Afleveringen
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In this episode, Barry and Phil do a quick one on the sudden rise and success of DeepSeek, the Chinese-developed open-source AI model, and its impacts on the stock market, geopolitics, and corporate investment strategies. We then take the opportunity to highlight our upcoming panel at South by Southwest. If you happen to be attending the conference, come stop by and see us discuss Enterprise Product Innovation with Val Vacante and Sara Alloy on March 10 at the JW Marriott, Salon 6. Enjoy!
Drinks: Exhibit ‘A’ Brewing Company We're Going To Need You To Come In On Saturday Scotch Ale, Strangebird Brewing Earthborn Stranger Hazy Doube IPA
Links: https://schedule.sxsw.com/2025/events/PP152066
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Fresh off the holiday break, Barry and Phil ring in the New Year with a quick kickoff of Season 6 of What Bubbles Up! Starting off with some New Year's resolutions, Barry and Phil welcome a special guest - Perplexity AI - to give suggestions for what topics they should discuss (and, hilariously, what guests they should have on) this season. They also give their hot takes on the recent IPG/Omnicom merger, and the potential ban of TikTok in the US pending the Supreme Court decision on January 10th. It promises to be another great season. Enjoy!
Drinks: Coor Light, Victory Prima Pils
Links: http://www. whatbubblesup.com
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Zijn er afleveringen die ontbreken?
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It's the holidays! And you know what that means...our annual "Year in Flights" episode, where we look back on the year that was, and discuss some of our favorite episodes from this past season, each one paired with a specific beer selection. This year, we're looking back at 6 episodes (yes, with 6 different beers!) whose guests captured our attention, brought about great discussion, and caught the ear of our listeners: Tracy Wong, Ginny Saraswati, Donald Chesnut, Peter Merholz, Daz McColl, and Kate Moran. Thank you to them and to all our guests this season, as well as to all of our listeners, for another great season of What Bubbles Up! We will be back stronger than ever with more content in 2025. Until then, Happy Holidays and a Happy New Year to all. Cheers!
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In this episode, Stacey Seronick, Senior Design Program Manager at IBM, joins us for a drink and a chat about being a strong mentor for junior designers within a large organization. We discuss how Stacey's matriculation at Bennington College, where she learned the nascent fundamentals of digital design, coupled with a stint as a digital designer at Macworld, gave her a great start in her Design career. We then discuss how she quickly learned the difference between Art and Design, in that the former asks questions, and the latter answers them. We then discuss how the great Phil Gilbert, the former Head of Design at IBM who bet big on Design and grew the team to over 250 practitioners, created a role that Stacey took and made all her own, providing operational efficiency, clarity, and an outcome-oriented mindset for the Design organization. Through this work, Stacey learned how to coach Designers on owning their career, advocating for themselves without being obnoxious, and the benefits of talking and thinking about oneself in the third person. Enjoy!
Drinks: Dorchester Brewing Co. Galaxy Lights New England Hazy IPA, Trillium Brewing Company Vicinity Double IPA, Fresh Filtered Coffee
Links: https://www.ibm.com/design/
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In this episode, Kate Moran, VP of Research & Content at Nielsen Norman Group, joins us for a drink and a chat about the world of UX Research. We discuss the fortuitous start of her work at NN/g, a graduate thesis with an 'audience of one' in Jakob Nielsen himself, which eventually led to her present day role as the group's de facto Editor-in-Chief. We then discuss how her work researching and understanding the complicated relationship between UX and AI, and the perils it brings younger practitioners, can be offset by the all-important differentiator for creatives in general: taste. Finally, we talk about the important role NN/g plays, now even more than ever, in bringing an authentic voice to the discussion of the interplay between technology, design, culture, and psychology. A very important and timely discussion...enjoy!
Drinks: Devil's Purse Brewing Co. Handline Kolsch, Atlas Brew Works Dance of Days Pale Ale, Oyster Bay New Zealand Marlborough Sauvignon Blanc
Links: https://www.nngroup.com/
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In this truly global episode, Phil finds himself all the way in Bangalore, India, where he joins WongDoody's CDO and CXO, Mohan Krishnaraj, and Global CXO and returning guest Ralf Gehrig for a far-reaching conversation about the growth and development of the India Design Community. Mohan and Barry begin by regaling us with their recent experiences as keynote speakers at UXIndia '24, billed as the largest CX conference in the world. Although the India Design community has been around for 20 years, we discuss how it is now a desirable career choice, with the top technical schools offering stellar Design programs, thus making India a very competitive marketplace for talent on par with cities like New York and London.
If you are a Design leader building out a team, or are simply skeptical about the talent level of the India Design Community, then this is the podcast for you. Enjoy!
Drinks: Caribou Coffee Mahagony Blend, Bisleri Bottled Water
Links: https://2024.ux-india.org/, www.wongdoody.com, www.infosys.com
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In this episode, we are joined by CMO, Marketing Strategist, Consultant, and Author Darren "Daz" McColl to discuss the role of the CMO in the age of digital transformation. Daz regales us with the incredibly journey he took to become the CMO of Neiman Marcus, after years in the trenches at various agencies, just as the global pandemic inflicted great financial burdens on retail brands that thrived on the in-store experience. We discuss the need to ruthlessly focus on the essentials when working with limited resources, but always thinking longer-term for the sake of the staff who remain. And we also take a trip in the way-back machine to discuss "Storyscaping", the book he co-wrote with Gaston Legorboru 10 years ago, and how much of it resonates today despite how much the role of CMO has irrevocably transformed. Enjoy!
Drinks: New Belgium Brewing Company Voodoo Ranger Juice Force IPA, The Test Brewery The Discovery Of Fire New England Hazy Triple IPA, Jansz Tasmania Sparkling Wine
Links: https://dazmccoll.com/
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With the seemingly endless creative possibilities made possible by the rise of GenAI, why does it seem more challenging than ever to be a Design Leader? In this episode, Adaptive Path co-founder, author, and Design Leadership coach Peter Merholz joins us for a beer and a chat to discuss this and many other topics. We discuss his journey from Studio Archetype in the mid-90's to the present day, where he leads his own consultancy, Humanism at Scale. In this role, Peter coaches Design leaders going through the 'liminal phase' of their careers as they adjust to new realities in the marketplace. We further discuss how the shift in focus from 'craft' to 'impact', and understanding how that may require a shift in identity, is one of several keys to ongoing success in this new reality. A very timely and far-reaching discussion...enjoy!
Drinks: Mayflower Brewing Company Quahog Republic Golden Ale, Tree House Brewing Company Very Green New England IPA, North Coast Brewing Co. Scrimshaw German Pilsner
Links: http://www.petermerholz.com
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In this episode, Phil and Barry share a drink and a chat with film director, writer, and author James Cox, who joins on the eve of the launch of his new book, "Grand Theft AI". James shares with us his journey starting out as a celebrated young filmmaker out of NYU, getting opportunities right out of the gate with films like "Highway" starring Jared Leto and Jake Gyllenhall, to his epic turn with Val Kilmer in "Wonderland", through to his awakening after a series of struggles that led him to write his first novel. Set in the year 2051, it is a story about a group of misfits trying to make money in a world so vastly accelerated by technology that human labor has become obsolete. We also discuss the importance of self-awareness and self-discovery, and the concept of creativity through pain. Enjoy!
Drinks: Poland Spring Clementine Bramble Seltzer, Honest Urban Ade Lemon Sage Mint Lemonade, Athletic Brewing Run Wild Non-Alcoholic IPA
Links: https://jamescoxbooks.com/
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In this episode, Phil comes to us live from the Moscone Center in San Francisco to share his thoughts and experiences attending Config 2024, the annual conference held by the great folks at Figma. We talk about all the latest and greatest features coming to Figma and FigJam, as well as a new product, Figma Slides! We also talk about the expansion of Generative AI features in their products, the various talks given by Design and Product leaders, and some takeaways about the state of the Design community at large. Enjoy!
Drinks: Devil's Purse Brewing Co. South Dennis-Style Table Beer
Links: https://config.figma.com/
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Barry and Phil are thrilled to be joined by Donald Chesnut, a CX, Product Design and Customer Success Leader and the former CXO of General Motors, Mastercard, and Sapient. In this episode, Donald regales us with a brief history lesson of how the field of UX evolved from the early days of AOL to the present day of Product and CX, and what we can expect for the future of the field. We discuss the ethical dilemmas posed by data-rich, AI-driven experiences, and the role Designers must play in preserving intent, perception, and understanding for the user. We also discuss Donald's upcoming book, and how the lessons learned from the past are informing our shared future. Whether you are a seasoned design and UX pro, a junior designer just starting out, or a business leader trying to understand where the market is going, this is the episode you should listen to. Cheers!
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In this episode, Barry and Phil are joined by Podcaster, Entrepreneur, Author, and the Founder and CEO of Ginni Media, Ginny Saraswati. With roots in Sri Lanka, Ginny shares her story of spending a decade in terrestrial radio in her adopted hometown of Melbourne, Australia, seeing the trend toward "autonomous listening", eventually starting her own podcast, and taking her listeners with her to New York. In the process, she found herself advising fellow podcasters on the craft of storytelling and the importance of creating an authentic audio identity. Thus was born her company, Ginni Media, to go along with "The Ginni Show", a podcast about podcasts. We talk about what makes for a good podcast idea, a good name, a good host, and a good guest experience. We wrap with Ginni giving us a thorough grading on what we are doing well, what we can improve upon, and most importantly...who does it better. Enjoy!
Drinks: High Noon Pineapple Hard Seltzer, Trillium Brewing Company Congress Street IPA, Aquafina water
Links: www.ginnimedia.com
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In this episode, Barry and Phil are joined by none other than the Chairman and Co-Founder of WongDoody, Tracy Wong. Tracy discusses his notion of 'Creative Democracy', a team-oriented approach to the art and science of ideation, about which he is writing in an upcoming book. Borne of insight, guided by inspiration, and supported by servant leadership, "Creative Democracy" is, at its essence, the acknowledgement that as long as there is a safe and conducive environment, good ideas can come from anywhere. We also discuss the ad industry of the early 90's, how the industry continues to evolve, and why in this constant state of change, businesses need to heed Jeff Bezos' words and focus on 'what stays the same'. Enjoy!
Drinks: Mighty Squirrel Brewing Co. Magic Rain Hazy IPA, Sixpoint Brewery Lil’ Shucker Kölsch, Starbucks Pike Place Medium Roast Coffee
Links: www.wongdoody.com
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In this episode, Barry returns from a week in Las Vegas for this year's installment of Adobe Summit. The theme of this year's Summit is 'Real World Application', wherein we discuss all the latest and greatest developments in the role of Generative AI in the Enterprise Content Supply Chain. We also discuss what might have been had the Figma acquisition gone through, and the power of community even among competitors. Enjoy!
Links: www.merkle.com, www.wongdoody.com
Drinks: J Wakefield Brewing New England Douple IPA, Just Water
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In this episode, Ralf Gehrig, the Global Chief Experience Officer for WongDoody | Infosys, joins us for a drink and a chat about all things Experience Design in the year 2024! We begin with Ralf's origin story as the son of a butcher and restaurateur, followed by his entrepreneurial stints running a small design firm, its eventual acquisition by Infosys, and finally his current role. We then delve into 3 key areas of deep discussion that all designers should be thinking about this year: designing for value, AI (of course), and what needs to change as a result of the other two factors. It is a wide-ranging discussion that should be a real treat for those in the Design community. Enjoy!
Drinks: Berkshire Brewing Co. Lost Sailor IPA, Basic City Beer Co. Our Daily Pils German Pilsner, German Hard Cider
Links: https://www.wongdoody.com -
In this episode, Barry and Phil welcome new guest Maury Postal, a strategist, Creative leader, digital nerd, and Principal of The Office of Maury Postal. Maury joins us for a drink and a chat about what predictions he has for 2024, and what he resolves to do about it. We discuss everything from craving technology that just works, to craving a return to the natural world and how the two are inextricably linked. We also lament the unfortunate demise of Invision, and an overall sense of the end of the "fun" Internet. It was such an engaging and wide-reaching conversation, Maury shared 8 predictions and we only had time to discuss 5! Enjoy!
Drinks: 3 Floyds Brewing Co. Pride & Joy Mild Ale, Hardywood Park Craft Brewery Hopkeeper Double IPA, Inky Spanish Red Wine
Links: https://mopostal.com/
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You’ve heard of beer flights. Well, get ready for a podcast flight! Join Phil and Barry as they host their annual Year in Flights episode and sample a collection of great moments from their fourth season of podcast interviews, each clip paired with a different craft beer. It’s been a fantastic year, and we share the stats to prove it! Thanks for listening, commenting, sharing, and joining us for every episode on this crazy ride. Happy holidays and we’ll see you all in 2024 with a new season of What Bubbles Up!
Drinks:
Barry - Athletic Brewing Company Netflix’s The Witcher’s Hoppy Helles Geralt’s Gold, Einbecker Brauherren Premium Pils, Wachusett Brewing Company Wally Juice New England IPA, Smuttynose Brewing Company Robust Porter, BuzzBallz Chillers Egg Nog
Phil - Starr Hill Brewery Snow Blind Doppelbock, Cantina Cantina Arrange Disorder Double IPA, Samuel Smith Old Brewery Nut Brown Ale, Alewerks Brewing Company Coffeehouse Milk Stout, Hardywood Brewing Company Gingerbread Stout
Links: http://www.whatbubblesup.com
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Barry and Phil are joined by Holden Bale, the Global Head of Experience and Commerce at Merkle, for a drink and a chat about where digital experiences are heading in the (not too distant) future. In this far-reaching and engaging conversation, we discuss the Four Forces that are impacting Experience today, and the ways they are making companies fundamentally shift their channel strategies. We also discuss how 'the collapse of the funnel', once a punchline at conferences and lectures, is now a stark truth for both CTO's and CMO's, requiring enterprises to be able to draw a straight line from their business strategy to their technology strategy. Enjoy!
Drinks: Downeast Cider House White Slushie, Suarez Family Brewery Nimble Pils, Pennings Farm Iron Mountain Hard Cider
Links: https://www.merkle.com/en/merkle-now/ebooks/b2b-futures-.html
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In this episode, we are joined by Rocco Albano, a professional artist and classical art aficionado (plus VP of Customer Experience at Merkle). But in Rocco’s youth – he was PEZ, the infamous Philadelphia Graffiti artist. Today’s episode is the very personal story of Rocco’s evolution - from graffiti artist and high-school drop-out, to contemporary artist and digital experience strategist & consultant. It’s a story of the power of art to transform lives. In Rocco’s case, art was the catalyst helping him heal from childhood trauma, getting him sober (35+ years and counting), propelling him into college and into his successful professional career. During our freewheeling conversation we discuss how "unplanned moments" highlight Rocco’s path through both dark times and light, including a chance encounter with Jane Golden, an American muralist and art educator, who became a significant influence in Rocco's life. We also talk about Rocco's kinship with the artist Caravaggio, and how 'living in interesting times' can create pathways to creativity. Enjoy!
Drinks:
Fresca, Poppi Prebiotic Orange Soda, Starbucks Strawberry Acai Lemonade
Links:
Rocco’s Gallery: https://www.syncgallery.com/albano
Rocco’s artistic journey - https://pezroc.com/vision-of-artist-rocco-albano
Rocco’s Art
The Art of Graffiti - https://pezroc.com/the-art-of-graffiti
Ghost Tag - https://pezroc.com/ghost-tag
Museum in my Backyard - in the Merkle corporate collection: https://pezroc.com/museum-in-my-backyard
Baroque Supernova - https://pezroc.com/baroque-supernova
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In this episode, long-time and multiple repeat guest Val Vacante, VP of Innovation at Dentsu Solutions, joins us for a drink and a chat about AI in gaming. Going all the way back to its 40-plus year origins in Pac-Man, Val discusses all the ways that gaming has sparked innovations in AI, and vice versa, including present-day experiments with companies like Niantic and Lego. We also delve into both the complexities and benefits of children interacting with AI in the state of play, and how these AI gaming experiences are informing and improving 'more serious' enterprise software experiences. Another fun and engaging conversation with Val - enjoy!
Drinks: 3 Floyds Brewing Co. LazerSnake IPA, 3 Floyds Brewing Co. Gumballhead American Pale Wheat Beer, Tito's Vodka with Kombucha and Ginger
Links: https://www.dentsu.com/us/en/solutions
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