.” Learn more about Billy Beck here: https://billybeck.com/
Time Stamps:
00:00 Breaking Free from Limitations: A Bold Introduction
00:16 The Business of Doing Business: Unveiling Hidden Entrepreneurial Gems
00:49 The Genesis of a Podcast: From Idea to Reality
01:22 Spotlight on Billy Beck: A Journey of Health, Wellness, and Mastery
01:44 Exploring the Essence of Business and Personal Development
06:54 The Power of Real Stories: The Podcast's Mission and Impact
27:21 Mastermind Insights: The Value of Diverse Perspectives
33:00 The Misleading Scale: Muscle Loss and Fat Gain
33:26 Reversing Age-Related Muscle Loss
33:46 Challenging Aging: Inspirational Stories of Fitness
35:28 The Spider's Web: Understanding Body Connectivity
37:11 The Pitfalls of Biohacking Devices
38:10 Identifying and Bridging the Gap: From Dabbler to Magician
40:15 The Power of Self-Awareness, Honesty, and Responsibility
46:28 The Lion Law: Refusing Stories of Limitation
56:05 Training with Purpose: Beyond Physical Appearance
01:05:30 Concluding Thoughts and Podcast Disclaimer
Connect with Dwayne Kerrigan
Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/ Facebook: https://www.facebook.com/businessofdoingbusinessdk Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/
Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.
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In this podcast, Dwayne Kerrigan and Angie Greenshields explore the multifaceted aspects of health and wellness, from diet and environment to stress and aging. Delving into critical discussions on recognizing stress, the impact of light and environment on health, and the importance of dietary choices, the conversation highlights the need for balancing hormones, understanding sleep's role, and debunking diet myths. Further exploration into individual metabolic rates, gut health, genetic predispositions, and the significance of dietary components reveal the limitations of universal diet approaches. The dialogue underscores the efficacy of personalized health strategies over one-size-fits-all solutions, empowering listeners to make informed wellness decisions.
Time Stamps:
00:00 Navigating Stress and Its Impact on Health
00:11 Introduction to the Business of Doing Business Podcast
00:43 Harnessing Energy and Optimal Health with Angie Green Shields
01:23 The Power of Light and Sleep on Health
05:41 Exploring the Benefits of Grounding and Sunlight
20:51 Navigating Menopause and Hormonal Balance
32:58 Understanding Testosterone's Role in Health
36:19 The Science and Benefits of Cold Plunging
40:04 The Science of Cold Shock Proteins and Stress Management
40:33 Moderation in Sauna and Cold Plunge Practices
41:06 Impact of Stress on Women's Health
42:21 The Importance of Rest and Digest for Overall Well-being
42:31 Navigating Social Media Influences on Health Practices
43:10 Alternative Stress Relief Methods: Beach and Meditation
44:38 The Role of Structured Water in Cellular Health
45:44 Understanding Dehydration Beyond Drinking Water
48:02 The Significance of Diet and Environment on Health
48:53 Personalized Health: Beyond One-Size-Fits-All Solutions
58:29 Exploring the Benefits and Misconceptions of Dairy
01:05:24 Optimizing Health with Individualized Approaches
01:09:46 Closing Thoughts: The Complexity of Health Optimization
Connect with Dwayne Kerrigan
Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/
Facebook: https://www.facebook.com/businessofdoingbusinessdk
Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/
Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.
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In an intriguing segment, Dwayne Kerrigan collaborates with clinical nutritionist Angie Greenshields to delve into the intricacies of nutrition and individual health. Angie stresses the importance of moving away from simplistic labels of food as either good or bad, advocating for a more nuanced approach that takes into account personal health needs, metabolic responses, and genetic factors. This discussion highlights the significance of nutrigenomics, functional testing, and the advantages of preparing home-cooked, high-quality meals, offering a comprehensive examination of tailoring nutrition for optimal health. The conversation also addresses the challenges presented by the abundance of dietary advice, underscoring the importance of a well-rounded diet and urging listeners to consult with professionals before implementing changes to their eating habits.
Time Stamps:
00:00 Redefining Good vs. Bad Food: A Fresh Perspective
00:15 Welcome to the Business of Doing Business Podcast
00:47 Meet Angie Greenshields: A Journey in Clinical Nutrition
01:00 The Power of Nutrigenomics and Functional Testing
02:20 A Personal Story of Transformation and Healing
05:39 Unveiling the Truth About Biohacking and Social Media Trends
11:09 A Deep Dive into Blood Analysis and Its Misinterpretations
16:29 Optimizing Health Beyond Traditional Medical Advice
17:59 Personalized Health: The Key to Unlocking Your Best Self
24:51 Energy, Fasting, and Finding What Works for You
32:05 Unlocking Metabolic Secrets for Weight Loss
32:32 The Role of Metabolic Rate in Dieting
33:32 Building a Sustainable Weight Management Plan
34:07 Understanding the Impact of Stress and Dieting History
38:02 Exploring the Benefits and Risks of Fasting
40:15 The Truth About Sugar, Carbohydrates, and Nutrient Balance
44:22 Navigating Food Choices and Dietary Strategies
57:51 The Importance of Quality Protein and Organic Foods
01:00:45 Concluding Thoughts on Food and Health
Connect with Dwayne Kerrigan
Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/ Facebook: https://www.facebook.com/businessofdoingbusinessdk Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/
Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.
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Part 2: In this episode, Dwayne and Victoria Theriault delve deeper into the DISC model, stressing the importance of acknowledging and embracing one's personality traits. She challenges the common misconception that success hinges on being 'high D' and instead explores the role of Emotional Intelligence (EQ) in business.
Victoria expands on how EQ assessments can provide a more profound understanding of empathy, self-awareness, and other personal attributes crucial for effective communication. Drawing from real-life coaching examples, she illustrates the significance of personal growth, resilience, and cultivating strong leadership and team building skills through EQ coaching.
The conversation concludes by highlighting the invaluable role of emotional intelligence in the future of work, particularly in light of the growing reliance on artificial intelligence. Victoria emphasizes the need for individuals and companies to prioritize EQ development to thrive in an ever-evolving business landscape.
Time Stamps:
00:00 The Power of Perseverance: An Introductory Reflection
00:22 Welcome to the Business of Doing Business
00:57 Unveiling the Mysteries of Personality Profiles
02:50 Understanding Low D: A Different Approach to Success
03:44 The Depth of DISC: Beyond Surface-Level Profiles
04:41 Embracing Emotional Intelligence (EQ) for Deeper Insights
08:02 The Transformative Potential of EQ in Leadership and Growth
08:34 Navigating the Complexities of Resilience and Motivation
11:21 The EQ Assessment: A Tool for Personal and Professional Development
15:00 Balancing Strengths and Weaknesses: The EQ Perspective
17:41 The Critical Role of Self-Esteem and Empathy in Leadership
19:08 Deep Dive into Team Dynamics and Coaching
19:56 Unpacking Team Audits and Role Identification
22:27 The Impact of DISC Profiles on Team Building
23:17 Optimizing Team Performance Through DISC Insights
26:01 Leadership and Self-Awareness: Keys to Effective Team Building
31:56 The Essential Role of Emotional Intelligence in Business and Beyond
36:17 Closing Thoughts and How to Connect
Check out Part 1 of our Interview Here:
Connect with Victoria
Victoria Theriault is the founder and owner of DISCover What Works. She’s a certified Team Facilitator, DISC and EQ Analyst and a Keynote Speaker.
Victoria helps raise individual and team performance as well as notably improve client service. She’s a co-author of the book Pursuit 365, and the creator and host of the DISCovering You podcast which explores the role that personality plays in our interactions at work and beyond, and how it affects us as we navigate through life.
To learn more about Victoria and her business offerings visit or email her at mailto:[email protected]
https://pod.link/1614071253
https://discoverwhatworks.org/
https://www.facebook.com/VictoriaDISC
https://www.instagram.com/discoverwhatworks/
https://www.linkedin.com/in/discoverwhatworks
Connect with Dwayne Kerrigan
Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/ Facebook:
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Part 1: In this first part of the episode, Dwayne sits down with Victoria Theriault, the founder of Discovering What Works and the 'Discovering You' podcast. Victoria discusses her personal journey of self-discovery that led her to a passion for DISC coaching, communication, and team-building. She shares her twenty-year evolution of finding happiness and success, underscoring the importance of following one's passions at any stage of life.
The conversation explores the significance of DISC assessments in both personal and professional growth, providing insights into how individuals can improve communication and relationships by understanding different DISC profiles - Dominance, Influence, Steadiness, and Compliance. This episode serves as a guide for those navigating career changes, seeking a better understanding of DISC, and looking to enhance team dynamics and personal development. Stay tuned for the second part where Victoria delves deeper into the practical applications of DISC coaching and its impact on leadership and team-building.
Time Stamps:
00:00 Finding Your True Calling
05:02 The Power of DISC: A Deep Dive into Behavioural Assessment
07:22 Making the Leap: Transitioning from Employee to Entrepreneur
15:51 The Introvert's Guide to Thriving in Business
23:49 Mastering Team Dynamics with DISC
32:36 Understanding Personality Styles in Communication
34:00 The Power of Perception in Interpersonal Dynamics
35:32 Applying DISC Insights in Sales and Team Building
35:53 Forced Empathy: A Tool for Understanding and Connection
38:42 Practical Tips for Effective Communication Across DISC Profiles
44:58 Deep Dive into High S and C Personalities
54:49 Leveraging DISC for Team Building and Personal Relationships
59:54 Conclusion and Final Thoughts
Connect with Victoria!
Victoria Theriault is the founder and owner of DISCover What Works. She’s a certified Team Facilitator, DISC and EQ Analyst and a Keynote Speaker.
Victoria helps raise individual and team performance as well as notably improve client service. She’s a co-author of the book Pursuit 365, and the creator and host of the DISCovering You podcast which explores the role that personality plays in our interactions at work and beyond, and how it affects us as we navigate through life.
To learn more about Victoria and her business offerings visit or email her at mailto:[email protected]
https://pod.link/1614071253
https://discoverwhatworks.org/
https://www.facebook.com/VictoriaDISC
https://www.instagram.com/discoverwhatworks/
https://www.linkedin.com/in/discoverwhatworks
Connect with Dwayne Kerrigan
Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/ Facebook: https://www.facebook.com/businessofdoingbusinessdk Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/
Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals
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In this part 2 special, Dwayne and Brigadier General (Ret.) Craig Nixon continues their discussion on leadership and mentorship, drawing parallels between the military and corporate worlds. The conversation covers a range of topics including the importance of CEOs being in the right places, the art of delegating authority while retaining responsibility, and the significance of mentorship and peer networks in personal and professional development. Nixon also shares his personal evolution in leadership styles, from controlled aggression to a more mellowed and inclusive approach, fueled by intellectual curiosity, personal growth, and the influence of mentorship. Both part 1 and 2 episodes with Brigadier General (Ret.) Craig Nixon are packed with valuable insights on building resilient organizations, enhancing leadership skills, and the critical role of mentorship in achieving success.
Checkout Part 1 of our Interview On Your Favourite Listen Platform
Brigadier General (Ret.) Craig Nixon is a highly decorated retired US Army General Officer, successful entrepreneur, passionate supporter of veteran non-profit organizations, and a proud husband and father of four. He understands the complexities of the modern era like few others, thus he enjoys helping leaders grow and develop their capacity to maximize the potential of their businesses.
Over a 29 year Army career, Brigadier General Nixon served in a wide range of assignments including seven tours in special operations units. He spent over four years in combat including tours in Afghanistan and Iraq as the Director of Operations for Joint Special Operations Command, as well as the Commander of the 75th Ranger Regiment. Following an assignment as the Director of Operations for United States Special Operations Command, he returned to Iraq as the Deputy Commanding General of the 25th Infantry Division / Multi-National Division North, Iraq.
Brigadier General Nixon participated in numerous contingency and combat operations including the invasion of Panama, Task Force Ranger Operations in Somalia, Operation JOINT GUARDIAN in Bosnia, and seven deployments to Afghanistan and Iraq. He is a combat decorated soldier whose awards include the Distinguished Service Medal, Silver Star, three Bronze Stars, and the Purple Heart. He has been awarded the Combat Infantryman Badge (2nd Award), Master Parachutist Badge (with Combat Jump Star) and the Ranger Tab.
After retiring from the Army in 2011, he joined McChrystal Group as one of the original partners and helped create a highly successful leadership consulting company. He initially developed and led an Executive Leadership Course training hundreds of C-Suite participants from Fortune 500 companies to startups across a wide range of industries and then led change management consulting engagements with several large technology companies in Silicon Valley
He left to become the CEO for ACADEMI. Over a three year period, through a combination of organic growth and acquisitions, he built Constellis Group – one of the world’s largest private security firms with over ten thousand employees working in thirty countries. During his tenure the company quadrupled in revenue and in EBITDA and was acquired by a large private equity firm.
Today, he focuses on growth and market entry strategy, leader development, and M&A. He works with companies and leaders across a wide variety of sectors that are trying to scale, manage change, and win. He is also a member of several of profit and non-profit boards and is an avid supporter of veteran focused non-profit organizations.
Connect with Dwayne Kerrigan
Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/
Facebook:
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In this podcast episode, Dwayne welcomes Brigadier General (Ret.) Craig Nixon, to discuss the translation of military leadership and discipline into successful business strategies, and dive deep into the values that drive organizational culture, the essence of visionary leadership, and the role of accountability and discipline in achieving success. Craig shares insights on his approach to leadership, emphasizing the importance of defining clear visions, strategic execution, and leveraging cross-disciplinary teams for problem-solving. They dissect the challenges and opportunities presented by AI and the digital transformation's impact on family and community structures. This episode provides a comprehensive look at how military leadership principles can be adapted to foster business growth, enhance team performance, and lead with purpose and discipline.
Brigadier General (Ret.) Craig Nixon is a highly decorated retired US Army General Officer, successful entrepreneur, passionate supporter of veteran non-profit organizations, and a proud husband and father of four. He understands the complexities of the modern era like few others, thus he enjoys helping leaders grow and develop their capacity to maximize the potential of their businesses.
Over a 29 year Army career, Brigadier General Nixon served in a wide range of assignments including seven tours in special operations units. He spent over four years in combat including tours in Afghanistan and Iraq as the Director of Operations for Joint Special Operations Command, as well as the Commander of the 75th Ranger Regiment. Following an assignment as the Director of Operations for United States Special Operations Command, he returned to Iraq as the Deputy Commanding General of the 25th Infantry Division / Multi-National Division North, Iraq.
Brigadier General Nixon participated in numerous contingency and combat operations including the invasion of Panama, Task Force Ranger Operations in Somalia, Operation JOINT GUARDIAN in Bosnia, and seven deployments to Afghanistan and Iraq. He is a combat decorated soldier whose awards include the Distinguished Service Medal, Silver Star, three Bronze Stars, and the Purple Heart. He has been awarded the Combat Infantryman Badge (2nd Award), Master Parachutist Badge (with Combat Jump Star) and the Ranger Tab.
After retiring from the Army in 2011, he joined McChrystal Group as one of the original partners and helped create a highly successful leadership consulting company. He initially developed and led an Executive Leadership Course training hundreds of C-Suite participants from Fortune 500 companies to startups across a wide range of industries and then led change management consulting engagements with several large technology companies in Silicon Valley
He left to become the CEO for ACADEMI. Over a three year period, through a combination of organic growth and acquisitions, he built Constellis Group – one of the world’s largest private security firms with over ten thousand employees working in thirty countries. During his tenure the company quadrupled in revenue and in EBITDA and was acquired by a large private equity firm.
Today, he focuses on growth and market entry strategy, leader development, and M&A. He works with companies and leaders across a wide variety of sectors that are trying to scale, manage change, and win. He is also a member of several of profit and non-profit boards and is an avid supporter of veteran focused non-profit organizations.
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Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/ Facebook: https://www.facebook.com/businessofdoingbusinessdk Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/
Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan
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This week’s episode features Phil M. Jones, a successful entrepreneur and speaker, who brings to light the significance of mastering pivotal conversational moments in sales and customer service for business success. Join us as we delve into strategies for overcoming and preventing customer objections, understanding decision-making processes, and enhancing customer journeys in diverse industries. We explore the necessity of identifying critical moments in a customer's journey, tailoring compensation to motivate sales teams, and the impact of mindset on professional growth. Phil provides practical advice on setting targets, using direct rewards, and resources for further learning in sales and business strategy.
An entrepreneurial success story and founder of 5 multimillion-dollar companies, Phil M Jones is a strategic Advisor to pioneering leaders of the world’s biggest brands. The author of 7 best-selling books including the “Exactly” Book Series with over 2 million copies sold, he is the Producer of the “Most Listened To” Audiobook of all time and Innovator of the highly coveted “How to Persuade” audible production. To date, more than 800 different industries, across 59 countries and 5 continents, have benefited from his input. Phil recently joined a long list of global leaders who serve in residence at High Point University’s Access to Innovators Program. The program at HPU connects students with industry leaders for networking and mentorship opportunities. He joins Apple Co-Founder Steve Wozniak, Netflix Co-Founder Marc Randolph and many others.
For more info on Phil M. Jones; https://www.philmjones.com/ or https://exactlywhattosay.com/
Check Out Phil’s Books: https://www.amazon.com/stores/Phil-M-Jones/author/B0097DKWP4?qid=1510658902&sr=8-1&ref=ap_rdr&isDramIntegrated=true&shoppingPortalEnabled=true
Connect with Dwayne Kerrigan
Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/
Facebook: https://www.facebook.com/businessofdoingbusinessdk
Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/
Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.
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This podcast, featuring Brook Bishop, delves into the core of modern sales techniques and entrepreneurship. Brook shares his success in scaling start-ups and unwraps the fundamentals of effective sales methodologies and the role of emotional intelligence. We explore the paradigm shift from logical to emotional selling, emphasizing the importance of understanding and engaging customers on an emotional level to uncover their true needs. The conversation also covers strategic hiring based on values, the art of overcoming objections, and the significance of preparation in sales. Brook also gives practical advice on pricing strategies, negotiations, and leveraging AI for lead generation, offering listeners a comprehensive guide to excelling in today’s sales environment.
Brook has 20+ years in the business of Personal Development and human elevation. His experience spans Business Consulting, Practice Management, Personal and Business Coaching, Live Events, and Product Development/Launches. He has had the privilege to work with the biggest names in Personal Development; from the largest Real Estate Coaching company in the world (Buffini and Company) as their Director of Sales, to working alongside Tony Robbins for the past 15 years as his Executive of Business Solutions.
In addition, Brook has partnered and supported the Chiropractic community with Dr Timothy Gay, Dr. James Sigafoose and Dr Reggie Gold. in the world of Coaching. He has worked with over 50,000 individual coaching clients from every walk of life in virtually every country on Earth and has created coaching training, corporate coaching programs, and coaching sales strategies from his vast experience and coaching studies.
Brook actively supports Operation Underground Railroad, the Surfrider Foundation, and Feed America. He considers himself to be a bit of a “Rogue-Maverick”, as he has been known to break the mold and consistently think outside the box.
With a loving and passionate marriage of 12 years to his wife Rain, and a parenting approach that is anything but conventional as they abide by what they call “Passionate Parenting” to their 3 children where they learn through their passions—through traveling the world, survival skills, exposing them to a variety of cultures and religions and encouraging them to think outside the box in all areas of life.
The Coaching Equation Podcast: https://podcasts.apple.com/ca/podcast/the-coaching-equation/id1733574030
Close Everyone: https://www.empirepartners.io/7-step-playbook-fire/
Connect with Dwayne Kerrigan
Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/
Facebook: https://www.facebook.com/businessofdoingbusinessdk
Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/
Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.
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In this episode, Dwayne continues his insightful conversation with Curt Cronin for a deep dive into overcoming fear, embracing faith, and taking action amidst uncertainty. Curt draws from his combat and business experiences, shares personal anecdotes and professional insights on navigating challenges, the power of awareness, and asking the right questions. The conversation covers topics like handling external pressures, balancing fate and faith, and leading through tough times. They also touch on meditation, ego, and the impact of helping others. This episode offers empowering reflections, practical advice, and philosophical discussions, encouraging listeners to embrace uncertainty, make positive contributions, and lead with compassion.
Curt is a beloved guest and friend of the podcast, known for his engaging and insightful discussions. If you haven't had the pleasure of meeting Curt yet, be sure to check out Part 1 here: https://youtu.be/5zy611OhY8I or you can catch his first - and the most popular 'Business of Doing Business' episode - here: https://youtu.be/yZ4h5z1hJTg
Over his 19-year-long career as a Navy SEAL, Curt Cronin deployed 13 times and spent more than four years overseas. In that time, living and working in an environment where milliseconds made the difference between life and death and winning and losing, he honed his talent as a catalyst for transformation and rose to eventually lead the nation’s premier SEAL assault force. As a SEAL leader, he maximized his team’s effectiveness by forging unique and unlikely alliances. He transformed an offensive unit of Navy SEALs into a defensive Presidential protection unit in the midst of combat and single-handedly created the model for multi-disciplinary counter-terrorism operations out of a widely disparate patchwork of organizations as part of an Embassy team in the Middle East. Curt’s experiences as a SEAL reinforced his fundamental belief that the competitive edge for any organization in the information age is neither technology nor information, but the unparalleled power of an aligned team. Exclusively represented by Leading Authorities speakers bureau, Curt addresses the art of leadership, organizational change for the information age, and the talent of harnessing your own courage and heroism to inspire and empower individuals and teams.
Curt is dedicated to inspiring individuals, teams, and organizations to reach their highest potential by tapping into their inner hero. With experience counseling renowned entities like AIG, Disney, HP, and the Miami Dolphins, he excels in maximizing human potential and leveraging team strengths for extraordinary outcomes. His presentations emphasize the creation of a shared purpose, harnessing the talents of team members, and fostering decisive action aligned with a leader's vision
Curt, an experienced combat veteran, is also a seasoned entrepreneur and founder of Aiki Partners. Leveraging insights from military, academic, and business realms, he advises organizations, from Fortune 500 companies to startups, on fostering a culture of execution and innovation. Previously, he co-founded Mastery Technologies, Inc., and worked with General Stan McChrystal at the McChrystal Group. Curt holds an MBA from a joint program at the London School of Economics, NYU Stern School of Business, and HEC School of Management. A distinguished graduate of the United States Naval Academy, he has received multiple awards for his service. Curt lives with his wife, Julia, and their five children.
Connect with Dwayne Kerrigan
Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/
Facebook: https://www.facebook.com/businessofdoingbusinessdk
Instagram:...
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In this episode, Dwayne is joined by friend and former Navy SEAL, Curt Cronin. The conversation spans many topics including profound connections and mutual dedication within Navy SEAL teams that propel average humans to accomplish superhuman feats. Curt, with a diverse background spanning military service and entrepreneurial ventures, shares his insights on personal growth, the significance of life experiences over skill sets, and mastering the art of surrender and acceptance to harness wisdom and embrace the present fully. Discussions also delve into transformative parenting approaches, navigating the uncertainties of entrepreneurship, and highlighting the importance of curiosity, awareness, and extending beyond traditional constraints to foster growth and success.
Curt is a beloved guest and friend of the podcast, known for his engaging and insightful discussions. If you haven't had the pleasure of meeting Curt yet, you can catch his first - and the most popular 'Business of Doing Business' episode - here: https://youtu.be/yZ4h5z1hJTg
Over his 19-year-long career as a Navy SEAL, Curt Cronin deployed 13 times and spent more than four years overseas. In that time, living and working in an environment where milliseconds made the difference between life and death and winning and losing, he honed his talent as a catalyst for transformation and rose to eventually lead the nation’s premier SEAL assault force. As a SEAL leader, he maximized his team’s effectiveness by forging unique and unlikely alliances. He transformed an offensive unit of Navy SEALs into a defensive Presidential protection unit in the midst of combat and single-handedly created the model for multi-disciplinary counter-terrorism operations out of a widely disparate patchwork of organizations as part of an Embassy team in the Middle East. Curt’s experiences as a SEAL reinforced his fundamental belief that the competitive edge for any organization in the information age is neither technology nor information, but the unparalleled power of an aligned team. Exclusively represented by Leading Authorities speakers bureau, Curt addresses the art of leadership, organizational change for the information age, and the talent of harnessing your own courage and heroism to inspire and empower individuals and teams.
Curt is dedicated to inspiring individuals, teams, and organizations to reach their highest potential by tapping into their inner hero. With experience counseling renowned entities like AIG, Disney, HP, and the Miami Dolphins, he excels in maximizing human potential and leveraging team strengths for extraordinary outcomes. His presentations emphasize the creation of a shared purpose, harnessing the talents of team members, and fostering decisive action aligned with a leader's vision.
Curt, an experienced combat veteran, is also a seasoned entrepreneur and founder of Aiki Partners. Leveraging insights from military, academic, and business realms, he advises organizations, from Fortune 500 companies to startups, on fostering a culture of execution and innovation. Previously, he co-founded Mastery Technologies, Inc., and worked with General Stan McChrystal at the McChrystal Group. Curt holds an MBA from a joint program at the London School of Economics, NYU Stern School of Business, and HEC School of Management. A distinguished graduate of the United States Naval Academy, he has received multiple awards for his service. Curt lives with his wife, Julia, and their five children.
Connect with Dwayne Kerrigan
Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/
Facebook: https://www.facebook.com/businessofdoingbusinessdk
Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/
Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his...
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Join Dwayne for an enlightening talk with Matt Shearer, a business leader who lays down the blueprint behind Under Armours' rapid growth in diverse global markets. The discussion delves into various leadership strategies, including building trust, promoting transparency, and endorsing empowerment, while underlining the essential role of data-driven analytics and a deep understanding of the consumer base. Matt believes that his sports background and commitment to continual learning have been essential in his ability to construct a well-balanced team that holds each other accountable, ultimately leading to the company's success.
Matt Shearer is a highly motivated business leader and brand management executive with over 23 years of experience building teams and driving results on a global scale. He is a proven operator and general manager with extensive experience establishing market start-ups and repositioning and restructuring distressed businesses while scaling growth and driving operational efficiency.
Matt’s lifelong connection to sports helps to define his transformational leadership style. He is a culture-driven, non-hierarchal leader and architect of cross-functional and collaborative organizations. He leverages a strategic go-to-market process to feed prescriptive results.
Matt received a degree in Psychology from Loyola University in Maryland and is a member of YPO Maple Leaf (Toronto). Matt was a student-athlete, playing NCAA lacrosse in college, as well as playing professionally in both the National Lacrosse League and Major League Lacrosse. He played on the Canadian National Lacrosse Team for 10 years.
Matt has been happily married to his wife, Lizzy, since 2005 and is the father to two wonderful kids, Sophie and Luke. He enjoys music, staying active, traveling, skiing, golfing, entertaining, and spending a lot of time outdoors.
Connect with Dwayne Kerrigan
Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/
Facebook: https://www.facebook.com/businessofdoingbusinessdk
Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/
Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.
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In this 2-part episode, we continue our discussion with Canadian Olympian Heather Moyse. Heather sheds light on her experiences in sports, her journey to the Olympics, the role her upbringing played in her character, as well as her philosophies on life and achieving goals. She also touches upon the significance of being open to opportunities, making the most of challenges, taking a risk-oriented approach, and not getting hung up on the fear of rejection. Heather also shares her ‘pursuing goals is pursuing possibilities’ philosophy, emphasizing the importance of doing everything you can to achieve your potential and having peace with results along the way.
Be sure to check out Part 1:
https://youtu.be/KBn4BEnWJiw
https://podcasts.apple.com/ca/podcast/21-part-1-redefining-potential-and-gamifying-goals/id1708323202?i=1000646239683
Heather Moyse is one of Canada’s great multi-sport athletes. A four-time Olympian in two-man Bobsleigh, Heather won gold at the 2010 Winter Games in Vancouver, and again at the 2014 Games in Sochi. Before she was an Olympic champion, Heather was a mainstay on Canada’s Senior Women’s Rugby Team. Heather led Canada to silver in the 2013 Rugby Sevens World Cup, and was the top try scorer in the 2006 and 2010 Women’s Rugby World Cups. In 2016, Heather became only the second Canadian, and first Canadian female, to be inducted into the World Rugby Hall of Fame. Heather represented Canada in a third international sport in 2012, when she placed Top Five in two events at the Pan-Am Track Cycling Championships in Argentina.
And in 2016, before deciding to compete for her fourth Olympic Games in 2018 at 39, Heather climbed Antarctica’s highest peak, Mount Vinson, as part of an expedition to support the members of the Canadian Armed Forces.
Heather has a master’s degree in occupational therapy, and is a highly sought-after motivational speaker. Some of her past clients include TEDx, Arbonne, Canada Post, Loblaws, Royal Canadian Mint, Fidelity Investments, the Canadian Armed Forces, CIBC, Canadian Association of Emergency Physicians, Canadian Student Leadership Conference, Trillium Automobile Dealers Association, University of Waterloo, Atlantic Women in Law Enforcement, SunLife Financial, BMW, Ontario Teachers’ Pension Plan, and has shared the stage with author and leadership guru, John C. Maxwell.
Her best-selling book Redefining ‘Realistic’ was released in 2017. https://the-possibility-playground.myshopify.com/collections/books
Connect with Dwayne Kerrigan
Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/
Facebook: https://www.facebook.com/businessofdoingbusinessdk
Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/
Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a...
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In this episode, Dwayne sits down with the astonishing Heather Moyse, a name synonymous with perseverance and extraordinary success. Heather, a four-time Olympian, two-time Olympic gold medalist, World Rugby Hall of Famer, and celebrated author, offers insight into her incredible journey and sheds light on the power of resilience and self-belief. She shares her perspectives on goal-setting, confronting fear, and embracing challenges, highlighting the importance of overcoming self-sabotage and its impact on personal identity conceptualization.
Heather Moyse is one of Canada’s great multi-sport athletes. A four-time Olympian in two-man Bobsleigh, Heather won gold at the 2010 Winter Games in Vancouver, and again at the 2014 Games in Sochi. Before she was an Olympic champion, Heather was a mainstay on Canada’s Senior Women’s Rugby Team. Heather led Canada to silver in the 2013 Rugby Sevens World Cup, and was the top try scorer in the 2006 and 2010 Women’s Rugby World Cups. In 2016, Heather became only the second Canadian, and first Canadian female, to be inducted into the World Rugby Hall of Fame. Heather represented Canada in a third international sport in 2012, when she placed Top Five in two events at the Pan-Am Track Cycling Championships in Argentina.
And in 2016, before deciding to compete for her fourth Olympic Games in 2018 at 39, Heather climbed Antarctica’s highest peak, Mount Vinson, as part of an expedition to support the members of the Canadian Armed Forces.
Heather has a master’s degree in occupational therapy, and is a highly sought-after motivational speaker. Some of her past clients include TEDx, Arbonne, Canada Post, Loblaws, Royal Canadian Mint, Fidelity Investments, the Canadian Armed Forces, CIBC, Canadian Association of Emergency Physicians, Canadian Student Leadership Conference, Trillium Automobile Dealers Association, University of Waterloo, Atlantic Women in Law Enforcement, SunLife Financial, BMW, Ontario Teachers’ Pension Plan, and has shared the stage with author and leadership guru, John C. Maxwell.
Her best-selling book Redefining ‘Realistic’ was released in 2017. https://the-possibility-playground.myshopify.com/collections/books
Connect with Dwayne Kerrigan
Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/
Facebook: https://www.facebook.com/businessofdoingbusinessdk
Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/
Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.
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In this episode, join host Dwayne Kerrigan and guest Dr. Greg Wells as they dive deep into the realms of entrepreneurship, personal growth, and the science behind achieving less stress and more success. Dr. Greg Wells is a master in exercise and respiratory physiology, an endurance sports enthusiast, and an adventurer at heart. He forecasts how AI could revolutionize education and automate 'hustle and focus' tasks, allowing for more strategic thinking and creativity. Dr. Greg Wells shares the untapped potential of breathing, movement, and mindset in unlocking true entrepreneurial success.
At 15, a life-altering injury during a bodysurfing mishap didn't deter Dr. Greg Wells’s determination to return to competitive swimming. Through months of recovery and unwavering support, he not only fully healed but excelled, racing at Olympic Trials and later pursuing degrees in kinesiology.
Now a scientist and performance physiologist, Dr. Greg Wells explores human potential at the extremes, contributing to ground-breaking research. He serves as a scientist in Translational Medicine at the Hospital for Sick Children, which combines his passion for science advocacy and improving children's lives through physical activity.
With over 60 published papers and $1 million raised for research, Dr. Greg Wells has shared stages with influential figures like Richard Branson and has authored five best-selling books, demystifying science. As CEO of Wells Performance, he has collaborated with global leaders and organizations, aiming to enhance lives both personally and professionally.
Dr. Greg Wells’s diverse experiences, from hosting the Gemini Award-Winning Superbodies series to continuing endurance sports and expeditions, fuel his mission to inspire others to stretch their boundaries and unlock their full potential.
Connect with Dwayne Kerrigan
Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/ Facebook: https://www.facebook.com/businessofdoingbusinessdk Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/
Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.
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