Afleveringen
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Are your aligner treatments really boosting your practice’s profitability, or just creating more headaches?
There’s a right and wrong way to approach certain cases, and GPs aren’t necessarily equipped to take them all, despite what most aligner companies like to advertise.
In this episode, I sit down with Lou Chmura, founder of Egghead Orthodontics and Ortho Mastery Advisors, and an orthodontic expert with over 35 years of clinical practice experience.
Lou sold his practice in 2022 and now dedicates his time to teaching and consulting, helping dentists and orthodontists incorporate technology for improving patient outcomes. With deep expertise in both orthodontics and general dentistry, Lou possesses a unique POV on integrating orthodontic treatments into a general practice successfully.
We chat about a big issue with aligner treatments: the misleading nature of their ads that promise increased production but fail to address the importance of completing cases efficiently.
Additionally, Lou brings up how you can set your aligner cases up for success all the way to completion, which involves thorough diagnosis and proper case staging, from IPR to monitoring techniques. He also shares the hidden costs in aligner treatments and introduces the concept of hybrid cases for more complex scenarios.
If you’re ready to maximize your practice’s success with aligners, don't miss Lou's tips on mitigating the challenges you may face.
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Key Takeaways:
Introduction (00:00)
Meet Lou Chmura & how he helps practices with ortho treatments (01:28)
Why aligner advertisements misleading (04:59)
What does it take to be more efficient with orthodontic treatments? (09:03)
What GPs should focus on when setting up orthodontic cases (15:51)
Ensuring proper case selection (21:00)
Final thoughts & lightning round Q&A with Lou (26:22)
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Connect with Dr. Lou Chmurra on Instagram.
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Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com.
This podcast is sponsored by Dental Intelligence. Learn more here.
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more here.
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Most dental professionals will agree that one of the most frustrating things about accepting insurance is dealing with low reimbursements or the overwhelming credentialing process you have to go through.
And when it comes to collections, surely you’re feeling the pinch. But what if I told you there’s a way to increase your revenue without changing your workload.
In this episode, I sit down with Angela Holland, a returning guest and an expert in dental insurance credentialing and fee negotiations. With over 15 years of proven insurance expertise, Angela is on a mission to help practices maximize revenue with no additional work required.
She shares her insights on how outsourcing fee negotiations with Preferred Dental Solutions can unlock new revenue streams for dental practices by optimizing insurance fee schedules and the credentialing process.
We also cover:
How to negotiate insurance fees from day one.
The role of TPAs vs. direct contracting with insurance companies.
Why it’s critical to revisit and renegotiate your fee schedules every two years.
The essential steps for proper credentialing to avoid revenue loss.
If you're ready to make more from your insurance collections and streamline your practice's financials, this episode is for you! Tune in.
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Key Takeaways
Introduction (00:00)
Meet Angela and her move from billing to insurance credentialing (01:36)
Angela explains the credentialing & fee negotiation process (08:41)
Choose between TPAs and direct contracts carefully (15:09)
Boosting your revenue through insurance fee negotiations (17:47)
Final thoughts & lightning round Q&A with Angela (24:39)
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Book a free consultation with Angela at Preferred Dental Solutions.
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Learn about the upcoming Supercharge Your Dental Practice 2-day event in September here.
Use code RAVING to save $100 on registration.
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Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com.
This podcast is sponsored by Dental Intelligence. Learn more here.
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more here.
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Zijn er afleveringen die ontbreken?
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Have you noticed the staff at your dental practice a bit tired and unmotivated? Are they working to the point of burnout?
This is an extremely relatable scenario in the healthcare space, but there’s a solution that’s rising in popularity, and it can transform your practice — virtual assistants.
In this episode, I sit down with Rebecca Herring, a seasoned dental coach from Transformational Dental Coaching. She’s here to share how offshore virtual assistants (VAs) can be the modern dental practice’s secret weapon when it comes to improving the patient experience, reducing stress for your team, and minimizing overhead.
We also chat about:
The importance of ongoing training for your front desk team The critical role SOPs play in effective training Strategies for smart revenue cycle management And much more.Ready to make things run more smoothly at your practice and make room for your in-office staff to focus on providing a high-quality, white-glove service to patients?
Then, this episode is for you! Tune in.
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Key Takeaways:
Introduction (00:00)
Meet Rebecca & her approach to dental coaching (02:06)
The benefits of using virtual assistants (06:43)
The disadvantages of hiring VAs (16:58)
Importance of SOPs in ensuring consistency & efficiency (19:52)
Effective strategies for revenue cycle management (23:09)
Credit card payment fees: who absorbs that cost? (28:11)
Lightning round Q&A with Rebecca & how to connect (31:27)—
Book a Free Strategy Call with Rebecca at Transformational Dental Coaching:
LinkedIn
Facebook
Instagram
Email—
Learn about the upcoming Supercharge Your Dental Practice 2-day event in September here.
Use code RAVING to save $100 on registration.
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Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com.
This podcast is sponsored by Dental Intelligence. Learn more here.
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more here.
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Are you spreading yourself too thin by trying to master everything in your dental practice?
Well, let me tell you…it doesn’t lead to long-term success.
In this episode, I sit down with Sarah Cottingham, a dental consultant and CEO of Incito Enterprises, who shares her journey from dental assisting to leading multiple practices. Sarah is here to share how important it is to find “the one thing” that really brings you joy and brings out the best in you as a dental professional.
Her insights on mindful leadership are a must-listen for any dentist struggling with burnout or looking to elevate their team’s performance and take their practice to the next level.
We talk about how crucial it is to avoid being a “super GP” and instead, specialize in what you do best, while referring out tasks that don’t align with your expertise.
We also cover essential topics like:
Serving yourself first to better serve others
The impact of mindful leadership on team dynamics
The importance of tracking meaningful metrics to drive your practice's success
And much more.
If you’re ready to unlock the full potential of your dental practice by focusing on what truly matters? Tune in.
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Key Takeaways:
Introduction (00:00)
Meet Sarah & how she helps dental practices (01:38)
Unlocking success with mindful leadership (04:10)
Finding that “one thing” you excel at vs. doing everything (08:15)
Inspiring your team to show up as career-minded individuals (16:32)
Driving business results by focusing on what’s important to you (20:10)
About Sarah’s event “Serving the Servant” (22:02)
Lightning round Q&A with Sarah & how to connect (24:02)
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Connect with Sarah on LinkedIn and Instagram.
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Learn about the upcoming Supercharge Your Dental Practice 2-day event in September here.
Use code RAVING to save $100 on registration.
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Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com.
This podcast is sponsored by Dental Intelligence. Learn more here.
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more here.
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Is your dental practice doing the mistake of running on a patchwork of different software solutions? If so, it may be time to consider The Dental App if you’re serious about growth.
In this episode, I sit down with Dr. Lior Tamir, founder of The Dental App and a successful dental practice owner. Lior shares his unique journey from dentistry to software development and how his frustration with existing tools led him to create a groundbreaking, full dental practice management solution. With a background in both dentistry and technology, Lior’s hard work is now a tool that integrates business processes seamlessly, helping practices grow and operate more efficiently.
We go deeper into how The Dental App is revolutionizing dental practice management by consolidating various functions — like patient follow-ups and treatment scheduling — into one streamlined platform. Lior also explains how this innovative tool not only simplifies operations but also drives significant growth for practices.
We also cover extra topics like the challenges of switching software, cloud vs. on-premise servers, the importance of patient experience, and more.
Ready for an all-in-one solution that will make your practice run smoother and grow faster? Tune in and learn all about The Dental App.
PS. Use code “raving” to get $100 off on The Dental App when you register.
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Key Takeaways:
Introduction (00:00)
Meet Lior Tamir & his start in dentistry (01:23)
What leveled up Lior’s dental practice + Yelp reviews (07:31)
How The Dental App turned into what it is today (16:14)
The challenge behind switching software as a practice owner (24:39)
Lightning round Q&A with Lior & how to connect (31:33)
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Additional Resources:
Find the mentioned book “Unreasonable Hospitality” here.
Learn more about The Dental App here.
Connect with Lior on LinkedIn.
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Learn about the upcoming Supercharge Your Dental Practice 2-day event in September here.
Use code RAVING to save $100 on registration.
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Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com.
This podcast is sponsored by Dental Intelligence. Learn more here.
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more here.
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Is your fee-for-service (FFS) practice struggling to stand out and get new patients? Beyond quality care, there are several things at play when it comes to marketing an FFS practice, and today we uncover the biggest barrier…your team.
My guest is Naiara Wireman, a practice development coach at SMC, and she specializes in delivering exceptional patient experiences and developing effective internal marketing strategies.
We dive into the importance of patient experience in fee-for-service practices, highlighting the need for consistent systems that ensure every patient interaction is top-notch. Naiara shares actionable strategies for internal marketing, training staff to communicate your practice's unique value, and why your team’s mentality is crucial in a fee-for-service model.
We also discuss innovative marketing approaches, ways to enhance the employee experience, and tips for handling patient calls effectively.
Tune in to discover how to elevate your practice and turn satisfied patients into raving fans.
PS. If you own a fee-for-service practice or work at one and are looking to grow your raving patients, book a free marketing strategy call with Naiara at SMC.
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Key Takeaways:
Introduction (00:00)
Meet Naiara Wireman & her entry into dentistry (01:45)
New ways to enhance patient experience (05:08)
The crucial role of team education in fee-for-service practices (10:21)
Enhancing the employee experience in the practice (15:37)
Marketing ideas for fee-for-service practices (20:05)
Free marketing strategy call offer + lightning round Q&A (28:40)
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Connect with Naiara:
Facebook
Instagram
LinkedIn
Email: [email protected]—
Learn about the upcoming Supercharge Your Dental Practice 2-day event in September here.
Use code RAVING to save $100 on registration.
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Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com.
This podcast is sponsored by Dental Intelligence. Learn more here.
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more here.
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Many dentists shy away from orthodontics due to its complicated and time-consuming nature. But what if there was a simpler way to do it and make up to $1,400 per hour without being an orthodontic specialist?
This episode shows you the way.
I’m joined by Dr. Dan German, the founder, CEO, and chief orthodontist of orthobrain®, a groundbreaking subscription-based consulting platform that equips general and pediatric dentists to confidently deliver orthodontic care.
Dan’s expertise spans interceptive orthodontics, aligner therapy, digital braces placement, and 3D imaging. With a career that includes owning one of the largest orthodontic practices in the country and earning accolades like the Distinguished Alumni Award from the University of Louisville, Dan clearly knows how to build success in orthodontics.
Today, Dan shares how, through orthobrain’s turnkey system and virtual orthodontic team, any GP can provide high-level ortho care, generating greater profits and creating raving fans.
We also chat about the unexpected benefits of orthodontics, effective patient communication, and the keys to internal marketing that can turn your existing patients into orthodontic clients.
Ready to 10x your profits? Tune in now and discover how orthobrain can make it happen.
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Key Takeaways:
Introduction (00:00)
Meet Dan German & orthobrain® (01:35)
How adding orthodontics with 10x your profitability (11:13)
The unexpected benefits of offering orthodontics (14:38)
Choosing between aligners, braces, & expanders, & finding these patients (18:37)
Growing beyond your existing patient base & Dan’s final thoughts (23:46)
Lightning round Q&A with Dan (27:39)
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Connect with Dan at orthobrain®:
Website
LinkedIn
Facebook
Instagram
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Learn about the upcoming Supercharge Your Dental Practice 2-day event in September here.
Use code RAVING to save $100 on registration.
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Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com.
This podcast is sponsored by Dental Intelligence. Learn more at here.
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more here.
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Is your dental practice losing revenue despite your best efforts? If so…you might be missing out on several opportunities within your dental practice.
Want to learn how to capitalize on them? This episode is for you.
My guest is Sandy Pardue from Classic Practice Resources. Sandy is a renowned keynote speaker, author, and consultant specializing in dental practice management. With over 500 practices served under her belt since 1993, Sandy has earned a reputation as the "systems guru" for her expertise in developing and implementing effective dental office systems.
Dentistry Today Magazine has recognized Sandy as a leader in dental consulting speaking every year since 2003 thanks to her entertaining yet practical style, which has inspired countless dental teams to enhance productivity and profitability.
She’s joining me today to talk about the 3 R’s of Practice Management — retention, reactivation, and recall — and explain how simple adjustments can lead to significant improvements on your bottom line. Sandy shares her insights on missed opportunities in scheduling patients, the importance of proper phone etiquette, how to balance automation with a personal touch to boost patient retention, and much more.
Tune in for practice advice that every dental practice can start implementing today!
PS. Interested in getting $100 OFF on Sandy’s Front Desk Pro or Office Management Pro Training Events? Visit Classic Practice Resources and use promo code “Secret Sauce”.
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Key Takeaways:
Introduction (00:00)
Meet Sandy Pardue & her consulting company, Classic Practice Resources (01:36)
Missed opportunities when scheduling patients (04:04)
The Rs of practice management (16:28)
KPIs to monitor for dental practice efficiency (24:43)
Sandy’s offerings through Classic Practice Resources (27:16)
Lightning round Q&A with Sandy (30:01)
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Connect with Sandy at Classic Practice Resources:
Facebook
Instagram
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Learn about the upcoming Supercharge Your Dental Practice 2-day event in September here.
Use code RAVING to save $100 on registration.
—
Learn proven dental marketing strategies and online reputation management techniques here.
This podcast is sponsored by Dental Intelligence.
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists.
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Shockingly, only 1% of hygienists in the US are using the latest in dental endoscopy tech to bring in more revenue to their dental practices.
Today, we’re going to take a deeper look into how dental endoscopy not only double your hygienist’s revenue, but also empower and motivate their work in your practice.
I'm joined by Kristen Ranaldo, an experienced dental hygienist and surgical assistant, and Dr. Aziz Bohra, an innovative periodontist and the founder of PerioView, to discuss this game-changing technology and how it can help boost your practice’s income through referrals and treatment acceptance.
We start off by going in depth into the advancements and reaches of dental endoscopy in periodontal procedures. Kristen and Dr. Bohra explain how this technology, used in tandem with scaling and root planing or laser-assisted periodontal therapy, leads to better and more predictable results.
Additionally, we cover the practical and financial aspects of implementing dental endoscopy, its diagnostic benefits, and how it can keep periodontal treatment in-house.
If you’re looking to stay ahead and keep more patients within your walls, be sure to listen to this one!
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Key Takeaways:
Meet Kristen Ranaldo and Aziz Bohra (00:00)
What is dental endoscopy & how does it help dental practices? (03:12)
Implementing dental endoscopy in the practice (08:26)
The economics, ROI, and procedures you can do with endoscopy (11:03)
Why dental endoscopy has been overlooked (22:45)
Lightning Round Q&A With Kristen and Aziz (25:29)
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Additional Resources:
Learn more about PerioView here.
Connect with Kristen on Instagram.
Connect with Aziz: [email protected]
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Learn about the upcoming Supercharge Your Dental Practice 2-day event in September here.
Use code RAVING to save $100 on registration.
—
Learn proven dental marketing strategies and online reputation management techniques here.
This podcast is sponsored by Dental Intelligence.
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists.
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Are you a new dentist feeling overwhelmed and unsure about your career path? Dr. Cole Herzik's journey might be just the inspiration you need.
Dr. Herzik, a recent dental school graduate, is already making waves in our industry. As the CEO of the Private Dentist Alliance and founder of the MAN nonprofit, Cole shares his unique approach to finding purpose in dentistry beyond clinical practice.
Dr. Herzik's proactive approach to learning and networking led him to perform advanced procedures and speak at conferences within a year of graduation.
For Dr. Herzik, mentorship has been a cornerstone of his professional development. He firmly believes that by learning from those who have walked the path before him, he can avoid pitfalls and accelerate his growth. "I want to pick all those people's brains so that I don't have to make as many mistakes or fall into those pitfalls or have those negative things happen to me along the path," he says.
He reveals how it all started with a single Facebook friend request and how mentorship and continuous education have shaped his career so far.
Dr. Herzik also discusses his ambitious vision for improving dental education as well as the importance of understanding the business side of dentistry.
Don't miss this conversation that encourages you to find your "why" in dentistry. Tune in now!
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Key Takeaways:
Dr. Herzik's journey from dental student to CEO (00:00)
Importance of mentorship in dentistry (06:52)
Finding your "why" in dentistry (12:55)
His extensive CE journey post-graduation (16:43)
The Private Dentist Alliance and improving dental education (20:40)
Importance of business knowledge for dentists (26:31)
Lightning round Q&A with Cole (28:46)
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Connect with Dr. Cole Herzik:
Instagram
Private Dental Alliance
The M.A.N Podcast
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Learn about the upcoming Supercharge Your Dental Practice 2-day event in September here.
Use code RAVING to save $100 on registration.
—
Learn proven dental marketing strategies and online reputation management techniques with Dr. Len Tau.
This podcast is sponsored by Dental Intelligence.
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists.
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Are you fed up with your annoying patients or those whose insurance leaves little to no profit?
What if I told you that there’s a way to focus on your ideal patient, work less, and still make 7 figures?!
This episode’s guest spills the secret.Learn the secrets to dental practice management from a business coach who turned his wife's practice into a seven-figure success.
I'm excited to welcome Kirk Teachout, a business coach, serial entrepreneur, and bestselling author. He’s the mastermind behind the Seven Figure Dentist program through IV Quarter Coaching, and he comes with practical insights and strategies for optimizing dental practice management and helping practice owners achieve growth without burning out.
Kirk shares his journey of transforming his wife's dental practice into a 7-figure business by focusing on ideal patients and implementing efficient systems. He emphasizes that you don't need to work all week or perform fancy procedures to run a successful, revenue-generating practice.
We also chat about enhancing patient experience, the importance of team management, and cultivating a positive practice culture.
Listen now to be one step closer to more time off, more profits, and enjoyable practice ownership.
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Key Takeaways:
Meet Kirk Teachout & his entry into the dental world (00:00)
How to work 3 days a week and have a 7-figure practice (05:50)
The hardest part of running a dental practice: team management (09:52)
What practice owners should focus on (13:07)
The importance of patient experience, practice culture & examples (20:22)
Lightning Round Q&A With Kirk (29:46)
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Additional Resources:
Get the Free Treatment Acceptance Blueprint here.
Learn more about The Seven Figure Dentist here.
Connect with Kirk Teachout:
Instagram
Facebook
TikTok
X
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Learn about the upcoming Supercharge Your Dental Practice 2-day event in September here.
Use code RAVING to save $100 on registration.
—
Learn proven dental marketing strategies and online reputation management techniques here.
This podcast is sponsored by Dental Intelligence. Learn more here.
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more here.
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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About 80% of dentists are undervaluing what their practice is worth! A shocking number, don't you think?
The fact is, several dentists wait until they slow down to sell without realizing that their practice value is highest when they’re at their peak.
To share everything you need to know to get the most bang out of your buck when selling is this episode’s guest, Michelle Hedgecock.
Michelle is a clinical researcher and a former dental surgeon, and owned two thriving practices in Austin, Texas. After having to sell at 42, she realized how ill-prepared doctors are when it comes to selling and determining the fair market value of their business.
This experience ultimately drove her to become a business development associate with Connect The Dents, where she performs practice valuations and guides doctors in determining the best options and timings for selling their business.
How practice valuations can help you plan for the future, tips on increasing the fair market value of your practice, what EBITDA is, and when doctors should consider selling for max profit are some main themes of this conversation.
Michelle and I also touch on the different types of buyers, including individual doctors, DSO's, and DPO’s, and what types of practices are ideal for each.
Tune in to learn more about how Michelle and the unique valuation process and matching program at Connect The Dents can save you 6-10% in selling costs.
PS. Get a $300 discount on a practice valuation with Connect The Dents. Just say you heard them at the Raving Patients Podcast.
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Key Takeaways:
Meet Dr. Michelle Hedgecock & her experience with selling her practice (00:00)
Explaining EBITDA & how fair market value is determined (06:17)
When to get your practice valuated (11:48)
When to consider selling your practice & increasing its fair market value (16:14)
The difference between a private sale and a DSO/DPO sale (23:07)
How matching program at Connect The Dents works (28:55)
Lightning Round Q&A With Michelle (31:55)
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Additional Resources:
Learn more about Connect The Dents here or on their LinkedIn.
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Learn about the upcoming Supercharge Your Dental Practice 2-day event in September here.
Use code RAVING to save $100 on registration.
—
Learn proven dental marketing strategies and online reputation management techniques here.
This podcast is sponsored by Dental Intelligence. Learn more here.
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more here.
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Are you creating quality video content for your practice? Chances are, you’re not doing it enough!
Short-form video content has been on the rise for quite a few years now. So, now, more than ever, dental practices have to lean into this tool to boost patient engagement and compliance.
But how do you create content that goes beyond just basic information?
Today's guest is here to share all about it.
Janelle Baum is a cutting-edge orthodontic influencer that's using the power of social media and video content to transform dental practices — and businesses in general, too.
With over seven years of experience as an orthodontic treatment coordinator and a background in theater and improv, Janelle delivers a one-of-a-kind approach to patient interactions. It starts by using short, engaging videos to inform and entertain patients at different stages of their journey, boosting case acceptance, helping them know what to expect before an appointment, and everything they need to follow during their treatment.
This episode is packed with insights, such as how medical professionals can humanize themselves through short-form videos and how to make patients feel more at ease with procedures.
Janelle also advocates for actively involving patients in social media content creation, which not only boosts the practice's visibility and improves patient compliance, but also creates a vibrant office culture that spreads through word of mouth. Plus, she shares how practices can leverage feedback systems like Avius tablets to gain honest reviews directly from children.
If you're looking to stand out with video content, this is the episode to listen to. Tune in!
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Key Takeaways:
Meet Janelle Baum & her start as a treatment coordinator (00:00)
How Janelle helps orthodontic offices (05:34)
Cultivating a vibrant office culture (11:33)
Who in the dental practice should be doing the videos (17:02)
Social media as a growth engine for dental practices (21:14)
Video campaigns for enhanced patient engagement (25:32)
A full breakdown of Janelle’s services (30:45)
Lightning Round Q&A With Janelle (35:03)—
Additional Resources:
Connect with Janelle:
TikTok: https://www.tiktok.com/@the_ortho_influencer
Email: [email protected]
Website: https://theorthodonticinfluencer.com/Check out Kaleidoscope Orthodontic Digital Marketing: https://thekaleidoscope.com/
Learn more about Avius: https://avius.com/facilities-management-customer-satisfaction-surveys/
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Learn about the upcoming Supercharge Your Dental Practice 2-day event in September: https://superchargeyourdentalpractice.com/
Use code RAVING to save $100 on registration.
—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Here’s a shocking fact: on average, most dental offices miss at least 30% of their incoming calls.
Just imagine all the potential revenue slipping through the cracks just because your staff is too busy to address those calls.
Today, I’m bringing you a solution to this!
In this episode, I sit down with Breanna McMillen, head of sales at Peerlogic, to find out how conversational AI can improve patient calls and transform dental practice revenue.
Breanna's 20-year journey in dentistry, from hygiene assistant to overseeing multi-location operations and later becoming a dental-specific myofunctional therapist before transitioning to the tech and sales leadership side of dentistry, make her a guest with a remarkable breadth of knowledge.
We go deep into how Peerlogic's conversational AI can streamline front office tasks and take call monitoring to the next level, securing fewer missed opportunities and more revenue generation. The technology listens to calls, identifies missed opportunities, and helps staff follow up efficiently, making it a revolutionary tool for front office operations for nearly every type of dental practice.
Breanna also shares the broader implications of AI in dentistry, addressing common misconceptions and sharing the exciting future developments in responsive AI that will further enhance patient engagement.
Listen now to learn how AI can help your practice capitalize on every single phone call!
PS. If you decide to sign up for Peerlogic, mention the Raving Patients Podcast to get 2 months free.
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Key Takeaways:
Meet Breanna McMillen & What Peerlogic Is (00:00)
Practices that can benefit from Peerlogic & the importance of phone calls (04:09)
Breanna’s take on AI in dentistry (08:39)
The difference between AI insights and call tracking metrics (10:19)
Using AI to handle missed opportunities, call volume, and insurance (14:04)
The future of Peerlogic & reconnecting with missed calls (19:56)
Implementing Peerlogic in your dental practice & final thoughts (22:26)
Lightning Round Q&A With Breanna (26:10)—
Additional Resources:
Schedule a demo for Peerlogic here: http://www.peerlogic.com
Connect with Breanna on LinkedIn: https://www.linkedin.com/in/breanna-mcmillen-09820920a/
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Learn about the upcoming Supercharge Your Dental Practice 2-day event in September: https://superchargeyourdentalpractice.com/
Use code RAVING to save $100 on registration.
—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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In today's episode, we tackle a huge pain point for dentists: the sky-high prices for equipment.
A not-so-widely-known fact is that there’s a dental tax on equipment. In other words, one machine will be much more expensive for a dentist than for a veterinarian.
But there’s an innovative tech platform that can help dental professionals find the best deals through data and AI, and today’s guest is going to share everything you need to know about it.
Yasin Abbak is the founder of GroupUps, a new-age DSO for independent businesses. He has an impressive background, having previously founded and sold a sports tech platform with over 1 million customers and a supply chain tech platform for independent restaurants.
With GroupUps, Yasin is revolutionizing the way small dental practices purchase equipment by leveraging data and AI to negotiate better pricing and organize group purchases. His goal to empower independently owned businesses to make smarter decisions and operate more efficiently has the potential to create a big shift in the industry.
In our conversation, we talk about how this advanced tool helps practices save money on dental equipment. Yasin also shares key strategies on when and how to negotiate, identifying leverage points for effective bargaining, and the long-term costs of overspending.
Ready to transform your purchasing power and secure the best deals for your practice? Tune in!
PS. There’s an exclusive freebie for all Raving Patients Podcast listeners! Claim a FREE Rate My Quote analysis by visiting https://www.groupups.com/, filling out your wish list, and letting them know Dr. Len Tau sent you.
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Key Takeaways:
Meet Yasin Abbak & his company, GroupUps (00:00)
Yasin explains how GroupUps operates & leverages data & AI (06:50)
Getting better pricing on equipment & group purchasing (15:14)
The importance of avoiding overspending (23:01)
Negotiation tactics for dentists (26:17)
Get your FREE Rate My Quote analysis by GroupUps (29:30)
Lightning Round Q&A With Yasin (31:53)—
Additional Resources:
Learn more about GroupUps here.
Follow GroupUps on Facebook here.—
Learn about the upcoming Supercharge Your Dental Practice 2-day event in September here.
Use code RAVING to save $100 on registration.
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Learn proven dental marketing strategies and online reputation management techniques here.
This podcast is sponsored by Dental Intelligence. Learn more here.
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more here.
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Dentists often find content creation both time-consuming and intimidating, as it can seem quite out of their wheelhouse.
But content marketing is not just for the savvy digital marketers. If done the right way, this powerful tool can help dentists create deeper and more trusting relationships with both existing and potential patients.
So, how can you use content creation to attract new patients and grow your practice? I have the perfect guest to answer this.
I am joined by Melanie Deziel, an author, keynote speaker, and award-winning branded content creator who has helped countless businesses unlock their creative potential. Her credentials include innovative work at the New York Times and Time Inc.
In this episode, Melanie unpacks how tailored content can help dental practices attract new patients and build trust in an increasingly skeptical consumer environment. She explains why content is important, how to generate content ideas, and how to find time to create. We also talk about optimizing your Google Business Profile, selecting the right social media platforms for a targeted audience, and engaging patients with various content formats.
Whether you're new to content creation or looking to refine your approach, you don’t want to miss this episode.
Tune in to learn from one of the best in the business and start applying these expert strategies in your dental practice marketing today.
PS. Use code RAVING at http://melaniedeziel.com/store to save 20% on any of the digital resources for helping you create better content, including The Content Fuel Framework Workbook, which has prompts and activities to help you generate 1000+ original content ideas!
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Key Takeaways:
Intro (00:00)
Melanie’s Background and Career Journey (01:03)
Importance of Content in a Dental Practice (04:56)
Choosing the Right Social Media Platforms (06:44)
Content as a Trust-Building Tool (13:34)
Engaging Content Formats (17:49)
Creating Content Ideas for Dental Practices (21:14)
Tips for Optimizing Your Google Business Profile (24:12)
Lightning Round Q&A With Melanie (32:27)—
Additional Resources:
Visit Melanie’s website: https://www.melaniedeziel.com/
Connect with Melanie Deziel:
LinkedIn: http://linkedin.com/in/melaniedeziel
Instagram: http://instagram.com/meldeziel
Twitter: http://twitter.com/mdeziel
Threads: http://threads.net/meldeziel—
Learn about the upcoming Supercharge Your Dental Practice 2-day event in September: https://superchargeyourdentalpractice.com/
Use code RAVING to save $100 on registration.
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Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Hiring is hard, but hiring non-clinical staff for dental practices is harder.
If you've been using employment websites, you know by now that half the candidates are unqualified and several will end up ghosting you. The result is limited options, leading dental practices to recruit subpar employees that won’t stay for long.
So, how can you find and retain team members that truly align with your practice’s culture and values? The answer is in this episode!
Today’s guest is Allison Norris, the founder and CEO of The Dentele Group, LLC and a former dental hygienist. She left clinical dentistry in 2018 to pursue a non-clinical career, which eventually led to starting her recruiting agency that specializes in placing candidates into non-clinical roles.
In this episode, Allison and I talk about the dos and don'ts for effective dental practice recruitment, particularly for non-clinical positions. Allison shares the importance of a strong online reputation, how to craft compelling job postings, and the need for thorough candidate screenings to guarantee a perfect fit. She also sheds light on how her agency approaches the hiring process for its clients.
If staff turnover has been a challenge for you, this episode is packed with actionable advice to get better results in your recruiting efforts! Tune in to learn how to find the perfect team.
PS. Allison is offering 10% off on her recruiting services to all Raving Patients Podcast listeners. Just reach out to her and say you heard the offer here!
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Key Takeaways:
Meet Allison Norris & How She Got Into Recruiting (00:00)
Successfully Recruiting The Right Person Through Allison’s Service (04:44)
Negative Employer Reviews on Hiring Websites (12:35)
The Importance of Creating Great Job Descriptions (17:19)
What To Do When An Ex-Employee Retaliates (22:14)
Lightning Round Q&A With Allison (25:02)
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Additional Resources:
Learn more about The Dentele Group here: https://thedentelegroup.com/
Connect with Allison Norris:
LinkedIn: https://www.linkedin.com/in/allisonnorris/
Facebook: https://www.facebook.com/allison.norris904/
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Learn about the upcoming Supercharge Your Dental Practice 2-day event in September: https://superchargeyourdentalpractice.com/
Use code RAVING to save $100 on registration.
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Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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How many times have you confused one dental practice with another? I know I have!
It’s tricky for dental practices to stand out when it comes to branding. Several use generic stock images and cookie-cutter templates to push content online, missing that one thing that truly sets them apart — authenticity.
In this episode, I sit down with Sarah Ruberg, a seasoned branding expert in the dental industry, to break down the strategies that will supercharge your dental practice’s branding.
Sarah is the founder of Our Thrive Tribe and has dedicated her career to helping dental practices and industry partners excel in the dynamic landscape of DSO's. With expertise in personal and corporate branding, she empowers practices to reach their full potential, expand their reach, and achieve significant growth.
From actionable strategies for establishing an authentic brand presence to expanding your network the right way, this episode is packed with tips every dental professional needs to know to solidify themselves as a trusted authority.
Plus, we touch on the importance of outward engagement on social media, the benefits of live networking events, and the questions to ask yourself when defining your unique selling proposition.
Tune in now to learn how to TRULY stand out in the dental industry!
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Key Takeaways:
Meet Sarah Ruberg & How She Entered The DSO Space (00:00)
Sarah Explains Why Having A Brand Is Important (06:17)
Branding Your Practice & Finding What Makes You Unique (10:18)
Sarah’s Insights on Leveraging Social Media (17:31)
Overcoming The Fear of An Online Self-Promotion (23:51)
The Power of Networking (25:23)
Lightning Round Q&A With Sarah (29:20)—
Additional Resources:
Connect with Sarah Ruberg at Our Thrive Tribe:
Instagram: https://www.instagram.com/ourthrivetribe_/
Facebook: https://www.facebook.com/joinourthrivetribe
LinkedIn: https://www.linkedin.com/company/ourthrivetribe/
Website: https://ourthrivetribe.co/contact/—
Learn about the upcoming Supercharge Your Dental Practice 2-day event in September: https://superchargeyourdentalpractice.com/
Use code RAVING to save $100 on registration.
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Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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Have you planned an exit strategy for your dental practice? It’s commonplace to draft a business plan, but the roadmap for selling and exiting and doing so for max profits is often overlooked.
Also, most dentists give themselves too little time and typically overestimate its worth due to emotional attachment. So what do dentists need to know to have an efficient and profitable exit?
You’re going to find out in this episode.
Today, I’m speaking with Brian Michaud from the Encompass Group LLC. He has extensive experience working with business owners, especially dental practitioners, in planning their exits effectively and has a wealth of knowledge on strategically maximizing practice value.
We discuss the optimal timeline that allows you to make all the necessary adjustments and transition plans for your dental practice sale. Brian also explains the difference between emotional and financial valuations and how to set your expectations realistically.
Additionally, we touch on the four main exit strategies, succession planning, and tax strategies that can enhance the perceived value of your practice.
If you’re looking to sell, this is an episode you can’t miss!
Tune in to learn how to get the most out of your exit strategy planning and guarantee you get the most value from your years of hard work.
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Key Takeaways:
Meet Brian Michaud (00:00)
How To Know When You Should Exit Your Dental Practice (05:27)
An Overview of The 4 Ways To Exit Your Practice & Examples (10:20)
The Emotional Number vs. The Financial Number (17:06)
Exit Strategy Tax Advice & Other Financial Considerations (20:45)
Lightning Round Q&A With Brian (27:44)
—Additional Resources:
Learn more about Brian & Encompass Group here: https://www.encompass-group.com/
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Learn about the upcoming Supercharge Your Dental Practice 2-day event in September: https://superchargeyourdentalpractice.com/
Use code RAVING to save $100 on registration.
—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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The average amount spent on dental staff training is about $1,500 per person per year, which is a significant expense for small to mid-sized dental practice owners.
But is all that expense really worth it when research shows that learners forget an average of 70% of the new information within 24 hours?
Today, I’m sharing a better way to manage operations and train staff within your dental practice.
I'm thrilled to introduce Laura Johnston, the innovative founder of My Dental SOP and a former consultant turned software developer. Laura has dedicated over 15 years to the dental industry, specializing in team management and dental practice SOPs.
Through her cloud-based software, My Dental SOP, Laura has transformed the way dental teams access and utilize Standard Operating Procedures, tackling the common, painful issues of training, staffing, and operational inefficiencies that so many practices face.
In this conversation, Laura shares everything you need to know about My Dental SOP, from what onboarding looks like to the role of its effective assessments and how it’s a great tool for minimizing staff turnover.
Additionally, we touch on the broader impacts of having an instantly accessible platform for SOPs — how it can enhance team management, streamline daily operations, and ensure that every team member is equipped to maximize growth opportunities.
Tune in to learn more about this exciting software!
PS. If you’re seriously considering adding My Dental SOP into your practice’s operations, you can claim a 75% discount on the set-up fee before June ends! Find Laura’s contact information below under the Additional Resources section.
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Key Takeaways:
Meet Laura Johnston & Her Software, My Dental SOP (00:00)
Onboarding My Dental SOP & How Your Teams Can Use It (06:39)
A Deeper Look Into My Dental SOP’s Features (12:44)
Who My Dental SOP Is Ideal For (19:04)
Key Benefits, Pricing, & Set Up For My Dental SOP (21:39)
Lightning Round Q&A With Laura (27:38)—
Additional Resources
Connect with Laura:
LinkedIn: https://www.linkedin.com/in/laura-g-johnston/
Email: [email protected]
Follow My Dental SOP:
Instagram: https://www.instagram.com/mydentalsop/
Facebook: https://www.facebook.com/PrecisioninPractice
YouTube: https://www.youtube.com/@mydentalsop/videosWebsite: https://www.mydentalsop.com
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Learn about the upcoming Supercharge Your Dental Practice 2-day event in September: https://superchargeyourdentalpractice.com/
Use code RAVING to save $100 on registration.
—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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