Afleveringen
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In today's episode, we tackle a huge pain point for dentists: the sky-high prices for equipment.
A not-so-widely-known fact is that there’s a dental tax on equipment. In other words, one machine will be much more expensive for a dentist than for a veterinarian.
But there’s an innovative tech platform that can help dental professionals find the best deals through data and AI, and today’s guest is going to share everything you need to know about it.
Yasin Abbak is the founder of GroupUps, a new-age DSO for independent businesses. He has an impressive background, having previously founded and sold a sports tech platform with over 1 million customers and a supply chain tech platform for independent restaurants.
With GroupUps, Yasin is revolutionizing the way small dental practices purchase equipment by leveraging data and AI to negotiate better pricing and organize group purchases. His goal to empower independently owned businesses to make smarter decisions and operate more efficiently has the potential to create a big shift in the industry.
In our conversation, we talk about how this advanced tool helps practices save money on dental equipment. Yasin also shares key strategies on when and how to negotiate, identifying leverage points for effective bargaining, and the long-term costs of overspending.
Ready to transform your purchasing power and secure the best deals for your practice? Tune in!
PS. There’s an exclusive freebie for all Raving Patients Podcast listeners! Claim a FREE Rate My Quote analysis by visiting https://www.groupups.com/, filling out your wish list, and letting them know Dr. Len Tau sent you.
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Key Takeaways:
Meet Yasin Abbak & his company, GroupUps (00:00)
Yasin explains how GroupUps operates & leverages data & AI (06:50)
Getting better pricing on equipment & group purchasing (15:14)
The importance of avoiding overspending (23:01)
Negotiation tactics for dentists (26:17)
Get your FREE Rate My Quote analysis by GroupUps (29:30)
Lightning Round Q&A With Yasin (31:53)—
Additional Resources:
Learn more about GroupUps: https://www.groupups.com/
Follow GroupUps on Facebook: https://facebook.com/trygroupups—
Learn about the upcoming Supercharge Your Dental Practice 2-day event in September: https://superchargeyourdentalpractice.com/
Use code RAVING to save $100 on registration.
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Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Dentists often find content creation both time-consuming and intimidating, as it can seem quite out of their wheelhouse.
But content marketing is not just for the savvy digital marketers. If done the right way, this powerful tool can help dentists create deeper and more trusting relationships with both existing and potential patients.
So, how can you use content creation to attract new patients and grow your practice? I have the perfect guest to answer this.
I am joined by Melanie Deziel, an author, keynote speaker, and award-winning branded content creator who has helped countless businesses unlock their creative potential. Her credentials include innovative work at the New York Times and Time Inc.
In this episode, Melanie unpacks how tailored content can help dental practices attract new patients and build trust in an increasingly skeptical consumer environment. She explains why content is important, how to generate content ideas, and how to find time to create. We also talk about optimizing your Google Business Profile, selecting the right social media platforms for a targeted audience, and engaging patients with various content formats.
Whether you're new to content creation or looking to refine your approach, you don’t want to miss this episode.
Tune in to learn from one of the best in the business and start applying these expert strategies in your dental practice marketing today.
PS. Use code RAVING at http://melaniedeziel.com/store to save 20% on any of the digital resources for helping you create better content, including The Content Fuel Framework Workbook, which has prompts and activities to help you generate 1000+ original content ideas!
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Key Takeaways:
Intro (00:00)
Melanie’s Background and Career Journey (01:03)
Importance of Content in a Dental Practice (04:56)
Choosing the Right Social Media Platforms (06:44)
Content as a Trust-Building Tool (13:34)
Engaging Content Formats (17:49)
Creating Content Ideas for Dental Practices (21:14)
Tips for Optimizing Your Google Business Profile (24:12)
Lightning Round Q&A With Melanie (32:27)—
Additional Resources:
Visit Melanie’s website: https://www.melaniedeziel.com/
Connect with Melanie Deziel:
LinkedIn: http://linkedin.com/in/melaniedeziel
Instagram: http://instagram.com/meldeziel
Twitter: http://twitter.com/mdeziel
Threads: http://threads.net/meldeziel—
Learn about the upcoming Supercharge Your Dental Practice 2-day event in September: https://superchargeyourdentalpractice.com/
Use code RAVING to save $100 on registration.
—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Zijn er afleveringen die ontbreken?
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Hiring is hard, but hiring non-clinical staff for dental practices is harder.
If you've been using employment websites, you know by now that half the candidates are unqualified and several will end up ghosting you. The result is limited options, leading dental practices to recruit subpar employees that won’t stay for long.
So, how can you find and retain team members that truly align with your practice’s culture and values? The answer is in this episode!
Today’s guest is Allison Norris, the founder and CEO of The Dentele Group, LLC and a former dental hygienist. She left clinical dentistry in 2018 to pursue a non-clinical career, which eventually led to starting her recruiting agency that specializes in placing candidates into non-clinical roles.
In this episode, Allison and I talk about the dos and don'ts for effective dental practice recruitment, particularly for non-clinical positions. Allison shares the importance of a strong online reputation, how to craft compelling job postings, and the need for thorough candidate screenings to guarantee a perfect fit. She also sheds light on how her agency approaches the hiring process for its clients.
If staff turnover has been a challenge for you, this episode is packed with actionable advice to get better results in your recruiting efforts! Tune in to learn how to find the perfect team.
PS. Allison is offering 10% off on her recruiting services to all Raving Patients Podcast listeners. Just reach out to her and say you heard the offer here!
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Key Takeaways:
Meet Allison Norris & How She Got Into Recruiting (00:00)
Successfully Recruiting The Right Person Through Allison’s Service (04:44)
Negative Employer Reviews on Hiring Websites (12:35)
The Importance of Creating Great Job Descriptions (17:19)
What To Do When An Ex-Employee Retaliates (22:14)
Lightning Round Q&A With Allison (25:02)
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Additional Resources:
Learn more about The Dentele Group here: https://thedentelegroup.com/
Connect with Allison Norris:
LinkedIn: https://www.linkedin.com/in/allisonnorris/
Facebook: https://www.facebook.com/allison.norris904/
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Learn about the upcoming Supercharge Your Dental Practice 2-day event in September: https://superchargeyourdentalpractice.com/
Use code RAVING to save $100 on registration.
—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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How many times have you confused one dental practice with another? I know I have!
It’s tricky for dental practices to stand out when it comes to branding. Several use generic stock images and cookie-cutter templates to push content online, missing that one thing that truly sets them apart — authenticity.
In this episode, I sit down with Sarah Ruberg, a seasoned branding expert in the dental industry, to break down the strategies that will supercharge your dental practice’s branding.
Sarah is the founder of Our Thrive Tribe and has dedicated her career to helping dental practices and industry partners excel in the dynamic landscape of DSO's. With expertise in personal and corporate branding, she empowers practices to reach their full potential, expand their reach, and achieve significant growth.
From actionable strategies for establishing an authentic brand presence to expanding your network the right way, this episode is packed with tips every dental professional needs to know to solidify themselves as a trusted authority.
Plus, we touch on the importance of outward engagement on social media, the benefits of live networking events, and the questions to ask yourself when defining your unique selling proposition.
Tune in now to learn how to TRULY stand out in the dental industry!
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Key Takeaways:
Meet Sarah Ruberg & How She Entered The DSO Space (00:00)
Sarah Explains Why Having A Brand Is Important (06:17)
Branding Your Practice & Finding What Makes You Unique (10:18)
Sarah’s Insights on Leveraging Social Media (17:31)
Overcoming The Fear of An Online Self-Promotion (23:51)
The Power of Networking (25:23)
Lightning Round Q&A With Sarah (29:20)—
Additional Resources:
Connect with Sarah Ruberg at Our Thrive Tribe:
Instagram: https://www.instagram.com/ourthrivetribe_/
Facebook: https://www.facebook.com/joinourthrivetribe
LinkedIn: https://www.linkedin.com/company/ourthrivetribe/
Website: https://ourthrivetribe.co/contact/—
Learn about the upcoming Supercharge Your Dental Practice 2-day event in September: https://superchargeyourdentalpractice.com/
Use code RAVING to save $100 on registration.
—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Have you planned an exit strategy for your dental practice? It’s commonplace to draft a business plan, but the roadmap for selling and exiting and doing so for max profits is often overlooked.
Also, most dentists give themselves too little time and typically overestimate its worth due to emotional attachment. So what do dentists need to know to have an efficient and profitable exit?
You’re going to find out in this episode.
Today, I’m speaking with Brian Michaud from the Encompass Group LLC. He has extensive experience working with business owners, especially dental practitioners, in planning their exits effectively and has a wealth of knowledge on strategically maximizing practice value.
We discuss the optimal timeline that allows you to make all the necessary adjustments and transition plans for your dental practice sale. Brian also explains the difference between emotional and financial valuations and how to set your expectations realistically.
Additionally, we touch on the four main exit strategies, succession planning, and tax strategies that can enhance the perceived value of your practice.
If you’re looking to sell, this is an episode you can’t miss!
Tune in to learn how to get the most out of your exit strategy planning and guarantee you get the most value from your years of hard work.
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Key Takeaways:
Meet Brian Michaud (00:00)
How To Know When You Should Exit Your Dental Practice (05:27)
An Overview of The 4 Ways To Exit Your Practice & Examples (10:20)
The Emotional Number vs. The Financial Number (17:06)
Exit Strategy Tax Advice & Other Financial Considerations (20:45)
Lightning Round Q&A With Brian (27:44)
—Additional Resources:
Learn more about Brian & Encompass Group here: https://www.encompass-group.com/
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Learn about the upcoming Supercharge Your Dental Practice 2-day event in September: https://superchargeyourdentalpractice.com/
Use code RAVING to save $100 on registration.
—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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The average amount spent on dental staff training is about $1,500 per person per year, which is a significant expense for small to mid-sized dental practice owners.
But is all that expense really worth it when research shows that learners forget an average of 70% of the new information within 24 hours?
Today, I’m sharing a better way to manage operations and train staff within your dental practice.
I'm thrilled to introduce Laura Johnston, the innovative founder of My Dental SOP and a former consultant turned software developer. Laura has dedicated over 15 years to the dental industry, specializing in team management and dental practice SOPs.
Through her cloud-based software, My Dental SOP, Laura has transformed the way dental teams access and utilize Standard Operating Procedures, tackling the common, painful issues of training, staffing, and operational inefficiencies that so many practices face.
In this conversation, Laura shares everything you need to know about My Dental SOP, from what onboarding looks like to the role of its effective assessments and how it’s a great tool for minimizing staff turnover.
Additionally, we touch on the broader impacts of having an instantly accessible platform for SOPs — how it can enhance team management, streamline daily operations, and ensure that every team member is equipped to maximize growth opportunities.
Tune in to learn more about this exciting software!
PS. If you’re seriously considering adding My Dental SOP into your practice’s operations, you can claim a 75% discount on the set-up fee before June ends! Find Laura’s contact information below under the Additional Resources section.
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Key Takeaways:
Meet Laura Johnston & Her Software, My Dental SOP (00:00)
Onboarding My Dental SOP & How Your Teams Can Use It (06:39)
A Deeper Look Into My Dental SOP’s Features (12:44)
Who My Dental SOP Is Ideal For (19:04)
Key Benefits, Pricing, & Set Up For My Dental SOP (21:39)
Lightning Round Q&A With Laura (27:38)—
Additional Resources
Connect with Laura:
LinkedIn: https://www.linkedin.com/in/laura-g-johnston/
Email: [email protected]
Follow My Dental SOP:
Instagram: https://www.instagram.com/mydentalsop/
Facebook: https://www.facebook.com/PrecisioninPractice
YouTube: https://www.youtube.com/@mydentalsop/videosWebsite: https://www.mydentalsop.com
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Learn about the upcoming Supercharge Your Dental Practice 2-day event in September: https://superchargeyourdentalpractice.com/
Use code RAVING to save $100 on registration.
—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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If you feel like your dental practice needs a reputation boost, you should consider leveraging media appearances. But how exactly do you go about that? And what makes a good story?
In this episode, I’ve invited media guru and branding expert Christine Haas, CEO of Haas Media and founder of The AI Newsroom. She spent 15 years out of her celebrated career in broadcast journalism, winning multiple industry accolades, including Emmys and Associated Press Awards.
Christine now helps hundreds of business leaders clarify their brand message, conducts media crisis training for corporate executives, and secures media placements to help clients build credibility in their industry to drive revenue.
She’s sharing her unparalleled expertise with me today to share how dental practices can use media exposure to stand out in this competitive market. She shares invaluable strategies for getting your practice featured in news outlets, creating a perception of authority and expertise that attracts and retains patients.
Christine also shares why media is important for your brand, as well as ideas on what makes a good media pitch for dental practices. Beyond media strategies, Christine also discusses the role of artificial intelligence in today’s marketing, offering insights into how AI can streamline operations, boost marketing efforts, and act as a hot topic for dental professionals to leverage.
Tune in to learn the secrets to crafting stories that attract both news outlets and potential patients with Christine Haas.
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Key Takeaways:
Meet The Media Expert, Christine Haas (00:00)
Why Is Media Important for Your Brand? (06:45)
Getting On TV To Promote Your Brand & Christine’s Approach (11:37)
What Makes A Good Media Pitch (22:44)
Training Dentists & Their Teams To Pitch Stories (25:37)
Lightning Round Q&A With Christine (31:20)—
Additional Resources
Connect with Christine Haas:
Website: https://christinehaas.com/
LinkedIn: https://www.linkedin.com/in/christinehaasmedia/
Instagram: https://www.instagram.com/christinehaasmedia/
—
Learn about the upcoming Supercharge Your Dental Practice 2-day event in September: https://superchargeyourdentalpractice.com/
Use code RAVING to save $100 on registration.
—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Have you ever wondered how top professionals in dentistry keep climbing higher? And how can you do the same?
Many dental professionals are hungry for growth, but lack the guidance to move forward. That's where mentorship and coaching can play a pivotal role.
Today, I’m thrilled to welcome Deneen Dismore, a dynamic fractional CMO and new patient acquisition specialist with a rich background in dental marketing. Known for her innovative strategies in patient acquisition and retention, Deneen has made her mark as a leading voice in dental practice marketing.
Combining her expertise with a strong commitment to empowerment and mentoring, Deneen guides dental professionals to redefine their views on success and take control of their careers. Her approach emphasizes mindset, mastery, and actionable strategies, inspiring her clients and audiences to reach new heights in the fast-paced world of dentistry.
Deneen shares with us how mentorship and coaching are pivotal, not only on a personal level, but also in enhancing professional growth and skill development within the dental industry. We also explore additional topics such as strategies for patient-centric marketing, finding the right mentor, and how coaching can specifically help people, particularly women, in dentistry to overcome professional obstacles and assume leadership roles.
Don't miss this insightful discussion. Tune in to empower your dental career with Deneen’s insights!
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Key Takeaways:
Intro (00:00)
Meet Deneen Dismore & Her Path Into Dentistry (01:57)
Generic vs. Niche Dental Marketing Approaches (04:18)
Crafting Patient-Centric Marketing Strategies (09:09)
Benefits of a Growth Oriented Mindset (15:45)
Addressing Burnout In Dental Professionals (19:24)
The Importance of Mentorship, Coaching & Empowerment (24:15)
Lightning Round Q&A With Deneen (31:00)
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Additional Resources:
Connect with Deneen Dismore:
Facebook: http://facebook.com/dentalmarketingdeneen
Instagram: http://instagram.com/dentalmarketingconsultant
LinkedIn: http://www.linkedin.com/in/deneen-dismore-0b1b1014
Website: https://www.deneendismore.com/
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Learn about the upcoming Supercharge Your Dental Practice 2-day event in September: https://superchargeyourdentalpractice.com/
Use code RAVING to save $100 on registration.
—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Producing content for marketing and keeping up with potential leads can be challenging for many dental practices. If your human staff is struggling to get it done, why not make it happen with the help of AI?
Today, I’m sharing how AI for dental marketing can help give you the competitive edge you need!
My guest is Wendy Richmond, CEO of Results Matter Dental Marketing. Wendy brings well over a decade of experience as a marketing director for multimillion-dollar dental practices, where she has revolutionized marketing strategies through the use of artificial intelligence. Her expertise has transformed practices from earning $1 million a year to an astonishing $1 million a month.
Today, Wendy shared the practical applications of AI in dental marketing, explaining how it can optimize marketing efforts and speed up lead communication to close big cases, especially in full arch dentistry. She also shares insights on leveraging AI, not just for automation but as a tool to enhance personal engagement with potential patients.
We also explore how AI can support content creation and discuss how these technologies are becoming indispensable in modern dental practice marketing strategies. Wendy gives real-world examples of how AI tools have improved efficiency in targeting and attracting new patients.
If you’re ready to take your dental practice to the next level with AI, don’t miss this episode! Tune in.
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Key Takeaways:
Intro (00:00)
Meet Wendy Richmond (01:31)
Using AI to Enhance Dental Marketing Content Creation (09:04)
Getting the Most Out of AI Chat Bots (12:41)
AI & Lead Magnets for Full Arch Dental Marketing (17:38)
Why Every Dentist Should Leverage AI & Wendy’s Marketing Takeaways (22:27)
Lightning Round Q&A With Wendy (28:09)—
Additional Resources:
Learn more about Results Matter Dental Marketing AI here: https://ai.resultsmatterdentalmarketing.com/
Connect with Wendy on LinkedIn: https://www.linkedin.com/in/wendy-susan-richmond-7609932/
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Learn about the upcoming Supercharge Your Dental Practice 2-day event in September: https://superchargeyourdentalpractice.com/
Use code RAVING to save $100 on registration.
—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Did you know that women suffer from burnout at higher rates than men do? This is also true for women in leadership positions, including dentistry.
Today’s episode sheds light on the pressing issue of burnout, particularly among female dentists.
My guest is Andrea Smith, an advocate for well-being and empowerment, particularly in the healthcare field. After a decade in the corporate world, she became exhausted from juggling the roles of employee, mother, wife, and friend. Andrea decided to create her own business, offering sales training to the Med Tech industry, but the burnout remained.
Ultimately, this motivated Andrea to create the Thrive by Design Group, which supports and empowers women to embrace their true selves and break free from the situations causing their burnout.
She brings important insights for addressing this pervasive challenge, strengthened by her own personal journey. We talk about the root causes of burnout, emphasizing the compounded pressures women face, such as the high stakes of managing a dental practice and family life.
Andrea also offers practical advice and strategies for women to navigate these challenges, advocating for a balance that fosters well-being and success. Through “The Awaken Your SuperHERo” course she designed, women can learn how to create a sustainable and balanced life.
If you’re interested in the course, listen till the end for an exclusive discount for Andrea’s course.
For anyone feeling identified with the signs of burnout, this episode is a must. Tune in to learn more about this important issue.
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Key Takeaways:
Introduction (00:00)
Andrea Smith’s Career Journey (03:16)
What’s Causing Burnout for Women in Dentistry? (07:55)
Signs & Symptoms of Burnout (11:20)
Steps To Overcome Burnout (17:34)
The Awaken Your Superhero Course (19:02)
Lightning Round Q&A With Andrea (22:18)
—
Additional Resources:
Interested in Andrea’s “Awaken Your Superhero” course? Email Andrea at [email protected] for more information.
Or check it out here: https://thethrivebydesigngroup.com/our-services/
Use the code SUPERHERO to claim a 10% discount.
Connect with Andrea Smith:
Instagram: https://www.instagram.com/awakenyoursuperhero/
LinkedIn: https://www.linkedin.com/in/andreassmith/
—
Learn about the upcoming Supercharge Your Dental Practice 2-day event in September: https://superchargeyourdentalpractice.com/
Use code RAVING to save $100 on registration.
—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Did you learn customer service at dental school? Most dental professionals barely scratch the surface of business-related subjects in their education.
But to have a thriving dental practice, you need to deliver an unparalleled patient experience. And for that, learning the art of customer service is a must.
To explain how to achieve this is today’s guest, Daniela Skeen. She’s the founder of Dentaedge, CFO of National Direct Signs, and an influential speaker, coach, and consultant to dental professionals, empowering them to take charge of their careers.
Since 2009, Daniela has been committed to elevating dental practices through effective communication and processes, empathy, accountability measures, personalized care, and an unwavering focus on customer service.
In this episode, we discuss the power of top-notch customer service through Daniela’s business perspective. She offers practical tips for elevating patient satisfaction and how she helps dental professionals set their practice apart, encouraging patient loyalty and positive referrals.
Additionally, Daniela shares how branding, decor, and signage can make an impact on first impressions. We also talk about professionalism faux pas and how team interactions can contribute to a memorable patient experience
Ready to transform your dental practice into a place patients rave about? Tune in now.
—Key Takeaways:
Introduction (00:00)
Meet Daniela Skeen (00:51)
The Power of Exceptional Customer Service for a Successful Practice (04:18)
Communication & Listening is Key (15:19)
A Few Out-of-The-Box Ideas to Gain & Retain Patients (21:48)
Simple Communication vs. Clinical Terminology (28:22)
Lightning Round Q&A With Daniela (30:19)—
Additional Resources:
Learn about the upcoming Supercharge Your Dental Practice 2-day event in September: https://superchargeyourdentalpractice.com/
Use code RAVING to save $100 on registration.
Connect with Daniela Skeen:
Instagram: https://www.instagram.com/daniela_skeen/
Facebook: https://www.facebook.com/profile.php?id=1303487086
—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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They said success would make us happy. They were wrong. Let's find out what truly matters.
Healthcare professionals are often caught in the pursuit of success at the expense of their well-being, often leading to burnout or disenchantment with their jobs.
Today’s episode redefines what true success and happiness look like with the guest Tarryn MacCarthy, an orthodontist and transformational mindset and happiness coach for healthcare professionals.
We start by exploring Tarryn's journey to finding happiness and professional success on her own terms. She shares what drove her to coach others on the importance of nervous system regulation and finding happiness within.
We discuss why happiness, not success, should be everyone’s starting point. Tarryn makes the point that ultimate success is impossible without taking personal responsibility for our own happiness first, debunking the myth that success naturally leads to happiness.
We also touch on the vital role of nervous system regulation in not just personal well-being but as a crucial component of professional success and leadership. From practical advice on managing stress to redefining success on your own terms, this episode is packed with priceless insights for any healthcare professional.
Tune in and join us as we challenge the status quo of success.
—
Key Takeaways:
Introduction (00:00)
Meet Dr. Tarryn Maccarthy & the Business of Happiness (01:47)
Dr. Tarryn’s Take On Success & Nervous System Regulation (09:04)
Nervous System Regulation as a Key Component of Business Growth (19:07)
Who Is Responsible for Your Happiness? (26:06)
Suggestions for Nervous System Regulation (28:25)
Lightning Round Q&A With Tarryn (33:32)—
Additional Resources:
How happy are you? Take the free quiz here: www.thebizofhappiness.com
Connect with The Business of Happiness:Instagram: https://www.instagram.com/thebizofhappiness/
Facebook: https://www.facebook.com/thebusinessofhappiness
Connect with Tarryn MacCarthy:
LinkedIn: https://www.linkedin.com/in/dr-tarryn-maccarthy-2b401b123/
—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Infection control is sometimes an afterthought in dental practices. When overlooked, it comes with hidden costs and many dangers for patients and practitioners.
Today’s episode features Michelle Strange, a trailblazing nomadic dental hygienist, educator, and advocate for advanced dental hygiene practices.
With over two decades in the field, Michelle brings her unique insights on infection prevention, arguing that effective infection control is more than a regulatory checkbox; it's a cornerstone of patient safety and an excellent way to distinguish your practice.
We also explore how embracing rigorous standards can lead to significant cost savings, improved patient trust, and ultimately, a healthier bottom line.
But that's not all! Michelle also shares about guided biofilm therapy and the importance of standard operating procedures as your practice's backbone. She also showcases how dental hygienists can revolutionize and expand their role with minimally invasive techniques.
Be sure to listen till the end for an exclusive discount on her Infection Control Coordinator Guidebook.
Tune in now!
—Key Takeaways:
Introduction (00:00)
Michelle's Background & Transition to a Roaming Hygienist (02:14)
Economic Benefits of Infection Control (11:21)
Importance of Patient Engagement (20:58)
Empowering Hygienists Beyond Traditional Roles (26:42)
Lightning Round Q&A with Michelle (31:20)
The Infection Control Coordinator Guidebook (33:24)—
Additional Resources:
Find the Infection Control Coordinator Guidebook here: https://www.levelupip.com/category/infection-control-coordinator-guidebook
Use the code “Raving” for $25 off.
Learn more about Level Up Infection Prevention:
Instagram: https://www.instagram.com/level_up_infection_prevention/
Facebook: https://www.facebook.com/levelupip/
LinkedIn: https://www.linkedin.com/company/level-up-infection-preventionTikTok: https://www.tiktok.com/@levelupip
Connect with Michelle Strange on social media:
LinkedIn: www.linkedin.com/in/michelle-strange-rdh
Facebook: https://www.facebook.com/MichelleStrangeRDH/Instagram: https://www.instagram.com/theroamingdentalhygienist/
YouTube: https://www.youtube.com/@TheRoamingDentalHygienist
TikTok: https://www.tiktok.com/@roamingdentalhygienist
—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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If you’re a PPO practice, you might be feeling the squeeze from decreasing insurance reimbursements. Many hygiene-heavy family practices are in the same boat, struggling with the impact of insurance on their bottom line.
Today’s episode features Dr. Andrew Turchin, a master of cosmetic and reconstructive dentistry, who shares his journey from a bustling New York City practice to the slopes of Aspen, Colorado.
Andrew shares the perks of being an insurance-independent practice, emphasizing the importance of a diverse skill set, solid communication skills, effective marketing, and a clear differentiation in the marketplace.
We also discuss strategies for enhancing patient care, improving practice profitability, and maintaining a competitive edge — all while staying true to one's passions and lifestyle goals.
Additionally, we touch on the significance of high-quality dental photography, the value of continuing education, and the power of creating raving patients through exceptional service and care.
Tune in for one-of-a-kind insights and actionable advice from one of the industry’s top cosmetic dentistry coaches.
—
Key Takeaways:
Introduction (00:00)
Andrew’s Move from New York to Aspen (02:49)
Insurance Independence & Andrew’s Business Model (05:17)
Marketing & Dental Photography (15:57)
Skills To Focus Less On Insurance & More On High-End Dentistry (20:48)
The ROI of Continuing Education & Andrew’s Courses (25:55)
Quick Q&A (34:17)—
Additional Resources:Visit Cosmetic Confidence Coaching here: https://www.cosmeticcoaching.com/
Visit Dr. Andrew’s website: https://andrewturchin.com/
Connect with Dr. Andrew Turchin on social media:
Instagram: https://www.instagram.com/andrewturchin.dmd/
Facebook: https://www.facebook.com/andrewturchindmd
—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Have you ever felt like your dental visit was more about the procedure than you? Well, the issue is that doctors are only trained to perform procedures and not on customer service.
To shed more light on this issue is today’s guest, Dr. Michael Sonick, a respected periodontist whose mission is to treat people, not just patients, which is the title of his industry-changing book. Due to his reputation for excellent customer care, his fee-for-service practice is routinely booked 2-3 months in advance.
Michael’s clinical excellence, hospitality, and genuine interaction with patients have set a new standard in healthcare, highlighting the importance of building trust and shared decision-making.
Michael goes further into how comprehensive patient care should be the cornerstone of dental and medical practices. Beyond just performing technical procedures, he discusses the art of patient communication, which has been key to his practice's success. With over 90% of his patients accepting comprehensive treatment, his approach has proven effective in fostering an environment where patients feel both valued and understood.
The episode also covers practical aspects like office design and team-building, which are crucial for creating a patient-centered atmosphere. These insights are not just for dental professionals but anyone interested in how empathy and care can transform the healthcare experience.
Tune in to learn how you can adopt these practices to improve patient care and satisfaction in your own field.
—
Key Takeaways:
Introduction (00:00)
Dr. Sonick’s Background and Inspiration for the Book (01:38)
The Impact of Customer Service in Healthcare (04:24)
Building a First-Class Office Environment (06:44)
The Role of Team and Culture in Patient Care (19:52)
Creating Wow Experiences for Patients (28:13)
Learn More from Dr. Michael Sonick (35:19)
—
Connect with Dr. Michael Sonick on social media:
Instagram: https://www.instagram.com/drmsonick/
Facebook: https://www.facebook.com/drmsonick/
LinkedIn: https://www.linkedin.com/in/mikesonick/
YouTube: https://www.youtube.com/+@michaelsonick
Website: https://www.michaelsonick.com/
—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Imagine learning the latest in dental implants and clear aligners, not in a cramped conference room, but with the pink sands of Bermuda a few steps away.
Learn all about supercharging your dental practice with big cases at our upcoming conference in Bermuda!
On today’s podcast episode, I brought on my co-organizers, Allison Lacoursiere and Matthew Petchel to talk about this exciting event. First and foremost, we explain why we chose Bermuda as the location, touching on what will separate this event from all the other dental events out there.
Allison, Matthew, and I also go over all the details for the event, detailing how it will stand out over all the other events in the industry. We also share all the details such as the event format and schedule, our renowned speakers, the type of content we will be presenting, and who will get the most out of this three-day experience.
We’re bringing together top-tier dental professionals ready to change their mindset on what's possible in 2024. Plus, our internationally known guest speakers will deliver actionable content and proven strategies for growth to elevate your implant or aligner practice to the next level.
Plus, we’ll have a special guest sharing about generative AI, with a specialized focus on its applications in dentistry!
Don't miss out on this opportunity to learn from top dental speakers in the beautiful setting of Bermuda. Grab your ticket now for early bird pricing.Tune in for more details!
—
Key Takeaways:
Introduction (00:00)
Event Location: Bermuda (02:08)
Event Format and Additional Details (05:11)
Speakers and Content Highlights (07:24)
Special Guest on Generative AI (12:19)
Changing The Landscape of Dental Events (17:13)
Who Should Attend (22:43)
Dates, Location, & Early Bird Pricing (26:05)—
Additional Resources:
Use code “RavingPatients” to save $200 on your early-bird ticket.
Event Website: https://superchargemorebigcases.mykajabi.com/bermuda
Connect with Allison Lacoursiere:
LinkedIn: https://www.linkedin.com/in/allison-lacoursiere-32789680/
Instagram: https://www.instagram.com/clearlyig/
Facebook: https://www.facebook.com/allison.lacoursiere / https://www.facebook.com/yourclearalignercoach
Connect with Matthew Petchel:
LinkedIn: https://www.linkedin.com/in/matthewpetchel/
Instagram: https://www.instagram.com/zeephyrp/
Facebook: https://www.facebook.com/matthewpetchel—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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What if AI in dentistry could make the management of dental implant procedures much easier?
Today, I’m sharing a solution with you.
This episode features Dr. Dexter Mattox, the brain behind IMvision Dental, a cloud-based implant tracking platform that's setting new standards in dental technology.
Dexter, an oral surgeon with a passion for tech, has leveraged his expertise to tackle one of the dental industry's biggest challenges: streamlining the complex workflow of dental implants. He’s here to share how IMvision is designed to automate and optimize processes so that the practice can focus on patient care.
Dexter also explains how IMvision acts as a practical tool for improving communication within dental teams, with labs, and most importantly, with referring doctors.
We also explore the future of AI in dentistry and the importance of effective implementation of technology in dental practices. Dexter’s valuable insights on the intersection of machine learning, automation, and dental implant coordination are sure to be of use to other dental implant professionals.
Tune in if you’re ready to streamline your dental implant practice’s operations.
—
Key Takeaways:
Introduction (00:00)
Dexter's Path To Creating IMvision Dental (01:37)
What IMvision Dental Does (05:00)
Implementing Technology Effectively in Dental Practices (07:27)
The Evolving Role of AI in Dentistry (12:23)
Automated Implant Coordination With AI (16:53)
Dexter's Educational Content (23:03)
Quick Q&A With Dexter (24:57)
—
Additional Resources:
Visit IMvision Dental here: https://imvisiondental.com/
Connect with IMvision Dental on social media:
Instagram: https://www.instagram.com/imvisiondental/
Twitter: https://twitter.com/imvisiondental
LinkedIn: https://www.linkedin.com/company/imvisiondental/
YouTube: https://www.youtube.com/@imvisiondental
—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Are you maximizing the potential of clear aligners in your dental practice? This highly sought-after service is quickly becoming a must-have for dentists looking to stay at the forefront of innovation and patient satisfaction.
For today’s episode, I’ve invited clear aligner advisor and 2024 Dentist Influencer of the Year, Dr. Avi Patel, to share everything you need to know to get started with clear aligners in your practice.
As a leading educator and advocate for clear aligners, Dr. Patel shares his transition from a practicing dentist to a clear aligner consultant, rapidly becoming a social media sensation thanks to his educational and relatable industry content.
In our conversation, we unpack the transformative role of clear aligners in modern dental practices, with a special look at Smile Direct Club and the controversial yet important role dentists have played in its rise and fall. Dr. Avi presses on the necessity for dental professionals to adapt to new technologies and market dynamics, highlighting how social media can be a powerful tool for education and brand-building within the dental community.
His emphasis on the benefits of clear aligners, not just for practice growth but also for enhancing patient satisfaction, is a call to action for dentists to stay informed and proactive in a fast-changing industry.
Don't let your practice fall behind. Tune in to hear Dr. Avi’s expert insights and how you can leverage clear aligners for your dental practice.
—
Key Takeaways:
Introduction (00:00)
Dr. Avi’s Career Transformation & Journey Into Clear Aligners (04:14)
Insights on the Aligner Boom in Dentistry (11:03)
Social Media’s Impact on Dr. Avi’s Career Growth (21:53)
Quick Q&A (31:32)
Where To Learn More About Clear Aligners With Dr. Avi (35:24)
—
Additional Resources:
Find the Online Clear Aligner Course For General Dentists here: https://www.clearaligneradvisor.co/launchpad
For the FREE masterclass, visit: https://www.clearaligneradvisor.co/
Connect with Dr. Avi Patel:
Instagram: https://www.instagram.com/doctor.avi/
Facebook: https://www.facebook.com/avi.patel.77
LinkedIn: https://www.linkedin.com/in/avi-patel-043732142/
YouTube: https://www.youtube.com/@doctoravi
—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Do you have a dental specialty practice? If so, you might know by now that it takes more than just exceptional care to stand out.
Promoting a specialized service comes with its unique challenges, so understanding the difference between B2C and B2B marketing strategies can transform a struggling practice into a thriving one.
To tell us all about it is this week’s guest, Stacy Hill, a B2B marketing expert. She founded Endo Marketing Group after assisting with marketing her husband’s endodontic practice and quickly realizing that his colleagues also needed similar help.
Stacy brings a unique perspective to the table, having bridged the gap between dental specialists' aspirations for growth and the practical steps needed to achieve it. Her approach is not just about attracting direct patients but building a thriving referral network through strategic B2B marketing.
In this episode, she breaks down the complex world of dental marketing into five key components. Each element is crucial for dental specialists who face the challenge of promoting their services to both potential patients and referring general dentists.
We also discuss the common challenges that dental specialists encounter, such as selecting effective marketing resources, managing marketing roles within the team, and leveraging practice management software for data-driven strategies.
If you're ready to raise your dental specialty practice’s visibility with proven marketing strategies, this episode is a must-listen. Tune in!
—
Key Takeaways:
Introduction (00:00)
Meet Stacy Hill & Her Work With Dental Specialty Practices (02:04)
Marketing a General Practice vs. A Dental Specialty Practice (05:17)
5 Key Components for Specialty Practice Marketing (10:48)
Creating a Healthy Referral Network (19:08)
A Formula To Respond To Google Reviews (28:01)
Quick Q&A (29:56)
—
Additional Resources:
Get the “Twelve Secrets to Increase Google Reviews for your Dental Specialty Practice” workbook here: https://info.endomarketinggroup.com/lead-magnet1649438354771
To learn more, visit: https://endomarketinggroup.com/
Connect with Stacy: https://www.linkedin.com/in/mrsstacyhill/
Follow Endo Marketing Group on Social Media:
YouTube: https://www.youtube.com/@endomarketinggroup/
Instagram: https://www.instagram.com/endomarketinggroup/
—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Some dental treatments are hard to sell to patients. That’s a fact!
Many patients will turn to Google, often finding incomplete information that doesn’t help them decide to get the treatment they need done. What if you could provide a video of the exact procedure while they’re still in your chair?
Today, we're diving into the innovative world of Teamworx Dental with founder Dr. Ryan Morrison.
Launched in 2022, Ryan has combined his dental expertise and desire to educate patients to create Teamworx Dental, a software designed to make treatment presentations quick and easy to understand through video, whether the patient is chairside or at home.
We explore how this platform makes it easier for patients to decide on treatment while also opening new avenues for attracting leads, making it a valuable tool for any dental practice looking to improve patient communication and increase acceptance rates.
Plus, Ryan is giving all Raving Patients Podcast listeners a special gift in this episode. Don’t miss it!
Tune in and discover how Teamworx Dental can benefit your practice and patients alike.
—
Key Takeaways:
Introduction (00:00)
Morrison’s Dental Journey & Founding of Teamworx Dental (00:57)
Teamworx’s Role in Patient Education (07:28)
Using Teamworx for Dental Marketing (20:36)
The Future of Teamworx & Cloud Integration (23:05)
A Special Promo for Raving Patients Podcast Listeners (25:46)
Quick Q&A (26:41)
—
Additional Resources:
To learn more, visit: https://teamworxdental.com/
Follow Teamworx Dental on Social Media:
Facebook: https://www.facebook.com/TeamworxDental
Instagram: https://www.instagram.com/teamworxdental/
LinkedIn: https://www.linkedin.com/company/icoreconnect/
—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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