Afleveringen

  • Hi everyone, we are closing off season 10 with a very personal episode, with Phil Jeynes joining me to talk about his experience of being diagnosed with bowel cancer. Last time Kate Baldry gave us brilliant insights into bowel cancer data and how out of all the claims she had looked at, no-one had anything in their own health or family medical history, that placed them at a higher risk of developing bowel cancer. Or no specific definite patterns that are currently being seen.

    Phil shares with us that this was his experience too. Prior to his diagnosis Phil had none of the traditional things in his life that would make him stand out as someone that might develop bowel cancer. It was a huge shock to him and his family, and Phil talks about what it felt like to go receive his diagnosis, treatment and how he is now.

    The key takeaways:

    Even if you don’t fit the usual checklist of someone that is at risk of bowel cancer, if you experience any symptoms it’s always best to see your doctor, just in caseIt can take a while for your body to recover from bowel cancer and Phil is still working on this 2 years laterPrivate medical insurance can work alongside NHS services to get you the diagnosis and treatment you need, as soon as possible

    This is the last episode of season 10 and there will be a little break while the summer holidays are with us. Do you have anything that you would like to see covered in Season 11? Get in touch and let me know!  

    Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our website, thanks to our sponsors NextGen Planners.

  • Hi everyone, I have Kate Baldry joining me today to share her insights into early onset colo-rectal cancer, a diagnosis that is happening more and more. As a Research and Development Underwriter at Hannover Re, Kate has incredible access and insight to claims and health data. Kate has been spending time analysing the increasing rate of bowel cancer diagnoses and any trends that could be causing this.

    It was particularly interesting for me as Kate shares that some of the patterns that they have seen are due to people being tall, healthy BMI and having their gallbladder removed - I hit all three of these! The main takeaway that I have from our chat is that whilst these factors might contribute to bowel cancer diagnosis, at the moment it is still very much an unknown. There are a lot of theories but no definitive reason as to why bowel cancer diagnoses are increasing.

    The key takeaways:

    Early onset bowel cancer is when there is a diagnosis before the age of 50Deep dives into claims have shown that many claimants had no family history of bowel cancer or other disclosures related to digestive health The TNM score of the bowel cancer diagnosis is essential in determining what the options for protection insurance will be

    Next time I will be joined by Phil Jeynes, who will be sharing with us his story of a bowel cancer diagnosis and what life has been like for him since.  

    Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our website, thanks to our sponsors NextGen Planners.

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  • Hi everyone, Lisa Balboa is back and she is sharing her insights into how AI is helping insurance across the world. I am quite a reluctant AI enthusiast as I’m always nervous it means less people involved in decisions, but Lisa brilliantly explains how AI is working alongside people to improve access to insurance and better claims experiences. 

    With insights from Australia, China, South Africa and America, Lisa shares different approaches to insurance outside of the UK market. 

    The key takeaways:

    AI can be used to proactively look through medical records of declined applications, to see if the ‘computer says no’ has been too harshAI can be develop and grow over time, so that it can make more automated decisions, freeing up underwriters to focus on the more complex cases AI can play a fundamental role in preventative healthcare by spotting early changes in health 

    Next time I will be joined by Kate Baldry, Research and development underwriter at Hannover Re, talking about her insights into colo-rectal cancer.  

    Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our website, thanks to our sponsors NextGen Planners.

  • Hi everyone, I have five case studies for you this time. I’m going through life insurance options for gift planning and IHT planning. Arranging life insurance to protect against these taxes is often quite straightforward, but there are a number of technicalities that can mean that the ‘normal’ approach to life insurance doesn’t give your client the best outcome.

    Things like your client’s residency, their health and other factors, can play a big part on how your approach choosing the right insurer and life insurance product for them.

    The key takeaways:

    Three case studies of arranging life insurance in different ways for gift protection Two case studies of arrange life insurance for IHT protection Insights into how reviewable and guaranteed premiums can each work positively for your clients, depending upon their circumstances 

    Next time I will be joined once again by Lisa Balboa, Head of Life & Health Digital Business Accelerator at Hannover Re, to talk about the latest insights into AI and insurance.  

    Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our website, thanks to our sponsors NextGen Planners.

  • Hi everyone, we have Alan Knowles back with us and we are taking a look at how living with chronic fatigue syndrome can influence your options for life insurance, critical illness cover and income protection. 

    Chronic fatigue syndrome or ME (myalgic encephalomyelitis) is a long term condition that can cause significant tiredness, pain, brain fog, sensitivity to light and many other things. Approximately 1.3m people are living with the condition in the UK and it can alter your options for insurance, especially critical illness cover and income protection.

    The key takeaways:

    Most critical illness policies will exclude any claims for Total Permanent DisabilityIt is likely that most options for personal income protection will not be available, but there are alternativesTwo case studies of arranging life insurance for people who are living with chronic fatigue syndrome

    Next time it will just be me doing the podcast and I will be focusing upon protection and IHT case studies.  

    Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our website, thanks to our sponsors NextGen Planners.

  • Hi everyone, we have Alan Knowles back with us and we are taking a look at how lifestyles can affect options and pricing of life insurance, critical illness cover and income protection. Being a smoker usually doubles your premiums for protection insurance, as the stats show that you are far more likely to make a claim on the insurances. Not only this, but being a smoker can lead to your applications being declined depending upon your medical history.

    Alcohol can also have quite an influence on options for insurance. If you’d had a few intense drinking sessions in your late teens early twenties and your GP said to calm it down, that might not be too much of a concern to some insurer. But, there’s often a question about ever being told to reduce your alcohol consumption, that can lead to quite a different insurance journey if the answer is yes.

    The key takeaways:

    Some insurers class you as a non-smoker after 5 years or no nicotine consumption, for others it’s up to 5 yearsThe weekly limits for alcohol consumption in the UK have changed, and it’s affecting insurance applicationsTwo case studies of arranging life insurance for people who have had excessive alcohol consumption in the past

    Next time Alan is going to be back with me and we are going to be talking about underwriting of chronic fatigue/ME.  

    Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our website, thanks to our sponsors NextGen Planners.

  • Hi everyone, I have Lee Doran from William Russell with me. As the International Underwriting Manager Lee has an incredible knowledge of how protection insurance works across the UK and the rest of the world. With 20 years experience as an underwriter, he has seen and heard pretty much everything.

    In this episode we talk about Ukraine, Russia, the US and how getting insurance isn’t the easiest thing to do. Lee takes us through how international insurance can make things far simpler for clients who move countries, if they need to make a claim.  We also take you through some key points about admitted, non-admitted, group and individual protection.

    The key takeaways:

    International protection insurance options change quickly depending upon the health, social, political, financial and environmental situations of a country.There are some countries where you will simply not be able to arrange protection insurance for if you plan to travel or live there. There can be super specialist options, but it is pretty much guaranteed that the policy will exclude claims that happen in the sanctioned/restricted country.A case study looking at quite a straightforward international client requirement, and another case study of a more complex situation.

    Next time Alan is going to be back with me and we are going to be talking about underwriting updates for cigarettes and alcohol.  

    Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our website, thanks to our sponsors NextGen Planners.

  • Hi everyone, we have Jo Miller back with us to talk about all things Income Protection. The last time Jo joined us was in 2023 to talk about the brilliant Income Protection Taskforce and there have been a lot of changes since then. With a new Board and lots of changes in the IP world, Jo is bringing us some great insights from the IPTF profile of an IP customer report.

    We are going through what’s working well in the IP world and what we would like to see change if we had a magic wand. I know that my magic wand wish will not be popular with many people!

    The key takeaways:

    Men are still far more likely to take out income protection than women The IPTF are wanting to promote the way that ASU products can work, where income protection is not possibleA case study of arranging income protection for a Barrister, where you must be on top of how the deferred period is going to work with their ongoing income stream

    Next time Lee Doran from William Russell is joining me to discuss international protection insurance. We’ve been planning what we will chat about and I’m very excited as I advise in this area, and we’re really going to get into why underwriting international cover is not always straightforward.

    Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our website.

  • Hi everyone, we are back with an insurance underwriting consideration that I cannot believe we haven’t covered before: high BMI! We’ve talked about BMI in the past, but not done a specific episode, which is so bizarre as it’s something that I think every adviser has come across at some point.

    High BMI affects life insurance, critical illness cover and income protection applications in different ways. Depending upon the BMI there can be ratings to the premium, the need for medicals, application declines and specialist insurers, popping up at different times. BMI tables are very outdated, however they are one of the simplest ways for insurers to get an overall sense of a person’s health quickly, which can speed up insurance applications.

    The key takeaways:

    A high BMI is linked to the development of diabetes, heart attack, cancer, stroke and many long term income protection claimsBMI assessments can work brilliant if you’re a white european male born in the early 1800s (aka they are very outdated and don’t take into account different genders or ethnicities!)Three cases studies of arranging protection insurance for people living with a high BMI, including someone with a BMI of 83

    I am back next time with Jo Miller from the Income Protection Taskforce to discuss what is going on in the IP world. I’m a huge fan of IP, it’s arguably the most useful protection insurance for someone working in the UK, and it can be moulded to meet your client’s needs in so many ways.

    Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our website.

  • Hi everyone, we are having a theme of income protection related podcast episodes this season. I’m loving it! I personally feel that income protection is probably the most essential protection insurance product for working people. 

    Income protection is available with many insurers and there are lots of quirks and different options. One of which is simplified income protection. This product type is available with British Friendly and Shepherd’s Friendly, and it has the potential to open up income protection to people who can’t get income protection through fully medically underwritten routes.

    The key takeaways:

    When you arrange simplified income protection you are accessing insurers that don’t use occupation classes to price their policies, this can make a massive difference to the priceYou can arrange simplified income protection if you can get past the Killer Health QuestionsTwo case studies of simplified income protection being arranged

    I will be back next time with Alan Knowles and we will be discussing high BMI and protection insurance. I can’t believe I haven’t covered this as a standalone episode in the previous 9 seasons. We will be talking about when BMI ratings start to kick in for life insurance, critical illness cover and income protection, when insurers start to decline and your options if you face this situation.

    Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our website, thanks to our sponsors Octo Members.

  • Hi everyone, we have our latest episode with our new regular contributor Alan Knowles giving you his insights from underwriting and advising. We are seeing more and more enquiries from social media influencers wanting to protect their income. 

    It is really interesting with social media influencers as they are tending to reach out for support with their insurances, from the mindset that they need income protection. For a lot of people income protection is often thought of after life insurance and critical illness cover, so it’s great to see this difference starting to emerge.

    The key takeaways:

    Not all insurers are able to insurer social medical influencers from income protection, for the precise reason that they are a social media influencersSome insurers can consider applications from social media influences for income protection, but the occupation that they are doing might lead to a rating or decline of cover i.e. fashion model, stuntman etcA case study of income protection and a case study of accident and sickness cover

    I will be back next time discussing simplified income protection options, how they work and where they stand out for you and your clients.

    Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our website, thanks to our sponsors Octo Members.

  • Hi everyone, we have Sue Kissane (Underwriting Manager) and Caroline Hume (Key Account Manager) from Cirencester Friendly are joining me to discuss income protection and type 1 diabetes. We are talking about underwriting and claims, so that you can get a good idea how type 1 diabetes can be considered by insurers.

    There are approximately 350k people diagnosed with type 1 diabetes in the UK. It is a condition that results in the body not producing any insulin, leading to a build up of sugar in the blood, that can cause long-term complications in the eyes, heart, kidneys, liver and limbs.

    The key takeaways:

    You are more likely to get income protection if you are type 1 diabetic, than you are to get critical illness coverNot all insurers are able to consider type 1 diabetics for income protection coverA case study of arranging income protection for someone living with type 1 diabetes

    I will be back next time with Alan Knowles and we will be talking about arranging income protection for social media influencers, an area that we are starting to see popping up a lot more.

    Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our website, thanks to our sponsors Octo Members.

  • Hi everyone, we are back with Season 10 and a new regular guest, the one and only Alan Knowles. Many of you will know Alan from different industry initiatives and he is joining us to give insights into underwriting for your clients. 

    We are kicking things off with a look at inflammatory bowel disease, specifically Crohns and Ulcerative Colitis, which are believed to affect well over 1m in the UK. Depending upon your clients specific circumstances you can see a range of outcomes including standard terms, premium loadings, exclusions, postpones and declines.

    The key takeaways:

    The time since the most recent flare up of Crohns or Ulcerative Colitis symptoms is key to the options you will see for insuranceImmunosuppressants can work wonders for managing Crohns and Ulcerative Colitis, but it can make it harder to get protection insurance in placeTwo case studies of arranging life insurance for people living with inflammatory bowel disease

    I will be back next time with Cirencester Friendly to discuss income protection and type 1 diabetes, plus their brilliant 125 Fund..

    Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our website, thanks to our sponsors Octo Members.

  • Hi everyone, I am back with the final episode of season 9 and we have some changes coming up with the podcast. We are saying a very big thank you and farewell to Matt Rann who has brought our underwriting insights for the last 6 seasons. Don’t worry, we will still be continuing with underwriting insights to help you better understand your client’s circumstances and the protection insurance options that they might have.

    The last episode of season 9 is all about group critical illness cover. We have recently covered group life insurance and group income protection, and whilst they are all quite similar, group critical illness cover has a couple of big differences.

    The key takeaways:

    Group critical illness cover is paid for by a company but the premiums are treated as a benefit-in-kind for the people coveredPeople who cannot personally get critical illness cover can be covered by group critical illness cover, but there will be exclusions for pre-existing conditionsA case study of group critical illness cover

    I will be back in 2025 with season 10 as we enter our 5th year of providing the protection insurance training for you.

    Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our website, thanks to our sponsors Octo Members.

  • Hi everyone, we have Matt Rann back with us and we are talking about hepatitis and protection insurance. Hepatitis affects the liver and this can lead to some difficulty in arranging protection insurance, especially critical illness cover and income protection.

    The key takeaways:

    There are a lot of types of hepatitis: A, B, C, D, E, alcoholic and autoimmuneHepatitis is inflammation of the liver and affects hundreds of thousands of people in the UK each yearTwo case studies of arranging protection insurance for people that have experienced hepatitis

    I will be back next time with a short episode going through key parts of group critical illness cover and the do’s and don’ts of advising on this type of cover.

    Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our website, thanks to our sponsors Octo Members.

  • Hi everyone, I am back with an episode on group income protection to talk through this brilliant product and how it can help companies and employees alike. Group income protection can cover income, national insurance contributions, pensions and provide access to medical professionals really early on if you are ill. In fact there are times where these service work so well that people completely recover and are back to work before the deferred period is over.

    The key takeaways:

    How free cover level limits work for group income protection The definition of a group income protection claim can potentially change over timeA case study of group income protection for a firm with 15 employees

    I will be back next time with Matt Rann and we will be talking about hepatits and protection insurance.

    Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our website, thanks to our sponsors Octo Members.

    If you want to know more about how to arrange protection insurance, take a look at my 13 hour CPD Protection Insurance in Practice course here and 1 hour CPD Protection Competency Exam here.

  • Hi everyone, we have Matt Rann back with us and we are talking about fibromyalgia and how this is considered in protection insurance. We are going through how fibromyalgia affects the body and mind of a person, there are a lot of symptoms and everyone is affected by the condition in a different way.  

    The key takeaways:

    Approximately 1 in 20 people are affected by fibromyalgiaKey details about fibromyalgia that you need to know to complete your presales researchTwo case studies of arranging protection insurance for people living with fibromyalgia

    I will be back next time with a short episode going through key parts of group income protection and the do’s and don’ts of advising on this type of cover.

    Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our website, thanks to our sponsors Octo Members.

    If you want to know more about how to arrange protection insurance, take a look at my 13 hour CPD Protection Insurance in Practice course here and 1 hour CPD Protection Competency Exam here.

  • Hi everyone, I am back with an episode on group life insurance to talk through the key things to know when you are advising on this product. Group life insurance is very technical and it’s not possible to cover everything in this episode, but you will get a better understanding of what to watch out for as an adviser.

    The key takeaways:

    You can insure everyone or specific groups with group life insurance, you do not need to insure all employees but you must be mindful of anti-selectionThe differences of registered and excepted group life insuranceA case study of group life insurance for a firm with 79 employees

    I will be back next time with Matt Rann and we will be talking about fibromyalgia and protection insurance.

    Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our website, thanks to our sponsors Octo Members.

    If you want to know more about how to arrange protection insurance, take a look at my 13 hour CPD Protection Insurance in Practice course here and 1 hour CPD Protection Competency Exam here.

  • Hi everyone, we have Matt Rann back with us and we are talking about thyroid disorders and protection insurance. I had postpartum thyroiditis after having my third child, which was not a fun thing to experience, and I can say quite confidently that you can feel pretty shocking if your thyroid is misbehaving.

    The key takeaways:

    1 in 20 people have a thyroid condition and we’re talking through the more common ones Key details about thyroid conditions that you need to know to complete your presales researchTwo case studies of arranging protection insurance for people living with thyroid conditions

    I will be back next time with a short episode going through key parts of group life insurance and the do’s and don’ts of advising on this type of cover.

    Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our website, thanks to our sponsors Octo Members.

    If you want to know more about how to arrange protection insurance, take a look at my 13 hour CPD Protection Insurance in Practice course here and 1 hour CPD Protection Competency Exam here.

  • Hi everyone, I’m back with a short episode on how you can use life insurance to protect against the tax made on gifts. A lot of people think of gift planning as something that millionaires do and whilst that can be the case, many people are making gifts all the time without realising it.

    Giving a financial gift is a lovely thing to do, but without the right protection in place the person who receives the gift could face a rather unexpected surprise of a tax charge. The tax on gifts is for 7 years from the date of the gift if the person making the gift dies during this time, and there are some quick and effective ways of setting up life insurance to help with any tax that might be due. 

    The key takeaways:

    The potential tax on a gift is 40% of the full gift amount and this tapers over the next 7 years Your choice of Trust will be a key part in protecting the gift beneficiaryA case study of building a gift planning solution with 5 separate term policies

    I will be back after the summer with Matt Rann who will be joining me to talk about all things protection insurance and thyroid disorders.

    Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our website, thanks to our sponsors Octo Members.

    If you want to know more about how to arrange protection insurance, take a look at my 13 hour CPD Protection Insurance in Practice course here and 1 hour CPD Protection Competency Exam here.