Afleveringen
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This is a special new episode of âThe Experience,â brought to you by Avaya, where weâre bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers, and others who are bringing to life the future of experiences. Today, guest host Kim Howland, Avayaâs Global VP of Marketing, is joined by the companyâs CEO, Alan Masarek, for a conversation on the future of the organization as Avaya turns the page from its financial restructuring. They discuss the four key objectives Avaya will be investing in; what customers, partners, and shareholders can expect over the next six months; and much more. Press play and join us for another engaging conversation about the future of experiences. And, if youâve enjoyed the show, donât forget to like us, and subscribe so you donât miss another exciting episode of âThe Experience,â brought to you by Avaya.
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Twitter @AvayaFacebook @AvayaInstagram @AvayaIncYouTube @AvayaLinkedIn @AvayaPresented by Avaya
www.Avaya.com
Avaya ENGAGE is going virtual! Catch a live stream from the main stage and choose from over 20 breakout sessions â all part of a free, three-day virtual experience June 19-21. Donât miss our CEO, Alan Masarek, sharing his vision of Avayaâs next level service and technology; guest speaker, Mark Pollock, whose story involves pursuing the use of technology to cure paralysis; and Avayaâs Product & Engineering team showcasing our innovative technologies and the ability to choose your journey forward!
Register for ENGAGE virtual here!
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Welcome back for another wonderful episode of âThe Experience,â brought to you by Avaya, where weâre bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers, and others who are bringing to life the future of experiences. On todayâs show, guest host and Avayaâs Head of Analyst and Influencer Relations, Chris Bain, sits down with Tom Cheong, Founder and Managing Director of Silver Spring Pathfinder, a company with a goal of creating meaningful employment for the disadvantaged in Singapore using technology as an enabler. Tom joins Chris to talk all about the amazing work he and his company are doing to get disadvantaged people into work, and the technology powering their efforts. So get ready for another insightful conversation about the future of experiences. And, if youâve enjoyed the show, donât forget to like us, and subscribe so you donât miss another exciting episode of âThe Experience,â brought to you by Avaya.
To learn more about the incredible work Tom Cheong and his team are doing, visit the Silver Spring Pathfinder website.
Follow Us
Twitter @AvayaFacebook @AvayaInstagram @AvayaIncYouTube @AvayaLinkedIn @AvayaPresented by Avaya
www.Avaya.comAvaya ENGAGE is going virtual! Catch a live stream from the main stage and choose from over 20 breakout sessions â all part of a free, three-day virtual experience June 19-21. Donât miss our CEO, Alan Masarek, sharing his vision of Avayaâs next level service and technology; guest speaker, Mark Pollock, whose story involves pursuing the use of technology to cure paralysis; and Avayaâs Product & Engineering team showcasing our innovative technologies and the ability to choose your journey forward!
Register for ENGAGE virtual here!
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Zijn er afleveringen die ontbreken?
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Welcome back to âThe Experience,â brought to you by Avaya, where weâre bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers, and others who are bringing to life the future of experiences. Today, Avayaâs Head of Analyst Relations and Storytelling and guest host Chris Bain, speaks with Bryant Richardson, the fractional Chief Information Officer for Skybridge Americas and President of Real Blue Sky, LLC. The pair speak about the best ways to enhance customer and employee experience in the contact center through cloud, as well as the value created by transitioning from an on-premises solution. Sit back and enjoy this timely conversation about the future of experiences. And, if youâve enjoyed the show, donât forget to like us, and subscribe so you donât miss another exciting episode of âThe Experience,â brought to you by Avaya.
Follow Us
Twitter @AvayaFacebook @AvayaInstagram @AvayaIncYouTube @AvayaLinkedIn @AvayaPresented by Avaya
www.Avaya.comWe also wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya ENGAGE 2023, follow this link.
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Welcome back for another wonderful episode of âThe Experience,â brought to you by Avaya, where weâre bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers, and others who are bringing to life the future of experiences. On todayâs show, guest host and Avayaâs Head of Global Marketing, John Colvin, speaks with the Vice President of Channels at Avaya, John Lindsley, about the ways Avaya is enabling partners to innovate without disruption. They also discuss the best ways to leverage technology to grow your business while engaging customers across multiple touchpoints. So, press play and get ready for another thought-provoking conversation about the future of experiences. And, if youâve enjoyed the show, donât forget to like us, and subscribe so you donât miss another exciting episode of âThe Experience,â brought to you by Avaya.
Follow Us
Twitter @AvayaFacebook @AvayaInstagram @AvayaIncYouTube @AvayaLinkedIn @AvayaPresented by Avaya
www.Avaya.comWe also wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya ENGAGE 2023, follow this link.
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Welcome back to âThe Experience,â brought to you by Avaya, where weâre bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers, and others who are bringing to life the future of experiences. As we wrap up Season 2 of âThe Experience,â we're excited to announce that our final episodes will be guided by a fantastic selection of different guest hosts. We hope you'll enjoy hearing some new voices as we conclude our second season. If youâve enjoyed the show, donât forget to like us, and subscribe so you donât miss another exciting episode of âThe Experience,â brought to you by Avaya.
Follow Us
Twitter @AvayaFacebook @AvayaInstagram @AvayaIncYouTube @AvayaLinkedIn @AvayaPresented by Avaya
www.Avaya.com
We also wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya ENGAGE 2023, follow this link.
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Welcome back for another wonderful episode of âThe Experience,â brought to you by Avaya, where weâre bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers, and others who are bringing to life the future of experiences. We have a very special episode in store today! Special guest host and Avayaâs Head of Corporate Communications and Influencer Relations Ginny Davis-Lee, hosts a thoughtful discussion in honor of International Womenâs History month. Join her as she sits down with Kathy Sobus - Senior Director of Collaboration Go-To-Market at ConvergeOne, Michelle Taylor - Chief Information Officer for Leon County Government, and Tammie Briscoe â Vice President of Customer Support for North America at Avaya, to talk all about supporting, uplifting, and celebrating women in tech, not just this month but everyday. If youâve enjoyed the show, donât forget to like us, and subscribe so you donât miss another exciting episode of âThe Experience,â brought to you by Avaya.
Follow Us
Twitter @AvayaFacebook @AvayaInstagram @AvayaIncYouTube @AvayaLinkedIn @AvayaPresented by Avaya
www.Avaya.com________________________________________________________
We also wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya ENGAGE 2023, follow this link.
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Itâs time for another exciting episode of âThe Experience,â brought to you by Avaya, where weâre bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers, and others who are bringing to life the future of experiences. On this episode, host Steve Forcum is joined by Avayaâs Customer Engagement Solution Sales Lead for the Middle East, Africa & Turkey, Ahmad Dorra. Together, Ahmad and Steve explore the metaverse, explaining what it is, and unpacking how organizations can deliver customer experience within this new digital frontier.
If youâve enjoyed the show, donât forget to like us, and subscribe so you donât miss another exciting episode of âThe Experience,â brought to you by Avaya.
Follow Us
Twitter @AvayaFacebook @AvayaInstagram @AvayaIncYouTube @AvayaLinkedIn @AvayaPresented by Avaya
www.Avaya.com________________________________________________________
We also wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya ENGAGE 2023, follow this link.
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Welcome back to another episode of âThe Experience,â brought to you by Avaya, where weâre bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers, and others who are bringing to life the future of experiences. On todayâs episode airing on International Womenâs Day, Steve is joined by the C.I.O. and Director of I.T. for Pennsylvania's Dauphin County, Elizabeth Zeigler Parry. Together, Elizabeth shares with Steve some of the challenges of digitizing government communications and the rewards of pivoting to the cloud. This is an episode you do not want to miss! Make sure if youâve enjoyed the show, to like us and subscribe so you stay up to date on the latest exciting episodes of âThe Experience,â brought to you by Avaya.
Follow Us
Twitter @AvayaFacebook @AvayaInstagram @AvayaIncYouTube @AvayaLinkedIn @AvayaPresented by Avaya
www.Avaya.com
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We also wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya ENGAGE 2023, follow this link.
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Welcome back to another episode of âThe Experience,â brought to you by Avaya, where weâre bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers, and others who are bringing to life the future of experiences. Today is a very special episode! We are celebrating Black History Month with a special panel discussion hosted by our own Steve Forcum. For the conversation, Steve is joined by Avaya employees Roger McDaniel, Service Provider Channel Sales; April Owusu, Solutions Marketing Specialist; and Ariel Wilkins, Public Sector Marketing Manager. Together, the group discusses their support for and celebration of Black History Month and shares some of their own personal stories and experiences. Make sure, if youâve enjoyed the show, to like us and subscribe, so you stay up to date on the latest exciting episodes of âThe Experience,â brought to you by Avaya.
Follow Us
Twitter @AvayaFacebook @AvayaInstagram @AvayaIncYouTube @AvayaLinkedIn @AvayaPresented by Avaya
www.Avaya.com________________________________________________________
We also wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya ENGAGE 2023, follow this link.
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Welcome back to another episode of âThe Experience,â brought to you by Avaya, where weâre bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers, and others who are bringing to life the future of experiences. On this episode, host Steve Forcum is joined by Avayaâs Chief Human Resources Officer, Anna-Marie Crowley, who helps spearhead Avaya to be a destination place to work. Anna-Marie joins Steve to talk all about the best ways to keep employees engaged in a âWork from Anywhereâ world and what the office of the future may look like. This is one episode you donât want to miss. Donât forget, if youâve enjoyed the show, like us and subscribe so you stay up to date on the latest exciting episodes of âThe Experience,â brought to you by Avaya.
Follow Us
Twitter @AvayaFacebook @AvayaInstagram @AvayaIncYouTube @AvayaLinkedIn @AvayaPresented by Avaya
www.Avaya.com________________________________________________________
We also wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya ENGAGE 2023, follow this link.
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Welcome back to another episode of âThe Experience,â brought to you by Avaya, where weâre bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers and others who are bringing to life the future of experiences. On this episode, host Steve Forcum is joined by Adventure Racing legend, multi-sport athlete, coach, author and speaker, Nathan Faâavae! Nathan joins Steve to talk all about endurance in the face of adversity, team building, effective collaboration, and so much more.
To find out more about Nathanâs professional coaching and training services or to purchase his book: Adventurer at Heart, visit this website.
If youâve enjoyed the show, donât forget to like us and subscribe so you donât miss another exciting episode of âThe Experience,â brought to you by Avaya.
Follow Us
Twitter @AvayaFacebook @AvayaInstagram @AvayaIncYouTube @AvayaLinkedIn @AvayaPresented by Avaya
www.Avaya.com
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We wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya Engage 2023, follow this link.
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Here on The Experience by Avaya, we share insights into the future of customer and employee experiences.
If youâre enjoying this show, please be sure to like, rate, subscribe, and leave a review wherever you listen to your podcasts. Weâll have another episode coming soon!
Follow Us
Twitter @AvayaFacebook @AvayaInstagram @AvayaIncYouTube @AvayaLinkedIn @AvayaPresented by Avaya
www.Avaya.com________________________________________________________
We wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya Engage 2023, follow this link.
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Here on The Experience by Avaya, we share insights into the future of customer and employee experiences.
If youâre enjoying this show, please be sure to like, rate, subscribe, and leave a review wherever you listen to your podcasts. Weâll have another episode coming soon!
Follow Us
Twitter @AvayaFacebook @AvayaInstagram @AvayaIncYouTube @AvayaLinkedIn @AvayaPresented by Avaya
www.Avaya.com________________________________________________________
We wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya Engage 2023, follow this link.
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Welcome back to another episode of âThe Experience,â brought to you by Avaya, where weâre bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers and others who are bringing to life the future of experiences. On this episode, host Steve Forcum is joined by Avaya's Education Vertical Director, Julie Johnston! Together, Julie and Steve discuss trends in next generation learning tools, and how those tools can be best utilized to attract and retain students in the current era of declining university enrollment.
For additional resources, follow these helpful links:
Spaces Learning websiteSpaces Learning for Higher Education Case StudyAims Community College Reduces Phone System Workload by 30% Using Avaya SolutionFlorida State University Serves its Students and Community Through Innovation and Collaboration | AvayaIf youâve enjoyed the show, donât forget to like us and subscribe so you donât miss another exciting episode of âThe Experience,â brought to you by Avaya.
Follow Us
Twitter @AvayaFacebook @AvayaInstagram @AvayaIncYouTube @AvayaLinkedIn @AvayaPresented by Avaya
www.Avaya.com
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We wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya Engage 2023, follow this link.
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Welcome back to another episode of âThe Experience,â brought to you by Avaya, where weâre bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers, and others who are bringing to life the future of experiences. On this episode, host Steve Forcum is joined by the Founder, CEO, and Lead Analyst at Aragon Research, Jim Lundy. Having 30 years of technology and management experience, Jim recently released The New Playbook for Unified Communications & Collaboration focused on the concept of hybrid cloud â a unique blend between public SaaS, cloud, and private cloud. Steve and Jim dive into the benefits of hybrid cloud and discuss why large enterprises should be seriously considering it as an option for the future.
You can follow Jim on Linkedin and you can learn more about the exciting work Aragon Research is doing on their website.
If youâve enjoyed the show, donât forget to like us and subscribe so you donât miss another exciting episode of âThe Experience,â brought to you by Avaya.
Follow Us
Twitter @AvayaFacebook @AvayaInstagram @AvayaIncYouTube @AvayaLinkedIn @AvayaPresented by Avaya
www.Avaya.com
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We wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya Engage 2023, follow this link.
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Here on The Experience by Avaya, we share insights into the future of customer and employee experiences.
If youâre enjoying this show, please be sure to like, rate, subscribe, and leave a review wherever you listen to your podcasts. Weâll have another episode coming soon. Happy Thanksgiving!
Follow Us
Twitter @AvayaFacebook @AvayaInstagram @AvayaIncYouTube @AvayaLinkedIn @AvayaPresented by Avaya
www.Avaya.com________________________________________________________
We wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya Engage 2023, follow this link.
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Welcome back to another episode of âThe Experience,â brought to you by Avaya, where weâre bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers and others who are bringing to life the future of experiences. For this episode, Avayaâs Chief Human Resource Officer, Anna-Marie Crowley, is guest hosting for Steve Forcum and speaking with Reeva Kymer, the Director of ESG and Philanthropy at Avaya. Together, Reeva and Anna-Marie discuss Avayaâs 2021 Corporate Responsibility Report and share some highlights from the companyâs ESG performance.
Avayaâs 2021 Corporate Responsibility Report highlights include:
Utilizing Avaya technology to meet societal needs, Avaya delivered exceptional education experiences, helped businesses grow, and supported persons with disabilities.Reinforcing its commitment to diversity, equity, inclusion, and belonging (DEIB), Avaya added âInclusionâ to the companyâs cultural principles.Hosting the seventh annual Month of Givingâa spirited campaign that brings together employees, partners, suppliers, and customers from around the globeâin October of 2021. The Avaya community raised more than $140,000 to support its partner, Save the Children.Ongoing corporate social responsibility efforts (CSR) in India focused on programs enhancing the quality of education, utilizing our technology to improve access to health and education and building employability skills in support of poor and marginalized populations. Funds distributed by Avaya Indiaâs CSR program benefited more than 8,500 children and young adults between fiscal years 2020 and 2021.Driving employee engagement, Avaya launched its inaugural SPARK WEEK in February of 2022, consisting of education sessions designed to help employees learn and grow, both professionally and personally.Additional Resources
Learn more about Corporate Responsibility at AvayaRead our blogs:Avayaâs Commitment to a Responsible Supply ChainRecognizing and Empowering People: A View of Avayaâs DEIB InitiativesAvayaâs Environmental, Social, and Governance StrategyâCreating Better Experiences WorldwideIf youâve enjoyed the show, donât forget to like us and subscribe so you donât miss another exciting episode of âThe Experience,â brought to you by Avaya.
Follow Us
Twitter @AvayaFacebook @AvayaInstagram @AvayaIncYouTube @AvayaLinkedIn @AvayaPresented by Avaya
www.Avaya.com
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We wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya Engage 2023, follow this link.
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Here on The Experience by Avaya, we share insights into the future of customer and employee experiences.
If youâre enjoying this show, please be sure to like, rate, subscribe, and leave a review wherever you listen to your podcasts. Weâll have another episode coming soon!
Follow Us
Twitter @AvayaFacebook @AvayaInstagram @AvayaIncYouTube @AvayaLinkedIn @AvayaPresented by Avaya
www.Avaya.com________________________________________________________
We wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya Engage 2023, follow this link.
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Welcome back to another episode of âThe Experience,â brought to you by Avaya, where weâre bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers and others who are bringing to life the future of experiences. For this episode, Steve Forcum is speaking with the Financial Services Sales Director at Avaya, Bob Backes and the Customer, Sales and Service Managing Director at Accenture, John McNally. Bob and John join Steve to discuss using AI technology to make banking and financial services more effortless for customers, as well as employees.
You can follow Bob Backes on LinkedIn, as well as John McNally and you can learn more about the exciting work Accenture is doing on their website.
If youâve enjoyed the show, donât forget to like us and subscribe so you donât miss another exciting episode of âThe Experience,â brought to you by Avaya.
Follow Us
Twitter @AvayaFacebook @AvayaInstagram @AvayaIncYouTube @AvayaLinkedIn @AvayaPresented by Avaya
www.Avaya.com
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We wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya Engage 2023, follow this link.
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Welcome back to another episode of âThe Experience,â brought to you by Avaya, where weâre bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers and others who are bringing to life the future of experiences. On this episode Steve Forcum is joined by the Practice Leader in Digital Workspace at Omdia, Tim Banting. Tim sits down with Steve to talk all about composable enterprises and how they are able to innovate and adapt rapidly and dynamically.
Donât forget you can follow Tim Banting on LinkedIn, and Twitter, and you can learn more about the amazing work Omdia is doing on their website.
If youâve enjoyed the show, donât forget to like us and subscribe so you donât miss another exciting episode of âThe Experience,â brought to you by Avaya.
Follow Us
Twitter @AvayaFacebook @AvayaInstagram @AvayaIncYouTube @AvayaLinkedIn @AvayaPresented by Avaya
www.Avaya.com
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We wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya Engage 2023, follow this link.
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