Afleveringen
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Feeling stuck as a business owner? Our latest episode explores the powerful Change Formula! Learn how dissatisfaction and vision can be your keys to overcoming resistance to change.
Time Stamps
00:51 - Episode Intro01:42 - Introducing the Change Formula04:44 - Understanding Resistance to Change08:58 - Overcoming Fear and Inertia13:09 - Applying the Change Formula in Business14:24 - Real-Life Example: Flooring Contractor21:35 - The Role of Environment in Change23:40 - Final Thoughts on the Change Formula30:17 - Episode OutroLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Resources
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From $0 to $10M in 8 years! Learn about leadership, growth, and resilience as Mike Kelley shares his incredible journey from the army to building a thriving HVAC business.
Time Stamps
01:09 - Episode Intro03:17 - Get to Know Mike Kelly04:31 - From Military Service to Air Conditioning08:12 - Starting and Growing Troops HVAC10:11 - Challenges and Successes in Business12:16 - Customer Service and Company Culture17:49 - Financial Hurdles and Growth Strategies19:44 - Scaling Up: From Zero to Millions21:31 - Overcoming Cash Flow Issues27:32 - A Modest Beginning28:28 - The Real Heroes Behind the Scenes28:44 - Taking Control of Compensation32:14 - Employee Growth and Challenges34:56 - Transparency and Fair Compensation42:14 - The Importance of Good Bookkeeping44:02 - Adopting Technology for Efficiency47:08 - Strategic Growth and Consolidation51:16 - Leadership and Future Goals54:26 - Lessons Learned and Final ThoughtsLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Snippets from Mike Kelley
"I've always had the mentality, the only thing I can't fix is something that ain't broken.""I find that in any class setting, the person who usually learns the most is the teacher.""We're always the first call with these customers because we choose to be that. We always answer. We're always the first call." "You never let another tool belt get into your building."
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Discover how the job market is shifting and what you can do to stay ahead. Our newest episode dives deep into attracting and retaining the best employees for your business. Don't miss it!
Time Stamps
00:51 - The Changing Job Market Landscape04:07 - Crafting Attractive Job Ads08:02 - Finding the Right Talent16:00 - Effective Use of Job Ads18:04 - The Importance of Clear Expectations22:19 - Creating Meaningful Work31:10 - Handling Toxic EmployeesLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Resources
CFC 204 - When You Know They Need to Go: Firing Employees The Right WayCFC 217 - Managing Overhead in Your BusinessNeed Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Martin Holland
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Are account issues driving you wild? This episode is packed with actionable tips to take control of your business accounts. Khalil and Martin also discuss common pitfalls and how to avoid them. Tune in!
Time Stamps
00:36 - Episode Intro01:05 - Understanding Account Ownership01:37 - Google My Business Setup02:43 - Managing Multiple Directories08:33 - Facebook and Instagram Management13:29 - Google Drive and Shared Drives19:28 - Email Delegation and Management22:26 - Website and Domain Management34:10 - Episode RecapLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Resources
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Ever lost track of an important SOP? Learn how AI and project management tools can help organize and manage your SOPs. Tune in and discover some game-changing techniques in this episode!
Time Stamps
00:51 - Episode Intro02:34 - Challenges in Managing SOPs11:17 - Integrating AI and Project Management Tools25:13 - Evaluating the Need for SOPs26:39 - When and How to Implement SOPs29:00 - Tools and Techniques for Effective SOP Management36:59 - Practical Tips and Real-World ExamplesLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Resources
SOP Library Template in ClickUpSOP Library Walkthrough in ClickUpSOP Library Template in Google SheetsSOP Library Walkthrough in Drive9 Essentials to an Organized Business Part 1 | Part 2 | Part 3The Evolution of a Business Owner with Jeff FinneyTim Ferris w/ Sam Corcos (The Ultimate Guide to Virtual Assistants, 10x Delegation, and Winning Freedom by Letting Go)Need Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Martin Holland
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Want to keep your business lean and mean? It's time you manage your overhead better! Listen in to learn practical ways to reduce your overhead and maximize profitability.
Time Stamps
00:47 - Episode Introduction01:06 - Defining Overhead Costs02:18 - Fixed vs Variable Costs04:36 - Impact of Overhead on Business Financials06:55 - Strategies to Reduce Overhead07:11 - Real-Life Examples and Client Stories23:50 - Managing Subscriptions and Expenses28:22 - Episode Takeaways30:45 - Episode OutroLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
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Tired of constantly micromanaging your team? Want to be a better business owner and leader? It's time to switch from task-based to responsibility-based delegation. Tune in to find out how it can change your management game!
Time Stamps
00:15 - Episode Intro04:31 - Task-Based vs. Responsibility-Based Delegation07:23 - Effective Delegation Practices11:49 - Identifying Areas For Delegation19:57 - Selecting the Right Person20:58 - The Importance of Attitude Over Skills29:57 - Challenges in Responsibility-based Delegation34:45 - Episode OutroLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Resources
“Delegation vs. Abdication” by Martin HollandCFC Episode 082 - DelegationCFC Episode 130 - The Obstacle is the WayCFC Episode 195 - Buy Back Your Time!Need Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Martin Holland
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Are you overwhelmed by day-to-day tasks and countless "priorities"? Do you know that vision is crucial in achieving focus? Tune in and learn how prioritizing your 'One Thing' can transform your workflow and how you do your business. Don't miss it!
Time Stamps
00:20 - Episode Intro01:51 - The 'One Thing' Concept05:54 - The Importance of Narrow Focus07:22 - Overcoming Obstacles to Focus12:03 - The Role of Vision in Your 'One Thing'17:02 - Setting SMART and FAST Goals18:38 - Accountability and Avoiding Distractions21:49 - Practical Steps to Identify Your 'One Thing'24:09 - Episode OutroLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Resources
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Ready to operate at a 40,000-foot level? Join us as we break down each stage of business evolution & uncover the traits of a top-tier contractor!
Time Stamps
00:36 - Episode Intro01:42 - Defining the 40,000 Foot Operator05:50 - Ground Level Operator: The Starting Point09:07 - Challenges and Strategies at 10,000 Feet15:37 - Reaching the 20,000 Foot Level22:49 - Delegating Responsibilities Effectively24:12 - Elevating to 30,000 Foot Level25:18 - The Importance of Data and Forecasting29:07 - The 40,000 Foot Operating Level32:02 - Qualities of a 40,000 Foot Operator34:59 - Valuation and Long-Term Strategy39:36 - The Adventure of Business Ownership40:39 - Episode OutroLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Resources
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Have you ever had a customer you just knew was trouble? Knowing when to part ways with a bad customer could save your business and sanity! Join us as we break down common red flag signs, plus real-life examples you might relate to. Tune in!
Time Stamps
00:34 - Episode Intro01:32 - Identifying Red Flags in Potential Customers02:48 - Indecisiveness03:58 - Unrealistic Timeline & Budget Expectations05:35 - The Self-Sourcing Customer08:02 - Excessive Haggling09:23 - No Boundaries10:57 - Customer Supremacy13:06 - Comparing Apples to Oranges15:20 - Making Decisions Beyond Their Intelligence16:51 - Lack of Understanding of the Effort Behind the Ask18:13 - The Option Assassins20:08 - Red Flags Recap21:32 - Real-Life Red Flag Examples35:44 - Episode TakeawaysLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Resources
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Organize, strategize, and grow your business with the right CRM tools! We discuss why every business needs a CRM and the essential features to look for. Listen in!
Time Stamps
00:30 - Introduction to CRMs02:14 - The Importance of Bookkeeping04:10 - Understanding CRM Features09:11 - Choosing the Right CRM for Your Business20:20 - Essential Features for CRM Beginners26:05 - Implementing and Pricing Your CRM38:20 - Episode OutroLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Resources
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Are inefficiencies and miscommunication prevalent in your company? Silos could be the root cause! Join us as we explore strategies to identify and break down these barriers, fostering better teamwork and streamlining operations.
Time Stamps
00:36 - Episode Intro01:16 - Tales from the Grain04:15 - Defining Business Silos05:54 - Examples of Silos in Business07:48 - Causes and Formation of Silos13:51 - Breaking Down Silos23:44 - The Dangers of Silos27:03 - Conclusion & Takeaways28:54 - Episode Outro
"The biggest reason that I see why a silo starts is that there's not a shared vision." - Khalil Benalioulhaj"The best leaders are aware of silos." - Khalil Benalioulhaj"Silos develop oftentimes naturally, and you need to spot them in your organization." - Martin Holland"The number one reason people leave jobs is unclear expectations." - Martin Holland
Quotable Moments from the ShowLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
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Struggling with job pricing? Find out why understanding the difference between markup and margin is crucial for your profitability. Tune in!
Time Stamps
00:16 - Storm Season in Oklahoma03:19 - Understanding Markup: Strategies and Common Pitfalls06:38 - The Importance of Accurate Job Costing20:10 - Understanding Markup vs. Margin22:32 - Intentional Bidding and Overhead Management28:32 - Practical Tips for ContractorsLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Resources
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Ever wonder why your business processes lead to stress and bottlenecks? We break down how process mapping can streamline operations and free up more time for you. Tune in!
Time Stamps
00:33 - Understanding Process Mapping09:07 - Utilizing Software to Streamline Processes10:59 - Dos & Don'ts When Creating Process Maps13:48 - The Importance of Clear Responsibilities24:17 - Benefits of Process Mapping27:39 - Episode OutroQuotable Moments from the Episode
"Most companies have processes, but are not written down." - Martin"An overcomplicated process with too many stages is too much to manage." - Khalil"A lot of times they're just not designing the process intentionally. It's just kind of happening. And it's like they're building a house without blueprints." - KhalilLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Resources
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Did you know that improving your company’s EBITDA can significantly boost your business’s value? Join us as we dive deep into why EBITDA is the magic number in business valuation and profitability analysis. Tune in!
Time Stamps
00:15 - Episode Intro01:43 - The Evolution of a Business Owner's Mindset03:19 - Understanding the Value of EBITDA04:05 - The Impact of Market Trends on Business Valuation09:06 - Diving Deeper into EBITDA Calculation14:54 - The Role of EBITDA in Business Sales and Valuation21:56 - Operational Excellence and Its Impact on EBITDA22:28 - The Mechanics of Private Equity and Rollups30:48 - Concluding Thoughts on EBITDA and Business ValueQuotable Moments from the Episode
"A business worth selling is a business worth keeping." - Khalil"Amortization is depreciation for nontangible assets." - MartinResources
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Could you be facing $500 daily penalties and not even know it? Find out how you can safeguard your business against these potential fines in this episode with Mark Robertson. You don’t want to miss this!
Time Stamps
00:35 - Episode & Guest Intro01:44 - Understanding Beneficial Ownership Information Report08:02 - Understanding Exemptions and Requirements11:41 - Penalties for Non-Compliance14:25 - Navigating the Filing Process25:59 - Practical Advice and Closing Thoughts27:52 - More About Mark Robertson30:07 - How to Reach Mark RobertsonQuotable Moments From the Show
"FinCEN has spent the last three years putting together regulations on how companies should report who the beneficial owners are and who the control people are for companies here in the United States. Those regulations kicked in effective January 1st of this year." -Mark Robertson"You have until the end of the year if you were formed before the beginning of this year. Now, if you were formed in January of this year, you have 90 days to do your filing. If next year you file a new company, then new companies filed after January 1, 2025, have 30 days to do their filing." -Mark RobertsonResources
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Struggling with cash management? Ever feel like you're guessing your way through your business finances? This episode might just be the lifeline your business needs! Learn why a weekly cash flow report isn't just good practice — it's essential.
Time Stamps
00:36 - Episode Intro03:06 - Understanding the Cash Flow Report10:42 - Profitability vs. Cash Flow13:27 - Avoiding the Pitfalls of Poor Cash Management18:26 - Strategies for Improving Cash Position20:57 - Maximizing Returns on Inventory Management22:06 - Innovative Inventory Management Strategies24:28 - Improving Cash Flow Through Receivables Management28:27 - Strategic Accounts Payable Management37:16 - Episode Outro
"Everyone has done this already. It's probably been in their head." -Khalil"Profitability and cash are completely different animals." -Martin"Look at the cash flow report, because that's going to give you the honest answer." -Khalil"One of the first things you do is prompt billing." -Martin"Don't self deselect and say, It can't be done." -Martin
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Considering bringing on a partner in your business? Find out why having a solid operating agreement is crucial for a successful partnership. Patrick Lane shares key insights you can't afford to overlook!
Time Stamps
00:05 - Episode & Guest Intro02:57 - The Importance of Operating Agreements05:13 - When Do You Need an Operating Agreement?08:33 - Key Provisions in Operating Agreements11:05 - Navigating Partnership Dynamics and Legal Advice13:02 - The Real Costs of Legal Disputes in Partnerships14:38 - Management and Financial Considerations in Operating Agreements22:33 - Addressing Distributions, Divorces, and Disputes25:58 - Navigating Tax Provisions in Operating Agreements26:45 - The Importance of CPA Involvement in Business Startups27:37 - Exit Strategies and Expulsion Provisions29:00 - The Essentials of Buy-Sell Agreements31:45 - Funding and Valuation in Buy-Sell Agreements36:47 - Ownership and Voting Rights in Business Partnerships40:47 - Employee Ownership: Pros and Cons43:08 - Non-Compete and Non-Solicitation Agreements47:24 - Building a Strong Advisory Team for Your Business52:46 - Final Thoughts and Advice on Operating AgreementsResources
The Advisor Mentor ChecklistNeed Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Patrick Lane
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Struggling with letting go of underperforming employees? Dive into the emotional and financial complexities of letting go and learn about the importance of hiring slowly and firing quickly. Tune in!
Time Stamps
00:23 - Episode Intro01:21 - The Human Side of Firing04:01 - The Impact of Personal Relationships on Decision-Making06:02 - Objective Metrics vs. Subjective Feelings in Firing Decisions08:23 - The Importance of Core Behaviors and Objective Evaluation15:33 - The Business Impact of Removing Underperforming Employees20:02 - Making the Uncomfortable Decision for Business Health22:12 - Building a Winning Team Culture23:46 - Hiring Slowly, Firing Quickly25:43 - Episode OutroQuotable Moments from the Episode
"When you're firing somebody, you're telling them they're no good. They don't measure up. And people don't want to do that to people.” - Martin Holland“Your profit or loss is pretty much tied up in how well your labor does. Everything else matters, but labor is the one where you get it right and it goes well, get it wrong and it blows everything up.” - Martin Holland“It's okay to let go of a great person if it means a healthy business, in my opinion. - Khalil BenalioulhajResources
CFC Episode 070 - When You Know They Need to GoWhen You Know They Need to Go: Firing an Employee Need Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Martin
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Thinking HR is only for the 'big players'? Think again! This episode with HR expert Sara Anwar breaks down why HR is crucial for small businesses and growing contractors. Tune in!
Time Stamps
01:41 - Intro to Sara Anwar03:19 - Sarah's Journey into HR06:31 - HR Essentials for Small Businesses10:54 - Understanding Handbooks and Job Descriptions13:53 - The Importance of Onboarding and Training16:2 - Adjusting Job Descriptions20:19 - Handling HR for Growing Businesses26:09 - Navigating HR for Subcontractors28:05 - Consequences of Misclassification30:39 - The Essential Components of an HR Handbook37:30 - Choosing the Right HR Software for Small Businesses40:23 - Understanding HR Consulting and Software Costs46:07 - Navigating Employment Contracts and Compensation Models49:24 - How to Get in Touch with Sara AnwarQuotable Moments from Sara Anwar
"Sometimes things can go sour when you are running a business. Things change the relationship at times. So I would still harp on having a set of guidelines.""When you get to about 20 to 30 employees, you probably should think about having a full time HR.""We want to treat them well, but we need to be very careful about every little thing. This really needs to be airtight to make sure they don't have cause later to say, "I should be an employee as opposed to a contractor.""Internet and email and social media use. That's a hot topic these days!""It [HR] may cost just a little upfront, but it's certainly better than paying the fines, and the lawsuit money, and settlements that can come out of not having it."Need Help Producing High-Quality Podcast Content Without The Headache? SCHEDULE YOUR DISCOVERY CALL WITH DEMANDCAST!
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