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  • 03 - How to Progress In Your Customer Success Career - Georgia Harrison

    03 - How to Progress In Your Customer Success Career - Georgia Harrison

    · Women in Customer Success Podcast

    In this episode, I’m talking to Georgia Harrison – Director of Customer Success EMEA at Braze.

    Georgia started her Braze journey as a Customer Success Manager, was promoted almost every year and progressed to Customer Success Leader of the EMEA organisation. That’s a great story of internal promotions and career progression.

    This episode is completely packed with Georgia’s practical strategies on career progression, leading teams and developing crucial skills.

    Also, if you wanted to know how to land a job on the spot, Georgia shares how she’s done it and how passion for technology can open the doors to Customer Success world.

    My favourite learning of today's episode is: ‘What's gonna make you stand out as a leader is your ability to understand what success looks like in different size companies with different maturities and having your own conceptual playbooks for them all.’

    Connect with Georgia!

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    About Women in Customer Success Podcast:

    Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact.

    Follow the WiCS Podcast:

    Subscribe to the Newsletter WebsiteLinkedInMarija Skobe-Pilley, the Founder and HostInstagram: @womenincspodcast

    Join the Women in Customer Success Network!

    Suggest a guest!

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    About Women in Customer Success Podcast:

    Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other.


    Follow:

    Women in Customer Success

    Website - womenincs.co/podcast LinkedIn - linkedin.com/company/womenincs Instagram: https://www.instagram.com/womenincs.co/

    Host Marija Skobe-Pilley

    Website - https://www.marijaskobepilley.com/ LinkedIn - https://www.linkedin.com/in/mspilley/ Get a FREE '9 Habits of Successful CSMs' guide https://www.marijaskobepilley.com/9-habits-freebie

    NEW - Women in Customer Success Courses:

    Thriving as a First-Time People Leader - https://womenincs.co/thriving-as-a-first-time-people-leader The Revenue CSM - https://www.marijaskobepilley.com/the-revenue-csm