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  • Welcome to the What's Next! Podcast with Tiffani Bova.

    My guest this week is Caroline Stokes, a leading strategist, executive coach, Thinkers 50 Radar honoree, and author of AfterShock to 2030. Her work focuses on helping leaders navigate reinvention in a world where the old playbooks may no longer apply. While we spend a lot of time talking about AI, disruption and transformation, Caroline argues that the real challenge may be something deeper: how leaders adapt themselves before they try to transform everyone else.

    THIS EPISODE IS PERFECT FOR…leaders navigating the changes of our world who want to stay relevant, help their teams adapt, and build confidence in an increasingly uncertain future.

    TODAY'S MAIN MESSAGE…many leaders are focused on transforming their organizations, but Caroline argues that the real challenge is transforming themselves first. As AI, economic uncertainty, and societal shifts accelerate simultaneously, old leadership playbooks are becoming less effective. Caroline explains why curiosity, continuous learning, and self-reinvention are now essential leadership skills. She also explores how leaders can use AI thoughtfully without losing the human connection that drives trust, collaboration, and meaningful change.

    KEY TAKEAWAYS:

    Curiosity is one of the most important skills leaders can develop.

    AI should enhance human collaboration, not replace it.

    Transformation starts with personal reinvention.

    Fear slows adaptation while experimentation accelerates learning.

    Leaders must help people navigate change, not just announce it.

    WHAT I LOVE MOST…Caroline's reminder that it's never too late to become a "learn-it-all" instead of a "know-it-all." In a world changing this quickly, curiosity may be the most valuable leadership advantage we have.

    Running Time: 29:40

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    Caroline's Book:

    AfterShock to 2030: A CEO's Guide to Reinvention in the Age of AI, Climate, and Societal Collapse

  • Welcome to the What's Next! Podcast with Tiffani Bova.

    This week we're talking about something almost every leader is wrestling with right now: why transformation is so hard even when they know they need to change. My guests are Phil Lebrun and Jana Werner, co-authors of The Octopus Organization, a book that challenges the traditional way companies are structured and led.

    THIS EPISODE IS PERFECT FOR…leaders navigating transformation and growth who want to build organizations that can meet the level of change.

    TODAY'S MAIN MESSAGE…most organizations approach change as a transformation project with a clear beginning and end. Jana and Phil challenge that idea, arguing that the current environment requires organizations to continuously adapt, learn, and respond rather than rely on top-down change initiatives. In this conversation, they explain why so many transformation efforts fail, how bureaucracy and rigid structures slow organizations down, and why behavior change matters more than new technology or organizational charts.

    KEY TAKEAWAYS…

    Transformation is often overused when continuous adaptation is what organizations really need.

    Behavior change matters more than organizational charts or new technology.

    Bureaucracy grows when organizations prioritize control over learning.

    Curiosity and psychological safety fuel innovation and adaptability.

    Leaders create lasting change by empowering the people closest to the work.

    WHAT I LOVE MOST… Phil and Jana challenge the idea that transformation is something you complete. The organizations that thrive are the ones that treat learning and adaptation as part of everyday work.

    Running Time: 29:13

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    Phil and Jana's Substack:

    The Octopus Organization

    Phil and Jana's Book:

    The Octopus Organization: A Guide to Thriving in a World of Continuous Transformation

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  • Welcome to the What's Next! Podcast with Tiffani Bova. I'm thrilled to welcome you back to a series I did with my dear friend, Roger Martin. He's the author of the amazing book, Playing to Win. In this episode, we're talking about the four key characteristics of strategic thinking.

    THIS EPISODE IS PERFECT FOR…anyone who wants to strengthen their strategic thinking and make better decisions in complex, uncertain environments.

    TODAY'S MAIN MESSAGE…many people think strategy is about making plans, setting goals, or controlling outcomes. Roger argues that strategic thinking starts by accepting the opposite: the most important variables are often the ones you don't control. Customers, competitors, and markets will ultimately do what they want to do. The strategist's job is to influence those outcomes by thoughtfully configuring everything within their control. In this conversation, Roger breaks down the four key characteristics of strategic thinkers. Together, he and Tiffani explore how these skills can be developed and why strategic thinking is less about innate talent and more about deliberate practice.

    KEY TAKEAWAYS:

    Strategic thinkers focus on influencing outcomes they cannot directly control. The best decisions come from combining quantitative and qualitative information. Strong strategies emerge when multiple variables are considered simultaneously. Strategic thinking is a learnable skill that improves through practice and training.

    WHAT I LOVE MOST…Roger's reminder that strategic thinking is not something you're born with. Too often, people assume strategy is reserved for a select few with a natural gift for seeing around corners. Instead, Roger reframes strategic thinking as a set of skills that anyone can develop.

    Running Time: 31:02

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  • Welcome to the What's Next! Podcast with Tiffani Bova.

    This week, I'm delighted to speak with Denise Persson. She is the Chief Marketing Officer at Snowflake and co-author of Make It Snow: From Zero to Billions. Over the last 25 years, Denise has helped build and scale some of the most recognizable enterprise technology companies, including Snowflake, Apigee, and Genesis, guiding organizations through hyper-growth, IPOs, acquisitions, and major market shifts. What I really love about Denise's perspective is that she understands growth isn't just about demand generation or pipeline, it's about building the operational alignment, customer trust, and internal culture that allow companies to scale sustainably. So today we're going to dive right into these topics.

    THIS EPISODE IS PERFECT FOR…marketing leaders and growth-focused executives helping teams stay aligned while navigating rapid change and ambitious growth goals.

    TODAY'S MAIN MESSAGE…many companies believe growth comes from moving faster, launching more campaigns, or constantly evolving their message. Denise argues the opposite. Drawing from her experience helping scale Snowflake into one of the most successful technology companies in the world, Denise explains why some of the biggest growth opportunities come from creating clarity and not complexity. Denise and Tiffani discuss what happens when organizations grow faster than their processes, why customer advocacy is more powerful than any marketing campaign, and how leaders can balance innovation with consistency.

    KEY TAKEAWAYS:

    Category creation succeeds when customers immediately understand the value.

    Consistency creates trust for customers, employees, and partners.

    Hypergrowth often exposes gaps in leadership, hiring, and alignment.

    Strong data foundations are essential for personalization and AI success.

    WHAT I LOVE MOST…Denise's perspective that growth isn't always about doing more. It's often about creating more clarity. In a business environment that constantly encourages organizations to move faster, add more, and chase the next opportunity, her reminder that consistency builds trust feels especially important.

    Running Time: 35:00

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  • Welcome to the What's Next! Podcast with Tiffani Bova.

    Today's conversation is about reinvention, resilience, and what it really means to lead when the pressure is at its highest. My guest is George Barrios, former co-president of WWE and the architect behind some of the biggest media and sports deals in history and author of the new book, Sometimes Wrong, But Never in Doubt.

    THIS EPISODE IS PERFECT FOR…leaders, ambitious professionals, entrepreneurs, and anyone navigating career pivots, high-pressure decisions, or uncertainty while trying to grow with confidence and conviction.

    TODAY'S MAIN MESSAGE…success isn't built on having all the answers but having the conviction to move forward before certainty arrives. George Barrios is a master at this: from helping transform WWE into a global media powerhouse to navigating a very public firing and reinvention, George explains why resilience, continuous learning, and a willingness to take calculated risks are what truly shape long-term success. Throughout the conversation, George and Tiffani explore the difference between confidence and arrogance, why leaders must stay in constant learning mode, and how reading, writing, and developing a strong point of view can separate great leaders from passive participants.

    KEY TAKEAWAYS:

    Conviction comes from preparation and doing the work.

    Confidence and ego can look similar, but they are not the same.

    Reading and writing are essential leadership habits.

    Big opportunities often require moving before certainty exists.

    Failure is often part of the path toward meaningful success.

    Leaders grow faster when they actively develop their own point of view.

    WHAT I LOVE MOST…George's perspective that confidence isn't something you're born with but something you build through curiosity, preparation, and action. His insight that "being passive creates self-doubt" feels especially important right now in a world where so many people are waiting for permission, certainty, or someone else to guide them forward.

    Running Time: 26:00

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    George's Book: Sometimes Wrong but Never in Doubt

  • Welcome to the What's Next! Podcast with Tiffani Bova. I'm thrilled to welcome you back to a series I did with my dear friend, Roger Martin. He's the author of the amazing book, Playing to Win. In this episode, we're rethinking Warren Buffett's "moat" metaphor for competitive advantage.

    THIS EPISODE IS PERFECT FOR…leaders, entrepreneurs, strategists, and innovators who want to build a sustainable competitive advantage instead of competing in a race to the bottom.

    TODAY'S MAIN MESSAGE…most companies think about competitive advantage as something static, or what Warren Buffett famously coined the "moat" that protects the business from competitors. But Roger argues that this metaphor falls short in this day and age and introduces a more dynamic way to think about strategy: moving through "rooms" ahead of competitors. Roger explores why the best companies stay curious, how customer observation leads to innovation, why benchmarking can actually hurt differentiation, and how asking different questions is often the foundation of breakthrough growth.

    KEY TAKEAWAYS:

    Competitive advantage must evolve constantly, it can't stay static.

    Customer observation often reveals opportunities data alone misses.

    Benchmarking competitors too closely can limit innovation.

    Sustainable growth comes from continuously moving to the "next room."

    WHAT I LOVE MOST…Roger's perspective that competitive advantage is about continually evolving faster than your competitors. His "rooms" metaphor is such a powerful way to visualize innovation, customer learning, and staying ahead by asking smarter questions over time.

    Running Time: 30:44

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  • Welcome to the What's Next! Podcast with Tiffani Bova. I'm thrilled to welcome you back to a series I did with my dear friend, Roger Martin. He's the author of the amazing book, Playing to Win. In this episode, we discuss how your current actions impact your strategy.

    THIS EPISODE IS PERFECT FOR…leaders, executives, entrepreneurs, and teams trying to improve results without getting stuck chasing the "perfect" strategy.

    TODAY'S MAIN MESSAGE…whether you claim it or not, you already have a strategy. It's reflected in the choices you're making every day. In this episode, Roger and Tiffani unpack one of the biggest misconceptions in business: the belief that strategy is something you create from scratch during a planning session. Roger explains that every company already has a strategy because every organization is making choices about investments, hiring, marketing, products, customers, and priorities. The real question is whether those choices are producing the results you want.

    KEY TAKEAWAYS…

    Your current results are the outcome of the strategic choices you've already made. Strategy fails when leaders expect immediate results from long-term decisions. Chasing the "perfect strategy" often delays meaningful progress. Betterment comes from continuously improving the biggest problems first. Writing down assumptions helps leaders evaluate whether a strategy is truly working over time.

    WHAT I LOVE MOST…Roger's emphasis on "betterment" over perfection. Instead of trying to engineer one flawless strategy that solves everything forever, he encourages leaders to continuously improve the choices creating the biggest pain points.

    Running Time: 27:38

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  • Welcome to the What's Next! Podcast with Tiffani Bova.

    I'm thrilled to welcome Cheryl Strauss Einhorn, author, decision strategist, and creator of The Area Method. Her new book, The Human Edge, really challenges a core assumption we're all making right now that more technology automatically leads to better outcomes. What I love about her work is that it's not anti-AI, it's pro-human. She gives us a framework to think more clearly, challenge what we're seeing, and ultimately make decisions with more confidence and intention. Because at the end of the day, the question isn't whether we'll use AI, it is whether we will lead it or it will lead us.

    THIS EPISODE IS PERFECT FOR…anyone using AI in their work and wondering how to make better decisions without losing their human edge.

    TODAY'S MAIN MESSAGE…AI can make you faster but it doesn't automatically make you better. Cheryl breaks down why decision-making, not technology, is the true competitive advantage. While AI can accelerate research, generate ideas, and even mirror your voice, it lacks context, judgment, and an understanding of what truly matters to you. Cheryl introduces the concept of "strategic stops" which are intentional moments to reflect, question assumptions, and ensure you're solving the right problem in the first place.

    KEY TAKEAWAYS…

    AI is only as good as the context you give it. Without that critical piece, you risk getting answers that sound right but aren't useful.

    Strategic pauses ("friction") improve decisions by helping you question assumptions and refine your thinking.

    AI can reinforce bias or limit perspective if you don't actively challenge its outputs.

    The most important decisions still require human judgment especially when stakes are high and outcomes are uncertain.

    The future belongs to strong decision-makers, not just companies with the best AI tools.

    WHAT I LOVE MOST…Cheryl's perspective that AI isn't replacing thinking but is actually demanding better thinking. The idea that we're all "chief deciders" in our own lives is a powerful reminder: no matter how advanced the technology gets, the responsibility to think critically is still ours.

    Running Time: 25:56

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    Cheryl's Book: The Human Edge: Smarter Decisions in the Age of AI

  • Welcome to the What's Next! Podcast with Tiffani Bova. I'm thrilled to welcome you back to a series I did with my dear friend, Roger Martin. He's the author of the amazing book, Playing to Win. In this episode, we discuss the concept of what would have to be true for something to be a good idea.

    THIS EPISODE IS PERFECT FOR…anyone frustrated by endless debates who wants a smarter way to make strategic decisions.

    TODAY'S MAIN MESSAGE…most teams get stuck arguing about what's true when the better question is what would have to be true. In this conversation, Roger reframes one of the most common breakdowns in strategy: teams debating data, context, and "facts" without ever moving forward. Instead of trying to prove what's true today, he introduces a more powerful approach, working backward from a future outcome and asking what conditions must exist for it to succeed.

    KEY TAKEAWAYS…

    "What would have to be true" shifts teams from arguing about data to aligning on logic.

    Strong strategies often make something true that isn't true yet.

    Breaking goals into assumptions exposes whether a plan is realistic or wishful thinking.

    WHAT I LOVE MOST…the idea that strategy isn't about proving you're right, it's about testing whether your thinking holds up. When you shift from "this is true" to "what would have to be true," the conversation changes completely. It removes ego, surfaces assumptions, and forces clarity.

    Running Time: 27:35

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  • Welcome to the What's Next! Podcast with Tiffani Bova. I'm thrilled to welcome you back to a series I did with my dear friend, Roger Martin. He's the author of the amazing book, Playing to Win. In this episode, we discuss how being too busy sabotages your strategy.

    THIS EPISODE IS PERFECT FOR…leaders and high-performers who feel constantly busy (or burned out) and want a more strategic way to manage their time and energy.

    TODAY'S MAIN MESSAGE…being busy isn't a badge of honor. It's often a signal that your personal strategy isn't working. In this episode, Roger reframes busyness as a strategic failure, not a productivity win. If you're constantly overwhelmed, it likely means you haven't clearly defined where to focus your time, how to create the most value, and what to stop doing.

    KEY TAKEAWAYS…

    Constant busyness is often a sign of a weak or unclear personal strategy.

    You have fixed capacity so where you spend your time matters more than how much you work.

    Strategy is as much about what you don't do as what you do.

    Subtracting low-value work is the fastest way to create more impact.

    Investing time upfront (in people, systems, and planning) pays off long-term.

    WHAT I LOVE MOST…the emphasis on subtraction over addition.So many people think the path to more impact is doing more but Roger shows that the real leverage comes from removing what doesn't matter and doubling down on what does.

    Running Time: 25:36

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  • Welcome to the What's Next! Podcast with Tiffani Bova.

    I'm thrilled to welcome Dr. Vivienne Ming to the show. She's a theoretical neuroscientist, AI expert, and what she calls a "professional mad scientist for the public good." She's also fabulous in person and one of my go-tos whenever I have a question about these topics because her work challenges the idea that we should compete with machines and instead pushes us to become more human, not less.

    THIS EPISODE IS PERFECT FOR…anyone trying to understand how to stay relevant in an AI-driven world and how to use technology to become more human, not less.

    TODAY'S MAIN MESSAGE…we've spent the last decade building AI that can operate without us, but that may be the wrong goal entirely. Vivienne challenges the dominant narrative around artificial intelligence, arguing that the real opportunity isn't automation or efficiency, it's hybrid intelligence. The most powerful outcomes happen when humans and machines work together, not when one replaces the other.

    KEY TAKEAWAYS…

    AI alone is powerful, but human + AI ("hybrid intelligence") is the most effective combination for solving complex problems.

    The real differentiator in an AI world is your ability to explore unknown, messy, "ill-posed" problems.

    Using AI to challenge your thinking—not replace it—leads to better outcomes and deeper insights.

    WHAT I LOVE MOST…the idea that AI shouldn't make life easier, it should make your thinking better. The people who win in this new world aren't the ones who automate everything… they're the ones who stay deeply engaged, ask better questions, and use AI as a thought partner.

    Running Time: 37:22

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    Vivienne's Book: Robot-Proof: When Machines Have all the Answers, Build Better People

  • Welcome to the What's Next! Podcast with Tiffani Bova. I'm thrilled to welcome you back to a series I did with my dear friend, Roger Martin. He's the author of the amazing book, Playing to Win. In this episode, we discuss whether OKRs, or Objectives and Key Results, actually help you win or whether they're masquerading as strategy.

    THIS EPISODE IS PERFECT FOR…leaders and operators who are frustrated with OKRs, unclear metrics, or goals that feel disconnected from reality and want a smarter way to connect strategy to execution.

    TODAY'S MAIN MESSAGE…we often treat OKRs like a magic solution, but according to Roger, they're only as good as the strategy behind them. Too many organizations jump straight from setting big goals (the "O") to measuring results (the "KR") without doing the hard work in between. That missing middle—where to play, how to win, and what capabilities are required—is what actually makes goals achievable.

    KEY TAKEAWAYS…

    OKRs fail when there's no strategy connecting the objective to the results.

    Measurement helps but not everything that matters can be measured.

    The "middle three boxes" (where to play, how to win, capabilities) determine success.

    Many OKRs are unrealistic because they're based on assumptions, not strategy.

    When goals aren't achievable, adjust the strategy or reset the goal.

    WHAT I LOVE MOST…Roger's reminder that metrics don't create outcomes but strategy does. This is such an important shift, especially for teams stuck chasing numbers that were never grounded in reality.

    Running Time: 25:36

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  • Welcome to the What's Next! Podcast with Tiffani Bova.

    I'm thrilled for this show for so many reasons. Today's guest has spent his career challenging how we think about people at work, what drives performance, what builds great teams and what actually helps people thrive. Marcus Buckingham is a New York Times bestselling author and a friend and one of the original pioneers of the strength movement. And now in his new book, Design Love In, he takes that thinking even further, arguing that love, when designed intentionally into how we lead and operate, is one of the most powerful forces in business.

    THIS EPISODE IS PERFECT FOR…leaders, managers, and individuals who want to better understand what drives high performance and how to build roles and teams around what people naturally do best.

    TODAY'S MAIN MESSAGE…We've been taught to focus on improving our weaknesses but that approach is fundamentally flawed. In this conversation, Marcus explains why excellence comes from doubling down on strengths, not fixing what's broken. He shares how organizations can unlock performance by designing roles around what people love to do, why engagement surveys often miss the mark, and how leaders can create environments where individuals thrive by doing more of what energizes them.

    KEY TAKEAWAYS:

    People grow most when they invest in what they naturally do best.

    High performance comes from aligning work with what energizes individuals.

    Traditional feedback and engagement systems often overlook individual strengths.

    Great leaders focus on outcomes while allowing flexibility in how work gets done.

    WHAT I LOVE MOST…Marcus' reminder that excellence isn't built by fixing weaknesses but by understanding and using your strengths every day. It's a simple shift, but it completely changes how we think about performance.

    Running Time: 40:16

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    Marcus' Book: Design Love In: How to Unleash the Most Powerful Force in Business

  • Welcome to the What's Next! Podcast with Tiffani Bova.

    This week's guest is someone whose work has shaped how millions of people think about their work, their strengths, and their lives. Tom Rath is a #1 New York Times bestselling author whose books, including Strengths Finder 2.0, have sold more than 10 million copies worldwide and transformed how organizations develop talent. For more than two decades, Tom has studied what helps people thrive at work and in life from strengths and wellbeing to leadership and meaning. His latest book, What's the Point? explores one of the most important questions we can ask: how do we turn purpose into something we actually live every day?

    THIS EPISODE IS PERFECT FOR…anyone who wants to do more meaningful work, lead with intention, and better align their strengths with how they show up every day.

    TODAY'S MAIN MESSAGE…80% of us go through our lives not doing what we're best at and that disconnect has a massive impact on our energy, engagement, and overall well-being. In this conversation, Tom challenges the idea that success comes from fixing weaknesses and instead makes the case for investing in what you naturally do best. He breaks down how leaders can create environments where people thrive, why well-being and performance are more connected than most organizations realize, and how small, intentional shifts can help you get more out of your work and your life.

    KEY TAKEAWAYS:

    Your greatest opportunity for growth comes from investing in your natural strengths, not fixing every weakness.

    Well-being is directly tied to performance, decision-making, and long-term success.

    People do their best work when they feel energized, not just productive.

    Leaders play a critical role in helping others discover and use what they do best.

    WHAT I LOVE MOST…Tom's reminder that doing your best work isn't about pushing harder, it's about aligning what you do every day with what naturally gives you energy and purpose.

    Running Time: 28:55

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    Tom's Book: What's the Point? Turning Purpose Into Your Daily Superpower

  • Welcome to the What's Next! Podcast with Tiffani Bova.

    This week, I'm super excited to have Jon McNeill on the show. Jon's resume reads like a playbook. He was appointed by Elon Musk as president of Tesla after an introduction from Meta's Sheryl Sandberg. During his tenure, he helped scale revenue from $2 billion to $20 billion in 30 months. He later served as CEO of Lyft doubling revenue and leading the company's IPO. Today he co-founds and scales companies at DVx Ventures where he has launched 12 ventures and delivered 6x return to investors. His leadership experience spans every stage of growth, founder, CEO, board member at GM, Lululemon, and CrossFit. He also collaborated with historian Walter Isaacson to write The Algorithm, the first book written by any of Elon's direct reports.

    THIS EPISODE IS PERFECT FOR…leaders, executives, and founders who want to scale innovation and speed without burning out their teams. If you've ever wondered how Tesla moved faster than traditional companies or how to build high-performing teams under extreme pressure, this episode will change how you think about leadership at scale.

    TODAY'S MAIN MESSAGE…hypergrowth doesn't happen by chance. Jon shares the leadership principles and operating systems that allowed Tesla to scale quickly and consistently. In this conversation, he explains why innovation isn't just about smart ideas but about simplifying processes, removing friction, and giving teams the clarity and focus to execute at high intensity. He also shares why great leaders know where to get involved and where to step back, and how to build cultures where people feel empowered to solve big problems.

    KEY TAKEAWAYS:

    Hypergrowth succeeds when leaders simplify processes and remove unnecessary friction.

    High-performing teams operate like "special forces," focused on the right problems during core hours.

    Leaders scale by knowing which decisions require their involvement and which they can delegate.

    Speed and performance don't come from working more hours, they come from working smarter.

    WHAT I LOVE MOST…Jon's reminder that breakthrough results come from designing the system, not burning out people. His story shows that you can move fast, scale big, and innovate without sacrificing clarity, focus, or humanity.

    Running Time: 38:59

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    Jon's Book: The Algorithm: The Hypergrowth Formula That Transformed Tesla, Lululemon, General Motors, and SpaceX

  • Welcome to the What's Next! Podcast with Tiffani Bova. I'm thrilled to welcome you back to a series I did with my dear friend, Roger Martin. He's the author of the amazing book, Playing to Win. In this episode, we discuss what makes a great strategist.

    THIS EPISODE IS PERFECT FOR…leaders, strategists, and executives who want to strengthen their strategic thinking and better understand what separates great strategists from good planners.

    TODAY'S MAIN MESSAGE…great strategy doesn't come from intellectual brilliance alone. Roger says the best strategists develop a mindset rooted in humility, curiosity, and practice. In this episode, Roger makes the case that great strategy starts with a deep understanding of customers and evolves through experimentation in complex systems.

    KEY TAKEAWAYS

    Strategy should begin with a deep understanding of customers and their needs.

    Overreliance on data analytics can limit creativity and strategic thinking.

    Data should inform judgment, not replace it.

    Great strategists invent the future rather than simply extrapolating from the past.

    WHAT I LOVE MOST…Roger's reminder that strategy is a skill anybody can learn. Even leaders like A. G. Lafley became great strategists through years of experimentation and learning. It's a powerful reminder that anyone can get better at strategy with practice.

    Running Time: 25:51

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  • Welcome to the What's Next! Podcast with Tiffani Bova.

    This week, I have the pleasure of welcoming Claude Silver to the show. She is on a mission to revolutionize leadership talent and workplace culture. She is the world's first Chief Heart Officer at VaynerX and partners with CEO Gary Vaynerchuk to drive their success. Claude has earned Campaign's U.S. Female Frontier Award and Adweek's Changing the Game Award. She is also the author of the new book, Be Yourself at Work.

    THIS EPISODE IS PERFECT FOR…leaders who want to build high-performing teams without sacrificing humanity.

    TODAY'S MAIN MESSAGE…in this conversation, Claude shares why she believes AI should enhance human potential and not replace it. She explains why burnout is often a leadership system's problem rather than a personal failure. And she challenges managers to create cultures where people feel safe enough to speak up, honest enough to name their imposters, and supported enough to grow.

    KEY TAKEAWAYS:

    AI should enhance human capability while preserving meaningful human connection. Emotional fluency allows leaders to choose their response instead of reacting impulsively. Energy management matters more than time management in preventing burnout. Psychological safety creates the conditions for belonging and high performance. Leaders scale culture by modeling self-awareness and vulnerability first.

    WHAT I LOVE MOST…Claude reframes leadership as something deeply personal before it's organizational. You can't build belonging for others if you haven't built awareness in yourself. Her reminder that "you are the CEO of you" feels especially powerful in a world that's moving faster than ever.

    Running Time: 26:15

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    Claude's Book: Be Yourself at Work: The Groundbreaking Power of Showing Up, Standing Out, and Leading from the Heart

  • Welcome to the What's Next! Podcast with Tiffani Bova.

    This week, I'm really excited to have Dr. Linda Hill back on the show. She's a top-ranked thinker on Thinker's 50 List and the Wallace Brett Donnan Professor of Business Administration at Harvard Business School. Linda doesn't just study leadership; she studies the chemistry of how humans actually get big things done together. She's the co-author of the management Bible, as I like to say, Collective Genius, and the viral HBR hit, Why Great Innovations Fail to Scale. She has a new book coming out called Genius at Scale.

    THIS EPISODE IS PERFECT FOR…leaders who want to build organizations where innovation isn't left to chance but is built into how people work together every day.

    TODAY'S MAIN MESSAGE…innovation doesn't happen because you hire a few creative people or run a brainstorming session. According to Linda, real innovation results from disciplined leadership and intentional culture-building. In this conversation, Linda shares what leaders often get wrong about creativity, how to foster productive disagreement without chaos, and why collaboration, experimentation, and learning must be embedded into the system.

    Key Takeaways:

    Innovation requires disciplined leadership, not just creative talent or good ideas.

    Collective genius emerges when leaders cultivate both safety and accountability.

    Productive conflict strengthens ideas when it is structured and purposeful.

    Experimentation must be normalized to enable continuous learning.

    Culture determines whether innovation thrives or stalls.

    WHAT I LOVE MOST…I love Linda's perspective that innovation is not about having all the answers as a leader, it's about building the conditions where great answers can emerge from the group. This shifts the role of leadership from being the smartest person in the room to being the architect of the environment where smart thinking can happen.

    Running Time: 31:02

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    Linda's Book: Genius at Scale: How Great Leaders Drive Innovation

  • Welcome to the What's Next! Podcast with Tiffani Bova.

    This week, I'm thrilled to welcome Daniel Coyle to the show. He has spent the last two decades acting as a performance detective for some of the most elite organizations on the planet. While you may know him as the New York Times bestselling author of The Talent Code and The Culture Code, Dan's real work happens in the trenches. He served as a special advisor to the Cleveland Guardians. And work closely with Navy SEAL teams, Google, and top soccer academies to decode one simple question: why do some groups click while others crumble? He specializes in micro behaviors and the tiny repeatable signals that turn a group of talented individuals into a flourishing ecosystem.

    THIS EPISODE IS PERFECT FOR… leaders who want their teams to truly click. This conversation will shift how you think about performance, connection, and culture.

    TODAY'S MAIN MESSAGE…we tend to believe that if you put talented people together, you'll automatically get a talented team. Daniel challenges that assumption. He says what actually determines whether a group flourishes isn't just individual ability, it's what happens in the space between people. Through real-life examples, Daniel shows the key ingredients to a flourishing team.

    Key Takeaways:

    Talented individuals do not automatically create high-performing teams.

    Status management kills creativity, speed, and collaboration.

    The best leaders create space for agency and shared ownership.

    Questions build connection faster than answers do.

    Flourishing combines performance with meaning and human energy.

    WHAT I LOVE MOST…Daniel reframes leadership as creating moments where people feel they matter both as individuals and as contributors to something bigger. That simple shift from managing performance to cultivating meaning changes everything.

    Running Time: 28:26

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    Daniel's Book: Flourish: The Art of Building Meaning, Joy, and Fulfillment

  • Welcome to the What's Next! Podcast with Tiffani Bova.

    I'm thrilled to welcome you back to a series I did with my dear friend, Roger Martin. He's the author of the amazing book, Playing to Win. In this episode, we dissect the difference between strategy and planning.

    THIS EPISODE IS PERFECT FOR…leaders who want to sharpen their thinking and make better strategic choices. If you're responsible for direction, decisions, or results, this conversation will challenge how you think about strategy.

    TODAY'S MAIN MESSAGE…in this episode, Roger makes the case that real strategy is about making choices and accepting the trade-offs that come with them. He explains why too many organizations avoid hard decisions, how that avoidance weakens execution, and what it actually takes to build a coherent, winning strategy.

    Key Takeaways:

    Strategy requires making clear, deliberate choices about where to play and how to win.

    Avoiding trade-offs leads to diluted focus and mediocre results.

    A strong strategy aligns resources, decisions, and behaviors around a single direction.

    Leaders must be willing to say no in order to build something truly differentiated.

    Execution improves dramatically when strategic choices are clearly understood.

    WHAT I LOVE MOST…Roger's insistence that strategy isn't complicated but it's uncomfortable. The real challenge isn't intelligence or frameworks; it's the willingness to commit to choices and live with the consequences. That reframes leadership in such a practical, grounded way.

    Running Time: 25:39

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    Show Summary on Substack