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  • The rise of generative artificial intelligence is a stress test for data governance and management. And an opportunity for data stewards to shine.

    When Neil Cooke became the Chief Data Officer at the Texas Department of Information Resources in 2022, generative artificial intelligence (GenA) was not on the horizon. The role was focused on data governance and collaborating with state agencies in overseeing the shared open data portal. It is tempting — and a little clickbaity — to say GenAI changed all that. But that would be factually incorrect. In fact, all the behind-the-scenes work on data management and governance has gone a long way toward preparing the state to meet the challenges — and take advantage of the opportunities — of AI.Cooke talked about data disciplines as a precursor to the effective use of artificial intelligence on our occasional series, Government A to Z, with TFIC co-host and Government Technology Staff Writer Ashley Silver along with two colleagues from Governing — Staff Writer Zina Hutton and Digital Editor Zoe Manzanetti.

    Show NotesHere are the top 3 takeaways from this episode:

    An Evolving Strategic Role:

    Chief Data Officers (CDOs) and data management officers play pivotal roles in navigating government challenges by overseeing data governance practices and promoting collaboration across agencies. Their responsibilities include breaking down data silos, ensuring data quality, and fostering a culture where data is valued and managed effectively.

    AI’s Transformative Potential:

    Artificial Intelligence (AI) emerges as a transformative tool in addressing governmental challenges, offering opportunities for automation, enhanced decision-making, and predictive analytics. However, the effectiveness of AI models heavily relies on the quality and security of the data they’re trained on, emphasizing the importance of robust data governance frameworks.

    Collaborative Approach:

    Collaboration between government entities, AI advisory councils, and technology experts is essential for responsible AI development and effective data governance. Initiatives such as data literacy programs and AI user groups facilitate knowledge sharing and best practices dissemination, fostering a collaborative environment for addressing governmental challenges.

    Related Links to stories related to this episode:

    Texas DIR Appoints Neil Cooke to Lead State Data Initiatives Agency's New State Chief Data Officer to Oversee Open-Data Portal

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  • Reducing traffic deaths is a compelling proposition, but it gets complicated when trying to make it so.

    Reduced enforcement of traffic laws, increased rates of driver impairment, cellphone distractions and street designs that prioritize speed have helped reverse long-standing traffic safety gains in American cities.Programs like Vision Zero, aimed at eliminating traffic deaths, face challenges in implementation and efficacy, though success stories like Hoboken, N.J., offer hope. Federal initiatives such as Safe Streets and Roads for All provide substantial funding opportunities for cities to enhance street safety. However, administrative barriers may hinder smaller municipalities from accessing these resources.In TFIC’s occasional series, Your Mileage May Vary, and Senior Writer Jared Brey (Governing) and Senior Writer Skip Descant (Government Technology*) explore how controversies around street design interventions — so-called traffic calming — like bike lanes and curb extensions highlight the challenges of balancing various transportation needs and navigating public perceptions. Technology plays a crucial role in supporting infrastructure improvements, from speed monitoring to data-driven safety assessments. In the aftermath of the Baltimore bridge collapse, the daunting task of rebuilding underscores the importance of robust infrastructure planning and response mechanisms.

    SHOW NOTES

    Here are the top 5 takeaways from this episode:

    Traffic Safety Trends: Despite long-term declines in traffic fatalities, American cities have experienced a concerning uptick in traffic-related deaths and collisions, particularly during the pandemic, attributed to factors like reduced enforcement and increased impairment. Challenges of Vision Zero: While programs like Vision Zero aim to eliminate traffic deaths, implementation faces hurdles, with mixed success in cities like San Francisco. Strategies include redesigning streets for safety and setting ambitious goals, but efficacy varies across contexts. Federal Funding Opportunities: Federal initiatives such as Safe Streets and Roads for All offer substantial funding to enhance street safety, but smaller municipalities may face administrative challenges in accessing these resources, highlighting the need for capacity-building support. Controversies in Street Design: Controversies around street interventions like bike lanes and curb extensions underscore the challenges of balancing diverse transportation needs and navigating public perceptions, with technology playing a crucial role in supporting infrastructure improvements. Lessons from Infrastructure Failures: Infrastructure failures like the Baltimore bridge collapse highlight the importance of robust planning and response mechanisms, underscoring the daunting task of rebuilding and its potential impacts on regional and global trade.

    Related Links to stories referenced in the episode:

    How Hoboken Has Gone Years Without a Traffic Death Pedestrian Fatalities Reach Record High

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  • A 50-state investigation in data journalism suggests the answer is, not yet. The AI agent was insightful on a number of fronts; but, while not descending into hallucinations, its mind strayed from instructions as the experiment went on.

    Government Technology Data Reporter Nikki Davidson tasked Google’s AI tool Gemini (formerly Bard) to explore AI’s perspective on government technology use. Davidson’s innovative approach involved treating AI as a collaborative partner to generate insights on AI’s potential applications in government.

    Despite Gemini’s occasional inaccuracies and deviations from instructions, Davidson’s project yielded diverse and unexpected use cases across different areas, such as mental health, opioid use and climate change.Gemini’s recommendations extended to climate challenges and infrastructure needs, reflecting a surprisingly deep understanding of regional concerns. Gemini itself suggested it would be five to 10 years before AI is fully integrated in government operations, emphasizing that it is inevitable for government.

    Believing turnabout is fair play, Davidson asked Gemini for feedback on her work. It gave the article a strong numerical grade on a scale of 1 to 10 but did have suggestions on how to make it better. Human reviewers, including Benjamin Palacio, a senior IT analyst with Placer County, Calif., highlighted both the promise and challenges of AI applications, particularly in sensitive areas like mental health support. Davidson views AI as a valuable tool but underscores the necessity of human oversight and awareness of its limitations.

    SHOW NOTES

    Takeaways:

    AI can be used as a tool to explore the best uses of technology in government. Surprising use cases of AI in government include mental health and opioid abuse awareness. Ethical concerns arise when AI suggests analyzing sensitive data like social media and medical records. Human intervention is necessary to ensure the accuracy of AI.

    Chapters:

    00:00 Introduction and Setting Up the Story

    00:39 Using AI to Explore Government Use Cases

    04:10 The Maps and the Impact of the Story

    05:12 Surprising Use Cases of AI in Government

    07:18 Ethical Concerns and Gray Areas

    09:05 AI’s Role in Infrastructure and Climate

    10:26 Realistic Timelines for AI Implementation

    11:22 The Relationship With AI and Hallucinations

    13:17 AI’s Opinion on the Worth and Accuracy of the Work

    14:19 Responses from Human Reviewers

    15:30 AI as a Tool With Limitations

    16:23 Conclusion and Future Possibilities

    Related Links to items referenced in the episode:

    How Does AI Predict Governments Will Use AI? It Depends Where You Live Center for Public Sector AI, a division of e.Republic, the parent company of Government Technology and Governing.

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  • The reinvention of a Virginia city built by railway robber barons as a biotech hub defies default strategies of trying to attract new players to do what was done by the companies that left or closed. The story of Roanoke shares the cover of the rebooted print edition of Governing magazine* with a feature on what states are doing to increase the availability and affordability of housing.Governing Editor Alan Greenblatt discusses the magazine’s return to print after five years of being web-only. Greenblatt emphasizes the value of a physical magazine for high-level government officials, providing in-depth analysis and innovative ideas on pressing issues. The magazine aims to offer a thoughtful and lasting resource that readers can reference on their desks, offering a break from the overwhelming flood of web-based information.The cover stories feature Roanoke’s successful transition to biotech and the growing concern of housing shortages addressed by state policymakers.Here are the takeaways from this episode:

    SHOW NOTES

    Solving the Economic Development Puzzle: Roanoke, Va., faced economic hardship when two Fortune 500 companies closed their headquarters. It was situation familiar to many communities that have lost major employers, leading to prolonged efforts to rebuild. However, Roanoke chose a different path. The city went all in on biotech, leveraging existing resources like Carilion Clinic and a new medical school from Virginia Tech. The shift resulted in a thriving biotech research institute that grew from one to over 500 employees.Shift in State Involvement in Housing: States are increasingly recognizing the widespread need for affordable and quality housing, leading them to take a more active role previously reserved for local governments.Zoning Policy Reform: States are reconsidering zoning policies, traditionally a local concern, as a factor contributing to housing cost increases and supply constraints. They are exploring changes to zoning laws to encourage more diverse housing options:

    West Coast: States like Oregon, Washington and California are permitting multifamily buildings in single-family areas to increase housing density. East Coast: Pennsylvania’s Whole-Home Repairs policy offers grants to homeowners for essential repairs, aiming to preserve existing housing stock. Meanwhile, Rhode Island explores a public developer model, inspired by Montgomery County, Md., to build mixed-income housing. Mountain West: Colorado purposefully introduced multiple housing reform bills with overlapping coalitions to build a broad base of support for legislative change. It has also taken administrative action to reduce turnaround for permitting and eliminate mandatory parking. Colorado took a page from what worked in Montana, which pursued policies that require cities to allow duplexes and accessory dwelling units in single-family areas to address housing affordability and supply issues.

    While zoning policy reform may address higher housing costs associated with restrictive zoning, it doesn't necessarily lead to immediate cost reduction.

    Importance of Transit Proximity: Progressive lawmakers recognize the benefits of building dense housing near transit hubs to reduce car dependency and improve efficiency in moving people.The issue also covers the turnover among school superintendents, citizenship for American Indians, city lobbying and the impact of clean energy credits.

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  • Lawmakers, industry players and parents are making moves to keep kids safe online, but their approaches vary widely. A bipartisan bill in the U.S. Senate is intended to shield children by requiring social media platforms to turn off addictive product features, and require companies to minimize mental health risks. New York state proposed restricting what it called “unhealthy social media usage” by prohibiting minors from accessing addictive feeds without parental consent. In the name of parental rights, Florida legislators considered sometimes competing bills to either ban those younger than 16 from social media altogether or require platforms to perform age verification of their users.

    For their part, platform companies have worked to pre-empt government regulation by introducing safeguards in their software to limit what kids can do online, and with whom.The question of who should regulate access to social media — government, industry or parents — is the focus of the debut of another occasional series, this one called Government A to Z, a generational take on the intersection of society, technology and government. It features TFIC co-host and Government Technology Staff Writer Ashley Silver along with two colleagues from Governing — Staff Writer Zina Hutton and Digital Editor Zoe Manzanetti.

    SHOW NOTES

    Here are the top 5 takeaways from this episode:

    Government Regulation: There are common themes in state-level legislation aimed at protecting the mental health of underage social media users. Measures address safeguards against concerns over bullying, harassment, sexual exploitation, anorexia, self-harm and predatory marketing. The 2024 legislative sessions in Florida, Arkansas and Utah all sought to regulate social media access for minors. Industry Self-Regulation: Meta's introduction of nighttime nudges is the latest industry attempt to provide teens with automated tools to manage social media time. The panel discusses its potential effectiveness and compares it to similar tools on YouTube and TikTok. Parental Supervision: The introduction of parental supervision tools highlights the importance of privacy, autonomy and collaboration between parents and tech companies but also raises the specter of permanent infantilization. Nothing Resolved: The rapidity of change in the tech industry and changing societal norms and expectations require continuing refinement of legislation and regulations concerning social media access for minors. It is reasonable to expect further legal battles, as lawmakers, parents and tech companies contend for the ability to shape the online experience of minors. Literacy: The panel emphasized the need for education, media literacy and ongoing dialog to address the complex challenges posed by teen social media usage.

    Related Links to stories referenced in the episode:

    States Eye Social Media Bans Despite Legal Roadblocks DeSantis Favors Toned-Down Social Media Restrictions Will Legislation Actually Keep Teens Off Social Media?

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  • The freedom of the open road would become a little less free if congestion pricing became widespread in America. The strategy aims to reduce traffic congestion by charging variable fees for driving at certain times in certain areas. Planners and policymakers see the potential revenue to offset declining gas tax receipts as vehicles become more fuel efficient.

    Decades after dynamic pricing was implemented by some international cities, only a relative handful of American cities — New York, Seattle, San Francisco, Los Angeles, Chicago, Boston and Washington, D.C. — have adopted plans for at least partial implementations of the pricing model.

    In the debut of an occasional series called Your Mileage May Vary, Senior Writers Skip Descant (Government Technology) and Jared Brey (Governing) join The Future In Context to explore the efforts to bring the model to America and whether resistance is waning. The story of congestion pricing underscores the complexity of transportation and infrastructure management; and highlights the importance of strategic planning, community engagement and adaptive policies to address evolving challenges effectively.

    SHOW NOTES

    Here are the top 5 takeaways from this episode:

    Congestion Pricing: The concept of congestion pricing, though controversial, is gaining traction as a means to manage traffic congestion, reduce greenhouse gas emissions and fund transportation infrastructure. It involves charging drivers for road usage, especially in congested areas, to incentivize alternative modes of transportation. Funding Challenges and Alternative Revenue Sources: Traditional funding sources like the gas tax are becoming insufficient due to factors such as increased fuel efficiency and the rise of electric vehicles. Policymakers are exploring alternative revenue sources like vehicle miles traveled (VMT) fees to sustainably fund transportation infrastructure projects. Public Engagement and Policy Design: Effective policy design requires thorough public engagement to understand community needs and concerns. Policymakers should align their goals, whether reducing congestion, cutting emissions or improving driving experiences, with the preferences of the public to garner support and ensure successful implementation. Economic, Social and Environmental Importance: Transportation and infrastructure are vital for economic growth, social well-being and environmental sustainability. They affect various aspects of life and are crucial for governments to manage effectively. Long-Term Perspective and Political Will: Implementing significant changes in transportation and infrastructure requires a long-term perspective and political will. Policymakers must navigate complex challenges, including public resistance, competing interests and the need for sustainable solutions that address both current and future needs.

    Related Links to stories referenced in the episode:

    To Sell Congestion Pricing Plans, Don’t Mention Climate Change Washington’s $15 Tolls Hope to Reduce Traffic, Increase Revenue After NYC, Will Los Angeles Be Next to Consider Congestion Pricing? Hope for Car-Haters

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  • Work is well underway in jurisdictions across the country to prepare for the next generation of doing the public’s business.

    Governments have the unenviable task of coming to terms with the promise and pitfalls of generative AI through the strictures of public policy. On this cover story episode of the podcast, the writers and editors from our sister publication, Government Technology, take us into the three-story package on a policy-driven approach to AI describe a growing body of work that points the path to the future.

    Show Notes

    Here are the top 10 takeaways from this episode:

    AI Guardrails: Policymakers start from the position that it is a necessity to establish guardrails for the safe and ethical use of AI in government policies. Safety and Privacy: The cover story emphasizes the importance of ensuring AI systems are used safely, protecting individual privacy rights and minimizing biases in decision-making processes. Jurisdictional Innovations: The three-story package on AI in the issue highlights a number of jurisdictions, including New Jersey, Utah and Santa Cruz County, Calif., for their innovative approaches to AI governance. Federal Regulations: The guests discuss the executive order from President Biden and state-level frameworks as part of the evolving framework of AI regulations in government. Human-Centered Policies: The package points to the significance of developing human-centered policies that prioritize the well-being and rights of individuals affected by AI technologies. Data Governance: Each of the three stories helps to unpack the crucial role of data governance in ensuring the quality, accuracy and ethical use of data powering AI systems. Vendor Selection: Government cannot do AI alone but it needs to have internal competence to select AI vendors as essential components of responsible AI adoption in government. Policymaker Collaboration: Getting AI right requires policymakers, data experts and other constituents to work together to shape responsible AI policies and regulations. Technology Education: MIT’s efforts to introduce AI education stand as an early exemplar of curriculum development in preparing the next-generation workforce. Digital Transformation: Columns in the issue address broader themes such as transparency in AI systems, and the persistent need for human copilots in digital transformation of government services.

    Related Links to stories referenced in the episode:

    Adam Stone, How Should Government Guide the Use of Generative AI? Julia Edinger, Where to Start With AI? Cities and States Offer Use Cases Nikki Davidson, A Good AI Program Must Start With Good Data Ben Miller, Making AI Work for Government: It All Comes Down to Trust Noelle Knell, MIT Program Fosters Early AI Education for Future Workforce Paul W. Taylor, Online Government Services Need a 'Human Copilot'

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  • The co-author of a new book suggests that when technology, data and collective effort converge, government, the tech industry and higher education can tackle major challenges while bringing a new generation into the workforce.

    Arun Gupta — a venture capitalist, academic and author — champions a union of government, academia and entrepreneurship to solve societal problems, stressing tech and data’s key roles in innovation and restoring trust. In an interview with Governing’s Carl Smith, Gupta sees government data as vital for improving services and tackling climate change and geopolitical strife, urging a move to fact-based debates for a sustainable future.

    SHOW NOTES

    Here are the top takeaways from this episode:

    Gupta wrote the book to address the growing desire among students for mission-oriented work and the need to harness optimism and innovation to solve societal issues through government collaboration. The book emphasizes the importance of technology in all organizations, including government, citing statistics about the age distribution of tech workers and the role of data in driving innovation and rebuilding trust between citizens and government. Gupta advocates for modernizing infrastructure to attract top talent to government, highlighting the need for interdisciplinary opportunities in academia and partnerships between the public and private sectors at the state level. He discusses the significance of utilizing government data to enhance services and user experiences, stressing the potential for data-driven approaches to address major societal challenges such as climate change and geopolitical conflicts. Gupta encourages a shift in the culture of debate toward facts and data, emphasizing the role of collective effort in creating a better, safer and more sustainable society in the face of existential threats.

    Related link to the book referenced in the episode:

    Arun Gupta, Gerard George and Thomas J. Fewer, Venture Meets Mission: Aligning People, Purpose, and Profit to Innovate and Transform Society, Stanford Business Books, 2024.

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  • Mental health, climate and workforce are at the core of a complex cluster of issues confronting lawmakers in this year.

    Legislators are under growing public pressure to address mental health challenges, implement climate policies and stabilize public pensions, while also dealing with workforce shortages. And those are just the top of the list of issues vying for attention. Even with a relatively healthy budget situation this year, it will still be a delicate balance.On this episode of the podcast, Alan Greenblatt, Jared Brey, Zina Hutton and Carl Smith return to complete the discussion of Governing’s Issues to Watch.

    SHOW NOTES

    Here are the top takeaways from this episode:Mental Health Legislation and Funding

    Increased cases of mental illness, especially among youth, have prompted legislation in several states to regulate social media use and increase mental health education in schools. Efforts aim to move away from solely relying on policing for mental health crises, emphasizing instead earlier identification and support for mental health challenges before they escalate. The surge in mental health issues increases demand for more funding, but states are struggling to find novel and sustainable sources to meet the need.

    Public Health

    To counterbalance high post-pandemic attrition rates, public health agencies are employing community health workers, providing family members with incentives to provide in-home care and seeking expanded Medicare coverage. Unwinding pandemic-expanded coverage remains a priority. States are focusing on controlling health-care costs and curbing excesses in prescription drug pricing. Despite funding reductions, states continue to enhance state-level data systems and push for a potential national data system for better coordination during crises.

    Climate and Energy Policies

    States are now potential drivers for climate progress (despite federal challenges) after disappointing COP28 results that refused to phase out fossil fuels. The implementation of climate-related provisions of the Inflation Reduction Act has been slow even though they come with significant funding, especially that focused on hydrogen hubs, contingent on emissions and clean energy usage. On renewable energy, there is a growing recognition of the need for increased transmission capacity to utilize existing renewable energy resources effectively.

    International Affairs and State-Level China Policies

    There is growing hostility toward China reflected in state-level bans on Chinese-owned apps like TikTok and restrictions on Chinese land ownership. Local governments feel pressure to engage in international issues despite their limited jurisdiction, reflecting a broader trend to nationalize politics.

    Public-Sector Workforce and Pension Reforms

    Efforts to diversify the public-sector workforce continue by targeting Gen Z, adjusting job requirements for skill-based hiring and providing internships to bridge skill gaps. Some states grapple with underfunded pensions, leading to potential cuts impacting education and health care, while others explore riskier investment ventures to improve funding. States are focused on maintaining stability by stress-testing public pensions for potential financial risks and preparing for future uncertainties in pension funding.

    Related link to the stories referenced in the episode:

    Governing’s Biggest Issues to Watch in 2024 Columbia Law Center & Climate School, Inflation Reduction Act Tracker

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  • As legislatures in 37 states are back in session this month, with another 9 set to open before April, law makers face a daunting set of challenges. Budget prospects have improved modestly but tax tensions remain as law makers deal with complex demands to deal with crises in housing and drug overdoses. Their hoppers are also filled with bills to address criminal justice reforms, transportation funding, child tax credits, post-pandemic workforce dynamics and renewed calls for school choice and parental rights.Governing editor Alan Greenblatt and writers Jared Brey, Zina Hutton and Carl Smith join the podcast to discuss these issues and more.SHOW NOTESHere are the top takeaways from this episode:AI Policy Evolution and Concerns

    Rapid advances in artificial intelligence outstrip the ability to competently regulate. Concerns about misinformation, the embedding of implicit biases and workforce displacement are catalysts for legislation at the state and federal levels, focusing on usage boundaries and deepfake controls. Anticipated regulation aims at managing deepfake generation, especially around election content, with a focus on data literacy to combat misinformation. Challenges persist in addressing AI-generated hallucinations due to insufficient frameworks and fact-checking protocols. California leads in privacy and bias regulations, impacting AI application in healthcare and job sectors.

    Budgets and Taxation

    States see modest budget increases, drawing on pandemic surpluses for tax cuts and infrastructure investments, but with an eye to long-term fiscal sustainability. Tensions between revenue growth for programs and tax reductions pose challenges as states grapple with budget surpluses.

    Transportation Funding Challenges

    Funding public transit faces hurdles as commuting patterns change in post-pandemic workplaces, prompting some jurisdictions to consider taxing high earners to support public services.

    Child Tax Credits and Labor Force Impact

    States extend child tax credits to mitigate federal program expirations, aiming to alleviate poverty but it has raised concerns about workforce participation.

    Education & School Choice Dynamics

    Parental dissatisfaction is driving school choice initiatives, affecting public education funding and stirring parental rights discussions. Media literacy legislation addresses gaps in students' abilities to navigate and critically assess online information sources, which are seen as vital for future academic and professional success.

    Drug Overdose Crisis and Criminal Justice

    Illicit fentanyl is driving the recent increase in US drug overdose deaths, prompting debates between punitive approaches and medical treatment for substance abuse disorder. Polarized viewpoints in criminal justice reform lean towards tougher enforcement, influenced by political rhetoric and public sentiment.

    Governing’s editors and writers round out the discussion of the remaining issues to watch – including healthcare, mental health, climate and energy policies and the nationalization of politics during a presidential election year – on the next episode of the podcast, which drops on January 31st.

    Related link to the stories referenced in the episode:

    Governing’s Biggest Issues to Watch in 2024

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  • GovTech100 companies are likely to have an outsized role in making government better. Many now come with deep pockets thanks to investments from private equity.

    Government Technology's ninth annual list of gov tech companies that are changing the way government works comes with an added twist — the injection of large sums of capital through the private equity market. Agencies are attracted to the promise of increased capacity and agility but are not always prepared for the disruptions that come from these increasingly well-funded players.Private equity's bullish embrace of gov tech hinges on its recession-resistant allure and pivotal role in digitizing the way governments work, seeing opportunities in closing the innovation gap between the private and public sectors in delivering services and optimizing operations. This year’s GovTech100 features companies with the majority of their revenue coming from sales to government and reflects a diverse mix of established names and newcomers, like CivicEye and Versaterm. This episode features Government Technology Associate Editor Ben Miller, who helped curate this year’s list, and Thad Reuter, who wrote the cover story on the impact of private equity on the gov tech market.SHOW NOTESHere are the top takeaways from this episode:Gov Tech's Appeal to Private Equity:

    Resilience: Gov tech's perceived recession-proof nature and essential role in providing digital services for governments contribute to its attractiveness to private equity. Digital Transformation: Increased cloud adoption and the shift from analog to digital processes in government services make gov tech an appealing investment.

    Factors Driving Gov Tech's Fertility:

    Software-as-a-Service Growth: The expansion of SaaS and cloud-based services contributes to gov tech's appeal for private equity investors. 'Amazon Effect': Consumer expectations for quick, efficient services influence gov tech companies to emulate Amazon's one-click model. Modernization Needs: The push to bring governments into the 21st century creates ample opportunities for growth and investment in gov tech.

    Challenges in Emulating Amazon's Efficiency:

    Customer vs. Constituent Service: Varied expectations and differing service models pose challenges in replicating Amazon's efficiency in a government context. Limitations of Consumer-Based Models: The unique role of government in serving all constituents, regardless of choice, presents limitations in mirroring corporate models.

    Private Equity's Focus on End-to-End Platforms:

    Investment in Growth: Private equity's interest in developing end-to-end platforms drives investments in companies like Accela and Granicus. Potential for Similar Growth: Notable growth in certain companies indicates potential for similar patterns in the gov tech sector.

    GovTech 100 — Mix of Established and New Entrants:

    Shift in Focus: This GovTech100 list emphasizes emerging startups and serial entrepreneurs committed to public service innovation. Notable Newcomers: Public safety entities like CivicEye, Fieldware and Versaterm, alongside niche-focused companies, join the GovTech100.

    Engaging with Gov Tech Startups:

    Disruptive Solutions: Startups bring innovative solutions and responsiveness to pressing government needs. Potential for Uncovering New Approaches: Engaging with startups might reveal new perspectives and methods to address long-standing issues.

    Anticipating Evolution in Gov Tech Companies:

    Flexibility and Adaptability: Agencies engaging with startups should anticipate shifts in focus, offerings and potential expansions as these companies evolve through investment cycles. Evolution in Offerings: Growth might lead to changes in services and expansions, offering both challenges and opportunities for agencies.

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  • There was nothing easy about it, nor was it a return to normal after the disruptive years of the pandemic, but state and local governments found ways to hold their own against persistent threats and challenges in cybersecurity and workforce issues in 2023. They also continued campaigns to refresh old IT systems and even found ways forward for urban mobility and public transit. Government Technology editors and writers — Lauren Kinkade, Zack Quaintance, Skip Descant and Jule Pattison-Gordon — joined the podcast hosts to make sense of the year that was.

    SHOW NOTES

    Here are the top 10 takeaways from this episode:

    California is leading electrification with a notable rise in electric vehicle adoption; Transit systems in large cities across the country continue to struggle with commuter pattern shifts as new work patterns evolve after COVID-19; The face of micromobility changed in 2023 with a shift from city-sanctioned e-scooter programs while e-bikes gain traction due to safety and technology advancements; Cities are focusing on digital strategies for curb management to make best use of civic infrastructure as private-sector demand for access increases to support the rise of delivery tech, including drone delivery services and tailored vehicle choices; The nature of government security challenges is evolving from traditional ransomware to double extortion threats even as internal debates continue about handling demands for extortion payments; Legacy system modernization and broadband expansion are getting fresh looks in order to enhance government service delivery to residents and businesses that cannot be done without unlocking the unique capacity of aging big iron; Government faces persistent workforce challenges, particularly in tech roles, as it works to meet challenges of increasing service demands and technology advancements, all of which puts a premium on potential expansion of successful re-skilling models to other states; Digital equity is having a moment but there are concerns over the sustainability of these equity initiatives once initial momentum wanes; Speaking of having a moment, the panel noted the rapid rise of generative AI beginning in the second quarter of the year to dominate discussions about the future of government and education; and, Looking forward, the writers and editors identified a number of sleeper stories that will likely demand more attention in the year ahead, including the shifts in cyber crime demographics, training for local police on handling digital evidence and the real-world impacts of long-promised major infrastructure projects due to roll out in 2024.

    Related links to the stories referenced in the episode:

    On the Rebound: Micromobility Ridership Continues to Climb Cities Experiment With Pedal-Powered Delivery Policies Seattle Partners on Curb Data Specification Project As the Cybersecurity Workforce Grows, So Does Need Federal Government Offers 4 Steps to Thwart Cyber Attackers Social Media Changes Are Impacting Government Messaging What’s New in Digital Equity: FCC Closer to Restoring Net Neutrality When You Change Social Platforms, Who Controls Your Data?

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  • This time next year, Americans will be casting votes in the 2024 general election. State and local races (and issues) will take place in the long shadow of a carefully watched presidential rematch.

    The 2024 general election follows in a tradition of modern elections dating back to 1964 that are declared (or decried) as the most important of our time. In this episode that comes one year before ballots are counted, longtime political observer and Governing senior writer Alan Greenblatt joins TFIC for a wide-ranging discussion of what to expect, and who to watch, in the 365-day countdown.

    SHOW NOTES

    Here are the top 10 takeaways from this episode:

    “Most Important Election of Our Time”: Variations of the phrase have become common claims in recent presidential cycles. The 2024 election may well have a legitimate claim on the title. Its origins date back to the 1964 contest between Lyndon B. Johnson and Barry Goldwater, the first election in modern times to be called the most important of our time. Red, Blue and a Side of Purple: The Biden-Trump rematch at the top of the ticket in 2024 would emphasize the extreme polarization between Republicans and Democrats in a high-stakes election cycle. Abortion rights and crime remain strong rallying points for voters. Downstream Effects: The 2024 presidential election will influence state and local races, for good or for ill. Prospect of Violence: Having been denied a completely peaceful transfer of power in 2021, the Jan. 6 Capitol attack casts a long shadow over the 2024 cycle. Exodus of Election Officials and Polling Place Workers: In some states, up to a third of election workers have quit — some to retirement, others to avoid threats and harassment. Despite concerns of violence or intimidation at polling places, even recent history suggests a general resilience of the electoral system. Poll Watchers Increasingly Common: As the number of polling place workers decline, recent cycles have seen a rise in the number of third-party poll watchers. Vote-by-Mail or Vote-from-Home: Now a standard in a number of Democratic states, vote-by-mail overcame suspicion during the 2020 cycle, Republicans now show openness toward voting by mail as it caters to voters' preferences. State and Local Races: 2024 comes with pivotal governor races in North Carolina, New Hampshire, Vermont and Indiana. Legislative majorities are likely to remain stable, because of low competition levels, and the prediction that the year ending in four will be relatively stable due to effects of redistricting. The Rise of Uncontested Races: Approximating 40 percent of races are going uncontested in recent cycles, which can be read alternatively as a decline in voter choice (and, by extension, democracy) or the pragmatic matter strategic resource management by the parties. Third-Party Prospects: The existing political system favors the incumbent parties and resists third-party entrance, never mind success. Voters may not like the dominant parties but avoid third parties, mostly driven by fears of a spoiler effect, but that is unlikely to stop independent presidential bids (Robert F. Kennedy Jr. and Cornell West) and the No Labels Unity ticket in 2024.

    Bonus Takeaway: The No. 4: Alan tells us, "In particular in 2024, this is a little bit wonky, but the year ending in four tends to be the most stable because you've had redistricting. So your first elections mainly were in the year ending in two. You had a lot of turnover because you had incumbents drawn into new districts and the like."Related Links to the stories referenced in the episode:

    Progressives Increasingly Challenged in Local Politics A Rare Successful Red State Democrat Is America Really Ready for a Third Party? Less Politics Is Local: States Get Increasingly Aggressive About Pre-Emption Taking the Temperature of American Democracy

    Subscribe to Governing's biweekly newsletter, Inside Politics: State & Local with Alan Greenblatt with one easy click.

    Listen or subscribe for free on YouTube or the podcast app of your choice — Apple Podcasts, Spotify, Audacy and Audible.

    Our editors used ChatGPT 4.0 to summarize the episode in bullet form to help create the show notes.

  • From inhaler watches to redesigned crutches: How a unique summer program in Birmingham is pushing boundaries in STEM education.

    This episode of TFIC explores the MedTech Device Experience program in Birmingham, Ala., and previews an upcoming documentary on how the unique summer program is pushing boundaries in STEM education for high school students from diverse backgrounds. The program’s director, Mark Conner, discusses how the program introduces students to design methodology for developing medical devices that solve real problems.

    SHOW NOTES

    Here are the top 10 takeaways from this episode:

    Deep Dive into Prototyping: The MedTech Design Experience brings together students from varied backgrounds who are paired with expert instructors for hands-on training in prototyping advanced medical devices during a two-week summer program in Birmingham. Applied Innovation: Students are challenged to innovate medical prototypes that address real-world problems. Academic Inspiration: Collaboration with the University of Alabama at Birmingham (UAB) inspired the program; students are taught to visualize ideas and apply new information effectively. Imagining the Future, and Then Building It: Graduates came away with a better sense of the transformative nature of MedTech and their potential role in it, widening their future aspirations. Real-World Solutions: The program produced innovative designs like an inhaler watch. Another group redesigned crutch prototypes for better stair navigation, showcasing problem-solving using technology. Engaging Professionals: The program director stresses the importance of industry professional involvement and real-world application in the program’s success. Getting the Right Mix: It and similar programs require buy-in from leadership and professionals, as well as opportunities for hands-on experience. Place Matters: The program was hosted in Hardware Park — a hub for engineering, innovation, product development, and manufacturing in downtown Birmingham — that carries forward an industrial vibe and a blue collar attitude for getting things done. Moving Forward: Future plans involve expanding the program from its base — collaborating with more schools, and partnering with Birmingham’s tech hubs. The MedTech Experience Documentary: Cameras were rolling as the students learned during the two-week program. The documentary’s premiere and watch party is scheduled for Nov. 7 at Hardware Park.

    Related Link to the story referenced in the episode:

    MedTech Program Ignites Passion for Innovation in High School Students

    Our editors used ChatGPT 4.0 to summarize the episode in bullet form to help create the show notes.

    Listen to this episode on the player below or subscribe for free on YouTube or the podcast app of your choice — Apple Podcasts, Spotify, Audacy and Audible.

  • Significant changes at X, the social media platform formerly known as Twitter, are forcing public agencies to adapt, revert to communications channels they control, or contemplate leaving it all together. The changes have caused public agencies to rethink what they need to do to effectively disseminate emergency and critical information while safeguarding their own credibility as even the validation seal program on the platform gets turned on its head.

    SHOW NOTES

    Here are the top 10 takeaways from this episode:

    Overview: The episode discusses significant changes on Twitter (rebranded as “X”) affecting public agencies. Unexpected Alterations: X temporarily removed public post viewing without an account, impacting dissemination of emergency information in a crisis. Community Engagement: Agencies, like the Washington and Arizona departments of transportation, used Twitter for over a decade for effective community connection. Increased Negative Feedback: Rising negativity on X is causing state and local government users to consider leaving the platform. Verification Process Concerns: Modifications to the verification process, including the paid feature, X Premium, has caused confusion and concerns about credibility among government agencies. Preferred Verification: Government entities prefer the gray checkmark, denoting verified status, to enhance credibility. Anticipated Future Changes: Additional changes on X include the potential removal of the block feature and altered news article display. Potential Future Monetization: Discussions indicate that X may not remain free, leading to uncertainty among current users. No Immediate Alternatives: With nontransferable follower bases, agencies find it challenging to transition to alternative platforms, despite X’s changes. Conclusion: Public agencies are cautiously navigating X’s continuous changes, weighing their platform options while considering credibility, public service and platform utility concerns.

    Related Links to stories referenced in the episode:

    Social Media Changes Are Impacting Government Messaging Government Begins to Ask: When Do We Leave Twitter?

    Stream the show from www.tfic.tech or subscribe to the show on the podcast app of your choice - Apple Podcasts, Spotify, Audacy or Audible.

    Our editors used ChatGPT 4.0 to summarize the episode in bullet form to help create the show notes.

  • Tara Dawson McGuinness, founder of the New Practice Lab at the New America Foundation and co-author of the newly re-released book, Power to the Public: The Promise of Public Interest Technology, joined Paul Taylor, Noelle Knell and new permanent co-host Ashley Silver for a discussion of the state of our digital union.The discussion centers on the evolution of digital government, not merely as a technological shift but as a nuanced change in systems and problem-solving methodologies that prioritize citizens.

    Show Notes

    The episode provides eight essential takeaways:

    Tara Dawson McGuiness discusses the future of digital government, emphasizing it should be citizen-centered, rather than purely technological. McGuiness has experience in the Obama White House and founded the New Practice Lab to foster cross-sector collaborations. The pandemic highlighted the importance of implementation in government services, such as the vaccine rollout, making citizen experience a key focus. McGuiness identifies a "renaissance" in local and state governments enabled by federal funding but notes challenges such as underinvestment and workforce retention. Local governments are often more in touch with human-centered design due to their closeness to the communities they serve. Technology alone is not a solution for complex social problems; it should be part of a broader, problem-solving approach. Visibility is critical; a working policy or system is irrelevant if it's not easily accessible and experienced by citizens. McGuiness's New Practice Lab provides "sprint teams" to government bodies to help them rapidly implement solutions, with the aim to inform and improve future policies.

    Our editors used ChatGPT 4.0 to summarize the episode in bullet form to create the show notes.

    Stream the show from www.tfic.tech or subscribe to the show on the podcast app of your choice - Apple Podcasts, Google Podcasts, Spotify, Audacy or Audible.

  • The Center for Digital Education's Aaron Gifford and Andrew Westrope unpack the special education issue of Government Technology magazine with particular emphasis on the rise of Generative AI (artificial intelligence) in the classroom.

    Here are links to the stories mentioned in this episode:

    Generative AI Hits Education, Ushering in a Sea Change for Schools Will AI in Schools Widen the Digital Divide? Programs Nationwide Aim to Build Pipeline of STEM Experts Back to School Inches Earlier as Schools Confront Disruptive Tech Like Generative AI How I Learned to Stop Worrying and Love AI The Problem of Portability

    Stream the show from www.tfic.tech or subscribe to the show on the podcast app of your choice - Apple Podcasts, Google Podcasts, Spotify, Audacy or Audible.

    Additional audio from ITSE and YouTube.

  • A 14-year-old self-taught coder is doing for government what it did not do for itself. His dad helped but he learned how to hack alongside friends at a venerable but sometimes overlooked public institution – the library.

    Civic hacking is generational. It still carries some of the old school hackathon vibe but people coming of age today expect to be able to get data, use it for their purposes, add some value and give it back for benefit of the wider community. That generational shift offers some interesting possibilities for redefining government digital services – and who makes them so. It could also radically change our understanding of volunteering when outsiders do more than just run fundraisers.

    On this episode - the 100th for TFIC - meet Elias Fretwell and his dad, Luke, who together are out to use public data to improve things for people who use government services. You can see and use some of the apps they built online - including their National Survey Marker map and their take on CDC Disease Surveillance.

  • Historian and humanities scholar Clay Jenkinson offers some final thoughts on putting the First Amendment, national security and America’s most (in)famous leakers -- Daniel Ellsberg, Julian Assange, Edward Snowden, and Chelsea Manning – in context.

    Clay's efforts to put things in a historical context resulted in 150 essays since March 27, 2021, 93 of which had companion podcast episodes.

    He moves on to a new adventure at Listening to America with our thanks.

    - 30 -

  • Our resident humanities scholar Clay Jenkinson remembers Daniel Ellesberg, the war planner turned whistleblower after Vietnam.

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    Additional audio courtesy from the CBS Archives and YouTube.